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Intellectica is recruiting an ambitious and detail-oriented&nbsp;Account Manager&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece, the successful candidate will play a pivotal role in driving projects end-to-end and delivering high-quality and effective solutions that meet client objectives and drive business growth.Key activities and responsibilities of this role include:<ul><li>Managing a portfolio of client accounts and ensuring excellence in service delivery and communication strategy implementation</li><li>Developing and executing brand communication strategies across traditional and digital channels</li><li>Collaborating with creative, digital, and strategy teams to ensure consistency and alignment in messaging</li><li>Acting as the primary point of contact for assigned clients and providing ongoing strategic support</li><li>Crafting and supervising brand messaging, editorial content, press releases, and social media calendars</li><li>Monitoring media coverage, compiling performance reports, and identifying insights for optimization</li><li>Coordinating and supporting the execution of PR events, brand activations, and influencer campaigns</li><li>Staying up-to-date and proactive on topics relating to client competition, industry trends and safeguarding internal communication</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Communications, Marketing, or a related discipline or a related field</li><li>At least 3 years of professional experience in brand communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrating a strong track record in executing brand communication campaign</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>Apply Now

Account Manager int-0347

We design, build, and maintain next-generation telecom networks—and we’re looking for a driven and field-oriented Business Manager to join our growing team at our Headquarters in Gerakas.Reporting directly to the Managing Director, you’ll be the cornerstone between our clients, teams, and field operations—guaranteeing project profitability, customer satisfaction, and long-term growth. This position requires active, on-site presence on FTTx projects, close collaboration with field teams, and hands-on involvement in daily operations—not just office-based management. It’s an opportunity to take ownership of a diverse portfolio and make a tangible impact in one of the most dynamic sectors today.🔑 What You’ll Do<ul><li>Lead and optimize FTTx and telecom projects—ensuring profitability, deadlines, and top-quality field delivery.</li><li>Maintain strong, on-site engagement with project teams and ensure operational efficiency in the field.</li><li>Build solid, lasting relationships with our clients and partners through a proactive, visible presence on projects.</li><li>Drive business growth by anticipating client needs and identifying new opportunities.</li><li>Manage and develop teams—ensuring skills, safety, and professional growth.</li><li>Oversee compliance with safety, quality, and environmental standards both in the office and on-site.</li><li>Collaborate closely with Site Managers and technical teams to deliver operational excellence.</li><li>Provide accurate reporting and performance analysis, while continuously improving field results.</li></ul>🌟 What We’re Looking For<ul><li>Proven experience in Telecoms operations and field project management (FTTx experience essential).</li><li>Strong commercial acumen and a record of delivering profitable projects.</li><li>Excellent leadership and people management skills, both in the office and on-site.</li><li>Proficiency with IT and reporting tools.</li><li>A proactive, hands-on, and solution-oriented mindset.</li><li>Ability to train, support, and motivate teams directly in the field.</li></ul>🎯 Why Join Circet Hellas?At Circet Hellas, you’ll be part of an internationally recognized group with a strong reputation for excellence in telecom engineering. We offer:<ul><li>A dynamic, growth-oriented environment.</li><li>Opportunities to lead both strategically and operationally on the field.</li><li>Continuous professional development and technical training.</li><li>A chance to contribute directly to the future of connectivity in Greece and beyond.</li></ul>📩 Ready to take on the challenge? Join a company where leadership happens in the field, not just behind a desk. Apply now and be part of our mission to build the networks of tomorrow.

Business Manager

Intellectica is recruiting an experienced&nbsp;Cost Controlling&nbsp;Manager&nbsp;on behalf of an internationally recognized Group of Companies present in the Aerospace, Defense, Security and High Technology markets. Based in Attiki, Greece and reporting directly to the CFO, the successful candidate will play a key role in ensuring efficient procurement and supply chain processes while maintaining financial integrity and cost-effectiveness.Key activities and responsibilities of this role include:<ul><li>Developing and implementing cost control strategies to optimize manufacturing operations</li><li>Preparing detailed cost reports and financial analyses to support decision-making</li><li>Monitoring and analyzing cost variances, identifying areas for cost reduction and efficiency improvement</li><li>Assisting in the preparation of budgets and forecasts, providing insights and recommendations</li><li>Liaising with suppliers and vendors to negotiate favorable terms and conditions</li><li>Reviewing and approving purchase orders and contracts, ensuring alignment with budgetary constraints</li><li>Conducting regular audits of cost control procedures and systems to ensure compliance with financial policies</li><li>Collaborating with procurement and supply chain teams to ensure cost-effective purchasing and inventory management</li><li>Providing training and guidance to junior staff on cost control practices and procedures</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Accounting, or a related field</li><li>Master’s degree or professional certification (e.g., CMA, ACCA, ACA, CPA) is a plus</li><li>At least 5 years of experience in cost controlling ideally within the manufacturing industry</li><li>Proven expertise in financial analysis, budgeting, and cost optimization strategies</li><li>Proficiency in financial software and ERP systems</li><li>Familiarity with Microsoft Office suite (advanced MS Excel skills)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and negotiation skills</li><li>High level of integrity and ethical standards</li><li>Project management skills; ability to set priorities and manage deadlines</li><li>Strong analytical skills with the ability to interpret complex financial data</li><li>Adaptability and resilience in a fast-paced environment</li><li>Strong leadership and team management skills</li></ul>

Cost Controlling Manager int-0319

As a Junior Construction Engineer on our Property &amp; Engineering Team, you’ll help shape the future of our retail network— setting priorities, solving problems, and ensuring every project stays on track for timely and quality delivery.&nbsp;Your day to day will include:<ul><li>Reviewing and validating all technical documents, licenses, and certifications</li><li>Evaluating designs, preparing budgets, and guiding vendors to deliver high-quality construction results</li><li>Setting priorities, anticipating risks, and keeping every project on track for smooth, timely delivery</li><li>Coordinating design standards and ensuring alignment between internal and external engineering teams</li><li>Monitoring project progress, budgets, and timelines — and keeping stakeholders informed with clear reports</li><li>Ensuring vendor work meeting quality standards and complying with all technical requirements</li><li>Troubleshooting technical issues quickly and providing hands-on support to teams on-site</li><li>Collaborating with other teams during rollout phases to ensure seamless implementation</li><li>Reviewing vendor invoices and confirming they match completed work</li><li>Liaising with authorities and supporting the preparation of technical documentation</li></ul>&nbsp;What you need to succeed:<ul><li>BSc in Civil, Architectural, or Mechanical &amp; Electrical Engineering. Master’s degree preferred</li><li>Solid knowledge of design software, especially AutoCAD</li><li>Excellent communication and presentation skills in Greek and English</li><li>Solid understanding of architectural design and related legal requirements</li><li>Strong interpersonal and collaboration skills</li><li>Willingness to travel and work across Greece</li><li>Familiarity with Salesforce is an advantage</li><li>Exceptional organizational and project management abilities</li><li>Results-driven mindset with the ability to meet strict deadlines</li><li>Strong analytical and problem-solving capabilities</li><li>Team-oriented, with the confidence to work effectively with diverse stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Junior Construction Engineer (Fixed-Term / Subcontractor-Athens) (3806)

HELLENIC CABLES S.A.&nbsp;is seeking a detail-oriented and proactive Supply Chain Specialist to join our dynamic and fast-growing Project Management Office in Marousi, Athens.As a Supply Chain Specialist, you will play a key role in managing end-to-end supply chain operations for complex projects. You will be responsible for demand planning, procurement, logistics coordination, and inventory optimization, ensuring timely material availability and compliance with international trade regulations. Working closely with internal teams and external partners, you will contribute to operational excellence and cost efficiency.Responsibilities:&nbsp;<ul><li>Develop and execute demand planning and forecasting to support project timelines and production needs.</li><li>Manage warehouse operations, inventory control, and optimization processes.</li><li>Oversee procurement and sourcing activities, ensuring timely and cost-effective supply of materials.</li><li>Coordinate inbound and outbound logistics, including transportation, warehousing, and distribution.</li><li>Handle freight forwarding processes and ensure compliance with customs regulations and Incoterms.</li><li>Maintain strong supplier relationships, negotiate contracts, and monitor vendor performance.</li><li>Support production planning and scheduling to align with manufacturing capacity and delivery deadlines.</li><li>Monitor order fulfillment and tracking, ensuring on-time delivery and customer satisfaction.</li><li>Implement supply chain risk management strategies and continuous improvement initiatives (Lean, Six Sigma, Kaizen).</li><li>Analyze logistics data, develop KPIs (OTIF, lead time, freight cost), and prepare performance reports.</li><li>Ensure compliance with trade regulations, import/export processes, and maintain accurate documentation.</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or related field.</li><li>2–5 years of experience in supply chain, logistics, or procurement roles (experience in EPC or industrial projects is a plus).</li><li>Strong knowledge of ERP systems (SAP) and WMS/TMS platforms.</li><li>Advanced proficiency in MS Excel (pivot tables, VLOOKUP, macros).</li><li>Familiarity with Incoterms, customs compliance, and international trade regulations.</li><li>Excellent analytical skills for data analysis, cost optimization, and root cause analysis.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to multitask and adapt in a fast-paced environment.</li><li>Fluent in English (German will be considered an asset).</li><li>Professional certifications (e.g., APICS CPIM, CSCP) are a plus.</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing.</li><li>Competitive remuneration package.</li><li>Life &amp; Health Insurance Plan.</li><li>Additional Bonus, based on results.</li></ul>

PROJECT SUPPLY CHAIN SPECIALIST (3687)

Η&nbsp;Epsilon Net, o μεγαλύτερος Όμιλος Business Software στην Ελλάδα, αναζητά&nbsp;HR &amp; Payroll Software Consultant&nbsp;με εξειδίκευση σε εφαρμογές Μισθοδοσίας – Ωρομέτρησης &amp; Διαχείρισης Προσωπικού για το τμήμα Υπηρεσιών &amp; Υποστήριξης Εφαρμογών.Αρμοδιότητες:<ul><li>Διαχείριση νέων πελατών (Project Management) με στόχο την ομαλή ένταξή τους σε παραγωγική χρήση της εφαρμογής.</li><li>Παραμετροποίηση των εφαρμογών σύμφωνα με τις επιχειρησιακές ανάγκες των πελατών.</li><li>Παροχή εκπαιδεύσεων σχετικά με τη λειτουργικότητα και τη βέλτιστη χρήση των υποστηριζόμενων εφαρμογών.</li><li>Υποστήριξη πελατών σε συγκεκριμένα ή μεμονωμένα θέματα (επιτόπου ή απομακρυσμένα – on-site / remote support).</li><li>Συμμετοχή σε cross-functional ομάδες (συμβούλων / προγραμματιστών) για τη διαχείριση σύνθετων έργων.</li><li>Ανάλυση αναγκών και προδιαγραφών, καθώς και σχεδιασμός προτάσεων υλοποίησης (gap analysis, customization κ.ά.).</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ Οικονομικών, Λογιστικής, Διοίκησης Επιχειρήσεων ή Ανθρώπινου Δυναμικού.</li><li>Τουλάχιστον 3 έτη προϋπηρεσία σε θέση σχετική με μισθοδοσία και εργατική νομοθεσία (ως Σύμβουλος ή σε τμήμα Ανθρωπίνων Πόρων/Οικονομική Διεύθυνση εταιρείας).</li><li>Απαραίτητη γνώση μίας ή περισσότερων εφαρμογών Μισθοδοσίας &amp; HR που αξιοποιούνται στην Ελληνική αγορά.</li><li>Άριστη γνώση Εργατικής &amp; Ασφαλιστικής Νομοθεσίας.</li><li>Άριστή γνώση αγγλικής γλώσσας (ευχέρεια σε γραπτό &amp; προφορικό λόγο).</li><li>Πολύ καλή γνώση MS Office suite.</li><li>Άριστες επικοινωνιακές δεξιότητες και εμπειρία στη διαχείριση πελατών και έργων.</li></ul>&nbsp;Επιθυμητά Προσόντα:<ul><li>Γνώση SQL ή και Scripting, βάσεων δεδομένων και reporting tools.</li><li>Kατανόηση βασικών αρχών αρχιτεκτονικής πληροφοριακών συστημάτων.</li></ul>&nbsp;Η Εταιρεία προσφέρει:.<ul><li>Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology)</li><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης.</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση.</li><li>Γραμμή Ψυχολογικής Υποστήριξης</li><li>Υβριδικό Μοντέλο Απασχόλησης.</li><li>Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilon College.</li></ul>

HR & Payroll Software Consultant

Intellectica is recruiting an ambitious and detail-oriented&nbsp;Senior Account Manager&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece, the successful candidate will play a pivotal role in driving projects end-to-end and delivering high-quality and effective solutions that meet client objectives and drive business growth.Key activities and responsibilities of this role include:<ul><li>Managing day-to-day communications with assigned clients, ensuring timely and high-quality delivery of communication activities</li><li>Conducting briefings, follow ups, presentations, and full proposals for above and below-the-line strategies, events and digital campaigns</li><li>Effectively controlling and reporting on projects timetables</li><li>Coordinating and liaising with financial, creative, digital, media and technical departments and external contractors to ensure on time project delivery</li><li>Building, managing, and maintaining strong client relationships through regular contact ensuring on time deliverables</li><li>Providing clients with strategic recommendations based on market insights</li><li>Staying up-to-date and proactive on topics relating to client competition, industry trends and safeguarding internal communication</li><li>Managing project workflows, ensuring that all deliverables are completed on time, within budget, and aligned with established KPIs</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Public Relations, Communications, Journalism, Marketing, or a related discipline or a related field</li><li>At least 4 years of professional experience in corporate communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrated success in leading complex, multi-channel campaigns and managing senior-level client relationships</li><li>Digital, BTL and PR knowledge is considered a plus</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>

Senior Account Manager int-0331

Currently, we are searching to hire a Digital Content &amp; Performance Specialist responsible for the e-commerce new business and revenue maximization through digital content creation &amp; curation.<h2>During your day you will:</h2><ul><li>Monitor shopping behavior across websites and apps, proposes and implement&nbsp;enhancements that ease the user journey and improve conversions, in collaboration with agencies, development and IT teams</li><li>Engage and coordinate&nbsp;marketing and design partners to deliver high-quality content that follows channel best practices and brand voice</li><li>Manage and optimize&nbsp;content per page type (homepage, landing pages, PLP, PDP, checkout etc.) and digital channels (email, SEM, SoMe)</li><li>Analyse, report and update&nbsp;traffic pages (i.e. homepage, category page)</li><li>Coordinate&nbsp;the rollout of campaign landing pages calendar</li><li>Actively participate&nbsp;in the QA/UATs processes for platform implementations</li><li>Perform&nbsp;CMS tasks and initiatives, collaborating closely with other internal teams such as product, operations and IT</li><li>Monitor competition activities and stay&nbsp;up to date with digital marketing content, SEO and UX trends and best practices to continually improve strategies and tactics</li><li>Propose content initiatives and content strategy in digital marketing campaigns, new digital content tools, and community-related actions</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Marketing, Business Administration or other related field</li><li>Master’s degree on Digital Marketing or other related field</li><li>At least 3 years’ experience on digital content and/or digital marketing roles for E-commerce retail</li><li>Hands-on experience of an e-Commerce platform (i.e. Shopify Plus, PrestaShop, Netvolution or any other CMS)</li><li>Knowledge of analytical tools for performance measurement (i.e. Google Analytics) mandatory requirement</li><li>IT literacy and excellent knowledge of MS Office</li><li>Fluency in English and Greek, both oral and written</li><li>Digital marketing and performance marketing experience will be considered as an asset</li></ul><h2>Key Skills/Attributes</h2><ul><li>Strong written and verbal communication skills</li><li>Self-motivated and creative</li><li>Teamwork spirit and collaboration</li><li>Strong analytical skills, and problem-solving ability</li><li>Project management skills, operating under tight deadlines</li><li></li></ul>

Digital Content & Performance Specialist

The Online Product Owners Team is responsible for the continuous development and optimization of our online sportsbook and casino products.In this role, you will be part of an agile environment, supporting the delivery of digital features and contributing to the translation of business needs into actionable tasks.&nbsp;Your day to day will include:<ul><li>Clarifying and transforming business needs into functional and technical specifications, ensuring clear project objectives</li><li>Acting as a liaison between business owners, analysts, and development teams, ensuring alignment and resolving discrepancies</li><li>Managing project timelines, scope, and quality, leveraging technical expertise to ensure successful delivery</li><li>Applying scrum principles to manage product backlogs, prioritize tasks, and foster collaboration for efficient development</li><li>Proactively identifying scope and quality risks, ensuring thorough documentation and resolution within project streams</li><li>Collaborating cross-functionally with teams and vendors, enhancing communication, identifying dependencies, and promoting effective problem-solving</li><li>Monitoring and following up application release processes, assessing milestones and deviations to maintain project integrity</li><li>Monitoring product lifecycle and processes, identifying areas for improvement and implementing agreed enhancements&nbsp;</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc degree in Computer Science, Information Technology or other relevant field. &nbsp;MSc degree is desirable.</li><li>3+ years of experience in software product development, functional and technical analysis</li><li>Experience in software development lifecycle</li><li>Knowledge of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Ability to understand all layers of a product (business, application, infrastructure and network)</li><li>Experience of negotiating with suppliers and business teams</li><li>Excellent project management abilities</li><li>Hands-on experience with the agile paradigm</li><li>Very good presentation, communication, and conflict resolution skills</li><li>Strong problem-solving skills with ability to adapt to changing priorities</li><li>Ability to collaborate with team members to problem-solve and overcome challenges, fostering a culture of accountability and continuous improvement&nbsp;</li></ul> What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Online Product Owner (3775)

Key activities and responsibilities of this role include:<ul><li>Serving as the main point of contact for clients, building and maintaining strong relationships with internal and external stakeholders</li><li>Understanding client needs and objectives, providing exceptional customer service, and developing &amp; executing meaningful communication plans</li><li>Developing and executing omnichannel communication strategies and campaigns, setting clear campaign objectives, and tracking performance</li><li>Preparing high-quality communication content (messaging, press releases, native articles, interviews, statements, letters etc.) to achieve set targets</li><li>Building and maintaining relationships with internal and external stakeholders, including key media, editors, KOL’s, MPs &amp; local governance and other industry members</li><li>Representing the agency on key PR issues, articulating the organization’s viewpoints and strategies in response to emerging trends and challenges</li><li>Leading initiatives to build relationships with journalists, gaining a deep understanding of the media landscape and developing robust media connections,</li><li>Ensuring regular updates to media lists, promptly notifying the agency of media changes, creating customized media lists for client content, and maintaining accurate master client media lists</li><li>Staying up to date on industry trends and competitor activities</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in public relations, communications, business administration, marketing or related field; a Masters’ degree is considered a plus</li><li>2-3 years&nbsp;of experience in Corporate PR, Communications, and/or Account Management at a&nbsp;PR&nbsp;agency</li><li>Proven experience &amp; good grasp in the public sector will be a plus</li><li>Proficient in the Microsoft Office Suite</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Showing ownership and accountability, by efficiently managing and delivering on multiple projects concurrently</li><li>Navigating swiftly through fast-paced environments, cultivating a proactive mindset coupled with contemporary business acumen and result-oriented solutions</li><li>Showcasing exceptional interpersonal &amp; communication skills</li><li>Exhibiting a recent and fervent commitment to outcomes</li><li>Showcasing a hands-on and practical approach to tasks</li><li>Possessing a contemporary and multifaceted skill set with expertise in team building and modern project management methodologies</li><li>Demonstrating a compelling commitment to advancing the business and enriching the value of services within the organization</li></ul>The company offers:<ul><li>Hybrid working model</li><li>Private health insurance</li><li>Friendly and dynamic working environment</li><li>Regular team bonding events and activities</li><li>Ongoing hard and soft skills trainings, mentorship and professional development activities</li><li>Traveling opportunities</li></ul>

Account Manager int-0164

As an IT Solution Architect you will be responsible for designing and implementing technology solutions to meet specific business needs.Main tasks:<ul><li>Meet with stakeholders to understand their business requirements and translate them into technical specifications.</li><li>Create architectural designs and blueprints for IT solutions, considering factors like scalability, security, performance, availability and cost-effectiveness.</li><li>Research and evaluate new technologies, frameworks, and tools to determine their suitability for the organization's needs.</li><li>Work closely with other members of the IT team, including developers, engineers, and project managers, to ensure that the solution aligns with overall objectives and standards.</li><li>Document architectural decisions, design patterns, and technical specifications for reference and future maintenance.</li><li>Communicate technical concepts and solutions effectively to non-technical stakeholders, including clients and business executives, to assist the business in meeting their business objectives including technology transformation and changes to service, process and/or operating models</li><li>Stay updated on industry trends, best practices, and emerging technologies relevant to the field of IT architecture.</li><li>Work with external vendors and service providers to integrate third-party solutions into the overall architecture.</li><li>Analyze the performance and design of deployed solutions and make recommendations for optimizations or improvements as needed.</li><li>Provide guidance, mentorship, and training to junior architects and other team members to help them develop their skills and expertise.</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor’s degree in the field of Information Technology</li><li>Experience in similar presales position or in Senior IT engineer role</li><li>Excellent knowledge and experience in designing and integrating IT solutions (Infrastructure Modernization, HCI, Virtualization, Data Protection, CyberResilience, Disaster Recovery Cloud migrations / Hybrid implementation on Azure etc)</li><li>Excellent knowledge of English (both written &amp; spoken)</li></ul>&nbsp;Preferred qualifications:<ul><li>Experience in response to public and private sector tenders</li><li>Experience in implementation or PoCs of similar integration solutions</li><li>Experience in Hybrid/Cloud solutions (Azure or AWS)</li><li>Relevant vendor certifications</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Good Presentation skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

IT Solutions Architect

Intellectica is recruiting a&nbsp;Head of Multimedia&nbsp;on behalf of its client, dynamic, multi-channel media organization at the forefront of Greece’s broadcasting and digital content landscape. With a reputation for compelling storytelling, audience engagement, and innovation, the company spans TV and diverse digital platforms. As part of its continued growth and creative evolution, it is seeking a Head of Multimedia to lead all aspects of content editing and visual production across broadcast and online formats. This role reports directly to the Business Unit Head.Key activities and responsibilities of this role include:<ul><li>Leading all video and photo editing activities across TV, digital, and social media platforms, ensuring creative excellence and brand consistency.</li><li>Overseeing the planning and execution of multimedia content that supports programming, marketing campaigns, and audience engagement strategies.</li><li>Collaborating closely with content, marketing, and production teams to ensure timely and quality visual outputs.</li><li>Managing multimedia production timelines and workflows to deliver projects on-time and in-full.</li><li>Potentially managing and mentoring a team of multimedia editors and creatives, fostering a culture of creativity, accountability, and continuous improvement.</li><li>Ensuring that all content complies with technical and editorial standards.</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree, vocational training, or certification in Media Studies, Video/Film Production, or a related discipline</li><li>Proven leadership experience in multimedia roles within media organizations such as broadcasters, digital publishers, or creative agencies</li><li>Demonstrated success in producing high-quality content under tight deadlines across multiple platforms (TV, digital, social)</li><li>Strong proficiency in video and photo editing workflows, with deep knowledge of production tools and post-production best practices</li><li>Expert-level command of tools including Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, and Adobe Photoshop/Lightroom; familiarity with After Effects and motion graphics is highly advantageous</li><li>Experience working with digital asset management systems and collaborative content platforms</li><li>Awareness of evolving trends in digital media, audience engagement, and visual storytelling</li><li>Full professional fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Creative mindset with visual storytelling flair</li><li>Strong time and project management</li><li>Commitment to delivering quality outputs</li><li>Collaborative and adaptable team player</li><li>Leadership potential and solution-oriented approach</li></ul>

Head of Multimedia int-0345

Intellectica is recruiting an ambitious and detail-oriented&nbsp;Senior Account Manager&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece and reporting to the Account Director, the successful candidate will be responsible for strategizing and executing all communication and promotion activities for the company’s client, collaborate closely with directors, provide guidance to junior team members, and serve as a key liaison between clients and media.Key activities and responsibilities of this role include:<ul><li>Managing day-to-day communications with assigned clients, ensuring timely and high-quality delivery of PR and communication activities</li><li>Developing press materials, messaging documents, and media strategies in collaboration with senior team members</li><li>Act as the senior point of contact for clients, offering high-level strategic counsel tailored to their industry and objectives</li><li>Pitching stories to media, securing impactful placements, and building strong, lasting relationships with journalists and media outlets</li><li>Coordinating press opportunities, interviews, and client events from planning through execution</li><li>Supporting the creation of strategic communication plans, presentations, and client reporting deliverables</li><li>Attending client events and conferences as required, representing the agency with professionalism and insight</li><li>Mentoring junior team members, providing guidance on execution, prioritization, and agency standards</li><li>Managing project workflows, ensuring that all deliverables are completed on time, within budget, and aligned with established KPIs</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Public Relations, Communications, Journalism, Marketing, or a related discipline or a related field</li><li>At least 4 years of professional experience in PR, corporate communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrated success in leading complex, multi-channel campaigns and managing senior-level client relationships</li><li>Experience in developing and executing comprehensive PR and communications strategies as well as organizing and coordinating events, ensuring flawless execution</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>

Senior Account Manager int-0311

Στο πλαίσιο λοιπόν της διαρκούς ανάπτυξής μας, αναζητούμε τον κατάλληλο υποψήφιο για τη θέση:Business &amp; Commercial Systems ManagerΣκοπός ΘέσηςΟ ρόλος αυτός γεφυρώνει το εμπορικό τμήμα με την τεχνολογία, εξασφαλίζοντας ότι οι εμπορικές πολιτικές, οι στρατηγικές τιμολόγησης, οι διαδικασίες διαχείρισης προϊόντων και οι προωθητικές ενέργειες εφαρμόζονται σωστά μέσα από τα πληροφοριακά συστήματα της εταιρείας (ERP, CRM, BI).Ο επαγγελματίας αυτός θα συνεργάζεται στενά με τον IT Director και τα τμήματα της Εταιρείας (Πωλήσεις, Marketing, Product, Finance, Logistics), με στόχο τη βελτιστοποίηση των επιχειρησιακών διαδικασιών και την αποδοτική χρήση των εργαλείων ERP για τη στήριξη της εμπορικής στρατηγικής.Κύριες Αρμοδιότητες<ul><li>Διαχείριση &amp; Βελτιστοποίηση του ERP: Παραμετροποίηση και διασφάλιση ότι το ERP ανταποκρίνεται στις εμπορικές ανάγκες (διαχείριση προϊόντων, τιμολογιακές πολιτικές, εκπτώσεις, προωθητικές ενέργειες, κοστολόγηση κ.λπ.).</li><li>Υποστήριξη Στρατηγικής &amp; Πολιτικών: Μετατροπή εμπορικών στρατηγικών σε λειτουργικές διαδικασίες μέσα από τα πληροφοριακά συστήματα.</li><li>Ανάλυση &amp; Reporting: Δημιουργία και ανάλυση αναφορών που αφορούν πωλήσεις, κέρδος, εκπτώσεις και απόδοση προϊόντων, συμβάλλοντας στη λήψη αποφάσεων.</li><li>Διαχείριση Δεδομένων Προϊόντων: Καθορισμός και διατήρηση κωδικοποίησης προϊόντων, προδιαγραφών, κατηγοριοποιήσεων και κανόνων τιμολόγησης.</li><li>Υποστήριξη Πωλήσεων &amp; Marketing: Διασφάλιση ότι οι εμπορικές ομάδες έχουν τα σωστά εργαλεία και δεδομένα για να εκτελέσουν τις στρατηγικές τους.</li><li>Συνεργασία με το IT &amp; τα Εμπορικά Τμήματα: Εργασία με τους υπεύθυνους IT για ανάπτυξη, βελτιώσεις και διασύνδεση των συστημάτων (ERP, CRM, BI, eCommerce).</li><li>Διαχείριση Έργων &amp; Νέων Υλοποιήσεων: Συμμετοχή σε έργα ανάπτυξης και βελτίωσης των εμπορικών και ERP συστημάτων.</li></ul>Απαραίτητα Προσόντα<ul><li>Εμπειρία 5+ ετών σε εμπορικές/αναλυτικές θέσεις με χρήση ERP (SAP, Oracle, Microsoft Dynamics ή άλλα).</li><li>Γνώση εμπορικής στρατηγικής και τιμολόγησης, καθώς και της εφαρμογής τους μέσω πληροφοριακών συστημάτων.</li><li>Ικανότητα ανάλυσης δεδομένων και reporting (BI tools, Excel, SQL είναι πλεονέκτημα).</li><li>Εμπειρία σε project management που αφορά εμπορικές διαδικασίες και ERP συστήματα.</li><li>Ισχυρές επικοινωνιακές δεξιότητες για συνεργασία με πολλαπλές ομάδες (IT, Finance, Sales, Marketing).</li><li>Ικανότητα διαχείρισης και βελτίωσης επιχειρησιακών διαδικασιών.</li><li>Πτυχίο σε Διοίκηση Επιχειρήσεων, Πληροφοριακά Συστήματα, Οικονομικά ή παρεμφερές αντικείμενο.</li></ul>Επιθυμητά Προσόντα<ul><li>Εμπειρία σε CRM και eCommerce πλατφόρμες.</li><li>Πιστοποιήσεις ERP (SAP, Microsoft Dynamics, Oracle, NetSuite κ.λπ.).</li><li>Ικανότητα διαχείρισης και βελτίωσης workflow διαδικασιών.</li></ul>Εταιρικές Παροχές<ul><li>Ανταγωνιστικό μισθολογικό πακέτο σύμφωνα με την εμπειρία και τα προσόντα του υποψηφίου.</li><li>Bonus επίτευξης στόχων βάσει απόδοσης και εμπορικών αποτελεσμάτων.</li><li>Εταιρικό αυτοκίνητο &amp; κάλυψη εξόδων μετακίνησης για επαγγελματικές ανάγκες.</li><li>Εκπαίδευση &amp; επαγγελματική ανάπτυξη μέσω εξειδικευμένων σεμιναρίων</li><li>Σύγχρονο και δυναμικό εργασιακό περιβάλλον με δυνατότητα εξέλιξης.</li></ul>

Business & Commercial Systems Manager

As a Technical Superintendent at BSM, you will be responsible for ensuring the safe, efficient, and cost-effective technical management of assigned vessels. This role is strategically important in maintaining operational excellence and compliance, while serving as a vital link between ship and shore. You will provide technical guidance, oversee maintenance and repairs, manage budgets, and ensure adherence to international regulations and company standards, supporting both client satisfaction and fleet performance.Key Responsibilities<ul><li>Promote and support BSM’s strategic goals by staying updated on regulations and participating in industry initiatives.</li><li>Ensure vessels meet contractual and regulatory requirements, including technical condition and certification compliance.</li><li>Maintain strong client relationships and communicate on technical, operational, and budgetary matters.</li><li>Provide technical and operational support to ship staff, including guidance on safety, maintenance, and drydock planning.</li><li>Monitor vessel performance, machinery condition, and implement solutions to enhance efficiency and safety.</li><li>Develop and oversee maintenance and repair plans, including major refits and drydock activities within budget and timelines.</li><li>Prepare and manage vessel budgets, forecasting costs for maintenance and regulatory compliance.</li><li>Conduct vessel inspections and audits, ensuring timely reporting and closure of findings.</li><li>Promote and implement health, safety, environmental, and quality standards on board.</li><li>Manage purchasing activities, ensuring timely supply of quality spare parts and compliance with procurement standards.</li><li>Coach and mentor ship staff, identify training needs, and support career development initiatives.</li><li>Contribute to continuous improvement of management systems and operational processes.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor’s degree in Mechanical, Electrical, or Marine Engineering, Naval Architecture, or equivalent; or Chief Engineer’s qualification.</li><li>Minimum 3 years sailing experience as Senior Officer, or 3 years shore experience as Technical Superintendent in ship management or ownership.</li></ul>Skills &amp; Competencies<ul><li>Strong knowledge of vessel technical requirements and voyage regulations.</li><li>Excellent project management and organizational skills.</li><li>Strong negotiation and people management abilities.</li><li>Ability to work collaboratively in a team environment.</li><li>Fluency in English and proficiency in PC applications.</li></ul>Why You Should Join Us!We offer a supportive environment, competitive compensation, and meaningful opportunities. By joining us, you will enjoy:<ul><li>Career development opportunities</li><li>Technical and soft skills training</li><li>Comprehensive health insurance coverage</li><li>Sustainability and wellness activities</li><li>Diverse workforce</li><li>Competitive compensation package</li><li>Flexible work opportunities</li><li>Technology-driven company</li></ul>

Technical Superintendent

We are looking for an experienced DevOps Engineer to support our product expansion both locally and internationally.About the Role: We are seeking a skilled DevOps Engineer to join our team and help manage our infrastructure, automation, and deployment pipelines.The main responsibilities of the role will include managing continuous integration and development pipelines, setting up and maintaining virtual infrastructure, automating processes, ensuring redundancy and scalability, monitoring production infrastructure, and implementing backup and disaster recovery processes.Key ResponsibilitiesCI/CD Pipeline Management<ul><li>Oversee continuous integration and deployment (CI/CD) processes using GitLab.</li></ul>Infrastructure Management<ul><li>Design, configure, and manage virtualized infrastructure using platforms such as Proxmox, while leveraging configuration management and Infrastructure as Code tools like Ansible and Terraform.</li><li>Containerization and orchestration technologies, including Docker and Kubernetes.</li></ul>Networking and Security<ul><li>Configure and maintain domains, tunnels, proxies, VPNs and Zero Trust Network configurations.</li></ul>Monitoring and Recovery<ul><li>Monitor production infrastructure with health checks, service supervisors, and metrics and log monitoring, supported by well-configured alerting and backup and disaster recovery procedures.</li></ul>Requirements Educational requirementsCandidates must have a Bachelor’s degree in Information and Communication Technologies, Computer Science, Electrical &amp; Computer Engineering or an equivalent field.Essential technical skills<ul><li>Strong foundation n Linux administration, scripting and command-line usage in server environments.</li><li>Hands-on proficiency with at least one major cloud provider (such as AWS, Microsoft Azure, or Google Cloud Platform).</li><li>Familiarity with at least one scripting/programming language (Bash, Python or Go)</li><li>Experience with virtualization technologies and hypervisors, such as Proxmox or VMware, for managing and maintaining virtualized server environments</li></ul>Additional Skills<ul><li>Excellent verbal and written communication skills in English, with the ability to collaborate effectively across diverse teams.</li><li>Native or fluent proficiency in Greek, both written and spoken is mandatory.</li><li>Strong sense of initiative, accountability, and ownership of tasks and outcomes.</li><li>Excellent problem-solving skills, with strong attention to detail and the ability to handle complex technical challenges.</li><li>Good project management and organizational skills, with the ability to multitask and meet deadlines.</li><li>Familiarity with Agile methodologies and a DevOps culture is considered a plus.</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

DevOps Engineer

The Sports Specialist is responsible for planning, managing and executing sports programs, plan promoting sportsmanship and participation. This role involves forward thinking, program administration, facility oversight and collaboration with staff, athletes and community partners. This role reports the Sports Manager and requires strong knowledge of sports rules, techniques and training methods. Organizational and time management skills together with an eye for detail are key qualifications for the position.&nbsp;RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>SPORTS EVENT SET UP AND HANDLING<ul><li>Organize and support small fire events ensuring perfect branding execution, compliance to procedures &amp; policies and safety standards.</li><li>Execute selected events around Greece that sports department supports with branding and overall set up.</li><li>Supports the sports department in defined parts of bigger projects run throughout the year.</li><li>Undertake everyday operations related to events, athletes support and office essential tasks.</li><li>Evaluate program effectiveness and recommend improvements.</li></ul></li><li>OWNERSHIP AND HANDLING OF EVENT RED&nbsp;BULL ASSETS<ul><li>Key responsible for the yearly Red&nbsp;Bull Event car program. Aligning with all the departments and clearly set up the event car schedule. Take care of the maintenance of the car. Propose new concepts on where the car may be placed.</li><li>Maintain equipment and facilities, ensuring they are clean, organized, and in good repair.</li><li>Propose new assets, how and where may be utilized and placed.</li></ul></li><li>COLLABORATION AND COMMUNITY MANAGEMENT<ul><li>Contribute unique stories, interesting topics, new formats and top media content.</li><li>Work with sports people, partners, organizers, sponsors to support the event goals.</li><li>Collaborate with Communication department for connecting events with media exposure.</li><li>Stay updated on sports trends and best practices.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>2-3 years work experience in a Sports/Events or Marketing agency, Sports institution or Federation (experience in working with Red&nbsp;Bull will be considered an asset)</li><li>An understanding/specialist knowledge of the Sports industry</li><li>Ability to manage budget</li><li>Sporty, creative, innovative and open-minded personality</li><li>Self-motivated, self-directed and able to work under pressure in a fast-paced team environment</li><li>Excellent communication, organizational and project management skills with ability to meet deadlines</li><li>An agile, flexible team player who knows how to get the work done</li><li>Fluent in written and spoken English. IT &amp; MS Office literate</li><li>Strong organizational and time-management abilities.</li></ul><ul><li>Travel 40-50%</li></ul>

Sports Specialist

Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Team Lead, Sales Service Delivery - Temporary

Intellectica is recruiting an&nbsp;Operations Manager&nbsp;on behalf of its client, a leading provider of specialized engineering solutions for subsea cable installation and offshore energy infrastructure. Known for its commitment to technical excellence, operational reliability, and client-focused delivery, the company is expanding its project team to support a growing pipeline of complex international projects. The Operations Manager will play a pivotal role in aligning onshore logistics, offshore field execution, and cross-functional teams to ensure the seamless delivery of complex marine infrastructure projects. Based in Attiki, Greece – with international travel to global project sites for up to 4-6 months per year – the successful candidate shall report directly to the Director of Offshore &amp; Marine Construction.Key activities and responsibilities of this role include:<ul><li>Coordinate the full lifecycle of offshore and marine construction projects, ensuring smooth integration of onshore and offshore operations</li><li>Supervise vessel mobilization, execution, and demobilization, working closely with Masters, OCMs, and marine superintendents</li><li>Liaise with project managers and offshore crews to ensure task readiness, resource allocation, and real-time operational alignment</li><li>Oversee the preparation, inspection, and certification of project cargo in line with maritime safety and logistics standards</li><li>Manage the offshore operations warehouse, ensuring optimal equipment storage, maintenance tracking, and dispatch accuracy</li><li>Direct international and domestic logistics operations, including freight planning, customs compliance, and backload coordination</li><li>Plan and coordinate the mobilization of offshore personnel, ensuring certifications, travel logistics, and readiness are in place</li><li>Act as the primary point of contact for field personnel during mobilization, offshore rotation, and demobilization</li><li>Develop operational schedules, resource plans, and project dashboards to track progress and ensure timely execution</li><li>Promote and enforce adherence to HSEQ protocols, supporting safety briefings, incident reporting, and continuous improvement practices</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering (e.g., Civil, Mechanical, Electrical, or Marine Engineering)</li><li>Minimum 8 years of experience in offshore project operations or marine construction environments</li><li>Demonstrated expertise in vessel mobilization, equipment logistics, and field operations support</li><li>Strong understanding of offshore construction equipment, lifting and rigging procedures, and marine transport standards</li><li>Familiarity with international logistics, customs regulations, and IMCA/DP compliance is considered an asset</li><li>Proficiency in Microsoft Project and Microsoft Planner, along with general MS Office applications</li><li>Flexible to travel 4-6 months per year</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership in fast-paced environments</li><li>Operationally hands-on and detail-oriented</li><li>Clear and confident communicator</li><li>Collaborative and team-focused mindset</li><li>Proactive problem-solving and safety-driven approach</li><li>Effective multitasker under pressure</li><li>Technically proficient in logistics and tracking tools</li></ul>Apply Now

Operations Manager int-0367

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Team Lead working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits

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