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As an Independent Software Vendor Account Manager, you will step into an exciting opportunity to grow within Nexi while contributing to our mission of redefining digital payments.Before you start working in our Commercial department, you will go through well-structured on the job training that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece.&nbsp;Your key responsibilities in this role will be:<ul><li>Identify and engage with potential partners (e.g., IT companies, associations, tech integrators) that align with our business goals and values,</li><li>Negotiate and structure partnership agreements that deliver mutual value,</li><li>Develop and execute sales strategies for partner channels to achieve sales targets, increase visibility and maximize revenue potential,</li><li>Developing and managing relationships with partners and external suppliers</li><li>Manage and nurture existing partner relationships, identifying opportunities for growth and expansion,</li><li>Set and achieve revenue targets for partner sales, while maintaining a strong understanding of market trends and competitive landscape,</li><li>Collaborate cross-functionally with internal teams (marketing, product, sales) to ensure strategic alignment and execution.</li><li>Providing support for key issues in the post-sales phase, ensuring first line assistance</li></ul>&nbsp;What makes you the best person for this job?&nbsp;Now when you read about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge and experience, it's your potential that makes a difference for you to achieve your goals in everyday work.&nbsp;Qualifications needed to be successful in this role:<ul><li>Bachelor's and/or master’s degree in Sales, Marketing, or a related field,</li><li>At least 3 years of experience in business development &nbsp;or partnership management, ideally in a tech-driven environment</li><li>Previous proven working experience in Digital Payments area will be consider a plus</li><li>Strong product and technology understanding to identify suitable partners and support internal/external project execution</li><li>Proven experience in sales forecasting, analytics, and data-driven decision-making,</li><li>Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously,</li><li>Organized team player with a positive “can do” attitude and with that a determination to succeed in a challenging and competitive environment</li><li>Excellent communication and negotiation skills, with the ability to build and maintain strong relationships across stakeholders, partners, clients</li><li>Adaptability and problem-solving skills to navigate evolving market conditions and business needs.</li><li>Excellent command of English language&nbsp;</li><li>Ability to travel within Greece</li></ul>&nbsp;What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions&nbsp;</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.&nbsp;</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable. Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>

Partner Account Manager

We are currently seeking for an experienced Operational Fraud Manager to join our team. In this critical leadership role, you will define the fraud strategy that protects our ecosystem end-to-end, leading the prevention of operational fraud across the business.What you will do<ul><li>Own the company’s fraud KPIs, setting targets and driving a clear, strategic roadmap that reduces risk while supporting sustainable business growth.</li><li>Champion a culture of risk awareness and fraud prevention across the organization by establishing scalable processes, ensuring they are followed consistently, and fostering fraud consciousness at every level.</li><li>Provide regular reporting to executive leadership, delivering actionable insights on fraud trends, operational performance, and emerging risks.</li><li>Identify emerging fraud patterns and translate data-driven insights into effective fraud mitigation rules and system enhancements</li><li>Collaborate closely with Product&nbsp; and Data teams to design, shape, and prioritize the roadmap for fraud-prevention tools and technologies.</li><li>Drive innovation in fraud prevention, staying ahead of industry best practices and integrating new technologies—including AI/ML-powered detection models—into our fraud ecosystem.</li><li>Work closely with DH central teams to align with the global anti-fraud agenda, ensuring the local organization leverages all available capabilities, tools, and enhancements.</li></ul> What you need to be successful <ul><li>5 years of professional experience in fraud prevention, with a proven leadership track record in high-volume e-commerce, delivery, or fintech environments.</li></ul><ul><li>Demonstrated ability to develop and execute a company-wide fraud strategy, translating high-level objectives into a clear, actionable roadmap.</li><li>Strong ownership of fraud KPIs, P&amp;L, or risk-related budgets, with the ability to balance risk mitigation and business growth.</li><li>Exceptional leadership skills, capable of mentoring and scaling a team of fraud analysts and specialists.</li><li>Advanced analytical and strategic thinking, with expertise in interpreting large-scale datasets to identify emerging fraud trends and translate insights into action.</li><li>Outstanding executive communication skills, able to present complex fraud topics to senior leadership with clarity and influence.</li><li>Expertise in fraud-prevention technologies, such as rule engines, case management platforms, and familiarity with AI/ML-driven detection systems.</li><li>Proven ability to design and implement scalable fraud processes and policies.</li><li>Strong cross-functional collaboration skills</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Operational Fraud Manager

Our Dispatching team is growing and we are looking for our new superstar Dispatchers to organize deliveries accurately and efficiently, and take our operations to the next level!In this role your main goal will be to use verbal and written communications to expedite deliveries to our customers. You will monitor "delivered by efood" orders in real-time, making sure that everything works flawlessly. You will use your good judgment to make decisions in a fast-paced environment in order to lift any blockers on our riders' way to the PERFECT delivery!What you’ll do:&nbsp;<ul><li>Monitor orders and handle issues from the watchlist</li><li>Manage multiple incoming interactions simultaneously and effortlessly determine which take priority</li><li>Ensure that delivery zone performance and delays are on track and make corrective actions proactively and whenever needed</li><li>Handle contact from partners, riders &amp; customers through chat &amp; calls</li><li>Monitor order routing and make adjustments</li><li>Inform and provide feedback on customers for their order status if and when needed,&nbsp;and contact the partners when required</li></ul> What you need to be successful <ul><li>1-2 years of previous experience in a customer facing role within call center environment</li><li>Previous experience as dispatcher will be considered a plus</li><li>Problem-solving mindset, with the ability to find the best solution to every customer related issue</li><li>Multitasking and critical thinking</li><li>Attention to detail</li><li>Great communication skills</li><li>Excellent computer and typing skills</li><li>BSc degree will be considered a plus</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world! 🌎</li></ul>Life@efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Dispatcher (Customer Care)

We’re on the hunt for a strategic, analytical, and execution-focused Business Performance Manager&nbsp;to join our Quick Commerce team! 🚀In this role, you’ll partner closely with senior stakeholders to turn strategy into action, driving performance, enabling informed decisions, and ensuring our teams stay focused on what matters most. Reporting directly to the General Manager of Quick Commerce, you’ll play a key role in overseeing business performance, leading cross-functional initiatives, and delivering insights that shape the future of our operations.If you’re passionate about combining data, strategy, and collaboration to create measurable business impact, this role is for you. &nbsp;What you’ll be doingLeadership &amp; Stakeholder Engagement<ul><li>Be at the heart of our performance management and continuous improvement efforts.</li><li>Act as a trusted partner across teams, ensuring alignment on priorities and progress.</li><li>Collaborate with Logistics, CX, Product, Sales, Marketing, and Finance to execute key initiatives.</li><li>Influence decision-making by delivering strategic recommendations and actionable insights.</li></ul>Business Performance<ul><li>Drive core business management processes — daily cadences, weekly/monthly business reviews, forecasting, and planning.</li><li>Own performance reporting frameworks, ensuring timely and high-quality insights.</li><li>Challenge results against OKRs and budgets, proposing corrective actions where needed.</li><li>Champion reporting enhancements, automation, and scalable data solutions.</li></ul>Advanced Analytics &amp; Strategic Insights<ul><li>Lead deep-dive analytical projects to uncover trends, root causes, and opportunities.</li><li>Provide financial and operational analysis to support business commentary and decision-making.</li><li>Translate complex data into clear narratives for senior leadership.</li><li>Identify opportunities for efficiencies, cost optimization, and sustainable growth.</li></ul>Special Projects &amp; Strategic Initiatives<ul><li>Lead high-impact, cross-functional projects from scope to delivery.</li><li>Define project KPIs, ensure alignment, and monitor progress to achieve strategic outcomes.</li><li>Partner with internal and external stakeholders to turn ideas into results.</li></ul>P&amp;L Analysis and Insights<ul><li>Lead forecasting and scenario planning to support financial discipline.</li><li>Identify and drive initiatives that improve revenue streams, cost efficiency, and unit economics.</li></ul> What you need to be successful <ul><li>3–6 years of experience in business performance, strategy, operations, or consulting.</li><li>Strong stakeholder management and influencing skills, with exposure to senior leadership.</li><li>Expertise in data analysis, financial modeling, and forecasting.</li><li>Advanced proficiency in Excel and analytics tools; knowledge of SQL is a plus.</li><li>Excellent communication skills — you can turn complex insights into simple, compelling recommendations.</li><li>A proactive, curious, and data-driven mindset.</li><li>A love for fast-paced, dynamic environments where collaboration is key.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world 🌎!</li></ul>

Business Performance Manager

We are in a unique position to experience new and interesting situations that many companies have never encountered before. Our approach involves leveraging agile methodologies, using top-line tools, and collaborating with top-tier teams.This is a chance to join our front-end team, which plays a pivotal role in maintaining and enhancing our website, creating new features for our app, developing applications for our vendors, and designing intuitive web tools.Join us in driving innovation and shaping the future of online delivery with meaningful projects that offer exciting opportunities for professional growth and impact.We are seeking a passionate Senior Front-End Engineer to join our dynamic #web team and create user-facing tools, providing high-quality work products that drive our business forward. As part of our energetic, motivated, and innovative group of tech enthusiasts, you'll tackle the challenge of empowering both our customers and internal users with intuitive, cutting-edge technologies through a diverse range of software solutions.Furthermore, as a Senior Front-End Engineer, you will act as a mentor and provide guidance in order to ensure growth and development within our engineering division.If you have a strong technical background and a “get-things-done” attitude, then step up to the challenge and join our #techteam. Make a real impact and see the difference your contribution can make!What you’ll do:<ul><li>Design, implement and maintain complex, yet sophisticated and usable web apps.</li><li>Test your code to ensure quality of new and existing functionality.</li><li>Work closely with Product Owners, Software Engineers, DevOps engineers and Tech leads as part of an agile team, to meet and exceed the stakeholders' expectations.</li><li>Experiment with new frameworks and technologies and continuously learn.</li></ul>​​​​Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us? What you need to be successful <ul><li>University and/or Postgraduate Degree in Computer Science, Computer Engineering or equivalent</li><li>At least 4 years of experience in Front-End development</li><li>Deep understanding of the whole web application development life-cycle</li><li>Thorough knowledge of web standards and protocols such as HTTP and REST</li><li>Experience with the Javascript/Typescript</li><li>Experience with modern MV* libraries (React, Vue.js) and their ecosystem e.g. Flux pattern state management, routing</li><li>Experience with modern browser APIs, and optimizing front end performance.</li><li>Knowledge of frontend frameworks (NextJS, Nuxt)&nbsp;</li><li>Knowledge of modern bundlers, their build process and configuration</li><li>Knowledge of component-scoped styling for UI development (preferable CSS Modules)</li><li>Experience with responsive design and knowledge of UX principles</li><li>Excellent eye for detail and a self-motivated problem solver</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work</li><li>Strong communication and collaboration skills (English is a must)</li></ul>Nice to have:<ul><li>Familiar working with agile methodologies (Scrum/Kanban/XP)</li><li>Experience with best practices and frameworks (e.g.Vitest)</li><li>Experience working with back-end systems (Node.js/ Express) will be considered a plus</li><li>Familiarity with AI-assisted development tools (e.g Cursor).</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us🚀! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️, our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp; around the world 🌎!</li></ul>

Senior Front-End Engineer

We are looking for a Product Manager to lead the evolution of our Quick Commerce vertical. This includes efood market and our rapidly expanding network of Local Shops (supermarkets, grocery, retail, and convenience). In this role, you will do more than just manage features; you will bridge the gap between the digital interface and the physical reality of a local shelf. You will solve complex problems regarding how users browse thousands of items, how we handle real-time inventory changes, and how we drive basket size in a high-velocity shopping environment. You will act as the vital link between agile development, commercial stakeholders, and our business objectives, ensuring that buying groceries or retail goods is as fast and intuitive as ordering a burger. Finally, you’ll collaborate across design, engineering, data, operations, and customer support teams, shaping solutions that make quick commerce more personal, more seamless, and more trustworthy at every step of the journey. What you’ll be doing:<ul><li>Drive, from a product perspective, a Scrum team and own the product backlog to deliver value for quick commerce customer.</li><li>Balance feature development, technical debt, and operational improvements to maximize product value and market competitiveness.</li><li>Collaborate closely with Product leadership, UX/UI designers, Engineering, Operations, and business stakeholders to maintain a prioritized backlog aligned with business value and OKRs.</li><li>Use data and experimentation to guide decisions and measure success</li><li>Βecome the domain expert on our suite of global tools for Catalog Management and Order Integration. You will ensure these complex tools are correctly integrated, configured, and optimized for the market.</li><li>Manage the end-to-end data flow—ensuring that massive updates (e.g., thousands of price changes or stock updates from a supermarket chain) reflect instantly and accurately on the user’s app without crashing performance.</li><li>You will serve as the central link between multiple business verticals. You will be responsible for defining a balanced product strategy that addresses the unique complexities of each sector while maintaining a cohesive user experience.</li></ul>Life @efood: At efood, no day is the same as the one before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us? What you need to be successful <ul><li>Minimum 3-5 years of product management experience, preferably in B2C, e-commerce, or marketplaces.</li><li>Proven track record of managing products with high complexity or large datasets.</li><li>Deep familiarity with Scrum best practices; ability to define clear requirements that bridge business challenges with technical solutions.</li><li>You are comfortable digging into metrics like Conversion Rate, AOV, and Retention to guide your roadmap.</li><li>Strong communication skills, able to articulate clearly across business and tech teams, and influence without formal authority.</li><li>Ability to work at pace and adapt to shifting priorities to meet event-driven product deadlines.</li></ul>Nice to Have<ul><li>Experience in Quick Commerce, Online Grocery, or Retail Tech.</li><li>Experience with experimentation (A/B testing) to optimize shopping funnels.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world🌎!</li></ul>

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partner account manager

Nexi Greece

operational fraud manager

efood

dispatcher (customer care)

efood

business performance manager

efood

senior front-end engineer

efood

product manager (quick commerce)

efood

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