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Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a Marketing coordinator&nbsp;(client facing role).The role in more details: <ul><li>Someone responsible for the order to invoice process and the daily communication with customers on any operational issue (orders, deliveries, invoices, returns, queries, complaints).</li><li>Be the first point of contact for the respective customer accounts and develops a cooperative and credible relationship with customers on all operational aspects.</li><li>Communication and co-ordination with internal departments to ensure that customers’ needs are met effectively and efficiently.</li><li>Managing incoming calls and customer service inquiries</li><li>Efficiently handles the order to invoice process by coordinating the rest functions as appropriate so as to ensure that the order is delivered On Time and In Full</li><li>Identifying and assessing customers’ needs to achieve satisfaction</li><li>Communicates with customers under area of responsibility on any operational matter (through phone &amp; e-mail)</li><li>Receives and promptly answers any customer inquiries</li><li>Receives customer orders, credit requests, return requests and promptly captures and process them through SAP</li><li>Receives complaints, logs them and promptly notifies Quality or Regulatory department</li><li>Monitors consignment stock levels - new/revised agreements, SKU lists and stock level adjustments.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Invoice issuing and printing</li><li>Keeps records of customer interactions, process customer accounts and file documents</li><li>Addresses requests and unresolved issues to the designated resource as appropriate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Reports customer service losses and reason coding (Loss Tree Analysis)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Any other duties or projects as assigned by the Line Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree</li><li>Up to 2 years of work experience, ideally in an administrative role</li><li>Experience in the pharmaceutical or healthcare industry is a plus, but not required.</li><li>Strong organizational skills and attention to detail.</li><li>Fluent communication skills in both Greek and English.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li><li>SAP Knowledge is a plus</li></ul>

Customer Service Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Italian-English Customer Success Account Manager &nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Italian and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Italian-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in French and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;Spanish-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and Zoom Info to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.&nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Spanish and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Spanish-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;German-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.&nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in German and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

German-English Customer Success Account Manager

Intellectica is recruiting on behalf of its client, a dynamic and publicly listed group of companies operating at the forefront of the high-tech sector. With a presence in global markets and a portfolio that spans cutting-edge innovation and strategic investments, the group is known for its bold vision, high-impact leadership, and a culture of excellence. To support the President in driving cross-company alignment and high-level strategic execution, we are seeking an experienced and business-savvy&nbsp;Project Manager to the President. This pivotal role serves as the President’s right hand — acting as both strategic advisor and operational integrator. The successful candidate will be deeply embedded in the leadership structure, attending key meetings, coordinating across internal and external stakeholders, and ensuring the President’s priorities are executed with precision and foresight.Key activities and responsibilities of this role include:<ul><li>Acting as a strategic thought partner to the President, providing input on business decisions, priorities, and company-wide initiatives</li><li>Serving as a primary liaison for the President among internal teams and external stakeholders, ensuring exceptional service and strong professional relationships</li><li>Participating in and preparing for all high-level meetings, tracking outcomes, and ensuring follow-through on action items</li><li>Preparing impactful presentations and briefing materials for board meetings, investor sessions, and executive communications</li><li>Managing the President’s agenda, optimizing time allocation and aligning meetings to strategic priorities</li><li>Drafting, proofreading, and managing high-level internal and external communications, including speeches and strategic documents</li><li>Leading or supporting cross-functional projects that require executive oversight or inter-company collaboration</li><li>Handling sensitive and confidential information, including budgets and expenses for executive and office-related expenditures, with discretion and professionalism</li><li>Identifying opportunities for operational efficiency, improved communication, and strategic alignment across the group</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in International Affairs, Business Administration, or a related field; an MBA or similar advanced degree is a strong plus</li><li>5-7 years of professional experience in executive assistance, business consulting, or junior executive advisory</li><li>Proven experience working closely with senior executives in fast-paced, high-complexity environments</li><li>Advanced presentation development and delivery skills, with demonstrated experience creating high-impact executive presentations</li><li>Tech-savvy and comfortable managing digital tools</li><li>Familiarity with project management tools is considered a plus</li><li>Proficiency in the MS Office Suite</li><li>Fluency in Greek and English (written and verbal)</li><li>Willingness to travel as needed</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Exceptional communication, interpersonal and presentation skills</li><li>Flexible and adaptable, with a proactive attitude, capable of multitasking and prioritizing effectively</li><li>Strong organizational and planning skills, exhibiting high levels of reliability</li><li>High integrity standards, being able to appropriately handle sensitive and confidential information</li><li>Strategic thinker with strong business acumen</li><li>Proactive and solution-oriented</li><li>Excellent stakeholder management skills</li><li>Composed and adaptable under pressure</li></ul>

PM to the President int-0315

The Strategic Accounts Executive is responsible for creating and providing additional value to Ayvens’ existing Strategic Accounts. Focus of his/her responsibilities is to develop and extend business with existing Customers by cultivating relationship and offering recognizable added value.The individual selected for the role will be concerned with the company’s external facing, consistency, customer satisfaction, new products launching, and ongoing provision of accurate and timely vehicle fleet performance data and analysis to the assigned accounts.Key Responsibilities:<ul><li>Build long-term relationships with existing Strategic Accounts that focus on delivering added value and result on increasing customer satisfaction index.</li><li>Develop deep knowledge of company’s propositions, products, and tools. &nbsp;</li><li>Excellent knowledge of the automotive industry.</li><li>Develop &amp; implement Yearly Strategic Account Plan.</li><li>Involve the company’s senior management where necessary.&nbsp;</li><li>Conduct meetings with clientele according to yearly plan, aiming to cultivate relationship both in depth and breadth.</li><li>Pro-actively and methodically identify customer needs and create plan to provide adequate fleet management solutions through the company’s propositions suite.</li><li>Introduce clientele to the company’s digital platforms.</li><li>Manage sales opportunities with persistency.</li><li>Orchestrate internally and externally an effective tender management process according to timelines and SLA’s.</li><li>Ensure high sales conversion ratio which will lead to renewal fleet successfully &amp; will enable further penetration.</li><li>Provide excellent customer service.</li><li>Take ownership for all queries and complaints and ensure they are resolved within agreed timescales and performance standards.</li><li>Liaise with internal departments to ensure adherence to Service level agreements.</li><li>Identify potential trends and threats and take all actions necessary to avoid customer service disruptions.</li><li>Act internally as clients advocate ensuring that the voice of the customer is communicated with responsibility and embedded at the organization.</li><li>Obtain full and sufficient information from customers to enable the progress of all regulatory processes and enable activities to be completed successfully.</li><li>Be involved in any other ad hoc projects / team activities as may be required.</li><li>Manage commercial CRM with attention to detail, emphasize on top and updated data quality.</li><li>Along with the account management team, take all actions to accelerate the completion of all administrative tasks.</li><li>Ensure that CRM automations are functioning properly and report all relevant issues.</li></ul>Qualifications &amp; Skills:<ul><li>Professional experience with a minimum of five (5) years in an equivalent level, preferably in B2B services or in a complex commercial environment.</li><li>University degree in Business Administration or Marketing.</li><li>Excellent interpersonal and communication skills</li><li>Strong Commercial awareness</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Strong listening skills</li><li>Strong written communication skills</li><li>Ability to present effectively.</li><li>Teamwork skills</li><li>Challenger mentality with strong negotiation skills.</li><li>Tech Savviness and new technology adaptiveness.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work both independently as well as a member of a high performing teams.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Highly structured combined with a pragmatic ‘can do’ mentality.</li><li>Motivated with a strong track record of delivery.</li><li>Fluency in English (speaking and writing)</li></ul>

Strategic Accounts Executive

The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

Reporting to the&nbsp;&nbsp;Market Financial Controller &amp; Business Navigator you are responsible and accountable to:&nbsp;<ul><li>Analyze the performance of all divisions and propose corrective actions</li><li>Prepare and distribute all company commercial reporting</li><li>Ensure that all finance data (actual, historical, budgets) are correctly monitored by the Company’s financial IT systems</li><li>Assist in the preparation of all financial reports</li><li>Perform feasibility studies for new investments and follow up their performance</li><li>To undertake projects that the Market Financial Controller &amp; Business Navigator appoints and bringing them to the desired result in the agreed deadlines and quality standards</li></ul>What You Bring<ul><li>University Degree in Finance/ Management</li><li>Excellent knowledge of Greek and English language</li><li>Excellent use of MS Office and especially Excel</li><li>1-3 years working experience in an organized Finance or Reporting department&nbsp;( preferable in the retail sector)</li><li>Achievement drive initiative taking and problem solving skills</li></ul><ul><li>Strong analytical and synthesis skills, experience working with data &amp; KPIs and can easily produce reports (regular or ad hoc)</li><li>Ability to work under pressure and strict deadlines</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li><li>&nbsp;Let’s Make a Difference Together!</li></ul>Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Financial Analyst (IKEA Airport Store)

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and German C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferredWhy Choose Us?&nbsp; &nbsp;<ul><li>Stable Future: Secure your career with an indefinite contract and enjoy the stability of 14 salaries per year.</li><li>Relocation Package to lovely city of Athens&nbsp;</li><li>Financial Growth: Benefit from our competitive remuneration package and monthly performance bonuses.</li><li>Everyday Benefits: Relish daily meal vouchers with Up Hellas Mastercard.</li><li>Comprehensive Health Coverage: Enjoy private health insurance and dental care.</li><li>Global Career Pathways: Explore international career prospects with our Concentrix International Mobility program.</li><li>Vibrant Community: Engage in exciting employee events and immerse yourself in our lively culture.</li><li>Wellness Focus: Access a free gym, partake in wellness activities, and unwind at our rooftop cinema with breathtaking Acropolis views.</li><li>Gourmet Breaks: Savor delicious meals at our state-of-the-art corporate cafeteria.</li></ul>

Sales Team Leader (f/m/d) with English and German (Relocation Support to Athens)

Autohellas Hertz is seeking for a&nbsp;Sales Executive to join its strong&nbsp;team in Athens!The&nbsp;main responsibilities will be:<ul><li>Successfully creating business from new and existing customer accounts</li><li>Effectively communicating on a daily basis with prospect clients in order to widen clientele basis</li><li>Conducting sales visits, presenting Hertz Portfolio and benefits to prospect and existing clients</li><li>Identifying client needs and suggest appropriate products/services mix</li><li>Preparing offers and negotiating with clients</li><li>Administrating all relevant documents</li><li>Building strong rapport with customers</li><li>Keeping updated with the Car industry for Light Commercial Vehicle &amp; Private Commercial</li><li>Meeting and exceeding sales targets</li><li>Reporting to Commercial Manager</li></ul>Requirements:<ul><li>Preferably holder of a Bachelor degree in Management/Business Administration and/or Marketing and/or Economics</li><li>A minimum of 3 years in Sales and/or Business Development within services-oriented environment with proven track record</li><li>Proficient use of English in written and oral communication</li><li>Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems</li><li>Strong communication &amp; negotiation skills and ability to find and approach decision makers</li><li>Ability to work under tight deadlines</li><li>Dynamic personality and in the same time team player</li></ul>What You’ll Get:💰 Competitive salary &amp; benefits package 🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters! 🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously! 🛍️ Access to our exclusive corporate portal with special discounts just for our Group people 🛡️ Private health insurance for peace of mind 📈 Pension plan (depending on role/level) – planning ahead made easier🏓Corporate ping-pong and football tournaments 🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Sales Executive

As a Junior Systems Monitoring Officer working within our team, you will be responsible for managing a variety of risks for the company, relating to our systems and the various products we offer to our clients and partners. Using in-house tools and reports, you will monitor and evaluate client behaviour, analyse and evaluate the products we offer, and take initiative to help improve on the current tools, reports and procedures used and followed by the department.<h2>The main responsibilities of the position include:</h2><ul><li>Monitor the system used by the department and analyse various reports</li><li>Conduct reviews and investigations of client activity</li><li>Monitor and ensure swift actions are being taken to manage a range of risks</li><li>Identify, examine, and report any suspicious activities related to the violation of the Terms and Conditions or the company</li><li>Work with other departments to perform daily duties and to achieve common goals</li><li>Stay up to date with market and economic developments</li></ul><h2>Main requirements:</h2><ul><li>BSc/MSc in Finance, Economics, Statistics, Mathematics, Engineering or any other relevant field (first or upper second-class honours)</li><li>Strong analytical skills</li><li>Excellent communication, interpersonal, and teamwork skills</li><li>Organised and methodological, with close attention to detail</li><li>Problem solving and critical thinking skills</li><li>Fluency in English</li><li>Excellent working knowledge of Microsoft Office</li><li>Ability to work on a well-structured, rotating shift schedule, including weekends</li></ul><h2>Benefit from:</h2><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Test your edge – Aptitude Assessment</li><li>Final Connection – Final Interview</li></ul>

Junior Systems Monitoring Officer

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

Our team consists of highly skilled and experienced office and technical personnel who play a pivotal role in achieving ambitious objectives and enhancing our ability to better serve our clientele. We are currently seeking a dynamic and detail-oriented individual to join our team as an Assistant Accountant.Responsibilities:As part of the Accounting Team, the new team member will be responsible for:<ul><li>Processing and recording financial transactions in accordance with company policies and accounting principles.</li><li>Assisting in the preparation of financial reports, statements, and reconciliations.</li><li>Managing accounts payable, ensuring timely and accurate processing.</li><li>Supporting month-end and year-end closing procedures.</li><li>Collaborating with internal departments to ensure financial data accuracy.</li><li>Assisting in tax compliance and audits as required.</li><li>Performing general administrative duties related to accounting and finance.</li></ul>&nbsp;Requirements:<ul><li>A degree in Accounting, Finance, or a related field.</li><li>A minimum of one year of proven working experience in an accounting role.</li><li>Proficiency in SoftOne ERP.</li><li>Strong analytical skills and attention to detail.</li><li>Excellent teamwork and communication skills.</li><li>Fluency in English (both written and spoken).</li></ul>&nbsp;Benefits:TNL Group offers an exceptional working environment that fosters teamwork, cooperation, and continuous learning. Compensation is competitive and based on market standards, as well as the candidate's experience &amp; qualifications. Education and personal development are top priorities, ensuring that employees stay up to date with regulatory framework and technological advancements and contribute to the company’s strategic growth and leadership position.

Assistant Accountant

Ο Όμιλος Zeus International Hotels and Resorts&nbsp;αναζητά &nbsp;Social Media Specialist, για να ενισχύσει τη ψηφιακή παρουσία και να υποστηρίξει το&nbsp;brand&nbsp;σε όλα τα μέσα κοινωνικής δικτύωσης.&nbsp;Κύριες Αρμοδιότητες<ul><li>Διαχείριση των επίσημων λογαριασμών social media της Zeus International (Facebook, Instagram, LinkedIn)</li><li>Δημιουργία πρωτότυπου και ελκυστικού περιεχομένου, σύμφωνα με το ύφος και την ταυτότητα του brand</li><li>Σχεδιασμός, παρακολούθηση και βελτιστοποίηση διαφημιστικών καμπανιών στα social media (Meta Ads)</li><li>Αλληλεπίδραση με την κοινότητά μας μέσω σχολίων, μηνυμάτων και real-time engagement</li><li>Συνεργασία με εσωτερικές ομάδες (Marketing, PR, Λειτουργία Ξενοδοχείων) για εναρμόνιση στρατηγικής</li><li>Παρακολούθηση μετρήσεων απόδοσης και social trends, και παροχή ουσιαστικών insights</li><li>Προσαρμογή καμπανιών βάσει δεδομένων για βελτίωση της απήχησης και εμπλοκής</li></ul>Απαραίτητα Προσόντα<ul><li>Πτυχίο Μάρκετινγκ, Επικοινωνίας ή συναφούς κλάδου</li><li>2–3 χρόνια αποδεδειγμένης εμπειρίας στη διαχείριση social media, ιδανικά στον κλάδο της φιλοξενίας</li><li>Άριστη γνώση πλατφορμών Meta (Facebook, Instagram) και εργαλείων όπως Meta Business Suite, Ads Manager κ.ά.</li><li>Εμπειρία στη διαχείριση καμπανιών επί πληρωμή και στην ανάλυση απόδοσης</li><li>Δημιουργική σκέψη και άριστες ικανότητες συγγραφής/επιμέλειας στα ελληνικά και αγγλικά</li><li>Ομαδικό πνεύμα, ικανότητες διαχείρισης χρόνου και προσοχή στη λεπτομέρεια</li></ul>Τι Προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Συνεχής εκπαίδευση και επαγγελματική ανάπτυξη</li><li>Αποκλειστικά προνόμια διαμονής στο δίκτυο της Zeus International&nbsp;</li><li>Συνεργατικό και δυναμικό εργασιακό περιβάλλον με διεθνή προσανατολισμό</li><li>Ευκαιρία συμμετοχής σε έναν κορυφαίο όμιλο φιλοξενίας</li></ul>

Social Media Specialist

Autohellas Hertz is seeking a finance based and commercially oriented Leasing Pricing Analyst to join FP&amp;A Team.This key role will be responsible for assisting in the development and implementation of the company's pricing strategy in Greece, working with other departments to ensure profitable growth, and participating in strategic projects to increase efficiencies in Policies and Processes and maximize profitability. Leasing Pricing Analyst will join the FP&amp;A Team which reports to the Finance department and will be collaborating daily with Leasing Department.ResponsibilitiesReporting<ul><li>Leasing Performance Analysis</li><li>Monitoring the profitability of portfolio (PnL per account)</li><li>Competition monitoring (Pricing &amp; Financial Analysis)</li><li>Monitoring KPIs of Management &amp; Sales Team</li><li>Feasibility studies for contract extensions</li><li>Presentations to Management &amp; Sales Team</li><li>Ad-hoc Reports and Tasks</li></ul>Commercial<ul><li>Big data analysis</li><li>Base cost setting</li><li>Develop forecast and pricing models</li><li>Risk management</li><li>Credit risk assessments</li><li>Procedures and policies implementation</li><li>Competition analysis</li><li>Monitoring Industry trends</li><li>Develop pricing strategy</li></ul>Requirements:<ul><li>Undergraduate degree in economics, statistics and business administration; MBA is a plus</li><li>3-5 years of experience with proven track record</li><li>Fluent English in written and oral communication: additional language is a plus</li><li>Strong Microsoft office skills, especially Excel. Power BI and/or SQL is considered a plus.</li><li>Experience in Auto industry is considered a plus</li><li>Strong communication skills to interact with other markets &amp; departments</li><li>Ability to work under tight deadlines</li><li>Business savvy/ Commercial thinking</li><li>Organizing and planning skills</li><li>Dynamic personality and in the same time team player</li></ul>What You’ll Get💰 Competitive salary &amp; benefits package 🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters! 🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously! 🛍️ Access to our exclusive corporate portal with special discounts just for our Group people 🛡️ Private health insurance for peace of mind 📈 Pension plan (depending on role/level) – planning ahead made easier🏓Corporate ping-pong and football tournaments 🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Pricing Analyst - Leasing

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

The Sales Representative - Renovation is responsible for driving growth in the modernization and renovation business, ensuring elevators receive a second service life that benefits both the customer and Otis. This role focuses on identifying upgrade opportunities, delivering tailored modernization solutions, and enhancing safety, reliability, and performance. By partnering closely with customers and internal teams, the Sales Representative ensures sustainable business development and strengthens long-term relationships.Key Responsibilities<ul><li>Engage customers proactively to create awareness and highlight the benefits of elevator renovation.</li><li>Present tailored Otis solutions, identifying customer-specific needs and delivering value-driven proposals.</li><li>Prepare accurate configurations, pricing, and quotations for the full and partial range of Otis renovation products.</li><li>Independently negotiate and close deals, ensuring compliance with company policies.</li><li>Manage the entire sales pipeline, from lead generation (upper funnel) to deal closure (lower funnel).</li><li>Plan and forecast orders on an annual, quarterly, and monthly basis to meet business targets.</li><li>Provide reliable loss reporting and maintain transparency in sales performance.</li><li>Collaborate closely with sales support and delivery teams to ensure seamless execution and customer satisfaction.</li><li>Work in cross-functional teams for complex bids and RFQs, ensuring competitive and compliant proposals.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all decisions and daily activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Previous experience in B2B sales, preferably in technical or industrial environments.</li><li>Strong commercial acumen with a proven ability to identify and capitalize on business opportunities.</li><li>Customer-centric approach, ensuring tailored solutions and exceptional service.</li><li>​Advanced negotiation and closing skills, ensuring successful deal execution.</li><li>Results-driven mindset, focused on achieving and exceeding sales targets.</li><li>High interest and understanding of technical products, ideally within capital goods or industrial sectors.</li><li>Ability to manage long-cycle sales processes, including complex renovation projects and high-value deals.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning capabilities.</li><li>Analytical skills to interpret data, forecast sales, and manage pipeline effectively.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

Sales Representative Renovation

The Sales Representative - Renovation is responsible for driving growth in the modernization and renovation business, ensuring elevators receive a second service life that benefits both the customer and Otis. This role focuses on identifying upgrade opportunities, delivering tailored modernization solutions, and enhancing safety, reliability, and performance. By partnering closely with customers and internal teams, the Sales Representative ensures sustainable business development and strengthens long-term relationships.Key Responsibilities<ul><li>Engage customers proactively to create awareness and highlight the benefits of elevator renovation.</li><li>Present tailored Otis solutions, identifying customer-specific needs and delivering value-driven proposals.</li><li>Prepare accurate configurations, pricing, and quotations for the full and partial range of Otis renovation products.</li><li>Independently negotiate and close deals, ensuring compliance with company policies.</li><li>Manage the entire sales pipeline, from lead generation (upper funnel) to deal closure (lower funnel).</li><li>Plan and forecast orders on an annual, quarterly, and monthly basis to meet business targets.</li><li>Provide reliable loss reporting and maintain transparency in sales performance.</li><li>Collaborate closely with sales support and delivery teams to ensure seamless execution and customer satisfaction.</li><li>Work in cross-functional teams for complex bids and RFQs, ensuring competitive and compliant proposals.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all decisions and daily activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Previous experience in B2B sales, preferably in technical or industrial environments.</li><li>Strong commercial acumen with a proven ability to identify and capitalize on business opportunities.</li><li>Customer-centric approach, ensuring tailored solutions and exceptional service.</li><li>​Advanced negotiation and closing skills, ensuring successful deal execution.</li><li>Results-driven mindset, focused on achieving and exceeding sales targets.</li><li>High interest and understanding of technical products, ideally within capital goods or industrial sectors.</li><li>Ability to manage long-cycle sales processes, including complex renovation projects and high-value deals.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning capabilities.</li><li>Analytical skills to interpret data, forecast sales, and manage pipeline effectively.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

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