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We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

We are seeking a Junior Platform Engineer – Store Operations to support the stability, performance and ongoing improvement of the technology platforms powering our retail stores.In this role, you will act as a technical expert for store-level systems, integrations and data flows, collaborating with product, delivery and operations teams to ensure seamless store operations.Office location: Northeastern suburb of Athens.On-site presence: 3 days per week.Responsibilities<ul><li>Monitor, maintain and optimize store-level platforms to ensure high availability and performance</li><li>Provide Tier 2 technical support for store operations teams, troubleshooting issues related to data flows, system performance and integrations</li><li>Collaborate with vendors and internal teams to resolve platform incidents and minimize disruption to store operations</li><li>Understand relational databases, including writing and optimizing queries, performing data validation and supporting ETL processes</li><li>Develop understanding of integration patterns such as API-based, event-driven, flat-file, message queues and real-time vs batch to support system connections</li><li>Work with engineering teams to implement and validate integrations between store systems and enterprise platforms</li><li>Ensure stability of the system and provide guidance in new implementations</li><li>Contribute to continuous improvement of deployment pipelines and operational processes</li><li>Implement and enhance monitoring, alerting and observability tools to proactively identify performance issues</li><li>Participate in on-call rotation for critical store systems</li><li>Contribute to root-cause analysis and the development of long-term stability improvements</li><li>Act as a bridge between delivery, product and business, ensuring technical issues are clearly communicated</li><li>Document system flows, operational procedures, troubleshooting guides and knowledge bases</li><li>Provide training and technical guidance to cross-functional teams when needed</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent practical experience</li><li>Knowledge of SQL, including query writing, joins, performance tuning, data validation and troubleshooting</li><li>Understanding of system integration methods such as REST/SOAP APIs, message queues, flat-file transfer, ETL pipelines and event-driven architectures</li><li>Experience supporting distributed systems or platforms at scale (0-2 years)</li><li>Skills in analytical and diagnostic troubleshooting in complex, multi-system environments</li><li>Proficiency in verbal and written English communication, with the ability to explain technical issues to non-technical audiences</li></ul>Nice to have<ul><li>Experience supporting technologies in retail, grocery or high-volume operational environments</li><li>Familiarity with cloud environments such as AWS, Azure or GCP</li><li>Knowledge of monitoring tools</li><li>Understanding of POS systems, inventory platforms or store workforce/operations tools</li><li>Exposure to DevOps practices and CI/CD processes</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Platform Engineer – Store Operations

We are seeking a Junior Platform Engineer to join our eCommerce &amp; Digital Operations team.In this role, you will help ensure the reliability, performance and seamless operation of our digital platforms, supporting critical systems that power customer experiences and business operations.Responsibilities<ul><li>Maintain and monitor eCommerce, loyalty and digital operational platforms to ensure high performance, uptime and reliability</li><li>Provide Tier 2 support for customer-facing systems, addressing issues related to catalog, pricing, promotions, personalization, loyalty points, identity, checkout and digital content</li><li>Collaborate with DevOps, Product Owners and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of microservice-based architectures, including API gateways, service meshes and containerized deployments</li><li>Use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing and validation of new microservices, integrations and platform enhancements</li><li>Monitor and support streaming pipelines such as Kafka for real-time events including cart updates, orders, promotions, personalization and loyalty transactions</li><li>Demonstrate understanding of relational database operations such as Postgres, MySQL and SQL Server, including query optimization, data validation and issue diagnosis</li><li>Assist with schema changes, replication monitoring and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services and downstream systems</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems and enterprise applications</li><li>Troubleshoot API failures, latency issues and payload-level anomalies in REST, SOAP, GraphQL, event-driven and batch integrations</li><li>Ensure integrations follow best practices for security, scalability and fault tolerance</li><li>Enhance monitoring, logging and alerting across digital and loyalty systems using APM and observability tools</li><li>Document platform behavior, system flows, operational playbooks and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent practical experience</li><li>Up to 1 year of working experience in platform operations, support or related technical roles</li><li>Knowledge of relational databases and proficiency with SQL</li><li>Familiarity with API technologies such as REST, GraphQL and SOAP, and integration patterns including synchronous, asynchronous, event-driven and batch</li><li>Analytical and diagnostic skills with capability to resolve complex system issues</li><li>Communication skills to collaborate with technical and non-technical people</li><li>Understanding of scripting languages such as HTML or Java considered an asset</li></ul>Nice to have<ul><li>Understanding of microservices architecture and distributed systems</li><li>Hands-on experience with observability and monitoring tools such as Datadog, New Relic, Splunk, Grafana or ELK</li><li>Experience with streaming platforms such as Kafka</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Platform Engineer

The Platform Engineer – Digital, eCommerce Operations plays a critical role in ensuring the stability, scalability, and performance of customer-facing digital &amp; loyalty platforms that power our omnichannel experience.This includes our eCommerce sites and apps, loyalty ecosystem, digital promotions, identity and customer accounts services, and the supporting operational platforms behind them. The ideal candidate brings strong technical depth in modern distributed architectures—such as microservices, event streaming technologies, and relational databases—along with the communication skills necessary to collaborate effectively across engineering, product, and customer operations teams. This role ensures our digital and loyalty experiences remain reliable, fast, and consistent across channels, enabling seamless end-to-end shopping journeys.Key Competencies:<ul><li>Customer-First Mindset: Dedicated to delivering frictionless digital experiences</li><li>Systems Thinking: Able to visualize and troubleshoot complex multi-service interactions</li><li>Communication &amp; Collaboration: Partners effectively across engineering, product, operations, and marketing</li><li>Proactive Ownership: Anticipates issues, improves processes, and drives reliability</li><li>Adaptability: Thrives in a fast-paced omnichannel environment with evolving priorities</li></ul>READ FULL DESCRIPTIONResponsibilities<ul><li>Maintain and monitor eCommerce, loyalty, and digital operational platforms to ensure high performance, uptime, and reliability</li><li>Provide Tier 2nd support for customer-facing systems, addressing issues related to catalog, pricing and promotions, personalization, loyalty points, identity, checkout, and digital content</li><li>Collaborate with DevOps, Product Owners, and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of complex microservice-based architectures, including API gateways, service meshes, and containerized deployments</li><li>Understand service dependencies and use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing, and validation of new microservices, integrations, and platform enhancements</li><li>Monitor and support streaming pipelines (e.g., Kafka) used for real-time events such as cart updates, orders, promotions, personalization, and loyalty transactions</li><li>Have good understanding of relational database operations (e.g., Postgres, MySQL, SQL Server), including query optimization, data validation, and issue diagnosis</li><li>Assist with schema changes, replication monitoring, and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services, and downstream systems</li><li>Knowledge of scripting language (e.g., HTML, Java) would be considered an asset</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems, and enterprise applications</li><li>Troubleshoot API failures, latency issues, and payload-level anomalies in REST, SOAP, GraphQL, event-driven, and batch integrations</li><li>Ensure integrations follow best practices for security, scalability, and fault tolerance</li><li>Enhance monitoring, logging, and alerting across digital and loyalty systems using APM and observability tools</li><li>Participate in on-call rotation for critical digital platforms</li><li>Contribute to root cause analysis and long-term reliability improvements</li><li>Serve as a key technical liaison between engineering, business digital operations, loyalty, marketing, and customer support teams</li><li>Communicate technical issues in a clear and actionable manner, helping stakeholders understand operational impacts and timelines</li><li>Document platform behavior, system flows, operational playbooks, and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience</li><li>Strong technical knowledge of relational databases and proficiency with SQL</li><li>Solid understanding of microservices architecture and distributed systems</li><li>Experience with streaming platforms (Kafka)</li><li>Familiarity with API technologies (REST, GraphQL, SOAP) and integration patterns (synchronous, asynchronous, event-driven, batch)</li><li>Hands-on experience with observability &amp; monitoring (Datadog, New Relic, Splunk, Grafana, ELK, etc.)</li><li>Strong analytical and diagnostic skills with the ability to resolve complex system issues</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams</li><li>Fluent speaking in English</li></ul>Nice to have<ul><li>Experience in eCommerce, retail, digital loyalty programs, or high-scale customer-facing platforms</li><li>Knowledge of cloud technologies (AWS, Azure) and container orchestration (Kubernetes)</li><li>Understanding of modern CI/CD pipelines and DevOps practices</li><li>Experience with digital identity systems (OAuth, SSO, identity providers, token-based authentication)</li><li>Familiarity with edge platforms (CDN, WAF, caching strategies)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Platform Engineer – eCommerce & Digital Operations

Epsilon Net,&nbsp;the Largest Group of Business Software in Greece&nbsp;with a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;– Join a team where you can develop, learn, and evolve. Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence. Top Clients &amp; Technology&nbsp;– Work with the best professionals in the development sector and cutting-edge tools. 🟪Your Role As a Database Administrator, you will be responsible for managing and optimizing database infrastructures, tuning databases and queries, enforcing security and access controls, and ensuring high availability and reliability across all database environments.🟩&nbsp;Your Mission<ul><li>Install, configure and maintain database systems (SQL Server).</li><li>Install, upgrade and maintain the performance of database applications.</li><li>Manage user access, security policies, and permissions.</li><li>Troubleshoot database issues and provide timely solutions.</li><li>Collaborate with development and infrastructure teams to support ongoing projects.</li><li>Create and maintain documentation for database processes and procedures.</li></ul>🟨&nbsp;What You Offer<ul><li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li><li>Proven experience as a DBA or in a similar role.</li><li>Strong knowledge of SQL and database management systems (e.g., MySQL, PostgreSQL, SQL Server, Oracle).</li><li>Advanced knowledge of database security, backup and recovery, and performance monitoring standards.</li><li>Strong organizational skills and attention to detail.</li><li>Exceptional problem-solving and analytical skills.</li></ul>🟫&nbsp;What We Offer 💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Database Administrator

As part of Grant Thornton’s IT department, the System Administrator&nbsp;will be instrumental in ensuring the stability, availability, and performance of the firm’s applications and technology environments. The role involves monitoring and maintaining business-critical systems, managing on-premise and cloud infrastructures, and proactively resolving technical issues to safeguard efficiency and reliability. The successful candidate will also contribute to automation initiatives, optimize databases, and support infrastructure monitoring while actively engaging in company-wide projects.The key responsibilities of this role will include:<ul><li>Evaluating expanding or enhanced computer operations; makes recommendations for improvement and upgrading hardware and software to manage workload and system requirements.</li><li>Monitor system performance and ensure uptime and reliability.</li><li>Applying knowledge of computer software, hardware, and procedures to solve problems.</li><li>Collaborating with other employees to research and resolve problems.</li><li>Arranging service by software or hardware vendors to repair or replace defective products.</li><li>Developing and communicating department projects and goals.</li><li>Maintaining knowledge of technology innovations and trends.</li><li>Performing other related duties as assigned.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or a related field</li><li>Up to 4 years of hands-on experience in Systems Admin or a similar technical role</li><li>Advanced troubleshooting skills on Microsoft client environments (Windows, Microsoft Office)</li><li>Solid understanding of basic networking concepts (TCP/IP, DNS)</li><li>Working knowledge of cloud architectures and services, with emphasis on Microsoft Azure</li><li>Hands-on experience with Linux and Windows system administration</li><li>Familiarity with monitoring and logging tools (e.g. Prometheus, Grafana, ELK stack, Datadog) and virtualization technologies.</li><li>Proven experience with GenAI tools and with the installation and configuration of Microsoft Copilot and AI agents</li><li>Good understanding of database administration principles (SQL / NoSQL)</li><li>Basic knowledge of cybersecurity principles, supporting the implementation of security measures and best practices</li></ul>Strong Asset:<ul><li>ITIL® Foundation certification or higher/ Microsoft Certified: Azure Administrator will be considered a strong plus</li><li>Strong analytical, problem-solving, and decision-making capabilities</li><li>Ability to manage sensitive information with discretion and professionalism</li><li>Strong work ethic, team spirit, and a high level of accountability</li><li>Strong communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders</li><li>Excellent interpersonal skills and the ability to interact confidently with all levels of management</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

System Administrator

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

As a Database Administrator at INTRALOT, you’ll play an active role in maintaining and optimizing our database environments, ensuring high availability, performance, and security. You’ll contribute to database design, automation, and optimization initiatives, while collaborating with cross-functional teams to support enterprise-level solutions across On-Premises, Cloud, and Hybrid infrastructures.Your Responsibilities:<ul><li>Database Management: Contribute to the installation, configuration, and maintenance of database systems (e.g., MySQL, Oracle, PostgreSQL, MongoDB, MS SQL Server) across different environments.</li><li>Performance Optimization: Monitor and fine-tune database performance, perform query tuning, and ensure reliability and scalability.</li><li>Security &amp; Compliance: Maintain strong backup, recovery, and access control procedures, ensuring compliance with standards such as GDPR and the WLA Responsible Gaming Framework.</li><li>Automation &amp; Scripting: Support and enhance automation processes using tools like Bash, Python, and Ansible, applying Infrastructure as Code (IaC) principles where relevant.</li><li>Collaboration &amp; Support: Work closely with Software Development, Infrastructure, and QA teams to deliver stable and efficient database solutions.</li><li>Continuous Improvement: Stay up to date with emerging technologies and recommend best practices to improve performance, reliability, and efficiency.</li></ul>Job requirementsYour Qualifications:<ul><li>Experience: At least 2 years of hands-on experience in database administration, supporting and optimizing production or enterprise-level systems.</li><li>Technical Expertise: Solid knowledge of at least one major RDBMS (MySQL or Oracle) and familiarity with others such as PostgreSQL, MongoDB, and MS SQL Server.</li><li>Automation Mindset: Experience with scripting and automation tools (Bash, Python, Ansible) and understanding of IaC concepts.</li><li>Analytical Thinking: Strong problem-solving skills and the ability to identify and resolve performance or configuration issues.</li><li>Communication &amp; Teamwork: Clear communication skills and a collaborative attitude when working with diverse technical teams.</li><li>Growth Orientation: Motivation to keep learning, adapt to new technologies, and contribute to improving internal systems and processes.</li></ul>&nbsp;&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2025, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 Competitive compensation package with additional benefits.💻 Opportunity for growth in a hybrid working model.🏥 Private Insurance coverage for you and your family.🏢 Modern facilities, inclusive amenities, and transportation options.📚 Comprehensive training program for continuous learning and development.🚀 Exceptional opportunities to grow in a multinational environment.🌎 Prospects for professional advancement both locally and globally.

• Υπεύθυνος υποδομών της εταιρείας• Αντιμετώπιση και επίλυση προβλημάτων λειτουργικού συστήματος, εντοπισμός βλαβών υλικού• Ρύθμιση υπολογιστών και κινητών συσκευών• Εγκατάσταση και διαμόρφωση λογισμικού και συστημάτων υπολογιστών• Δημιουργία λογαριασμών νέων χρηστών και επίλυση προβλημάτων πρόσβασης ή σύνδεσης• Καθημερινή παρακολούθηση και συντήρηση διακομιστών• Backup system (tape library, storages, disaster recovery)• Network administrator (routing, firewalling)• VOIP-Τηλεφωνικό κέντρο, συντονισμός παρόχου κινητής τηλεφωνίας• Συντονισμός των διαδικασιών αγορών και υπεύθυνος για τη διαχείριση περιουσιακών στοιχείων• Υποστήριξη λογισμικού και υλικού τοπικών χρηστών• Εγκατάσταση νέου λογισμικού, αναβαθμίσεις συστημάτων, αξιολόγηση και εγκατάσταση ενημερώσεων σε διακομιστές και συστήματα&nbsp;• Σύνταξη τεχνικών προδιαγραφών, εκτιμήσεων και εξοπλισμού πληροφορικής• Ρύθμιση σταθμών εργασίας και απαραίτητων περιφερειακών συσκευών• Παροχή υποστήριξης στους χρήστες της εταιρείας μας• Συμμετοχή σε έργα που σχετίζονται με την πληροφορική Απαραίτητα προσόντα• Πτυχίο πανεπιστημίου στην Τεχνολογία της Πληροφορίας, στην Επιστήμη των Υπολογιστών, ή σε σχετικό τομέα• Περίπου 2 χρόνια σχετικής εμπειρίας στην Τεχνική Υποστήριξη σε περιβάλλοντα Windows/Linux/Mac OS• Εμπειρία σε περιβάλλοντα δικτύωσης που περιλαμβάνουν Cisco, Watchguard, κλπ• Καλή γνώση&nbsp;windows domain services (Active Directory, DFS, ADFS, DNS, Wins)&nbsp;• Καλή κατανόηση των λύσεων CTI και&nbsp;VoIP τηλεφωνικών κέντρων• Εμπειρία διαχείρισης Office 365 και Google Workspace• Καλή γνώση των σύγχρονων λύσεων δημιουργίας αντιγράφων ασφαλείας• Καλή γνώση του λειτουργικού συστήματος Windows Server• Άριστη ικανότητα διάγνωσης και επίλυσης προβλημάτων• Ισχυρές δεξιότητες επικοινωνίας, οργάνωσης και διαχείρισης χρόνου• Πιστοποίηση Microsoft (MCSE) ή ισοδύναμη θα θεωρείται πλεονέκτημα Παροχές• Ανταγωνιστικό πακέτο αποδοχών βάσει εμπειρίας και δεξιοτήτων• Υπολογιστής, Κινητό τηλέφωνο• Συνεχής εκπαίδευση και προοπτικές εξέλιξης

IT Back office & System administrator

<h2>Περιγραφή Θέσης</h2>We are currently searching to hire a Systems &amp; Networks Engineer, for the IT Division of KonKat ATE (Maternity Cover, 1 year contract). The individual will monitor the systems and networks infrastructure, upgrade on premise infrastructure, expanding to Cloud services, as well as maintain the computer networks.<h2>Κύριες Αρμοδιότητες Ρόλου</h2><ul><li>Maintains and upgrades data center infrastructure to ensure reliability and performance.</li><li>Designs, implements and supports the organization’s network systems (LAN, WAN, Data Center).</li><li>Handles hardware, software and configuration issues of the network equipment.</li><li>Designing and implementing network and systems security mechanisms, harmonized with organization’s policy.</li><li>Proceeds with troubleshooting technical issues and provides technical assistance with hardware and network issues.</li><li>Participates in IT projects, ensuring the efficient connection between the implemented information systems.</li></ul><h2>Κύρια Προσόντα</h2><ul><li>Bachelor’s degree in Computer Science or other relevant discipline</li><li>Minimum 2 years previous experience as a Systems and Networks Engineer or related position</li><li>Experienced in Cisco network technologies management and configuration</li><li>Knowledge in network security solutions (Firewalls, IDS / IPS, WAF)</li><li>Familiar with virtualization platforms (e.g. VMware) and operating systems (Windows, Linux)</li><li>Certification on CCNA/CCNP will be considered an asset</li><li>Fluency in English and Greek, both oral and written</li></ul><h2>Επιπλέον Χαρακτηριστικά</h2><ul><li>Communication &amp; interpersonal skills</li><li>Analytical &amp; critical thinking</li><li>Attention to detail &amp; problem-solving skills</li><li>Flexibility and adaptability</li><li>Teamwork spirit and collaboration</li></ul>

Systems and Network Engineer 1

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team!Product Development at Betsson GroupOur Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.&nbsp;A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li><li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li><li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>&nbsp;You’re good at<ul><li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li><li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li><li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li><li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li><li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li><li>Proven experience in building scalable and distributed database infrastructure.</li><li>Skill in version control to manage code changes effectively.</li><li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li><li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li><li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li><li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li><li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li><li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li><li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li></ul>&nbsp;Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;&nbsp;

Platform Database Engineer – Infra

Ever wonder who keeps the digital world connected? The Network Engineer designs, builds, and maintains our IT and Datacenter infrastructure—making sure everything runs fast, smooth, and secure.&nbsp;Your day to day will include:<ul><li>Assessing business and system requirements and proposing resilient and secure networking solutions</li><li>Installing, configuring, and maintaining network infrastructure (load balancers, routers, switches, firewalls, IP voice) in line with IT security policies</li><li>Monitoring and optimizing network performance, troubleshooting issues, and managing upgrades, backups, and disaster recovery operations</li><li>Setting up and managing user and service accounts, granting access rights, and ensuring data protection and compliance</li><li>Cooperating with internal teams and vendors to implement approved network changes</li><li>Keeping up with technology trends and proposing improvements to enhance network operations</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in IT, Networking &amp; Communication, or related field</li><li>3+ years of relevant experience in network engineering roles</li><li>Strong knowledge of network infrastructure, including design, configuration, troubleshooting, and maintenance of Cisco equipment and technologies</li><li>Hands-on experience with routing, switching, VPNs, wireless networks, QoS, network security, and Checkpoint firewalls</li><li>Familiarity with cloud networking (Azure a plus), Layer 7 protocols, and application load balancing for high availability</li><li>Solid understanding of IT security practices (firewalls, IDS/IPS, WAF, DDoS, malware protection) and HTTPS publishing via CDN</li><li>Scripting and Unix system administration skills, with ability to document and diagram network systems</li><li>Strong analytical thinking, problem-solving, and communication skills in both Greek and English</li><li>Self-starter with the ability to work independently and collaboratively across teams and stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Network Engineer (3614)

As a Senior Cloud Engineer in our Enterprise IT team, you will take a key role in managing cloud and enterprise IT solutions!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure.</li><li>Support Microsoft 365 (M365) services as part of enterprise IT operations.</li><li>Collaborate with IT Infrastructure teams to integrate cloud services into enterprise applications.</li><li>Monitor and optimize cloud and IT infrastructure performance.</li><li>Administer and optimize Jira for project and task management across IT teams.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>5+ years of IT-related experience, with strong hands-on experience in cloud and enterprise IT.</li><li>Azure certifications (e.g., AZ-104, AZ-305) and hands-on experience with Azure services.</li><li>Familiarity with Microsoft 365 (M365) services and strong knowledge of IT infrastructure: computers, storage, and security services.</li><li>Experience with automation tools (Terraform, Ansible).</li><li>Proven experience as a Jira Administrator or advanced user.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cloud Engineer

We are looking for a MLOps/DevOps Engineer to support the development, deployment, and scaling of modern cloud-native and AI-driven systems. This role sits at the intersection of Software Engineering, Cloud Infrastructure, and AI/ML operations. You will work closely with Engineering, AI, and Data teams to ensure that applications and ML models are reliable, scalable, and production-ready.This is a hands-on role with strong growth potential toward Senior DevOps, MLOps Specialist, or Platform Engineer positions. The key responsibilities of this role will include:• Support CI/CD pipelines for application and service deployments (Azure DevOps) • Assist in managing cloud infrastructure (primarily Azure) • Work with containerized environments (Docker, Kubernetes) • Support deployment and lifecycle management of ML/AI models• Support deployment of React/Spring boot applications • Work with LLM-based systems (APIs, RAG pipelines, integrations) • Improve system reliability through monitoring and alerting tools • Contribute to logging, observability, and incident response processes • Collaborate with Software Engineers, Data Scientists, and AI Engineers • Support integration of backend systems with AI components • Communicate technical issues and solutions clearly to stakeholders • Identify inefficiencies and proactively propose automation solutionsTo be successful at this role you need the following (hard and soft skills):• BSc. in Computer Science, Engineering, or a related discipline• Up to 3 years of experience in DevOps, Cloud Engineering, or similar roles • Basic understanding of CI/CD pipelines and DevOps practices• Familiarity with deployments, APIs, or pipelines • Hands-on experience with Docker and exposure to Kubernetes • Familiarity with Cloud platforms (Azure preferred) • Understanding of Linux environments and scripting (Bash/Python)<ul><li>Strong problem-solving mindset</li><li>Willingness to learn and grow in a fast-evolving environment</li><li>Ability to collaborate effectively across technical teams</li><li>Clear communication skills for both technical and non-technical audiences</li><li>Proactive attitude with strong ownership mentality</li></ul>Strong Assets:<ul><li>Understanding of LLM concepts (APIs, prompt-based systems, RAG)</li><li>Exposure to ML workflows or AI systems</li><li>Exposure to monitoring tools (e.g., Prometheus, Grafana, Azure Monitor)</li><li>Basic knowledge of Infrastructure as Code (IaC)</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

MLOps/DevOps Engineer

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! DescriptionWe are seeking a highly skilled Security Engineer who thrives in a fast-paced technical environment, to join our client’s team. The ideal candidate should possess a strong technical foundation, be an excellent team player, and adhere to established processes while maintaining the flexibility to think creatively and innovate.Key Responsibilities<ul><li>Design, configure, implement, and support security solutions for both service provider and enterprise environments, serving clients in Greece and internationally.</li><li>Collaborate in multi-disciplinary teams to design and implement security solutions and services.</li><li>Assist and educate the Product Owner in refining, managing, and prioritizing product backlog items.</li><li>Troubleshoot complex issues affecting critical infrastructure and production networks.</li><li>Conduct periodic security audits and assessments of firewall infrastructure to ensure optimal security posture.</li><li>Maintain in-depth knowledge of firewall technologies, network protocols, and security architecture.</li></ul>Requirements<ul><li>Bachelor’s degree in computer science, Information Technology, or a related field preferred.</li><li>At least 3 years of experience in a Security Engineering or operation role.</li><li>Hands-on experience administering and troubleshooting Check Point firewalls.</li><li>Experience in routing and switching, including configuration, and troubleshooting of Layer 2 and Layer 3 network devices in medium-to-large enterprise environments.</li><li>Excellent communication and collaboration skills in English.</li><li>Strong analytical and problem-solving skills, with the ability to take ownership of tasks.</li><li>Ability to work effectively in a dynamic, fast-paced environment.</li></ul>Additional Preferred Qualifications<ul><li>Experience with Fortinet firewalls and/or CyberArk Pam is an added advantage.</li><li>Familiarity working with SIEM solution(Qradar).</li><li>Prior experience working closely with IT teams, including system administrators and network engineers, to ensure a cohesive security strategy.</li></ul>

Network Security Engineer

Energean is seeking to employ a highly skilled Senior Network &amp; Systems Administrator to join our Group IT team in Athens. This is a critical role responsible for ensuring the operational stability, security, and performance of our enterprise IT infrastructure across multiple company locations.&nbsp;The role, reporting to the Group Head of Cybersecurity, will act as the senior technical escalation point, maintaining high availability across systems, networks, virtualization platforms, and core services while driving operational excellence and resilience.&nbsp;&nbsp;Key Accountabilities&nbsp;<ul><li>Ensure continuous availability of core infrastructure services (compute, storage, network, identity, connectivity)</li><li>Act as the highest technical escalation point for complex infrastructure incidents</li><li>Provide advanced troubleshooting across hybrid, virtualized, and cloud-integrated environments</li><li>Manage and maintain identity services, DNS/DHCP, virtual environments, backup and recovery systems</li><li>Support WAN/LAN connectivity and secure remote access solutions</li><li>Execute patching, upgrades, and lifecycle management of infrastructure components</li><li>Ensure infrastructure meets defined RPO/RTO and availability targets</li><li>Support disaster recovery testing and failover readiness</li><li>Implement and maintain infrastructure security controls and hardening standards</li><li>Drive operational improvements, automation, and standardization initiatives</li><li>Maintain accurate technical documentation and operational procedures</li><li>Collaborate with service desk, cybersecurity, application teams, and external vendors</li><li>Support audits, compliance reviews, and risk assessments</li><li>Provide technical guidance to junior team members</li></ul>&nbsp;Qualifications and Experience&nbsp;<ul><li>Bachelor’s degree in IT, Computer Science, Engineering, or related field (or equivalent experience)</li><li>Minimum 5 years’ experience in enterprise infrastructure, systems engineering, or network administration</li><li>Experience supporting multi-site or geographically distributed environments</li><li>Strong hands-on expertise in:<ul><li>Enterprise networking (LAN/WAN, VPN, routing, switching)</li><li>Microsoft ecosystem (Windows Server, Active Directory, Microsoft 365)</li><li>Virtualization platforms (VMware, Hyper-V)</li><li>Cloud-integrated environments (Azure preferred)</li></ul></li><li>Proven experience in high-availability production environments</li><li>Strong troubleshooting and incident resolution capability</li><li>Proficiency in English is essential. Willingness to travel globally.</li></ul>&nbsp;Skills&nbsp;<ul><li>Analytical thinker with strong problem-solving skills</li><li>Service-oriented with strong ownership and accountability</li><li>Excellent communication skills in English (written &amp; verbal)</li><li>Able to perform under pressure during major incidents</li><li>Collaborative, proactive, and adaptable</li></ul>&nbsp;Rewards:We offer an excellent benefits package including Medical, Pension, Life Insurance, continuous development, career development opportunities.

Senior Network and Systems Administrator

<h2>Technical Project Managers</h2>Limassol / AthensProduct/Project Management – Technical Project Management /Full-time /HybridApply for this jobTechnical Project Managers The Role:We are looking for high-calibre and experienced IT professionals to join our Technical Project Management team.&nbsp; As a Technical Project Manager, you will be a critical part of the Technical Project Management team. The role involves close coordination with multiple tech teams, business, and key stakeholders, to deliver the change. &nbsp;Ideally you will have experience of successfully delivering technical and/or IT infrastructure projects within agreed time and scope. You will be a self starter and respond well in high pressure environments whilst remaining focussed on project delivery. This is an exciting time for new joiners, with many opportunities to make their mark on the business and accelerate their personal and professional growth.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Deliver multiple technical and/or IT infrastructure projects of varying complexity and size</li><li>Manage all technical stakeholders and maintain strong professional relationships</li><li>Understand the technology landscape</li><li>Work with Technology, Business and Operations stakeholders to define project scope, roadmap and milestones aligned to delivery strategy</li><li>Actively manage technical risks and technical opportunities</li><li>Organise, run, and facilitate ceremonies with technical teams</li><li>Conceptualise key technical principles, aims and objectives to map the impact on current systems, processes, applications, and tools</li><li>Organise technical meetings, peer reviews with the project team and other technical stakeholders and experts to perform the solution technical validation</li><li>Ensure that technical project reporting is up to date and well communicated to stakeholders</li><li>Produce well defined technical delivery plans that outline key project activities, their sequence and delivery timelines</li><li>Ensure collaboration across operations and technology groups to agree on optimum technical solutions aligned to the technical strategy</li><li>Apply knowledge of project delivery methodologies to engineer bespoke approaches for the teams you work with</li><li>Engage with engineering teams to plan the release scope in the context of the release plan</li><li>Collaborate with other Project Managers to ensure the outstanding implementation of Project Management (PM) processes and the delivery of Technical and/or IT infrastructure Projects in time and scope</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in computer science, engineering, or in a related field</li><li>Minimum 1 year experience in a similar position</li><li>Working knowledge with Agile / Scrum / Waterfall methodologies and Project Management Tools/Reporting Practices (Jira, MS Project)</li><li>Wider focus on identifying process deficiencies, suggesting and bringing about improvements based on own knowledge and experience</li><li>Strong written and verbal communication skills to coordinate with team members, stakeholders, and management and ability to clearly explain technical issues</li><li>Strong organisational, critical thinking, and analytical/problem-solving skills</li><li>Result driven, with ability to prioritise work effectively and overcome any issues that may</li><li>occur during project life cycle</li><li>Team player with excellent interpersonal skills, ability to obtain stakeholders’ buy-in and cooperation across</li><li>Strong leadership skills, self-motivated&nbsp;</li></ul><h2>The following will be considered an advantage:</h2><ul><li></li></ul><ul><li>PMP/Prince II or/and Agile/Scrum certifications</li><li>Experience and knowledge of engineering, programming, or technical professional experience</li><li>Experience and knowledge of different infrastructure tools, platforms and technical process models and documentation</li><li>Understanding of cloud infrastructure concepts, devops and system engineer practices</li><li>Knowledge of databases concepts</li><li>Experience in financial industry</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality! Apply for this job

Technical Project Managers

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

As part of the Security by Design &amp; Architecture team of the Group’s Information Security Division, you will play a key role in strengthening the Group’s security posture by embedding Security by Design principles across technology and business initiatives.Your role involves active engagement in project design and delivery phases, ensuring that security requirements are effectively integrated into systems, applications, and infrastructure. You will also contribute to the continuous improvement of security controls across the environment, in a role that offers broad exposure to diverse technology and business initiatives.Your responsibilities include:<ul><li>Participating in project design and delivery phases, ensuring that security requirements are identified, documented, and effectively integrated into technical and functional specifications</li><li>Contributing to the secure design of systems, applications, and infrastructure across initiatives</li><li>Collaborating with IT and business teams to embed security controls into solutions, providing practical guidance and constructive challenge, and supporting architecture and design reviews by translating security standards into actionable and implementable requirements</li><li>Promoting secure development and engineering practices through involvement in application security assessments and platform changes, ensuring that security considerations are addressed early and consistently throughout the project lifecycle</li><li>Contributing to the design, implementation, and improvement of network and endpoint security controls, including segmentation, secure remote access, intrusion detection/prevention, WAF configurations, and endpoint protection</li><li>Participating in the definition and refinement of information protection and access control measures, including DLP and privileged access management, supporting the enforcement of least privilege and secure access practices</li><li>Contributing to secure configuration standards, asset lifecycle security, and endpoint hardening practices, while supporting alignment with security policies, standards, and best practices across the organization</li></ul>&nbsp;Qualifications:<ul><li>Bachelor’s Degree in Computer Science, Telecommunications, Engineering, or a related field</li><li>3–5 years of experience in cybersecurity, security engineering, or related technical roles, with exposure to project environments and system design or implementation activities</li><li>Solid understanding of Security by Design principles and secure system design practices</li><li>Experience working with cross-functional teams across technology and business functions</li><li>Familiarity with security technologies such as firewalls, IDS/IPS, DLP, PAM, endpoint protection, or cloud security controls</li><li>Ability to translate security requirements into practical and implementable solutions</li><li>Strong analytical thinking, problem-solving, and communication skills</li><li>Good command of the English language</li></ul>&nbsp;Qualifications considered an asset:<ul><li>MSc in Information Security/ Cyber Security</li><li>Relevant certifications such as Security+, CySA+, AZ-500, CEH, or equivalent</li></ul> We offer:<ul><li>Career and development prospects in one of the most successful commercial groups in the Balkans</li><li>Extensive continuous training</li><li>Competitive remuneration &amp; benefits package</li></ul>

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