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We are looking for an Acquisition Campaign Manager to join our Greek Marketing team to deliver against our growth objectives. The primary purpose of the Acquisition Campaign Manager is to drive customer acquisition by leading and executing operational strategies to activate audiences across direct marketing channels. This involves meticulous planning, effective audience segmentation, and strategic content development to convert database leads into depositing customers. The role also requires documenting and optimizing omni channel marketing processes, analyzing campaign performance, and continuously improving operational efficiency.Job requirements<ul><li>Strategy Development: Develop and implement overall performance marketing strategies, across Biddable media (PPC, paid social, display, etc.) and Affiliates, aligned with the company's goals in iCasino and Sports Betting.</li></ul><ul><li>Budget Management: Oversee and optimize the budget allocation across various media channels to maximize ROI and achieve performance targets.</li></ul><ul><li>Team Leadership: Provide strong leadership and guidance to the performance marketing team, setting clear objectives, conducting performance reviews, and ensuring professional development opportunities.</li></ul><ul><li>Campaign Planning and Execution: Plan and execute campaigns, ensuring they are well-structured, targeted, and monitored closely to achieve desired outcomes.</li></ul><ul><li>Performance Analysis: Analyze performance metrics and KPIs for different biddable media channels to identify areas of improvement, growth opportunities, and challenges.</li></ul><ul><li>A/B Testing and Optimization: Implement A/B testing strategies for ad creatives, landing pages, and targeting parameters to continuously optimize campaign performance.</li></ul><ul><li>Collaboration with Creative and Brand Teams: Work closely with the creative and brand teams to align messaging and visuals with performance marketing efforts, ensuring a joined up customer experience.</li></ul><ul><li>Data-driven Decision Making: Utilize data insights and market research to make informed decisions, drive marketing initiatives, and adjust strategies as needed.</li></ul><ul><li>Vendor and Agency Management: Manage relationships with external vendors and agencies, ensuring they deliver quality services and contribute to the overall performance goals.</li></ul><ul><li>Affiliate Program Strategy and Management: Develop, execute, and manage the affiliate marketing program, monitoring performance to drive revenue growth.</li></ul><ul><li>Sports Acquisition Focus: Develop and drive Sports-specific acquisition strategies, focusing on capturing prospects during peak sports periods.</li></ul><ul><li>Media Alignment with Sports Calendar: allocate media spend and launch campaigns in direct alignment with the global and local sports calendar (e.g., major European football leagues, major tournaments, Champions League)</li></ul><ul><li>Stay Updated on Industry Trends: Keep abreast of industry trends, new technologies, and best practices in performance marketing and biddable media, and apply relevant insights to enhance the marketing efforts.</li></ul>Skills &amp; Behaviours<ul><li>Performance Marketing Expertise: In-depth knowledge of performance marketing channels, such as PPC, paid social, display, and app marketing.&nbsp;</li><li>Bid Management Experience: Proficiency in bid optimization strategies and tools to maximize ROI.</li><li>Data Analysis Understanding: Familiarity with data analysis tools and platforms to interpret campaign metrics effectively.</li><li>Budgeting and Financial Management Experience: Ability to manage marketing budgets and allocate resources efficiently.</li><li>Leadership: Ability to lead and motivate a team, provide direction, and inspire them to achieve targets.</li><li>Communication: Excellent communication skills to effectively convey strategies, ideas, and results to team members and stakeholders.</li><li>Analytical Thinking: Strong analytical skills to interpret data, draw insights, and make data-driven decisions.</li><li>Problem Solving: Capacity to identify challenges and devise innovative solutions to improve campaign performance.</li><li>Time Management: Effective time management skills to prioritize tasks, meet deadlines, and handle multiple projects simultaneously.</li><li>&nbsp;Adaptability: Flexibility to adapt to changing market conditions, algorithms, and industry trends.</li></ul>&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Acquisition Manager

The FPGA team&nbsp;operates within a multi-disciplined group of Optical, Mechanical, Software, and Electrical Engineers. The candidate will closely collaborate with experts from all fields to develop advanced FPGA designs and be responsible for the automatic verification of the FPGA-SoC operation. This position is an excellent opportunity to participate in the development of advanced FPGA-SoC based embedded products and have an impact on the group and company growth.Responsibilities<ul><li>Participate in the definition of the FPGA SoC architecture.</li><li>Develop code and verify core IP blocks for embedded vision algorithms.</li><li>Design the verification strategies for IP blocks and complete FPGA-SoC systems.</li><li>Develop testbenches, simulation blocks, and hardware in the loop designs for the automatic verification, and regression test of FPGA-SoCs.</li><li>Perform synthesis, place-route, and timing closure on FPGAs.</li></ul>Qualifications<ul><li>Degree qualified in Computer Engineering, Electrical Engineering or equivalent.</li><li>Experience developing at least one of Xilinx/Altera/Microsemi programmable devices along with timing closure skills.</li><li>Experience with RTL coding (VHDL preferred) and simulation tools (Mentor graphics preferred)</li><li>Hands-on experience with designing FPGA SoC with microcontrollers and embedded processors.</li><li>Experience with verification methodologies and verification environments.</li><li>Experience with lab tools like oscilloscopes for HW debugging and testing.</li></ul>Preferred Skills<ul><li>Experience with version control systems like Git or SVN.</li><li>Experience with DevOps like processes for FPGA-SoC verification.</li></ul>

FPGA-SoC Engineer

As a Retail Technical Support Consultant, you will support customers and resellers, provide guidance on Entersoft solutions, and collaborate with teams to ensure smooth operations.Your Contribution to the Team<ul><li>Serve as a key contact for new and existing customers and resellers, providing guidance, answering questions, and supporting day-to-day needs.</li><li>Capture customer feedback and communicate insights to the product and engineering teams.</li><li>Advise and train users on Entersoft’s retail business solutions and software use.</li><li>Liaise with consultants and developers’ teams to support smooth operations.</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s or Master’s degree in Computer Science, Economics, or related fields.</li><li>Eagerness to learn, proactive attitude, and passion for technology.</li><li>Basic knowledge of databases (SQL) or software applications is a plus.</li><li>Comfortable using MS Windows &amp; Office.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Able to prioritize tasks and multitask effectively.</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor📖 Funded training &amp; development opportunities🥪Catering food services

Technical Support Consultant

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are looking for an&nbsp;AI/ML Engineer who will develop, test, and deploy machine learning models and algorithms to solve complex business problems.<h2>During your day you will:</h2><ul><li>Build, train, and fine-tunes machine learning models, including Generative AI solutions, to solve diverse business problems effectively.</li><li>Deploy AI/ML models into production environments, ensuring smooth integration with existing systems and workflows.</li><li>Enhance models’ performance by implementing techniques to reduce latency, improve accuracy, and optimize cost-efficiency.</li><li>Continuously monitor models’ performance, address production issues, and implement improvements as needed.</li><li>Optimize costs of Generative AI models by benchmarking various LLMs, selecting efficient algorithms, managing cloud resources, preprocessing and augmenting data, optimizing models, deploying with containers and microservices.</li><li>Work closely with data scientists, software engineers, and other internal and external stakeholders to align AI/ML solutions with business objectives.</li><li>Stay updated with the latest advancements in AI/ML technologies and recommends their integration into the organization’s AI strategy.</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering, Computer Science, Data Science or other related fields</li><li>Master’s degree in Engineering, Computer Science, Machine Learning, Data Science or other related fields</li><li>Minimum of 3 years of experience in AI/ML, Microsoft technology stack, Azure, C#, python, preferably within the energy industry</li><li>Extensive experience developing reasonably complex, high-quality software over multiple years and maintaining it in production environments</li><li>Strong expertise in areas such as AI, LLM, deep learning, reinforcement learning and generative AI models</li><li>Understanding of IT project management and development principles and related methodologies (e.g. Agile)</li><li>Excellent communications skills both verbal and written, in Greek and English languages</li><li>Passion for innovation and driving impactful solutions in the energy sector</li><li>Ability to handle multiple priorities in a fast-paced, results oriented environment and meet deadlines</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

AI/ML Engineer

If you enjoy fieldwork, visiting points in the network, and building strong professional relationships, this role is for you! As a Partners Account Executive, you will be out in the field daily, supporting partners, executing commercial agreements, and ensuring top-notch product presentation.What you’ll do<ul><li>Visit points in our network and inform partners about commercial agreements, benefits, incentives, obligations, and promotional activities.</li><li>Execute and monitor the implementation of commercial agreements on-site.</li><li>Ensure excellent merchandising presentation for products included in central agreements.</li><li>Support partners with operational needs (e.g. equipment, materials).</li><li>Document each point’s setup and merchandising with photos.</li><li>Monitor competitors and provide useful insights to the team.</li><li>Build and strengthen professional relationships through consistent communication.</li><li>Clearly explain the benefits and added value partners receive through our programs.</li><li>Take responsibility for achieving qualitative and quantitative targets in your area.</li><li>Communicate and implement advertising agreements at network points.</li><li>Advise partners on product placement and stock optimization to maximize profitability.</li></ul> What you need to be successful <ul><li>Previous experience in a Sales Field or Merchandising&nbsp;role.</li><li>Strong organizational and communication skills, with a hands-on attitude.</li><li>Understanding of key retail KPIs and the ability to analyze store performance.</li><li>Flexibility to travel frequently and visit stores.</li><li>Proficiency in Excel and reporting tools.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Partners Account Executive

Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a Marketing coordinator&nbsp;(client facing role).The role in more details: <ul><li>Someone responsible for the order to invoice process and the daily communication with customers on any operational issue (orders, deliveries, invoices, returns, queries, complaints).</li><li>Be the first point of contact for the respective customer accounts and develops a cooperative and credible relationship with customers on all operational aspects.</li><li>Communication and co-ordination with internal departments to ensure that customers’ needs are met effectively and efficiently.</li><li>Managing incoming calls and customer service inquiries</li><li>Efficiently handles the order to invoice process by coordinating the rest functions as appropriate so as to ensure that the order is delivered On Time and In Full</li><li>Identifying and assessing customers’ needs to achieve satisfaction</li><li>Communicates with customers under area of responsibility on any operational matter (through phone &amp; e-mail)</li><li>Receives and promptly answers any customer inquiries</li><li>Receives customer orders, credit requests, return requests and promptly captures and process them through SAP</li><li>Receives complaints, logs them and promptly notifies Quality or Regulatory department</li><li>Monitors consignment stock levels - new/revised agreements, SKU lists and stock level adjustments.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Invoice issuing and printing</li><li>Keeps records of customer interactions, process customer accounts and file documents</li><li>Addresses requests and unresolved issues to the designated resource as appropriate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Reports customer service losses and reason coding (Loss Tree Analysis)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Any other duties or projects as assigned by the Line Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree</li><li>Up to 2 years of work experience, ideally in an administrative role</li><li>Experience in the pharmaceutical or healthcare industry is a plus, but not required.</li><li>Strong organizational skills and attention to detail.</li><li>Fluent communication skills in both Greek and English.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li><li>SAP Knowledge is a plus</li></ul>

Customer Service Representative

Our Technical Department is continuously growing, providing high quality services and is currently seeking to employ a full time Hydraulic Marine Engineer, in order to provide exceptional field service support for our marine systems.Responsibilities:<ul><li>Design, develop, and maintain hydraulic systems for marine applications.</li><li>Conduct detailed engineering analysis and calculations for hydraulic systems.</li><li>Perform diagnostics, troubleshooting, and repairs on hydraulic systems onboard vessels.</li><li>Collaborate with cross-functional teams to ensure system integration and optimal performance.</li><li>Provide technical support and guidance to clients and team members.</li><li>Prepare and review technical documentation, including schematics, blueprints, and reports.</li><li>Ensure compliance with industry standards, safety regulations, and quality control measures.</li><li>Stay updated with the latest advancements in hydraulic and marine engineering technologies.</li><li>Conduct on-site inspections and tests to verify the functionality of hydraulic systems.</li><li>Offer training and support to clients and colleagues on hydraulic system operation and maintenance.</li></ul>Requirements:<ul><li>Bachelor’s Degree in Marine Engineering, Mechanical Engineering, or a related field.</li><li>Minimum of 2 years of experience in hydraulic systems, preferably within the marine industry.</li><li>In-depth knowledge of hydraulic components, systems, and fluid dynamics.</li><li>Strong problem-solving skills and the ability to work independently as well as part of a team.</li><li>Excellent communication and interpersonal skills.</li><li>Willingness to travel and work on-site as required.</li><li>A valid driver’s license and a clean driving record.</li><li>Certification in Hydraulic Systems or related professional qualifications is a plus.</li></ul>What We Offer:<ul><li>Pleasant working environment.</li><li>Competitive salary &amp; benefits package (bonus, team building activities, private health insurance, training seminars, gym membership etc.).</li><li>Collaborative and inclusive work culture.</li><li>Career development and growth opportunities.</li></ul>Please forward your CV and cover letter to: career@cmagreece.com

Hydraulic Marine Engineer for Technical Department

Intellectica is recruiting an experienced and highly skilled Site Reliability Engineer on behalf of a newly established AI &amp; Machine Learning startup, which will be integrated into a leading group of companies operating in the aerospace, defense, and high-technology sector. This startup aims to develop cutting-edge AI-driven solutions tailored to the aerospace and defense industry. You will join a dynamic cross-functional team and report directly to the Principal SRE.Key activities and responsibilities of this role include:<ul><li>Implement, operate, and maintain infrastructure services across cloud-based and on-prem environments, under the guidance of Senior and Principal SREs</li><li>Provision and manage containerized applications using Docker and Kubernetes, ensuring scalable, reliable, and smooth application deployments</li><li>Automate infrastructure tasks using Terraform (HCL) and other modern DevOps tools to support repeatable and efficient operations</li><li>Support CI/CD pipelines, enabling fast, reliable, and secure software releases through continuous integration and deployment, best practices</li><li>Implement observability tools for metrics, logging, and alerting to ensure high availability and system reliability</li><li>Assist in the setup and operation of secure networking, including firewalls, access controls, and VPNs, following established security guidelines</li><li>Collaborate closely with ML Engineers and Data Scientists to understand infrastructure needs and deliver scalable solutions</li><li>Participate in code reviews, pair programming, and knowledge-sharing sessions to elevate team practices</li><li>Contribute to operational documentation, playbooks, and internal knowledge bases</li><li>Assist in incident response, root-cause analysis, and resolution documentation</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in computer science, Informatics, or a related quantitative field</li><li>2-3+ years of relevant experience in DevOps, Site Reliability Engineering (SRE), or similar roles for mid-level candidates</li><li>Strong hands-on experience with containerization and orchestration tools, including Docker, Kubernetes, Helm, and Docker Compose</li><li>Proven expertise in infrastructure automation using Terraform (HCL) and related DevOps tooling</li><li>Solid understanding of Linux system administration, including performance tuning and troubleshooting</li><li>Familiarity with cloud platforms such as AWS or GCP. Experience with Microsoft Azure is a strong plus</li><li>Experience with observability tools, and a strong understanding of monitoring, logging, and alerting best practices</li><li>Exposure to distributed computing frameworks (e.g., Ray) is a plus.</li><li>Good understanding of IT security best practices and software development quality assurance processes</li><li>Familiarity with technologies such as Python, React, SQL databases, GitHub, and web servers is desirable</li><li>Fluent in both Greek and English</li></ul>Core competencies of successful candidate:<ul><li>Analytical mindset with structured problem-solving skills</li><li>High sense of ownership and commitment to system reliability</li><li>Collaborative and proactive team player</li><li>Clear communicator, able to simplify complex technical topics</li><li>Eager to learn and grow within a high-performance engineering culture</li></ul>

Site Reliability Engineer int-0415

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a dedicated Storeroom Clerk to join our Purchasing Department for the Season 2026 (minimum 6 or 7 months contract). This position is vital to maintaining accurate inventory control, ensuring smooth operations, and supporting all hotel departments with timely delivery of goods.&nbsp;What You Will Do&nbsp; Check and manage all incoming goods, ensuring safe, sanitary, and organized storage of all items. Issue, store, and rotate goods in accordance with par levels and business needs, while maintaining accurate inventory records. Collaborate closely with the Receiving team and other Storeroom Clerks to ensure smooth operations. Maintain proper labeling, reduce spoilage, and ensure first-in-first-out (FIFO) stock rotation. Monitor inventory levels and prepare requisitions and purchase orders for the Director of Purchasing’s approval. Uphold safety standards, hotel hygiene regulations, and contribute to sustainability initiatives. Provide professional support to all departments and assist during peak times to guarantee seamless hotel operations.&nbsp;What You Bring&nbsp;<ul><li>A High School Diploma or equivalent experience is required.&nbsp;</li><li>Applicants must have European Passport or the legal right to work in Greece.&nbsp;</li><li>At least two years of full-time experience in a similar role, preferably in the hospitality industry.&nbsp;</li><li>Physically capable of performing tasks involving lifting, carrying, and extended periods of standing.&nbsp;</li><li>Fluency in English is essential; proficiency in Greek is an advantage.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li><li>Ticket Restaurant monthly allowance of €100.&nbsp;</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally to experience our world-class hospitality firsthand.&nbsp;</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li><li>Access to Four Seasons global Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp; Summer Seasonal Job – 5 working days per week, with 2 days off.&nbsp; Schedule is flexible and may change weekly according to business needs.&nbsp;If you are ready to contribute to the smooth operation of our storeroom while growing in a dynamic and world-class hospitality environment, we want to hear from you!&nbsp;

Storeroom Clerk (Seasonal 2026) REQ10363865

Ensures high-quality maintenance and the overall efficiency of the warehouses by leading all preventive and corrective maintenance activities across building infrastructure and mechanical/electrical systems. Supervises the maintenance team and ensures high standards of quality, safety, and cost efficiency, while securing uninterrupted operations and compliance with company policies and regulatory requirements.What you will focus on&nbsp;<ul><li>Supervise the warehouse maintenance team (internal &amp; external) to ensure effective teamwork and smooth operations.</li><li>Lead preventive and corrective maintenance across building infrastructure and mechanical/electrical systems, ensuring reliability and minimal downtime.</li><li>Manage relationships with external contractors and service providers to ensure quality, cost-effectiveness and timely delivery.</li><li>Oversee maintenance and emergency repair budgets, monitor asset performance and records, while keeping stakeholders informed.</li><li>Ensure compliance with health and safety standards, serving as the primary contact during audits and inspections.</li><li>Coordinate recovery efforts during emergencies or unexpected events to restore operations swiftly.</li><li>Continuously review and improve maintenance strategies and processes to maximize efficiency and service quality.</li><li>Provide improvement recommendations from both the user and maintenance perspectives.</li></ul>What you bring&nbsp;<ul><li>At least 7 years of experience in maintenance management.</li><li>Proven experience in warehouse or industrial facility maintenance, preferably within the Retail FMCG sector.</li><li>BSc in Mechanical or Electrical Engineering. MSc or equivalent specialization will be considered an asset.</li><li>Proficiency in MS Office.</li><li>Experience in working with SAP or any other relevant systems would be considered an asset</li><li>Fluency in English (written and spoken).</li></ul>What you have&nbsp;<ul><li>Leadership &amp; People Development – ability to motivate, guide and empower teams.</li><li>Analytical &amp; Strategic Thinking – proactive problem-solving and data-driven decision-making.</li><li>Organizational Excellence – effective prioritization, planning and adherence to timelines and quality standards.</li><li>Clear Communication – ability to convey technical information effectively to diverse stakeholders.</li><li>Passion for the Customer&nbsp;– commitment to maintaining operational continuity and service excellence.</li><li>Your authentic self</li></ul>&nbsp;&nbsp;We care for you&nbsp;&nbsp;<ul><li>Lunchbreak in our restaurant</li><li>Free parking</li><li>Fun at work</li><li>Lifelong learning &amp; development (AI HR, LinkedIn Learning, Gartner platform)</li></ul>&nbsp;A place where everyone belongs&nbsp;&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.Certified by Diversity Charter Greece and SHARE Equality Label &nbsp;&nbsp;AB&nbsp;is recognized as a&nbsp;Top Employer 2025&nbsp;in Greece.&nbsp; Top Employer Institute: Certified Excellence in Employee Conditions&nbsp; Start your retail journey and live our values of care, teamwork, humor, integrity and courage.&nbsp; *All applications are treated with utmost confidentiality

Warehouse Maintenance Supervisor

Everllence Hellas Ltd. is looking for an&nbsp;Account Manager for our offices in Piraeus.The Account Manager duty is to handle and to be responsible for a specific number of customer accounts in the Greek territory and will promote product and service portfolio for all Strategic Business Units represented by&nbsp;Everllence Hellas.Your responsibilities include<ul><li>Developing and implementing strategic plans for assigned accounts, in line with company objectives, to grow revenue in a profitable and sustainable way both short and long term.</li><li>Organize meetings, presentations and demonstrations to Business customers promoting epic services.</li><li>Promoting and Selling Diesel Engine Components, Upgrade Systems, Academy courses, technical service and similar packages</li><li>Prepare and provide required sales documentation and promotional material to customers.</li><li>Coordinating with functional groups and different levels of employees throughout the global organization to effectively and professionally achieve results</li><li>Meeting annual sales targets plus other Key performance indicators</li><li>Following up on sales quotations, negotiating and visiting customers based on a weekly plan and company processes</li><li>Closely liaising with ship owner and vessel management companies, handling their questions and disputes, and providing technical support in coordination with technical department</li><li>Resolving conflicts and providing solutions to customers in a timely manner</li><li>Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.</li><li>Conduct all sales activities with the highest degree of professionalism and integrity.</li><li>Assist in structuring business channel’s strategy and recommend ideas to enhance market competitiveness.</li><li>Identification of new business opportunities through market analysis and customer feedback</li><li>Identifying and developing prospect opportunities for the complete portfolio of products and services</li></ul>You can help us with these qualifications<ul><li>University degree in Marine or Mechanical Engineering</li><li>Minimum 5 years of Sales experience, preferably in Maritime industry or multinational company therefore Strong customer-focus and sales-driven</li><li>Knowledge of diesel engine(s)&nbsp;</li><li>Strong interpersonal, communication, influencing and negotiation skills</li><li>Autonomy and proactiveness capacity</li><li>Good analysis and problem-solving capacity</li><li>Good team work and corporation skills</li><li>Master or Business Management Degree will be considered an asset</li><li>Excellent knowledge of MS Office applications</li><li>Excellent command of English language, oral and written</li></ul>Benefits &amp; Learning OpportunitiesWe offer you a fun and challenging job in a driven and exciting environment. We are a team that have a corporate culture and a flexible working environment. Everllence offers great opportunities to develop and grow on a professional and personal level.

Account Manager

The Senior Brand Specialist will be responsible for developing and executing brand and trade marketing strategies to enhance Knauf’s market presence and drive customer engagement across Greece and Cyprus. The position requires strong analytical skills, creativity, and close collaboration with cross-functional teams to deliver measurable results. What you’ll be doing:<ul><li></li></ul><ul><li>Collect and analyze customer and market insights specific to the construction and building materials industry, identifying trends, customer needs, and competitive dynamics.</li><li>Lead as a brand owner by designing and implementing integrated marketing strategies across traditional and digital channels, ensuring brand consistency to all touchpoints.</li><li>Design and execute a data-driven digital media strategy, leveraging platforms such as social media, search engines, and construction-focused digital channels to maximize online reach, engagement, and lead generation.</li><li>Foster cross-functional collaboration with sales, logistics, and other internal teams to ensure the smooth implementation of marketing plans and alignment with overall business goals.</li><li>Oversee the management of a substantial marketing budget, focusing on maximizing ROI through strategic prioritization of high-value initiatives and contributing to precise sales forecasting for Knauf's product lines.</li><li>Collaborate with external agencies to craft integrated and comprehensive marketing strategies, ensuring campaigns are tailored to the unique requirements of the construction market and delivered within set timelines.</li><li>Analyze product performance, gather market feedback, and assess customer satisfaction to generate actionable insights and present strategic recommendations that enhance Knauf's market presence and drive growth.</li></ul>What skills we expect you to have:<ul><li>Bachelor’s degree in Communications, Marketing, or a related field. A Master’s degree is a plus.</li><li>6+ years of experience in brand management,&nbsp;within an international or large-scale organization</li><li>Experience in brand communications&nbsp;either in-house or within a creative/advertising agency</li><li>Advanced familiarity with key marketing platforms and tools, such as Google Analytics, Hubspot, etc.</li><li>Proven track record of delivering successful brand campaigns — including employer brand and CSR efforts.</li><li>Strong storytelling, writing, and editing skills.</li><li>Ability to manage high-impact, cross-functional projects in fast-paced environments.</li><li>Excellent communication and stakeholder management skills.</li><li>Fluent in English language, both written and oral skills</li></ul>We’ll provide:&nbsp;• Competitive salary• Private health insurance• Opportunity to grow in a multinational environment

Senior Brand Specialist

We are looking for a Sales Manager to join our Client Travel team in Athens and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform).&nbsp;As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.YOURDAILYADVENTURESWILLINCLUDE:<ul><li>Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed 🚀</li><li>This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure Freenow’s technology helps our clients in their day to day business.&nbsp;</li><li>Be involved in product improvements and work on marketing strategies&nbsp;</li><li>Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely.&nbsp;</li></ul>TOBESUCCESSFULINTHISROLE:<ul><li>2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)</li><li>Love being on the move</li><li>Understand how your activities are impacting your sales quota</li><li>You can make data driven decisions</li><li>Enjoy speaking and meeting new people and you know how to engage with them</li><li>Relish getting to know your customers to then collaborate with internal teams to improve our products for them</li><li>Use coaching opportunities and self reflection to master your sales skills</li><li>Fluent with Greek and you have at least B2 English level</li></ul>BENEFITS&amp;PERKSINANUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;&nbsp;Plus more local benefits depending on your work location!

Client Travel Sales
Manager

We are looking for a Senior Compliance Officer to join our team at&nbsp;Eurolife FFH Life Insurance. As a senior member of the Compliance team you will drive the Company’s compliance framework, ensuring strong oversight across AML, FATCA/CRS, broader regulatory requirements and internal policies. The role reports to the Head of the Compliance Function.Role responsibilities<ul><li>Contribute to the development, maintenance and implementation of the Compliance Framework in line with local and EU regulations.</li><li>Conduct compliance risk assessments to identify, evaluate the level, significance, and scope of regulatory risks and oversee mitigation plans</li><li>Stay fully informed on relevant laws, regulations, AML requirements, and FATCA/CRS obligations.</li><li>Monitor the Company’s compliance with legal, regulatory, AML, and FATCA/CRS reporting requirements, as well as internal policies.</li><li>Monitor and support effective product governance throughout the product lifecycle in accordance with IDD and POG regulatory requirements. Oversee the implementation and effectiveness of the AML Framework.</li><li>Lead and supervise all FATCA/CRS Reporting obligations, ensuring accuracy, validation, and timely submissions.</li><li>Investigate irregularities, AML red flags, and complex compliance issues.</li><li>Coordinate ESG (Environmental, Social, and Governance) reporting in line with regulatory and corporate sustainability requirements.</li><li>Design and deliver across the organization compliance training programs on existing and upcoming regulatory obligations (incl. AML and FATCA/CRS compliance), and the business impact of non-compliance.</li><li>Prepare compliance reports for senior management, and regulatory authorities.</li><li>Escalate areas of concern and support decision-making at senior level.</li><li>Contribute to the enhancement of a strong compliance control framework, including AML and international tax reporting controls.</li><li>Collaborate cross-functionally to foster a strong culture of compliance.</li></ul>Knowledge, Skills &amp; Experience<ul><li>Minimum 5-7+ years of senior experience in Compliance within insurance or financial services sectors.</li><li>Degree in Law, Business Administration, Finance, Economics, Social Sciences or any other relevant field. &nbsp;Postgraduate studies or certifications in Compliance or Risk Management will be considered as a plus.</li><li>Strong knowledge of Greek and EU regulatory frameworks (Solvency II, IDD, POG, GDPR).</li><li>Familiarity with ESG standards and sustainability reporting frameworks.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Project management skills</li><li>Familiarity with industry practices and professional standards</li><li>Integrity and professional ethics</li><li>Business acumen</li><li>Teamwork skills</li><li>Attention to detail</li></ul>What we offer<ul><li>A competitive compensation package relevant to qualifications.</li><li>Ongoing training and development.</li><li>Health Insurance Plan</li><li>Eurolife Hybrid Working Model</li></ul>

Senior Compliance Officer

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team. We are currently seeking to hire a:&nbsp;AREA SALES REPRESENTATIVE ΜΗΧΑΝΗΜΑΤΩΝ ΕΡΓΟΥ&nbsp;#YourRole in more detail✅Promotion of spare parts, planning of promotional activities, and maintenance contracts. ✅Market research, identification of new customers, and development of new areas. ✅Price and competition analysis. ✅Management of key accounts, including industrial, construction, and technical companies. ✅Support of authorized dealers’ workshops, target setting, evaluation, and process improvement.&nbsp;The ideal candidate should meet the following requirements:✅Bachelor’s degree in Engineering, Business, or a relevant field✅A minimum of 3 years’ experience in a relevant position✅Outstanding written and verbal use of the English Language✅Highly motivated and target-driven with a proven track record in sales✅&nbsp;Excellent selling, negotiation, and communication skills✅Prioritizing, time management, and organizational skills✅Initiative-taking mindset✅Excellent use of Microsoft Office Tools✅&nbsp;Availability to travel✅Military obligations fulfilled (for male applicants)&nbsp;Our company offers:&nbsp; Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏢 Modern facilities, onsite occupational doctor, and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile, and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriage,s and newborns&nbsp;🛒 Discounts on our organization’s products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;

AREA SALES REPRESENTATIVE ΜΗΧΑΝΗΜΑΤΩΝ ΕΡΓΟΥ

Angelicoussis Group, one of the world’s leading ship management organizations is looking for an experienced and motivated Inventory Coordinator.Key Responsibilities<ul><li>Travelling with vessels to implement Spares Inventory Project (A modern Warehouse Management System (WMS) including Spares arrangement, ROB update, Allocation of Barcodes, Training of seafarers);</li><li>Dry Docking (DD) attendances for follow-up / update of Spares Inventory;</li><li>Daily follow-up of cases raised by Vessels / Technical Department / Makers (using high end BI like Operational Reports, Automated Alerts, Emailing system);</li><li>Population of database with new spares requested in vessels requisitions;</li><li>Creation of Guarantee Claims (GC) for NBs, in close cooperation with Technical department;</li><li>Training of seafarers during pre-embarkation meetings;</li><li>Update / corrections of relative MPI database;</li><li>Overview of (Inventory of Hazardous Materials) IHM Certificates submission process;</li></ul>Candidate must have<ul><li>University degree in Naval Architecture or Mechanical Engineering</li><li>1-2 years of working experience within Maritime Industry</li><li>Fluency in the English Language (written and oral)</li><li>Ability to work well within a team</li><li>Seagoing experience will be considered an asset</li></ul>

Inventory Coordinator

The Junior Platform Engineer – Store Operations supports the stability and performance of the technology platforms that power our retail stores. This entry-level role is ideal for candidates eager to learn and grow their technical skills while working closely with experienced engineers and store operations teams.Key Competencies:<ul><li>Customer-Centric Mindset: Eager to help store teams by ensuring reliable technology</li><li>Ownership &amp; Accountability: Willing to take responsibility for assigned tasks and follow through on issues</li><li>Collaboration: Works well with others and communicates effectively across teams</li><li>Problem Solving: Approaches challenges with curiosity and a willingness to learn</li><li>Adaptability: Comfortable learning in a fast-paced, changing environment</li></ul>Please note that working from the office in Athens 3 days per week is required.Responsibilities<ul><li>Assist in monitoring and maintaining store-level platforms to support high availability and performance</li><li>Provide initial (Tier 1/Tier 2) technical support for store operations teams, helping troubleshoot basic issues related to data flows, system performance, and integrations</li><li>Work with vendors and internal teams to help resolve platform incidents and minimize disruption to store operations</li><li>Learn and apply basic concepts of relational databases, including writing simple queries, performing data validation, and supporting ETL processes under supervision</li><li>Develop an understanding of integration patterns (such as APIs, flat files, and message queues) to support system connections</li><li>Support engineering teams in implementing and testing integrations between store systems and enterprise platforms</li><li>Assist in documenting system flows, operational procedures, and troubleshooting guides</li><li>Participate in on-call rotation for critical store systems, with guidance from senior team members</li><li>Contribute to root-cause analysis and suggest improvements for system stability</li><li>Communicate technical issues clearly to both technical and non-technical audiences</li><li>Provide training and technical guidance to cross-functional teams as needed, with support from senior engineers</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience (students in their final year or recent graduates are welcome)</li><li>Basic knowledge of SQL (ability to write simple queries and perform data validation)</li><li>Interest in supporting distributed systems or platforms</li><li>Strong analytical and problem-solving skills, with a willingness to learn troubleshooting in complex environments</li><li>Good verbal and written communication skills</li><li>Proficient in English</li></ul>Nice to have<ul><li>Exposure to system integration methods (REST/SOAP APIs, message queues, flat-file transfer, ETL pipelines, event-driven architectures)</li><li>Experience (internships, projects, or coursework) with technologies in retail, grocery, or high-volume operational environments</li><li>Familiarity with cloud environments (AWS, Azure, or GCP)</li><li>Experience with monitoring tools (even at a basic level)</li><li>Knowledge of POS systems, inventory platforms, or store workforce/operations tools</li><li>Exposure to DevOps practices and CI/CD processes</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Platform Engineer – Store Operations

The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!Our client is looking for a skilled Linux System Engineer to join their Agile teams working on innovative container-based solutions. You’ll play a key role in developing and delivering their in-house Cloud Native Container Platform, or supporting customer-facing container environments via their&nbsp;Container Competence Team. If you’re passionate about Linux, containers, automation, and cloud-native technologies — this is your next challenge.&nbsp;Your Responsibilities<ul><li>Support the delivery of their container platform or services using:</li></ul>o&nbsp;&nbsp;Infrastructure as Code (IaC): Terraform, Ansible o&nbsp;&nbsp;GitOps tools: Ansible, ArgoCD<ul><li>Manage Linux systems across our client’s Data Center&nbsp;and&nbsp;Microsoft Azure&nbsp;environments.</li><li>Contribute to the&nbsp;deployment, configuration, and operation&nbsp;of cloud-native tools like&nbsp;Prometheus, Grafana, Kafka, and others.</li><li>Automate system operations using&nbsp;Python&nbsp;and&nbsp;Ansible.</li><li>Develop and manage&nbsp;Kubernetes Operators&nbsp;in Python (based on your experience).</li><li>Participate in&nbsp;Scrum ceremonies&nbsp;and work closely with product teams in an Agile environment.</li><li>Join&nbsp;standby/on-call rotation&nbsp;one week per month.</li></ul>Your Profile<ul><li>Solid hands-on experience with&nbsp;Linux system administration&nbsp;(RHEL, CentOS, Ubuntu or similar).</li><li>Strong knowledge of&nbsp;Kubernetes&nbsp;or&nbsp;OpenShift&nbsp;platforms.</li><li>Experience with&nbsp;automation tools&nbsp;(Ansible, Python).</li><li>Familiar with&nbsp;IaC&nbsp;and&nbsp;GitOps&nbsp;principles and tooling (Terraform, ArgoCD).</li><li>Willingness to&nbsp;learn and adopt&nbsp;new technologies quickly.</li><li>Team player with good communication skills and a proactive mindset.</li></ul>Nice to Have<ul><li>Experience writing or managing&nbsp;Kubernetes Operators&nbsp;in Python.</li><li>Exposure to&nbsp;monitoring, logging, and messaging tools&nbsp;(e.g., Prometheus, Grafana, Kafka).</li><li>Understanding of&nbsp;cloud infrastructure, particularly Microsoft Azure.</li><li>Familiarity with Agile and DevOps practices.</li></ul>What They Offer<ul><li>Be part of a&nbsp;modern, agile engineering team&nbsp;building innovative container solutions.</li><li>Continuous&nbsp;training and learning opportunities.</li><li>The chance to work with&nbsp;cutting-edge open-source technologies.</li><li>A competitive salary and benefits package.</li></ul>

Linux System Engineer

We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

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