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The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.&nbsp;</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.&nbsp;</li><li>Organize warm welcomes and fond farewells.&nbsp;</li><li>Conduct in-room check-ins and collect preferences during the stay.&nbsp;</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.&nbsp;</li><li>Support the operation of the guest messaging hub.&nbsp;</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.&nbsp;</li><li>Coordinate amenities and special items with departments.&nbsp;</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.&nbsp;</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.&nbsp;</li><li>Use all required systems with proficiency.&nbsp;</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.&nbsp;</li><li>Record guest issues and ensure complaints are resolved.&nbsp;</li><li>Follow LQA &amp; Forbes service standards.&nbsp;</li></ul>&nbsp;Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.&nbsp;</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.&nbsp;</li><li>Strong English communication; additional languages beneficial.&nbsp;</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.&nbsp;</li><li>Ability to multitask and work under pressure.&nbsp;</li><li>Excellent grooming and customer service.&nbsp;</li></ul>

Guest Experience Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 18258

We currently have an exciting opportunity for the Spa Manager - Seasonal to join our Four Seasons Resort Mykonos opening team in Greece!Reporting to the Assistant Director of Rooms, you will play an important role throughout the pre-opening phase and future Spa, Wellness, and Fitness operations, ensuring the successful preparation and execution of all departmental standards. This is a fantastic opportunity to be part of a world-class team at one of the most anticipated new openings in the region.As Spa Manager, you will oversee the creation and implementation of all Spa and Wellness services, leading a passionate team dedicated to delivering exceptional guest experiences. You will be responsible for departmental readiness, team development, and operational excellence while achieving revenue and sales targets in line with the resort’s budgets. Through thoughtful leadership and attention to detail, you will ensure that every aspect of the Spa reflects the Four Seasons philosophy of care, balance, and personalized wellbeing.Our Ideal Spa Manager candidate will have:<ul><li>Minimum of 3–5 years of experience in a Spa leadership role.&nbsp;&nbsp;</li></ul><ul><li>Be passionate about spa and wellness trends and understand what guests seek from their spa experience.</li></ul><ul><li>The ability to lead and develop a diverse team, fostering a culture of respect, collaboration, and continuous improvement.</li></ul><ul><li>An understanding of how spas operate in a seasonal luxury hotel setting.</li></ul><ul><li>A keen eye for detail, strong organizational skills, and the ability to deliver results under pressure.</li></ul><ul><li>Experience in luxury spa openings would be a strong asset.</li></ul><ul><li>Fluency in English. Greek is a strong plus, as are any other languages.</li></ul>This is a seasonal role. Due to the hotel opening in 2026, the ideal start date would be early 2026.

Spa Manager (Seasonal)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Spa Housekeeping Attendant for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Ensure the Spa facilities are properly open in the morning and closed down and all procedures followed.&nbsp;&nbsp;</li><li>Set-up and maintain all spa facilities including the hydrotherapy zone, refreshment areas, locker rooms, fitness rooms, pre and post-treatment lounges and any other location as indicated by the Spa Management.&nbsp;</li><li>Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and other assigned Spa areas. Ensure all decorations within the Spa always look fresh and to standard.&nbsp;</li><li>Ensure the hydrotherapy zone and pools meet health, safety and hygiene requirements through accurate cleaning and chemical treatments. Monitor water quality and report any unacceptable variance to the Spa management or Engineering department, as appropriate. Report equipment malfunctions promptly and accurately. Work closely with the Engineering department to administer preventative maintenance procedures and to limit equipment down time by ensuring proper care and use.&nbsp;</li><li>Issue, stock and order towels, robes, swimsuits, toiletries, juices, fruits and other items or amenities needed in the areas to provide guests with a level of service in keeping with standards.&nbsp;&nbsp;</li><li>Keep the linen and inventory room well organized and tidy.&nbsp;</li><li>Retrieve and fold bath towels, cold and warm towels and other Spa linen as required by Spa management.&nbsp;&nbsp;</li><li>Collect all soiled linen and terry from hampers and floors and deliver to laundry.&nbsp;</li><li>Clean and stock waiting area as well as back and preparation rooms.&nbsp;</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; report guests’ complaints; assist in all inquiries in connection with spa services.&nbsp;</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Very Good verbal communication skills in English are essential.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Spa Housekeeping Attendant (Seasonal 2026) REQ10363864

Scorpios is looking for a Reservation Agent that will assist in the Reservations department helping guests to book their visit. The successful candidate must be a friendly and welcoming person who will be responsible to help our guests throughout the booking process in a way that will fit their needs, by proposing different packages, amenities and activities that Scorpios has to offer.Opportunities For AllScorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.Responsibilities<ul><li>Promptly answer reservation inquiries via telephone, email and/or in person in a friendly and professional manner following the company’s brand standards&nbsp;</li><li>Analyze data to determine availability and rates</li><li>Enter reservations into Scorpios system in a complete and accurate manner</li><li>Utilize proper selling techniques and strategies to maximize budgeted venue occupancy and ancillary revenue goals</li><li>Produce and sent letters of confirmation and other well-written correspondence</li><li>Give detailed information as needed to callers regarding rates, packages and all aspects of the venue operation</li><li>Produce reports based on the job training procedure that assist the Management Team to understand the Revenue and Occupancy progress</li></ul>Requirements<ul><li>Proven working experience as a Reservations Agent for minimum 2 years in 5* Hotels, High-End Restaurants or comparable, in terms of quality, Beach Compounds</li><li>Very good knowledge of English language. Additional languages will be considered a plus</li><li>Patience and flexibility towards demanding circumstances with guests</li><li>Ability to make each guest of Scorpios feel unique, welcomed and generally feel like ‘home’</li><li>Computer literacy</li></ul>Candidate Profile<ul><li>Internal drive and willingness to work in a demanding, challenging and fast‐paced work environment</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>Professional communication skills along with an innate teamwork mentality</li></ul>BenefitsScorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.&nbsp;

Job Ads Fitness Center Manager Central Greece

guest experience agents, season 2026 opportunities | one&only aesthesis, athens 18258

One&Only Resorts

spa manager (seasonal)

Four Seasons Athens Astir Palace

spa housekeeping attendant (seasonal 2026) req10363864

Four Seasons Athens Astir Palace

reservations agent

Scorpios

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