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CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Cobalt Banking Relationship Manager (affluent/highnet worth customers) to join our dynamic team.We are looking for a Cobalt Banking Relationship Manager who will be responsiblefor the management and coordination of the tasks related to serving the Branch'saffluent/high-net worth customers (Cobalt) such as the sale of deposit, investment,lending and bancassurance products in accordance with the Bank's policies andprocedures. The job holder will promote the commercial objectives of the Branch,through the development and maintenance of good transactional relationship withCobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for the affluent/high-net worth customer segment (Cobalt)development &amp; promotion of existing &amp; new Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for the supervision and management of the transactional relationship&amp; performance of Cobalt clients while keeping them informed about the portfoliothey hold with the Bank• Ensures that the provision of services to clients is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with appropriate units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operational procedures• Formulating &amp; supervising the implementation of the branch’s commercial &amp;operational objectives Cobalt customers internal plan.• Provide information for the preparation/monitoring/review of the Bank's BranchNetwork budget at a branch level• Registering requests in the credit systems and ensuring the collection of therequired documents to be sent to the Credit approval and management Centers.Qualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)This is classified as Internal Data.• Master's degree (desirable) in the fields of business administration, finance oranother related subject• 7 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English.

Cobalt Banking Relationship Manager

In this role, you will drive the expansion of ABB’s presence in the Greek market by developing and strengthening the wholesale and partner sales network, particularly in regions with limited current coverage. Using your strong communication and relationship-building skills, you will identify new partners, activate underrepresented areas, and create new business opportunities. You will support wholesalers, consulting engineers, and construction companies with high-level HVAC solutions focused on innovation, energy efficiency, and sustainability, contributing to large-scale infrastructure, industrial, and commercial projects that enable a smarter, greener future.The work model for the role is: hybrid #LI-hybridYou will be mainly accountable for:<ul><li>Developing, expanding, and activating the wholesale and partner sales network, with a strong focus on underrepresented regions.</li><li>Building and maintaining strong relationships with wholesalers, consulting engineers, and design firms, acting as a key point of contact for ABB HVAC solutions.</li><li>Promoting ABB’s advanced and specialized HVAC technologies through the wholesale channel in large-scale, high-specification projects.</li><li>Identifying, pursuing, and converting new business opportunities to strengthen market coverage and regional presence.</li><li>Preparing and delivering tailored technical and commercial proposals in close cooperation with partners and customers.</li><li>Collaborating closely with Sales, Marketing, and Service teams to ensure consistent messaging, strong partner enablement, and best-in-class customer support.</li></ul>Qualifications for the role:<ul><li>Degree in Mechanical or Electrical Engineering</li><li>Ability to demonstrate your experience in HVAC sales or technically complex projects</li><li>You enjoy acting as a solutions consultant for design firms and clients</li><li>Highly adept in communication and presentation skills</li><li>You are at ease communicating in Greek and English</li><li>You hold current driving licence and have willingness to travel across Greece and build partnerships in new markets</li></ul>What's in it for you?<ul><li>Ongoing training on cutting-edge HVAC technologies</li><li>Career growth opportunities in a global, industry-leading company</li><li>Advanced tools and resources (company car, laptop, mobile)</li><li>A culture that values innovation, specialization, and collaboration</li></ul> We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.&nbsp;</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills</li></ul>

HVAC Sales Engineer

This is an excellent opportunity for an early-career project management professional with a strong engineering foundation who is looking to grow within a dynamic, technology-driven environment. The successful candidate will join the team responsible for establishing and operationalizing a centralized PMO framework that improves visibility, accountability, planning, execution and cross-functional coordination across projects and programs.Working closely with senior stakeholders and experienced project leaders, the Project Manager will support strategic and operational initiatives, contribute to process development and help drive project execution excellence across the organization.&nbsp;Key ResponsibilitiesPMO Support &amp; Governance<ul><li>Support the development and implementation of PMO processes, standards, and governance practices.</li><li>Assist in creating project management templates, reporting structures, and documentation.</li><li>Help maintain project tracking, reporting, and portfolio visibility.</li><li>Contribute to the definition and monitoring of KPIs and project performance metrics.</li></ul>Project Coordination &amp; Delivery<ul><li>Coordinate cross-functional project activities and follow up on deliverables and timelines.</li><li>Support project planning, scheduling, budgeting, and risk tracking activities.</li><li>Prepare project status reports and presentations for management.</li><li>Assist in ensuring alignment between project execution and organizational priorities.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with engineering, operations, procurement, finance, and commercial teams.</li><li>Facilitate communication and coordination between stakeholders.</li><li>Support adoption of project management processes and reporting standards.</li><li>Participate in continuous improvement initiatives across project execution activities.</li></ul>Continuous Improvement<ul><li>Identify opportunities to improve project execution efficiency and operational performance.</li><li>Introduce tools, dashboards, and digital workflows that support scalable project delivery.</li><li>Promote a culture of accountability, transparency, and continuous improvement.</li></ul>Qualifications<ul><li>Bachelor’s degree in Engineering is required.</li><li>2–4 years of experience in project coordination, project management, operations, or engineering roles.</li><li>Experience in high-tech, manufacturing, industrial technology, or engineering-driven environments is strongly preferred.</li><li>Exposure to structured project environments or PMO practices is considered an advantage.</li><li>Experience in defense or aerospace industries is a plus.</li></ul><ul><li>Strong knowledge of project management methodologies and governance frameworks.</li><li>Familiarity with project management methodologies and tools.</li><li>Strong knowledge of Microsoft Project and advanced Microsoft Excel skills are required.</li><li>PMP, PRINCE2, Agile, or equivalent certification is considered an advantage.</li><li>Excellent leadership, communication and stakeholder management skills.</li><li>Strong analytical and organizational capabilities.</li><li>Strong willingness to learn and develop within a PMO and project management environment.</li><li>Comfortable working in fast-paced, evolving environments.</li><li>High level of professionalism, ownership and execution focus.</li></ul>

Project Manager

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team. We are currently seeking to hire a:&nbsp;FACILITIES ENGINEER#About the role in detail<ul><li>Preparing, scheduling, coordinating and monitoring the assigned engineering projects in Greece, Romania, Bulgaria etc. and ensure the compliance of deadlines.</li><li>Evaluating progress and preparing detailed reports.</li><li>Monitoring compliance to applicable QA/QC policies, practices, performance standards and specifications.</li><li>Interacting daily with the clients to interpret their needs and requirements.</li><li>Cooperating with engineers, architects etc. in order to define the specifications of the project.</li><li>Negotiating of construction contracts.</li><li>Managing the subcontracting companies to achieve project goals.</li><li>Ensuring the compliance of all Health, Safety and Environment standards.</li></ul>What will you bring to our team<ul><li>Degree in Engineering (preferably in Civil, Mechanical or Electrical).</li><li>Previous experience as a Project Engineer in Construction Projects and Electromechanical Machinery projects.</li><li>Familiar with technical aspects of field projects, including machinery and equipment.</li><li>Excellent Organization skills and ability to optimize the use of space and equipment while reducing operating costs.</li><li>Experience in the HSE field.</li><li>Attention to detail.</li><li>Multi-tasking.</li><li>Outstanding communication skills.</li><li>Analytical mind and strong problem-solving ability.</li><li>Advanced MS Office skills.</li><li>Excellent use of English language (written and spoken).</li><li>Military obligations fulfilled (for male applicants).</li></ul>&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;💸Competitive salary package and bonus scheme.&nbsp;👩‍⚕️ Health and life insurance for you and your family.&nbsp;🏢 Modern facilities, onsite occupational doctor, and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile, and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!&nbsp;⭐Clear career paths &amp; a developmental 360° feedback framework.&nbsp;🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG, and volunteering activities.&nbsp;🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.&nbsp;💰 Discounts on our company’s products&nbsp;🏃‍♀️ A variety of company activities and family perks.&nbsp;Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.

FACILITIES ENGINEER

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleWe are looking for a Microsoft Business Central ERP Consultant to support our clients in implementing, customizing, and optimizing Dynamics 365 Business Central. The ideal candidate will have hands-on experience with full lifecycle BC implementations, strong understanding of business processes, and the ability to provide reliable post-deployment support and guidance.🟩Your Mission<ul><li>Implementation &amp; Configuration: Lead the setup, configuration, and deployment of Microsoft Dynamics 365 Business Central, covering key modules such as Finance, Inventory, Purchasing, Sales, and Warehousing.</li><li>Business Process Optimization: Analyze current business processes and propose optimized solutions using Business Central best practices.</li><li>Training &amp; Support: Deliver user training sessions and provide ongoing support to ensure successful adoption of the system.</li><li>System Enhancements: Support continuous improvements, upgrades, integrations, and customizations within the BC environment.</li><li>Stakeholder Collaboration: Work closely with clients, technical teams, and project stakeholders to ensure effective delivery and alignment with business objectives.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>At least 3+ years of proven experience with ERP systems—preferably Microsoft Dynamics 365 Business Central or NAV.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication, interpersonal, and presentation abilities.</li><li>Very good knowledge of English language.</li></ul>🌟A great asset<ul><li>Hands-on experience with Microsoft Dynamics 365 Business Central or Dynamics NAV implementations.</li><li>Familiarity with other major ERP systems such as SAP Business One, Oracle, or similar.</li><li>Knowledge of the Microsoft Power Platform (Power Apps, Power Automate, Power BI).</li><li>Microsoft Dynamics/Business Central certifications.</li></ul>🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Microsoft Dynamics Consultant

The successful candidate will be responsible for the overall coordination and management of fiber optic projects, ensuring smooth field execution, compliance with project timelines, achievement of production targets, and effective budget control.&nbsp;🔧 Key Responsibilities<ul><li>Overall coordination and management of FTTx Micro Deployment projects, ensuring smooth execution aligned with production, quality, and timeline targets</li><li>Supervision and follow-up of Coordination teams, Field Operations teams, and site supervisors/foremen supporting the day-to-day project activities</li><li>Organization and oversight of civil works crews, cabling teams, subcontractors, and field technicians in collaboration with field management teams</li><li>Daily monitoring of production progress, productivity, KPIs, and project deliverables, with a strong focus on resolving operational issues affecting execution</li><li>Management of project budgets, cost control, and resource allocation to ensure optimal financial performance</li><li>Coordination between internal departments, clients, subcontractors, and stakeholders to ensure efficient project delivery</li><li>Support and guidance to field teams and foremen in resolving technical and operational challenges when required</li><li>Ensuring compliance with technical specifications, quality standards, and Health &amp; Safety procedures</li><li>Monitoring and approval of project documentation, reports, deliverables, and as-built documentation</li><li>Conducting site visits and operational reviews when required to monitor progress and support project teams</li></ul>&nbsp;🎓 Required Qualifications<ul><li>Bachelor’s degree in Engineering, Telecommunications, Project Management, or a related field</li><li>3+ years of experience in fiber optic or telecommunications infrastructure projects</li><li>Strong understanding of FTTx / FTTH projects and Micro Deployment implementation processes</li><li>Proven field experience in projects involving civil works and cabling crews</li><li>Experience supporting and coordinating production teams in the field</li><li>Good understanding of project cost management and budget monitoring</li><li>Very good knowledge of MS Office applications, especially Excel</li><li>Familiarity with project management tools</li></ul>&nbsp;🔍 Required Skills<ul><li>Strong coordination and team management skills</li><li>Solid understanding of telecom field operations and fiber optic infrastructure works</li><li>Ability to manage multiple teams, subcontractors, and priorities simultaneously</li><li>Strong problem-solving and decision-making capabilities in fast-paced operational environments</li><li>Excellent organizational and communication skills</li><li>Ability to work effectively under pressure and meet project deadlines</li><li>Driving license and willingness to travel to project locations</li><li>Team-oriented mindset with a strong results-driven approach</li><li>Experience in telecom projects for major telecom providers will be considered a strong advantage</li></ul>&nbsp;🌟 What We Offer<ul><li>Competitive compensation package based on qualifications and experience</li><li>Indefinite-term employment contract</li><li>Company car &amp; mobile phone</li><li>Full social insurance coverage</li><li>Private health insurance</li><li>Career development opportunities within a dynamic and fast-growing telecom environment</li></ul>

Project Manager – FTTx Micro Deployment Projects

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team. We are currently seeking to hire a:&nbsp;&nbsp;Legal Counsel specializing in Public Procurement&nbsp;#YourRole in more detail<ul><li>Providing legal support throughout the company’s participation in public procurement procedures.</li><li>Reviewing tender documents, including identification of tenders and advice on eligibility and participation criteria.</li><li>Preparing, in collaboration with other departments, the participation files to assist the Public Tender Department in submitting them.</li><li>&nbsp;Drafting and handling pre-contractual appeals as well as any objections or appeals in collaboration with the Legal Department.</li><li>Drafting, reviewing, and monitoring contracts with sector entities.</li><li>Providing legal opinions on issues related to administrative law.</li><li>Monitoring legislative and regulatory developments related to public procurement (Law 4412/2016).</li></ul>&nbsp;&nbsp;What will you bring<ul><li>BSc degree in Law.</li><li>A Master's degree or a Bachelor's degree in Business Administration will be considered an advantage.</li><li>Proven experience of at least five&nbsp;(5) years as a corporate lawyer in the business environment and/or a large law firm. Experience in the field of public tenders, as outlined in Law 4412/2016, will be considered an asset.</li><li>Sound judgment and the ability to analyze situations and information.</li><li>Time management and the ability to meet strict deadlines, working under pressure.</li><li>Demonstrated ability to create legal defensive or proactive strategies.</li><li>A high degree of professional ethics and integrity.</li><li>Fluent English language skills (written and spoken).</li><li>Ability to create relations of trust.</li><li>Exceptional communication and interpersonal skills.</li></ul>&nbsp;Our company offers:&nbsp; Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏢 Modern facilities, onsite occupational doctor and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriages and newborns&nbsp;🛒 Discounts on our organizations’ products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;

Legal Counsel specializing in Public Procurement

Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Team Lead, Sales Service Delivery - Temporary

As a Data Aggregation Specialist, you will design, develop and operate robust data aggregation and transformation processes to support management and external reporting. The role involves leveraging advanced analytical tools and programming techniques to process large‑scale datasets, implement complex calculations and algorithmic logic and ensure the accuracy, consistency and timeliness of reported information &nbsp;&nbsp;&nbsp;What you will be doing&nbsp;&nbsp;<ul><li>Build and maintain the Bank’s data aggregation pipelines that feed regulatory and management reporting</li><li>Utilize programming skills (e.g. SQL, python) to automate manual tasks, transform granular datasets, optimize data flows and perform complex data analysis </li><li>Perform standardized and ad hoc data aggregation activities with the use of analytical tools (e.g. SPSS cloud pak for data), ensuring adherence to deadlines and high quality deliverables </li><li>Design and run quality checks on data, uncovering potential issues and collaborating with internal stakeholders to solve them quickly and efficiently </li><li>Perform periodic reconciliation checks to ensure alignment between data aggregation layers and accounting figures, working in collaboration with stakeholders </li><li>Maintain documentation, data dictionaries and technical specifications for data processes under responsibility</li></ul>&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in Computer Science, Data Analytics, Mathematics or other quantitative field of study </li><li>Master’s degree in Computer Science, Data Analytics, Mathematics or other quantitative field of study </li><li>At least three (3) years of relevant professional experience, ideally in a banking institution or an audit/consulting/FinTech firm </li><li>Strong hands-on experience in data management, programming languages (e.g. SQL, python) and database structures</li><li>Good knowledge of visual analytics suites (e.g. Power BI) </li><li>Proficient use of the MS Office suite (especially Excel and PowerPoint) </li><li>Excellent attention to detail and a commitment to producing high-quality results </li><li>Excellent command of the English language (both written and spoken) </li><li>Strong analytical skills with the ability to interpret and present data effectively </li><li>Familiarity with Accounting, Finance and Risk Management concepts and terminology will be highly appreciated</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

RCOE Data Aggregation Specialist

Under this framework, we are currently looking for enthusiastic&nbsp;Senior Data Engineers&nbsp;to become part of our dynamic Consulting team in our offices in&nbsp;Athens. In this role, you’ll work with cutting-edge technologies to help clients transform their technology platforms and business operations. Partnering with some of the world’s largest organizations, you’ll help COO’s, CFO’s, CIO’s and their teams realize their ambitions – from improving financial performance, to accelerating speed to market and delivering continuous innovation.Our diverse and passionate team is encouraged to use agile techniques in the development, delivery and on-going management of analytics services and solutions that solve complex business issues through descriptive analytics, advanced visualization, data warehousing, multi-dimensional modelling and business intelligence.#YourRoleYour role as a&nbsp;Senior&nbsp;Data Engineer&nbsp;will focus on leading the delivery of client engagements, by understanding objectives for clients and Deloitte,&nbsp;aligning yours and your team’s work&nbsp;to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results&nbsp;to meet client expectations and project’s desired outcomes.In this role, you will build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.During your tenure as a&nbsp;Senior&nbsp;Data Engineer, you will demonstrate and develop your ability to:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in large-scale Data Modernization Programs&nbsp;working in international environments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead the delivery of both Cloud and On-Premises Data Initiatives and serve as technical expert for Data Engineering Teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design data-based solutions&nbsp;and data architectures&nbsp;that enable the client’s technology agenda, and communicate market trends and potential impacts effectively to the client·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide guidance on project delivery approach, defining success criteria, communication plans, resource plans, project plans, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design the architecture of the ETL/ELT jobs by utilizing and combining available components and tools·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in the analysis, design, development and testing of Data &amp; Business Intelligence solutions, spanning from data quality sanity checks and data integration controls to data reconciliation across different environments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Train and mentor colleagues and clients alike with best practices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support and participate in business development activities of the firm. #WinningRequirementsTo qualify for the role you must have:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree in Information Technology, Computer Science, Engineering, Mathematics or other related field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Master’s Degree in Information Technology or Computer Science.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least&nbsp;3&nbsp;years&nbsp;of relevant work experience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in leading medium to large-scale teams.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;knowledge of&nbsp;Data Warehouse, Data Management, Data Architecture, Data Governance and Business Intelligence principles and techniques.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in On-Premise technologies stacks such as&nbsp;IBM AS400 (DB2), MS SQL Server and Oracle.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Cloud technology data services such as Databricks, Azure Synapse Analytics, Azure Data Factory,&nbsp;Microsoft Fabric, AWS Glue and GCP BigQuery.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Data Visualization tools such as Power BI, Qlik and Tableau.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Orchestration solutions such as Control-M and Apache Airflow.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Data Science and AI / ML techniques and tools will be considered a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal and communications skills in Greek and in English.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Military obligations fulfilled where applicable.&nbsp;#A&nbsp; #AboutConsulting Five core competency areas make up our Consulting service line:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strategy, Analytics and M&amp;A·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer and Marketing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core Business Operations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Human Capital·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enterprise Technology and Performance We exist to solve complex problemsOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge.&nbsp; In so doing, we build long-term and trusted affinities.We create long-term, sustainable impact &nbsp;We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.#AboutConsulting Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. 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Senior Data Engineer

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

German Speaking Team Lead, Service Delivery - Bilingual

As a Security Engineer, you will join our highly skilled information security team with the mission to deliver high-quality, innovative cyber security services and solutions that reduce risk across the organization. In this role, you will receive structured mentoring, hands-on training, and exposure to enterprise-grade security technologies, building a solid foundation for a career in cybersecurity. You will gradually gain practical experience and deepen your technical expertise in multiple areas, such as network security, platform security, authentication/authorization systems, application security, and security frameworks. To succeed, you’ll need to demonstrate accountability, high motivation, a proactive attitude and a passion for rapid development in a challenging and regulated working environment.Responsibilities<ul><li>Contribute to building and maintaining the technical IT / cybersecurity capabilities necessary for safeguarding DIAS’s information systems and applications.</li><li>Support the administration of security-focused systems, such as data center firewalls, web application firewalls, database firewalls, hardware security modules, privileged access management, SMTP gateways, and managed PKI.</li><li>Assist in implementing security practices and tools throughout the Software Development Life Cycle (SDLC) / DevSecOps.</li><li>Explore and assess innovative technologies to solve daily cybersecurity challenges efficiently.</li><li>Perform vulnerability assessments to identify technical weaknesses.</li><li>Assist in the security risk analysis for current and new systems and recommend solutions for reducing exposure areas.</li><li>Contribute to audit preparation and compliance-related activities.</li><li>Assist in the creation of security processes, procedures, and performance metrics.</li><li>&nbsp;Work closely with other technical and operational teams to ensure effective security integration.</li></ul>Requirements<ul><li>Degree (or in the process of obtaining) in Computer Science, Mathematics, Physics, or a related field.</li><li>Knowledge of at least one programming language (Python preferred) for writing automation frameworks and relevant security tools</li><li>Understanding of Windows and Linux operating systems.</li><li>Passion for continuous learning and growth in cyber security</li><li>Good command of the English Language both written and oral</li><li>Excellent communication and interpersonal skills</li><li>Ability to work collaboratively in a team and independently when required</li></ul>Will be considered a plus:<ul><li>Certifications in Cybersecurity, Programming, or Linux administration.</li><li>Familiarity with enterprise security tools and frameworks.</li></ul>Why would you enjoy working with us ?As member of our team:<ul><li>You will work in a mission-critical fintech company shaping the future of digital payments in Greece.</li><li>You will experience a workplace built on meritocracy, transparency, and recognition.</li><li>You will receive mentoring, specialized training, and certifications to boost your career development.</li><li>You will work with cutting-edge security technologies in a regulated financial environment.</li></ul>What we offer:<ul><li>Strong mentoring and guidance</li><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

Security Engineer

Intellectica is recruiting an ambitious Presales &amp; Proposal Engineer on behalf of its client, a long-established engineering company operating in the high efficiency energy sector. With a strong heritage and exclusive collaborations with leading European manufacturers, the company designs, supplies, and supports advanced Combined Heat &amp; Power (CHP) systems and integrated energy solutions. Its portfolio includes comprehensive engineering services, turnkey project delivery, and robust after sales support. Based in Athens, Greece and reporting directly to the Technical Director, the Presales &amp; Proposal Engineer will play a pivotal role in the development of technical commercial proposals and will collaborate closely with engineering, procurement, and sales teams.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the preparation of complete technical and financial proposals, ensuring alignment with client requirements and engineering performance standards</li><li>Analyzing client specifications, energy profiles, and site constraints to define optimal CHP system configurations</li><li>Conducting preliminary engineering studies, including energy balances, performance simulations, techno-economic assessments, and equipment sizing</li><li>Designing CHP system layouts and defining auxiliary systems (heat recovery, cooling systems, electrical integration, Balance of Plant)</li><li>Preparing high-quality technical documentation for proposals, including technical descriptions, layouts, and single-line diagrams</li><li>Coordinating with suppliers to obtain quotations, clarify technical specifications, and evaluate equipment options</li><li>Identifying and assessing new suppliers and technology partners to strengthen solution competitiveness</li><li>Developing CAPEX and OPEX estimates reflecting full lifecycle project costs</li><li>Supporting the Sales team in client meetings and presentations by providing technical expertise and solution insights</li><li>Collaborating closely with Engineering, Procurement, and Project Management teams to ensure smooth project handover</li><li>Monitoring market trends, competitor activity, and developments in the CHP and distributed energy sector</li><li>Undertaking any additional responsibilities as required</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Mechanical Engineering (ideally), Electrical Engineering or a related engineering field</li><li>3–5 years of experience in presales, proposals, or technical‑commercial engineering roles, preferably within energy or electromechanical projects</li><li>Previous involvement in CHP projects or energy‑generation systems is considered a strong advantage</li><li>Genuine enthusiasm for thermodynamics and energy systems</li><li>Proven capability in performing equipment sizing, energy calculations, and preliminary engineering studies</li><li>Strong familiarity with technical specifications, engineering documentation, and contractual requirements</li><li>Proficiency in AutoCAD</li><li>Excellent command of MS Office especially Excel and Word</li><li>Fluent in English and Greek, including technical terminology</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong analytical thinking</li><li>Ability to consolidate technical and commercial information</li><li>Team‑oriented mindset and effective cross‑department collaboration</li><li>Ability to prioritize and manage multiple proposals efficiently</li><li>Clear and confident technical communication</li><li>High attention to detail</li><li>Willingness to travel when required</li></ul>&nbsp;

Presales & Proposal Engineer

Intellectica is recruiting a&nbsp;Project Manager&nbsp;on behalf of its client, a long‑established engineering company that provides integrated processing, cooling and packaging solutions for the food &amp; beverage industry in Greece and the wider region, supported by more than six decades of experience in delivering complete production lines, advanced equipment and after‑sales service. As part of a broader industrial group active in food technology and engineering solutions, the company represents leading international manufacturers and executes turnkey projects across Greece and Southeastern Europe. The Project Manager will report to the head of the Production function and work closely with the Sales, Engineering, Service, Procurement, Operations and Finance teams, taking full ownership of production line projects and frequently traveling to client sites in Greece and Cyprus.Key activities and responsibilities of this role include:<ul><li>Leading the full lifecycle of production line projects for food &amp; beverage clients, ensuring delivery within scope, timeline and budget</li><li>Translating project requirements into structured plans with clear milestones and deliverables, while coordinating day‑to‑day progress across clients, engineering teams, suppliers and internal stakeholders</li><li>Monitoring timelines, identifying risks early, implementing corrective actions and preparing concise status updates to maintain transparent communication</li><li>Reviewing equipment specifications to verify technical compliance and alignment with project needs</li><li>Overseeing installation, testing and commissioning activities at client sites in Greece and Cyprus, ensuring smooth transition from installation to operational use</li><li>Participating in Factory Acceptance Tests (FAT) with international suppliers when required</li><li>Serving as the central point of contact for all project‑related communication</li><li>Managing suppliers to ensure accurate technical delivery, timely shipments and adequate on‑site support</li><li>Facilitating effective collaboration with Sales, Engineering, Service, Procurement and Operations</li><li>Preparing technical documentation, providing clarifications and supporting cost estimations when needed</li><li>Maintaining accurate project records and updates within ERP/CRM systems</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering,&nbsp;Mechanical or Chemical Engineering preferred</li><li>Certification in Agile Project Management (e.g., PMI-PMP, IPMA) is highly desirable</li><li>Minimum&nbsp;3 years of experience in project management&nbsp;within industrial, engineering or technical environments</li><li>Experience with industrial machinery, production equipment or food &amp; beverage processing/packaging lines is strongly advantageous</li><li>Solid understanding of technical specifications, equipment compliance and installation/commissioning processes</li><li>Proven ability to coordinate multiple stakeholders and manage complex projects with significant onsite presence</li><li>Fluency in Greek and proficiency in English, both written and spoken</li><li>Willingness to travel frequently across Greece and Cyprus (approx. 50% of the time)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and cross‑functional coordination</li><li>Solid planning, prioritization and organizational discipline</li><li>Analytical mindset and problem‑solving orientation</li><li>Attention to detail and technical accuracy</li><li>Accountability, ownership and reliability</li><li>Team collaboration and customer‑focused approach</li></ul>

Proect Manager

The role reports to the Retail manager and includes the below responsibilities:<ul><li>Manages operations in the regions/stores for which he/she is in charge and makes proposals for improving the process within the Operations department.</li><li>Organizes work and is responsible for the results of work in his/her team: defines KPIs, delegates tasks to associates, monitors the results of associates, motivates employees, develops knowledge of associates, implements company rules, informs employees about all news at regular monthly meetings and regular visits actions.</li><li>Implements and controls the implementation of the company’s strategy in order to ensure a high level of customer satisfaction in the region for which is he/she in charge.</li><li>In cooperation with retail manager sets and monitors the implementation of action plans in order to improve the work process at the regional level he/she leads.</li><li>Provides constructive feedback to other departments on operational challenges, sales improvement and overall performance improvement (range, stock, promotions, innovations, deliveries) for the region he/she manages.</li><li>He/she is responsible for the implementation of all standard operating procedures in retail stores in order to ensure the execution of all necessary activities and processes&nbsp;</li><li>Implements and controls all standards related to the appearance of the facility in the stores (hygiene, equipment, devices, visual merchandising…).</li><li>He/she is responsible for improving the work of retail stores through improvements in the work process, financial performance indicators and customer relations.</li><li>Plans and controls sales targets and costs for the region in charge in order to achieve the annual business plan.</li><li>Regularly monitors the inventory turnover ratio and makes suggestions to ensure that the values ​​are in line with the defined business plan.</li><li>Ensures and is responsible that the write-off and deficit are in accordance with the values ​​defined by the business plan – the rulebook for the region he leads.</li><li>He/she is responsible for the availability and high level of service that employees in retail stores provide to consumers, in order to attract more consumers and retain existing ones.</li><li>With his/hers work and undertaken activities, he/she improves the experience of buying consumers in stores.</li><li>He/she is responsible for monitoring and managing the schedule of employees in retail stores, their absences, transfers between stores, respecting all legally prescribed elements and informing Retail manager.</li><li>Provides full support, in all segments of work, new and renovated stores. Organizes all activities and all services related to the opening, renovation, and relocation of stores.</li><li>Provides support, trains and is responsible for employee training through referral to appropriate training, monitors improvements in daily work and provides feedback regarding their development&nbsp;</li><li>Monitors and identifies competition activities, accordingly, proposes new activities&nbsp;</li></ul>&nbsp;Key Requirements:<ul><li>A bachelor’s degree in marketing, business, or supply chain management.</li><li>At least 3 years of experience in Regional manager or similar roles</li><li>An excellent grasp retail and cosmetics market.</li><li>Possess great organizational, team leading and interpersonal skills.</li><li>Responsible, analytical, fast reacting and acting, able to work towards a common result for the appointed area.</li><li>Proficient in ERP&nbsp;</li><li>Driving license</li><li>Fluent in English&nbsp;</li></ul>

Regional manager

As a Shipping Operator in Trafigura, you will have the opportunity to join a team that manages one of the world’s largest fleets in the world, handling all aspects of Time and Voyage Charter vessel operations for the company. The ideal candidate will have a strong understanding of shipping logistics, charter party terms, and global maritime operations, with a focus on delivering efficient, safe, and cost-effective voyages, while ensuring proper operation of TC and spot vessels and maximize performance, following global standards and international regulations at all times.Key responsibilities<ul><li>Undertake voyage planning to meet international regulations and respond to vessel operational issues</li><li>Optimize bunker procurement and consumption strategies</li><li>Review and coordinate stowage planning, cargo handling operations, and real-time issue resolution</li><li>Coordinate agency appointments and provide voyage orders to vessels</li><li>Monitor vessel performance throughout all voyages, including speed and consumption analysis</li><li>Coordinate weather routing services and performance optimization initiatives</li><li>Manage hold / tank cleaning optimization</li><li>Handle vessel questionnaires, certificates, LOIs and all relevant supporting documentation</li><li>Maintain and update company software systems with required operational data</li><li>Collaborate with internal and external counterparties to ensure smooth management of ongoing operations, including pre- and post-fixture activities</li><li>Ensure compliance with Global Regulatory Requirements</li><li>Prepare operational reports and performance analysis</li><li>Ensure compliance with Trafigura's global policies and procedures at all times</li></ul>Required qualifications<ul><li>2-5 years’ office experience for Seafarers or 4-6 years’ office experience for Non Seafarers&nbsp;&nbsp;</li><li>Supramax/Panamax/Capesize vessel experience preferred</li><li>Strong knowledge of Charter Party terms (NYPE, Gencon, Baltime, etc.)</li><li>Fluent spoken and written English; IT system literacy (MS Office, Voyage management systems – IMOS VESON literacy, Optimization platforms)</li><li>Relevant maritime qualification/degree (e.g., nautical studies, maritime operations, or equivalent)</li></ul>Attributes for successCommercial &amp; Financial Acumen:<ul><li>Charter party terms and conditions (Time Charter, Voyage Charter)</li><li>BIMCO standard forms and clauses</li><li>Laytime and demurrage calculations</li><li>P&amp;L understanding and variance analysis</li></ul>Operational Expertise:<ul><li>Cargo operations – Preparation for Loading, discharge.</li><li>Bunker operations - Planning, quality specifications, sampling procedures.</li></ul>Analytical &amp; Reporting Skills:<ul><li>Data analysis and visualization - Dashboards, KPIs, trend analysis</li><li>Report writing and presentation skills</li></ul>Innovation &amp; Continuous Improvement:<ul><li>Automation tool development (desirable)</li><li>Understanding of AI/ML applications in shipping operations (desirable)</li><li>Continuous improvement initiatives</li></ul>Professional Skills &amp; Working Style<ul><li>Excellent communication and stakeholder management skills across internal teams and external counterparties</li><li>Commercial mindset with sound business acumen</li><li>Proven ability to work effectively under pressure in a fast-paced, deadline-driven environment</li><li>Adaptability to multicultural, dynamic trading environment</li><li>Problem-solving skills and ability to make sound decisions independently</li><li>Team player with collaborative approach</li></ul>

Dry Shipping Operator

The International Key Accounts Coordinator plays a central role within the Commercial Department, ensuring the seamless execution of all operational processes related to International Key Account Management. The position supports the International Key Accounts team by managing client requests, maintaining high-quality service standards, and contributing to the overall strength of the commercial relationship in a 360° approach.The role works closely with International Key Account Executives and the Head of International Key Accounts to deliver exceptional client experience and ensure operational excellence. &nbsp;Key Responsibilities:<ul><li>Client Support &amp; Relationship Management<ul><li>Respond promptly and professionally to all incoming calls and email requests.</li><li>Support holistically the International Key Accounts Executive</li><li>Manage and follow up on client requests end-to-end, ensuring timely and accurate resolution.</li><li>Build and maintain strong, professional relationships with key client contacts.</li><li>Handle and resolve client complaints efficiently while ensuring a positive customer experience.</li><li>Promote, support, and train clients via our corporate digital tools.</li><li>Coordinate with internal departments to ensure the smooth handling of client needs and issues.</li><li>Assist with the preparation and coordination of client meetings and events.</li><li>Log all client interactions in the CRM system, ensuring data accuracy and completeness.</li><li>Identify areas requiring escalation and ensure critical matters are addressed appropriately.</li></ul></li></ul><ul><li>Operational Excellence<ul><li>Prepare and send client proposals/RFPs within agreed timelines.</li><li>Ensure accurate and timely order entry in our internal systems.</li><li>Support the preparation and submission of annual client credit lines.</li><li>Maintain up-to-date sales and customer data in all relevant information systems.</li><li>File and organize all client-related documentation in line with company standards.</li><li>Adhere to company policies, communication guidelines, and brand standards.</li></ul></li></ul><ul><li>Monitoring &amp; Reporting<ul><li>Meet all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li><li>Support the generation and delivery of reports to clients with accuracy and within deadline.</li></ul></li></ul>Qualifications &amp; Skills:<ul><li>Previous experience in customer support, preferably in a B2B environment.</li><li>Strong customer service and communication skills across phone and email channels.</li><li>Fast and accurate typing skills.</li><li>Strong numerical ability and basic financial literacy.</li><li>Proficiency with CRM tools and related business applications.</li><li>Familiarity with administrative and support processes.</li><li>Strong IT literacy across MS Office and digital platforms.</li><li>High emotional intelligence (EQ).</li><li>Good command of written and spoken English.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal skills with the ability to build trust and maintain long-term client relationships.</li><li>Strong active listening abilities.</li><li>Solid organizational skills, including data management and document handling.</li><li>Ability to negotiate and influence when needed.</li><li>Empathy and the ability to understand different perspectives.</li><li>Capability to remain calm and effective under pressure or in stressful situations.</li></ul>

International Key Accounts Coordinator JR_10038628

Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. You’ll be part of the Volvo Athens Car Workshop team.&nbsp;ΤΕΧΝΙΤΗΣ ΟΧΗΜΑΤΩΝ VOLVO (PST)&nbsp;#YourRole in more detail✅ Responsible for the entire customer and workshop process, for the PST to deliver customer satisfaction and an efficient workshop process.✅ Responsible for retrieving and documenting all relevant information connected to having a complete work order at first customer contact. Responsible for customer and production planning, including giving price information.✅ Responsible for all work order administration, including invoicing of Warranty/Goodwill, Insurance cases, and Leasing companies.✅ Responsible for identifying and ordering parts, together with Workshop Support if needed.✅ Responsible for following Volvo methods when performing all types of jobs in the workshop. Support in following local workshop standards and routines.✅ Responsible for performing PDS and installing accessories for customers as well as the sales department.✅ Responsible for reporting faults or deviations in the Volvo systems to Volvo. This is to ensure that corrective actions can be taken.✅ Responsible for sharing relevant knowledge and findings with the team as well as for bringing problems to everyone's attention and solving them together with the team.✅ Responsible for following up with the customers a few days after the workshop visit.&nbsp;What will you bring:✅ Bachelor’s degree from a Technological Educational Institute (T.E.I.) or Vocational Training Institute (I.E.K.) in Mechanical Engineering or related field.✅ Five years of relevant work experience as a Mechanic or Electrician.✅ Excellent knowledge of MS Office suite and particularly&nbsp;Excel.✅ Fluency in Greek and English, both oral and written.✅ Desire for personal and professional development and growth.✅ Customer-centric philosophy with strong customer service skills.✅ Very good understanding of Mechanical &amp; Electrical/Electronic principles.✅ Good knowledge of diagnostic equipment.✅ Military obligations fulfilled (for male applicants).&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.

ΤΕΧΝΙΤΗΣ ΟΧΗΜΑΤΩΝ VOLVO (PST)

The Director of Sales Operations and Growth Strategy owns the client relationship and sales operation in Athens Greece for a global technology client. You will lead and develop high-performing teams in diverse EMEA markets, driving a vibrant sales culture and top-and-bottom line performance as a P&amp;L owner, developing innovative solutions designed to grow revenue, while maintaining focus on long-term strategic objectives. &nbsp;You will provide business critical insights using analytics, ensuring a cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and bring new initiatives into reality. &nbsp; This role has a hyper focus on aligning the highest-level company priorities with effective day-to-day operations, and helps evolve early stage ideas into future-growth initiatives. &nbsp;As the sales lead, you will be responsible for ensuring that your leaders and their sales teams are supported in creating and executing strategic plans and in the completion of required management processes (i.e. channel management, goal setting, etc.). You will serve as a strategic thought and business partner to the client, your team and the wider business engaging to develop data-driven plans to deliver scale and innovation. &nbsp;Your Responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;Achieve 100+% contractual bonus goals, revenue generation, expenses, forecasting, and financials&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manage day-to-day operations and deliverables&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Improve the key success metrics &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Develop a strong operating model to ensure rigor behind the below accountabilities:&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Revenue Forecasting accuracy&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Revenue and margin goals&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Client, customer, and Employee satisfaction scores&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Indirect below operational model&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the client on communication and changes and ensure that messaging reaches all employees.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Developing sales teams and leaders &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Have a One TTEC mindset – bring all support teams together to ensure alignment implementation of the site strategy &nbsp; The skills you’ll need:•&nbsp;&nbsp;&nbsp;&nbsp;An ability to lead and partner successfully with teams, management and client&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability and a system to deliver multiple, complex, on‐going tasks and projects&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A high level of integrity, judgment and follow through&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A strong track-record in coaching, people, and leadership skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability to execute and maintain best in class Sales methodology practices&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong attention to detail&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Data driven decision making skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical, verbal and written communications skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Technology acumen and reporting&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability to drive innovation to accelerate business growth &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A solution orientated approach to problem solvingQualifications &nbsp; Minimum Qualifications: &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong experience in sales operations management (inbound or outbound sales) ideally within a call center or BPO company •&nbsp;&nbsp;&nbsp;&nbsp;People management experience with proven record of success&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience in building executive relationships with internal and external stakeholdersWhat We Offer:•&nbsp;&nbsp;&nbsp;&nbsp;Competitive Salary&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Variable incentive bonus plan&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Tuition reimbursement&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Global career mobility &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Employee recognition programs&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Professional development&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;State of the art technology which allows for seamless global connectivity&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Rich wellness program and health incentives&nbsp;

Director, Sales Service Delivery

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

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