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What impact will you make?#YourOpportunityWe are currently seeking for enthusiastic and self - driven Data Scientist professional with exceptional analytical skills and experience in consulting or financial services to become part of our rapidly growing Financial Risk Management team in our offices in Athens.Our Financial Risk Management (FRM) practice constitutes the fastest growing team in the local market with a proven track record of delivering large scale engagements across the industry during the recent past. Our practice forms part of Deloitte’s North South Europe (NSE) “One_FRM” initiative which brings together risk professionals from the UK, Italy, the Netherlands, Belgium, the Nordics, Switzerland, Ireland and Greece into one single team thus representing an excellent opportunity to join forces and fulfil the core principle of Deloitte to act “as one” at European level with the aim to continue offering “state of the art” and value-adding propositions to our clients and solve “real world” problems faced by Financial Institutions in Greece and abroad.We offer to our clients comprehensive solutions in the wide spectrum of financial risk areas focusing on credit and market risk as well as capital management, liquidity and treasury risk as a response to industry-wide challenges.If you are ready to advance your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you are ready to join Deloitte’s Financial Risk Management practice.#YourRoleDeloitte is a leading provider of Financial Risk Management Advisory services and thus offers the opportunity to work on high-profile projects and clients that are leaders in the industry.Our projects vary and your responsibilities will differ based on the focus of the client engagement and needs. However, your role could include and may require you to:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and implement&nbsp;machine learning models&nbsp;for risk use cases such as:o&nbsp;&nbsp; credit scoring and risk segmentationo&nbsp;&nbsp; early warning systemso&nbsp;&nbsp; anomaly and fraud detectiono&nbsp;&nbsp; stress testing and scenario analysis·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and deploy&nbsp;Generative AI solutions, including:o&nbsp;&nbsp; automation of risk reporting and documentationo&nbsp;&nbsp; intelligent data extraction and summarization·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply&nbsp;advanced statistical and quantitative techniques&nbsp;to large datasets·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with risk and business teams to&nbsp;translate requirements into analytical models·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support&nbsp;model deployment and industrialization&nbsp;(APIs, pipelines, cloud environments)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure alignment with&nbsp;model risk management (MRM)&nbsp;practices·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare high-quality&nbsp;client deliverables and presentations#WinningRequirementsWe are specifically seeking professionals who possess both technical and business skills, can clearly articulate the outcomes and value of their work, and can demonstrate the following:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-5 years of relevant experience in&nbsp;banking or financial services, exposure to&nbsp;risk management use cases&nbsp;(credit, market, liquidity) is highly desirable·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong background in&nbsp;machine learning, statistics, and quantitative modeling·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in&nbsp;Python&nbsp;(pandas, scikit-learn, TensorFlow/PyTorch)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with&nbsp;Generative AI / LLMs&nbsp;(prompt engineering, RAG, fine-tuning)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience delivering&nbsp;AI/ML solutions in production environments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of&nbsp;data engineering concepts&nbsp;(SQL, ETL, pipelines)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of data visualisation tools and ability to create dashboards and reports·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of the machine learning lifecycle, from prototyping state-of-the-art to scaling and managing for enterprise use·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of key considerations for Ethical and Responsible data and AI, and experience applying them·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to explain complex models to non-technical stakeholders·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong communication and presentation skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work in cross-functional teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Problem-solving&nbsp; mindset#AboutDeloitteOur servicesDeloitte operates in Greece since 1975, as a member of one of the world’s largest professional services networks, Deloitte Touche Tohmatsu. With offices in Athens, Thessaloniki, Heraklion, Patras and Ioannina, Deloitte Greece employs more than 2,900 professionals.After 50 years of successful and dynamic presence in the Greek market, we bring an unmatched breadth and depth of expertise across audit and assurance, technology &amp; transformation, tax &amp; legal and strategy, risk &amp; transactions advisory services. Operating in a multidisciplinary model enables us to draw from a pool of world-class talent, identifying the ideal skillset for each project, and to collaborate across businesses, to solve the toughest, most challenging issues of our clients. It is with them that we have built a trusted relationship, by delivering innovative solutions and utilizing state-of-the-art tools and technologies across all industries- Consumer Products, Energy Resources &amp; Industrials, Financial Services, Life Sciences &amp; Health Care, Government &amp; Public Services, Technology, Media &amp; Telecommunications.Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.

Data Scientist - AI / GenAI for Financial Risk Management

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Small Business Banking Relationship Manager tojoin our dynamic team.We are looking for a Small Business Banking Relationship Manager who will beresponsible for the management, development, coordination and completion of thesale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers andinforming them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the developmentof new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB)products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SBproducts / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products /services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), byproviding all the required information• Support the implementation and improvement of the Branch’s organization andoperations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance oranother related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Small Business Banking Relationship Manager

The Cabin Crew Member ensures the safety, comfort, and well-being of passengers throughout the flight. They provide exceptional customer service, conduct safety procedures, and respond effectively to any in-flight needs or emergencies. They act as the link between the airline and its passengers, maintaining professionalism while creating a safe and pleasant travel experience.Responsibilities: <ul><li>Ensures the comfort of passengers throughout their journey</li><li>Delivers outstanding customer service with a warm and friendly attitude.</li><li>Handles in-flight duties such as meal service and passenger queries.</li><li>Assists in boarding, disembarking, ensuring smooth flight operations.</li><li>Ensures passenger safety by implementing company safety procedures and emergency drills.</li><li>Administers First Aid, if needed.</li><li>Acts as an ambassador for the airline, offering a first-class experience from takeoff to landing.</li></ul>Competences: <ul><li>Exceptional communication and interpersonal skills.</li><li>Passion for customer service and working in a team.</li><li>Ability to remain calm under pressure and handle emergencies with professionalism.</li><li>Ability to meet the challenges of dealing with guests with integrity in demanding situations.</li></ul>Requirements: <ul><li>High School Diploma.</li><li>Normal vision (contact lenses accepted).</li><li>Flexible working in shifts, weekends, and public holidays.</li><li>Flexible to be based at any base of the Company.</li><li>Military obligations fulfilled (if applicable).</li><li>Fluency in Greek and English (verbal and written). Knowledge of additional languages will be considered an asset.</li><li>IT literate (MS Office).</li></ul>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Cabin Crew Member (No EASA Attestation Required)

Sales Advisors are vital to our success! Yes, you will need to be able to carry out regular tasks for the optimal store operation like delivering exceptional customer service, making sales, replenishing shelves and keeping the store clean and tidy, but there's so much more to it than that! Sales Advisors are experts in giving our customers the advice they need to live healthier, happier lives. And you will be ready for whatever question, query or lifestyle goal is thrown your way, as we make sure you complete a specialized “Qualified to Advise” training that is designed in order for you to thrive in your role! The training is challenging, but it will turn you into a health and wellness expert, ready to advise our customers on whatever they need! If you want to go on and specialize in sports, nutrition, beauty or aromatherapy, we can help you to do that too.&nbsp;The personTo be successful, we'd like you to show us that you have:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compassionate and consultative approach to customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Motivation to study and ability to undertake computer-based study to support the product knowledge&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;required to achieve an accredited qualification·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work well within a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively multi-task·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive attitude and achievement drive·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of the English language, both written and verbal·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PC skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fulfilled military obligations (where applicable)&nbsp;Considered as an asset:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's Degree in Nutrition &amp; Dietetic Science studies or Pharmacy studies or related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in sales/customer service&nbsp;We offerWe offer a competitive remuneration &amp; benefits package (bonus scheme, medical plan, etc.), extensive and continuous training, as well as exceptional opportunities to grow and develop both personally and professionally in an exciting and empowering work environment!

Sales Advisor (The Mall)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

Being a part of the IT team, reporting to the Front Office IT Services Manager, you will be responsible and accountable for:<ul><li>Administering, monitoring, supporting, and maintaining the Front Office applications to ensure the undisrupted operation of the IT (Stores IKEA, Holland and Barrett &amp; Intersport, E-commerce) &amp; Telecommunication systems and the best Customer Service</li><li>Providing Helpdesk services and ticketing based on SLA</li><li>Implementing all necessary IT routines and procedures</li><li>Providing 1st level support on all IT issues</li><li>Participating in IT related projects and new stores establishments</li></ul>Qualifications &amp; Competencies required:&nbsp;<ul><li>Bachelor’s Degree (in Information Technology or related field will be considered as an asset)</li><li>At least 1 years of relevant work experience</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Strong Customer Focus</li><li>Team player</li><li>Good planning, organizational and follow up skills</li><li>Good communication and interpersonal skills &nbsp;</li><li>Ability to work under pressure and strict deadlines &nbsp;</li><li>Good command of the English language</li></ul>Qualifications considered as an asset:<ul><li>Experience in Retail Business Processes and Systems</li><li>Experience in ERP applications (preferably Microsoft Dynamics Nav)</li><li>Good Knowledge of Microsoft SQL RDBMS</li></ul>We offer:<ul><li>Competitive remuneration &amp; benefits package&nbsp;</li><li>Extensive continuous training&nbsp;</li><li>Career &amp; development prospects in FOURLIS Group&nbsp;</li></ul>

IT Support Specialist

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and escort them to their seat. They also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. He/she will work closely with the Culinary and Beverage teams to ensure One&amp;Only service standards exceed the experience of the guest. Key Duties and Responsibilities<ul><li>Greeting guests as they enter and putting them on a waiting list as necessary.</li><li>Providing guests with menus and answering any initial questions.</li><li>Seating guests at tables or in waiting areas.</li><li>Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.</li><li>Engaging with guests to ensure they're happy with food and service.</li><li>Responding to complaints and helping to resolve them.</li><li>Answering phone calls, taking reservations and answering questions.</li><li>A knowledge of the menu.</li><li>Helping with other positions in the restaurant as needed.</li><li>Providing great customer service.</li><li>To assist with any other duties that are required by the members of the management team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 2 years’ experience</li><li>Excellent Communication skills</li><li>Excellent knowledge of English</li><li>Workplace training from within a high standard hotel environment.</li><li>Knowledge of catering operations and beverage practices within the catering industry. &nbsp;</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Hostess | Ora By Ettore Botrini | One&Only Aesthesis, Athens (18938)

Customer Experience Consultant/Senior Consultant @ Deloitte Digital What Impact will you make? We are currently looking for an enthusiastic Customer Experience Consultant/Senior Consultant to join our dynamic Deloitte Digital team in Athens. Deloitte is the first ranked consulting company delivering business advisory and technology enabled business transformations across the globe. Within Deloitte, our teams focus on delivering trusted high-end technology advisory services. Should you be an enterprise technologies enthusiast, with a great affinity for the business side of a problem, willing to play an active and hands-on role in supporting our clients in delivering high-end solutions and motivated to take on new challenges across industries, in Greece as well as internationally, this is the opportunity to do so.&nbsp;&nbsp; At Deloitte, you will gain exposure to a variety of industries, projects and technologies, helping your career growth and professional development. #YourRole As a Customer Experience Consultant/Senior Consultant, you will support end-to-end engagements with leading organizations, from approach and solution shaping to delivery and project coordination. You will be working across customer experience, sales and service operations, digital journeys, and operating model transformation projects. The role is designed for someone who can contribute across the full project lifecycle; support proposal development, structure analysis, participate in client workshops, draft high-quality deliverables, coordinate day-to-day project activities, and help keep teams and stakeholders aligned. During your tenure, you will demonstrate and develop your ability to: <ul><li>Participate in diagnostics, including as-is mapping, process and data analysis, stakeholder interviews, and workshops, ensuring structured and practical outputs.</li><li>Support the design of customer journeys, processes, flows, communication, campaigns, governance models, and operating frameworks.</li><li>Draft and refine key deliverables such as presentations, reports, blueprints, operating models, KPI frameworks, roadmaps, and requirements documents.</li><li>Coordinate day-to-day project activities, including maintaining plans, trackers, and status reports, while following up on actions and supporting overall project organization, as well as leveraging productivity and AI-enabled tools to enhance quality and speed.</li><li>Facilitate alignment across internal teams and client stakeholders, acting as a day-to-day contact for specific workstreams and ensuring clear communication.</li><li>Capture and structure requirements, translating them into actionable outputs and ensuring consistent follow-through.</li><li>Maintain high standards of professionalism, responsiveness, and communication, building trust with client teams through structured problem solving and reliable execution.</li><li>Support opportunity identification and preparation of proposals, RFP/RFQ responses, and client presentations.</li><li>Contribute to solution design, scope definition, timelines, staffing logic, and effort estimates in a way that improves clarity, momentum, and execution discipline.</li><li>Prepare clear, concise presentations, written responses, and supporting materials for internal reviews and client interactions, helping translate client needs into structured workplans, deliverables, and commercial input.</li></ul> #WinningRequirements The ideal candidate for this role will have: <ul><li>Approximately 4-5 years of experience in management consulting, CX or CRM projects, digital transformation, marketing &amp; communications or customer operations.</li><li>Exposure to regulated or operationally complex sectors such as banking, insurance, or energy is a plus.</li><li>Strong analytical and problem-solving skills, with the ability to work with both qualitative and quantitative inputs.</li><li>Very good PowerPoint and Excel skills, with the ability to structure clear presentations and simple models.</li><li>Familiarity with collaboration and AI-enabled tools, with a willingness to use them to enhance productivity.</li><li>Ability to work effectively in multi-disciplinary teams, manage multiple priorities, and meet deadlines.</li><li>Strong stakeholder management and facilitation skills, with comfort working across both business and project teams.</li><li>Excellent written and verbal communication skills in English; additional languages are a plus.</li><li>Military obligations fulfilled where applicable</li></ul> #AboutTechnology &amp; Transformation Six core competency areas make up our Technology &amp; Transformation service line: <ul><li>Cyber;</li><li>Deloitte Digital;</li><li>Engineering, AI &amp; Data;</li><li>Human Capital;</li><li>Enterprise Technology &amp; Performance;</li><li>Finance Transformation.</li></ul> We exist to solve complex problems Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Technology &amp; Transformation team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. We are committed to collaboration Our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities. We create long-term, sustainable impact We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. WHY DELOITTE At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTE Our services Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our Purpose Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our values At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Our talent experience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. ("DCM") countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms and their related entities (collectively, the "Deloitte organization"). DTTL (also referred to as "Deloitte Global") and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see [1] www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see [2] www.deloitte.com/about to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500g; companies. Learn how Deloitte's approximately 312,000 people make an impact that matters at [3] www.deloitte.com. This document and its contents are prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document. (c) 2025 Deloitte Central Mediterranean. All rights reserved.2025 Deloitte Central Mediterranean. All rights reserved.

Customer Experience Consultant/Senior Consultant @ Deloitte Digital

As a Receptionist and, you will provide professional administration services to the Athens office and its visitors. You will support the facilities and administration team to ensure that the office is maintained safely, providing a pleasant working environment as well as supporting team administration requirements in an accurate and timely manner.Key responsibilitiesFront of House, Communication &amp; Employee/Visitor Support<ul><li>Ensure the smooth running of daily office operations to support overall employee efficiency</li><li>Act as the first point of contact for internal and external communication, including phone calls, emails, and general enquiries</li><li>Facilitate clear and professional communication between internal teams and external stakeholders</li><li>Provide a high standard of service to visitors and employees, responding to requests and needs promptly and professionally</li><li>Welcome, register, and escort visitors, ensuring a professional and seamless front-of-house experience</li><li>Manage meeting room bookings, ensuring rooms are appropriately prepared, scheduled, and turned over efficiently</li><li>Support meetings and office events through coordination, setup, and logistical assistance</li><li>Prepare meeting agendas and take minutes when required</li><li>Handle sensitive and confidential information with discretion, ensuring compliance with privacy and security policies</li><li>Adapt to changing priorities while ensuring deadlines and service standards are consistently met</li></ul>Office Administration &amp; Operational Support<ul><li>Provide comprehensive administrative support across departments, assisting with day-to-day operational requirements</li><li>Maintain accurate and well-organised physical and digital filing systems, ensuring accessibility and data integrity</li><li>Support efficient management of office resources, including supplies, equipment, and workspace utilisation</li><li>Coordinate procurement of office supplies and services, ensuring timely delivery and cost efficiency</li><li>Process invoices and payment requests in accordance with internal procedures</li><li>Assist with budget tracking and monitoring of office-related expenditure</li><li>Support onboarding of new employees, including workspace preparation, system access coordination, and induction support</li><li>Assist in planning and coordinating office events, meetings, and conferences, including logistics and scheduling</li></ul>Facilities, Security &amp; Workplace Support<ul><li>Support facilities management activities, including maintenance coordination, office upkeep, and service resolution</li><li>Liaise with cleaning and facilities teams to ensure a safe, clean, and professional working environment</li><li>Manage access control systems, including issuing security access cards, monitoring visitor entry, and maintaining accurate logs</li><li>Escort technicians and contractors on-site and support maintenance or repair works as required</li><li>Proactively identify and address facilities-related issues to ensure smooth office operations</li><li>Ensure meeting rooms, kitchens, and shared spaces are consistently maintained to a high standard</li></ul>Required qualifications<ul><li>Minimum 1 year experience in Reception or Facilities department</li><li>Previous experience in customer service and dealing with VIP/high-profile guests is essential</li><li>Fluent in Greek and English (native or professional level in both languages)</li><li>Proficient in Microsoft Outlook, Excel, and Word (intermediate/sufficient level)</li></ul>Attributes for success<ul><li>Teamwork Skills: Team-oriented with the ability to work independently</li><li>Effective Communication​: Strong verbal and written communication skills</li><li>Customer Focus: Thrives in customer-facing environments and consistently delivers excellent service</li></ul>

Receptionist

Do you want to become part of our health &amp; wellness success story? If yes, then this is the right time to apply for the Sales Advisor position for our Store in Glyfada!Wellness begins with you, start your journey today!&nbsp;The&nbsp;jobSales Advisors are vital to our success! Yes, you will need to be able to carry out regular tasks for the optimal store operation like delivering exceptional customer service, making sales, replenishing shelves and keeping the store clean and tidy, but there's so much more to it than that! Sales Advisors are experts in giving our customers the advice they need to live healthier, happier lives. And you will be ready for whatever question, query or lifestyle goal is thrown your way, as we make sure you complete a specialized “Qualified to Advise” training that is designed in order for you to thrive in your role! The training is challenging, but it will turn you into a health and wellness expert, ready to advise our customers on whatever they need! If you want to go on and specialize in sports, nutrition, beauty or aromatherapy, we can help you to do that too.&nbsp;The personTo be successful, we'd like you to show us that you have:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compassionate and consultative approach to customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Motivation to study and ability to undertake computer-based study to support the product knowledge required to achieve an accredited qualification·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work well within a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively multi-task·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive attitude and achievement drive·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of the English language, both written and verbal·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PC skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fulfilled military obligations (where applicable)&nbsp;Considered as an asset:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's Degree in Nutrition &amp; Dietetic Science studies or Pharmacy studies or related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in sales/customer service&nbsp;We offerWe offer a competitive remuneration &amp; benefits package (bonus scheme, medical plan, etc.), extensive and continuous training, as well as exceptional opportunities to grow and develop both personally and professionally in an exciting and empowering work environment!If you want to join our team, please send us your complete resume!

Sales Advisor (Glyfada)

Intellectica is recruiting a hands-on and proactive&nbsp;Warehouse&nbsp;Supervisor&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Warehouse Manager, the successful candidate will be responsible for supervising shift-based warehouse operations, guiding frontline teams, and ensuring the smooth execution of logistics processes in line with safety protocols, service standards, and operational targets.Key activities and responsibilities of this role include:<ul><li>Overseeing the smooth execution of shift-based warehouse operations, ensuring all activities align with company standards, safety protocols, and customer expectations</li><li>Monitoring daily attendance, allocating tasks according to resource planning, and adjusting workflows to meet operational demands</li><li>Managing the full cycle of warehouse processes, including inbound, storage, picking, packing, outbound, and returns</li><li>Providing hands-on support in operational tasks when required, demonstrating a proactive and solution-oriented approach</li><li>Conducting regular inventory checks, reporting discrepancies, and performing spot or scheduled stock counts</li><li>Ensuring the availability of packaging materials and initiating timely requests for replenishment</li><li>Enforcing health, safety, hygiene, and facility access protocols in line with company policies</li><li>Delivering onboarding and refresher training to team members, ensuring compliance with procedures and operational readiness</li><li>Acting as the primary point of contact for Customer Care during the shift, managing first-level requests and escalating issues as needed</li><li>Leading, coaching, and supporting warehouse teams to achieve productivity, quality, and service targets</li><li>Completing shift checklists and operational reports accurately and on time</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Secondary or higher education, ideally in Logistics, Supply Chain, or a related field</li><li>3–5 years of experience in warehouse or distribution centre operations, including at least 1 year in a supervisory or team-leading role</li><li>Solid understanding of warehouse processes such as inbound, storage, picking, packing, and outbound</li><li>Proven ability to manage shift-based teams and coordinate daily operational activities</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Proficiency with Microsoft Office Suite</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>Core competencies of a successful candidate:<ul><li>Team leadership and coaching</li><li>Operational problem-solving</li><li>Clear and confident communication</li><li>Safety and quality awareness</li><li>Hands-on and proactive mindset</li><li>Customer service orientation</li></ul>

Warehouse Supervisor

In the Service department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing excellent track record and service experience globally, we work to ensure that we manage our clients' plants effectively to get the most out of each turbines while upholding to our commitment to safety standards.&nbsp;Responsibilities<ul><li>Work to the highest safety and environmental standards whilst ensuring that service targets are met</li><li>Carry out periodic service inspections in accordance with Vestas' specifications alongside both electrical, mechanical, and hydraulics component replacement and troubleshooting</li><li>Ensure a smooth operation of our turbines and use of our systems within condition monitoring and remote control</li><li>Maintain an efficient service vehicle and well-stocked warehouse by ordering materials, tools, and spare parts when needed</li><li>Assemble components and main components according to current rules or work instructions, if necessary, making use of internal or external cranes</li><li>Motivated contact with customers regarding completed and upcoming service and repairs</li></ul>Qualifications<ul><li>Obtained technical education in Electric Engineering, Automation or Mechanical Engineering</li><li>Relevant experience in electromechanical maintenance would be an asset, preferably in wind industry.</li><li>Driving license.</li></ul>Competencies<ul><li>Able to read and write English</li><li>A significant understanding of and commitment to the highest standard of health and safety in the work environment</li><li>Ability to climb a wind turbine and perform tough physical work in heights as well as in various weather conditions</li><li>Open to travel to other sites when required</li><li>Enjoy working in teams and communicating with numerous stakeholders; you will work closely with others in the field but also connect with the wider business</li><li>Solutions-oriented and well organized in your work</li></ul>

Service Technician - Livadeia

Autohellas Hertz is seeking for a&nbsp;Sales Executive to join its strong Leasing Sales team in Athens!The LSE’s main responsibilities will be:<ul><li>Successfully creating business from new and existing customer accounts</li><li>Effectively communicating on a daily basis with prospect clients in order to widen clientele basis</li><li>Conducting sales visits, presenting Hertz Portfolio and benefits to prospect and existing clients</li><li>Identifying client needs and suggest appropriate products/services mix</li><li>Preparing offers and negotiating with clients</li><li>Administrating all relevant documents</li><li>Building strong rapport with customers</li><li>Keeping updated with the Car industry for Light Commercial Vehicle &amp; Private Commercial</li><li>Meeting and exceeding sales targets</li><li>Reporting to Commercial Manager</li></ul>Requirements<ul><li>Preferably holder of a Bachelor degree in Management/Business Administration and/or Marketing and/or Economics</li><li>A minimum of 3 years in Sales and/or Business Development within services-oriented environment with proven track record</li><li>Proficient use of English in written and oral communication</li><li>Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems</li><li>Strong communication &amp; negotiation skills and ability to find and approach decision makers</li><li>Ability to work under tight deadlines</li><li>Dynamic personality and in the same time team player</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Sales Executive - Leasing

Tesla is seeking a Service Operations Analyst to join our team. This role is integral to the success of our service organization and will directly help with providing our customers with an excellent service experience and help realize our mission to accelerate the world’s transition to sustainable energy.In this role, you will support our organization to build, manage and action our service performance measurement tools and routines. You will work together with our Regional Director and Service Performance Lead to perform the needed data analytics, reporting building, project management and operational tasks.Τι θα κάνετε<ul><li>Develop and manage comprehensive reporting and analytics to identify key operational improvements for local service operations</li><li>Lead performance management routines with Area Managers and support with action identification and implementation</li><li>Support Service Country Manager and/or Service Performance Lead in day-to-day operations</li><li>Collaborate on service strategy identification and setting for Central Europe region</li><li>Resolve incoming issues and requests from stakeholders in a timely manner</li><li>Collaborate and interact with EMEA and HQ teams on service performance and regional initiative implementation</li></ul>Τι θα έχετε μαζί σας<ul><li>Demonstrated success in setting goals and priorities, and driving for results</li><li>Strong analytical skills and ability to manage and interpret mass data</li><li>Ability to work in a fast-paced environment with attention to detail</li><li>Creative problem-solving skills to drive continuous improvements</li><li>Excellent communication skills and ability to establish strong working relationships</li><li>Strong team player with an interest in automotive techniques related to repair and servicing of vehicles</li><li>Digitally savvy and able to adapt quickly to new technology and systems</li></ul>

Service Operations Analyst (Balkans)

We are currently looking for an&nbsp;IT Service Desk Team Leader to join our Information Technology &amp; Digital Strategy Division based in Paiania.&nbsp;By joining this role, you will play a key part in ensuring the smooth and efficient operation of the IT Service Desk, driving service quality, supporting team performance, and contributing to continuous improvement of IT support services across the organization. Your role will encompass:<ul><li>Coordinating the daily operations of the IT Service Desk (1st and 2nd level support)</li><li>Ensuring proper handling, prioritization, and escalation of incidents and service requests</li><li>Monitoring SLA compliance and key performance indicators (KPIs)</li><li>Performing ticket quality reviews and supporting continuous service improvement initiatives</li><li>Providing coaching, onboarding, and performance feedback to team members</li><li>Collaborating with other IT teams to support resolution of critical incidents</li><li>Managing major incidents and ensuring timely communication and coordination until resolution</li><li>Contributing to the optimization of Service Desk processes and workflows</li></ul>&nbsp;What you will bring to the role:<ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in an IT Service Desk or IT Support environment</li><li>2+ years of experience in a team coordination or leadership role is considered a strong advantage</li><li>Good understanding of ITIL practices and service management principles</li><li>Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management or similar)</li><li>Strong leadership, communication and interpersonal skills with a customer-focused mindset</li><li>Strong organizational, prioritization and problem-solving skills with the ability to work under pressure</li><li>Fulfilled military obligations (where applicable)</li></ul>&nbsp;Share the same Value-Based Behaviors:<ul><li>People &amp; Personal Growth</li><li>Results Orientation &amp; Safety Excellence</li><li>Collaboration &amp; Trust</li><li>Empathy &amp; Effective Communication</li><li>Flexibility &amp; Adaptability</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant</li><li>Preferential household electricity plan</li><li>Group Health Insurance program</li><li>Pension Plan</li></ul>&nbsp;

IT Service Desk Team Leader

Will be reporting to the Accounts Receivables Supervisor.Duties and Responsibilities to include:This position’s main focus is supporting all Accounts Receivables tasks and other daily administration tasks as required, such as:<ul><li>Collecting, creating and sending invoices to customers, based on hotel procedures</li><li>Reconciliations: Identify and resolve discrepancies in charges or payments through research and communication with other departments</li><li>Customer service: Resolving customer queries regarding their billing and account statements and invoices</li></ul>The role is designed to support the various functions of the Accounts Receivables department and is an entry level role.The successful candidate should possess the following knowledge, skills and attributes<ul><li>University Degree in a Accounting (a Master’s degree will be considered an asset)</li><li>A good working knowledge of Opera</li><li>Excellent command of Microsoft Tools – Word, and Excel (for reconciliation tasks)</li><li>At least 1-2 years of working experience in billing, collection, and/ or monitoring customer balance processes</li><li>Excellent command of the Greek, and English language (certified at Proficiency level), additional languages are an asset</li><li>Strong analytical, problem solving, time-management and project management skills</li><li>Organizing skills and coordination ability with good attention to detail</li><li>Interpersonal communication skills, and commitment to fostering a positive working environment, and relationship with other hotel teams</li><li>Integrity, as this is a role that handles both Guest and Associate personal data</li></ul>

Accounts Receivables Clerk 26053184

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "&nbsp;IP Network &amp; Security Engineer” to be part of our “IP Network &amp; Security Operations team”You have a challenging mission for:&nbsp;Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.What will you do:&nbsp;<ul><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field</li><li>3+ years of experience in a similar role, preferably in the telecommunications sector.</li><li>Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.</li><li>Experience in Linux, scripting languages, Python and Ansible</li><li>Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).</li><li>Experience in Fortinet firewalls. Cisco ACI.</li><li>To be able to act as a team player, to work collaboratively, providing technical support.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

IP Network & Security Operations Engineer

Epsilon Net SA,&nbsp;the&nbsp;largest IT group of companies in Greece&nbsp;and the&nbsp;No.1 Best Workplace in Tech 2023&nbsp;is seeking for the department of Fuel Services,&nbsp;Field Engineers&nbsp;in Athens.Responsibilities:<ul><li>On site Hardware installation, Support, repair of Fuel and IT Equipment/Applications</li><li>Assist users in resolving software/hardware/system related issues by phone, remote, on site.</li><li>Provide work around steps for customers to prevent or minimize impact of problem reported.</li><li>Carry out research to find out the problems and develop solutions using remote access tools.</li><li>Confirm support contract status and determine whether requested support is in scope of the contra</li><li>Build positive relationships with customers</li></ul>Requirements:<ul><li>Degree in IT field or Electronic Engineering</li><li>Ability to troubleshoot, test, repair and service technical equipment</li><li>Previous experience in similar position (experience in Fuel Position will be considered as a plus)</li><li>Understanding of safety guidelines</li><li>Skilled in repair of electronics boards- soldering iron usage.</li><li>Ability to work flexible shifts</li><li>Skilled in Microsoft Office, Windows Operating Systems, basic Networking Equipment</li><li>Excellent communication and organizational skills</li><li>Good understanding in English</li></ul>We Offer:<ul><li>Multi-awarded working environment (10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 1&nbsp;Best Workplace in Technology&nbsp;Awards).</li><li>Competitive remuneration package.</li><li>Ongoing training, opportunities &amp; career development.</li><li>Private medical insurance.</li><li>Psychological support line.</li><li>Online personal- training programs.</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs.</li></ul>

Field Engineer

Intellectica is recruiting an experienced and purpose-driven Communications Manager on behalf of its client, a leading non-profit organization with a mission to ensure equal opportunities for all by harnessing the power of knowledge for employment and personal development. With a 10-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs to help individuals realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the CEO and lead the organization’s communications department. This is a key leadership role responsible for implementing the communication strategy, strengthening brand awareness, and engaging a broad range of audiences and stakeholders across multiple platforms.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Developing and implementing integrated communication and visibility strategies across digital, print, and media channels</li><li>Managing the end-to-end content process for the organization’s website, social media platforms, newsletters, press releases, and impact reports</li><li>Supervising the development, execution, and performance of social media content, digital ad campaigns, and website activity</li><li>Building relationships with journalists, influencers, and media outlets to secure coverage and manage media inquiries</li><li>Collaborating with program teams to source impact stories, visuals, data, and testimonials for storytelling and campaign use</li><li>Monitoring analytics and KPIs across platforms to track performance and inform content strategy</li><li>Representing the organization at events, meetings, and conferences, as needed</li><li>Supporting donor engagement and stakeholder communications across the humanitarian ecosystem</li><li>Identifying new audience segments and building communication tools to reach them</li><li>Managing content calendar and overseeing translation, proofreading, and distribution of press materials</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Communications, Public Relations, Journalism, or a related field</li><li>Minimum of 5 years of professional experience in a similar role, preferably within the non-profit or social impact sector</li><li>Proven experience in building and executing communication strategies</li><li>Proficiency in managing social media channels and using tools such as Meta Business Suite, Hootsuite, or similar</li><li>Working knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite)</li><li>Proficiency in Microsoft Office and CRM tools</li><li>Willingness to travel occasionally</li><li>Fluency in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Excellent communication (written and verbal) and public speaking skills</li><li>Excellent organizational and time-management skills; ability to manage multiple priorities</li><li>Strategic and creative thinker with a proactive mindset</li><li>Highly organized and detail-oriented</li><li>Emotionally intelligent, collaborative, and adaptable</li><li>Commitment to equality, inclusion, and non-discriminatory practices</li><li>Adaptability in a fast-paced environment</li></ul>

Communications Manager

As&nbsp;HR Business Partner - Manufacturing, you will work closely with the HR, Operations &amp; Payroll team, to ensure smooth HR operations, confidentiality and punctuality regarding all HR processes and policies. This position plays a key role in providing both operational and strategic human resources support to develop and coordinate programs which directly support the achievement of business objectives. This position supports the site managers in managing the day-to-day Human Resources functions including recruiting and selection, performance management, talent development, employee relations, total rewards, onboarding, policy implementation, employee engagement, communication activities, and employment law compliance.&nbsp;What you'll do:&nbsp;HR Services&nbsp;<ul><li>Participate in developing department goals, objectives and systems</li><li>Assist in evaluation of reports, decisions and results of department in relation to established goals</li><li>Recommend innovative approaches, policies and procedures to affect continual improvements in efficiency to the department and service performed</li><li>Assist in preparation and review of Annual HC Planning and Annual Budget</li><li>Support annual HR processes (merit cycle, talent reviews, calibration).</li><li>Implement global HR initiatives and ensure local activities are aligned to the global HR strategy</li><li>Partner with HR Centers of Excellence (COEs) including Talent Acquisition, Total Rewards, People &amp; Culture, and HR Operations</li></ul><ul><li>Ensure compliance with BIC requirements</li><li>Follow up of the EHS group guideline</li></ul>&nbsp;Recruitment&nbsp;<ul><li>Collaborates closely with the Talent Acquisition Center of Excellence and the Manufacturing Recruiter to ensure timely and effective staffing of all manufacturing positions.</li><li>Acts as the strategic liaison between Manufacturing and the TA teams, ensuring full alignment between workforce planning needs and recruitment priorities.</li><li>Opens and manages requisitions in SuccessFactors (SF), ensuring accuracy of job information, approval flows, and coordination with TA teams for a smooth hiring process.</li><li>Supports the development of talent pipelines for critical and hard‑to‑fill manufacturing roles, providing insights on market trends, skill gaps, and talent availability.</li><li>Ensures effective communication and collaboration across functions to optimize sourcing strategies, interview panels, and hiring decisions.</li><li>Monitors progress of active searches, proactively escalating risks or delays, and driving actions to meet business deadlines and staffing goals.</li></ul>&nbsp;Performance Management / Talent Development&nbsp;<ul><li>Drive the Talent and Performance Management processes, talent identification and succession plans management, and elaboration of individual development plans</li><li>Manage the annual objective process and support the Business Performance Management System (SAP SuccessFactors)</li><li>Work closely with Managers to assess training and organization development needs</li><li>Detect and analyze the training needs for each area aligned with the priorities and business strategy and create the training schedule</li><li>Coordinate all practicalities with training providers</li><li>Administer and provide customer support of BIC’s Learning Management Software and Performance Management tool (SAP SuccessFactors)</li><li>Responsible for Engagement Surveys implementation &nbsp;</li></ul>&nbsp;Employee Relations / Engagement&nbsp;<ul><li>Support all aspects of labor and employee relations including investigations; grievances; counseling to management; conflict mediation and resolution; disciplinary procedures etc.</li><li>Responsible for remaining up to date on relevant employment laws and other human resources compliance issues</li><li>Communicate engagement results, develop and execute the functional engagement action plans</li><li>Partner with Group HR and Corporate Communications on company event planning, execution and feedback for BIC</li><li>Participate actively in Corporate Social Responsibility Actions (Global &amp; Local)</li><li>Responsible for the creation and distribution of internal announcements through the company’s corporate communication platform</li><li>Represent HR team in various hearings</li></ul>&nbsp;Reporting&nbsp;<ul><li>Maintain human resource information systems records ensuring data accuracy and compiles reports from the database</li><li>Handle HR Reporting and Dashboard (i.e. SF, Power BI)</li><li>Prepare, deliver and analyze HR and operational data (turnover, absenteeism, training hours, productivity trends) to identify people-related risks and opportunities.</li></ul>&nbsp;&nbsp;Site-Level HR Responsibilities&nbsp;<ul><li>Coordinate and deliver site-wide events (e.g., town halls, recognition events, health &amp; wellness activities, CSR initiatives).</li><li>Manage site communication, ensuring clarity, consistency, and alignment with corporate messages.</li><li>Act as the site policy owner: implement HR policies, communicate updates, ensure compliance, and provide training when needed.</li><li>Serve as a central HR point of contact for ad hoc requests, queries, and employee needs.Knowledge &amp; skills&nbsp;</li></ul>&nbsp;What you'll bring to BIC:&nbsp;<ul><li>B.Sc. Degree in Human Resources or Business Administration, or related discipline. M.Sc. in relevant field will be considered as a plus</li><li>At least 3 years of working experience in a similar role, preferably in a multinational environment.</li><li>Previous HR experience in a Plant is a mandatory requirement</li><li>Proven experience with tools and technology including an Applicant Tracking System, Local Job Boards, Human Capital Management System (preferably SAP SuccessFactors)</li><li>Excellent command of English language (both written and verbal)</li><li>Advanced PC literacy (especially MS Office)</li><li>Strong knowledge of employment law and labor relationsCompetencies</li><li>Business acumen with understanding of manufacturing operations</li><li>Strong sense of ownership and accountability</li><li>Team player, proactive, creative and able to multi-task</li><li>Ability to work autonomously in a fast-paced, dynamic environment.</li><li>Written and oral communication skills, excellent organizational and interpersonal skills</li><li>Analytic and problem-solving skills</li><li>Ability to prioritize workload and demonstrate agility in decision making</li><li>Ability to learn new systems &amp; processes</li><li>Results orientation and proactive mindset</li><li>Adaptability and resilience</li><li>Ability to handle sensitive issues with a high degree of confidentiality</li></ul>

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