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What you’ll do• &nbsp; &nbsp;Devise services solutions &amp; design for IP Backhaul &amp; Access considering network evolution and future-proofness across the European Region • &nbsp; &nbsp;Introduce service performance dimensioning and KPI guidelines for the access and backhauling and track related service performance KPIs • &nbsp; &nbsp;Define QoS objectives and parameterization in IP Access and Backhaul network segment as part of a harmonized &amp; optimized End to End QoS concept • &nbsp; &nbsp;Optimize Service performance through E2E alignment of Transmission and Transport design &amp; use of best practices • &nbsp; &nbsp;Assess security compliance of IP Access &amp; Backhaul NW acroos the European Region and provide recommendations/support plan definition to fill the gaps • &nbsp; &nbsp;Drive the introduction of SDN in relevant network segments• &nbsp; &nbsp;Alignment with network technology strategy and architecture, as well as efficient adaptation to local needs and requirements of local markets. Liaise with vendors and with other functions of Vodafone, to drive the evolution and design of Services in the markets in scope • &nbsp; &nbsp;QoS objectives and parameterization in Transmission (Microwave) and Transport network as part of a harmonized &amp; optimized End to End QoS concept • &nbsp; &nbsp;Service optimization through E2E alignment of Transmission (Microwave) &amp; transport design &amp; use of best practices • &nbsp; &nbsp;Performance KPIs for Access and Backhaul Network Segment • &nbsp; &nbsp;Assess compliancy of the networks with Security GuidelinesWho you are• &nbsp; &nbsp;University degree in Computer Science or Electrical engineering. MSc Telecommunications – preferred. • &nbsp; &nbsp;5 years of professional experience in the telecom industry • &nbsp; &nbsp;Professional certificated (e.g. CCNP, CCIE) will be an advantage Deep knowledge of IP Access &amp; Backhaul technologies &amp; architectures (routers/mw) • &nbsp; &nbsp;Knowledge of techniques to secure services and Infrastructure • &nbsp; &nbsp;Experience in deploy and optimize SDN solutions • &nbsp; &nbsp;Able to challenge given solutions and identify innovation opportunities • &nbsp; &nbsp;Able to understand &amp; interact in both business &amp; technical domains, capturing customer requests and adopting design accordingly • &nbsp; &nbsp;Able to engage markets in collaboration on technical topicsNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you• &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece • &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package • &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love • &nbsp; &nbsp;Unlimited access to learning resources and trainings • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • &nbsp; &nbsp;Special employee offers and discountsts

Senior IP Design & Optimization Engineer

As a Retail Technical Support Consultant, you will support customers and resellers, provide guidance on Entersoft solutions, and collaborate with teams to ensure smooth operations.Your Contribution to the Team<ul><li>Serve as a key contact for new and existing customers and resellers, providing guidance, answering questions, and supporting day-to-day needs.</li><li>Capture customer feedback and communicate insights to the product and engineering teams.</li><li>Advise and train users on Entersoft’s retail business solutions and software use.</li><li>Liaise with consultants and developers’ teams to support smooth operations.</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s or Master’s degree in Computer Science, Economics, or related fields.</li><li>Eagerness to learn, proactive attitude, and passion for technology.</li><li>Basic knowledge of databases (SQL) or software applications is a plus.</li><li>Comfortable using MS Windows &amp; Office.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Able to prioritize tasks and multitask effectively.</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor📖 Funded training &amp; development opportunities🥪Catering food services

Technical Support Consultant

SCYTALYS&nbsp;is currently for&nbsp;Principal Capability Architect&nbsp;responsible for&nbsp;making&nbsp;software delivery faster, safer, and more efficient for Scytalys mission systems. These systems support command and control, intelligence, surveillance, tactical communications, data sharing, and system compatibility for international and NATO customers.The Principal Capability Architect is the enterprise technical authority for SCYTALYS’ products and solution portfolio. You will own the end-to-end architecture (platform, products, solutions) that underpins C2/C4ISR and Tactical Data Link (TDL) capabilities—ensuring interoperability, scalability, cyber-hardening, and rapid delivery across programs. You will set technical guardrails, lead key design decisions, and coach teams to deliver world-class, mission-ready systems.Enterprise &amp; Product Architecture<ul><li>Own the SCYTALYS Capability Architecture for product lines, platforms, runtime deployments (edge/airborne/naval/ground/command centres).</li><li>Define, develop and maintain Reference Architectures for C2/C4ISR solutions and tactical data link (TDL) gateways.</li><li>Govern system qualities: reliability, latency, availability in denied environments, cyber resilience, safety (airborne contexts), and exportability.</li></ul>Interoperability &amp; Data Links<ul><li>Architect multi-link interoperability (e.g., Link-11/16/22, JREAP), including national sovereign link strategies and translation/forwarding via modular TDL processors. &nbsp;</li><li>Specify schema and ontologies for tactical objects/tracks, metadata normalization, and de-duplication across heterogeneous inputs (sensors, comms, ISR feeds).</li><li>Oversee test &amp; validation against coalition test suites and customer acceptance criteria (lab/field/T&amp;E).</li></ul>Platform &amp; Software Engineering<ul><li>Drive MBSE (e.g., SysML), architecture decision records, and non-functional requirements budgeting (latency, throughput, SWaP-C).</li><li>Lead and deliver architectural activities, threat modelling, and performance tuning; unblock product / solution engineering teams.</li><li>Set technology choices for real-time and near-real-time services, middleware, containerization where appropriate, and edge deployments with intermittent connectivity.</li><li>Lead newer technology development activities.</li><li>Drive DevOps and DevSecOps mindset.</li></ul>Cybersecurity &amp; Compliance<ul><li>Institute safety and security-by-design: crypto interfaces, key management integration, hardening baselines (e.g., ISO/IEC 27001, NIST 800-53/171, IEC 62443), secure coding, and supply-chain controls.</li><li>Ensure designs respect export control constraints and customer security classifications.</li></ul>AI/ML Integration<ul><li>Define/support insertion points for AI/ML initiatives.</li></ul>Customer, Partner &amp; Ecosystem Leadership<ul><li>Serve as technical face of architecture with key customers and partners. &nbsp;</li><li>Engage with radios, terminals, and platform OEMs to ensure end-to-end fit.</li><li>Contribute to standards, demos and trials.</li></ul>Governance &amp; People<ul><li>Chair the Architecture Review Board, set coding/quality bars, and mentor internal staff.</li><li>Drive reuse and productization (shared services, SDKs, integration kits) to accelerate delivery and reduce lifecycle cost.</li><li>Partner with Program, Product, and QA/IV&amp;V leads to land releases on time with quality.</li></ul>Required Experience<ul><li>10+ years in systems/software architecture for mission or safety-critical C2/C4ISR, comms, or defense platforms; 3+ years leading cross-functional architecture teams.</li><li>Proven delivery of interoperable tactical systems (track/cue/engagement workflows, COP, sensor fusion) and multi-TDL gateways. &nbsp;</li><li>Hands-on depth in at least three of: real-time distributed systems, data fusion/track correlation, geospatial services, message brokering, edge computing, waveform/terminal integration, or airborne/naval mission systems.</li><li>Strong familiarity with TDL protocols and gateway patterns; understanding of sovereign link concepts and NDL design trade-offs. &nbsp;</li><li>Cybersecurity for defense systems (threat models, hardening, secure comms, crypto interfaces) and experience operating under classified environments.</li><li>Excellence in MBSE, interface control, requirements decomposition, and non-functional requirements management.</li></ul>Desirable Experience:<ul><li>Knowledge of relevant NATO STANAGs and industry specs commonly used in C4ISR</li><li>Airborne software/safety exposure and secure avionics.</li><li>Experience with AI/ML in ISR/C2 contexts and secure MLOps.</li><li>Working knowledge of export controls and international defense program delivery.</li></ul>Core Competencies<ul><li>Systems Thinking &amp; Pragmatism: balances elegant design with field realities (EW, GNSS-denied ops, contested spectrum).</li><li>Leadership &amp; Influence: mentors deeply technical teams; gains trust of customers and certifiers.</li><li>Communication: crisp specs and design write-ups; confident external representation.</li><li>Delivery Discipline: evidence-based decisions, measurable architecture fitness functions, steady program cadence.</li></ul>Tools &amp; Tech (experience with several is highly desirable)<ul><li>Languages: C/C++, Java/Kotlin, C#, Python (for tooling).</li><li>Middleware &amp; data: DDS, gRPC, message buses, time-series/graph stores, geospatial DBs, protobuf/ASN.1.</li><li>Platforms: Linux, embedded RTOS, containerized edge, virtualization.</li><li>Engineering: SysML/UML, Cameo/Capella, Git, CI/CD, IaC, static/dynamic analysis, fuzzing, SIL/HIL test.</li></ul>Education &amp; Clearance<ul><li>MSc / PhD in Computer Science, Electrical/Computer Engineering, or related; PhD a plus.</li></ul>

Principal Capability Architect

We are expanding our team and are looking for a Product Manager to take ownership of a portfolio of enterprise software–based solutions and service offerings, developed in collaboration with our strategic technology partners.This role is central to how we position, sell, and deliver our solutions. You will work closely with sales, pre-sales, delivery teams, and vendor partners to ensure our offerings are clearly defined, commercially sound, and aligned with real customer needs.This is a solution-oriented product role, not a software development role.&nbsp;Key Responsibilities<ul><li>Own and evolve assigned partner-based products and solution offerings.</li><li>Translate vendor technologies into clear, value-driven enterprise solutions.</li><li>Define solution positioning, use cases, packaging, and commercial models.</li><li>Act as the primary interface with software vendors on product capabilities, roadmaps, and go-to-market initiatives.</li><li>Support sales teams in complex enterprise opportunities, including customer meetings, RFPs, and solution workshops.</li><li>Develop and maintain sales enablement assets (pitch decks, solution briefs, value propositions).</li><li>Work closely with delivery teams to ensure solutions are realistic, repeatable, and scalable.</li><li>Collect customer and market feedback to continuously refine and improve offerings. </li></ul>Qualifications<ul><li>5+ years of experience in Product Management, Solution Management, or Pre-Sales.</li><li>Background in Enterprise Software, Technology Consulting, or System Integrators.</li><li>Hands-on experience working with third-party enterprise software vendors.</li><li>Strong understanding of enterprise architectures, licensing models, and services delivery.</li><li>Ability to articulate business value from complex technologies.</li><li>Strong communication skills and confidence working with senior stakeholders.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Product Manager

NTT Data&nbsp;Greece is looking for a&nbsp;Business Analyst&nbsp;in Athens to work with our clients in the&nbsp;European public sector.You will be supporting a high-impact project with the European Commission, to advise and assist both the Commission and EU Member States in ensuring the effective operation, deployment, and continuous improvement. The position places a strong focus on service monitoring, performance reporting, and data-driven business analysis. As the designated subject matter expert for specific applications, you will offer strategic and operational guidance across both business and technical areas, becoming a trusted advisor to stakeholders and playing a critical role in daily operations.Your role:<ul><li>Support the monitoring of IT services for availability, performance, and anomalies.</li><li>Assist with incident detection, classification, and follow-up using ITIL-aligned processes.</li><li>Participate in the preparation of service performance and availability reports.</li><li>Contribute to on-demand data analysis and quality checks of service operations.</li><li>Help monitor KPIs and service levels, identifying trends and improvement opportunities.</li><li>Assist in coordinating testing activities for national and EU-wide customs applications.</li><li>Collaborate with stakeholders from EU Member States and internal teams.</li><li>Document support procedures, incident logs, and test results.</li><li>Participate in meetings and workshops as a supporting consultant.</li><li>Continuously learn and build knowledge in the domain of the client's IT systems.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>2–5 years of experience in business analysis or IT service operations, preferably within EU Customs and/or Taxation or related business processes.</li><li>Basic understanding of incident and problem management processes (ITIL familiarity is a plus).</li><li>Exposure to service reporting, performance metrics or dashboards.</li><li>Comfortable with tools like Excel, Word, PowerPoint, Outlook.</li><li>Some knowledge of web technologies such as XML, JSON, or APIs is a plus.</li><li>Strong interest in working in an EU policy or public administration environment.</li><li>Excellent written and spoken English.</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Awareness of ITIL concepts or certification (Foundation level is a plus).</li><li>Knowledge of any additional EU language.</li><li>Exposure to automated testing or monitoring tools.</li><li>Experience working in a multicultural or international setting.</li></ul>

Business Analyst

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!With more than 20 years of proven experience,&nbsp;our client&nbsp;is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Their end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.As a&nbsp;Senior IT Cloud Engineer, you will be participating in implementation and L2 operations and support services to our client and customers infrastructures with critical response time requirements for their business technology systems. You will work independently and as member of a team to fulfill service requests. This role requires excellent technical background, prioritization, responsiveness, and customer service, along with excellent communication skills.Responsibilities:<ul><li>Deploy and Maintain Cloud Services in MS Azure in a corporate, multi-geography scale;</li></ul><ul><li>Implement Cloud integration and interoperability with on-premise infrastructure;</li></ul><ul><li>Participate in design of solutions for high availability and disaster recovery for applications;</li></ul><ul><li>Implementation and maintenance of High Availability and Disaster Recovery infrastructure and ensure system availability and reliability;</li></ul><ul><li>Deploy and maintain Monitoring and Alerting Infrastructure;</li></ul><ul><li>Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to service owners;</li></ul><ul><li>Implement Security Best Practices and Ensure Cloud security;</li></ul><ul><li>Evaluates cloud infrastructure costs;</li></ul><ul><li>Liaise with vendors and other departments for problem resolution;</li></ul><ul><li>Maintain solid knowledge of various vertical areas of functionality and technology within IT engineering technologies;</li><li>Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.</li></ul><h2>Requirements</h2><ul><li>University degree in Computer Science or a related field;</li><li>Minimum of 3 years of hand-on experience in Azure cloud platform (deployment &amp; maintenance);</li></ul><ul><li>Client oriented with client facing experience;</li><li>Ability to work with cross-functional teams and project teams, contributing to planned deliverables;</li></ul><ul><li>Strong analytical and problem-solving skills;</li></ul><ul><li>Excellent written and verbal communication skills in English;</li><li>Solid Knowledge and Hands-On experience on MS Azure including IaaS, PaaS, IaC;</li></ul><ul><li>Solid Hands-on experience in implementation and maintenance AKS, Entra ID, MS Identity and Federations, Azure DevOps;</li></ul><ul><li>Good Knowledge and hands-on experience on design and implementation of Microsoft products and Services (Active Directory/DNS/ADFS/SQL);</li></ul><ul><li>Knowledge in configuration of Monitoring Software and/or Full-Stack Observability platforms;</li></ul><ul><li>Experience with Azure Defender ecosystem;</li><li>Certified in at least one of the following:<ul><li>Azure Solutions Architect (AZ-305, mandatory)</li></ul></li></ul><ul><li></li></ul><ul><li>Azure Networking Solutions (AZ-700)</li></ul><ul><li></li></ul><ul><li>Azure Virtual Desktop (AZ-140)</li></ul><ul><li></li></ul><ul><li>Azure Security certifications</li></ul><ul><li>Knowledge and experience in AWS, GCP or Oracle Cloud would be considered a plus.</li></ul><h2>Benefits</h2>Your Life @ our client’sAs a member of their team, you will live out every day in a truly human-centered culture, based on mutual respect, trust, and cooperation. Your performance and commitment to their shared goals will be recognized, and there will be great opportunities to ensure your career growth.<ul><li>Competitive compensation, ticket restaurant card, and annual bonus programs.</li><li>Cutting-edge IT equipment, mobile, and data plan.</li><li>Modern facilities, free coffee and beverages, and indoor parking.</li><li>Private health insurance, onsite occupational doctor, and workplace counselor.</li><li>Flexible working model.</li><li>Onsite gym, wellness facilities, and ping pong room.</li><li>Career and talent development tools.</li><li>Mentoring, coaching, personalized annual learning and development plan.</li><li>Employee referral bonus, regular wellbeing, ESG, and volunteering activities.</li></ul>

Senior IT Cloud Engineer

We are looking for a passionate Senior DevOps Engineer to help us build and maintain a reliable, secure, scalable and efficient real-time platform, by combining software engineering and systems engineering skills. The ideal candidate should ensure that moving fast doesn’t mean sacrificing stability, quality, performance, or maintainability. Additionally, s/he must have the attitude and skills to automate every process as much as possible, so as to satisfy our hungry customers.&nbsp;&nbsp;We have a microservice architecture with over 80 services that collectively handle thousands of requests per second. Our communication methods include both synchronous and event-based approaches. The majority of our codebase is written in Golang. We use REST APIs and gRPC. Our infrastructure is hosted in both AWS and GCP, and we leverage Kubernetes for container orchestration. Our data storage solutions include PostgreSQL, MongoDB, and Redis. Additionally, we are part of the Delivery Hero group, working closely with their Global Services division.&nbsp;We are a team of energetic, motivated and restless tech enthusiasts that take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.&nbsp;If you have strong technical background and “get-things-done” attitude, then challenge yourself by joining our #devopsteam and make an impact!&nbsp;What you’ll do:&nbsp;<ul><li>Build and Enhance Infrastructure. Work on designing, building, and maintaining infrastructure systems to ensure they are secure, reliable, and scalable.</li><li>Build tools and automations to streamline processes, move faster without sacrificing quality.</li><li>Set up and manage monitoring tools to track system health, identify anomalies, and take preemptive measures to avoid downtime.&nbsp;</li><li>Work closely with development teams to improve systems efficiency, reliability, observability and security.</li><li>Implement and follow security best practices to protect data integrity and ensure compliance with industry standards.</li><li>Regularly evaluate the production readiness of our services and infrastructure, propose and implement the appropriate changes in collaboration with the development teams.</li><li>Manage and resolve incidents, perform root cause analyses, and work on preventive measures.</li><li>Μaintain clear and detailed documentation for infrastructure configurations, build and deployment processes, and operations practices.</li><li>Work in a high-paced environment, with different Agile teams and stakeholders</li><li>Be part of a small team, involved in the end-to-end delivery process</li></ul>

Senior DevOps Engineer

We are seeking an experienced&nbsp;Salesforce Business Solution Architect&nbsp;to join our team and help our customers achieve their business goals and strategy.As an expert in the Salesforce domain, the ideal candidate will be responsible for designing and delivering customized Salesforce solutions using best practices. This role involves guiding our customers through their digital transformation by aligning business and technology, and serving as a trusted advisor to design a comprehensive architecture for solutions that address their unique business challenges.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNIResponsibilities<ul><li>Lead the design, configuration, and implementation of Salesforce solutions, ensuring alignment with business objectives</li><li>Develop scalable data architectures and integrate customer data across multiple systems and platforms</li><li>Collaborate with business stakeholders to gather data requirements and translate them into actionable solutions</li><li>Work with cross-functional teams (IT, marketing, sales, customer service) to deliver end-to-end data-driven solutions</li><li>Define and implement data integration strategies, focusing on ingestion, transformation, and unification of data</li><li>Establish best practices for data quality, security, and governance across the organization</li><li>Serve as a subject matter expert on Salesforce Sales Cloud, Service Cloud and related Salesforce products</li><li>Mentor and train internal teams on Salesforce functionalities, best practices, and new features</li><li>Stay current with Salesforce innovations and share insights to drive organizational growth and data capabilities</li></ul>Requirements<ul><li>Minimum of 5 years of Business Analysis or Functional Consulting experience in emerging technologies or related technical fields</li><li>Proven experience as a Salesforce Architect or Consultant, with a strong understanding of Salesforce platform capabilities and limitations</li><li>Experience in designing and implementing complex Salesforce solutions, including custom development and third-party integrations</li><li>Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions</li><li>Hands-on experience with configuration of Salesforce platform</li><li>Experience with agile project management and delivering data solutions on time and within budget</li><li>Excellent communication and collaboration skills to engage both technical and non-technical stakeholders</li><li>Ability to quickly adapt to new Salesforce updates and industry trends</li><li>Familiarity with agile development methodologies and project management tools</li></ul>We offer<ul><li>For you:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (additional benefit card from Edenred of 22€ per month (264€ per year)</li><li>Monthly transportation card for those located in Athens to use public transportation to visit the office and/or clients</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest

Salesforce Business Solution Architect

To meet our current corporate needs, we would like to bring to our team a&nbsp;Senior&nbsp;&nbsp;Network Engineer (Customer ICT). Network Monitoring<ul><li>You will monitor and maintain all network related equipment in all sites and respond to alerts and outages</li><li>Contribute to the design and implementation of new solutions and improving resilience of the current environment</li><li>Establishing network environments by getting involved in: designing system configuration, directing system installation, defining, documenting and enforcing system standards;</li></ul>Maintaining network areas<ul><li>Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization</li><li>Upgrading network equipment to the latest stable firmware releases</li><li>The configuration of routing, switching and load balancing devices</li></ul>Keeping updated documentation<ul><li>Implementing and coordinating housekeeping</li><li>Updating network documents</li><li>Updating network designs</li></ul> Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>University or College Degree in Network Engineering, Computer Science, Information Technology, Digital Systems or relevant technology-related field</li><li>Previous professional experience for this position is important! So, you need to have at least Five&nbsp;(5) years of experience in Network Engineering</li><li>You hold a CCNA level certification (CCNP preferred)</li><li>You have a hands-on experience with monitoring, network diagnostic and network analytics tools and understanding of VMWare</li><li>… still, you need to have some experience with VoIP technologies, Linux and Windows OS, Server systems (IBM, HP, DELL, Cisco) and Networking (Cisco, Checkpoint, F5, Citrix)</li><li>IaC (Infrastructure as a code ) will be considered a plus</li><li>Knowledge in automation tools such as Terraform, Ansible will be preferred</li><li>The position entails frequent travelling to the countries where our customers operate, so you are in a position to travel</li><li>Completed military obligations for male candidates</li></ul>On a personal side:<ul><li>Apart from being an excellent Senior Network Engineer you have developed your analytical and problem-solving skills.</li><li>You are fluent in English language (both oral and written skills)</li><li>As a person, you are a fast learner, agile and quick to grasp new concepts and software products</li></ul> About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises at Paiania, Attica, have been designed to provide easy access to people with disabilities

Senior Network Engineer (Customer ICT)

We seek a&nbsp;Junior Applications Support Engineer to join our Applications Support team and provide vital technical assistance to both internal teams and external customers. The role involves troubleshooting application issues, with a focus on delivering swift and effective solutions, as well as contributing to the enhancement of the company’s knowledge base and driving continuous improvement.Key Accountabilities<ul><li>Assist with&nbsp;help desk calls, scheduling updates and applications setup, and Jira tickets</li><li>Provide first-level technical support for applications to customers who have Service Level Agreements (SLAs) with the company, acting as a central point of contact and coordination</li><li>Contribute to the creation and maintenance of technical manuals and support operation guidelines for supported applications and software systems</li><li>Develop and implement specialized management and support applications for supported technical solutions, in collaboration with relevant departments</li><li>Document the operational environment, establish reliable monitoring and recovery mechanisms, regularly update documentation and support procedures in response to new issues</li><li>Manage&nbsp;external applications that fulfill the operational needs of the organization (such as SAP, Jira, CRM), optimizing process automation and cost efficiency (Total Cost of Ownership).</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree</li><li>MSc degree in Computer Science or Information Technology or other science degree will be considered a plus</li><li>Up to 2 years of experience as a Junior Applications Support Engineer or in similar roles will be preferred.</li></ul>Skills &amp; Competences<ul><li>Ability to keep up with technical innovation and trends in IT support</li><li>Strong analytical and problem-solving skills</li><li>Strong troubleshooting and critical thinking skills</li><li>Customer service skills</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Positive attitude, highly motivated, proactive, and a team player</li><li>Fulfilled military obligations (for men)</li></ul> What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and their families, and it includes:<ul><li>Hybrid working model</li><li>Competitive base salary</li><li>Annual bonus based on company and individual performance</li><li>Retirement savings plan, according to company policy</li><li>Private health &amp; life insurance with free inclusion of family members</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.)</li><li>Subsidized meals in company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li><li>24/7 employee assistance program</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>

Junior Applications Support Engineer

We are seeking an experienced&nbsp;Senior Presales &amp; Project Management IT Specialist&nbsp;on behalf of our client. This role is ideal for an experienced professional with a strong background in IT Services, Product Presales, and Project Management.&nbsp;Your Day-to-Day<ul><li>Develop and maintain presales materials to ensure alignment with company offerings.</li><li>Collaborate with ecosystem partners for seamless customer engagement.</li><li>Design and present tailored technical solutions to meet customer needs.</li><li>Prepare, document, and manage responses to RFPs.</li><li>Create and deliver polished proposals and presentations to clients.</li><li>Oversee project and resource planning from inception through to successful completion and customer satisfaction.</li><li>Manage relationships with vendors and partners.</li></ul>&nbsp;Your Key Strengths<ul><li>Bachelor's degree in Electrical Engineering with IT direction or Information Technology related field.</li><li>Minimum 10 years of experience in complex enterprise design and end-to-end project implementation.</li><li>Demonstrated ability to manage projects through the entire lifecycle.</li><li>Advanced proficiency in Collaboration tools, Project Management tools and MS Office platform.</li><li>Proven expertise in Information Security system integration projects.</li><li>Strong technical writing skills and fluency in English.</li><li>Experience working with IT vendors and integrators.</li><li>Motivated, proactive leader with a collaborative approach.</li></ul>&nbsp;Why Join Them?💸&nbsp;Competitive salary package.🚑 Comprehensive medical benefits🚀 Dynamic, supportive working environment in a fast-growing company.&nbsp;

Senior Presales & Project Management IT Specialist

We are looking for a tech-savvy and strategically minded Head of Technology &amp; Systems, to oversee the technology infrastructure and lead key initiatives &amp; projects across Direct Banking Division, which includes Europhone Banking (Contact Center), Telemarketing (Outbound Sales), Self-Service Terminals (ATM, APS, etc.) &amp; Hybrid Sales. The ideal candidate will combine strong technological understanding with proven project management skills and the ability to coordinate across diverse stakeholders.&nbsp;The role ensures operational readiness and resilience, alignment with IT and Business Strategy, efficiency through automation, successful delivery of Direct Banking projects, data-driven decision support and overall, a seamless remote &amp; self-service customer experience&nbsp;Your key responsibilities will be:<ul><li>Leading, mentor, and develop the Technology &amp; Systems team.</li><li>Ensuring that all technology supporting Europhone, chatbots, IVRs, and self-service channels and terminals operates reliably, securely, and efficiently — contributing to frictionless customer journeys in Direct Banking.</li><li>Guarantying business continuity through robust infrastructure, disaster recovery planning, and proactive risk mitigation across all Direct Banking touchpoints and contribute to the development and testing of crisis recovery plans.</li><li>Acting as the central liaison between business units and IT, ensuring technology solutions align with the strategic direction and needs of the Direct Banking division.</li><li>Driving the implementation of intelligent automations (e.g., speech-to-text, routing, workflow automations, ATM enhancements etc.) to reduce manual effort, accelerate service, and scale operations.</li><li>Leading complex cross-unit projects—ranging from infrastructure upgrades to new contact center, sales and self-service terminals tools—ensuring on-time, on-budget, and on-quality execution</li><li>Supporting Direct Banking with data flow integration and reporting mechanisms that enable performance visibility, SLA monitoring, and improvement planning.</li><li>Facilitating cross-functional collaboration with business units, product owners, and operations to ensure end-to-end alignment on processes and service standards.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Hold a bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field (a master’s degree is a plus).</li><li>Have at least 10 years of relevant experience in a similar role within the banking or technology sector.</li><li>Possess solid knowledge of Contact Center systems and experience in leading complex, technology-driven projects.</li><li>Demonstrate strong organizational, communication, and stakeholder management skills.</li><li>Are fluent in English, both written and spoken.</li><li>Have experience working in or with Contact Centers and/or Digital Banking channels.</li><li>Exhibit high analytical thinking and strong attention to detail.</li><li>Display excellent communication and collaboration skills, with the ability to influence across different functions.&nbsp;What’s in it for you: &nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Technology & Systems

As a Global Service Desk Agent at MSC, your mission is to deliver outstanding IT support to our agencies around the globe. We operate non-stop, ensuring that every IT issue is resolved promptly and efficiently. Your role is crucial in managing incidents to minimize business disruptions. Embrace the challenge of supporting diverse IT tasks and become a key player in our fast-paced, dynamic environment. Key Responsibilities:Incident Resolution: Take ownership of IT incidents assigned to the support team, driving them to a successful resolution.User Support: Offer exceptional assistance to both local and external users encountering IT issues, ensuring their needs are met with professionalism.Collaboration: Liaise with relevant teams to guarantee that support cases receive the highest level of attention and expertise.System Monitoring: Oversee the functionality and performance of various systems, ensuring their optimal operation under the team's vigilant watch.Why Join Us?At MSC, you'll be part of a global team that values innovation, collaboration, and a commitment to excellence. We offer a dynamic work environment where your skills and career can flourish. If you're passionate about IT support and thrive in a diverse and stimulating setting, we want to hear from you! Apply Now to Become a Key Player in Our Global IT Support Team!Required Qualifications: Skills &amp; Requirements: Relevant Education: A diploma or higher in Information Technology or a related field is a plus.Exceptional Communication: Your ability to communicate clearly and effectively is paramount, both in writing and verbally.Customer-Centric Approach: A natural inclination towards understanding and prioritizing user needs is essential.English Proficiency: Fluency in both oral and written English is a must to effectively support our global user base.Tech Savvy: Solid knowledge of Microsoft Office 365 and a general proficiency in IT are crucial.Team Player: An enthusiasm for collaborative work, with a strong sense of community and shared success.Adaptability: Flexibility to work in shifts, covering various global time zones, is vital for this role.&nbsp;Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Global Service Desk Agent

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

We are looking for a ERP Implementation Consultant (SOFTONE) to join our high caliber team.Your contribution to the success of the team<ul><li>Assist clients with implementation and training of Soft1 ERP</li><li>Train end users in specific modules of ERP application</li><li>Collect requirements, analyze businesses and execute process workshops</li><li>Identify, develop and integrate Soft1 ERP to meet predefined requirements interacting with clients, sales and technical consultants</li><li>Participate in all ERP implementation steps as assigned</li><li>Consult client to collect all relevant data for implementation</li><li>Prepare necessary project documentations associated with implementation like manuals, customer query data, issue logs and their resolution</li><li>Identify and develop business processes and demonstrate good report writing skills</li><li>Develop and enforce collaborative working relationships with customers</li><li>Lead process reviews and application configuration discussions with clients</li></ul>Your Qualifications &amp; Competencies<ul><li>3+ of experience in similar position as Business Consultant in Business Software Sector</li><li>Bachelor’s Degree in Computer Science, Information Technology, Business Administration or Finance</li><li>Master is a plus</li><li>Excellent knowledge of software products</li><li>Excellent customer-oriented skills</li><li>Excellent communication, negotiation and interpersonal skills</li><li>Very good knowledge of English language</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

ERP Implementation Consultant (SOFTONE)

The Junior Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp;Your day to day will include:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Addressing tickets submitted by Opap's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the OPAP Services Portal, collaborating with OPAP Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications &nbsp; to end users regarding the procedure followed&nbsp;</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency.&nbsp;&nbsp;</li></ul> &nbsp; What you need to succeed:&nbsp;<ul><li>2+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms&nbsp;</li><li>Strong customer service culture&nbsp;</li><li>Effective communication and team player&nbsp;</li><li>Excellent organizational and prioritization skills&nbsp;</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>Monthly food allowance 🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy 🎓</li><li>Internal Career Opportunities 💼</li><li>Well-Being Activities 💪</li></ul> OPAP Group is an equal opportunity employer

Junior Technical Operations Engineer (3761)

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.You have a challenging mission for:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets.</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language.</li><li>A collaborative team player.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

Lead customer operations’ teams to enhance network optimization and provide architectural and design recommendations based on KPI reporting. Work closely with client’s network operations monitoring departments (NOC, SOC) providing guidelines and instructions for the implementation of best practices regarding ensuring the smooth operation of the network and resolving any issues that may arise during its operation.&nbsp;Main Responsibilities:&nbsp;Network Security Design and Implementation:&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and implement Standard Operating Procedures (SOPs) for client network and security solutions.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure best practices are followed across client projects.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ascertain that Projects are comprehensively documented according to Corporate policy&nbsp;and customer requirements&nbsp;Customer Support and Operations:&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead customer operations on premises&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead Daily network operations such as: Health Check, Monitoring and analysis of relevant performance indicators and management of relevant system alerts (Performance Alarm Handling), management of technical problems and their correction (e.g. operation, security), Configuration Changes, reproduction of errors in the lab environment to facilitate the resolution process (if possible), etc.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Orchestrate escalated Customer Incidents thus ensuring SLAs&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Service Requests that require implementation&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Change Requests that require design and implementation&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead incident response efforts and root cause analysis towards implementing corrective measures to prevent future incidents.&nbsp;&nbsp;Technical Expertise and Continuous Improvement:&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay updated with the latest security trends, threats, and technologies.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead customer nonproduction testing.&nbsp;What we are looking for:&nbsp;· At least 5 years of work experience in network management issues (Routing, Switching) in a large organization or campus/ business environment with an extensive office network and technologies such as wired and wireless LAN, SD-WAN, &nbsp;and MPLS.&nbsp;·&nbsp; &nbsp; &nbsp;At least 5 years of work experience in solutions from manufacturers such as Cisco, Huawei or Fortinet.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High level Security knowledge desirable.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;At least 2 years of experience in network management in a cloud environment (Azure, AWS, Oracle) is desirable.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's or &nbsp;Master's degree in a relevant field (e.g. Computer Science, Electrical Engineering, Network Engineering).&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCNP Enterprise or equivalent certifications from other manufacturers (Fortinet, Juniper, Palo Alto), with corresponding experience in an integrator or telecommunications provider required.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCNP Security or equivalent certifications from other manufacturers (Fortinet (NSE7, Palo Alto), with corresponding experience in an integrator or telecommunications provider required.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Huawei’s LAN and Wifi solutions and iMaster is highly desirable.&nbsp;What you will gain:&nbsp;<ul><li>🏋️ ️Friendly and dynamic working environment</li><li>🏫 Formal training and Professional Qualifications fully funded</li><li>✔️ Competitive compensation package</li><li>⚕️ Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽 Corporate Sports Teams (e.g. Running, Basketball, Volleyball)</li><li>👥 A Buddy who will support you with your onboarding</li></ul>

Senior Network Security Engineer

What you’ll do:<ul><li>Participate in all phases of the development life-cycle, focusing on designing, coding and unit testing</li><li>Develop and maintains functional and stable applications to meet customers’ needs</li><li>Participate in testing and code review</li><li>Deploy and support e-commerce production environments</li><li>Follow standard code practices and build reusable code and libraries for future use</li><li>Support colleagues in requirements gathering and consult the customer on e-commerce best practices</li><li>Be an active member of a collaborative team and share a strong cross-team, cross-functional culture</li><li>Be a fast and independent learner with an aptitude for leveraging knowledge to deliver solid results</li><li>Demonstrate attention to detail and continuously stay focused on delivering high quality solutions</li></ul>What you’ll bring:<ul><li>BSc in Software Engineering or a related discipline</li><li>Fluency in Greek and English</li><li>Excellent team work and communication skills</li><li>Dependability and capability to take initiatives</li><li>Experience in Java Spring &amp; Spring Boot Frameworks will be considered an asset</li><li>Knowledge and understanding of RESTful Services, XML, JSON</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Java Software Engineer (Code:JSE)

We are looking for ERP Technical&nbsp;Consultant&nbsp;to join our high caliber team.Your contribution to the success of the team<ul><li>Design and implement custom solutions using Soft1 tools, ensuring optimal performance and scalability.</li><li>Analyze business and functional requirements to develop and implement advanced technical specifications.</li><li>Conduct unit testing and troubleshooting to ensure software quality and reliability.</li><li>Collaborate closely with business consultants, providing technical insights and designing solutions for identified gaps.</li><li>Provide training and ongoing technical support for customized Soft1 implementations.</li><li>Stay up to date with emerging technologies and contribute to continuous process improvement</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).</li><li>Proven experience in a similar role, preferably within ERP consulting, implementation, or software development.</li><li>Strong expertise in SQL Server, JavaScript, ERP software.</li><li>Experience in Business Intelligence tools and .NET is advantageous but not mandatory.</li><li>Excellent problem-solving abilities, with a proactive and analytical mindset.</li><li>Strong customer-oriented approach with the ability to translate business needs into technical solutions.</li><li>Exceptional communication, negotiation, and interpersonal skills.</li><li>Fluency in English, both written and spoken</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

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