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The successful candidate will:<ul><li>Monitor market trends of terminal devices such as mobile phones, tablets, PCs, Android STBs, and Smart TVs, as well as their technology roadmaps and operating system evolution, in order to assess the impact on the COSMOTE TV Streaming service.</li><li>Support the firmware update process of COSMOTE TV STBs, ensuring the smooth introduction of new features and flawless operation.</li><li>Cooperate with Deutsche Telekom Group NatCos and participate in working groups focused on the joint development of new products and services and the adoption of best practices.</li><li>Participate in the definition of the COSMOTE TV service roadmap and compile detailed marketing specifications for new services.</li><li>Manage the development process of projects and/or services in coordination with COSMOTE Technology and IT departments, as well as external vendors.</li><li>Plan and execute verification tests on various types of terminal devices prior to new version releases of the COSMOTE TV OTT application.</li><li>Prepare supporting material for Service Assurance and Customer Support teams and assist in troubleshooting issues that require in-depth investigation.</li><li>Track the deployment of competitive Pay TV services in the Greek and European markets.</li><li>Participate in the annual budgeting process for services and products under their responsibility.</li></ul>&nbsp;Candidate ProfileYou are the ideal candidate if:<ul><li>You have at least 3 years of experience in a Product Manager or Technical Product Manager role, preferably in the Pay TV or Telecommunications sector. (Required)</li><li>You hold a University or College degree in Engineering, Applied Sciences, or Information Technology. (Required)</li><li>You possess a postgraduate degree in Engineering, Applied Sciences, IT, or Project Management. (Desirable)</li><li>You are familiar with Agile methodologies in product and service development. (Desirable)</li><li>You have fulfilled your military obligations (for male candidates only). (Required)</li></ul>&nbsp;Additionally, you should:<ul><li>Have a deep understanding of the development, customization, upgrade, and certification processes for terminal devices using Android/Android TV OS, including functional and regression testing—ideally on TV-related devices (e.g., STBs, Smart TVs, remote controls)—and/or experience in defining application specifications and executing verification tests for streaming applications.</li><li>Have extensive experience in project management/coordination and in compiling technical and marketing specifications (in English).</li><li>Be familiar with broadcasting, streaming, encoding, compression, and encryption technologies used in audio/video transmission (considered a plus).</li><li>Demonstrate strong analytical thinking combined with solid business acumen.</li><li>Be an independent, self-motivated professional able to operate with minimal supervision.</li><li>Be result-driven and capable of working efficiently under demanding deadlines.</li><li>Show passion for developing innovative ideas aimed at meeting customer needs.</li><li>Communicate fluently, both verbally and in writing, in Greek and English.</li><li>Possess strong teamwork skills and the ability to collaborate effectively within diverse teams.</li></ul>&nbsp;And have:<ul><li>Excellent command of the English language (C2 level). (Required)</li><li>Proficient use of MS Office applications. (Required)</li><li>Experience with collaboration and ticketing tools. (Desirable)</li><li>Agile Scrum Master certification. (Desirable)</li><li>Agile Product Owner certification. (Desirable)</li></ul>What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people: &nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>&nbsp;Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers &nbsp;</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>&nbsp;Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Senior Product Manager_Cosmote TV

As a Maintenance Supervisor, you will lead a team of technicians to deliver safe, high-quality, and timely service. You’ll maintain strong customer relationships, drive operational excellence, and use digital tools to boost performance and efficiency.Key Responsibilities<ul><li>Lead and coach the maintenance team to deliver excellent service</li><li>Manage customer relations, ensuring satisfaction and proactive communication</li><li>Use digital tools to monitor performance and streamline processes</li><li>Provide technical oversight and troubleshoot complex issues</li></ul>What We’re Looking For<ul><li>Experience supervising teams in maintenance, field service, or similar roles</li><li>Solid technical background (preferably elevators/escalators)</li><li>Strong digital mindset and willingness to use mobile tools</li><li>Excellent communication skills in Greek and English</li><li>Customer-focused, proactive, and problem-solving attitude</li><li>Valid B driving license and readiness to travel locally</li></ul>What We Offer<ul><li>Full-time, permanent role in a global company</li><li>Company car, smartphone, and laptop (for work and personal use)</li><li>Career development and international training opportunities</li><li>Supportive team culture and competitive salary</li></ul>Apply Now Ready to lead, improve field operations, and drive digital change? Apply via the link or contact katalin.nagy@kone.com for more details.

Maintenance Supervisor

We are expanding our team and are looking for a Product Manager to take ownership of a portfolio of enterprise software–based solutions and service offerings, developed in collaboration with our strategic technology partners.This role is central to how we position, sell, and deliver our solutions. You will work closely with sales, pre-sales, delivery teams, and vendor partners to ensure our offerings are clearly defined, commercially sound, and aligned with real customer needs.This is a solution-oriented product role, not a software development role.&nbsp;Key Responsibilities<ul><li>Own and evolve assigned partner-based products and solution offerings.</li><li>Translate vendor technologies into clear, value-driven enterprise solutions.</li><li>Define solution positioning, use cases, packaging, and commercial models.</li><li>Act as the primary interface with software vendors on product capabilities, roadmaps, and go-to-market initiatives.</li><li>Support sales teams in complex enterprise opportunities, including customer meetings, RFPs, and solution workshops.</li><li>Develop and maintain sales enablement assets (pitch decks, solution briefs, value propositions).</li><li>Work closely with delivery teams to ensure solutions are realistic, repeatable, and scalable.</li><li>Collect customer and market feedback to continuously refine and improve offerings. </li></ul>Qualifications<ul><li>5+ years of experience in Product Management, Solution Management, or Pre-Sales.</li><li>Background in Enterprise Software, Technology Consulting, or System Integrators.</li><li>Hands-on experience working with third-party enterprise software vendors.</li><li>Strong understanding of enterprise architectures, licensing models, and services delivery.</li><li>Ability to articulate business value from complex technologies.</li><li>Strong communication skills and confidence working with senior stakeholders.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Product Manager

The Network Security Solutions Manager’s responsibilities include offering technical architectural expertise in design, implementation and support of network and security services, managing a team of technical staff, overseeing resource management and development of staff.Main Responsibilities:Network Security Design and Implementation:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee Design and implementation of network and security solutions.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure best practices are followed across customer projects.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Command of technologies like MPLS, ACI, SD-WAN, LAN/WAN, MANO, FW, NAC, Wireless, DC infra, Virtualization, Security.Customer Support and Operations:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Optimize processes for customer operations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Orchestrate escalated Customer Incidents thus ensuring SLAs.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Service Requests that require implementation&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Change Requests that require design and implementation&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead incident response efforts and root cause analysis towards implementing corrective measures to prevent future incidents.&nbsp;Technical Expertise and Continuous Improvement:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay updated with the latest network and security trends, threats, and technologies.&nbsp;&nbsp;Other required Skills:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exceptional time management skills with the ability to direct multiple projects simultaneously.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in procurement, budgeting, forecasting, and asset management.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven skills in people management.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead, mentor, and develop team members.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assign tasks, monitor progress, and ensure timely technical project completion.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; P&amp;L management of projects.What we are looking for:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 10 years of work experience in network architecture, design, Implementation, support (Routing, Switching, FW, DC) in a large organization (SP or Enterprise) or business environment with extensive campus network.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 7 years of work experience in solutions from manufacturers such as Cisco, Juniper, Fortinet or Palo Alto.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 2 years of people management experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's or Master's degree in a relevant field (e.g. Computer Science, Electrical Engineering, Network Engineering).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCIE (R&amp;S, DC, Security) or equivalent certifications from other manufacturers (Juniper, Fortinet), with corresponding experience in an integrator or telecommunications provider required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Current strong technical expertise with Cisco/Juniper/ Fortinet is required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cloud/Hybrid infrastructure experience is desirable.What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫 Formal training and Professional Qualifications fully funded</li><li>✔️ Competitive compensation package</li><li>⚕️ Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)</li><li>👥 A Buddy who will support you with your onboarding</li></ul>

Network Security Solutions Μanager

The Sales Representative - Renovation is responsible for driving growth in the modernization and renovation business, ensuring elevators receive a second service life that benefits both the customer and Otis. This role focuses on identifying upgrade opportunities, delivering tailored modernization solutions, and enhancing safety, reliability, and performance. By partnering closely with customers and internal teams, the Sales Representative ensures sustainable business development and strengthens long-term relationships.Key Responsibilities<ul><li>Engage customers proactively to create awareness and highlight the benefits of elevator renovation.</li><li>Present tailored Otis solutions, identifying customer-specific needs and delivering value-driven proposals.</li><li>Prepare accurate configurations, pricing, and quotations for the full and partial range of Otis renovation products.</li><li>Independently negotiate and close deals, ensuring compliance with company policies.</li><li>Manage the entire sales pipeline, from lead generation (upper funnel) to deal closure (lower funnel).</li><li>Plan and forecast orders on an annual, quarterly, and monthly basis to meet business targets.</li><li>Provide reliable loss reporting and maintain transparency in sales performance.</li><li>Collaborate closely with sales support and delivery teams to ensure seamless execution and customer satisfaction.</li><li>Work in cross-functional teams for complex bids and RFQs, ensuring competitive and compliant proposals.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all decisions and daily activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Previous experience in B2B sales, preferably in technical or industrial environments.</li><li>Strong commercial acumen with a proven ability to identify and capitalize on business opportunities.</li><li>Customer-centric approach, ensuring tailored solutions and exceptional service.</li><li>​Advanced negotiation and closing skills, ensuring successful deal execution.</li><li>Results-driven mindset, focused on achieving and exceeding sales targets.</li><li>High interest and understanding of technical products, ideally within capital goods or industrial sectors.</li><li>Ability to manage long-cycle sales processes, including complex renovation projects and high-value deals.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning capabilities.</li><li>Analytical skills to interpret data, forecast sales, and manage pipeline effectively.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

Sales Representative Renovation

The Sales Representative - Renovation is responsible for driving growth in the modernization and renovation business, ensuring elevators receive a second service life that benefits both the customer and Otis. This role focuses on identifying upgrade opportunities, delivering tailored modernization solutions, and enhancing safety, reliability, and performance. By partnering closely with customers and internal teams, the Sales Representative ensures sustainable business development and strengthens long-term relationships.Key Responsibilities<ul><li>Engage customers proactively to create awareness and highlight the benefits of elevator renovation.</li><li>Present tailored Otis solutions, identifying customer-specific needs and delivering value-driven proposals.</li><li>Prepare accurate configurations, pricing, and quotations for the full and partial range of Otis renovation products.</li><li>Independently negotiate and close deals, ensuring compliance with company policies.</li><li>Manage the entire sales pipeline, from lead generation (upper funnel) to deal closure (lower funnel).</li><li>Plan and forecast orders on an annual, quarterly, and monthly basis to meet business targets.</li><li>Provide reliable loss reporting and maintain transparency in sales performance.</li><li>Collaborate closely with sales support and delivery teams to ensure seamless execution and customer satisfaction.</li><li>Work in cross-functional teams for complex bids and RFQs, ensuring competitive and compliant proposals.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all decisions and daily activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Previous experience in B2B sales, preferably in technical or industrial environments.</li><li>Strong commercial acumen with a proven ability to identify and capitalize on business opportunities.</li><li>Customer-centric approach, ensuring tailored solutions and exceptional service.</li><li>​Advanced negotiation and closing skills, ensuring successful deal execution.</li><li>Results-driven mindset, focused on achieving and exceeding sales targets.</li><li>High interest and understanding of technical products, ideally within capital goods or industrial sectors.</li><li>Ability to manage long-cycle sales processes, including complex renovation projects and high-value deals.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning capabilities.</li><li>Analytical skills to interpret data, forecast sales, and manage pipeline effectively.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

As an Inventory Management Specialist, you will report to the Parts Sales &amp; Marketing Manager, and your main responsibilities include:<ul><li>Planning and evaluating Parts stock requirements to ensure optimal availability and customer satisfaction.</li><li>Planning and coordinating Parts ordering and receiving processes (stock reordering, initial stock, customer back-orders, etc.).</li><li>Monitoring stock quality and implementing measures to meet established targets.</li><li>Analyzing and reporting stock and service level performance through KPIs.</li><li>Managing supplier claims, returns, and inventory discrepancies, including stock counting.</li><li>Maintaining accurate Parts and Supplier master data to support reliable operations.</li></ul>Your ProfileWe are seeking a motivated and business-driven professional who brings:<ul><li>Technical school or University degree — Logistics studies will be considered an asset.</li><li>Minimum 3 years of relevant experience, ideally within the automotive industry.</li><li>Excellent command of MS Office; experience with logistics systems will be an advantage.</li><li>Fluency in Greek and English (German knowledge will be a plus).</li><li>A proactive and detail-oriented professional with strong communication, negotiation, and analytical skills.</li><li>Team spirit, adaptability, and self-motivation to thrive in a dynamic work environment.</li></ul>What We OfferAt Star Automotive Hellas SA, we recognize that our people are the key to our success. We offer a competitive package of benefits designed to support your growth and well-being:💰 Competitive remuneration package 🩺 Group Life &amp; Medical plan 🏦 Voluntary Pension plan 🧠 Employee Assistance Program (EAP) 🛍️ Employee discounts on products &amp; services 📚 Continuous learning &amp; development opportunities&nbsp;At Star Automotive Hellas, you’ll find a modern and organized workplace where collaboration, know-how, and continuous development are part of our everyday culture.Join a team that drives excellence — one vehicle, one process, one partnership at a time. 🌍✨&nbsp;

Inventory Management Specialist

Our Account Managers are key customer partners who embody our mission to improve the world of construction—embarking on a journey that enables growth, challenge, real impact, and a home for those with talent, ambition, and a desire to learn at Hilti.Our Account Managers are the key points of contact for our customers and embody our mission to improve the world of construction, becoming strategic partners for productivity, safety, and sustainability. This is not a traditional sales role, but a journey that will allow you to challenge yourself, grow, and make a real impact. If you have talent, ambition, and a desire to learn, Hilti is the right place for you!What You'll do<ul><li>As an Account Manager, you won’t just sell, you’ll develop new business opportunities, manage processes and collaborate with colleagues.</li><li>Every day will be a new challenge: you’ll be on construction sites, in offices, companies, or production plants, always at the heart of the action!</li><li>You’ll present our most innovative products, showcase our cutting-edge software and offer unique, customized services and solutions.</li><li>You’ll build trust-based relationships with customers, helping them find the best Hilti solutions for their business.</li><li>You’ll work in the field, testing yourself in a dynamic, challenging, and ever-evolving environment.</li><li>At Hilti, you’ll have the same autonomy as running a small business, but you’ll never be alone!</li></ul>What You’ll Bring<ul><li>A university degree, ideally in engineering or economics</li><li>Excellent communication and interpersonal skills</li><li>At least 1-2 years of experience or a strong interest in sales</li><li>The ability to set clear goals and the drive to achieve them</li><li>Proactivity, ambition, and genuine enthusiasm</li><li>A good command of English</li><li>A valid driver’s license</li></ul>What’s In It for You<ul><li>Continuous investment in employee development across functions, geographies, and expert career paths.</li><li>Access to diverse trainings and promotion opportunities tailored to individual strengths.</li><li>Clear success criteria with jointly defined business and development goals.</li><li>Ongoing feedback, reviews, and coaching with team leaders.</li></ul>

Account Manager-Athens

We are looking for an experienced and motivated Logistics Supervisor to join our team in Athens HQ’s. As a Logistics Supervisor, you will be responsible for overseeing and optimizing the inbound and outbound logistics operations within the supply chain, ensuring the timely and cost-effective movement of raw materials or other items and finished products to the plant and from the plant to the customer, contributing to the organization’s overall supply chain efficiency and customer satisfaction. Finally, you will be involved in inter-departmental processes, reporting directly to the Supply Chain Director.What you’ll be doing:<ul><li>Coordinate with suppliers to ensure timely deliveries of materials and other items as well as ensure on-time delivery to meet customer demand and service level agreement.</li><li>Collaborate with procurement to manage carrier relationships and negotiate favorable terms</li><li>Manage the distribution of finished products to the customers.</li><li>Oversee the management of potential third party distribution centers and warehouses as well as dispatching and loading of the trucks.</li><li>Development of processes, concepts and strategies for the management of logistics service providers.</li><li>Identify possible future transportation capacity constraints and bottlenecks in the supply chain.</li><li>Monitor logistics costs and identify opportunities for transportation cost reduction.</li><li>Measure, analyze and report key performance indicators (KPIs) related logistics (e.g. Real Time Visibility rate, Freight spend, CO2 scope 3, monthly carrier performance).</li><li>Analyze data to identify areas for improvement &amp; cost reduction.</li><li>Foster a culture of collaboration and continuous improvement.</li></ul>What we’d love for you to have:We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas – this is an added advantage:<ul><li>Business-oriented degree such as Economics, Industrial Engineering or any other degree course relating to the supply chain and logistics fields or 3-5 years relevant experience</li><li>Ability to work with self-motivation under tight timelines</li><li>Fluent in English</li><li>Excellent communication and negotiation skills</li><li>Strong analytical and problem-solving skills</li><li>Travel availability</li></ul>We’ll provide:<ul><li>Compensation: according to candidate’s qualifications</li><li>Annual Bonus: based on agreed targets performance</li><li>Private Healthcare Insurance</li><li>Hardware: Laptop, mobile phone</li></ul>

Logistics Supervisor

Are you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as a German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide accurate information about products, services, and company policies.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Troubleshoot and resolve customer issues and complaints effectively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with other departments to escalate complex issues when necessary.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.Requirements:<ul><li>Fluency in German &amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

German Customer Service Representative

We are seeking an experienced&nbsp;Senior Presales &amp; Project Management IT Specialist&nbsp;on behalf of our client. This role is ideal for an experienced professional with a strong background in IT Services, Product Presales, and Project Management.&nbsp;Your Day-to-Day<ul><li>Develop and maintain presales materials to ensure alignment with company offerings.</li><li>Collaborate with ecosystem partners for seamless customer engagement.</li><li>Design and present tailored technical solutions to meet customer needs.</li><li>Prepare, document, and manage responses to RFPs.</li><li>Create and deliver polished proposals and presentations to clients.</li><li>Oversee project and resource planning from inception through to successful completion and customer satisfaction.</li><li>Manage relationships with vendors and partners.</li></ul>&nbsp;Your Key Strengths<ul><li>Bachelor's degree in Electrical Engineering with IT direction or Information Technology related field.</li><li>Minimum 10 years of experience in complex enterprise design and end-to-end project implementation.</li><li>Demonstrated ability to manage projects through the entire lifecycle.</li><li>Advanced proficiency in Collaboration tools, Project Management tools and MS Office platform.</li><li>Proven expertise in Information Security system integration projects.</li><li>Strong technical writing skills and fluency in English.</li><li>Experience working with IT vendors and integrators.</li><li>Motivated, proactive leader with a collaborative approach.</li></ul>&nbsp;Why Join Them?💸&nbsp;Competitive salary package.🚑 Comprehensive medical benefits🚀 Dynamic, supportive working environment in a fast-growing company.&nbsp;

Senior Presales & Project Management IT Specialist

German Customer Service RepresentativeAthens / HybridAre you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;German&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

German Customer Service Representative
Athens / Hybrid

Interbeton,&nbsp;has an excellent opportunity for a&nbsp;Sales Representative&nbsp;in Attica, Greece. This role involves managing a customer portfolio with a focus on profitability, market segment penetration, and growth potential, in alignment with the company's guidelines and commercial strategies. The Sales Representative will report directly to the Area Sales Manager.Responsibilities<ul><li>Manage a diverse portfolio of accounts while promoting and selling Interbeton products to potential customers</li><li>Identify and establish relationships with new clients to expand the customer base</li><li>Address and resolve customer queries, issues, and concerns promptly and effectively</li><li>Foster robust and long-lasting business relationships with prospective and existing clients</li><li>Collect, analyze, and maintain data regarding market trends, competitor actions, and pricing strategies</li><li>Make direct client visits and ensure diligent follow-ups to monitor the growth of their accounts</li><li>Track sales metrics within assigned territory, ensuring they align with corporate objectives</li><li>Safeguard the company's interests by ensuring timely and full collection of customer debts as per the corporate credit policy</li><li>Adhere to TITAN's safety &amp; environmental policies, endorsing best practices</li></ul>Qualifications<ul><li>Bachelor's degree</li><li>Prior experience in the concrete, aggregates, paving, or related industries will be strongly preferred</li><li>Customer-centric mindset with a client-driven philosophy</li><li>Strong oral, written, and interpersonal communication skills in both Greek and English</li><li>Ability to build and maintain successful relationships, demonstrating respect and openness to others</li><li>Proficiency in MS Office applications</li><li>Driving license</li><li>Military service obligations must be fulfilled (if applicable)</li></ul>&nbsp;&nbsp;What we offer &nbsp; • &nbsp; &nbsp;Performance bonus • &nbsp; &nbsp;Prepaid cards for supermarket • &nbsp; &nbsp;Private health insurance and annual checkup • &nbsp; &nbsp;Learning and Development opportunities • &nbsp; &nbsp;Summer schools for employee children • &nbsp; &nbsp;Wellness programs

Sales Representative

Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a&nbsp;Scientific Engagement &amp; Events&nbsp;Coordinator&nbsp;(client facing role).The role in more details: <ul><li>Coordinate the event management process centrally for Third party scientific congresses in regard to sponsorships and HCPs participation logistics, and corporate's events according to the company’s standards, local regulatory guidelines and in co-operation with internal customers &amp; SEG Team</li><li>Act as a business partner to business/functions and provide trusted experience in a solutions- and risk-based manner to facilitate their goals and ensure process execution and operational excellence.</li><li>Develop and conduct local communication and training (including onboarding of new associates) on C&amp;E activities and provide operational guidance to associates to increase awareness and adherence to policies and regulations on a preventive &amp; efficient manner.</li><li>Assess the quality of suppliers and services provided for C&amp;E activities and drive productivity by RFP with Third Parties in cooperation with Procurement and internal customers</li><li>Establish and continuously update/maintain detailed documentation of C&amp;E activities (based on Good Documentation Practices).</li><li>Monitor and prepare reports on C&amp;E relevant data and KPIs on a regular basis. Ensures timely follow up of remediation/mitigation actions based on management agreed actions.</li></ul>To be successful at this role you need the following :<ul><li>University degree in Business Administration or business related subject</li><li>Proficiency in both Greek &amp;&nbsp;English language (written &amp; oral)</li><li>SAP/SRM, other tools</li></ul>Experience/Competence<ul><li>At least 2 years of experience working in Pharma or Medical congresses/events management organization</li><li>Strong Organizing, multitasking and analytical skills</li><li>Critical thinking, time management, prioritization</li><li>Agility to adapt in a transforming environment and digital savvy for new systems</li><li>Proved ability for crisis management</li><li>Passion for results, excellence &amp; precision</li></ul>

Scientific Engagement & Events Coordinator

Intellectica is recruiting an experienced General Manager on behalf of its client, a leading provider of secure mobility and telematics solutions with 20+ years of experience across Europe, the Middle East, and Africa. The company delivers an integrated stack of hardware, connectivity, SaaS platforms and 24/7 monitoring through Secure Operations Centers and a pan-European Control Tower, serving secure logistics, automotive OEMs and leasing/rental, video telematics and personal safety. The client is seeking a commercially minded, operationally disciplined General Manager to lead the next phase of growth, reporting to the Board and working closely with the ownership group and key stakeholders. The General Manager will own the full P&amp;L and strategic agenda, scale subscription-based and mission-critical services, and position the company as a trusted secure mobility and telematics partner across EMEA—combining hands-on business leadership with group-level governance.Key activities and responsibilities of this role include:<ul><li>Define and execute the company’s strategic vision, aligned with growth priorities in automotive connected services, secure logistics, video telematics and SaaS.</li><li>Translate strategy into clear plans with milestones, budgets and KPIs per product line, segment and geography.</li><li>Identify and lead new growth opportunities (organic, tenders/large contracts, channel and partner development).</li><li>Drive commercial expansion by managing top strategic accounts and leading B2G, logistics and OEM negotiations.</li><li>Oversee pricing, go-to-market models and key partnerships to accelerate MRR/ARR and recurring revenue.</li><li>Represent the company in high-stakes customer, partner and industry discussions, strengthening its reputation as a high-reliability, value-adding partner.</li><li>Oversee mission-critical operations across logistics, automotive and people-related services, ensuring SLA compliance, 24/7 uptime and standards across Secure Operations Centers and the Control Tower network.</li><li>Implement standardized processes and continuous improvement across operations, field services, customer service and installation.</li><li>Ensure effective risk management, governance and regulatory compliance in security/telematics environments.</li><li>Own full P&amp;L, including budgeting, forecasting, margin and cash-flow management per product line/business unit.</li><li>Build and maintain KPI dashboards for MRR/ARR, churn, NRR, SLA performance, install-base health, profitability per segment and contract performance to enable data-driven decisions and transparent Board reporting.</li><li>Lead IT system optimisation, including ERP migration and integration with CRM and operational platforms, ensuring data integrity, interoperability and robust reporting.</li><li>Champion digital platforms, analytics and automation to enhance service delivery, monitoring and incident management.</li><li>Recruit, onboard and develop key leadership roles, strengthening the domain-expert management team and closing critical skills gaps.</li><li>Build a high-performance culture with clear objectives, feedback loops and strong accountability for results.</li><li>Mentor and develop managers and high-potential employees, fostering succession planning and leadership depth.</li><li>Lead organisational change through structured processes, transparent communication and targeted upskilling/reskilling.</li><li>Participate actively in Board meetings, providing insight-driven updates, scenario analysis and recommendations.</li><li>Operate effectively within the governance framework, balancing local entrepreneurship with group standards, policies and expectations.</li><li>Represent the company at industry forums, conferences and strategic partnership discussions across EMEA.</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering (Electrical, Mechanical, Computer) or related technical field; MBA or equivalent postgraduate degree preferred.</li><li>Minimum 5 years in senior leadership with proven P&amp;L responsibility in a businesses with turnover around €5–15m (or similar complexity).</li><li>Proven track record as CEO, General Manager or P&amp;L Leader in a founder-led or family-owned business, preferably within a larger group.</li><li>Experience in telematics, IoT, mobility, security systems or tech-enabled operations with integrated hardware/software/service and 24/7 monitoring.</li><li>Demonstrated success in subscription-based / recurring revenue models, including MRR/ARR growth and churn management.</li><li>Background in mission-critical operations with 24/7 service environments and SLA-driven performance.</li><li>Experience in both multinationals and entrepreneurial mid-market companies, able to bridge structure and agility.</li><li>Strong commercial acumen with expertise in B2G negotiations, RFP/tender management and strategic account leadership.</li><li>Comfortable operating in cross-border European markets and managing international clients and partner networks.</li><li>Excellent command of Greek and English, written and spoken.</li></ul>Core competencies of a successful candidate:<ul><li>Strong operational discipline and KPI / data-driven mindset, able to quickly understand and optimise complex operations.</li><li>Strategic thinker with hands-on execution capability and readiness to dive into detail when required.</li><li>High emotional intelligence, resilience under pressure and ability to operate in high-liability, compliance-heavy environments.</li><li>Excellent negotiation, influencing and stakeholder-management skills (Board, shareholders, group leadership, clients, suppliers, regulators, partners).</li><li>Proven ability to build strong teams, develop talent and balance specialist expertise with broader governance needs.</li><li>Calm authority with credibility from control center and field staff up to Board and group leadership.</li><li>Collaborative, trust-building leadership style, inspiring confidence through change and transition.</li><li>Pragmatic, not dogmatic, balancing shareholder expectations with on-the-ground realities and customer needs.</li><li>Entrepreneurial mindset, integrity and a strong sense of ownership and accountability.</li></ul>

General Manager int-0431

Are you fluent in Portuguese or&nbsp;Spanish or Polish or German or Norwegian or Italian or French or Dutch or Bulgarian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Portuguese or Spanish or Polish or German or Norwegian or Italian or French&nbsp; - Speaking Customer Service Representatives. In this role, you will be responsible for assisting our&nbsp;Portuguese&nbsp; or&nbsp; Spanish or Polish or German or Norwegian or Italian or French&nbsp;- speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively</li><li>Investigate and end-to-end completion of assigned cases</li><li>Participation in the improvement of procedures followed in daily work</li></ul>&nbsp;&nbsp;Requirements:<ul><li>Fluency in Portuguese&nbsp; or&nbsp; Spanish or Polish or German or Norwegian or Italian or French or Dutch or Bulgarian&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>&nbsp;Benefits:<ul><li>Competitive salary</li><li>Benefits and discounts (phone plans, meal tickets etc).</li><li>Career development opportunities</li><li>Continuous training</li><li>Contract of indefinite duration through our partners</li><li>The opportunity to become the next star Of Grand Cosmotel</li></ul>

Multilingual Customer Service

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”.You have a challenging mission for:Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the&nbsp;24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

NOC Operator

Your Tasks<ul><li>You provide valuable support for your colleagues in both national and international projects.</li><li>You take on research tasks and assist in reviewing customer requirements to ensure effective and solution-oriented service.</li><li>Together with your colleagues, you work on projects to integrate activities and requirements.</li><li>You advise our customers and internal departments providing support to the best of your ability.</li></ul>Your ProfileYour Know-how<ul><li>Interested in information security with a solid understanding of key concepts</li><li>Passionate for customer consulting and customer orientated project management</li><li>General basic knowledge of IT</li><li>Very good written and spoken German and English skills</li></ul>&nbsp;Your Personality<ul><li>Customer- and service-orientated mindset</li><li>Excellent teamwork and communication skills</li><li>High level of willingness to learn and self-motivation</li><li>Structured and independent way of working</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Information Security Consultant (m/f/d) - Athens

Based in Athens, Greece, the successful candidate will be managing client calls, providing accurate information about the clinic’s services, and actively promoting solutions to secure client engagement and sales.Key activities and responsibilities of this role include:<ul><li>Handling inbound and outbound calls, presenting, promoting and selling the clinic’s products, services and solutions</li><li>Assessing client needs and providing accurate assistance and information tailored to their requirements</li><li>Accurately logging all client interactions and maintaining up-to-date records in the CRM system</li><li>Building trust and rapport with potential clients to encourage loyalty and long-term relationships</li><li>Delivering exceptional customer service in a professional and courteous manner</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree</li><li>1–2 years of experience in a call center or customer support role</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Familiarity with ERP or CRM software is highly desirable</li><li>Fluent in Greek and proficient in English, both written and verbal</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong communication and persuasion skills, with the ability to build trust and engage clients over the phone</li><li>Service-oriented mindset with excellent problem-solving abilities</li><li>Positive and professional attitude, thriving in a fast-paced environment</li><li>Highly organized with the ability to manage tasks independently or as part of a collaborative team</li></ul>

Call Center Sales Agent int-0258

The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest services, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. Key Duties and Responsibilities<ul><li>Encourage and build mutual trust, respect, and cooperation among team members.</li><li>Demonstrate appropriate behaviours.</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li>Provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in person.</li><li>Provide services for customer satisfaction and retention.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Record guest issues in the guest response tracking system.</li><li>Always follow LQA Standards related to FD operations.</li><li>Respect and maintain Forbes Standards.</li><li>Focus on guest satisfaction and focus on continuous improvement.</li><li>Analyse information and evaluate results in order to choose the best solution and solve problems.</li><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Participate and contribute in the discussion of the work that affects Front Desk department, discuss the ways of service improvement.</li><li>Support implementation of the upselling program, communicating and ensuring process.</li><li>Proceed with check-ins and check-outs.</li><li>Ensure that passports data collected at the check-in and guest registration is done.</li><li>Ensure due outs are done in a timely manner.</li><li>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies.</li><li>Provide necessary reports to Finance department when needed.</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Maximum room occupancy and yield is ensured in line with the standards policy on rates.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>Close communication is maintained with the Housekeeping department on check-outs, room moves, forecast occupancies.</li><li>All charges are correctly entered onto the guest’s folio and that this is always kept up to date.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>To be very meticulous in completing the daily checklist and check that it has been done during shift handover.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>Education or Certification<ul><li>Minimum two years working in a luxury, or boutique hotel in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>

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