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We are seeking a talented and experienced individual to join our team as a Global Consumer Website Technical Analyst. In this role, you will be responsible for providing functional and technical expertise to our extended Consumer Team, as well as supporting partners on various technical aspects related to our global consumer website.How you will contributeKey Responsibilities:<ul><li>Provide expertise on privacy, tagging, cookie banner, DNS, SSL, and conduct impact assessments of changing regulations in these areas.</li><li>Work directly with digital technologies such as OneTrust, Google Analytics, Contentful, and Algolia.</li><li>Act as a technical expert for the Modern Web Platform (MWP), providing governance, technical oversight, and design review of new component development and key custom components.</li><li>Offer technical consultancy on our Modern Web technology platfom to Regional Mar Tech leads and Consumer Experience teams.</li><li>Serve as a single point of contact for the Modern Web support team in resolving complex issues across multiple parties.</li><li>Provide technical expertise to product leads in driving the adoption of globally harmonized processes and ways of working to agencies and website owners.</li></ul>We are looking for someone who is passionate about technology, detail-oriented, and has excellent communication skills. The ideal candidate will have a strong background in full-stack web development and technical analysis, as well as experience working with modern web platforms and digital technologies.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:<ul><li>Strong experience of full-stack web development on Modern JAMStack platforms, including Front End Development technologies (React.JS), Backend Technologies (NodeJS), Content Management Systems (Contentful) and GCP cloud services</li><li>Hands on experience with GA/GTM (including server side) &amp; OneTrust</li><li>Experience of full lifecycle website delivery projects, including hosting and infrastructure</li><li>Technically curious &amp; resilient - able to work through a problem involving multiple interconnected systems</li><li>Project Delivery Methodologies inc. Agile</li><li>Excellent communication skills, both written and verbal</li><li>Ability to work collaboratively with other departments and stakeholders.</li><li>Strong collaboration skills, proactively sharing observations &amp; improvements areas, problem solving skills, attention to details, can-do attitude</li><li>Curiosity and energy to continually learn new marketing technologies and stay apprised of security and regulatory changes.&nbsp;</li><li>Familiar with basics of GCP cloud environment</li></ul>Opportunity to grow into:<ul><li>Website Technology Lead role, leading the development and enhancement of our website to drive customer engagement and satisfaction.</li><li>Solution Architect position, designing and implementing innovative solutions to address complex business challenges.</li><li>Regional Mar Tech Lead, responsible for driving marketing technology strategies and initiatives across multiple regions to maximize business impact.</li><li>Website Product Owner, owning the roadmap and vision for our website platform, driving feature development, enhancements, and improvements.&nbsp;</li></ul>

Global Website Technical Analyst (F/M/X)

As a Digital Experience Lead, you will contribute to commercial performance by using sales, customer and market insights to optimise the customer and employee experience in store and across digital touchpoints. You will ensure relevance and impact throughout the customer journey, enabling continuous improvements that strengthen experience outcomes and business performance within your Sales Market through close cross‑functional collaboration. In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Translate QCP into a daily digital execution and site activity plan across customer groups, including content publishing (e.g. start page, navigation).</li><li>Optimize overall digital performance in line with QCP and Global guidelines.</li><li>Secure full‑funnel optimization of the holistic digital customer experience on .com and app.</li><li>Plan and drive analysis of sales performance, web analytics, user behavior and A/B testing to generate hypotheses and identify actions that improve digital sales, profitability, brand perception and customer lifetime value.</li><li>Review test results and conclusions, and share learnings with Sales Market teams and Global functions to continuously optimize the digital experience and customer journey, and to inform the Global development roadmap.</li><li>Continually monitor and optimize delivery, payment and return options, including fees, to drive overall digital profit growth.</li><li>Drive implementation of post‑purchase strategies, new capabilities and roll‑outs in the Sales Market.</li><li>Manage interaction with Customer Support, ensuring alignment and smooth execution.</li><li>Raise and follow up incidents with Global teams and Business Tech.</li><li>Plan digital execution together with the Commercial Manager and Commercial Lead.</li><li>Guide and support E‑commerce Leads based on the executional plan.</li><li>Leverage the Commercial Business Analyst for insights, analysis and testing to support decision‑making.</li></ul>WHO YOU’LL WORK WITHAs a Digital Experience Lead, you will work closely with Commercial, E‑commerce, Marketing, Customer Support and&nbsp; Tech teams within the Sales Market. You will collaborate daily with the Commercial Manager, Commercial Lead, E‑commerce Leads and Commercial Business Analyst, ensuring that insights, priorities and execution are aligned. You will also work in close partnership with Global functions, contributing local insights and supporting continuous improvement and development initiatives.WHO YOU AREWe are looking for people with…<ul><li>3–4+ years’ experience in eCommerce, preferably in fashion</li><li>Experience within ecommerce with understanding of the total digital ecosystem and its synergies</li><li>Experience leading cross-functional collaboration and influencing without formal authority</li><li>Deep understanding of digital channel and commercial implications</li><li>Leadership capabilities including effective communication skills, the ability to influence, and the drive to see through opportunities</li><li>Excellent communication skills, fluent in English</li></ul>And people who are…<ul><li>Customer‑centric and commercially driven.</li><li>Strong in analysis, planning and communication.</li><li>Proactive, responsible and comfortable taking ownership.</li><li>Motivated by continuous improvement, learning and development.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>JOIN US​Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.This is a full-time role based on a local contract in Athens, Greece. The Digital Experience Lead reports to Commercial Manager.

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global website technical analyst (f/m/x)

Mondelēz International

digital experience lead

H&M

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