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The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.&nbsp;</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.&nbsp;</li><li>Organize warm welcomes and fond farewells.&nbsp;</li><li>Conduct in-room check-ins and collect preferences during the stay.&nbsp;</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.&nbsp;</li><li>Support the operation of the guest messaging hub.&nbsp;</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.&nbsp;</li><li>Coordinate amenities and special items with departments.&nbsp;</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.&nbsp;</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.&nbsp;</li><li>Use all required systems with proficiency.&nbsp;</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.&nbsp;</li><li>Record guest issues and ensure complaints are resolved.&nbsp;</li><li>Follow LQA &amp; Forbes service standards.&nbsp;</li></ul>&nbsp;Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.&nbsp;</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.&nbsp;</li><li>Strong English communication; additional languages beneficial.&nbsp;</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.&nbsp;</li><li>Ability to multitask and work under pressure.&nbsp;</li><li>Excellent grooming and customer service.&nbsp;</li></ul>

Guest Experience Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 18258

Main Tasks<ul><li>2nd level technical support in network infrastructure &amp; datacenter</li><li>Escalation of unsolved issues at vendors</li><li>Follow up with customers until full-service restoration</li><li>Combined troubleshooting with other technological areas</li><li>Cooperation with field engineer</li><li>Documentation upon configuration changes</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor's degree in computer science or related field</li><li>At least 3 years of experience in similar position</li><li>CCNP Routing &amp; Switching certification</li><li>Experience in IP Networks</li><li>Excellent knowledge of MS Office</li><li>Excellent command of English (both written and spoken)</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Problem solving skills</li><li>Teamwork</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Certifications on leading vendors’ technologies</li><li>Private health insurance scheme</li></ul>

Network Support Engineer

<h2></h2>Motor Oil Hellas (MOH) is committed to be a leader in the petroleum refining, energy and utilities business thus providing the region that it serves with a reliable and affordable supply of energy. Through its evolution MOH is now considered as one of the major contributors to the domestic economy and a key market player in the region. The extraordinary success that MOH has achieved can be largely attributed to its Personnel. At MOH we strive to develop our people to their highest potential, through continuous education and assignment of challenging projects.&nbsp;We are currently searching to hire a SAP Analyst (PS/PM/SM) to join our team, in Marousi premises.<h2>Main Responsibilities</h2><ul><li>Evaluates the impact of business needs, on the systems of the organization</li><li>Prepares descriptions for user’s needs, program functions, and analyses the steps to develop or modify computer programs</li><li>Reviews and supports requested system modifications, while develops detailed specifications for new implementations</li><li>Upgrades application and resolves issues that occurs, maintaining the group’s systems</li><li>Prepares technical reports, memoranda, and instructional manuals as documentation of program development</li><li>Coordinates the workflow, including the program development, testing, installation and modification</li><li>Communicates system changes across the business and supports the user’s training</li><li>Supports the relevant ERP applications ensuring the integrity of the solutions for the group</li></ul><h2>Main Qualifications</h2><ul><li>Bachelor’s degree in Computer Science or a related discipline</li><li>3 years previous experience as a SAP analyst in PS, PM, SM modules</li><li>Previous experience in SAP R/3, ECC and SAP S/4 HANA environments</li><li>Previous experience in manufacturing environments</li><li>Strong communication skills both in Greek and English</li><li>Proficient use of MS Office tools</li></ul><h2>Key skills/attributes</h2><ul><li>Communication &amp; interpersonal skills</li><li>Analytical thinking &amp; problem-solving skills</li><li>Attention to detail</li><li>Flexibility and adaptability</li><li>Teamwork spirit and collaboration</li></ul>

SAP Analyst (PS/PM/SM) 1

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.The role will be responsible for managing a claim from the start through to settlement, making decisions on the extent and validity of a claim, and checking for any implied or hidden fraudulent activity. Is responsible to coordinate all relevant activities which may be required following both small- and large-scale accidents. Responsible as well, to manage effectively the communication with insurance companies and liaise with external experts such as loss adjusters and lawyers in order to timely investigate incidents and recovery of money from the party responsible for the loss. &nbsp;Responsibilities:<ul><li>Review and analyze information including coverage, liability, medical records and other documents as necessary in order to resolve claims</li><li>Analyze and determine value of claim to set case reserves adequately</li><li>Monitor and update allocation of claim reserves, every time you get more information on the progress</li><li>Analyze and evaluate relevant information essential in settling complex high-value liability and bodily injury claims</li><li>Accurately record any communication or activity relevant to the claim in the claim system notes</li><li>Assess with accuracy cases related to the matrix-fraud and take the necessary actions to limit fraudulent actions</li><li>Monitor the actions taken by the partners, according to their SLA.</li><li>Manage relationships, exchanges of information and documentation with the legal counterparty and Insurance Companies</li><li>Manage paper and electronic mail, and all other key documentation necessary for the claim file (police reports etc.) in and out</li><li>Provide support and guidelines to drivers involved in accidents</li><li>Maintain and keep updated all the data related to accidents (i.e. accident reports)</li><li>Adhere to company policies and guidelines and ensure that the communication style is in line with the Ayvens' General Rules and brand identity&nbsp;</li></ul>&nbsp;Qualifications and skills:<ul><li>University degree will be considered as an asset</li><li>At least 3 years of experience in claims handling</li><li>Good understanding of the insurance market</li><li>Knowledge of the insurance / automotive markets</li><li>MS Office</li><li>Very good command of English language, both verbal and written</li><li>Organizational skills</li><li>Customer oriented</li><li>Results oriented</li><li>Interpersonal and negotiation skills</li><li>Be able to work in teams</li></ul>

Claims Handler

The successful candidate will be responsible for converting financial records from Greek GAAP to IFRS and supporting clients in the implementation of international standards.Key activities and responsibilities of this role include:<ul><li>Convert accounting entries and financial statements from Greek GAAP to IFRS</li><li>Review and document IFRS adjustments in collaboration with client teams</li><li>Prepare or review IFRS-compliant financial statements</li><li>Provide technical guidance to clients on IFRS application and participate in meetings or calls</li><li>Monitor changes in IFRS and relevant legislation, and communicate updates internally and externally</li><li>Collaborate with internal teams (e.g. tax, payroll) to ensure consistency and quality across engagements</li><li>Supervise and mentor junior accountants, reviewing their work and offering technical support</li><li>Contribute to internal process improvements and knowledge sharing</li><li>Visit client sites when needed for operational support and relationship management</li><li>Any other tasks that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, Economics or a related field; Master’s degree and/or relevant certifications are a plus</li><li>At least 3 years of experience in accounting &amp; tax advisory services</li><li>Solid understanding of IFRS</li><li>Proficient in MS Office Suite (especially Excel) and accounting softwares</li><li>Fluent in Greek and English (written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Strong attention to detail, consistently maintaining high standards in documentation and error-checking</li><li>Excellent communication and team management skills</li><li>Strong commitment to providing an excellent quality service</li><li>Ability to prioritize tasks and demonstrate good time management</li></ul>

IFRS Specialist int-0400

Our team is looking for a&nbsp;Sales Field Representative&nbsp;to join our sales team, aiming to maintain and grow our customer base in the greater Attica region. Through your role, you will focus on identifying customer needs, and laying the foundation for a long-term collaboration. Your daily activities will include visits and regular communication with potential partners, aiming to integrate them into our partner network and the efood platform.As a member of the sales team, you will ensure various promotional activities for the restaurants on our platform and contribute to sales forecasting through out-of-the-box sales strategy development. Finally, achieving personal and team sales goals will be the result of your daily routine within our team.&nbsp;What you’ll do:<ul><li>Conduct market research to identify potential customers and and generate or follow through sales leads</li><li>Evaluate customers' skills, needs and build productive long-lasting relationships</li><li>Maintain and expand efood’s client database within your assigned territory</li><li>Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness</li><li>Meet personal and team sales targets</li></ul> What you need to be successful <ul><li>Proven sales experience; sector-specific sales experience is preferred</li><li>Proficient in all Microsoft Office applications.</li><li>Ability to deliver excellent client experience</li><li>Outstanding negotiation and consultative sales skills</li><li>Effective communication skills</li><li>Business acumen with a problem-solving attitude</li><li>Self-motivated and driven</li></ul>&nbsp;Nice to have:<ul><li>Bachelor's degree in Business Administration, Management, Sales, or related field</li><li>Understanding of marketing fundamentals</li><li>Interest in topics related to business and/or technology</li></ul>

Sales Field Representative

Golden A/S (Συστήματα Ισχύος Α.Τ.Ε.Ε.), a marine automation company is currently seeking to recruit an PLC / SCADA Automation Programmer with strong automation programming background with keen sense of punctuality, presentation and details. The Engineer will be joining our Programming team and manage all the process from initial design to programming and commissioning of various electrical / automation projects including but not limited to: Electrical Switchboards, PLC Systems, Power management Systems, Power Plants, in the Greek area as well as abroad.ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>· Experience in marine electrical systems design and analysis.</li><li>· Programming in Codesys</li><li>· Programming in DCS Environment</li><li>· Redundant System Design</li><li>· Preparation of electrical material take off.</li><li>· Possess good knowledge in automation integrations such as vessels, yachts etc.</li><li>· Prepare System documentation.</li><li>· Project management, Project scheduling, client interaction, site visit (client office, ship, etc.)</li><li>· Sound knowledge of all marine electrical safety practices and procedures.</li></ul>REQUIRED QUALIFICATIONS AND SKILLSTechnical / Professional: bachelor’s degree in engineering (Electrical and Computer Engineer / Software Engineer) or Diploma / Degree in Marine Electrical system is preferred.Technological:· Very Good Experience use of Automation Programming (Codesys / Ladder / STL / FBD / Schneider Electric Platforms)· Competent in Microsoft Office· Knowledge of classification rules &amp; requirements, statutory regulations, marine safety &amp; technical codes, and other relevant engineering standards applicable to ships· Good skills and knowledge in Project ManagementGeneral:· Ability to work well under pressure.· Demonstrate ability to handle work professionally, independently and efficiently.· Continuous improvement mindset.· Proactive at work.· Detailed-oriented.· Able to travel overseas when required.People/Relations:· People-oriented personality· Good team player with good attitude, integrity, interpersonal, organization and time management skills· Demonstrate Good communication skill with Technical Manager, Superintendent, ship’s Captain, Chief Engineer/Officer, or Crews on board.· Adopt Good Safe Practice and self-motivated engineer with knowledge of risk management know how while working on ships.Preferred Qualifications:· English· Italian&nbsp;We offer you:<ul><li>Medical insurance</li><li>Competitive compensation</li><li>Continuous development opportunities</li></ul>

PLC Programmer/SCADA Developer - JOBID: AEP-300323

Intellectica is recruiting a&nbsp;Project Management Officer (PMO)&nbsp;on behalf of its client, a fast-scaling&nbsp;technology&nbsp;and digital solutions company serving high-profile clients in the&nbsp;media sector. With a long-term strategic vision and strong leadership at the helm, the company is building a team of expert technologists and digital specialists to support media organisations in transforming their audience engagement, search visibility, and content performance through cutting-edge technology and data-driven marketing.As part of its foundational team, the company is now hiring a PMO to own and oversee all client-facing and internal projects across the organization. Reporting directly to the Chief Executive Officer, this pivotal role will establish best-in-class project governance, coordinate cross-functional teams, and ensure timely and full delivery of initiatives from scope to execution.Key activities and responsibilities of this role include:<ul><li>Owning end-to-end project delivery across the full lifecycle—from scoping and requirements gathering to QA, deployment, and post-launch evaluation</li><li>Managing project scopes, schedules, budgets, and resource allocation across multiple concurrent initiatives</li><li>Serving as the central coordination point between technology, delivery, client success, and executive teams to ensure accountability and seamless execution</li><li>Leading regular project reviews, tracking delivery KPIs (performance, timelines, resource use, and risk), and communicating progress updates to stakeholders</li><li>Designing and implementing standardized project management frameworks, tools, and reporting systems across the organization</li><li>Identifying project risks and leading the development of mitigation strategies to ensure continuity and quality</li><li>Supporting client onboarding and proposal development through robust scope definition and delivery planning</li><li>Fostering a culture of delivery excellence and continuous improvement through structured retrospectives, stakeholder feedback, and process enhancements</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering, Business, Management &amp; Information Technology or a related field</li><li>Master’s degree in Management &amp; Information Technology or a related field, MBA, or professional certifications (PMP, PRINCE2, Scrum Master) are preferred</li><li>Minimum 8 years of experience in project or program management, including oversight of complex digital or technology projects, ideally in media, SaaS, or professional services settings</li><li>Proven success managing simultaneous projects across internal teams and external clients with varying levels of complexity</li><li>Strong familiarity with Agile, Scrum, and Waterfall methodologies and ability to implement hybrid frameworks where appropriate</li><li>Advanced skills in project management platforms such as Jira, Asana, Monday.com, or MS Project</li><li>Experience in defining and reporting on delivery KPIs and team performance metrics</li><li>Demonstrated ability to work cross-functionally and influence senior stakeholders</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Highly organized and delivery-focused</li><li>Strong leadership and stakeholder management</li><li>Excellent communicator with executive presence</li><li>Problem-solver with a proactive mindset</li><li>Adaptable and thrives in fast-paced environments</li><li>Committed to continuous improvement and team enablement</li></ul>

PMO int-0338

Monitoring, management, support &amp; configuration of wireless network infrastructure. Collaboration with Engineering Teams for troubleshooting.&nbsp;Required qualifications:<ul><li>Bachelor's degree in Computer Science</li><li>3 years of experience in implementing wireless network solutions and providing technical support in resolving connectivity, roaming, and performance issues.</li><li>Ability to use field measurement tools</li><li>Knowledge of Wi-Fi standards (802.11a/b/g/n/ac/ax) &amp; WPA2/WPA3, 802.1X (EAP-TLS, PEAP, EAP-FAST)</li><li>Excellent knowledge of English (both written &amp; spoken)</li><li>Very good knowledge of MS Office</li></ul>&nbsp;Preferred qualifications:<ul><li>Cisco Certified Network Professional (CCNP) Enterprise Certification</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Ability to diagnose, analyze and solve problems</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li><li>Consistency &amp; Reliability</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

ICT Network Engineer

In this role, you will have the opportunity to be responsible for the sales of products/systems within a designated market, in line with the division strategy. You will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. The work model for the role is: hybrid (#LI-hybrid) This role is contributing to the Smart Buildings /Distributors Segment in Greece. You will be mainly accountable for:<ul><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.</li><li>Ensuring efficient marketing activities and communicates value proposition to customers.</li><li>Identifying and driving the development of new market opportunities in the designated market following respective customer targets and initiatives.</li><li>Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed.</li></ul> Our team dynamics You will join a dynamic, talented, and experienced team, where you will be able to thrive. Qualifications for the role:<ul><li>Up to 2 years of experience in Sales is preferred, but we welcome applications from candidates with varying levels of experience</li><li>University Degree in&nbsp;Electrical Engineering&nbsp;will be highly appreciated.</li><li>Strong&nbsp;Computer literacy ( MS Office , SAP , Salesforce )</li><li>Excellent command of&nbsp;English/Greek Language</li><li>Strong Communication&nbsp;and&nbsp;Negotiation skills</li><li>A collaborative approach with proven ability to develop and&nbsp;manage customer relationships</li><li>Ability to travel / Driver’s license (you can expect some travel to customer site)</li></ul>We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (Smart Buildings & Distributors)

Junior Penetration Tester What Impact will you make?&nbsp;#YourOpportunity&nbsp;Do you thrive at solving complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value? Work with other experts in your field? Work for a world-class organization that provides exceptional career experience and an inclusive and collaborative culture? Want to make an impact that matters? Consider joining Deloitte.We are currently seeking for enthusiastic team players with exceptional penetration testing skills and a well-rounded personality to become part of our dynamic&nbsp;Cyber - Offensive Security&nbsp;team. The team is part of a global network, where brilliant colleagues collaborate across Deloitte locations, to deliver services to our clients both in Greece and abroad.As a Junior&nbsp;Penetration Tester, you will work in a highly skilled team to perform various Penetration Testing and Red Teaming engagements for our domestic and international clients. Using your offensive skills, you will covertly breach our clients’ networks and provide recommendations to strengthen the client’s security posture. To sharpen your skills, you will be trained with the Offensive Security trainings; you will join the periodic Deloitte Global Ethical Hacking and Red Team knowledge exchange sessions, and perform research on the latest techniques and tools. Moreover, you will serve as a “Subject Matter Expert”, adding interpretive value to findings presented and be responsible for creating and executing custom penetration testing engagements to identify if client systems are vulnerable to security issues.&nbsp;#YourRole Your role as a Junior&nbsp;Penetration Tester&nbsp;will enable you to work alongside fellow Ethical Hackers, who are incredibly passionate about what they do and are characterized by their commitment to working as a team, and their ever-present customer focus. In this role, you will actively participate in technical planning and the delivery of best-in-class service to our clients. In this role, you will find yourself in a personal learning and development fast track and will be given many opportunities to get exposure and make an impact that matters. During your tenure as a Junior&nbsp;Penetration Tester,&nbsp;you will be able to:<ul><li>Receive training and attain certifications in the use of cutting-edge cybersecurity products but also on various cybersecurity engineering topics.</li><li>Be part of a truly global community of Deloitte experts in Ethical Hacking and Cyber Security.</li><li>Work on projects focused on identifying security vulnerabilities on client’s infrastructure, Web and Mobile Apps etc.</li><li>Find creative ways to obtain a foothold in a client's network.</li><li>Apply an adversary mindset to simulate sophisticated actors and achieve project-specific objectives.</li><li>Perform research and develop your own tools and sharpen your tradecraft.</li><li>Share your research within the Deloitte Global Hacking and Red Team community.</li><li>Turning security weaknesses into tailored and concrete recommendations.</li><li>Share knowledge and experiences to support the development of peers.</li><li>Monitor your own results against objectives and seek feedback to identify ways to improve personal and team performance.</li></ul> #WinningRequirements To qualify for the role, you must have:<ul><li>Bachelor’s Degree in Information Technology, Information Systems Security, Cybersecurity or any related discipline</li><li>Familiar with penetration testing like Web Application, Mobile, Infrastructure and Vulnerability Assessments both on *nix and Windows environments.</li><li>Expertise using Kali Linux and tools like Burp, Metasploit, Covenant, Cobalt Strike, and Nessus.</li><li>Willingness to research new security testing techniques and tradecraft.</li><li>Experience effectively prioritizing workload to meet deadlines and work objectives.</li><li>Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.</li><li>Consultant mindset, commitment to teamwork, and ability to build strong client relationships.</li><li>Strong communication skills in Greek and English.</li><li>Ability to maintain professionalism and always strive for high ethical standards.</li><li>Military obligations fulfilled where applicable</li></ul> Ideally:<ul><li>Burp Suite Certified Practitioner (BSCP) -&nbsp;PortSwigger</li><li>Hack the Box level: Pro Hacker and above</li></ul>&nbsp;#ChooseDeloitteif:<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Junior Penetration Tester

Intellectica is recruiting a highly motivated&nbsp;Customer Service Representative&nbsp;on behalf of our client, a company that specializes in the import, retail, and wholesale trade of water filters, water distribution, and bottling. Based in Athens, the candidate’s primary responsibility will be to deliver exceptional customer service and provide support throughout the ordering process.Key activities and responsibilities of this role include:<ul><li>Serving as the main point of contact for customers, responding to inquiries, providing product information, and resolving any issues or concerns in a timely and professional manner</li><li>Assisting customers with placing orders, ensuring accuracy and efficiency throughout the process</li><li>Maintaining a thorough understanding of the company’s product offerings, features, and benefits to effectively communicate and assist customers</li><li>Collaborating with internal teams such as sales, logistics, and technical support to ensure smooth order processing and delivery</li><li>Providing exceptional customer service by actively listening to customers, understanding their needs, and offering suitable solutions</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree is considered a&nbsp;plus</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Knowledge of ERP or CRM software is considered a&nbsp;plus</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills; personable and engaging</li><li>Strong problem-solving skills and ability to handle customer complaints with tact and diplomacy</li><li>Strong organizational skills with the ability to prioritize tasks effectively</li><li>A genuine multi-tasker with the ability to work well under pressure, as well as independently</li><li>Excellent collaboration skills to cooperate effectively with team members</li></ul>

Customer Service Representative int-0357

Newrest Hellas is seeking a high-performing and results-driven Area Manager to oversee and elevate the operational and commercial performance of its retail network. This role is ideal for a strategic leader who excels in fast-paced environments, drives team excellence, and ensures consistent delivery of Newrest’s global standards.Key Responsibilities<ul><li>Lead and manage the operational performance of multiple retail locations.</li><li>Ensure consistent compliance with Newrest standards in quality, hygiene, food safety, and customer experience.</li><li>Monitor and analyze KPIs, driving continuous improvement and commercial growth.</li><li>Develop, motivate, and support store managers and frontline teams to achieve optimal performance.</li><li>Implement initiatives that enhance efficiency, cost control, and overall productivity.</li><li>Serve as the key communication link between retail teams and headquarters.</li><li>Resolve operational issues swiftly, ensuring smooth day-to-day operations.</li><li>Maintain a unified, premium, customer-centric experience across all locations.</li></ul>ProfileRequired Qualifications<ul><li>3–5 years of proven experience in multi-site management (catering, retail, hospitality, or similar sectors).</li><li>Strong leadership presence with the ability to guide, inspire, and develop diverse teams.</li><li>Commercially minded with strong analytical and KPI-driven decision-making skills.</li><li>Excellent communication, coaching, and people-management abilities.</li><li>Solid knowledge of hygiene, food safety, and operational excellence protocols.</li><li>High proficiency in office tools and operational/reports systems.</li><li>Valid driving license&nbsp;</li></ul>What We Offer<ul><li>Competitive compensation package with performance-based progression.</li><li>Career growth opportunities within a global, rapidly expanding organization.</li><li>A dynamic, modern, and supportive work environment.</li><li>Continuous training, upskilling, and access to international operational expertise.</li><li>A culture that rewards initiative, accountability, and outstanding performance.</li></ul>

Area Manager

Elval is the aluminium rolling division of ElvalHalcor S.A. Elval offers reliable, innovative and competitive solutions that meet the most demanding requirements of global customers. With years of experience in aluminium rolling division, it is one of the most important aluminium industries in the European and international markets.Key Accountabilities<ul><li>Apply credit policies and ensure compliance with internal and external regulations</li><li>Manage Insurance Limit Requests and Credit Assessments for customers</li><li>Monitor open receivables and resolve payment issues</li><li>Communicate with customers to facilitate payments and provide updates on outstanding balances</li><li>Record incoming payments and issue credit/debit notes</li><li>Maintain and update customer master data</li><li>Reconcile balances and post offsetting entries</li><li>Analyze and present departmental KPIs</li><li>Monitor and process sales through Letters of Credit</li><li>Handle Factoring processes (assignments, settlements, reconciliations)</li></ul>Knowledge, Qualifications and Experience<ul><li>Bachelor’s degree in Finance, Accounting, Economics, or a related field</li><li>1-2 years of experience in credit analysis, risk management, or financial analysis will be considered a plus</li><li>Strong understanding of&nbsp;credit risk assessment</li><li>Familiarity with credit insurance and risk mitigation strategies is a plus</li><li>Proficiency in ERP systems and financial software.&nbsp;Εxperience with SAP is preferred</li><li>Excellent command of MS Office (Outlook, Excel, Word, PowerPoint)</li><li>Excellent analytical, problem-solving, and decision-making skills</li><li>Strong communication and interpersonal skills for cross-functional collaboration</li><li>Ability to work efficiently under pressure in a fast-paced, high-volume environment</li></ul>About the benefitsOur Company provides a dynamic working environment, in which cooperation and continuous learning are encouraged and career development relates to performance. In addition, Elval offers its employees a competitive remuneration package and a wide range of benefits.

CREDIT CONTROL ADMINISTRATOR (3540)

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

Intellectica is recruiting an experienced Corporate Development Director on behalf of its client, a global leader in professional certification and assessment services operating in over 200 countries. The organization is recognized for its rapid international expansion and strategic acquisitions that have strengthened its market position across technology-enabled learning and credentialing. Based in Athens, Greece, and reporting directly to the Chief Corporate Development Officer, the Corporate Development Director will play a central role in spearheading strategic initiatives focused on mergers and acquisitions, partnerships, and corporate investments. Operating at the intersection of strategy, finance, and execution, the successful candidate will lead complex transactions and ensure seamless integration.Key activities and responsibilities of this role include:Strategic Planning &amp; Origination<ul><li>Define and refine the corporate development strategy in alignment with the company’s growth objectives</li><li>Develop comprehensive business plans to support strategic initiatives and investment decisions</li><li>Identify and prioritize acquisition targets, strategic partnerships, and investment opportunities across global markets</li><li>Build and maintain a robust pipeline of opportunities through market intelligence, networking, and proactive outreach</li></ul>Transaction Execution<ul><li>Lead end-to-end M&amp;A processes, including valuation, due diligence, negotiation, and structuring</li><li>Develop comprehensive financial models and scenario analyses to support investment decisions</li><li>Prepare Board-level presentations and investment cases that articulate strategic rationale and expected synergies</li></ul>Investor Relations<ul><li>Lead the Investor Relations function, ensuring effective communication with investors, analysts, and stakeholders</li><li>Develop and implement IR strategies that enhance transparency, credibility, and the company’s attractiveness in capital markets</li><li>Prepare reports, presentations, and updates for investors; actively participate in roadshows, conferences, and investor meetings</li></ul>Market &amp; Competitive Analysis<ul><li>Monitor industry trends, competitor activity, and emerging technologies to inform strategic decisions</li><li>Provide insights on market dynamics and regulatory developments impacting corporate development initiatives</li></ul>Leadership &amp; Stakeholder Management<ul><li>Lead and mentor a team of two direct reports (Associates), fostering a high-performance culture</li><li>Collaborate cross-functionally with product, finance, legal, HR, and operations to deliver seamless integration</li><li>Manage relationships with external advisors, investment banks, and key stakeholders throughout the transaction lifecycle</li><li>Act as a trusted advisor to senior leadership on strategic investment decisions</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Economics, Business, or related field; MSc, MBA, or CFA/IRC designation is highly preferred</li><li>Minimum of 8 years’ experience in corporate development, corporate finance, investment banking, or private equity, with a strong focus on M&amp;A</li><li>Industry-related background (e.g., education, technology-enabled services) is considered an asset</li><li>Excellent financial modeling and presentation development skills with a high degree of accuracy</li><li>Demonstrated track record of leading cross-border and international transactions from origination to integration</li><li>Deep understanding of capital markets, corporate finance principles, and regulatory frameworks</li><li>Proficient in Microsoft Office Suite, especially Excel and PowerPoint</li><li>Fluency in English and Greek (written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Clear communicator with stakeholder management skills</li><li>Entrepreneurial mindset with commercial focus</li><li>Strong prioritization and project ownership</li><li>Sharp analytical thinking and investment judgment</li><li>Strategic perspective with attention to execution</li><li>Thrives in high-performance, evolving environments</li></ul>&nbsp;

Corporate Development Director int-0434

Intellectica is recruiting a highly motivated&nbsp;Product Manager&nbsp;on behalf of a leading manufacturer and distributor of medical products with a 30-year presence in the Greek market. Based in Acharnes, Attiki, Greece, and reporting directly to the Operations Manager, the successful candidate will support cross-functional operations in Product Management, Procurement, and Marketing, coordinating product documentation, managing supplier communications, contributing to marketing efforts, and driving workflow improvements through process optimization and digital tools.Key activities and responsibilities of this role include:<ul><li>Maintaining up-to-date product documentation, including technical files, specs, certifications, artworks, usage instructions, and packaging materials</li><li>Coordinating with international suppliers on offers, orders, product specifications, artwork approvals, and documentation management</li><li>Supporting technical and regulatory documentation for tenders, sales teams, and export markets</li><li>Participating in product development initiatives and monitoring item-level KPIs and profitability metrics</li><li>Collaborating with the marketing team on product presentations, brochures, promotional materials, and campaigns</li><li>Reviewing and optimizing technical content for internal and external use, including packaging and marketing assets</li><li>Assisting with stock forecasting and working closely with the Supply Chain team and external procurement partners</li><li>Contributing to workflow optimization by applying AI tools, ERP systems, and automation practices in daily tasks</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>A Bachelors’ Degree</li><li>At least 3 years of experience in operations, procurement, product development, or marketing, preferably within a fast-paced environment</li><li>Proficiency in the MS Office Suite</li><li>Familiarity with ERP systems and commercial operations; experience with Power BI is considered a strong plus</li><li>Tech-driven mindset with interest in AI tools and automation to enhance operational workflows</li><li>Fluent in English and Greek, with excellent written and verbal communication skills</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>&nbsp;Strong attention to detail and organizational skills, especially in managing technical documentation</li><li>Proven ability to manage multiple tasks and projects across functions</li><li>Effective communicator and team player, able to collaborate cross-functionally</li><li>Analytical mindset with solid negotiation and decision-making skills</li><li>Self-motivated and able to work independently in a fast-paced environment</li></ul>

Product Manager int-0365

As a Global Service Desk Agent at MSC, your mission is to deliver outstanding IT support to our agencies around the globe. We operate non-stop, ensuring that every IT issue is resolved promptly and efficiently. Your role is crucial in managing incidents to minimize business disruptions. Embrace the challenge of supporting diverse IT tasks and become a key player in our fast-paced, dynamic environment. Key Responsibilities:Incident Resolution: Take ownership of IT incidents assigned to the support team, driving them to a successful resolution.User Support: Offer exceptional assistance to both local and external users encountering IT issues, ensuring their needs are met with professionalism.Collaboration: Liaise with relevant teams to guarantee that support cases receive the highest level of attention and expertise.System Monitoring: Oversee the functionality and performance of various systems, ensuring their optimal operation under the team's vigilant watch.Why Join Us?At MSC, you'll be part of a global team that values innovation, collaboration, and a commitment to excellence. We offer a dynamic work environment where your skills and career can flourish. If you're passionate about IT support and thrive in a diverse and stimulating setting, we want to hear from you! Apply Now to Become a Key Player in Our Global IT Support Team!Required Qualifications: Skills &amp; Requirements: Relevant Education: A diploma or higher in Information Technology or a related field is a plus.Exceptional Communication: Your ability to communicate clearly and effectively is paramount, both in writing and verbally.Customer-Centric Approach: A natural inclination towards understanding and prioritizing user needs is essential.English Proficiency: Fluency in both oral and written English is a must to effectively support our global user base.Tech Savvy: Solid knowledge of Microsoft Office 365 and a general proficiency in IT are crucial.Team Player: An enthusiasm for collaborative work, with a strong sense of community and shared success.Adaptability: Flexibility to work in shifts, covering various global time zones, is vital for this role.&nbsp;Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Global Service Desk Agent

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. Works under moderate supervision with some latitude for independent judgement.DescriptionResponsibilities:• Ensure new employees receive comprehensive, client-specific onboarding and training toenhance job-specific knowledge and skills• Provide employees with skills-based, client-specific coaching and training to supportachievement of specific weekly/monthly/quarterly operating plan targets, sales targets,assigned performance targets, and high customer satisfaction• Partner with internal and external stakeholders to develop and deliver an effectivetraining and development program designed to enhance client-specific sales knowledgeand skills associated with any of our sales motions• Analyze data, performance, and customer experience trends to develop and implementstrategic sales plays and best practices for client/specific territories• Oversee, measure, and validate the delivery and quality of provided training• Track the effectiveness of training interventions through various assessment tools• Collaborate with internal and/or external stakeholders to optimize sales processes andsystems to achieve a superior customer experience• Maintain a high level of communication with internal stakeholders to ensure strategicclient relationship is fostered and developed• Maintain high level of knowledge and understanding about the client, customerinteraction, and evolving business environment for relevant training content creationand/or delivery• Help create a culture of continuous learning where individuals take responsibility for theirown development, competence, and performanceCandidate profile:<ul><li>Bachelor’s degree or equivalent experience preferred</li><li>3+ years of experience working in a customer service, training, or sales capacity preferred</li><li>At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role</li><li>Subject matter expert and proven leader within peer group</li><li>Prior experience in high volume calling preferred</li><li>Experience working with Salesforce.com or similar CRM strongly preferred</li><li>Strong technical skills in MSOffice</li><li>Proven ability to prioritize concurrent projects and demonstrate project management</li><li>skills</li><li>Ability to communicate and demonstrate various strategies, platforms, and skills to varied</li><li>audience</li><li>Detail-oriented and proficient communication skills</li><li>Willingness to work on site from our office in Athens</li><li>Fluency in English C1</li><li>Italian, Spanish, German, French fluency will be considered an advantage</li></ul>

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