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Join our Operations &amp; Delivery team as a Port Delivery Agent - Turnaround in Piraeus Athens, where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction. Intercruises Shoreside &amp; Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.This is a locally employed position. You must have the&nbsp;right to live and work in Greece&nbsp;before applying. ABOUT OUR OFFER&nbsp;<ul><li>A competitive salary package.</li><li>40 working hours/week (Including shifts during weekends).</li><li>2 days off per week + additional paid annual leave.</li><li>Seasonal contract starts in March 2026 and ends at the end of November 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li><li>We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.</li></ul> ABOUT YOU<ul><li>You have knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.&nbsp;</li><li>You are a confident decision maker, even when working under pressure.</li><li>Excellent communication skills, both verbal and written, in English. Knowledge of other languages would be an asset.&nbsp;</li><li>You have a pro-active guest service mindset with a clear focus on quality and efficiency.</li><li>Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required.</li><li>You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.&nbsp;</li><li>Driver’s license will be an asset.</li></ul> ABOUT THE JOB<ul><li>Be the main point of contact with cruise ships to arrange, organize and prepare pier operations and services.</li><li>Coordinate bus transfers, ensuring smooth transportation logistics.</li><li>Lead and coordinate team leaders and regular staff during trainings and operations delivery at the port during turnaround operations.</li><li>Work closely with shipboard personnel at the pier to manage embarkation and debarkation processes.</li><li>Generate relevant operational documentation and assist with ground operations during unforeseen circumstances.</li><li>Collaborate with HR on recruiting, hiring, and training pier staff to maintain service excellence.</li><li>Complete and submit post-operation reports based on internal company procedures.</li></ul>

Port Delivery Agent - Turnaround | Fixed Term

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Uniform Attendant for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Assures that the look and fit of Employee Uniforms meet exacting standards.&nbsp;&nbsp;</li><li>Issues the employees’ uniforms.&nbsp;</li><li>Keeps appropriate inventory of Employee Uniform pieces assuring the par levels are met.&nbsp;&nbsp;</li><li>Check for deficiencies in uniforms.&nbsp;&nbsp;</li><li>Inspects bedspreads, drapes, linens, and other textiles used in the hotel.&nbsp;&nbsp;</li><li>Assists guests with their sewing/tailoring needs.&nbsp;</li><li>Works harmoniously and professionally with co-workers and supervisors.&nbsp;</li><li>Delivers completed items to guests when required.&nbsp;</li><li>Handle room linen in order to be delivered in pantries as appropriate.&nbsp;</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Good verbal communication skills in English are essential.</li><li>Proficiency in Greek language is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>

Uniform Attendant (Season 2026)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Uniform Attendant for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Assures that the look and fit of Employee Uniforms meet exacting standards.&nbsp;&nbsp;</li><li>Issues the employees’ uniforms.&nbsp;</li><li>Keeps appropriate inventory of Employee Uniform pieces assuring the par levels are met.&nbsp;&nbsp;</li><li>Check for deficiencies in uniforms.&nbsp;&nbsp;</li><li>Inspects bedspreads, drapes, linens, and other textiles used in the hotel.&nbsp;&nbsp;</li><li>Assists guests with their sewing/tailoring needs.&nbsp;</li><li>Works harmoniously and professionally with co-workers and supervisors.&nbsp;</li><li>Delivers completed items to guests when required.&nbsp;</li><li>Handle room linen in order to be delivered in pantries as appropriate.&nbsp;</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Good verbal communication skills in English are essential.</li><li>Proficiency in Greek language is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Uniform Attendant (Season 2026) REQ10363846

Floor Supervisor (Housekeeping)&nbsp;Key Responsibilities:<ul><li>Oversee room cleaning and maintenance procedures, ensuring adherence to hotel hygiene and cleanliness standards across all guest and public areas.</li><li>Manage housekeeping inventory and supplies, ensuring stock levels are maintained and shortages are avoided.</li><li>Effective scheduling and coordination of housekeeping staff to ensure smooth daily operations and optimal coverage.</li><li>Training and development of new team members, fostering their skills to maintain high performance standards and service quality.</li><li>Undertaking additional related duties as required to support the overall needs and smooth functioning of the hotel.</li><li>Perform any other related duties, as required by the hotel.</li></ul>&nbsp;Requirements:<ul><li>Previous experience in a similar supervisory role within a 5-star or luxury hotel.</li><li>Proven leadership and team coordination skills.</li><li>Strong understanding of health, hygiene, and safety protocols.</li><li>Excellent knowledge of cleaning practices and standards.</li><li>Proficiency in Greek and English.</li><li>Outstanding communication and interpersonal skills.</li><li>Professionalism, discretion, and the ability to interact courteously with guests when needed.</li></ul>

Floor Supervisor - Intercontinental

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged House Attendant for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.</li><li>Adheres to the hotel's code of conduct and grooming &amp; hygiene standards.</li><li>Is seen as working hands-on, assists colleagues in crunch times; walks the talk.</li><li>Actively participates in briefings and meetings.</li><li>Maintains a clean and orderly work area and promotes a safe working environment.</li><li>Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</li><li>Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.</li><li>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Good verbal communication skills in English are essential.</li><li>Proficiency in Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

House Attendant (Season 2026)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Guest Services Agent for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Comply with all departmental policies, service, procedures and standards; Ensure that standards are maintained at a superior level daily.&nbsp;</li><li>Ensure that service standards are maintained at a superior level daily.&nbsp;</li><li>Liaise with team, ensure guests’ luggage are loaded and unloaded from the vehicle correctly and in an efficient manner.&nbsp;</li><li>Ensure the hotel flags are always in excellent condition, inform relevant department when and if need maintenance or cleaning.&nbsp;&nbsp;</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.&nbsp;</li><li>Ensure the luggage are stored safely and correctly in the luggage - storage room.&nbsp;</li><li>Liaise with Front Desk and Concierge to ensure the guest luggage are delivered and retrieved from and to the guest room or storeroom within the required time, provide le Anticipate guests’ needs, respond promptly and acknowledge all guests by names whenever possible, however busy and whatever time of day.</li></ul>What You Bring<ul><li>High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Proficiency in Greek is an advantage.</li><li>Good verbal communication skills in English are essential.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>

Guest Services Agent (Season 2026)

House Attendant (Season 2026) REQ10363836

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Front Desk Receptionist for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Maintain complete knowledge at all times of: All hotel features/services, hours of operation. History of the building, all room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures, room availability status for any given day and scheduled daily group activities / VIP’s and all Residence types and features.&nbsp;</li><li>Be able to perform all Front office duties during all shifts, morning, evening and night shifts.&nbsp;</li><li>To offer assistance with hotel orientation explaining the hotel facilities including opening times and offerings.</li><li>To offer assistance with hotel room orientation in line with Four Seasons standards and Leading Quality Assurance Standards.</li><li>Have a thorough knowledge of the Front Office systems &amp; processes, such as Opera, Visionline, HotSoS, Key, Mobile App, Mobile key.&nbsp;</li><li>Be familiar and promote hotel products, services and promotions.</li><li>Be able to answer the general queries of reservations and billings.</li><li>Comply and adhere to the Four Seasons company policies.</li><li>Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.</li></ul>What You Bring<ul><li>A High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential. Proficiency in Greek is an advantage.</li><li>Previous experience in a similar role is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Front Desk Receptionist (Season 2026) REQ10363721

The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest services, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. Key Duties and Responsibilities<ul><li>Encourage and build mutual trust, respect, and cooperation among team members.</li><li>Demonstrate appropriate behaviours.</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li>Provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in person.</li><li>Provide services for customer satisfaction and retention.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Record guest issues in the guest response tracking system.</li><li>Always follow LQA Standards related to FD operations.</li><li>Respect and maintain Forbes Standards.</li><li>Focus on guest satisfaction and focus on continuous improvement.</li><li>Analyse information and evaluate results in order to choose the best solution and solve problems.</li><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Participate and contribute in the discussion of the work that affects Front Desk department, discuss the ways of service improvement.</li><li>Support implementation of the upselling program, communicating and ensuring process.</li><li>Proceed with check-ins and check-outs.</li><li>Ensure that passports data collected at the check-in and guest registration is done.</li><li>Ensure due outs are done in a timely manner.</li><li>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies.</li><li>Provide necessary reports to Finance department when needed.</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Maximum room occupancy and yield is ensured in line with the standards policy on rates.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>Close communication is maintained with the Housekeeping department on check-outs, room moves, forecast occupancies.</li><li>All charges are correctly entered onto the guest’s folio and that this is always kept up to date.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>To be very meticulous in completing the daily checklist and check that it has been done during shift handover.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>Education or Certification<ul><li>Minimum two years working in a luxury, or boutique hotel in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>

Front Office Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 17448

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Butler for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Takes care of Specialty Suites guests and coordinates with all concerned departments to fulfill guest needs and requests.&nbsp;</li><li>Fully conversant with accommodation features: lay-out, room type, location, decor, in room facilities and equipment.&nbsp;</li><li>Fully aware of operating procedures for all electrical and electronic equipment in the guest room.&nbsp;</li><li>Welcomes guests in a gracious and polite manner, serves welcome drinks and gets them settled in their rooms.&nbsp;</li><li>Has the ability to hold a conversation with the guest in a natural and spontaneous manner.&nbsp;</li><li>Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.&nbsp;</li><li>Keeps concerned departments informed about the guest allergies and food preferences.&nbsp;</li><li>Have a thorough understanding of all spirits and specialty foods in stock.&nbsp;</li><li>Fully aware of the Room Service and other outlets menu, answers questions on menu selections, communicates with the kitchen regarding menu questions and product availability.&nbsp;</li><li>Assess and restock wine and spirit collections as necessary.&nbsp;</li><li>Serves meals and pour drinks for guests in a calm, discrete and courteous manner, respecting timing standards.&nbsp;</li><li>Picks-up trays and clean tables as needed to ensure a clean dining area.&nbsp;</li><li>Takes care of the guest's requests and liaise with respective departments: laundry, wake up call, spa bookings, concierge and any special requests etc.&nbsp;</li><li>Runs errands for guests when necessary.&nbsp;</li><li>Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.&nbsp;</li><li>Recommends and arranges amenities for guests.&nbsp;</li><li>See guests off when they check out, offering luggage assistance.&nbsp;</li><li>Performs all duties with discretion, professionalism and a pleasant demeanor.&nbsp;</li><li>Assists In-Room Dining with the refreshment of the amenities for in-house Elite and Suite paying guests.&nbsp;</li><li>Carries out any other reasonable duties and responsibilities as assigned out of the list.&nbsp;</li></ul>What You Bring<ul><li>High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Very good verbal communication skills in English are essential.</li><li>Previous experience in a similar role is required.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

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