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The AML Compliance Officer will be responsible for overseeing and implementing the company’s Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), Risk Management, and Fraud Prevention frameworks for the Greek market, ensuring full compliance with Hellenic Gaming Commission (HGC) regulations, Law 4557/2018, and relevant EU directives.This role ensures the company maintains the highest standards of integrity, transparency, and responsible operation across all risk domains. The successful candidate will act as the primary contact point for AML, fraud, and risk-related matters in Greece, providing leadership and operational oversight in line with both national and group compliance objectives.&nbsp;The position requires a proficient level of Greek and English, strong analytical ability, and a proven understanding of compliance operations within a regulated industry (preferably gambling or financial services)Job requirements<ul><li>Develop and maintain the AML/CTF framework; supervise due diligence and transaction monitoring; manage SARs and ensure timely reporting to the FIU, as required by the HGC and Greek Law 4557/2018.</li></ul><ul><li>Oversee Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and ongoing monitoring processes for Greek players.</li></ul><ul><li>Lead the risk framework, conduct regular assessments, maintain alignment with group standards, and support internal audits and corrective action.</li></ul><ul><li>Design and oversee fraud prevention measures, investigate incidents, and collaborate with operational and technical teams to strengthen fraud controls.</li></ul><ul><li>Act as the main liaison with the HGC and other authorities, produce compliance and risk reports, support audits, and deliver staff training.</li></ul><ul><li>Monitor legal and regulatory developments affecting AML obligations in Greece and the EU, update internal policies accordingly, and implement necessary operational adjustments to ensure full compliance.</li></ul><ul><li>Act as the main liaison with the HGC and other authorities, produce anti-Money Laundering &amp; Risk reports, support audits, and deliver staff training.</li></ul>Definition of success:<ul><li>Full compliance with Greek AML/CTF, risk, and fraud prevention requirements</li><li>Timely and accurate submission of all reports and notifications to the authorities.</li><li>Effective coordination across cross-functional teams.</li><li>Strong detection, mitigation, and response mechanisms for AML and fraud risks.</li><li>High-quality communication and collaboration with internal stakeholders and regulators.</li></ul>&nbsp;Behavioural Competencies:<ul><li>Strong analytical mindset with exceptional attention to detail and problem-solving ability.</li><li>Demonstrates independence in managing multiple priorities and delivering results with minimal supervision.</li><li>Pragmatic and solution-oriented approach to regulatory compliance challenges.</li><li>Upholds high ethical standards and exercises sound judgment and discretion when handling sensitive information.</li><li>Collaborative team player, able to work effectively across risk, fraud, and compliance functions.</li><li>Excellent communication and presentation skills in Greek and English.</li></ul>&nbsp;Technical Skills &amp; Experience:<ul><li>Minimum 4–6 years’ experience in AML, risk management, or fraud prevention, preferably in gambling, fintech, or financial services.</li><li>Strong working knowledge of Greek AML Law 4557/2018, HGC regulations, and EU AML Directives.</li><li>Demonstrated experience in risk assessment, transaction monitoring, and investigation processes.</li><li>Familiarity with AML and fraud detection software tools and data analysis methods.</li><li>Professional certification (e.g., CAMS, ICA, or equivalent) required.</li><li>Proficiency in Microsoft Office Suite and data visualization tools.</li><li>Excellent communication and presentation skills in Greek and English.</li><li>High-level proficiency in both Greek and English.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

AML Compliance Officer

The American College of Greece is seeking a Specialist – Support Services to join the International Student Services Office. The successful candidate will support international and study abroad students throughout their pre-arrival, transition, and on-campus experience, contributing to their smooth adjustment and overall engagement with college life.Job Responsibilities:<ul><li>Provide pre-arrival support to all international and study abroad students by answering emails received and managing all necessary pre-arrival forms.</li><li>Support the International Student Services Office through advanced administrative and operational functions related to student support, internal operations, and promotional material development.</li><li>Assist international and study abroad students with international program services and activities.</li><li>Contribute to the organization and implementation of events and excursions for international and study abroad students.</li><li>Develop, manage, and update social media platforms for the International Student Services Office to promote college life, events, and student engagement initiatives.</li><li>Maintain contact with all international and study abroad students, supporting their integration and adjustment to college life throughout their stay.</li><li>Assist with the administration and coordination of student satisfaction surveys for residential students at the beginning and end of each semester/session.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor Degree</li><li>1-2 years’ work experience in counselling/advising, sales or customer care positions</li><li>Excellent oral and written communication skills in Greek &amp; English</li><li>Strong computer literacy (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer-service orientation and student-centered approach</li><li>Effective Interpersonal and communication Skills</li><li>Attention to detail</li><li>Discretion and confidentiality of sensitive information</li><li>Team Work</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively</li><li>Strong time management skills</li><li>Demonstrated ability to work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Flexibility in work schedule to support departmental needs as required.</li></ul>

Specialist – Support Services, International Student Services

As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritize, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Customer Service Representative (German)

Are you fluent in Arabic and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in Arabic.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in  Arabic language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>20-25% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;

Arabic Speaking B2B Sales Representative

NTT&nbsp;Data&nbsp;Greece&nbsp;is&nbsp;looking&nbsp;for&nbsp;an&nbsp;Linux&nbsp;Automation&nbsp;Engineer&nbsp;in&nbsp;Athens&nbsp;to&nbsp;work&nbsp;with&nbsp;our&nbsp;clients&nbsp;in&nbsp;the&nbsp;European&nbsp;public&nbsp;sector. The position requires an annual on-site presence of 30–50% in Strasbourg, France.Your role:<ul><li>Design and develop automation scripts using tools such as Ansible, Puppet, Terraform.</li><li>Administration and Troubleshooting of existing automation processes.​</li><li>Manage and optimize Linux server environments, ensuring high availability and performance.​</li><li>Monitor and troubleshoot system performance and reliability issues.​</li><li>Collaborate with development and operations teams to automate workflows and enhance system capabilities.​</li><li>Create, contribute, and review documented automation processes and maintain system configurations.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, or a related field.</li><li>Over 5 years of working experience as Linux Administrator.</li><li>Understanding networks architecture elements and service.</li><li>Experience in Orchestration, Automation &amp; Service configuration with Ansible or Terraform.</li><li>Experience with monitoring and logging tools (such as Nagios, Cacti, Grafana, Prometheus or equivalent).​</li><li>Understanding of CI/CD processes and tools (like Jenkins, GitHub, etc.).</li><li>Fluent English.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality is required).</li></ul>Nice to have Skills:​<ul><li>Red Hat OpenShift Experience: Worked with Red Hat OpenShift, including installation options, configuration, management, and administration post installation​.</li></ul>Willingness to pursue below certifications:​<ul><li>Developing Automation with Ansible Automation Platform​.</li><li>RH OpenShift Certified Administrator.</li></ul>

Linux Automation Engineer

As a Security Engineer, you will join our highly skilled information security team with the mission to deliver high-quality, innovative cyber security services and solutions that reduce risk across the organization. In this role, you will receive structured mentoring, hands-on training, and exposure to enterprise-grade security technologies, building a solid foundation for a career in cybersecurity. You will gradually gain practical experience and deepen your technical expertise in multiple areas, such as network security, platform security, authentication/authorization systems, application security, and security frameworks. To succeed, you’ll need to demonstrate accountability, high motivation, a proactive attitude and a passion for rapid development in a challenging and regulated working environment.Responsibilities<ul><li>Contribute to building and maintaining the technical IT / cybersecurity capabilities necessary for safeguarding DIAS’s information systems and applications.</li><li>Support the administration of security-focused systems, such as data center firewalls, web application firewalls, database firewalls, hardware security modules, privileged access management, SMTP gateways, and managed PKI.</li><li>Assist in implementing security practices and tools throughout the Software Development Life Cycle (SDLC) / DevSecOps.</li><li>Explore and assess innovative technologies to solve daily cybersecurity challenges efficiently.</li><li>Perform vulnerability assessments to identify technical weaknesses.</li><li>Assist in the security risk analysis for current and new systems and recommend solutions for reducing exposure areas.</li><li>Contribute to audit preparation and compliance-related activities.</li><li>Assist in the creation of security processes, procedures, and performance metrics.</li><li>&nbsp;Work closely with other technical and operational teams to ensure effective security integration.</li></ul>Requirements<ul><li>Degree (or in the process of obtaining) in Computer Science, Mathematics, Physics, or a related field.</li><li>Knowledge of at least one programming language (Python preferred) for writing automation frameworks and relevant security tools</li><li>Understanding of Windows and Linux operating systems.</li><li>Passion for continuous learning and growth in cyber security</li><li>Good command of the English Language both written and oral</li><li>Excellent communication and interpersonal skills</li><li>Ability to work collaboratively in a team and independently when required</li></ul>Will be considered a plus:<ul><li>Certifications in Cybersecurity, Programming, or Linux administration.</li><li>Familiarity with enterprise security tools and frameworks.</li></ul>Why would you enjoy working with us ?As member of our team:<ul><li>You will work in a mission-critical fintech company shaping the future of digital payments in Greece.</li><li>You will experience a workplace built on meritocracy, transparency, and recognition.</li><li>You will receive mentoring, specialized training, and certifications to boost your career development.</li><li>You will work with cutting-edge security technologies in a regulated financial environment.</li></ul>What we offer:<ul><li>Strong mentoring and guidance</li><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

Security Engineer

As Cyber Security Operations Engineer, handles daily cybersecurity operations, investigates potential threats, monitors systems and network logs, ensures vulnerabilities are fixed, systems are hardened, and incidents are managed in compliance with corporate security policies&nbsp;Your day to day will include:<ul><li>Monitoring, detecting, analyzing, and responding to security threats and incidents across internal infrastructure and cloud environments</li><li>Performing in-depth analysis of security events, triaging alerts, and escalating or resolving incidents as appropriate</li><li>Responding to security incidents by executing containment, eradication, recovery, and root cause analysis procedures</li><li>Assisting in developing and improving incident response playbooks and standard operating procedures</li><li>Performing vulnerability scans, assessing findings, and collaborating with IT teams to remediate high-risk issues</li><li>Administering and tuning security tools (Firewalls, NDR, DLP, SIEM, EDR, etc.) to improve detection and response capabilities</li><li>Performing threat hunting and vulnerability assessments to identify potential risks</li><li>Collaborating with IT teams, including developers and platform engineers, to embed security-as-code practices throughout the development lifecycle</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor's degree in Cybersecurity, Information Technology, or a related field</li><li>3+ years of experience in cybersecurity engineering, security operations, or network security</li><li>Familiarity with Zero Trust architecture, SASE, and Identity &amp; Access Security</li><li>Experience with Email security technologies</li><li>Hands-on experience with security technologies (EDR, NDR, SIEM, WAF, PAM, CSPM, and Vulnerability Management Tools)</li><li>Excellent troubleshooting, problem-solving, and analytical skills</li><li>Excellent knowledge of English language&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Cyber Security Operations Engineer (3810)

Java Developer&nbsp;At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.&nbsp;Join our continuously growing team, which employs over&nbsp;2.500 professionals in Greece, and&nbsp;is listed in&nbsp;Greece's Top Employers, Great Place to Work and Best Workplaces for Women for 2024! Experience great&nbsp;flexibility,&nbsp;under&nbsp;our hybrid&nbsp;operating model&nbsp;across our offices in&nbsp;Athens,&nbsp;Patras, and&nbsp;Thessaloniki, while benefiting from&nbsp;personalized learning&nbsp;and&nbsp;career development opportunities. We prioritize&nbsp;diversity, equity,&nbsp;and&nbsp;inclusion, fostering an environment where everyone's unique perspectives are valued, that supports you in building an&nbsp;exceptional experience for yourself, and a&nbsp;better working world for all.&nbsp;&nbsp;The opportunity&nbsp;We are currently seeking highly motivated people for our Technology Consulting practice, which is a leading provider of services to financial industry and large corporate clients of all industries.You will work in multi-disciplinary teams to provide a broad range of information technology related services, such as IT strategy and architecture, IT implementation support, and software development. Team members include professionals with a variety of backgrounds, including excellent academic credentials in quantitative sciences, IT, engineering, business and economics, as well as deep professional experience in Greece and abroad.As an IT Professional you will contribute technical insight to client engagements and internal projects, as well as supervise more junior members of the team, in Greece and abroad. In line with EY's commitment to quality, you will ensure that your work is of the highest quality.&nbsp;To qualify for the role you must have&nbsp;<ul><li>Excellent academic background, including at a minimum a bachelor’s and preferably a master’s degree in Computer Engineering, Software Engineering, Information Technology/Systems or other related field.</li><li>Strong written and verbal communication, presentation, client service and technical writing skills in both Greek and English.</li><li>Analytical and problem-solving skills.</li><li>Experience with Java/JEE</li><li>Knowledge of Service Oriented environments and Spring Framework (Spring, Spring MVC, Spring Boot)</li><li>Knowledge of Web Services (SOAP/REST), Application Server (Tomcat/ WebLogic)</li><li>Knowledge of XML, XBRL, UML</li><li>Knowledge of Development methodologies such as Agile or RUP</li></ul>&nbsp;What we are looking for&nbsp;What is most important is that you are committed to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, motivation and passion to develop fast in an international working environment. You’ll need to pick up new skills and talents as you go, so asking questions and having the confidence to speak up are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;What we offer&nbsp;<ul><li>Competitive remuneration package: You’ll be rewarded for your individual and team performance. Depending on your experience, our comprehensive rewards package includes benefits that suit your needs including cutting-edge technological equipment, ticket restaurant vouchers, a private health insurance scheme, life insurance, income protection and an exclusive EY benefits club that provides a wide range of discounts, offers and promotions.&nbsp;</li><li>Flexible working arrangements: We operate under a hybrid working model, which is defined based on both your own preferences and team’s needs, and we enjoy our summers with short Fridays.</li><li>Personalized learning experience and career development: We provide free and unlimited access to educational platforms and EY Badges, support certifications, and provide coaching and feedback, as a part of our Leadership &amp; Development process, all of which can lead to a meaningful impact and success as defined by you.</li><li>Transformative leadership:&nbsp;We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture:&nbsp;You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li><li>International Experience:&nbsp;Become part of international projects and work along multicultural teams, through our global network.</li><li>Above all, you will be working in one of the most recognized employers in Greece, as we have been awarded the Top Employers, Great Place to Work and Best Workplaces for Women awards for 2024.</li></ul>&nbsp;&nbsp;&nbsp;If you can demonstrate that you meet the criteria above, please contact us as soon as possible.&nbsp;The exceptional EY experience. It’s yours to build.&nbsp;&nbsp;Apply now.&nbsp;&nbsp;EY | Building a better working world&nbsp;&nbsp;EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.&nbsp;&nbsp;&nbsp;Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.&nbsp;&nbsp;&nbsp;Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.&nbsp;#LI-Hybrid

Java Developer

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We have an open vacancy for an&nbsp;ICT Support Engineer (L1)&nbsp;who will&nbsp;work in our client's premises.&nbsp;📌 Location: Athens (South Suburbs)📍 Working Model: On - site🕗Working Hours:&nbsp;Shifts&nbsp;&nbsp;Main Responsibilities<ul><li>Helpdesk Support: Respond to user inquiries, issues, and requests via various channels such as phone, email, or ticketing systems.</li><li>User Assistance: Assist users in understanding and effectively utilizing computer systems, software applications, and other ICT resources.&nbsp;</li><li>System Setup and Configuration: Assist with the installation, setup, and configuration of computer systems, software applications, printers, and other peripheral devices.&nbsp;</li><li>Password and Account Management: Help users with password resets, account creations, and access permissions. Ensure compliance with security policies and assist in maintaining user accounts.</li><li>Software Support: Provide basic support for common software applications, such as Microsoft Office, web browsers, and email clients. Help users troubleshoot issues, perform software updates, and assist with basic software functionality.</li><li>Hardware Support: Diagnose and troubleshoot basic hardware problems with desktop computers, laptops, printers, and other peripheral devices.&nbsp;</li><li>Incident Management: Log and track user issues and incidents in a ticketing system, ensuring timely resolution and proper escalation to higher-level support teams, if required. Monitor ticket queues and prioritize tasks accordingly.</li></ul>What we are looking for<ul><li>1 or 2 years experience in a similar position</li><li>University degree in Computer Science or other related field.</li><li>Ability to diagnose and resolve basic technical issues.</li><li>Good written and verbal communication skills in Greek and English language</li><li>Proficiency in MS Office (Word, Excel, Powerpoint)</li><li>Strong communication skills.</li></ul>&nbsp;What you will gain:🏋️‍️Friendly and dynamic working environment🏫 Formal training and Professional Qualifications fully funded✔️ Competitive compensation package⚕️ Private Health Insurance⚖️Work-Life Balance initiatives🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)👥 A Buddy who will support you with your onboarding&nbsp;

ICT Support (L1)

The role in more details:<ul><li>Working in teams of qualified and highly motivated audit professionals</li><li>Providing support to audit teams&nbsp;in executing tax&nbsp;audit procedures</li><li>Using data analysis tools to automate the work&nbsp;</li><li>Performing day-to-day audit fieldwork for clients in different industries</li><li>Performing tax audits using state of the art tools and applications to ensure compliance with tax regulations</li><li>Maintain highest standards of business ethics</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A Bachelor’s Degree in Accounting / Business Administration /Economics or relevant field</li><li>1-3 years of experience in assurance or tax audit</li><li>Advance use of data analysis tools such as PowerBI or Alteryx will be considered as a strong asset</li><li>Good knowledge of legal entities taxation (income tax, benefits in kind, withholding taxes, VAT, stamp duties, real estate) and accounting standards</li><li>Excellent verbal and written communication in English and Greek</li><li>Advanced use of MS Office</li><li>Excellent interpersonal and communication skills</li><li>Fulfilled obligations imposed by legislation on military service</li><li>Effective communication and rapport building skills</li><li>Able to work in a team and to tight deadlines and flexible in approach</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Τax auditor (Shared Services team)

The School of Business and Economics at Deree – The American College of Greece seeks a part-time computer lab instructor to teach at the undergraduate Management Information Systems program.Required Qualifications:<ul><li>Master’s degree in the area of teaching responsibility (lab components of the program).</li><li>Effective communication and presentation skills.</li><li>Teaching experience in an English-speaking institution is preferred.</li><li>Teaching and practical experience in information technologies required in the curriculum.</li></ul>General Skills:<ul><li>A commitment to student-centered learning.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as a part of a team.</li></ul>Anticipated Start Date:&nbsp;September 2023.Application Procedure:&nbsp;Applicants should complete the online application and include the following materials:<ul><li>A cover letter describing previous related teaching and professional experience.</li><li>A current CV.</li><li>Contact details (name, e-mail address, telephone number of at least three persons who have known you in a professional or research context).</li></ul>

Part-Time Computer Lab Instructor

The KYC Analyst &nbsp;is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness

KYC Analyst

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts!Our client is an established GameTech company that operates in several countries across Europe through its offices in Greece &amp; Malta. Licensed and regulated by MGA, ADM and HGC, and Irish Revenue Commissioners, They are committed to delivering the best sports betting and gaming experience to an ever-expanding customer base.Role:<ul><li>Building quality web and API applications in C# and .NET</li><li>Contribute to the technical design of the system and research new tools/technologies</li><li>Revising, updating, refactoring, and debugging code</li><li>Implementation of security and data protection</li><li>Integrating with other third-party services API’s</li><li>Being familiar with the Web (Http protocol and Restful API’s) how to consume and build API’s</li><li>Maintaining performant MS SQL databases</li><li>Taking part in team Code Reviews.</li></ul>Requirements:<ul><li>University and/or Postgraduate Degree in a relevant field</li><li>3+ years of relevant working experience, ideally within FinTech or Payment Solutions Companies</li><li>Focus on efficiency, user experience, and process improvement</li><li>Excellent time management skills</li><li>Ability to work independently and with a group</li><li>English language (both verbal and written)</li></ul>Skills:<ul><li>.Net Framework 4.6+, C# 6.0+, WebAPI, Entity Framework, LINQ</li><li>Experience in Microservices</li><li>Familiarization in message broker</li><li>Reactive programming code patterns</li><li>Clean, maintainable &amp; fault-tolerant code</li><li>Knowledge in .Net Core 2.2+ will be appreciated</li></ul>

.Net Software Engineer

We are seeking a highly skilled IFRS Expert with a strong background in audit and assurance. The ideal candidate will have extensive managerial experience&nbsp;at Big Five accounting firm. This role requires deep knowledge of International Financial Reporting Standards (IFRS) and the ability to apply these standards to complex financial scenarios.&nbsp;Key Responsibilities&nbsp;<ul><li>IFRS Compliance:&nbsp;Participate in the preparation of interim/annual financial statements and ensure their compliance with IFRS.&nbsp;</li><li>Internal Consultation:&nbsp;Provide specialized&nbsp;IFRS-related guidance&nbsp;to internal teams.&nbsp;</li><li>Financial Analysis:&nbsp;Conduct in-depth financial analysis and reporting, ensuring accuracy and transparency.&nbsp;</li><li>Policy Development:&nbsp;Develop and apply accounting policies in accordance with IFRS.&nbsp;</li><li>Training &amp; Development:&nbsp;Train and mentor staff on IFRS updates and best practices.&nbsp;</li><li>Audit Support:&nbsp;Support external and internal audits by providing IFRS and financial reporting expertise.&nbsp;</li><li>Stakeholder Communication:&nbsp;Communicate complex financial information to non-financial stakeholders clearly and effectively.&nbsp;</li></ul>Qualifications&nbsp;<ul><li>Bachelor’s or Master’s degree in Accounting, Finance, or a related field. Professional certifications (e.g., CPA, ACCA) are highly desirable.&nbsp;</li><li>Minimum of 3+ years of managerial&nbsp;experience&nbsp;within audit/assurance at a Big Five firm.&nbsp;</li><li>Comprehensive understanding of IFRS and its application in manufacturing industries.&nbsp;</li><li>Strong analytical and problem-solving skills, with a keen attention to detail.&nbsp;</li><li>Excellent written and verbal communication skills, with the ability to explain complex financial concepts.&nbsp;</li><li>Proven leadership and team management experience, with the ability to inspire and develop junior staff.&nbsp;</li><li>Proficiency in financial software and tools, including advanced Excel skills.&nbsp;</li></ul>

IFRS Expert

Autohellas is seeking for a Administrative Assistant &nbsp;to join our strong&nbsp;Leasing&nbsp;team!Core Responsibilities<ul><li>Effectively communicate with staff in other departments and with external contacts.</li><li>Performing administrative tasks quickly and accurately including:</li></ul><ol><li>Completing and sending contracts &amp; annexes</li><li>Coordinating cars’ deliveries and orders</li><li>Communication with Dealers daily</li><li>Management of buyback agreements</li><li>Issuance of green cards</li></ol><ul><li>Organizing and storing paperwork, documents and computer-based information.</li></ul>Requirements<ul><li>Holder of a Bachelor’s degree</li><li>Minimum 3 years of experience in a commercial environment and administrative role</li><li>Excellent written and verbal communication in Greek and English</li><li>Proficiency in Microsoft Office</li><li>Customer service oriented</li><li>Good time management and organizational skills</li><li>Ability to work in a fast-paced environment with a variety of tasks</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Administrative Assistant - Leasing

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!With more than 20 years of proven experience,&nbsp;our client&nbsp;is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Their end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.As a Senior Software/Integration Engineer, you will join our client’s Integrated Services department. Reporting to the VP of Integrated Services, this role will undertake important responsibilities in the development of a new product of our client.Responsibilities:<ul><li>Participate in the code design and implementation activities of a complex distributed system.</li><li>Write adaptation/integration code among internal or third-party components and a central event-oriented integration platform.</li><li>Design, develop, test, expose, and consume APIs to and from individual components of the overall system.</li><li>Implement and execute automated tests (from unit to end-to-end, integration and performance).</li><li>Cooperate with own team developers, as well as with developers, DevOps engineers, testers, etc. of adjacent, cooperating or external teams in everyday work, component interworking and testing, performance tuning and troubleshooting.</li><li>Compose and maintain high-quality documentation accompanying the written code.</li><li>Participate in Agile ceremonies for the design, development, and testing, as part of an agile methodology-based workforce.</li><li>Maintain a consistent and smooth cooperation of the overall hyper-team with the horizontal teams of our client, including Compliance, Risk, Business Continuity, and Information Security teams, ensuring conformance at all levels with existing policies, processes, and codes.</li></ul>Requirements:<ul><li>A University degree (4+ years of studies) in Computer Science, Computer Engineering, Informatics, or related fields. A graduate-level degree in a related field will be considered a plus.</li><li>4+ years of experience in software engineering positions, preferably in integrated-related areas.</li><li>Experience in designing, implementing, documenting REST/JSON and REST/XML APIs, as well as in consuming third-party REST APIs. Similar experience with SOAP APIs will be considered a plus.</li><li>Experience in at least 2 complex, multi-component projects requiring integration among several components.</li><li>Proficiency in Java will be highly preferred; proficiency in C#/.Net will also be considered as an alternative.</li><li>Good knowledge of at least one, preferably two or more programming language(s), is required (e.g., Rust, C++, Scala, Ruby, Go, Python).</li><li>Experience with server-side programming (e.g., servlets, API endpoints, MVC frameworks, ORMs, caching). Full-stack development skills are not a must but will be considered a plus.</li><li>Experience in writing and executing different types of tests (e.g., unit, integration, performance, end-to-end, smoke).</li><li>Experience in working with Docker containers will be highly appreciated.</li><li>Knowledge of and experience with CI/CD pipelines will be highly appreciated.</li><li>Experience with Kafka (or a similar publish/subscribe event-based integration platform) will be considered a plus. Similarly, experience with microservices-based environments like Spring Boot or Quarkus will be considered a plus.</li><li>Developer-level experience with Kubernetes environments will be considered a plus.</li><li>Ability to cooperate smoothly and efficiently within large teams of peers, using various technologies, having various statuses (employees/vendors/subcontractors), and spanning a wide range of skills and cultures.</li><li>Attention to detail, a learning- and growth-oriented mentality, and a collaborative profile / high-EQ team spirit will be of major importance.</li><li>Very Good oral and written English language skills.</li></ul>Benefits:<ul><li>Competitive compensation, ticket restaurant card, and annual bonus programs.</li><li>Cutting-edge IT equipment, mobile and data plan.</li><li>Modern facilities, free coffee and beverages, indoor parking, and company bus.</li><li>Private health insurance, onsite occupational doctor, and workplace counselor.</li><li>Flexible working model, hybrid benefits &amp; home equipment benefits.</li><li>Onsite gym, wellness facilities, and ping pong room.</li><li>Career and talent development tools.</li><li>Mentoring, coaching, personalized annual learning and development plan.</li><li>Employee referral bonus, regular wellbeing, ESG and volunteering activities.</li></ul>

Senior Software/Integration Engineer

At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

Our client is seeking for a Java Software Engineer who will be primarily responsible for providing development, enhancement, troubleshooting and maintenance services on the company’s finance applications.About ThemOur client is an award-winning Financial Management software provider. The company has a presence in 45 countries and offices in key financial centers. Their vision is to provide innovative technology solutions that enable Financial Institutions and corporates across the world to deliver their full potential to their clients.Job Responsibilities:<ul><li>Develop components/modules and microservices for the company’s applications targeting the finance industry.</li><li>Identifies, troubleshoots and debugs defects in designated application code.</li><li>Contributes to all phases of the development lifecycle.</li><li>Proposes possible solutions to anticipated problems.</li><li>Supports continuous improvement by investigating alternatives and technologies and presents these for architectural review.</li><li>Confirms program operation by conducting tests.</li><li>Provides technical documentation for modules they are involved in.</li><li>Supports and assists the Services team.</li></ul>Job Qualifications &amp; Skills:<ul><li>BS/MS degree in Computer Science, Engineering or a related subject.</li><li>Proven professional development experience using JAVA/JEE, Quarkus, JPA, Eclipse, SVN, Maven technologies.</li><li>Knowledge of Front-End technologies (React, HTML/5, Javascript, CSS/Less, JSP, JQuery).</li><li>Web Services Development (REST, SOAP).</li><li>Skills in SQL / PL SQL language and database servers like MSSQL, Oracle.</li><li>A good level in English language.</li><li>Knowledge of Cloud deployment like AWS appreciated.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to interpret product specifications and develop appropriate software modules to meet these requirements.</li><li>Ability to effectively communicate technical information, both orally and in writing.</li><li>Ability to work effectively as part of a team with constant cooperation and interaction.</li></ul>What They Offer:<ul><li>Competitive and performance-based remuneration.</li><li>Private Health &amp; Life Insurance Plan.</li><li>Monthly Meal Allowance.</li><li>Training and Development opportunities in the FinTech sector.</li><li>New experiences and opportunities within a dynamic, multinational environment and global teams.</li><li>Team spirit environment with passion for technology.</li><li>A Workplace of Diversity &amp; Inclusion.</li></ul>

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