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We are looking for a pioneering and hands-on Senior&nbsp;Data &amp; Insights Engineer, as we accelerate our group-wide digital transformation, to join our team.The Scope of the PositionThis position constitutes a unique opportunity to build our data analytics capabilities from inception.The Senior Data &amp; Insights Engineer will serve as the architect and artisan of our data ecosystem, responsible for the design, development, and maintenance of data pipelines, data warehousing solutions, and business intelligence systems. This role encompasses the delivery of dashboards, AI-driven insights, and recommendation engines to support informed decision-making.We expect this role to be AI-augmented:&nbsp;the ideal candidate will leverage modern AI tools to accelerate development, enhance analysis, and maximize impact. We're looking for a dedicated builder, committed to fostering a data-driven culture and enabling the business to leverage actionable insights effectively.Duties and Responsibilities-&nbsp;Architect &amp; Build: Design, deploy, and manage the Group's end-to-end data infrastructure, including ETL/ELT processes, data lake, and data warehouse solutions (on platforms such as Azure or SAP).-&nbsp;Data Pipeline Development: Develop robust, scalable, and reliable data pipelines to ingest, process, and integrate data from diverse sources, with a primary focus on SAP, Primavera, and other business systems.-&nbsp;Insight Generation: Support the Principal Reporting Analyst in delivering data-driven solutions to business leaders across all subsidiaries, by architecting KPIs, dashboards, and analytical models aligned with business objectives.-&nbsp;BI &amp; Reporting: Own the development and maintenance of our Business Intelligence platform. Build intuitive and impactful reports and dashboards that provide clear, actionable insights for the leadership team.- Advanced Analytics: Proactively analyze data to identify trends, spot anomalies, and uncover opportunities for operational efficiency, cost savings, and performance improvement. Explore and implement AI/ML models for predictive insights and recommendations.-&nbsp;Data Governance &amp; Quality: Establish and enforce data quality standards and governance practices to ensure all data is accurate, consistent, and trustworthy.-&nbsp;Collaboration &amp; Expertise: Act as a key resource for data-related questions. Collaborate with our SAP consultants to ensure seamless data extraction and work with the wider IT team to ensure solutions are secure, scalable, and aligned with our enterprise architecture.Job Qualifications and Requirements:-&nbsp; A Bachelor's and/or Master's degree in Computer Science or Engineering.- Minimum 5 years of progressive experience in a data engineering and BI development role, with a proven track record of building data solutions in enterprise environments.- Expert-level proficiency in SQL and Python for data manipulation, pipeline development, and automation. Strong experience with ETL/ELT concepts and tools.- Hands-on experience with cloud data platforms (preferably Azure), including data lakes, data warehouses, and analytics services. Solid understanding of SAP data structures and integration capabilities (SAP BW, HANA, or similar).- Proficiency with modern BI and data visualization tools (e.g., SAP Analytics Cloud, Power BI, Tableau).- Familiarity with data modeling, data warehousing, and data lake concepts.- Exposure to&nbsp;anomaly detection, forecasting or recommendation systems &amp; projects is a plus.&nbsp;The Company offers:<ul><li>A competitive compensation package</li><li>Private medical insurance</li><li>The opportunity to build and own the data strategy for one of the largest and most impactful groups in Greece, with direct executive-level visibility.</li><li>A central role in a dynamic leadership team committed to growth and innovation, providing ample opportunities for professional growth and continuous learning.</li><li>Opportunities for continuous learning and professional growth</li><li>A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>We value your privacy. All personal data provided in your application and CV will be kept completely confidential. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Join our community and let’s build your future together!

Senior Data & Insights Engineer

TITAN Greece&nbsp;has an excellent opportunity for a Sales Operations Specialist for our Head Office in Athens. The position reports to the Sales Administration and Data Support Manager.Responsibilities<ul><li>Support the internal Sales Department to achieve accurate and effective representation of customer details, prices, and discounts in the SAP SD system.</li><li>Communicate with internal teams to ensure data accuracy and correct invoicing.</li><li>Monitor customer group invoicing according to needs.</li><li>Liaise with subsidiary teams to complete daily processes.</li><li>Develop and maintain information archives for the Internal Sales Department.</li><li>Participate in projects aimed at process optimization and efficiency improvement.</li><li>Prepare monthly reports for the Sales Department.</li><li>Communicate with stakeholders and gather market trend information.</li><li>Conduct internal sales audits to ensure compliance with established procedures.</li></ul>Qualifications<ul><li>Bachelor’s degree in business administration, Marketing, or Business Analytics.</li><li>1-3 years of experience in a similar position.</li><li>Excellent knowledge of Microsoft Office applications, especially Excel.</li><li>Good knowledge of SAP SD and SAP BW.</li><li>Experience in applying Statistical Analysis and Business Research principles will be considered a plus.</li><li>Fluent in Greek and English (oral and written).</li><li>Initiative-taking for problem-solving.</li><li>Ability to analyze and synthesize data and information from various sources.</li><li>Ability to communicate with both internal and external stakeholders of various hierarchical levels and departments to understand needs and propose solutions.</li><li>Ability to understand the company's vision, translate it into strategic goals, commercial actions, and operational levels. Translation of goals based on a detailed analysis of data and elements into performance indicators (KPIs)</li><li>Completed military obligations (if applicable).</li></ul>What we offer<ul><li>Private health insurance</li><li>Pension plan</li><li>Annual checkup</li><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Learning and Development opportunities</li><li>Internships and summer schools for employee children</li><li>Wellness programs and special offers</li></ul>

Sales Operations Specialist 24902

Essential Functions/Core Responsibilities&nbsp;<ul><li>Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction</li><li>Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date</li><li>Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities</li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members</li><li>Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories</li><li>Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction</li><li>Act as a point of escalation for the client and respond in a timely manner to any issues</li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed</li><li>Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client</li><li>Work closely with client contact on reporting and forecasting</li><li>Ensure team alignment to achieve operating plan targets, sales targets, and client performance targets (CPTs)</li><li>Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team</li><li>Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)</li><li>Ensure high level of professionalism during all interactions with team and client</li><li>Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met</li><li>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience</li><li>Lead team to effectively influence buying/renewal process to achieve greater client satisfaction</li></ul>&nbsp;&nbsp;&nbsp;QualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• Consistent track record of success with a passion for exceptional customer experience and driving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanorPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader - Czech + English Speaker (Relocation Support - Athens)

Do you thrive on building strong client relationships and delivering security solutions that make a difference? Are you passionate about technology and its role in safeguarding people and property? If so, then we want to hear from you! G4S, a member of Allied Universal®, a leading global security company, is seeking a motivated and results-oriented Sales Consultant to join our Security Systems and Monitoring division. Role is based in Athens In this role, you will play a pivotal role in:<ul><li>Helping our businesses win new customers and retain existing ones</li><li>Building exceptional, long-term relationships with private consumers, small medium companies on security systems and services from G4S.</li><li>Presenting, promoting and selling products and services using proven risk analysis methodologies to existing and prospective customers within the area of your responsibility.</li><li>Establishing, developing and maintaining positive business and customer relationships</li><li>Achieving/Coordinating sales effort with team members and other departments upon agreed sales targets and outcomes within schedule</li><li>Successfully navigating the sales cycle, from opportunity identification to proposal development and closing deals</li><li>Collaborating with colleagues to win tenders and quotations</li><li>Attending meetings with major customers' representatives within specific areas/branches.</li><li>Managing assigned Security Monitoring (SM) projects within budget and timeline, ensuring team collaboration</li><li>Conducting regular quality inspections and reporting findings to management</li><li>Exceeding customer expectations by delivering high-quality security solutions at a competitive cost</li><li>Continuously developing your knowledge and skills through training and performance reviews</li><li>Maintaining the division's quality standards through established processes and tools</li><li>Representing G4S professionally by fostering strong relationships with key customer representatives</li></ul>Job requirementsTo be successful in this role, you will possess:<ul><li>A strong understanding of security systems and technology trends able to analyze risks and demands for any opportunity to ensure optimum solution is offered for total customer satisfaction.</li><li>Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients according to G4S standards</li><li>Proven sales experience and a results-oriented mindset</li><li>The ability to analyze customer needs and translate them into customized solutions</li><li>Project management and organizational skills</li><li>Know and apply the company values and code of ethics.</li><li>Seeking personal growth attending periodic training sessions and reviews</li></ul>We offer:A competitive compensation package which includes attractive salary, quarterly commission based on results, private health and life insurance, company car and travel expenses.Industry leading sales training and a portfolio of innovative products and services, across a broad range of security solutions and above all a collaborative modern work environment with unlimited possibilities for future advancement.

SMP Sales Consultant - Athens

💼 Your everyday work-life&nbsp;<ul><li>Report to Warehouse Operations Network Director and be responsible for leading and coordinating a workforce of ~100 people, including internal employees and 3rd party resources</li><li>Direct and indirect people management in a multi-shift, high-volume warehouse environment work with management teams to observe disciplinary issues, attendance and performance of direct reports</li><li>Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving and ensuring quality of products</li><li>Active involvement in the upcoming SAP EWM implementation, acting as a key operational stakeholder</li><li>Collaboration with central supply chain, planning, customer service, IT and external partners</li><li>Act as primary escalation point for warehouse operational issues and-user adoption</li><li>Measure and address the effectiveness of employee performance and warehousing activities</li><li>Identify operations needing development and institute innovations to adjust current work practices and procedures</li><li>Ensure full compliance with H&amp;S legislation, internal policies and ISO standards</li></ul>&nbsp;🚀 As an ideal fit, you should have<ul><li>Bachelor’s in Supply Chain Management, Business Administration, or Logistics</li><li>Academic background in STEM fields (Engineering, Mathematics, Operations Research or related disciplines) is a plus, supporting data-driven decision making and process optimization&nbsp;</li><li>Established warehouse supervisory expertise</li><li>Understanding of WMS &amp; SAP software</li><li>Knowledge of conventional management and warehousing fundamentals&nbsp;</li><li>Strong people leadership skills, with the ability to inspire teams through change and operational complexity</li><li>Excellent interpersonal and communication abilities</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Internal wellbeing initiatives&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.&nbsp;

Distribution Center Supervisor

Intellectica is recruiting an experienced Sales Executive on behalf of a leading Food Processing &amp; Packaging Equipment Company with a 50-year presence in the field of food processing and packaging. Based in Northen Athens, Greece, this role begins as a Sales Executive and is designed for individuals with strong leadership ambition and strategic thinking, who aspire to operate as the Managing Director’s trusted partner in driving business expansion.Key activities and responsibilities of this role include: • Identify, develop, and manage a portfolio of key clients within the food processing and packaging sector • Build long-term relationships through consultative selling and exceptional customer service • Lead negotiations with clients and secure agreements that align with company objectives • Prepare and deliver tailored proposals and solutions to meet client needs • Maintain a strong presence in the market through frequent client visits and participation in industry events • Travel extensively across Greece and occasionally abroad to strengthen client relationships and explore new opportunities • Work closely with technical support and procurement teams to ensure seamless project execution and customer satisfaction • Ensure excellent after-sales service is provided to customers in cooperation with the engineering department, including addressing any concerns or issues in a timely and effective manner • Prepare detailed sales reports, forecasts, and market analysis for the Managing Director • Provide insights and recommendations to support strategic decision-making and business planning • Any other task that may be required from time to timeProfessional experience &amp; qualifications of a successful candidate: • Bachelor’s degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, or a related technical discipline • Demonstrated experience of at least 5 years in industrial sales, preferably in machinery or equipment for the food sector • Familiarity with Microsoft Office Suite • Strong proficiency in ERP and CRM systems • Excellent command of English, both written and spoken, to facilitate seamless communication with international clients • Willingness and ability to travel frequently for business purposesCore competencies of a successful candidate: • Excellent communication and interpersonal skills; personable and engaging • Strategic mindset and commercial acumen • Leadership potential and professional maturity • Resilience under pressure and ability to meet demanding targets • Discipline, ambition, and commitment to long-term growth • Customer-centric mindset, with a strong focus on results

Sales Executive int-0452

The Operations Director will play a pivotal role in driving performance, fostering operational excellence, and ensuring consistent service quality across all functions.Key activities and responsibilities of this role include:<ul><li>Lead the full spectrum of branch operations, including logistics coordination, client service, and team management</li><li>Contribute to the company’s strategic direction by identifying growth opportunities and operational improvements</li><li>Own the branch’s P&amp;L, budgeting, and cost control, ensuring profitability and financial discipline</li><li>Ensure seamless coordination between internal teams and external partners (e.g., subcontractors, carriers)</li><li>Monitor and improve operational KPIs such as delivery times, load optimization, and service accuracy</li><li>Manage and develop a cross-functional logistics team, including warehouse staff, planners, and drivers</li><li>Foster a culture of accountability, ownership, and continuous improvement</li><li>Act as the senior point of contact for strategic clients, ensuring responsiveness and relationship continuity</li><li>Resolve escalated issues with a hands-on, solution-oriented approach</li><li>Lead change initiatives to modernize systems, processes, and service delivery</li><li>Oversee the implementation and integration of logistics systems (e.g., routing software, WMS, ERP)</li><li>Ensure full compliance with transport regulations, safety standards, and internal policies</li><li>Proactively identify and mitigate operational risks, maintaining business continuity</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum 6 years of proven experience in a senior operations leadership role</li><li>Prior experience in freight forwarding or logistics sector is highly desirable</li><li>Demonstrated ability to manage end-to-end branch operations, including logistics, client service, and team leadership</li><li>Strong understanding of transport regulations, safety standards, and operational compliance</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP, WMS and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Operations Director int-0404

Turn data into information, information into insight, and insight into business decisions.Essential Duties and Responsibilities:<ul><li>Gather and analyze data from various sources to identify trends and patterns.</li><li>Design, develop and maintain dashboards and reports using Power BI.</li><li>Conduct statistical analysis to identify areas for improvement and optimization.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data needs and provide analytical support.</li><li>Develop and implement data quality control measures to ensure accuracy and consistency.</li><li>Build and maintain data models and databases.</li><li>Automate data collection and reporting processes.</li><li>Support the development and implementation of predictive models</li><li>Provide training and support to business users on Power BI tools and functionalities</li></ul>Qualifications:<ul><li>Degree in Data Science, Finance, Computer Science, Engineering and other related fields</li><li>Proven experience in data analysis and reporting.</li><li>Expertise in BI and data visualization tools (eg. Power BI)</li><li>Proficiency in SQL, Excel / Spreadsheets for data gathering, analytics and modeling</li><li>Knowledge of statistical analysis and data mining techniques.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong initiative and ability to manage multiple projects, work under pressure and meet strict deadlines</li><li>Previous experience in a sales environment, preferably gained in the retail sector</li><li>Fluency in English.</li></ul>We offer:<ul><li>Career Growth: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.</li><li>Comprehensive Benefits: We offer competitive compensation package, Bonus plan, health insurance, and other benefits to support your well-being.</li><li>Generous employee discounts in all Fourlis concepts – INTERSPORT, IKEA, Foot Locker</li><li>Inclusive Environment: We celebrate diversity and are dedicated to creating an inclusive environment where everyone feels welcome and respected.</li><li>Work from-home flexible policy</li><li>We'd love to hear from you if you are a highly motivated and results-oriented individual with passion.</li></ul>Apply now and join us in shaping the beginning of a New Era!

Data Analyst

Intellectica is recruiting an experienced and highly organized&nbsp;Logistics Manager&nbsp;on behalf of a leading dairy and cheese products retailer and producer with over 60-years’ presence in the field. Based in Athens, Greece, and reporting to the company’s CEO the successful candidate will have previous experience in overseeing all aspects of the supply chain including procurement, warehousing, logistics and distribution, ideally in temperature-controlled environments. The primary purpose of the role is to ensure the smooth and efficient flow of products from production to delivery, while optimizing costs and maintaining high quality standards.Key activities and responsibilities of this role include:<ul><li>Developing and implementing strategic plans to optimize the supply chain processes, inventory management, and distribution network efficiency</li><li>Collaborating with internal teams, including production, sales, and finance, to forecast demand, plan production schedules, and ensure on-time delivery of products</li><li>Designing and optimizing logistics processes, including route planning, load scheduling, and delivery methods to improve efficiency and reduce costs</li><li>Preparing and managing the logistics budget, track expenses, and implementing cost-saving initiatives</li><li>Overseeing inventory control and ensuring accurate stock levels are maintained to minimize shortages and excess inventory</li><li>Managing and maintaining supplier relationships, negotiate contracts, and monitor supplier performance to ensure reliable and cost-effective procurement of raw materials and packaging</li><li>Monitoring key performance indicators (KPIs) and implementing continuous improvement initiatives to enhance operational efficiency and productivity</li><li>Developing and implementing standard operating procedures (SOPs) for the supply chain department to ensure consistent and compliant operations</li><li>Leading and mentoring a team of supply chain professionals, providing guidance and support to improve individual and team performance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ Degree (AEI/TEI) in Business Administration, Logistics, Supply Chain Management or a related field</li><li>Proven experience of at least 7 years as a Logistics Manager, preferably in the dairy or food industry</li><li>Familiarity with regulatory requirements related to the food and beverage industry</li><li>Experience in managing temperature controlled environments is highly desirable</li><li>Strong Knowledge of supply chain management principles including procurement, inventory management and logistics</li><li>Knowledge of using supply chain management software and ERP systems</li><li>Knowledge of MS Office suite</li><li>Excellent knowledge of Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership skills with the ability to manage cross-functional teams</li><li>Strong organizational and analytical skills with the ability to manage multiple projects simultaneously</li><li>Excellent analytical and problem-solving skills, with the ability to make data-driven decisions</li><li>Excellent communication and interpersonal skills</li><li>Ability to operate within defined objectives, budgets and timeframes</li></ul>

Treasury Manager int-0363

Logistics Manager int-0352

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team. We are currently seeking to hire a:&nbsp;&nbsp;Area Sales Representative, Automotive Sector&nbsp;#YourRole in more detail<ul><li>Supervision of dealer network, development of sales, and market share growth of the brand within the assigned area</li><li>Market and competitor research within the area of responsibility</li><li>Preparation of a Sales and Marketing action plan for each authorized dealer</li><li>Evaluation and improvement of the network’s customer service performance indicators</li><li>Strengthening of cooperative relationships with authorized dealers in the assigned region</li><li>Design and implementation of a training &amp; action plan</li><li>Be responsible for communicating the benefits of our company’s products and services to drive and develop sales</li><li>Be accountable for clientele enrichment, customer service, and constant monitoring and reporting of the market and sector&nbsp;competition</li><li>Establish, develop, and maintain positive business and customer relationships</li></ul>The ideal candidate should meet the following requirements:✅Bachelor’s degree in Engineering and/or&nbsp;Business, or a relevant field.✅ A minimum of 3 years’ experience in a relevant position.✅Outstanding written and verbal use of the English Language.✅Highly motivated and target-driven with a proven track record in sales.✅Excellent selling, negotiation, and communication skills.✅Prioritizing, time management, and organizational skills.✅ Initiative-taking&nbsp;mindset.✅Excellent use of Microsoft Office Tools.✅Availability to travel.✅Military obligations fulfilled (for male applicants).&nbsp;Our company offers:&nbsp; Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏢 Modern facilities, onsite occupational doctor, and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile, and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriage,s and newborns&nbsp;🛒 Discounts on our organization’s products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;&nbsp;

AREA SALES REPRESENTATIVE AUTOMOTIVE SECTOR

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Coral Innovations S.A., member of the&nbsp;Motor Oil Group, is a company committed to enhancing the non-fuel product offering of its retail companies, by bringing into life innovative products and services.Our employees are our most valuable resource, essential to the achievement of our strategic goals, to the implementation of our growth business plans and in ensuring our long-term competitiveness.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently, we are searching to hire a Stocks Accountant who will manage and implement inventory accounting processes by ensuring accurate valuation and related reporting needs.<h2>During your day you will:</h2><ul><li>Oversee the complete lifecycle of inventory, from procurement to sale, ensuring accurate and up-to-date records of stock levels.</li><li>Perform stocks reconciliation per store and per plant&nbsp;</li></ul>and more specifically:<ol><li>control/ reconcile purchases, sales, gains and losses stocks, movements of own stocks in own and 3rd party depots</li><li>check/ correct negative stocks</li><li>reconcile stock movements against FI-GL</li><li>perform/ check the accuracy of Weighted Average Cost evaluation</li><li>provide full reconciliation of inventory volumes</li></ol><ul><li>Collaborate closely with Accounts payable to identify stock deliveries deviation against invoices received</li><li>Collaborate with internal and external audit teams to facilitate inventory audits, ensures adherence to accounting standards and regulatory requirements.</li><li>Identifiy and recommend process improvements to enhance the efficiency of stock accounting procedures and minimize errors.&nbsp;</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Accounting or Economics, Finance or Business Administration</li><li>At least 3 years of experience in Accounting, preferably in the retail or e-commerce sector</li><li>Master degree in a relevant field will be considered an asset</li><li>Sound knowledge of retail accounting</li><li>Knowledge of inventory control techniques and methodologies.</li><li>Awareness of supply chain management practices and their impact on inventory management.</li><li>Working knowledge of SAP functionalities and processes</li><li>Fluency in English (proficiency in writing, reading, speaking)</li><li>Strong working knowledge of Microsoft Office Suite (e.g. MS Excel, MS Word, MS PowerPoint)</li><li>Analytical thinking</li><li>Team player</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Stock Accountant

Reporting to the Talent Acquisition Manager for South East and South Eastern Europe Cluster, you will be responsible for providing TA expertise and value by attracting, sourcing and selecting the best talents for current and future business needs, while ensuring the best candidate and hiring manager experience.&nbsp;Key Accountabilities<ul><li>Lead Talent Acquisition, Employer Branding and Early Careers activities for Greece (Papastratos) and Cyprus (Philip Morris Cyprus)</li><li>Support the South East &amp; South Eastern Europe Cluster’s TA Strategy, being a senior member of the international team of TA experts covering a region of 11 markets and taking over team activities and cluster projects</li><li>Develop and implement effective attraction and recruiting strategies to acquire top talent in alignment with PMI’s strategic priorities in Greece and Cyprus</li><li>Utilize various sourcing methods, including job boards, social media, career events and talent pipelines, to identify and engage with potential candidates</li><li>Lead the assessment and selection process, conducting interviews and assessment centers, to ensure the acquisition of diverse talent with the required skills &amp; qualifications, potential and overall cultural fit</li><li>Partner with Hiring Managers and multiple stakeholders throughout the recruiting and selection process, acting as a trusted partner to eventually meet talent requirements and ensure a positive candidate and hiring manager experience</li><li>Closely collaborate with different Global Centers of Expertise (Candidate Lifecycle Experience, Talent Sourcing, Employer Branding &amp; Recruitment Marketing, Early Careers) to ensure alignment and deployment of the right mix of local strategies</li><li>Deliver end-to-end local Employer Branding initiatives and represent the company in conferences, career fairs and communities</li><li>Utilize AI-powered ATS, tools and dashboards to monitor talent acquisition metrics, assess the effectiveness of the process and make data-driven suggestions focused on continuous improvement</li></ul> Who you are<ul><li>Bachelor's Degree is required and a Master’s Degree in Human Resources Management will be considered a plus</li><li>4+ years of Talent Acquisition experience, preferably within a fast-paced multinational environment</li><li>Proven ability to identify and source high-caliber talent through multiple strategies and channels, including social media and other networking activities</li><li>Hands-on experience with HRMS, Applicant Tracking Systems and TA KPIs Dashboards. Experience with SAP Success Factors recruiting module will be considered a plus</li><li>Strong partnering skills with an ability to inspire trust and engage a range of stakeholders and candidates of all levels of seniority</li><li>Can-do attitude, very good problem solving and project management skills, being able to plan, prioritize and manage multiple tasks and projects in a timely and effective manner</li><li>Team player mentality, agility and growth mindset</li><li>Excellent communication and presentation skills, written and verbal, with proven professional experience using both English and Greek</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What’s in it for you<ul><li>Have the chance to manage your own projects</li><li>Seize the freedom to shape your future and ours. We’ll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business –our staggering size and scale provides endless opportunities to progress</li><li>Take pride in delivering our promise to society to deliver a smoke-free future</li></ul>

Senior Talent Acquisition Specialist - Greece and Cyprus

GEK TERNA GROUP is currently looking for a:Senior SAP FI Consultant&nbsp;Role Responsibilities:&nbsp;<ul><li>Support and participate in SAP implementations through: Prepare, Explore, Realize, Go-Live and Support phases</li><li>Business Analysis and Solution design on FI topics</li><li>Perform application configuration using the tools and features of SAP FI Components for Change Requests and small projects&nbsp;</li><li>Master and maintain detailed knowledge of SAP FI modules</li><li>Work with external Consultants to complete implementation projects within budget/time, ensuring quality and adoption</li><li>Guide and provide assistance to team members on a variety of financial topics</li><li>Set up and maintain SAP Configuration Data e.g. Cost Centers, Profit Centers etc&nbsp;</li><li>Train End-Users and ensure documentations are done as per the Group’s standard</li><li>Resolve tickets and provide support as per the agreed SLAs&nbsp;</li><li>Host regular reviews with business personnel on status &amp; performance and incorporate their feedback into service delivery</li><li>Conduct technical training to fellow Associates / New joiners</li></ul>&nbsp;Requirements:<ul><li>BSc/MSc degree in Finance, Business Administration, Computer Science, Information Systems&nbsp;</li><li>5 years of hands-on, project based SAP FI experience gained on actual projects</li><li>CO experience is a plus</li><li>Standard customizing, configuration and project life cycle implementation skills within SAP FI are required</li><li>Excellent written and verbal communication in Greek &amp; English</li><li>Completion of SAP course/Certifications or project work through academics is a plus&nbsp;</li><li>Previous experience working with large and complex matrix structures will be considered as a plus</li></ul>&nbsp;Competencies:&nbsp;<ul><li>Possess exceptional interpersonal and communication skills including verbal, written presentation and listening</li><li>Must be able to work as a team player yet have the ability to work independently</li><li>Analytical, results-driven and have a solution-oriented approach</li><li>Strong stakeholder management ability</li><li>Ability to multi-task and manage various projects/requests/issues</li></ul>&nbsp;&nbsp;&nbsp;The company offers:<ul><li>Company’s Health Insurance package</li><li>Personal professional development within a large group of companies</li></ul>

Senior SAP FI Consultant

At&nbsp;ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.We are looking for a&nbsp;Services Team Leader&nbsp;to join our high-caliber team.Responsibilities:<ul><li>Lead and mentor the SFA/CRM services team</li><li>Oversee end-to-end delivery of client projects and ensure high-quality outputs</li><li>Serve as the primary point of contact for partners, ensuring seamless collaboration and alignment on projects</li><li>Coordinate requirements analysis and validate configurations and testing</li><li>Assign and prioritize support tickets across the team to ensure timely resolution</li><li>Facilitate workshops, reviews, and solution optimization sessions</li><li>Guide the team during training and post–go-live support</li><li>Maintain effective communication with clients, partners, and internal stakeholders</li><li>Monitor project progress, identify risks, and support continuous improvement</li></ul>Requirements:<ul><li>Proven experience in CRM/SFA implementations and services delivery</li><li>Previous experience in leading or mentoring teams</li><li>Strong understanding of business workflows and best practices</li><li>Excellent communication and stakeholder management skills, with a focus on partner relationships</li><li>Ability to manage multiple projects and priorities</li><li>Problem-solving mindset and focus on service quality</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package&nbsp; ❤️Private health insurance plan&nbsp; 🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor&nbsp; 🚍Transportation with company’s bus from central stations&nbsp; 📖 Funded training &amp; development opportunities&nbsp; 🥪Catering food services

Services Team Leader

Αναζητάμε&nbsp;Department Managers&nbsp;για τα καταστήματα Massimo Dutti στην Αττική, ανθρώπους με πάθος για τη μόδα, υψηλή αισθητική και εμπορική αντίληψη, που θα συμβάλουν στην ανάπτυξη της ομάδας και στην παροχή μιας μοναδικής εμπειρίας για κάθε πελάτη.&nbsp;Η θέση αφορά πλήρη απασχόληση και δίνει τη δυνατότητα να αναπτύξεις τις διοικητικές σου ικανότητες, να εμπνεύσεις την ομάδα σου και να συμβάλεις στην επίτευξη των στόχων του καταστήματος, σε ένα περιβάλλον που προάγει την ποιότητα και τη συνεργασία. ΚΥΡΙΕΣ ΑΡΜΟΔΙΟΤΗΤΕΣ•&nbsp; &nbsp;&nbsp;Διασφάλιση της άριστης εμπειρίας πελάτη, ευθυγραμμισμένη με τις αξίες και την αισθητική της Massimo Dutti.•&nbsp; &nbsp;&nbsp;Ηγεσία και παρακίνηση της ομάδας του τμήματος για την επίτευξη εμπορικών στόχων (πωλήσεις, KPIs, παραγωγικότητα).•&nbsp; &nbsp;&nbsp;Ανάλυση πωλήσεων και προτάσεις εμπορικών ενεργειών για τη βελτιστοποίηση της απόδοσης.•&nbsp; &nbsp;&nbsp;Εφαρμογή και παρακολούθηση visual merchandising σύμφωνα με τις κατευθυντήριες γραμμές του brand.•&nbsp; &nbsp;&nbsp;Συνεργασία με τον Store Manager για την καθημερινή λειτουργία του καταστήματος και τη διοίκηση της ομάδας.•&nbsp; &nbsp;&nbsp;Υποστήριξη στην εκπαίδευση και ανάπτυξη των νέων μελών της ομάδας.•&nbsp; &nbsp;&nbsp;Διαχείριση αποθεμάτων, παραγγελιών και stockroom για βέλτιστη εμπορική διαχείριση.•&nbsp; &nbsp;&nbsp;Διασφάλιση της συμμόρφωσης με τις εταιρικές διαδικασίες και τα πρότυπα υγείας &amp; ασφάλειας.•&nbsp; &nbsp;&nbsp;Αξιοποίηση τεχνολογικών εργαλείων (PDA, RFID, Sales Reports) και καθοδήγηση της ομάδας στη χρήση τους.•&nbsp; &nbsp;&nbsp;Συμβολή στη διατήρηση της άριστης εικόνας και λειτουργικότητας του καταστήματος. ΑΠΑΡΑΙΤΗΤΑ ΠΡΟΣΟΝΤΑ•&nbsp; &nbsp;&nbsp;Προϋπηρεσία τουλάχιστον 2 ετών σε αντίστοιχη θέση στον χώρο της λιανικής.•&nbsp; &nbsp;&nbsp;Εμπειρία στη διαχείριση ομάδας και κατανόηση εμπορικών δεικτών (KPI’s).•&nbsp; &nbsp;&nbsp;Πάθος για τη μόδα, την αισθητική και τη λεπτομέρεια.•&nbsp; &nbsp;&nbsp;Ικανότητα επικοινωνίας, οργάνωσης και λήψης αποφάσεων.•&nbsp; &nbsp;&nbsp;Πολύ καλή γνώση Αγγλικών. ΤΙ ΠΡΟΣΦΕΡΟΥΜΕΣου παρέχουμε ένα ολοκληρωμένο πλάνο εκπαίδευσης για τη νέα σου θέση, καθώς και:•&nbsp; &nbsp;&nbsp;Ευχάριστο εργασιακό περιβάλλον εργασίας.•&nbsp; &nbsp;&nbsp;Ανταγωνιστικό μισθό με ποσοστά πωλήσεων.•&nbsp; &nbsp;&nbsp;25% έκπτωση στις αγορές σου από όλες τις αλυσίδες μας.•&nbsp; &nbsp;&nbsp;Προνόμια για τη μετακίνησή σου.•&nbsp; &nbsp;&nbsp;Προγράμματα εκπαίδευσης και ευκαιρίες εσωτερικής εξέλιξης.•&nbsp; &nbsp;&nbsp;24/7 δωρεάν γραμμή Ψυχολογικής Υποστήριξης και τηλε-συμβουλευτική Ιατρική Υποστήριξη.•&nbsp; &nbsp;&nbsp;Ιατρικές παροχές για όλους τους εργαζομένους.•&nbsp; &nbsp;&nbsp;Μηνιαία παροχή κάρτας σίτισης για την κάλυψη εξόδων σίτισης.•&nbsp; &nbsp;&nbsp;Συμμετοχή σε κοινωνικές δράσεις και προγράμματα εταιρικής κοινωνικής ευθύνης.•&nbsp; &nbsp;&nbsp;Εκπτώσεις με συνεργαζόμενες εταιρείες. Αν πιστεύεις ότι είσαι έτοιμ@ να κάνεις το επόμενο βήμα στην καριέρα σου και να γίνεις ο επόμενος&nbsp;Department Manager της Massimo Dutti, στείλε μας το βιογραφικό σου και μάθε περισσότερα για το πως θα μπεις κι εσύ στην ομάδα μας!

DEPARTMENT MANAGER MASSIMO DUTTI | ΑΤΤΙΚΗ

We are seeking a technically skilled and business-oriented Solution Architect to join our Corporate IT team. In this hands-on role, you will design and implement end-to-end IT solutions that support business growth, operational efficiency, and innovation. You will work closely with business stakeholders, developers, and the enterprise architecture team to deliver scalable, integrated, and future-ready solutions—especially in the areas of business applications, process automation, and AI.&nbsp;OPPORTUNITIES<ul><li>Solution Design &amp; Implementation: Architect and implement IT solutions that meet business needs while aligning with enterprise architecture standards. </li><li>Hands-On Development: Actively contribute to the technical implementation of solutions, including prototyping, configuration, and integration. </li><li>Business Application Enablement: Design and support solutions across key business domains, including sales, marketing, customer engagement, and service platforms. </li><li>Process Automation: Identify and implement opportunities for automating business processes using modern tools and platforms. </li><li>AI Integration: Collaborate on the design and deployment of AI-driven solutions that enhance decision-making, personalization, and operational efficiency. </li><li>Architecture Alignment: Ensure all solutions are consistent with the enterprise architecture roadmap and IT strategy. </li><li>Collaboration: Work closely with business analysts, developers, and infrastructure teams to ensure seamless delivery and integration. </li><li>Documentation: Maintain clear and comprehensive technical documentation for solutions and integrations.</li><li>Support &amp; Optimization: Provide technical support during and after implementation, and continuously improve system performance and maintainability. </li></ul>&nbsp;SKILLS<ul><li>You should have</li><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field. </li><li>5+ years of experience in IT solution architecture, software development, or systems integration. </li><li>Proven experience with business applications in areas such as CRM, marketing automation, and customer service platforms. </li><li>Strong understanding of business process modeling and automation tools (e.g., BPM, RPA platforms). </li><li>Familiarity with AI/ML concepts and their practical application in business contexts. </li><li>Proficiency in scripting or programming languages (e.g., Python, JavaScript, C#) is a plus. </li><li>Strong problem-solving skills and the ability to work independently and collaboratively. </li><li>Excellent communication skills and the ability to translate technical concepts into business value.</li></ul>&nbsp;&nbsp;VALUES<ul><li>Care&nbsp;about&nbsp;transforming the Banking landscape. </li><li>Commit&nbsp;to&nbsp;being part of an exciting culture and product evolving within the financial industry. </li><li>Collaborate&nbsp;effectively and proactively with teams within or outside Temenos. </li><li>Challenge&nbsp;yourself to be ambitious and achieve your individual as well as the company targets.</li></ul> &nbsp;SOME OF OUR BENEFITS include:<ul><li>Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month </li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership </li><li>Family care:&nbsp;4 weeks of paid family care leave </li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge </li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

IT (Business) Solutions Architect

Intellectica is recruiting a highly experienced and strategic&nbsp;Senior Account Director&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece and reporting to the Head of PR &amp; Corporate Comms, the successful candidate will be responsible for strategizing and leading all communication and promotion activities for the company’s key client accounts, delivering high-quality solutions that meet client objectives and drive business growth.Key activities and responsibilities of this role include:<ul><li>Lead a portfolio of diverse client accounts, ensuring excellence in service delivery and building long-term, trust-based relationships</li><li>Oversee all communication and promotion activities for the clients, including communication strategies, events, campaigns, and press releases</li><li>Act as the senior point of contact for clients, offering high-level strategic counsel tailored to their industry and objectives</li><li>Oversee and execute high-impact client events, from concept development to post-event reporting, ensuring alignment with broader communication goals</li><li>Cultivate and maintain strong relationships with key media outlets, securing meaningful coverage across local, national, and international platforms</li><li>Review and approve client-facing content such as press releases, speeches, executive messaging, and corporate statements</li><li>Collaborate closely with internal creative, digital, and strategy teams to deliver seamless 360° campaign executions</li><li>Manage client budgets, project timelines, and KPIs with a focus on quality, efficiency, and continuous improvement</li><li>Identify and drive organic growth opportunities, while contributing to new business development initiatives</li><li>Shape the client’s public image through briefings, follow-ups, presentations, and full proposals</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Public Relations, Communications, Journalism, Marketing, or a related discipline or a related field</li><li>At least 6 years of professional experience in PR, corporate communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrated success in leading complex, multi-channel campaigns and managing senior-level client relationships</li><li>Proficient in managing project budgets, performance tracking, and cross-functional collaboration tools</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>

Senior Account Director int-0309

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are committed to safeguarding our hotel’s financial health while driving operational excellence and strategic growth. We are currently seeking a highly experienced Director of Finance to join our Executive Team. This senior leadership role is central to the success of the hotel and a key member of the Planning Committee, contributing to long-term strategy, financial planning, and operational decision-making.As Director of Finance, you will oversee all financial operations, ensuring accuracy, compliance, and profitability, while partnering with senior leadership to make data-driven decisions that enhance the guest experience and overall hotel performance.What You Will Do<ul><li>Provide strategic leadership over all hotel finance functions, including accounting, purchasing, payroll, and F&amp;B control.</li><li>Prepare and oversee comprehensive financial reports, budgets, forecasts, CAPEX plans, and cash flow analyses.</li><li>Ensure compliance with corporate policies, local regulations, loan covenants, and internal controls.</li><li>Monitor and manage hotel revenue, expenses, and labor costs, ensuring operational efficiency and profitability.</li><li>Serve as a trusted business advisor to the General Manager and Executive Team, contributing to strategic planning and decision-making.</li><li>Chair the hotel’s financial planning function and represent Finance at the Planning Committee.</li><li>Maintain strong relationships with internal departments, owners, auditors, banks, and external stakeholders.</li><li>Lead, mentor, and develop the finance team, fostering a culture of professionalism, accountability, and continuous improvement.</li><li>Drive innovation and process improvement within the Finance department, enhancing efficiency and effectiveness.</li></ul>What You Bring<ul><li>University degree in Accounting, Finance, or related field; professional certifications are a plus.</li><li>3–5 years of senior leadership experience in hotel finance or luxury hospitality operations.</li><li>Strong knowledge of accounting principles, financial management, and reporting standards.</li><li>Proven ability to analyze complex financial data and make strategic business decisions.</li><li>Exceptional leadership, interpersonal, and communication skills.</li><li>Proficiency in Microsoft Office; familiarity with hotel financial systems and property management software is an advantage.</li><li>Strategic, analytical mindset with the ability to influence and collaborate across departments.</li><li>Fluency in English; Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive compensation and comprehensive benefits package.</li><li>Participation in the hotel’s Planning Committee and executive-level decision-making.</li><li>Pension plan and private health insurance coverage.</li><li>Relocation package for international or non-local hires.</li><li>Complimentary employee meals and laundry service.</li><li>Access to Four Seasons’ global training and development programs.</li><li>Complimentary stays at Four Seasons properties worldwide, as part of our global employee travel benefits.</li><li>A dynamic and inclusive workplace where your financial leadership makes a tangible impact.</li></ul>If you are a forward-thinking finance professional with a passion for hospitality and strategic leadership, we invite you to join our team and help shape the future of Four Seasons Astir Palace Hotel Athens.

Director of Finance REQ10368049

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

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