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As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

Ο/Η Store Manager είναι υπεύθυνος/η για τη συνολική εύρυθμη λειτουργία του Ινστιτούτου MACOhair, διασφαλίζοντας ότι οι καθημερινές υπηρεσίες (εφαρμογές, συντηρήσεις και εξυπηρέτηση πελατών) εκτελούνται ομαλά και αποδοτικά. Θα είναι το κεντρικό σημείο επικοινωνίας μεταξύ των τεχνικών, του προσωπικού και των πελατών, ενώ παράλληλα θα φροντίζει για τη διαχείριση των ραντεβού, την οργάνωση των υλικών και την εφαρμογή των εσωτερικών διαδικασιών της εταιρείας.Αρμοδιότητες:<ol><li>Διαχείριση καθημερινής λειτουργίας του Ινστιτούτου, διασφαλίζοντας ότι όλες οι υπηρεσίες παρέχονται με συνέπεια και επαγγελματισμό.</li><li>Οργάνωση και συντονισμός των ραντεβού (εφαρμογές, συντηρήσεις, συμβουλευτικές συνεδρίες).</li><li>Εξυπηρέτηση πελατών, παρέχοντας κορυφαία εμπειρία μέσα στο Ινστιτούτο.</li><li>Επικοινωνία και συντονισμός με τους τεχνικούς, φροντίζοντας να έχουν ό,τι χρειάζονται για να εκτελέσουν τις υπηρεσίες.</li><li>Διαχείριση αποθεμάτων &amp; παραγγελιών σε προϊόντα και αναλώσιμα που απαιτούνται για τις εφαρμογές και τις συντηρήσεις.</li><li>Επίβλεψη και καθοδήγηση προσωπικού, διασφαλίζοντας ότι όλοι ακολουθούν τα πρότυπα της MACOhair.</li><li>Εφαρμογή διαδικασιών της εταιρείας και διατήρηση της υψηλής ποιότητας υπηρεσιών.</li><li>Επίλυση προβλημάτων σε πραγματικό χρόνο σχετικά με την εξυπηρέτηση πελατών, τα ραντεβού ή τις υπηρεσίες.</li><li>Συνεργασία με την κεντρική ομάδα της MACOhair για τη βελτίωση της εμπειρίας των πελατών και των εσωτερικών διαδικασιών.</li></ol>Τι ζητάμε<ul><li>Προϋπηρεσία σε ρόλο συντονισμού ή διαχείρισης λειτουργιών σε χώρο ομορφιάς, κομμωτηρίου, ινστιτούτου ή retail.</li><li>Ικανότητα οργάνωσης και διαχείρισης πολλαπλών εργασιών.</li><li>Δεξιότητες εξυπηρέτησης πελατών και επικοινωνίας.</li><li>Βασικές γνώσεις διαχείρισης αποθεμάτων και παραγγελιών.</li><li>Άνεση στη χρήση τεχνολογικών εργαλείων (πλατφόρμες διαχείρισης ραντεβού, CRM, e-mails).</li><li>Δυνατότητα επίλυσης προβλημάτων και ανάληψης πρωτοβουλιών.</li><li>Ομαδικό πνεύμα και ικανότητα συντονισμού προσωπικού.</li></ul>Τι προσφέρουμε:<ul><li>Σταθερή θέση εργασίας σε ένα πολυτελές Ινστιτούτο με εξειδίκευση στις πιο σύγχρονες λύσεις προσθετικής μαλλιών.</li><li>Συνεχής εκπαίδευση και υποστήριξη από την ομάδα της MACOhair.</li><li>Ανταγωνιστικό πακέτο αποδοχών (900-1.200€) και bonus.</li><li>Δυνατότητα εξέλιξης και ανάπτυξης μέσα στην εταιρεία.</li></ul>

Υπεύθυνος Ινστιτούτου | Store Manager Καλλιθέα

The Spa Therapists at One &amp; Only Aesthesis, Guerlain Spa, are responsible for delivering exceptional treatments to guests of the spa in line with Guerlain and Hotel brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Responsible for revenue generation through retail, up selling and cross sales to other business centers in the spa. Key Duties and Responsibilities • &nbsp; &nbsp;Responsible for achieving retail sales targets as set by the Spa Manager. • &nbsp; &nbsp;Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase. • &nbsp; &nbsp;Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the spa. Maintain a sound knowledge of all treatments, packages and any promotions. • &nbsp; &nbsp;Participate in demonstrations/ events as required. • &nbsp; &nbsp;Ensure that daily sales figures are accurately recorded. • &nbsp; &nbsp;Perform all treatments at an exceptional standard, as per the Guerlain protocols and standards taught in training, whilst tailoring to the client’s specific needs. • &nbsp; &nbsp;Update own knowledge of products and treatment brand standards, outside of formal training by Guerlain and Head Therapist.&nbsp; • &nbsp; &nbsp;Carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.&nbsp; • &nbsp; &nbsp;Protect the guest experience by moving quietly around the treatment room and in corridors.&nbsp; • &nbsp; &nbsp;Use the correct quantities of products as specified by the manufacturer and not exceed that amount. • &nbsp; &nbsp;Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the spa standards. • &nbsp; &nbsp;Follow treatment room opening and closing procedures correctly, reporting any maintenance issues to the SPA Manager/Director of Wellness. • &nbsp; &nbsp;Maintain the highest standard of guest services by following Guerlain protocols and displaying genuine care and attention to detail. • &nbsp; &nbsp;Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues. • &nbsp; &nbsp;Always ensure confidentiality including data protection, medical details and any information provided in confidence by the client. • &nbsp; &nbsp;Report any guest complaints to the SPA Manager/Director of Wellness so that they can be handled promptly and effectively.&nbsp; • &nbsp; &nbsp;Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly. • &nbsp; &nbsp;Responsible for the cleanliness, sterilization and hygiene of all equipment, products and linens in the treatment and preparation areas, following Guerlain protocols.&nbsp; • &nbsp; &nbsp;Day-to-day responsibility for equipment, products, cleanliness and hygiene of the treatment and preparation areas. • &nbsp; &nbsp;Receive training on all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards. &nbsp; • &nbsp; &nbsp;Act responsibly at all times in relation to personal safety along with the safety of colleagues and guests of the spa. • &nbsp; &nbsp;Support the Spa Attendants where required in maintaining cleanliness and hygiene in the spa facilities.&nbsp; • &nbsp; &nbsp;Maintain a high standard of appearance and personal hygiene as laid down by the Spa Director.&nbsp; • &nbsp; &nbsp;Always be punctual and prepared in advance of treatments. • &nbsp; &nbsp;Support all departments in the spa including covering reception and spa attendant duties as and when required. • &nbsp; &nbsp;Must adhere to training as set down by the Head Therapist and attend all training courses as deemed necessary. • &nbsp; &nbsp;To assist with any other duties as required by the Director or another member of the management team.Skills, Experience &amp; Educational Requirements • &nbsp; &nbsp;Certification by a recognized institute • &nbsp; &nbsp;Minimum of 3 years’ experience in relevant positions. • &nbsp; &nbsp;Excellent knowledge of English • &nbsp; &nbsp;Excellent communication skills

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nyx pm beauty advisor (attiki)

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υπεύθυνος ινστιτούτου | store manager καλλιθέα

MACOhair

spa therapist, guerlain spa | one&only aesthesis, athens (8244)

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