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Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions from Senior Kitchen staff as per menu requirements. Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods. Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area, floors, walls, air conditioning, electrical, water and operating machinery and equipment.&nbsp;</li><li>Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY or else &nbsp; are followed to the fullest.</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>A qualification in professional cookery or similar from a recognized training institute. &nbsp;</li><li>A minimum of 1 year experience in a high-end restaurant, hotel or cruise ship environment.</li><li>Good knowledge of English</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area.</li><li>Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards.&nbsp;</li></ul>&nbsp;What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Demi Chef de Partie, Pastry | One&Only Aesthesis, Athens (18949)

The In-Residence Dining Waiter plays a pivotal role in delivering a seamless and personalized in-room dining experience that reflects the resort’s commitment to luxury, precision, and genuine hospitality. Acting as an ambassador of the brand, the role is responsible for the prompt, accurate, and elegant delivery of food and beverage orders to guest rooms and residences, ensuring every interaction enhances guest satisfaction and loyalty. This position requires strong coordination with the kitchen, housekeeping, and in-room dining order takers to ensure flawless execution from order preparation through service completion. Key Duties and Responsibilities<ul><li>Deliver in-room dining food and beverage orders promptly, accurately, and in accordance with established luxury service standards</li><li>Ensure all trays and trolleys are set up with attention to presentation, cleanliness, and order accuracy prior to delivery</li><li>Present meals to guests in a courteous, professional, and engaging manner, creating a refined in-room dining experience</li><li>Verify guest details, room number, and order specifics before service to ensure accuracy and guest satisfaction</li><li>Communicate effectively with the kitchen and In-Room Dining team regarding order status, special requests, dietary requirements, and delivery timelines</li><li>Demonstrate thorough knowledge of menus, ingredients, preparation methods, and beverage offerings to confidently answer guest inquiries and make recommendations</li><li>Monitor guest satisfaction during and after service, responding promptly and professionally to any concerns or service recovery needs</li><li>Coordinate with housekeeping for timely collection of trays and trolleys, ensuring proper logging and follow-up</li><li>Maintain cleanliness and organization of service areas, pantries, equipment, and workstations at all times</li><li>Adhere strictly to hygiene, safety, and food handling standards in line with hotel policies</li><li>Assist colleagues during peak periods and support related food and beverage operations when required</li><li>Demonstrate flexibility to work across shifts and support other areas as directed by the In-Room Dining Manager</li><li>Record and communicate guest preferences, allergies, and special occasions to support personalized service delivery</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent qualification preferred</li><li>Minimum of two years’ experience in a luxury hotel or high-end food and beverage service environment</li><li>Strong command of spoken English; additional languages are considered an advantage</li><li>Excellent interpersonal and communication skills with a guest-focused mindset</li><li>Strong attention to detail and ability to manage multiple tasks efficiently</li><li>Professional appearance and demeanor aligned with luxury brand standards</li><li>Ability to work under pressure while maintaining composure and service quality</li><li>Strong team orientation with a proactive and flexible approach to operations</li><li>Willingness to work shifts, weekends, and public holidays as required</li></ul>&nbsp;&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Waiter, In Residence Dining | One&Only Aesthesis, Athens (18960)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

Our organization is seeking an experienced Microsoft&nbsp; Specialist to oversee and optimize its Microsoft ecosystem within a manufacturing environment. This role is responsible for managing Microsoft Intune (endpoint/device management) and Microsoft Entra ID (cloud identity and access management), ensuring that users and devices are secure, compliant, and efficiently managed.The specialist will also support a range of Microsoft 365 services (Teams, Office 365 applications, etc.), contribute to IT service management processes, and play a key role in driving digital transformation initiatives.This full-time position offers a hybrid work model, combining on-site presence at the production facilities with remote work flexibility. The role involves close collaboration with cross-functional teams to maintain a robust, highly available IT infrastructure that supports business operations.&nbsp;Key Responsibilities<ul><li>Intune Administration Manage and configure Microsoft Intune for enterprise device and application management. Responsibilities include setting up mobile device management (MDM) and mobile application management (MAM) policies, deploying software and updates, configuring Windows Autopilot for new devices, and enforcing compliance and security policies across endpoints</li><li>Microsoft 365 Services Support Maintain and support Microsoft 365 collaboration tools and services. Monitor and manage Microsoft Teams, SharePoint/OneDrive, Copilot for Microsoft 365, and other Office 365 products to ensure proper configuration and alignment with user needs. Troubleshoot issues related to Teams meetings, Exchange mail flow, or SharePoint access in collaboration with the Corporate IT team, and liaise with Microsoft support when necessary</li><li>Azure AD / Entra ID Management Demonstrate strong working knowledge of Azure Active Directory (Microsoft Entra ID), including user and group management in a hybrid environment, configuration of authentication methods (MFA, password policies), and administration of services such as conditional access, enterprise application registrations, and single sign-on</li><li>Power Platform &amp; Microsoft Fabric Integration Provide basic oversight and support for Microsoft Power Platform (Power Apps, Power Automate, Power BI) usage and integration. While not directly responsible for solution development, ensure the platform is enabled and governed according to organizational policies and best practices. Maintain a basic understanding of Microsoft SQL Server and Microsoft Fabric to support data-related initiatives and coordinate with the data and analytics team on infrastructure changes</li><li>ITSM &amp; Process Orientation Demonstrate experience with IT Service Management tools and processes, including incident management, request fulfillment and structured change management. Familiarity with ITIL best practices or certification is beneficial. Experience with service desk platforms such as ServiceNow or similar tools is a plus</li><li>Communication &amp; Documentation Exhibit excellent communication skills. Fluency in Greek is required to support local staff and document policies and procedures. Proficiency in English is necessary for reading technical documentation, understanding IT terminology, and communicating with global vendors. The ability to to communicate effectively with non-technical staff is essential. Strong writing skills are required for producing documentation and reports</li></ul>Knowledge, Qualifications and Experience<ul><li>Education A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly preferred. A solid foundational knowledge of computer systems, networks, and security is expected due to the critical nature of this role in a production environment</li><li>Manufacturing/Industry Experience Prior experience in a manufacturing or industrial environment is highly desirable. Experience in industries with high availability and resilient operational requirements is also beneficial</li><li>Microsoft Certifications Possession of relevant Microsoft certifications that demonstrate technical expertise is considered an asset</li><li>Additional Technical Skills Familiarity with on-premises Windows Server infrastructure (Active Directory Domain Services, Group Policy, etc.) and its integration with Entra ID in a hybrid setup. Experience with tools such as Microsoft Endpoint Configuration Manager (SCCM/MECM) is advantageous</li><li>Soft Skills Proven ability to work collaboratively within a team, a proactive approach to problem-solving, and a customer-focused mindset. The ability to manage priorities effectively in a dynamic environment is essential</li></ul>

MIDDLEWARE SPECIALIST

Room Service order takers represents the first point of contact to in room dining for all guests and are responsible to coordinate all service requirements addressed to room service department, Primarily responsible for guest orders via phone in order to provide guests with a memorable in-room dining experience, Inputs the orders through Micros, coordinates guest amenities, and organizes guest trays pick-ups on completion of meals in a timely manner Key Duties and Responsibilities<ul><li>Has excellent telephone skills; always adheres to the standard of telephone etiquette and&nbsp; uses the guests name whenever possible.</li><li>Ensures the phones are always covered by a trained staff member during breaks and meal periods</li><li>Ensure that the workplace and surrounding area are kept clean and organized.</li><li>Directly involved in the order taking and order placing process while dealing with guest requests and&nbsp; orders, courteously, efficiently and promptly</li><li>Input Guest orders in Micros and issue guest check for each order</li><li>Double checks each order to insure it is correct and complete</li><li>Ensure all special guest requests are very well explained to the kitchen via Micros.</li><li>In case of guests with dietary restrictions inform the Chef and all person concerned accordingly</li><li>Monitor guest orders and ensure that all guest orders are delivered within the quoted time.</li><li>Coordinate with housekeeping for pick-up of guest trays after completion of guest meals &amp;&nbsp; maintain the pick-up log and follow up with service staff for tray pick-ups.</li><li>Coordinate guest amenities with kitchen team and follow up with front desk and</li><li>Housekeeping of any room changes, cancelations, do not disturb rooms.</li><li>Be thoroughly familiar with all F&amp;B outlet menus, ingredients and method of preparation&nbsp; for each dish, wine list, as well as hours of operation for all the outlets</li><li>Be knowledgeable of all services, facilities and products offered by the hotel.</li><li>Accurately take F&amp;B orders by means of Phone, ensure that guest name, room number,&nbsp; time of order and delivery timings are clearly registered.</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service always</li><li>Display excellent conversation skills and always selling techniques</li><li>Communicate with the kitchen regarding menu questions, the length of wait and product availability</li><li>If the order has not been sent by the expected time, a call must be placed to the guest to apologies and&nbsp; re-evaluate the delivery time.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned by supervisor/Manager</li><li>Flexible to work in other areas when required by the immediate supervisor/IRD Manager</li><li>Is familiar with various forms and communication essential to IRD operations (amenity forms,&nbsp; cakes, flowers etc.), informing all departments involved</li><li>Assist the IRD staff during peak times and help in coordinating and setting up MEP.</li><li>Takes the initiative to complete various tasks and assists colleagues during slow periods (polish silverware, glasses, folding napkins. etc.)</li><li>Maintain guest history (allergies, preferences etc)</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of relevant experience</li><li>Excellent knowledge of English</li><li>Excellent oral communication skills required.</li><li>Positive interpersonal skills required.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

In Residence Dining, Order Taker | One&Only Aesthesis, Athens (18959)

Are you passionate about luxury products?&nbsp; Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!&nbsp; At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.&nbsp; Now we are looking for a Beauty Advisor! &nbsp; You will… As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job&nbsp;criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait and apply for a&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.

Beauty Advisor for Luxury Products Division 230523

Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.&nbsp;Job Summary<ul><li>Responsible to produce foods within designated area and preparation of Dishes, breads , Viennoiseries , Breakfast Displays in accordance with the stipulated recipes or instructions from Chief Baker, Pastry Sous Chef and Executive Pastry Chef as per menu requirements.</li><li>Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;</li></ul>Key Duties and Responsibilities&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Pastry Chef.</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Pastry Chef.</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area, floors, walls, air conditioning, electrical, water and operating machinery and equipment.&nbsp;</li><li>Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY or else &nbsp; are followed to the fullest.</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>A qualification in professional Pastry&amp; Bakery or similar from a recognized training institute. &nbsp;</li><li>A minimum of 1 year experience in a high-end restaurant, hotel or cruise ship environment.</li><li>Good knowledge of English</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area.</li><li>Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards. &nbsp;</li></ul>What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Demi Chef de Partie, Bakery | One&Only Aesthesis, Athens (18946)

Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.&nbsp;Job Summary<ul><li>Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions from Senior Kitchen staff as per menu requirements.</li><li>Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;</li></ul>Key Duties and Responsibilities&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area, floors, walls, air conditioning, electrical, water and operating machinery and equipment.</li><li>Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY or else are followed to the fullest. &nbsp;</li><li>To assist with any other duties as required by the line manager or another member of the management team. &nbsp; Skills, Experience &amp; Educational Requirements&nbsp;</li><li>A qualification in professional cookery or similar from a recognized training institute. &nbsp;</li><li>A minimum of 2 years’ experience in a high-end restaurant, hotel or cruise ship environment</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area.</li><li>Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards.</li><li>Good knowledge of English</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Demi Chef de Partie | Banquet Kitchen | One&Only Aesthesis, Athens (18893)

Guest Services Agent/Bellman is a person who creates a welcoming environment for hotel guests and facilitate their arrival and departure. &nbsp;The Guest Services Agent/Bellman will be responsible for meeting, greeting and directing guests to their destinations. &nbsp;Guest Services Agent/Bellman is responsible for delegating tasks to the Porters as needed such as luggage collections and message deliveries. Guest Services Agent/Bellman will be acting also as valet and be responsible for safely parking the guests and external visitor’s cars and ensure all cars are parked and unparked with extreme care as per the procedures, as well as assisting&nbsp; with luggage delivery using buggies when required.&nbsp; Essential Key Duties and Responsibilities• &nbsp; &nbsp;Always well-groomed and immaculately presented in a clean uniform. • &nbsp; &nbsp;Helping to create a friendly and welcoming environment. • &nbsp; &nbsp;Managing guest arrivals and departures as per hotel standard. • &nbsp; &nbsp;Escort and seating guests. • &nbsp; &nbsp;Assist guests and other employees with luggage storage and retrieval. &nbsp; • &nbsp; &nbsp;Offering car door assistance and assisting in calling taxis. • &nbsp; &nbsp;Greeting guests on arrival and assisting guests with their luggage should a porter not be available. • &nbsp; &nbsp;Responsible for keeping lobby area tidy and organized. • &nbsp; &nbsp;Assist guests in giving them directions and providing important information about the hotel. • &nbsp; &nbsp;Respond to all guests needs quickly, efficiently, and courteously. • &nbsp; &nbsp;To be aware of all functions, conferences and special events taking place in the Resort. • &nbsp; &nbsp;Assist Security in maintaining suspicious activity. • &nbsp; &nbsp;Follow LQA &amp; Forbes standards related to Guest Services department. • &nbsp; &nbsp;Attend and participate in team events. • &nbsp; &nbsp;Participate in required training. • &nbsp; &nbsp;Be fully familiar with the room types and hotel. • &nbsp; &nbsp;Proceed with the rooming of guests when necessary. • &nbsp; &nbsp;Use buggies for guest’s movements and luggage delivery when required.&nbsp; • &nbsp; &nbsp;Ensure buggies are kept in good condition. In case of any technical issues, information is passed to Guest Services Team Leader.&nbsp; • &nbsp; &nbsp;Ensure bicycles are kept in good condition. In case of any technical issues, information is passed to Guest Services Team Leader.&nbsp; • &nbsp; &nbsp;Effectively communicate and maintain a favorable working relationship with colleges at all levels. • &nbsp; &nbsp;Always maintain a professional attitude towards guests and colleges. • &nbsp; &nbsp;Ensure all relevant information is always communicated to all team members. • &nbsp; &nbsp;Apply and adhere to rules and regulations as per employee handbook, departmental and hotel policies and procedures, including those for emergency situations. • &nbsp; &nbsp;Practice proper telephone etiquette with colleagues and hotel guests. • &nbsp; &nbsp;Valet parking of guest cars and ensuring the keys are securely stored. • &nbsp; &nbsp;Work night shift when required. • &nbsp; &nbsp;Provide immediate assistance to guests as requested. • &nbsp; &nbsp;To assist with any other duties as required by the management team.Valet Duties and Responsibilities• &nbsp; &nbsp;Assist guests with opening/closing vehicle doors. • &nbsp; &nbsp;Welcome guests and visitors with appropriate greetings of the day. • &nbsp; &nbsp;Able to communicate parking procedures to guests/visitors. • &nbsp; &nbsp;Tag guest vehicle keys with date &amp; time, make/model and guest name. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; • &nbsp; &nbsp;Able to effectively park and retrieve guests’ cars without causing damage to the vehicle. • &nbsp; &nbsp;Able to provide guests with information regarding property facilities, amenities, services, hours of operation. • &nbsp; &nbsp;Able to provide guests with direction and local areas of interest and activities. • &nbsp; &nbsp;Ensure vehicles are legally parked in the designated parking areas and to maintain a smooth and efficient flow of traffic. • &nbsp; &nbsp;Valet parking of guest cars and ensuring the keys are securely stored. • &nbsp; &nbsp;Ensure all guests’ valet experience are memorable, unique and as per the hotel's standards. • &nbsp; &nbsp;Document and report all vehicle incidents like damage, accidents, theft, missing articles etc. • &nbsp; &nbsp;Report accidents, injuries, and unsafe work conditions to the supervisor or manager. • &nbsp; &nbsp;Monitor and maintain safety, security, and cleanliness of parking areas, portico and behind the valet stand. • &nbsp; &nbsp;Responsible to report any security or safety problems, safety hazards and potential security problems to the supervisors. Education or Certification • &nbsp; &nbsp;Strong interpersonal skills and very good communication skills • &nbsp; &nbsp;Good knowledge of English • &nbsp; &nbsp;Previous customer related experience an asset • &nbsp; &nbsp;Strong human relations skills with both employees and guests • &nbsp; &nbsp;Must have a driver’s license. • &nbsp; &nbsp;Ability to work well under pressure&nbsp; • &nbsp; &nbsp;Ability to work cohesively as part of a team.&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Doorman | One&Only Aesthesis, Athens (19021)

The Communications Team Leader is responsible for the daily operations of the Connectivity Center, ensuring it functions as the Central Communication Hub of the Resort. This role supervises the Connectivity team, oversees guest communications, and coordinates all guest needs in a timely manner. The Connectivity Team Leader also supports the reservations team in maximizing room revenue and occupancy, entering reservations into Opera, and offering availability over the phone. A thorough understanding of Connectivity Center operations, Resort facilities, and departmental functions is essential. Key Duties and Responsibilities: Team Leadership:<ul><li>Supervise the daily operations of the Connectivity Center, ensuring that all incoming, in-house, and outgoing calls are handled efficiently and courteously.</li><li>Create and manage the team schedule, always ensuring adequate coverage.</li><li>Conduct regular one-on-one meetings with team members to provide feedback, support, and guidance.</li><li>Train and onboard new team members, ensuring they are well-versed in all standard operating procedures (SOPs) and protocols.</li></ul>Call Management:<ul><li>Ensure all guest calls, department routing, and external calls (local, trunk, long-distance) are handled professionally.</li><li>Monitor and maintain the Wakeup Call Service, ensuring all requests are accurately logged in Alice and executed promptly.</li></ul>Guest Communication &amp; Pre-Arrival Checks:<ul><li>Oversee pre-arrival communication, ensuring all guest details, preferences, and special requests are accurately logged and communicated to relevant departments.</li><li>Perform pre-arrival checks to ensure all arrangements, including room readiness, special requests, and welcome letters, are in place.</li><li>Ensure the timely preparation and delivery of arrival letters, birthday cards, welcome notes, and any special communications for guests.</li></ul>Reservation &amp; Sales Support:<ul><li>Assist the reservations team in maximizing room revenue and occupancy by managing reservations, entering details into Opera, and providing availability information.</li><li>Apply effective selling, up-selling, cross-selling, and suggestive selling techniques to maximize property revenue.</li></ul> Restaurant Reservations<ul><li>Handle restaurant reservations end-to-end, including availability management, special requests, coordination with outlets, and proactive communication to ensure an exceptional dining experience for guests.</li></ul> System &amp; Equipment Maintenance:<ul><li>Ensure the proper functioning of all communication systems, including messaging, Alice, SAGA, Review Pro, and telephone equipment. Report any malfunctions to IT or Engineering promptly.</li><li>Maintain and update the resort extension list and telephone directory, ensuring all contact information is current and accessible.</li></ul>Emergency Protocols:<ul><li>Ensure that all emergency calls, including fire, bomb threat, medical, tsunami alerts, and blackouts, are handled according to established policies and protocols.</li><li>Regularly drill and refresh the team on emergency procedures to ensure preparedness.</li></ul>Guest Preferences &amp; VIP Services:<ul><li>Ensure that guest preferences are accurately communicated to the appropriate departments and logged into Opera.</li><li>Oversee the management of VIP member bookings and ensure that their preferences are meticulously handled.</li></ul> Inter-Departmental Communication:<ul><li>Foster strong inter-departmental relationships to enhance service synergy within the resort.</li><li>Ensure that all guest complaints and compliments are communicated to the manager, and appropriate actions are taken.</li></ul>Administrative Duties:<ul><li>Manage and monitor five shared mailboxes, ensuring timely responses to guest inquiries and requests.</li><li>Make requisitions for Connectivity Center needs and manage general store requests.</li><li>Maintain and update records, including the Management Team Accommodation Contact List and emergency contact numbers.</li></ul> Skills, Experience &amp; Educational Requirements:<ul><li>Education: Bachelor’s degree in Hospitality Management or a related field.</li><li>Experience: Minimum of 2 years of experience in a contact center or similar role, with at least 1 year in a supervisory capacity.</li><li>Language Proficiency: Excellent command of English. Additional language skills (e.g., Russian, German, Italian, or French) are an advantage.</li><li>Technical Skills: Proficient in Opera system, and computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li><li>Communication Skills: Excellent communication and interpersonal skills, with the ability to manage a team effectively.</li><li>Customer Focus: Strong focus on delivering exceptional customer service with attention to detail.</li><li>Administrative Abilities: Strong organizational and administrative skills, with the ability to manage multiple tasks efficiently.</li></ul>&nbsp;What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

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