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Η BFS Group αναζητά call center agents για το τμήμα πωλήσεων για λογαριασμό της Nova. Οι πωλήσεις αφορούν πελάτες που έχουν εκδηλώσει ενδιαφέρον μέσω digital campaigns, Facebook, Google κλπ. Απαραίτητα προσόντα:<ul><li>Ανεπτυγμένη ικανότητα επικοινωνίας &amp; Πελατοκεντρική αντίληψη</li><li>Εμπειρία και ευχέρεια στην τηλεφωνική εξυπηρέτηση</li><li>Άριστη χρήση του προφορικού λόγου</li><li>Άριστες επικοινωνιακές δεξιότητες και ομαδικό πνεύμα εργασίας</li><li>Θέληση για μάθηση, αίσθηση υπευθυνότητας και προσανατολισμό στο αποτέλεσμα</li></ul> Προσφέρονται:<ul><li>Υψηλός σταθερός μισθός αναλόγως προσόντων και extra prim παραγωγικότητας με συνολικές αποδοχές έως και 1.200€</li><li>ΤΑ ΥΨΗΛΟΤΕΡΑ BONUS ΤΗΣ ΑΓΟΡΑΣ</li><li>Full time – Μόνιμη ή μερική απασχόληση</li><li>Άμεση πρόσληψη από την εκπαίδευση</li><li>Ασφάλιση και δωρεάν πρόγραμμα υγείας</li><li>Ένταξη στις εταιρικές παροχές &amp; προνόμια</li><li>Συνεχής εκπαίδευση &amp; καθοδήγηση</li><li>Ευκαιρίες επαγγελματικής ανέλιξης</li><li>Συμμετοχή σε διαγωνισμούς για το επόμενο rising star του ομίλου μας</li><li>Εύκολη πρόσβαση (δίπλα ακριβώς στο μετρό Αγ. Δημήτριος)</li></ul>Στην BFS Group, μια από τις κορυφαίες εταιρείες στον χώρο του Customer Experience Management ,έχεις την ευκαιρία να ξεκινήσεις μια νέα επαγγελματική πορεία ως εκπρόσωπος των μεγαλύτερων εταιρειών στην Ελλάδα. Έλα στην ομάδα μας και κάνε τα όνειρά σου πραγματικότητα!!! Γίνε και εσύ μέλος μιας εταιρείας που προάγει ίσες ευκαιρίες για όλους, με σεβασμό στη διαφορετικότητα, ανεξαρτήτως εθνικότητας, ηλικίας, φύλου και θρησκείας.Σας περιμένουμε με χαρά στην Ομάδα μας!&nbsp;

Διαχείριση Αιτημάτων Leads/Digital Campaigns NOVA

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Engineering, Business, or a related technical field.</li><li>2–3 years’ experience in consultative sales of technical products or services, with strong commercial and negotiation skills.</li><li>Technical aptitude with the ability to explain and advise on complex solutions.</li><li>Fluency in Greek and English. Additional languages are an advantage.</li><li>Experience working in an international or matrix organization is highly desirable.</li><li>Strong analytical, communication, and relationship‑building skills with a customer‑centric mindset.</li><li>Proven ability to manage complex accounts, including pricing, renewals, and upselling.</li><li>Proficiency in CRM tools and MS Office, with strong organizational and planning abilities.</li><li>Results‑driven team player who collaborates effectively across functions.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Account Manager 20147535

As an Industrial Presales Engineer, you will play a pivotal role in managing customer orders and supporting the delivery of industrial products and solutions. The role involves guiding clients and collaborating with internal teams and suppliers toward optimal outcomes, while ensuring high-quality service in line with KAFKAS’s standards.Key Responsibilities:<ul><li>Preparation of technical and commercial offers and execution of customer orders</li><li>Proactive customer communication regarding order status and delivery progress</li><li>Close collaboration with internal teams, including B2B Sales, Retail Network, Order Flow &amp; Supply Chain, Product Management, Lighting Department, Purchasing, and the Industrial Solutions &amp; e-Mobility BU</li><li>Communication and negotiation with suppliers to secure optimal commercial terms and ensure efficient order fulfillment</li></ul>Previous experience is not mandatory. A strong willingness to learn, technical curiosity, and motivation for development are key success factors for this role.Required Qualifications:<ul><li>Strong commercial awareness and strategic way of thinking</li><li>Bachelor’s degree from a Technical University or Institute (A postgraduate degree in a technological field or an MBA will be considered an asset)</li><li>Excellent knowledge of SAP and MS Office</li><li>Very good command of English (written and spoken)</li><li>Excellent communication and organizational skills</li><li>Strong analytical abilities and initiative-taking mindset</li><li>Interest and ease in understanding industrial products (Power distribution, motion control and automation systems sensors etc.) will be highly considered</li></ul>What We Offer:<ul><li>Competitive salary &amp; benefits package</li><li>Work in an award-winning company (Best Workplace in Greece for 11 years)</li><li>A dynamic and collaborative work environment</li><li>Opportunities for professional growth and development</li></ul>Training &amp; Development at KAFKASKAFKAS offers high-level training delivered by the engineers of the Industrial Solutions Business Unit, including:<ul><li>In-depth specialization in industrial products and their applications</li><li>Training in negotiation techniques</li><li>Training in modern customer management and sales methodologies and other internationally recognized best practices</li></ul>This development program combines technical expertise and commercial skills, through close collaboration with experienced Business Unit professionals, shaping a well-rounded professional profile in the field of industrial solutions.

Industrial Presales Engineer

H TES COSMETICS, αποκλειστικός διανομέας της ALFAPARF MILANO PROFESSIONAL στην Ελλάδα, της Νο 1 Ιταλικής μάρκας επαγγελματικών προϊοντων κομμωτηρίου παγκοσμίως, επιθυμεί να προσλάβει Υπεύθυνο Πωλήσεων (Sales Representative) με έδρα την Αθήνα.Ο/Η κατάλληλος/η υποψήφιος/α θα πρέπει να εφαρμόσει το πλάνο πωλήσεων και διανομής στην περιοχή ευθύνης, αναζητώντας νέα σημεία πωλήσεων, αξιοποιώντας τα ήδη υπάρχοντα και δημιουργώντας σταθερές σχέσεις με τους πελάτες προκειμένου να επιτευχθούν οι στόχοι της εταιρίας.Βασικές Αρμοδιότητες:<ul><li>Ανάπτυξη πελατολογίου στην περιοχή ευθύνης</li><li>Εφαρμογή της εμπορικής και πιστωτικής πολιτικής</li><li>Αξιολόγηση και αξιοποίηση των ευκαιριών στις περιοχές/πελάτες ευθύνης με στόχο την αύξηση των πωλήσεων</li><li>Σωστή και έγκαιρη εφαρμογή των πλάνων της εταιρείας στη περιοχή ευθύνης.</li></ul>Απαραίτητα Προσόντα:<ul><li>Ελάχιστη προϋπηρεσία 3 ετών σε αντίστοιχο ρόλο</li><li>Γνώση τουκλάδου κομμωτηρίων</li><li>Καλή γνώση και χρήση Η/Υ (Microsoft Office)</li><li>Πελατοκεντρική Φιλοσοφία</li><li>Ικανότητα πειθούς και ανάπτυξης διαπροσωπικών σχέσεων</li><li>Αυτοπαρακίνηση</li><li>Οργάνωση, συνέπεια, υπευθυνότητα</li></ul>Θα εκτιμηθούν:<ul><li>Πτυχίο ανώτερης / ανώτατης εκπαίδευσης</li><li>Γνώση της αγγλικής γλώσσας</li><li>Γνώση χειρισμού πληροφοριακού συστήματος ERP (ιδανικά Soft1)</li></ul>Προσφέρονται:<ul><li>Ανταγωνιστικό Πακέτο Αποδοχών και Μπόνους Επίτευξης Στόχων</li><li>Εταιρικό όχημα και κάρτα καυσίμων</li><li>Κινητό και tablet</li><li>Ιδιωτική Ασφάλιση Ζωής &amp; Υγείας</li><li>Διατακτική Κάρτα Σίτισης</li><li>Προοπτικές εξέλιξης&nbsp; σε ένα δυναμικά αναπτυσσόμενο αλλά και ανθρώπινο περιβάλλον.</li></ul>Οι ενδιαφερόμενοι παρακαλούνται να στείλουν βιογραφικό σημείωμα, υπόψιν Διεύθυνσης Ανθρώπινου Δυναμικούμε την ένδειξηTES.Sb0225στην ηλεκτρονική διεύθυνση:hr@tesco.gr

Υπεύθυνος πωλήσεων Αττικής

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, AI/ML and GenAI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Do you want to join one of the fastest-growing organizations within Amazon Web Services (AWS)? Join the AGS Specialists Team in Europe Central as a GenAI Sales Specialist for Europe Central. This role is based out of Athens, Greece, other locations in CEE might be considered; responsibilities might cover segments and regions across the Europe Central area. Key job responsibilities As an Area Sales Specialist, you will be responsible for growing adoption, utilization, and revenue for AWS services in a sales region. Sales Specialists are technically savvy resources responsible for identifying opportunities to innovate with customers, influencing the AWS product roadmap, and driving revenue for your AWS service(s). You will be the direct business owner for assigned segments and accounts to deliver exceptional customer outcomes. You will manage the Sales cycle of large opportunities and drive their closure. You will align and influence GTM strategies and sales plays together with the WWSO EMEA Geo team, and drive customer and partner engagements by participating in AWS field enablement activities. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal product teams and account managers to win strategic customer workloads and drive business revenue. A day in the life Meet the hottest companies ready to use data and GenAI &amp; AI/ML to drive better business outcomes. Become the trusted advisor of their leaders, decision makers and key individuals. Bridge the gap between business goals and technology. Inspire on art of the possible use cases for GenAI &amp; AI/ML. Represent your region vis-à-vis AWS product teams and influence our GenAI &amp; AI/ML roadmap to best support your customers. Work with the wider AWS teams (solution architects, data scientists, data specialists, account teams,...) to deliver results for your customers, driving the largest and most complex opportunities to closure. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications- Solid Consultative Sales /Business Development experience in Software-Technology environments with pipeline creation and revenue delivery responsibilities and proven direct field experience working with customers - Strong experience in Tech Sales, driving Sales cycles and opportunity closure; role is quota based - Deep experiencing in selling GenAI/ML technology solutions with strong understanding of the underlying GenAI/ML technology stack - Track record of building rapport with senior Executive-level stakeholders at customers and internally - Solid influencing skills to drive the business agenda in partnership with internal and external stakeholders and experience working with cloud-based technologies - BA/BS degree or equivalent experiencePreferred Qualifications- AI/ML certificates or diploma - Knowledge of data platform concepts, both from a business and technical angle - Experience of working with Technology Partners (Software Vendors, System Integrators) in the data &amp; GenAI &amp; AI/ML space

Sr. AI Sales Specialist, Specialists Team Europe Central

Intellectica is recruiting a&nbsp;Project Manager&nbsp;on behalf of its client, a long‑established engineering company that provides integrated processing, cooling and packaging solutions for the food &amp; beverage industry in Greece and the wider region, supported by more than six decades of experience in delivering complete production lines, advanced equipment and after‑sales service. As part of a broader industrial group active in food technology and engineering solutions, the company represents leading international manufacturers and executes turnkey projects across Greece and Southeastern Europe. The Project Manager will report to the head of the Production function and work closely with the Sales, Engineering, Service, Procurement, Operations and Finance teams, taking full ownership of production line projects and frequently traveling to client sites in Greece and Cyprus.Key activities and responsibilities of this role include:<ul><li>Leading the full lifecycle of production line projects for food &amp; beverage clients, ensuring delivery within scope, timeline and budget</li><li>Translating project requirements into structured plans with clear milestones and deliverables, while coordinating day‑to‑day progress across clients, engineering teams, suppliers and internal stakeholders</li><li>Monitoring timelines, identifying risks early, implementing corrective actions and preparing concise status updates to maintain transparent communication</li><li>Reviewing equipment specifications to verify technical compliance and alignment with project needs</li><li>Overseeing installation, testing and commissioning activities at client sites in Greece and Cyprus, ensuring smooth transition from installation to operational use</li><li>Participating in Factory Acceptance Tests (FAT) with international suppliers when required</li><li>Serving as the central point of contact for all project‑related communication</li><li>Managing suppliers to ensure accurate technical delivery, timely shipments and adequate on‑site support</li><li>Facilitating effective collaboration with Sales, Engineering, Service, Procurement and Operations</li><li>Preparing technical documentation, providing clarifications and supporting cost estimations when needed</li><li>Maintaining accurate project records and updates within ERP/CRM systems</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering,&nbsp;Mechanical or Chemical Engineering preferred</li><li>Certification in Agile Project Management (e.g., PMI-PMP, IPMA) is highly desirable</li><li>Minimum&nbsp;3 years of experience in project management&nbsp;within industrial, engineering or technical environments</li><li>Experience with industrial machinery, production equipment or food &amp; beverage processing/packaging lines is strongly advantageous</li><li>Solid understanding of technical specifications, equipment compliance and installation/commissioning processes</li><li>Proven ability to coordinate multiple stakeholders and manage complex projects with significant onsite presence</li><li>Fluency in Greek and proficiency in English, both written and spoken</li><li>Willingness to travel frequently across Greece and Cyprus (approx. 50% of the time)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and cross‑functional coordination</li><li>Solid planning, prioritization and organizational discipline</li><li>Analytical mindset and problem‑solving orientation</li><li>Attention to detail and technical accuracy</li><li>Accountability, ownership and reliability</li><li>Team collaboration and customer‑focused approach</li></ul>

Proect Manager

We are currently looking for a Senior Mechanical Proposals Engineer&nbsp;to join our Proposals team for our M Power Projects Division within our Paiania offices.&nbsp;Your role will encompass:<ul><li>Lead the analysis of complex customer requirements, providing strategic input to the Proposal Manager and aligning proposed solutions with client expectations and project objectives.&nbsp;</li><li>Ensure timely and successful proposal submissions in line the established targets.&nbsp;</li><li>Oversee the development of engineering designs and technical studies required to support the proposal, ensuring technical robustness and compliance with client and regulatory standards as well identify dependencies, and risks associated with the proposed mechanical engineering solutions, and suggest risk mitigation strategies.</li><li>Develop a deep understanding of the technical scope of tenders and of the proposed products . Coordinate and lead collaboration across internal departments (engineering, construction, procurement, etc.), subcontractors, and external consultants, to ensure that all tender requirements are addressed and aligned.</li><li>Represent the technical scope&nbsp;during negotiations with customers and technology partners; take full responsibility of preparing, presenting, and defending complex mechanical proposals, engineering methodologies, and project schedules.&nbsp;&nbsp;</li></ul>&nbsp;What you bring to the role:<ul><li>University degree in Mechanical Engineering.</li><li>Proven experience in a similar senior-level role, with active involvement in proposal development, tendering processes, sales engineering, or the execution of large-scale Energy projects.</li><li>In-depth knowledge of mechanical engineering principles and their application in complex Energy sector projects.</li><li>Demonstrated ability to work effectively within multicultural, cross-functional project teams across various geographies and time zones.</li><li>Fluency in English is essential; proficiency in French or German will be considered a strong advantage.</li><li>Excellent organizational, prioritization, and time management skills, with the ability to manage multiple high-stakes deliverables simultaneously.</li><li>Strong interpersonal and communication skills, with the confidence to interact with both internal stakeholders and external clients/partners at all levels.</li><li>Willingness and flexibility to travel regularly to customer and project locations, both in Greece and internationally.</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package&nbsp;</li><li>Ticket Restaurant Card&nbsp;</li><li>Group Health Insurance Plan&nbsp;</li><li>Preferential household electricity plan&nbsp;&nbsp;</li><li>Pension Plan&nbsp;&nbsp;&nbsp;</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth&nbsp;&nbsp;</li><li>Results orientation &amp; Safety excellence&nbsp;&nbsp;</li><li>Collaboration &amp; Trust&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability&nbsp;</li></ul>

Senior Mechanical Proposals Engineer

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

Στην Tesla, οι Service Advisors διασφαλίζουν διαρκώς μια άψογη εμπειρία για τους πελάτες στην τεχνική υποστήριξη των οχημάτων τους. Αποτελούν την πρώτη γραμμή της Tesla και είναι οι πρεσβευτές του brand μας, υποστηρίζοντας την αποστολή μας να επιταχύνουμε τη μετάβαση του κόσμου στη βιώσιμη ενέργεια.Ως Senior Service Advisor, θα υποστηρίζετε τους πελάτες από τη στιγμή που θα περάσουν την πόρτα μας ή θα προγραμματίσουν μια επίσκεψη για σέρβις, μέχρι την επιστροφή του οχήματός τους, διαχειρίζοντας την επικοινωνία μέσω φυσικών και ψηφιακών καναλιών.Έχουμε δημιουργήσει ένα από τα πιο καινοτόμα οχήματα που κατασκευάστηκαν ποτέ, και εσείς θα συμβάλετε στο να διασφαλίσουμε μια εξίσου καινοτόμα εμπειρία εξυπηρέτησης.Για να πετύχετε στην Tesla, πρέπει να είστε δραστήριοι, ιδιαίτερα οργανωτικοί και να εργάζεστε έξυπνα. Είναι σημαντικό να έχετε πάθος για το brand και να μπορείτε να προσφέρετε μια μοναδική εμπειρία στους πελάτες.At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.As a Senior Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience.To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences.Τι θα κάνετε<ul><li>Σίγουρη και επαγγελματική επικοινωνία με τους πελάτες ως πρεσβευτής της Tesla, τόσο διαδικτυακά όσο και δια ζώσης, παρέχοντας ενημερώσεις για τον προγραμματισμό, την εξέλιξη της εξυπηρέτησης, την αναμονή και τις πληρωμές</li><li>Διαχείριση κλιμακούμενων ζητημάτων, επιλύοντας με αυτοπεποίθηση και ηρεμία δύσκολες συνομιλίες σε όλα τα κανάλια επικοινωνίας. Ενημέρωση και συμβουλευτική υποστήριξη των πελατών σχετικά με τις πολιτικές εγγύησης της Tesla.</li><li>Ενημέρωση των πελατών για τα προϊόντα και την εφαρμογή Tesla App, τις επισκευές, τις πληρωμές και τα τιμολόγια, απαντώντας σε ερωτήσεις με φιλική και κατανοητή γλώσσα</li><li>Διαχείριση των διαδικασιών χρέωσης και τιμολόγησης στον χώρο, παρακολούθηση εκκρεμοτήτων με πελάτες, λήψη εγκρίσεων για επαγγελματικούς πελάτες και ασφαλιστικές υποθέσεις, καθώς και υποστήριξη του τμήματος εισπράξεων (AR).</li><li>Διατήρηση ενός τακτοποιημένου, αντιπροσωπευτικου χώρου εξυπηρέτησης πελατών (σαλόνι πελατών, είσοδος εξυπηρέτησης) και οργάνωση του χώρου στάθμευσης</li><li>Διαχείριση του στόλου.</li><li>Διoργάνωση test drives, εκπροσωπώντας τα νέα προϊόντα και συμβάλλοντας στην ενίσχυση των πωλήσεων</li><li>Διαχείριση των αφίξεων χωρίς ραντεβού και των απρόβλεπτων περιστατικών στον χώρο, διασφαλίζοντας&nbsp;μία ομαλή λειτουργία του χώρου εργασίας</li><li>Πλήρης κατανόηση των προϊόντων και των διαδικασιών εξυπηρέτησης της Tesla, για την εκτέλεση βασικών, οπτικών διαγνωστικών ελέγχων και την ακριβή καταγραφή εντολών επισκευής στα συστήματα</li><li>Στενή συνεργασία με εσωτερικές ομάδες (π.χ. τεχνικούς) για να διασφαλίσετε ότι τα αυτοκίνητα των πελατών εξυπηρετούνται αποτελεσματικά και χωρίς προβλήματα</li><li>Ανάληψη πρόσθετων καθηκόντων, σύμφωνα με τις ανάγκες της επιχείρησης</li></ul><ul><li>Confidently communicate with customers as a Tesla ambassador through digital channels, and face-to-face to provide: Scheduling/status updates, waiter updates, and payment requirements</li><li>Manage escalations, confidently resolving and defusing difficult conversations across all communication channels. Advise and educate your customer on Tesla warranty policies</li><li>Educate customers on Product, Tesla App, repairs, billing and invoicing and answer any questions using customer friendly language</li><li>Manage billing and invoicing processes at the location, following up with customers, getting approvals for business customer and insurance cases and support AR.</li><li>Maintain a tidy, representable customer facing area (customer lounge, service entrance), and organize the parking lot.</li><li>Manage the service fleet.</li><li>Facilitate test drives in service, being an ambassador for new products and support in generating additional sales</li><li>Manage arrival of unscheduled appointments and any surprises on site – ensuring smooth operations of the workshop</li><li>Possess in-depth knowledge of Tesla’s products and service operations to perform basic, visual diagnostics and accurately record repair orders into systems</li><li>Partner closely with internal teams (e.g. technicians) to guarantee customers' cars are serviced efficiently and seamlessly</li><li>Perform additional responsibilities as assigned to meet business needs</li></ul>Τι θα έχετε μαζί σας<ul><li>Σχετική εμπειρία σε ρόλο που αφορά την εξυπηρέτηση των πελατών, κατά προτίμηση σε τεχνικό περιβάλλον ή περιβάλλον αυτοκινητοβιομηχανίας</li><li>Ικανότητα να ανταποκρίνεστε αποτελεσματικά σε ένα δυναμικό και συνεχώς μεταβαλλόμενο περιβάλλον με πολλαπλές προτεραιότητες, διατηρώντας παράλληλα προσοχή στη λεπτομέρεια.</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα ανάπτυξης και διατήρησης ισχυρών επαγγελματικών σχέσεων με εσωτερικούς συνεργάτες και πελάτες</li><li>Ικανότητα να εργάζεστε αποδοτικά σε ένα ομαδικό περιβάλλον και να επιτυγχάνετε κοινούς στόχους.</li><li>Άριστες δεξιότητες επίλυσης προβλημάτων και ισχυρή ικανότητα ανάληψης πρωτοβουλιών και προληπτικής δράσης</li><li>Ψηφιακή ευχέρεια – ικανότητα γρήγορης προσαρμογής και εξοικείωσης με νέες τεχνολογίες και συστήματα</li><li>Καλή γνώση του MS Office</li><li>Ικανότητα αποτελεσματικής επικοινωνίας, ανάγνωσης και γραφής στην αγγλική και την τοπική γλώσσα</li><li>Απαιτείται έγκυρο δίπλωμα οδήγησης και διατήρηση ασφαλούς ιστορικού οδήγησης</li></ul><ul><li>Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment</li><li>Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail</li><li>Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>Ability to excel in a team-based environment and achieve common goals</li><li>Excellent problem-solving skills, and strong ability to take initiative and be proactive</li><li>Digitally savvy – ability to adopt and adapt quickly to new technology and systems</li><li>Good knowledge of MS Office</li><li>Able to communicate, read, and write effectively in the English language, and Greek</li><li>Must have and continue to maintain a valid driving license and safe driving record</li></ul>

Senior Service Advisor , Athens

To meet current corporate needs, we would like to bring to our team a&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Commercial &amp; Events Associate – Sports Park, The EllinikonWe are seeking a dynamic and highly motivated&nbsp;Commercial &amp; Events Associate&nbsp;to join our team at The Ellinikon Sports Park, one of the most exciting and innovative sports and leisure destinations in Greece. The ideal candidate will have extensive experience in event coordination, and brand strategy within the sports sector. This individual will play a key role in driving revenue, maximizing the commercial potential of the sports park, and ensuring the smooth execution of various events and activities. The role also includes significant responsibility for overseeing branding strategies and managing naming rights agreements.The Commercial &amp; Events Associate will be reporting to the Sports Park Commercial Manager.In detail, the Commercial &amp; Events Associate, will be responsible for the following aspects of the Ellinikon Project:1. Commercial Management &amp; Strategy:<ul><li>Develop and implement comprehensive commercial strategies for the Sports Park, identifying new opportunities to drive revenue through partnerships, sponsorships, and other business ventures.</li><li>Cultivate and maintain strong relationships with key commercial partners, including tenants, sponsors, advertisers, and vendors.</li><li>Ensure that all commercial and partnership agreements are aligned with the overall brand and strategic vision of The Ellinikon Sports Park.</li><li>Monitor and analyze market trends to ensure competitive positioning of the sports park and its offerings.</li></ul>2. Event Management &amp; Coordination:<ul><li>Oversee the planning, coordination, and execution of various sporting events, concerts, exhibitions, corporate events, and community activations within the sports park.</li><li>Work closely with internal teams and external event organizers to ensure all logistics, marketing, staffing, and operational requirements are met for each event.</li><li>Manage event budgets, ensuring cost-effective execution and profitability.</li><li>Coordinate with local authorities, vendors, and suppliers to ensure smooth event operations and compliance with safety regulations.&nbsp;</li></ul>3. Branding &amp; Naming Rights:<ul><li>Execute the development of the Sports Park's branding strategy, ensuring consistency and alignment with the overarching vision of The Ellinikon development.</li><li>Oversee all aspects of brand messaging, including visual identity, tone of voice, and positioning across various media platforms.</li><li>Collaborate with the marketing and operations team to execute campaigns that leverage sponsorship and branding opportunities, including digital media, signage and other promotional activities.</li><li>Monitor and report on the effectiveness of branding initiatives and naming rights deals to ensure ROI for all stakeholders.</li></ul>4. Stakeholder &amp; Relationship Management:<ul><li>Act as the primary point of contact for all event-related inquiries from partners, sponsors, and stakeholders.</li><li>Collaborate with internal teams (marketing, operations, sales) to ensure the successful integration of event strategies into daily park operations.</li><li>Build and maintain positive relationships with local and international sponsors, media, corporate clients, and other key partners.</li><li>Represent The Ellinikon Sports Park at industry events, conferences, and networking opportunities to promote the venue and attract new business.</li></ul>5. Reporting &amp; Analytics:<ul><li>Provide regular reports on the financial performance of commercial ventures, including sponsorship revenues, naming rights agreements, and event profits.</li><li>Analyze the success of events and commercial deals, recommending improvements and adjustments to strategies as necessary.</li><li>Track competitor activity and trends to ensure The Ellinikon Sports Park maintains a leadership position in the marketplace.</li></ul>You will be a successful candidate for our opening, if you can identify yourself with the following criteria:Academic Qualifications:<ul><li>Bachelor's degree in Business, Sports Management, Marketing, or a related field. A Master's degree or additional qualifications in event management, marketing, or business is a plus.</li></ul>Professional Experience:<ul><li>Minimum of 3-5 years of experience in event planning, or brand partnerships, ideally within the sports industry.</li><li>Strong understanding of branding, sponsorships, and naming rights agreements. Familiarity with the events and entertainment industries in Greece or internationally is a strong advantage.</li></ul>On the personal side, the ideal candidate for this position should have:<ul><li>A Strategic thinking with the ability to develop innovative solutions to commercial challenges.</li><li>High motivation, and be results-driven, with the ability to work autonomously.</li><li>Creativeness, with a strong eye for branding and marketing opportunities.</li><li>Ability to work effectively in a high-pressure, fast-paced environment.</li><li>Excellent problem-solving skills and attention to detail.</li><li>A passion for sports, events, and creating memorable experiences for diverse audiences.</li><li>Proven ability to negotiate and manage contracts, including sponsorship and naming rights deals.</li><li>Strong project management and organizational skills, with the ability to manage multiple tasks and priorities.</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.</li><li>Financial acumen, with the ability to manage budgets and analyze commercial performance.</li><li>Proficient knowledge in MS Office Suite and event management software.</li></ul>Our Company offers:Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.Thus, we do provide:<ul><li>A passionate working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>

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