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Στην Tesla, οι Service Advisors διασφαλίζουν διαρκώς μια άψογη εμπειρία για τους πελάτες στην τεχνική υποστήριξη των οχημάτων τους. Αποτελούν την πρώτη γραμμή της Tesla και είναι οι πρεσβευτές του brand μας, υποστηρίζοντας την αποστολή μας να επιταχύνουμε τη μετάβαση του κόσμου στη βιώσιμη ενέργεια.Ως Senior Service Advisor, θα υποστηρίζετε τους πελάτες από τη στιγμή που θα περάσουν την πόρτα μας ή θα προγραμματίσουν μια επίσκεψη για σέρβις, μέχρι την επιστροφή του οχήματός τους, διαχειρίζοντας την επικοινωνία μέσω φυσικών και ψηφιακών καναλιών.Έχουμε δημιουργήσει ένα από τα πιο καινοτόμα οχήματα που κατασκευάστηκαν ποτέ, και εσείς θα συμβάλετε στο να διασφαλίσουμε μια εξίσου καινοτόμα εμπειρία εξυπηρέτησης.Για να πετύχετε στην Tesla, πρέπει να είστε δραστήριοι, ιδιαίτερα οργανωτικοί και να εργάζεστε έξυπνα. Είναι σημαντικό να έχετε πάθος για το brand και να μπορείτε να προσφέρετε μια μοναδική εμπειρία στους πελάτες.At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.As a Senior Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience.To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences.Τι θα κάνετε<ul><li>Σίγουρη και επαγγελματική επικοινωνία με τους πελάτες ως πρεσβευτής της Tesla, τόσο διαδικτυακά όσο και δια ζώσης, παρέχοντας ενημερώσεις για τον προγραμματισμό, την εξέλιξη της εξυπηρέτησης, την αναμονή και τις πληρωμές</li><li>Διαχείριση κλιμακούμενων ζητημάτων, επιλύοντας με αυτοπεποίθηση και ηρεμία δύσκολες συνομιλίες σε όλα τα κανάλια επικοινωνίας. Ενημέρωση και συμβουλευτική υποστήριξη των πελατών σχετικά με τις πολιτικές εγγύησης της Tesla.</li><li>Ενημέρωση των πελατών για τα προϊόντα και την εφαρμογή Tesla App, τις επισκευές, τις πληρωμές και τα τιμολόγια, απαντώντας σε ερωτήσεις με φιλική και κατανοητή γλώσσα</li><li>Διαχείριση των διαδικασιών χρέωσης και τιμολόγησης στον χώρο, παρακολούθηση εκκρεμοτήτων με πελάτες, λήψη εγκρίσεων για επαγγελματικούς πελάτες και ασφαλιστικές υποθέσεις, καθώς και υποστήριξη του τμήματος εισπράξεων (AR).</li><li>Διατήρηση ενός τακτοποιημένου, αντιπροσωπευτικου χώρου εξυπηρέτησης πελατών (σαλόνι πελατών, είσοδος εξυπηρέτησης) και οργάνωση του χώρου στάθμευσης</li><li>Διαχείριση του στόλου.</li><li>Διoργάνωση test drives, εκπροσωπώντας τα νέα προϊόντα και συμβάλλοντας στην ενίσχυση των πωλήσεων</li><li>Διαχείριση των αφίξεων χωρίς ραντεβού και των απρόβλεπτων περιστατικών στον χώρο, διασφαλίζοντας&nbsp;μία ομαλή λειτουργία του χώρου εργασίας</li><li>Πλήρης κατανόηση των προϊόντων και των διαδικασιών εξυπηρέτησης της Tesla, για την εκτέλεση βασικών, οπτικών διαγνωστικών ελέγχων και την ακριβή καταγραφή εντολών επισκευής στα συστήματα</li><li>Στενή συνεργασία με εσωτερικές ομάδες (π.χ. τεχνικούς) για να διασφαλίσετε ότι τα αυτοκίνητα των πελατών εξυπηρετούνται αποτελεσματικά και χωρίς προβλήματα</li><li>Ανάληψη πρόσθετων καθηκόντων, σύμφωνα με τις ανάγκες της επιχείρησης</li></ul><ul><li>Confidently communicate with customers as a Tesla ambassador through digital channels, and face-to-face to provide: Scheduling/status updates, waiter updates, and payment requirements</li><li>Manage escalations, confidently resolving and defusing difficult conversations across all communication channels. Advise and educate your customer on Tesla warranty policies</li><li>Educate customers on Product, Tesla App, repairs, billing and invoicing and answer any questions using customer friendly language</li><li>Manage billing and invoicing processes at the location, following up with customers, getting approvals for business customer and insurance cases and support AR.</li><li>Maintain a tidy, representable customer facing area (customer lounge, service entrance), and organize the parking lot.</li><li>Manage the service fleet.</li><li>Facilitate test drives in service, being an ambassador for new products and support in generating additional sales</li><li>Manage arrival of unscheduled appointments and any surprises on site – ensuring smooth operations of the workshop</li><li>Possess in-depth knowledge of Tesla’s products and service operations to perform basic, visual diagnostics and accurately record repair orders into systems</li><li>Partner closely with internal teams (e.g. technicians) to guarantee customers' cars are serviced efficiently and seamlessly</li><li>Perform additional responsibilities as assigned to meet business needs</li></ul>Τι θα έχετε μαζί σας<ul><li>Σχετική εμπειρία σε ρόλο που αφορά την εξυπηρέτηση των πελατών, κατά προτίμηση σε τεχνικό περιβάλλον ή περιβάλλον αυτοκινητοβιομηχανίας</li><li>Ικανότητα να ανταποκρίνεστε αποτελεσματικά σε ένα δυναμικό και συνεχώς μεταβαλλόμενο περιβάλλον με πολλαπλές προτεραιότητες, διατηρώντας παράλληλα προσοχή στη λεπτομέρεια.</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα ανάπτυξης και διατήρησης ισχυρών επαγγελματικών σχέσεων με εσωτερικούς συνεργάτες και πελάτες</li><li>Ικανότητα να εργάζεστε αποδοτικά σε ένα ομαδικό περιβάλλον και να επιτυγχάνετε κοινούς στόχους.</li><li>Άριστες δεξιότητες επίλυσης προβλημάτων και ισχυρή ικανότητα ανάληψης πρωτοβουλιών και προληπτικής δράσης</li><li>Ψηφιακή ευχέρεια – ικανότητα γρήγορης προσαρμογής και εξοικείωσης με νέες τεχνολογίες και συστήματα</li><li>Καλή γνώση του MS Office</li><li>Ικανότητα αποτελεσματικής επικοινωνίας, ανάγνωσης και γραφής στην αγγλική και την τοπική γλώσσα</li><li>Απαιτείται έγκυρο δίπλωμα οδήγησης και διατήρηση ασφαλούς ιστορικού οδήγησης</li></ul><ul><li>Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment</li><li>Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail</li><li>Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>Ability to excel in a team-based environment and achieve common goals</li><li>Excellent problem-solving skills, and strong ability to take initiative and be proactive</li><li>Digitally savvy – ability to adopt and adapt quickly to new technology and systems</li><li>Good knowledge of MS Office</li><li>Able to communicate, read, and write effectively in the English language, and Greek</li><li>Must have and continue to maintain a valid driving license and safe driving record</li></ul>

Senior Service Advisor , Athens

For our&nbsp;&nbsp;IKEA Piraeus Shop, we are looking for:Shop Team LeaderResponsibilitiesReporting to the&nbsp;Shop Manager, you will be responsible and accountable for:<ul><li>Creating and offering the best customer service experience by securing high level of commerciality</li><li>securing appropriate availability of every product and no overstock</li><li>Implementing all the agreed actions set in order to improve the Brand capital, the ICSS &amp; the 4 axes indices</li><li>Steering towards maximizing all the commercial KPIs</li><li>Acting as Acting Shop Manager, when needed/required</li><li>Ensuring that all company, legal and health &amp; safety guidelines are followed in all areas of responsibility and at all times</li><li>Closely monitoring, controlling and improving all operating costs and KPIs’ related to the area of responsibility</li><li>Supporting Cashiers' operation and related routines, according to Company's procedures</li><li>Assessing/agreeing/amending the daily/weekly shift schedule, as per Company’s procedures</li><li>Selecting, developing and maintaining a motivated team capable of achieving the agreed objectives</li></ul>Qualifications and Competences Required:<ul><li>Bachelor’s Degree, Preferably in Business Administration</li><li>Good command of the Greek &amp; English language</li><li>Good knowledge of MS Office</li><li>People management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Commercial Thinking</li><li>Customer Focus</li><li>Good planning and organizational skills</li><li>Very good communication and interpersonal skills</li><li>Ability to work under pressure and strict deadlines</li></ul>Qualifications considered as an asset:<ul><li>Knowledge of Microsoft Navision</li></ul>The People we seek:<ul><li>Lead by example constantly looking for new and better ways forward</li><li>Believe in empowering people, taking ownership, making decisions and following through</li><li>Have the courage to question existing solutions and think in unconventional ways</li><li>Have a passion for life at home and retail</li></ul>What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands. 🚗 Transportation Support: Transportation cards or toll coverage.&nbsp; 🌍 Inclusive Environment: A welcoming, international &amp; diverse team.&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Shop Team Leader

To meet current corporate needs, we would like to bring to our team a&nbsp;highly motivated&nbsp;Social Media Content Creator, Malls&nbsp;&nbsp;The&nbsp;Social Media Content Creator, Malls, is responsible for managing the Malls’ social media channels and plays a key role in shaping messaging for both internal and external audiences. This position requires the ability to conceptualize, create, and execute compelling content that drives engagement, strengthens brand presence, and influences key constituents across all social platforms. A critical component of the role is the consistent production of high-quality visual content that aligns with and reflects the client’s brand voice and visual identity.&nbsp;The Social Media Content Creator, Malls will be reporting to the Digital Marketing Manager, Malls&nbsp;In detail, the&nbsp;Social Media Content Creator, Malls will be responsible:&nbsp;<ul><li>Creates and conceptualizes innovative, captivating content for various social media platforms, including but not limited to Facebook, Instagram, LinkedIn, and TikTok.</li><li>Produces engaging, shareable content that resonates with target audiences across social media channels.</li><li>Stays at the forefront of social media best practices and trends, leveraging expertise in platform-specific creative specifications to optimize content tailored to each channel.</li><li>Experiments with new content formats, features, and emerging platforms to push the creative boundaries of social media and stay ahead of the market.</li><li>Creates, edits, animates, and optimizes engaging multimedia content, including video and photography, promptly and effectively, ensuring it meets company needs and deadlines.</li><li>Leverages data and analytics to inform content updates, necessary edits or changes, and rapid pivots to ensure successful engagement.</li><li>Collaborates closely with cross-functional teams, including marketing teammates, external partners, and designers, to align content and ensure consistency in messaging and campaigns.</li><li>Supports integrated communications efforts and ensures brand consistency across all platforms.</li><li>Produces effective and creative copy for SoMe content.</li><li>Tracks and reports on content marketing insights, including traffic, engagement, and other key metrics.</li></ul>&nbsp;You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:&nbsp;Academic Qualifications:<ul><li>Bachelor’s degree in Marketing, Communications, or Business Administration.</li><li>Excellent command of English (both written and spoken); additional languages are a plus.</li><li>Proficiency in MS Excel, PowerPoint, and familiarity with digital project management tools.</li><li>Knowledge of video editing applications.</li></ul>&nbsp;Professional Experience:<ul><li>About 2-5 years of experience as a Content Creator or a similar role, ideally in retail / shopping centers or Advertising with a focus on social media content creation.</li><li>Strong portfolio showcasing a variety of social media content types and styles, especially within photography and video.</li><li>In-depth knowledge of content creation tools, multimedia software and social media platforms and management systems.</li><li>Passion for staying up to date with social media trends and digital innovations.</li><li>Great copywriting skills (both in Greek &amp; English language).</li><li>Ability to write and proofread creative copy.</li></ul>&nbsp;On a personal side, the ideal candidate:&nbsp;<ul><li>Creative personality</li><li>Proactive, detail-oriented, and highly organized.</li><li>Able to multitask, prioritize effectively, and meet tight deadlines.</li><li>Strong communication and interpersonal skills.</li><li>Enjoys working in collaborative, cross-functional teams.</li><li>Passionate about marketing, content, and digital innovation.</li><li>Attention to detail, a keen eye for aesthetics with a commitment to quality.</li><li>Strong analytical, critical thinking, problem-solving.</li></ul>&nbsp;Our Company offers:&nbsp;Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.&nbsp;Thus, we do provide:&nbsp;<ul><li>A passionate working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>

Social Media Content Creator, Malls (1730)

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager

Outlet Manager Kos 

Outlet Manager Halkidiki

Do you have a natural passion for sales? Would you like to be part of an inclusive, innovative global FMCG business supported by 25,000 employees?We have an exciting opportunity for an individual to join our Sales team as a Sales Representative in Northern Greece, at Imperial Brands Hellas!Imperial Brands PLC 𝗛𝗲𝗹𝗹𝗮𝘀 is a 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝗧𝗼 𝗪𝗼𝗿𝗸® for the second time in a row. This prestigious recognition highlights I𝗺𝗽𝗲𝗿𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗛𝗲𝗹𝗹𝗮𝘀 commitment to creating a work environment that fosters employee well-being, trust, and innovation.You will be joining a long standing and experienced team, with well based customer relationships. If you want to develop your career with an organisation that takes development, engagement, well-being, and progression seriously then this is the role for you.&nbsp;Principal Accountabilities<ul><li>Deliver safeguard coverage, availability and visibility of company’s portfolio</li><li>Execute effectively agreed commercial plans by achieving specific targets, as set by Leadership</li><li>Establish, develop and maintain positive business and customer relationships</li><li>Coordinate sales effort with team members and other departments</li><li>Monitor industry developments and gather market intelligence</li><li>Provide information &amp; proposals/solutions on customer needs and issues</li></ul>&nbsp;Skills and Experience Required<ul><li>Bachelor’s degree in business or related field</li><li>Previous experience in FMCG and preferably within retailer/independent retail environment</li><li>Very good knowledge of MS Office</li><li>Very good command of the English language is desirable</li><li>Self-supportive, managing time and prioritizing tasks. Analytical thinking</li><li>Excellent negotiation and communication skills. Proven ability to build rapport quickly</li><li>Valid car license and availability to travel within Greece</li></ul>&nbsp;What We OfferIn return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including private Life Insurance and Health Care program, free light lunch and fuel allowance. Here at Imperial Brands Hellas, we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.&nbsp;

Sales Representative - North Greece, Thessaloniki

Are you hungry to be a part of the World's largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo.A career at PepsiCo means working in a culture where everyone's invited. Here, you can dare to be yourself. By showing up, you'll have the opportunity to learn, develop, and grow. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better. PepsiCo Hellas currently employs around 1000 people at its 2 sites, including our headquarters in Athens. With well-known strong brands such as Pepsi, Lay’s, Quaker and Lipton, we are constantly ranked in the Top 3 Employers in the Country. We pride ourselves on being a great place to work and were rewarded for the 9th time with the Top Employer certification Greece and Europe. Joining PepsiCo means joining a dedicated team where innovation and forward thinking are encouraged.Responsibilities• Execute subscribed commercial and promotional agreements with clients in POS: product references• Detect and taking advantage of POS appointed opportunities aiming to improve merchandising and product exposition.• Grow the AFH Business through influential stakeholder management on the field• Develop our product portfolio through generating demand for some of the most loved brands across the GlobeQualifications• Build Win-Win Relationships &amp; Be a Trustworthy partner• Act as owner &amp; Identify new Sales Opportunities• Learning Agility • Dealing with ambiguity• Agility/Resilience• Innovative thinking • Critical thinking • Analytical/Numerical Skills - Utilise Data to generate Sales• Strong passion for sales• Typically has a Bachelor’s Degree in any field (Must Have)• A minimum of 1-2 years of successful Sales and/or Consumer Goods experience preferred.• Industry Knowledge preferred• English linguistic skills

AFH Sales Representative Outsourced Thessaloniki (Ορισμένου χρόνου) 446676

Are you hungry to be a part of the World's largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo.A career at PepsiCo means working in a culture where everyone's invited. Here, you can dare to be yourself. By showing up, you'll have the opportunity to learn, develop, and grow. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better.PepsiCo Hellas currently employs around 1000 people at its 2 sites, including our headquarters in Athens. With well-known strong brands such as Pepsi, Lay’s, Quaker and Lipton, we are constantly ranked in the Top 3 Employers in the Country. We pride ourselves on being a great place to work and were rewarded for the 9th time with the Top Employer certification Greece and Europe. Joining PepsiCo means joining a dedicated team where innovation and forward thinking are encouraged.Responsibilities<ul><li>Achieve assigned execution objectives, designing, and implementing a specific action plan per assigned point of sale of Away From Home</li><li>Execute subscribed commercial and promotional agreements with clients in POS: product references</li><li>Detect and taking advantage of POS appointed opportunities aiming to improve merchandising and product exposition.</li><li>Grow the AFH Business through influential stakeholder management on the field</li><li>Develop our product portfolio through generating demand for some of the most loved brands across the Globe</li></ul>QualificationsWe'll teach you what you need to know, but we do have a few minimum requirements:<ul><li>Effective Communication &amp; Confidence in challenging the status quo</li><li>Build Win-Win Relationships &amp; Be a Trustworthy partner</li><li>Act as owner &amp; Identify new Sales Opportunities</li><li>Learning Agility&nbsp;</li><li>Dealing with ambiguity</li><li>Agility/Resilience</li><li>Innovative thinking</li><li>Critical thinking</li><li>Analytical/Numerical Skills - Utilise Data to generate Sales</li><li>Strong passion for sales</li><li>Typically has a Bachelor’s Degree in any field (Must Have)</li><li>A minimum of 1-2 years of successful Sales and/or Consumer Goods experience preferred.</li><li>Industry Knowledge preferred</li><li>English linguistic skills</li></ul>

AFH / TT Sales Representative Naxos Amorgos 437446

Ο πελάτης μας, ισχυρός και καταξιωμένος Όμιλος στον κλάδο του Retail με Διεθνή δραστηριότητα, αναζητά έμπειρο/η HR Manager που θα συμβάλει ουσιαστικά στη διαμόρφωση και υλοποίηση της στρατηγικής ανθρώπινου δυναμικού. Ο ρόλος απευθύνεται σε επαγγελματίες με αποδεδειγμένη εμπειρία σε σύνθετα, πολυκαναλικά περιβάλλοντα, οι οποίοι μπορούν να λειτουργήσουν ως στρατηγικοί συνεργάτες της Διοίκησης και να υποστηρίξουν ενεργά πρωτοβουλίες οργανωσιακού μετασχηματισμού, ανάπτυξης και επιχειρησιακής αριστείας.Department:Human ResourcesProject Location(s):ΑττικήEducation:BSC / MSc Διοίκηση Ανθρώπινου Δυναμικού, Διοίκηση ΕπιχειρήσεωνΑρμοδιότητες<ul><li>Σχεδιασμός και υλοποίηση της συνολικής HR στρατηγικής, σε ευθυγράμμιση με τους επιχειρησιακούς στόχους του Ομίλου</li><li>Λειτουργία ως στρατηγικός σύμβουλος προς τη Διοίκηση σε θέματα ανθρώπινου δυναμικού και οργανωτικής ανάπτυξης</li><li>Ηγεσία και ανάπτυξη της ομάδας HR, διασφαλίζοντας υψηλό επίπεδο απόδοσης και συνεργασίας</li><li>Εποπτεία και βελτιστοποίηση όλων των HR λειτουργιών (recruitment, performance management, compensation &amp; benefits, learning &amp; development)</li><li>Σχεδιασμός και υλοποίηση πρωτοβουλιών change management και ενίσχυσης της οργανωσιακής κουλτούρας</li><li>Διαχείριση εργασιακών σχέσεων και διασφάλιση πλήρους συμμόρφωσης με το κανονιστικό και νομικό πλαίσιο</li><li>Ανάπτυξη και ενίσχυση του employer brand σε ένα ανταγωνιστικό περιβάλλον αγοράς</li></ul>Εμπειρία &amp; γνώσεις<ul><li>8+ χρόνια εμπειρίας σε θέσεις HR, εκ των οποίων σημαντικό διάστημα σε ρόλο ευθύνης</li><li>Εμπειρία σε οργανισμούς με πολυάριθμο προσωπικό και/ή δίκτυο καταστημάτων (retail ή συναφής κλάδος θα θεωρηθεί ισχυρό πλεονέκτημα)</li><li>Πολύ καλή γνώση εργατικής νομοθεσίας</li><li>Άριστη γνώση Αγγλικής γλώσσας</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Αποδεδειγμένη ικανότητα διαχείρισης αλλαγών και υποστήριξης οργανωσιακού μετασχηματισμού</li><li>Ισχυρές ηγετικές και επικοινωνιακές δεξιότητες, με ικανότητα επιρροής σε senior stakeholders</li><li>Συνδυασμός στρατηγικής σκέψης και επιχειρησιακής προσέγγισης (hands-on mindset)</li></ul>Παροχές<ul><li>Υψηλό σταθερό πακέτο αποδοχών</li><li>Extra παροχές σύμφωνα με το πρόγραμμα παροχών της εταιρίας</li><li>Δυνατότητα ουσιαστικής συμβολής στη διαμόρφωση της στρατηγικής ενός μεγάλου οργανισμού</li><li>Περιβάλλον που ενθαρρύνει την πρωτοβουλία, την καινοτομία και την ανάπτυξη</li><li>Συμμετοχή σε έργα υψηλού επιχειρησιακού αντίκτυπου</li></ul>

HR Manager

Relevance is a Google-multi awarded, fast growing Digital Agency that provides cutting edge online marketing services.Great Place To Work®Great Place To Work Hellas® certified Relevance in 2020 as a Great Place To Work®. This special recognition is a meaningful achievement and encourages us to enhance our efforts to create an open, inclusive, and creative high trust working environment where everyone feels as an integral part of our team and can evolve personally and professionally. We are grateful to our people for believing in our mission and doing their best to make Relevance a great place to work.Selected ClientsAVIS, BEAT, Jumbo, Kaizen Gaming, Zakcret, Mothercare, Porsche, Hondos Center, Public, Brown Hotels, Celestino, Agnotis, Prince Oliver, YAMAHA, Zeus &amp; Dione, UNICEF Greece, Benaki Museum.AwardsGoogle Premier Partner Awards 2021: Diversity, Equity, and Inclusion Award WinnerPeak Awards 2020: Performance Agency of The Year (41 Awards)Google Premier Partner Awards 2019: Video Excellence Award WinnerE-volution Awards 2019: 14 AwardsPeak Awards 2019: Performance Agency of The Year (30 Awards)Google Premier Partner Awards 2018: Display Innovation Award WinnerGoogle Premier Partner Awards 2018: Video Innovation Award WinnerGoogle Export Guru Award 2018Peak Awards 2018: 15 AwardsGoogle Export Guru Award 2017Stelios HajiIoannou Young Entrepreneurship Award 2017Google “Ready to Rock” Award 2016Our PrinciplesAt Relevance, we focus on six core principles through which we cultivate our culture, promote excellence and evolve: Diversity - Knowledge - Innovation - Execution - Humility - Ownership.Our company's core purpose is to provide an environment for employees, clients and ourselves to flourish and throughout our eleven-year long lifetime we have heavily invested time &amp; resources in building and maintaining a strategy, structure and methodology with one goal in mind; Growth. We have also managed to create an inspiring working environment in which our people can perform and develop by guiding and being guided. We Hire for Attitude and train for SkillWe see every recruit as a next important building block for our company and search for well-rounded professionals with diverse backgrounds and an insatiable appetite for knowledge. Subsequently, we passionately invest in their skill-set development by: (1) providing a comprehensive product education orientation (2) setting performance related targets that impact their end of year salary increase, reinforcing at the same time meritocracy, (3) supporting an open space culture to nurture knowledge sharing.As a Copywriter you will:<ul><li>Create copy ideas that reflect our clients’ brand strategy</li><li>Produce engaging, high quality and audience-focused content for social media&nbsp;channels and websites</li><li>Create engaging concepts for videos, calendars and various digital media channels</li><li>Manage social media outreaches to increase brand awareness and customer&nbsp;engagement</li><li>Collaborate with design and digital marketing team on deliverables</li><li>Conduct competitor research</li></ul>Job requirementsWhat you will bring:<ul><li>At least 3 years of experience as a Copywriter</li><li>Strong creative writing skills</li><li>Ability to work efficiently across multiple projects, managing deadlines and switching&nbsp;between brand voices</li><li>Knowledge of social media best practices</li><li>Communication and organization skills&nbsp;</li><li>Being self-driven with the ability to work with a high-level of autonomy in a fast-paced environment</li><li>Ability to follow trends and apply them to real-time marketing cases</li><li>Being agile and adjust copywriting and tone-of-voice to different industry verticals as well&nbsp;as B2C or B2B clients</li></ul>Benefits<ul><li>Competitive salary</li><li>Hybrid Working Model</li><li>Private Medical &amp; Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>City Center Office</li><li>Bonus opportunities</li></ul>

Copywriter

At COCO-MAT, we create products that bring people closer to nature and well-being. We are looking for a Digital Marketing &amp; E-commerce Specialist to actively support and contribute to the daily operation of our digital presence across international markets. This role is ideal for someone with initial experience in digital marketing who is eager to grow, take ownership, and develop hands-on experience across multiple digital channels within a strong and globally expanding brand.<ul><li>Support and gradually take ownership of the management and update of our websites across different markets</li><li>Contribute to the daily operation and optimization of our e-shop</li><li>Assist in the execution and monitoring of digital campaigns (Meta &amp; Google Ads)</li><li>Support the creation and performance tracking of newsletters and CRM actions</li><li>Monitor key performance metrics and contribute to ongoing improvements</li><li>Collaborate with internal teams and external partners to ensure smooth project execution</li><li>1–2 years of experience in Digital Marketing or E-commerce</li><li>Hands-on experience with Meta Ads (even at a basic level)</li><li>Familiarity with Google Analytics and/or Google Ads</li><li>Experience working with CMS platforms and digital tools</li><li>Strong attention to detail and a proactive mindset</li><li>Willingness to take initiative and grow within the role</li><li>Fluency in English</li><li>Be part of a brand with a strong philosophy and international presence</li><li>Gain hands-on experience across multiple digital channels and markets</li><li>Work in a collaborative and creative environment</li><li>Opportunity to grow and evolve within the marketing team</li></ul>

Digital Marketing & E-commerce Specialist

As a Paid Media Lead, you will own full‑funnel paid media planning, activation and optimization across global and local channels. You align media strategy with commercial goals, ensuring high‑quality execution, strong performance and clear ROI across channels. You will lead agency collaboration, manage media budgets, and drive continuous performance improvements through structured reviews, optimization and close cross‑functional coordination.&nbsp;&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Lead full‑funnel paid media planning (global and local channels) in line with the marketing calendar and QCP process</li><li>Align paid media plans with commercial plans and priorities</li><li>Lead activation and ongoing performance follow‑up of local paid media channels</li><li>Collaborate with Global Media Optimization Lead to optimize global media channels</li><li>Lead full‑funnel paid media Monthly and Quarterly Reviews in the Sales Market</li><li>Drive and follow up on paid media investments, performance and results for the Sales Market</li><li>Manage onboarding, governance and performance reviews of local media agencies in line with global frameworks</li><li>Secure high‑quality tactical execution of local channel activation in close collaboration with agencies and global media teams</li></ul>WHO YOU’LL WORK WITHIn this role, you will work closely with Media Agencies, Commercial teams, Owned Media Leads, Global Media teams and other local marketing stakeholders. You act as the key link between strategy, execution and performance across the paid media ecosystem.WHO YOU AREWe are looking for people with…<ul><li>5+ years of experience in paid media, digital or performance marketing across the full funnel</li><li>Strong understanding of media planning, activation and optimization across channels</li><li>Proven experience managing large media budgets and ROI‑driven campaigns</li><li>Strong analytical mindset with the ability to translate data into actions and improvements</li><li>Experience working with and managing agency partners</li><li>A degree in Marketing, Communications, Business or a related field</li><li>Fluency in English, written and spoken</li></ul>And people who are…<ul><li>Commercially minded, with a strong focus on performance and outcomes</li><li>Structured and data‑driven, confident managing complexity and multiple priorities</li><li>Strong collaborators and stakeholder managers</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>

Paid Media Lead

As an Owned Media Lead, you will plan, optimize and execute CRM communication across owned channels such as email, push, SMS and WhatsApp. Using customer data and marketing automation, you will enable personalized, relevant and timely customer journeys that support commercial goals, campaigns and membership growth. You will play a key role in aligning owned media with paid and earned activities, ensuring consistent, omni‑channel communication that strengthens customer engagement and delivers measurable impact.&nbsp;&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Plan and optimize CRM communication across email, push and, where applicable, SMS and WhatsApp, in line with the local marketing calendar</li><li>Leverage the Marketing Automation Platform (MAP) to create data‑driven, automated customer journeys and campaign communication</li><li>Oversee global email and push activities to ensure strong alignment between global and local communication</li><li>Use customer data and segmentation to deliver personalized content that drives conversion and membership growth</li><li>Support the Commercial team with relevant SEO actions</li><li>Coordinate with Paid Media Leads to align owned media activities with paid and earned campaigns</li><li>Collaborate closely with production and commercial teams to brief and execute campaigns that balance brand and sales objectives and align with QCP</li><li>Plan and execute local H&amp;M Membership events, partnerships and Mission activations according to global guidelines</li></ul>WHO YOU’LL WORK WITHIn this role, you will work closely with Paid Media Leads, Commercial and Production teams, CRM and data specialists, as well as local and global marketing stakeholders. You act as the connector between customer data, content and channels, ensuring alignment across teams and initiatives.WHO YOU AREWe are looking for people with…<ul><li>5+ years of experience in CRM, owned media or digital marketing, preferably within retail or e‑commerce</li><li>Strong understanding of email, app and digital channel management</li><li>Experience working with marketing automation platforms and campaign execution</li><li>Strong analytical skills and confidence in using data to optimize performance</li><li>Experience in an international, stakeholder‑rich environment</li><li>A degree in Marketing, Communications, Business or a related field</li><li>Fluency in English, written and spoken</li></ul>And people who are…<ul><li>Confident communicators and strong stakeholder managers</li><li>Collaborative and comfortable working cross‑functionally</li><li>Proactive, curious and solution‑oriented, with a growth mindset</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>JOIN US​Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.This is a full-time role based on a local contract in Athens, Greece. The Owned Media Lead reports to Marketing Manager.

Owned Media Lead

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, are looking for a Social Media Video &amp; Graphics Creator to bring Nova’s social media presence to life, through engaging video and visual content.&nbsp;&nbsp;You have a challenging mission:You will be responsible for producing platform-first creatives that drive engagement, align with brand guidelines, and perform across formats.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;What will you do:&nbsp;Content Creation &amp; Production<ul><li>Producing video and graphic content tailored for social media platforms</li><li>Designing visual assets for all platforms, including posts, stories, reels, and campaign content</li><li>Shooting and editing short-form video content optimized for social media performance</li><li>Creating engaging, scroll-stopping visuals aligned with Nova’s brand identity</li></ul>&nbsp;Adaptation &amp; Execution<ul><li>Adapting content to different formats, aspect ratios, and platform specifications</li><li>Collaborating with social media, marketing, and creative teams to execute content ideas efficiently</li><li>Ensuring visual consistency and alignment with brand guidelines across all deliverables</li></ul>&nbsp;Trends &amp; Optimization<ul><li>Staying up to date with social media trends, emerging formats, and platform best practices</li><li>Applying platform-specific insights to enhance engagement and content effectiveness</li><li>Experiment with new styles, formats, and creative approaches to optimize performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>&nbsp;It would be nice if you have:<ul><li>Proven experience creating video and graphic content for social media</li><li>Proven experience in video production, graphic design, or a similar creative role</li><li>2-3years’ experience in a similar role</li><li>Strong skills in short-form video shooting and editing</li><li>Solid understanding of social media platforms and content formats</li><li>Strong visual storytelling skills and attention to detail</li><li>Ability to manage multiple projects in a fast-paced environment</li><li>Collaborative mindset and proactive attitude</li><li>Proficiency in video editing tools (e.g. Adobe Premiere Pro, After Effects)</li><li>Proficiency in design tools (e.g. Adobe Photoshop, Illustrator, Canva) and audio editing</li><li>Ability to shoot and edit short-form video content</li><li>Strong portfolio showcasing social-first video and graphic content</li><li>Solid understanding of social media platforms and content formats</li></ul>&nbsp;&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up on your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

Social Media Video & Graphics Creator

The Social Media Community Management Specialist plays a key role in maintaining MSC’s online presence by actively managing interactions across corporate social media platforms. This position ensures timely and accurate responses to user inquiries, supports digital customer service, and safeguards the company’s reputation. The role also contributes to daily industry monitoring, content review, and performance reporting, also working with internal teams and local agencies to deliver a consistent and responsive social media experience. Key Responsibilities -Monitor and read all activities received across MSC’s corporate social media platforms, including direct messages, comments, and post mentions. -Categorize and prioritize interactions to ensure timely and appropriate responses. -Reply to users by providing accurate information or guidance. -Liaise with local agencies to resolve customer service issues or forward sales leads. -Inform the GVA team of any issues that could harm MSC’s reputation or require PR attention. -Create a daily report of articles related to MSC, competitors, and the shipping industry. -Review and approve targeted social media posts to ensure alignment with brand tone and messaging. -Generate various reports on statistics derived from MSC’s social media activity. -Accurately tag interactions to support internal workflows and reporting processes. Required Qualifications Qualifications-Excellent written and verbal communication skills in English. -Strong customer service orientation with a proactive and solution-driven mindset. -Strong organizational and time management skills, with the ability to prioritize tasks effectively. -High attention to detail and accuracy in communication and reporting. -Ability to work independently and collaboratively within a global team environment. -Computer literacy, including proficiency in Microsoft Office Suite. -Flexibility to work in shifts (8:00–16:00 and 12:00–20:00).

Social Media Community Management Specialist

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team!Product Development at Betsson GroupOur Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.&nbsp;A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li><li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li><li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>&nbsp;You’re good at<ul><li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li><li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li><li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li><li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li><li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li><li>Proven experience in building scalable and distributed database infrastructure.</li><li>Skill in version control to manage code changes effectively.</li><li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li><li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li><li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li><li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li><li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li><li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li><li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li></ul>&nbsp;Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;&nbsp;

Platform Database Engineer – Infra

Our HR function enables the organisation to maximise the contribution of people to the delivery of our strategic goals. In our Talent Acquisition (TA) team, we are seeking for a high-caliber recruiter, who will be accountable for the end-to-end delivery of critical TA projects, partnering with key stakeholders. If you have a passion for making an impact for millions of customers, a knack for connecting with diverse people and a drive for excellence, we want to hear from you!&nbsp;&nbsp;More specifically you will:<ul><li>Own and deliver critical TA projects , acting as an expert consultant to multiple stakeholders</li><li>Deliver restless research, high-quality assessment of potential, skills and behaviours as well as functional excellence throughout the TA process, to ensure that our TA KPIs will be met (candidate experience, time-to-hire, diversity etc.) &nbsp;</li><li>Partner with HR Business Partners and hiring managers across different teams, to analyse hiring needs and deliver effective attraction, sourcing and selection strategies aiming at hiring top-tier talent</li><li>Collaborate with Vodafone’s global TA community, sharing best practices and co-working on the effective launch and adoption of future-ready TA tools with AI-based functionalities</li><li>Participate in Employer Branding initiatives and represent Vodafone in career events and meet-ups</li></ul>Who you are<ul><li>You have gained 2+ years of progressive Talent Acquisition experience within a tech-driven environment</li><li>You possess strong stakeholder management skills and capability of managing multiple projects in a tech-driven, fast-paced and agile environment</li><li>You have learning agility, resilience, genuine curiosity and passion for technology</li><li>You have strong critical thinking and judgement ability as well as advanced communication, negotiation and interpersonal skills</li><li>You seek the opportunity to be an evangelist of a high-performing brand and a “be yourself” culture, connecting experienced and young talent with our tech EVP</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Talent Acquisition Consultant

As a Digital Experience Lead, you will contribute to commercial performance by using sales, customer and market insights to optimise the customer and employee experience in store and across digital touchpoints. You will ensure relevance and impact throughout the customer journey, enabling continuous improvements that strengthen experience outcomes and business performance within your Sales Market through close cross‑functional collaboration. In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Translate QCP into a daily digital execution and site activity plan across customer groups, including content publishing (e.g. start page, navigation).</li><li>Optimize overall digital performance in line with QCP and Global guidelines.</li><li>Secure full‑funnel optimization of the holistic digital customer experience on .com and app.</li><li>Plan and drive analysis of sales performance, web analytics, user behavior and A/B testing to generate hypotheses and identify actions that improve digital sales, profitability, brand perception and customer lifetime value.</li><li>Review test results and conclusions, and share learnings with Sales Market teams and Global functions to continuously optimize the digital experience and customer journey, and to inform the Global development roadmap.</li><li>Continually monitor and optimize delivery, payment and return options, including fees, to drive overall digital profit growth.</li><li>Drive implementation of post‑purchase strategies, new capabilities and roll‑outs in the Sales Market.</li><li>Manage interaction with Customer Support, ensuring alignment and smooth execution.</li><li>Raise and follow up incidents with Global teams and Business Tech.</li><li>Plan digital execution together with the Commercial Manager and Commercial Lead.</li><li>Guide and support E‑commerce Leads based on the executional plan.</li><li>Leverage the Commercial Business Analyst for insights, analysis and testing to support decision‑making.</li></ul>WHO YOU’LL WORK WITHAs a Digital Experience Lead, you will work closely with Commercial, E‑commerce, Marketing, Customer Support and&nbsp; Tech teams within the Sales Market. You will collaborate daily with the Commercial Manager, Commercial Lead, E‑commerce Leads and Commercial Business Analyst, ensuring that insights, priorities and execution are aligned. You will also work in close partnership with Global functions, contributing local insights and supporting continuous improvement and development initiatives.WHO YOU AREWe are looking for people with…<ul><li>3–4+ years’ experience in eCommerce, preferably in fashion</li><li>Experience within ecommerce with understanding of the total digital ecosystem and its synergies</li><li>Experience leading cross-functional collaboration and influencing without formal authority</li><li>Deep understanding of digital channel and commercial implications</li><li>Leadership capabilities including effective communication skills, the ability to influence, and the drive to see through opportunities</li><li>Excellent communication skills, fluent in English</li></ul>And people who are…<ul><li>Customer‑centric and commercially driven.</li><li>Strong in analysis, planning and communication.</li><li>Proactive, responsible and comfortable taking ownership.</li><li>Motivated by continuous improvement, learning and development.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>JOIN US​Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.This is a full-time role based on a local contract in Athens, Greece. The Digital Experience Lead reports to Commercial Manager.

Digital Experience Lead

We are currently looking for an experienced Delivery Manager to join us on a key mobile banking transformation project. In this role, you will lead a team of around 20 engineers, working across .NET backend and native mobile development, ensuring smooth and high-quality delivery.You will collaborate closely with client stakeholders and technical teams, helping to bring clarity, structure, and consistency to the delivery process, while supporting the team in achieving project goals.This role is based in Athens, with regular on-site presence at the client’s premises.Responsibilities<ul><li>Lead and support a cross-functional delivery team</li><li>Coordinate development activities across mobile and backend (.NET) streams</li><li>Review technical solutions and ensure alignment with project goals</li><li>Support estimation, planning, and prioritization of tasks</li><li>Monitor progress and help the team stay on track</li><li>Identify and resolve risks and blockers in a timely manner</li><li>Work closely with client stakeholders to ensure clear communication and alignment</li><li>Contribute to continuous improvement of delivery processes and ways of working</li><li>Mentor team members and foster a collaborative team environment</li><li>Support the use of delivery tools such as Azure DevOps</li></ul>Requirements<ul><li>Experience in Delivery Management or Project Management in IT projects</li><li>Good understanding of mobile applications and .NET backend systems</li><li>Experience with REST APIs and modern integration approaches</li><li>Familiarity with cloud environments</li><li>Ability to lead and coordinate technical teams</li><li>Experience working in Agile/SCRUM environments</li><li>Strong communication and stakeholder management skills</li><li>Structured and solution-oriented mindset</li><li>Fluency in Greek and good command of English (B2+)</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

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