A BIT ABOUT YOU We want you to smash your time with us, that’s why we want someone like this: An end-to-end cloud designer designs and sets up a private cloud infrastructure that meets the organisation’s business requirements while ensuring safety, growth, and availability. As “E2E Cloud Designer”, the work will support our TDI (Technology Delivery International) team with translating DT (Deutsche Telekom) strategical imperatives like “Telco-as-a-Platform”. A deep understanding of our customers (Natcos, DT units, TDG, …), Telco Services, Vendor Platforms, and Cloud Services, will enable the right solution design and delivery to our TDI partner and end customers. The focus is also on orchestrating and merging the TDI capabilities across all business areas (Networking, Cloud, Telco Engineering Services, …). You will work closely with our partners (Natcos), supporting the development of minimum viable products, and maintain regular contact with Natcos teams. You can tick off several the following boxes with the knowledge you possess: Customer & Partner focus: Work closely with our partners (Natcos) to understand their needs and recommend best practices for long-term business outcomes and become their trusted technology advisor. Understand in detail, the local market needs and requirements of end customers consuming our services (voice, data, messaging, …). The designer also represents the voice of the end customer in developing new features and services that will have an impact on design consideration for the enablers such as cloud platforms (be it private/ public/hybrid), and related technical capabilities. Conduct partner and customer workshops to understand the technology and strategic drivers and most importantly with workload application teams (customers and vendors) and their end users (voice, messaging, data), that will run on the cloud infrastructure. Product focus: work closely internally with product managers and product owners to guide, steer and shape the TDI product portfolio and product functionality, using product management methodologies. Technology trends and strategy: Stay abreast of relevant, current, and future technology trends in cloud and the broader IT area. Develop areas of depth in technical domains relevant to the business’s and the designer’s interests. Give strategic direction and guidance to TDI on technology trends and decisions. e.g. Hyperscaler evaluation; NEON (Next Generation Evolution of our Networks) and others Cloud architecture design (including multi-cloud): Responsible for designing cloud infrastructure that meets specific requirements. This includes designing the network, storage, compute, security, and management control layers. Create and capture best practices and technical content for cloud services. The designer needs to have a strong understanding of virtualisation, containerisation, and automation technologies to design and deploy the cloud infrastructure. e.g. https://12factor.net / Additionally, all options should be carefully considered - buy, borrow and build. Technical requirements analysis: The designer should work with stakeholders to identify the organisation’s business and technical requirements, including capacity, performance, and security requirements Technical integration: The designer should work with other teams to integrate the private cloud infrastructure with other enterprise systems and services, including identity and access management, monitoring, and backup. Security & Governance: The designer should design and implement robust security controls, including network segmentation, access controls, and encryption, to ensure the confidentiality, integrity, and availability of the private cloud infrastructure. The designer will ensure that the private cloud infrastructure complies with the organisation’s governance and compliance policies, including data protection, privacy, and regulatory requirements. Performance optimisation: The designer should continuously monitor the private cloud infrastructure’s performance and optimise the resource allocation to ensure optimal performance and efficiency Documentation, training, and knowledge sharing with team members: The designer should document the private cloud infrastructure design and operation procedures and provide training to other TDI staff to ensure they can maintain and operate the private cloud infrastructure. Evangelise and educate about TDI cloud technology (e.g., workshops, user groups, meetups, public speaking, online videos, or conferences). Contribute to the growth of the TDI CCP organisat

We want you to smash your time with us, that’s why we want someone like this: Bachelor or master’s degree in a relevant area (not mandatory, Computer Science, Telecommunication Engineering, Information Systems, or any related study area) Fluency in English You have more than 1 or 2 years of experience in the field. You can tick off several the following boxes with the knowledge you possess: Linux system administration (Ubuntu) or backend code developing Backend code developing on Agile/SCRUM teams, specially with Go language Agile, SCRUM, CICD, SRE and DEVOPS environments IT operations methodologies and processes like incident management, problem management, configuration management and crisis management Kubernetes cluster administration Understanding of the following technologies is important: Kubernetes ClusterAPI Calico Prometheus Bare metal provisioning concepts like PXE. Data center network technologies, including familiarity with VXLAN Development skills with: Go language Python Shell scripts Ansible Bonus to have: Practical experience with Hyperscaler’s Container services implementations (AKS, GKS…) Operational experience with OpenStack, and OpenStack services like Octavia or Cinder Kubernetes providers for OpenStack services integration (e.g., Cinder CSI plugging) CAPO MetalLB load balancing system Metal3 bare metal provisioning system BGP, EVPN, IP multicasting and ECMP

Spanish Customer Service Representative Athens / Hybrid Are you fluent in Spanish and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Spanish-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Spanish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.   Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about products, services, and company policies. Troubleshoot and resolve customer issues and complaints effectively. Collaborate with other departments to escalate complex issues when necessary. Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.   Requirements: Fluency in Spanish & English (both written and verbal) is essential. Strong communication and interpersonal skills. Previous experience in customer service or a related field is preferred but not required. Ability to multitask and work in a fast-paced environment. Excellent problem-solving abilities. Availability to work 24/7/365 to ensure continuous support.

Portuguese Customer Service Representative Athens / Hybrid Are you fluent in Portuguese and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Portuguese -Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Portuguese-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.   Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about products, services, and company policies. Troubleshoot and resolve customer issues and complaints effectively. Collaborate with other departments to escalate complex issues when necessary. Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.   Requirements: Fluency in Portuguese & English (both written and verbal) is essential. Strong communication and interpersonal skills. Previous experience in customer service or a related field is preferred but not required. Ability to multitask and work in a fast-paced environment. Excellent problem-solving abilities. Availability to work 24/7/365 to ensure continuous support.

Polish Customer Service Representative Athens / Hybrid Are you fluent in Polish and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Polish-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Polish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.   Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about products, services, and company policies. Troubleshoot and resolve customer issues and complaints effectively. Collaborate with other departments to escalate complex issues when necessary. Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.   Requirements: Fluency in Polish & English (both written and verbal) is essential. Strong communication and interpersonal skills. Previous experience in customer service or a related field is preferred but not required. Ability to multitask and work in a fast-paced environment. Excellent problem-solving abilities. Availability to work 24/7/365 to ensure continuous support.

German Customer Service Representative Athens / Hybrid Are you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.   Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about products, services, and company policies. Troubleshoot and resolve customer issues and complaints effectively. Collaborate with other departments to escalate complex issues when necessary. Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.   Requirements: Fluency in German & English (both written and verbal) is essential. Strong communication and interpersonal skills. Previous experience in customer service or a related field is preferred but not required. Ability to multitask and work in a fast-paced environment. Excellent problem-solving abilities. Availability to work 24/7/365 to ensure continuous support.

Norwegian Customer Service Representative Athens / Hybrid Are you fluent in Norwegian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Norwegian-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Norwegian-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.   Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about products, services, and company policies. Troubleshoot and resolve customer issues and complaints effectively. Collaborate with other departments to escalate complex issues when necessary. Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.   Requirements: Fluency in Norwegian & English (both written and verbal) is essential. Strong communication and interpersonal skills. Previous experience in customer service or a related field is preferred but not required. Ability to multitask and work in a fast-paced environment. Excellent problem-solving abilities. Availability to work 24/7/365 to ensure continuous support.

Italian Customer Service Representative Athens / Hybrid Are you fluent in Italian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Italian-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Italian-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.   Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about products, services, and company policies. Troubleshoot and resolve customer issues and complaints effectively. Collaborate with other departments to escalate complex issues when necessary. Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.   Requirements: Fluency in Italian & English (both written and verbal) is essential. Strong communication and interpersonal skills. Previous experience in customer service or a related field is preferred but not required. Ability to multitask and work in a fast-paced environment. Excellent problem-solving abilities. Availability to work 24/7/365 to ensure continuous support.

French Customer Service Representative Athens / Hybrid Are you fluent in French and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as French-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our French-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.   Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about products, services, and company policies. Troubleshoot and resolve customer issues and complaints effectively. Collaborate with other departments to escalate complex issues when necessary. Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.   Requirements: Fluency in French & English (both written and verbal) is essential. Strong communication and interpersonal skills. Previous experience in customer service or a related field is preferred but not required. Ability to multitask and work in a fast-paced environment. Excellent problem-solving abilities. Availability to work 24/7/365 to ensure continuous support.

Σύμβουλος Τηλεφωνικών Πωλήσεων Αθήνα / On-Site Εάν θέλεις… Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Σύμβουλος Τηλεφωνικών Πωλήσεων. Πρόκειται για 6ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο τις τηλεφωνικές πωλήσεις..   Είσαι ο ιδανικός υποψήφιος εάν έχεις… Απολυτήριο Λύκειο Ευχέρεια στη χρήση εφαρμογών MS Office Καλή γνώση Αγγλικών   Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε… Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές. Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings. Σταθερό μηνιαίο μισθό και ασφάλιση from day 1! Ανταγωνιστικό σχήμα μηνιαίου bonus, το οποίο αναλόγως με την επίτευξή σου, πολλές φορές μπορεί να υπερβεί και το μισθό σου! Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel