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The Software Technical Director is a senior technical leader responsible for defining the technology vision, overseeing the architecture and guiding the implementation of enterprise-grade public sector software solutions. This role combines deep hands-on expertise in (Java) backend development with strong proficiency in modern frontend frameworks such as ReactJS and Angular.What will you need to do:Projects, Customer-Facing &amp; Pre-Sales Engagement:<ul><li>Support sales teams in technical discovery, RFP responses, and solution pitching.</li><li>Present technical solutions and architecture proposals to clients in meetings, workshops and executive-level discussions.</li><li>Build strong relationships by translating complex technical concepts into business value.</li><li>Collaborate with project managers and stakeholders.</li><li>Oversee project timelines, resource planning, and risk management.</li><li>Ensure high-quality delivery through automation, CI/CD, and testing strategies.</li></ul>Technical Leadership &amp; Architecture:<ul><li>Define and maintain the overall technical architecture for backend and frontend systems.</li><li>Lead architectural design for scalable, secure, and high-performance applications.</li><li>Evaluate and select technology stacks, frameworks, tools, and coding standards.</li><li>Convert projects’ requirements into actionable technical requirements.</li><li>Ensure consistent application of design patterns, microservices principles, and REST/SOAP API best practices.</li><li>Oversee backend development using Java, Spring Boot, Quarkus, and related technologies.</li><li>Drive improvements in performance, security, and maintainability of backend services.</li><li>Design and optimize database schemas, data flow, and integration points.</li><li>Lead efforts in system modernization, refactoring, and cloud adoption.</li><li>Provide technical oversight for applications built with ReactJS and Angular.</li><li>Establish reusable UI components, state management patterns, and architecture best practices.</li><li>Ensure consistent UX, responsive design, and accessibility compliance.</li><li>Ensure adherence to cybersecurity best practices.</li><li>Conduct code reviews and enforce engineering best practices.</li><li>Champion automated testing, code quality metrics, and DevOps principles.</li><li>Implement monitoring, logging, and observability standards.</li></ul>Team Leadership &amp; Mentorship:<ul><li>Lead and mentor engineering teams.</li><li>Foster a culture of innovation, collaboration, and continuous improvement.</li><li>Guide career growth and skill development.</li></ul>What will you bring:<ul><li>Bachelor’s or Master’s degree in Computer Science or related field.</li><li>10+ years of software engineering experience.</li><li>5+ years in senior leadership roles, guiding engineering teams and managing complex projects.</li><li>Experience presenting solutions to customers and executives.</li><li>Expert proficiency in Java, Spring Boot, microservices, and REST API design.</li><li>Strong experience with React, Angular, and modern frontend architectures.</li><li>Understanding of cloud platforms and containerization.</li><li>Experience.</li></ul>What They Offer:&nbsp;<ul><li>Competitive remuneration package&nbsp;</li><li>Medical &amp; Life Insurance Plan&nbsp;</li><li>Experiences within a multinational environment and global teams&nbsp;</li><li>Team spirit environment with passion for technology&nbsp;</li><li>Development opportunities within a market-leading, fast-growing organization&nbsp;</li></ul>

Software Technical Director (Public Sector)

As a Tech Facilitator (Team Leader), you will play a key role in designing, developing, and configuring complex applications, ensuring they meet business and technical requirements. You will act as a Subject Matter Expert (SME), leading your team to deliver high-quality solutions while collaborating with cross-functional teams.You will be responsible for making technical and architectural decisions, mentoring engineers, and contributing to strategic discussions. Your expertise in Java and Spring Boot, along with your experience in Cloud-based architectures and Kubernetes, will be critical to the success of our projects.Key Responsibilities:<ul><li>Lead a team of engineers, fostering a culture of collaboration and continuous improvement</li><li>Design, build, and optimize scalable, high-performance applications</li><li>Define and implement best practices for software development, CI/CD, and DevOps</li><li>Participate in architectural discussions and strategic decision-making</li><li>Provide mentorship and guidance to junior and mid-level developers</li><li>Conduct code reviews and ensure high-quality code standards</li><li>Work closely with cross-functional teams to align technical solutions with business goals</li><li>Stay updated on the latest Java, Spring Boot, and Cloud-native technologies</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor’s or Master’s degree in Computer Science, IT, or a related field</li><li>5+ years of professional experience in software development with Java</li><li>Expert proficiency in Java &amp; Spring Boot</li><li>Experience with Microservices architecture, Cloud-based applications, and RESTful APIs</li><li>Strong knowledge of containerization and orchestration (Azure Kubernetes Service – AKS, Docker, Kubernetes)</li><li>Proficiency in CI/CD pipelines, DevOps methodologies, and version control (Git, GitLab, Jenkins)</li><li>Hands-on experience with Cloud platforms (Azure preferred)</li><li>Familiarity with Agile/Scrum methodologies</li><li>Strong problem-solving, decision-making, and leadership skills</li></ul>Let’s talk about us:<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

Tech Facilitator (Team Leader)

Our Client is seeking a highly skilled, hands-on Senior DevOps Engineer to serve as the Department Head for their core infrastructure and software delivery platforms. This role requires a seasoned engineer who bridges the gap between software development and operational reality, possessing deep expertise in managing hybrid environments that span both modern cloud infrastructure and complex on-premises deployments. You will be the primary architectural owner for automating their delivery ecosystem, responsible for designing and implementing resilient, secure infrastructure-as-code solutions and managing the build lifecycles for mission-critical and Enterprise applications.Key Responsibilities• Department Head Role &amp; Strategic Ownership: Set technical for the Software Delivery department (IaC,CI/CD, configuration management, deployment artifacts) and manage personnel. • Commissioning Strategy: Turn client requirements into production-ready configuration bundles. • Product Validation Authority: Establish end-to-end validation standards ,guaranteeing that all delivered environments meet production level performance, compliance and flawless delivery. • Service Lifecycle Design Ownership: You are responsible for ensuring that standardized, automated procedures for future updates, security patching, and reliable backup/restore mechanisms and well established networking (VPN, routing, LB, firewall) are delivered as part of the initial build. • Java Ecosystem Pipeline Leadership: Manage artifact repositories and automating the deployment of JAR/WAR files across varied runtime environments. • Data Layer Provisioning &amp; Management: Define and implement automation strategies for provisioning, configuring, and managing databases in various environments. • Technical Mentorship &amp; Escalation: Serve as the primary technical escalation point, provide mentoring to mid-level and junior engineers, fostering a culture of engineering excellence and rigorous automation standards.Qualifications • Education: Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related field. • Experience: Minimum of 5+ years of hands-on technical experience in DevOps or Systems Engineering, with at least 2+ years in a technical leadership or senior role guiding infrastructure decisions. • Core Technology Mastery: Expert proficiency in Infrastructure-as-Code (Terraform and Ansible preferred). Strong, proven administration skills in both Linux (RHEL/Ubuntu) and Windows Server environments. • Proactive Product Health: Expertise on monitoring, logging, and alerting systems (Prometheus, Grafana, ELK) to maintain service health. • Java Build Expertise: Hands-on experience managing the service lifecycle of complex Java applications (Java 11 or newer), including deep familiarity with JVM ecosystem tools and CI/CD integration (e.g., Jenkins, GitLab CI). • Hybrid Environment Experience: Demonstrated experience managing infrastructure across both public cloud platforms (AWS/Azure) and on- premises data centers (VMware/Bare Metal). Understanding the networking complexities of hybrid connectivity is essential. • Database &amp; Scripting: Experience with automated provisioning and configuration of relational and/or NoSQL databases. Strong scripting abilities in Python, Bash, or PowerShell. • Soft Skills: Proven ability to lead technical initiatives, translate complex requirements into executable infrastructure plans, and effectively mentor engineering teams in best practices.Benefits PackageThey are committed to investing in the well-being, professional growth, and overall satisfaction of their team members. As part of their benefits package, they offer:• Hybrid Working: Exploring a hybrid work approach could provide flexibility and improved work-life balance, with the understanding that arrangements will be evaluated and adjusted as needed to align with organizational priorities and team needs. • Performance Bonus: Receive a performance-based bonus calculated as a percentage of your annual salary, rewarding your contributions and success. • Private Health Insurance: Comprehensive private health insurance coverage to safeguard your health and peace of mind. • Learning &amp; Development Budget: Access a dedicated budget for online courses, certifications, and professional development programs to support your continuous learning journey. • Vouchers &amp; Discounts: Enjoy vouchers for essential goods, services, and recreational activities to enhance your lifestyle. • Multifaceted Knowledge &amp; Internal Training: Take part in internal training programs designed to provide a holistic understanding of their business and industry. They emphasize cross-functional learning to empower you with diverse skills and knowledge.&nbsp;

Senior DevOps Engineer

Our Client&nbsp;is seeking an&nbsp;Azure Cloud Engineer,&nbsp;responsible for designing, implementing, and managing secure, scalable, and automated Azure Cloud solutions by integrating DevOps and security practices throughout the Software Development Lifecycle (SDLC).Core ResponsibilitiesA. Cloud Architecture &amp; Infrastructure<ul><li>Deep knowledge of Azure infrastructure setup using both the Azure Portal and Infrastructure as Code (IaC) tools (e.g., Terraform, Bicep, ARM templates), including designing and deploying cloud-native, secure, and resilient solutions.</li><li>Capability to conduct Proof of Concepts (PoCs) to evaluate and validate new technologies and tools relevant to Azure DevOps operations, providing actionable recommendations for organizational adoption.</li><li>Familiarity with creating and managing Azure Policies &amp; Blueprints</li></ul>B. DevOps &amp; Automation<ul><li>Advanced expertise in configuring and optimizing Azure DevOps tools, including the setup and management of CI/CD pipelines, repositories, artifacts, and automation of workflows to enhance development productivity.</li><li>Automate deployments and integrate security gates in CI/CD pipelines using tools like OWASP ZAP, Snyk, or Microsoft Security DevOps.</li><li>Proficiency in managing secrets and certificates using Azure Key Vault and integrating secure credential handling into CI/CD pipelines.</li><li>Familiarity with design and implement automated security gates in CI/CD pipelines.</li></ul>C. Security &amp; Compliance<ul><li>Expertise in integrating security practices into DevOps workflows, including vulnerability scanning, automated compliance checks, and using tools such as SonarQube to ensure secure and compliant operations.</li><li>Familiarity with container security in AKS (image scanning and runtime protection).</li><li>Familiarity with Azure Security Center, Defender for Cloud, for proactive threat detection and incident response.</li><li>Familiarity with Conditional Access, Privileged Identity Management (PIM), and enforce MFA policies for secure identity management.</li></ul>D. Monitoring &amp; Incident Management<ul><li>Strong problem-solving skills with hands-on experience in incident and issue tracking, collaborating with System Engineers to resolve critical issues in Azure-based systems and pipelines.</li></ul>E. Collaboration &amp; Governance<ul><li>Capability to serve in a technical project management role, coordinating Azure implementation tasks, managing risks, and aligning technical decisions with project goals.</li><li>Mentorship and training skills to upskill internal teams, providing guidance on managing Azure DevOps environments, handling incidents, and adopting best practices independently.</li><li>Effective communication and collaboration skills to work across cross-functional teams and stakeholders, ensuring alignment of DevOps practices with business and technical objectives.</li><li>Hybrid Role: Minimum 2 days per week on-site at the Athens Headquarters.</li><li>Candidates residing elsewhere in Greece must be willing to travel to Athens once every other month.</li><li>Languages: Fluent in Greek and English (both written and spoken).</li></ul>Experience – Certifications<ul><li>4+ years minimum</li><li>With lead implementer experience (not just participation)</li></ul>Should have<ul><li>AZ-104: Microsoft Certified: Azure Administrator Associate</li><li>AZ-700: Microsoft Certified: Azure Network Engineer Associate</li><li>SC-300: Microsoft Identity and Access Administrator</li></ul>Could have<ul><li>AZ-305: Microsoft Certified: Azure Solutions Architect Expert</li><li>AZ-400: Microsoft Certified: DevOps Engineer Expert</li></ul>

Azure Cloud Engineer / DevSecOps

UNISON Human Resources S.A. is seeking, on behalf of a Greek bank, highly skilled and experienced Mortgage Advisors in Athens and Thessaloniki, to provide expert guidance on mortgage loans to customers from Greece and other countries. The positions are offered on a fixed-term contract of 3 or 6 months, with the possibility of extension, while ensuring compliance with the bank’s regulations and maintaining strong customer relationships.&nbsp;&nbsp;Main Responsibilities:&nbsp;<ul><li>Sales with a focus on mortgage loans</li><li>Strong/daily communication &amp; servicing towards customers, External Networks Partners and Branch Network</li><li>Provide specialized advice to customers regarding mortgage loans, considering the differences in banking products, regulations, and tax policies applicable in various countries.</li><li>Monitor the status of loan applications to ensure compliance with Bank standards. Analyze financial and legal documents to assess the creditworthiness of customers.</li><li>Develop and maintain strong relationships with customers by offering personalized solutions that meet their needs.</li><li>Maintain strong networks with the Branch Network and External Networks Partners to grow the client base.</li></ul>&nbsp;Required Qualifications:&nbsp;<ul><li>A degree in Economics, Finance, Business Administration, or Legal Studies will be preferred. A Master's degree will be an added advantage.</li><li>Experience in a banking services environment, with a focus on (mortgage) loans will be an added advantage.</li><li>Experience in client management and communication.</li><li>Proficiency in MS Office. Experience with specialized banking software and data analysis tools will be highly appreciated.</li><li>Familiarity with modern digital tools &amp; platforms.</li><li>Exceptional attention to detail, organizational skills, and the ability to work under pressure.</li></ul>&nbsp;<ul><li>Mandatory excellent knowledge of English language (additional languages, such as German or French, will be considered as a significant advantage), for International Customers &nbsp;Mortgage Advisor.</li><li>Very good knowledge of English language, for Mortgage External Networks Advisor.</li></ul>&nbsp;&nbsp;Benefits:<ul><li>Competitive remuneration package</li><li>Hybrid work options</li><li>Career growth and development opportunities</li><li>Ongoing training and upskilling</li><li>Friendly and supportive work environment</li><li>Work–life balance</li></ul>

Mortgage Advisors

Your role as a Senior Consultant within Business Tax service line will be a client facing role, focusing on the overall handling and support of client engagements through delivery of memorandums, reports, business proposals, performing tax and accounting technical work, research on legislation and relevant case law (as appropriate), as well as solving complex tax &amp; accounting matters and generally, getting in direct touch with clients ensuring service excellence. Exercising effective communication, leadership, delegation, team leading and relationship-building skills, as well as contributing to the priorities of the team and the business are among the characteristics that your future role at Deloitte shall encompass. In this role, you will strongly commit to personal learning and development and explore opportunities to make an impact that matters by delivering exceptional client services and act as a brand ambassador to help attract top talent. During your tenure as a Senior Consultant, you will demonstrate and develop your ability to: <ul><li>Participates in ad-hoc tax advisory projects, offering tailored solutions based on client needs;</li><li>Develop knowledge of current tax legislation across the Global Tax and Legal function and demonstrate subject matter specialty, by understanding how business functions operate and how sector trends impact a client’s business;</li><li>Collect, assimilate and analyze data using standard processes and tools to help surface and support solutions for solving problems in the Tax and Legal business;</li><li>Develop people through effectively delegating tasks and providing guidance, leading a team of professionals into delivering projects with high quality and efficiency;</li><li>Encourage the team to collaborate within and across businesses and borders, proactively help make connections;</li><li>Run and supervise client engagement teams, provide prompt and quality solutions to clients and assist the Partner and/or Director and/or Senior Manager in building long-term relationships with clients;</li><li>Produce high quality work products and collaborate with your colleagues to deliver a superior client experience;</li><li>Deliver key messages with clarity, confidence and poise to instill confidence in clients;</li><li>Apply technology knowledge (where possible) to address client business challenges or improve work efficiency and client service;</li><li>Apply a global and diverse perspective to problem solving.</li></ul> #WinningRequirements Potential candidates should fulfill the following criteria: <ul><li>A bachelor’s degree in either Accounting, Finance, Economics, Business or Public Administration from a well-acclaimed University in Greece or abroad;</li><li>At least 3 - 5 years of relevant work experience in Tax Advisory or Tax Accounting or Tax Compliance services;</li><li>An outstanding academic track record;</li><li>Excellent command of Greek and English language (both orally and in writing);</li><li>A professional approach, business acumen and strong communication skills;</li><li>Highly motivated and results-oriented approach, eager to face or explore new challenges;</li><li>Proven team leading skills and capabilities;</li><li>Computer literacy (Microsoft office – Word, Excel, PowerPoint).</li></ul> The following skills would be considered as assets, although they are not required: <ul><li>A master’s degree in accounting, Finance, Economics, Business or Public Administration or related disciplines would be considered as a strong asset;</li><li>Completion of the Long-Term TAX Seminar provided by AUEB or other providers;</li><li>Prior experience in handling client engagements, researching and effectively applying tax legislation applicable locally or in other foreign tax jurisdictions (international), drafting/preparing client reports or tax related proposals, as well as in effectively interpreting tax provisions and demonstrating tax technical knowledge/skills or accurately completing tax calculations;</li><li>Prior experience demonstrated through the capability of being easily accustomed to apply Firm policies and internal procedures;</li><li>Ability to work effectively within a team, delegating tasks to other team members or keeping more senior team members updated on the progress of your assigned tasks/work;</li><li>Prior experience in Tax Audits &amp; review processes (tax certificate, tax compliance matters);</li><li>Knowledge of Greek GAAP or IFRS (considered an asset).</li></ul> #AboutTax Managing taxes is a critical part of an effective business strategy and our Tax Business offers clients a broad range of fully integrated tax services by using the help of modern technology. Our tax professionals help diverse clients address their tax compliance obligations, analyze the tax effect of complex business decisions, and pursue performance objectives. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help our clients excel globally. Our committed team of tax practitioners ensures that our clients are kept abreast of the latest developments which may affect their business. At Deloitte, we believe that the most defensible tax strategies are aligned with the company’s operations and integrated with the overall business plan. We grow business value through tax and provide domestic and global tax planning to help businesses meet tax and statutory responsibilities. Our core service lines are: <ul><li>Business tax;</li><li>International tax;</li><li>Transfer pricing;</li><li>Tax management consulting;</li><li>Mergers &amp; acquisitions – tax;</li><li>Research and development and government incentives;</li><li>Deloitte Private;</li><li>Indirect tax;</li><li>Global employer services;</li><li>Business Process Solutions.</li></ul>

Senior Consultant (Tax & Accounting Professional) – Business Tax

We are looking for entry level or experienced professionals for our Tax Audit Certificates Team. During your tenure you will demonstrate and develop your ability to: <ul><li>Develop knowledge of current tax legislation relevant to tax certificates (Income Tax, VAT, Digital Duty on Transactions, W/h taxes, Greek Accounting standards etc.);</li><li>Recognize the key capabilities required to deliver a high quality service experience to the client;</li><li>Collect, assimilate, and analyse data and use standard processes and tools to help surface and support solutions for solving problems in the Tax and Legal business;</li><li>Apply technology knowledge to address client business challenges and perform audit procedures on taxes.</li></ul> #WinningRequirements Potential candidates should fulfill the following criteria: <ul><li>a Bachelor’s degree in Accounting, Finance, Economics, Auditing or Business Administration from a well-acclaimed University in Greece or abroad;</li><li>an outstanding academic track record;</li><li>excellent command of the English language;</li><li>professional approach, business acumen and strong communication skills;</li><li>computer literacy.</li></ul> The following skills would be considered as assets, although they are not required: <ul><li>a Master’s degree in Accounting, Finance, Economics, Tax, Auditing, Business Administration or related disciplines;</li><li>0 - 3 years of relevant work experience within a professional services firm.</li></ul> #AboutTax Managing taxes is a critical part of an effective business strategy and our Tax Business offers clients a broad range of fully integrated tax services by using the help of modern technology. Our tax professionals help diverse clients address their tax compliance obligations, analyse the tax effect of complex business decisions, and pursue performance objectives. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help our clients excel globally. Our committed team of tax practitioners ensures that our clients are kept abreast of the latest developments which may affect their business. At Deloitte, we believe that the most defensible tax strategies are aligned with the company’s operations and integrated with the overall business plan. We grow business value through tax and provide domestic and global tax planning to help businesses meet tax and statutory responsibilities.

Graduate & Experienced Professionals - Tax Audit Team

As an E-Commerce Assortment Associate, you will ensure accurate and engaging product content across online platforms, collaborating with suppliers to maintain updated information. You will monitor competitors using analytics tools, support retail media activations, optimize assortments for fast-delivery platforms, and assist with customer inquiries related to product information.What you will focus on&nbsp;<ul><li>Update and optimize products content (descriptions, nutritional facts, multimedia elements, photos) to ensure visitors can find all relevant information to compare and shop</li><li>Communicate with suppliers and use specialized platforms to find updated product content</li><li>Monitor competition and use Adobe analytics to find data that will help the assortment optimization process</li><li>Assist in retail media activations (ex. e-sampling)</li><li>Aid in the assortment optimization for fast delivery platforms</li><li>Support in answering customers’ questions or complaints regarding online product information</li></ul>Who we are looking for<ul><li>Degree in Business, Economics, and/or Marketing. Related studies in E-Commerce, Computer Sciences or Digital Marketing will be considered an asset</li><li>Prior experience of e-commerce merchandising in retail or FMCG, or experience in online content creation or product knowledge in food retail sector would be considered a plus</li><li>Familiarity with UX/UI, web analytics tools and website content management systems or SAP will be considered an asset</li><li>Fluency in English language both written and spoken</li><li>Very good knowledge of MS Office</li></ul>Your value<ul><li>Organizational Mastery | Task prioritization , uphold precise documentation , adhere to deadlines &nbsp;</li><li>Results orientation | Accountability, problem solving, ensuring high-quality standards are your strengths</li><li>Embrace change | Challenge own self, be an early adaptor to new requirements and focus on continuous improvements &nbsp;</li><li>Authentic Communication | Deliver messages in a clear, compelling, and concise manner, listen actively, negotiate effectively &amp; positively influence</li><li>Effective Collaboration | Foster a collaborative and innovative team culture, value team’s ideas and uniqueness</li></ul>&nbsp;We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Lunchbreak in our restaurant</li><li>Free parking</li><li>Fun at work</li><li>Lifelong learning &amp; development (AI HR, LinkedIn Learning, Gartner platform)</li></ul>A place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;&nbsp;AB is recognized as a Top Employer 2025 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Condidions.&nbsp;&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

E-Commerce Assortment Associate

As Financial Risk Supervisor, you protect AB’s financial performance and assets by identifying, assessing and managing key risks across various critical areas such as insurance, property and supplier credit. You act as a trusted partner providing clear, data-driven insights that enable risk-aware decisions and support a resilient, compliant business.What you will focus on<ul><li>Leads the end-to-end risk management cycle, coordinating the identification, assessment and validation of key risks with all stakeholders and ensuring alignment with the organization’s risk appetite and tolerance.</li><li>Acts as a trusted advisor to management and business teams on risk-related matters, providing decision support, recommendations on mitigation measures to control or reduce risk and input on contract terms and change initiatives.</li><li>Owns the Insurance &amp; Claims Management process, defining risk financing with insurance, coverage needs and overseeing contracts, provisions, payments and claims handling.</li><li>Handles Property Risk Management &nbsp;and participates in Business Continuity activities, including site risk assessments, insured values for property, business interruption coverage and follow-up on action plans.</li><li>Supports the financial closing process, by managing insurance and claims provisions and ensuring compliance with Group Insurance and relevant policies.</li><li>Oversees supplier credit and financial risk, leading structured supplier evaluation, coordinating updates to the Credit Policy and maintaining review &amp; update on payment card data protection controls and awareness and other topics together with Treasury, business information providers and stakeholders.</li></ul>Who we are looking for<ul><li>Academic background in Finance, Economics, Business Administration or a related field.</li><li>At least 5 years of experience in Risk Management, Finance, Insurance or related roles, ideally within a corporate, retail or FMCG environment.</li><li>Solid understanding of risk management frameworks, financial analysis and core concepts such as insurance &amp; claims, credit risk and supplier financial risk, business continuity and internal controls.</li><li>Experience working with relevant tools and systems (e.g. Excel, SAP, reporting tools).</li><li>Fluent in English.</li></ul>Your Value<ul><li>Organizational Savviness | Develop a thorough understanding of food retail, Alfa Beta’s governance &amp; control environment.</li><li>Stakeholder Management &amp; Collaboration | Constructively challenge and collaborate effectively with internal and external stakeholders, building strong, trust-based relationships.</li><li>Critical &amp; Analytical Thinking | Effectively analyse all related information and data to quickly conclude on sustainable, risk-aware solutions – numerical proficiency is your strength.</li><li>Results &amp; Quality Orientation | Take ownership of your actions, be on top of tasks and ensure high-quality, accurate deliverables in a fast-paced environment.</li><li>Organizational Mastery &amp; Time Management | Prioritize tasks effectively, uphold precise documentation and adhere to deadlines while handling multiple projects.</li></ul>We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Available parking</li><li>Lifelong learning and development</li><li>Wellbeing Program&nbsp;</li></ul>A place where everyone belongs &nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;AB is recognized as a Top Employer 2025 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions &nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

Financial Risk Supervisor

Are you passionate about technology, procurement, and working in a dynamic international environment? Join our team and play a key role in managing contracts, vendors, and strategic sourcing processes for tech products and services.What you will focus on<ul><li>Manage Contracts &amp; Internal Requests: Create, track, and maintain contracts in ERP systems while collaborating with internal &amp; external partners.</li><li>Prepare Reports &amp; Analytics: Collect data and prepare insights on tech spend, cost savings, KPIs, and compliance.</li><li>Vendor Management &amp; Onboarding: Support onboarding processes, handle documentation (NDA, Due Diligence), and communicate with vendors.</li><li>Assist in RFx Processes: Gather offers, conduct market research, and prepare comparison tables for supplier evaluation.</li><li>Support Buying &amp; Taxonomy: Manage requests from the Buying Desk and update supplier categorization.</li><li>Collaborate Globally: Participate in weekly and monthly Group Tech Sourcing meetings.</li></ul>Who we are looking for<ul><li>2-4 years of experience in procurement, administration, or IT-related support.</li><li>Degree in Business Administration, Economics, or IT.</li><li>Strong MS Office skills (Excel, PowerPoint) and familiarity with ERP or procurement tools.</li><li>Excellent English communication skills (written and verbal).</li></ul>Your value<ul><li>Results &amp; Quality Orientation | An eye to detail and high-quality standards are your strengths</li><li>Organizational Mastery | Task prioritization – uphold precise documentation – adhere to deadlines &nbsp;</li><li>Agility | Adapts and handles effectively circumstances in dynamic environments</li><li>Effective Collaboration | Foster a collaborative and innovative team culture, value team’s ideas and uniqueness &nbsp;</li><li>Project management | Ability to manage projects in global multicultural organizations and to understand the potential impacts on cross functional processes</li></ul>We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Lunchbreak in our restaurant</li><li>Free parking</li><li>Fun at work</li><li>Training and development in tech sourcing and vendor management.</li></ul>A place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;AB is recognized as a Top Employer 2025 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

Tech Sourcing Associate (Fixed term)

As a Human Risk &amp; Awareness Specialist, you will work with the CS GRC Human Risk &amp; Awareness team within the Ahold Delhaize Group to deliver the cybersecurity awareness program. You will support the design and execution of initiatives that raise employee awareness, promote secure behaviors, and reduce human-related risks. Responsibilities include developing training materials, coordinating local sessions and communications, and collecting data to improve outcomes. You will also contribute to awareness events, the security champions program, phishing simulations, human risk assessments, and new strategic initiatives that enhance resilience and innovation in security practices.What you will focus on<ul><li>Design and deliver cybersecurity training programs that educate employees on current threats and best practices to protect themselves and the organization. Training will be provided through multiple formats, including in person sessions, online courses, and video content.</li><li>Develop engaging cybersecurity awareness content including posters, flyers, and email templates to reinforce best practices. Materials will be distributed across multiple channels such as employee handbooks, the company intranet, and direct email communications.</li><li>Conduct security assessments to identify and mitigate risks by reviewing employee security practices, testing knowledge of cybersecurity threats, and scanning the organization’s network for vulnerabilities.</li><li>Collaborate globally and cross functionally with departments including Human Resources, IT, Communications, Legal, and Marketing to design and implement effective cybersecurity awareness programs.</li></ul>What you have<ul><li>Bachelor’s degree or equivalent technical training in Information Technology, Information Systems Security, Cyber security, or related field</li><li>3+ years of experience in cyber security awareness or a related field</li><li>Knowledge of cyber security threats and best practices</li><li>Knowledge of industry authoritative sources such as NIST, COBIT, GDPR, PCI and ISO standards</li><li>Must be willing to travel, as required, to support the various Ahold Delhaize locations (up to 15%)</li><li>Familiarity with GRC platforms, security-related legal and regulatory requirements&nbsp;</li></ul>What you bring<ul><li>Authentic Communication | Deliver messages and presents complex data insights to non-technical stakeholders in a clear, compelling and concise manner</li><li>Results &amp; target orientation | performance driven with a strong sense of urgency, exceptional organizational credibility, and deep understanding of the business</li><li>Digital Savviness | Enhance new technologies and approaches in field of expertise &nbsp;</li><li>Flexibility | Revises plans and decisions in the light of new information and changing circumstances</li><li>Project management | Ability to manage projects in global multicultural organizations and to understand the potential impacts on cross functional processes</li></ul>We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Lunchbreak in our restaurant</li><li>Free parking</li><li>Fun at work</li><li>Training and development in tech sourcing and vendor management.</li></ul>A place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;AB&nbsp;is recognized as a Top Employer 2025 in&nbsp;Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

Specialist Human Risk & Awareness

Step into an essential role as Personal Assistant, providing seamless support to ensure everything runs effortlessly! From managing a busy schedule to coordinating with key contacts, you’ll ensure that everything clicks into place smoothly. You’ll be the expert behind the scenes, anticipating needs and solving problems with precision. With your organizational skills and proactive approach, you’ll help ensure the day flows seamlessly and operates at its best!&nbsp;Your day to day will include:<ul><li>Acting as the first point of contact, managing communications for internal or external contacts Managing calendar, organizing meetings, and handling access to the Chief</li><li>Maintaining and updating team archives</li><li>Preparing reports and presentations as requested by the Chief</li><li>Arranging travel, transport, and accommodation for the Chief's trips</li><li>Participating in meetings and keeping minutes</li><li>Handling administrative tasks such as logging activities, trips, expenses etc.</li><li>Organizing logistics for events or conferences, including agenda, invitations, and venue arrangements</li></ul>&nbsp;What you need to succeed:&nbsp;•&nbsp;&nbsp; &nbsp;Minimum of 3 years' experience in a relevant personal assistant or administrative role•&nbsp;&nbsp; &nbsp;Exceptional attention to detail, with a strong sense of responsibility, confidentiality, and discretion •&nbsp;&nbsp; &nbsp;Excellent organizational and presentation skills •&nbsp;&nbsp; &nbsp;Strong communication and interpersonal abilities&nbsp;•&nbsp;&nbsp; &nbsp;Solid multitasking skills, capable of thriving in a fast-paced environmentWhat’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Personal Assistant (3827)

As an In-Store Communications Sr. Specialist, you'll revolutionize in-store experiences with cutting-edge digital tools and interactive solutions to captivate customers and elevate store performance. You’ll Create impactful customer journeys with In Store Touchpoints that drive engagement, elevate store performance, and unlock new monetization opportunities through Retail Media Networks.&nbsp;Your day to day will include:<ul><li>Assisting with in-store marketing initiatives and campaigns to boost market impact and customer appeal.</li><li>Executing immersive experiences to enhance customer engagement.</li><li>Creating content for in Store touchpoints (Digital screens etc) and adapting Brand Campaigns into in store commercial communication messages.</li><li>Adapting key visuals into valuable content for screens, audio, and interactive formats. Treating in-store screens as performance channels, optimizing loops by mission and moment (entrance acquisition, dwell engagement, point-of-sale impulse).</li><li>Establishing content taxonomy and mission-based frameworks for Digital touchpoints (Screens).</li><li>Working closely with Marketing, Product, Brand, and external partners (agencies, vendors, tech providers) to deliver creative and execution excellence.</li><li>Developing multimedia content (video) per the commercial plan.</li><li>Supporting brief development and communication with advertising agencies.</li><li>Creating reports on marketing impact on retail KPIs.</li><li>Define and implement operating standards for in-store communication touchpoints, ensuring alignment with brand guidelines and commercial objectives.</li></ul>What you need to succeed:<ul><li>5+ years of professional experience in Communications/Marketing/Retail Marketing</li><li>BSc in Marketing, Communications, or related field</li><li>Sound knowledge of marketing operations and standards</li><li>Experience in creative &amp; high-quality digital material development</li><li>Strong problem-solving skills</li><li>Experience in highly-matrixed or complex organizations is a plus</li><li>Proficient in Microsoft Office (Word, PowerPoint, Excel)</li><li>Excellent English &amp; Greek (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

In-Store Communications Sr. Specialist (3832)

Ready to make compliance seamless? As an IT Compliance Specialist, you’ll ensure our systems meet regulatory standards, define technical specs, and be the key link with the gaming regulator. Your impact starts here, are you in?&nbsp;Your day to day will include:<ul><li>Managing and providing subject matter expertise on the operation of HGC’s Control System(s) for all gaming platforms and BI reports</li><li>Liaising with gaming regulatory authorities ensuring fluent communication regarding technical compliance issues and acting as point of technical contact for auditing authorities’ requests</li><li>Ensuring smooth access of gaming regulator to OPAP’s regulatory reporting systems, providing user support and managing relevant issues</li><li>Inspecting and evaluating systems and applications lifecycle as per their compliance to the regulatory framework, identifying areas of risk and suggesting actions for their mitigation</li><li>Translating applicable regulatory requirements to technical specifications for all products and operations of OPAP, evaluating compensating solutions</li><li>Working closely with vendors and internal teams for the accurate communication and implementation of the necessary technical specifications to meet the regulatory framework</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science/Information Technology or equivalent</li><li>3+ years of relevant experience in Information Security, IT architecture, IT Business Analysis, IT Audit or similar role, preferably in a regulated industry</li><li>Eager to gain a deep understanding of OPAP’s games and the relevant data that gaming solutions provide to act effectively as a subject matter expert for regulatory reporting systems &nbsp;</li><li>Very good understanding of modern IT systems, infrastructure and applications</li><li>Good understanding of databases and basic SQL queries/functions, hands-on experience will be highly preferable</li><li>Strong analytical and organizational skills, combined with advanced project management expertise</li><li>Business-driven and results-oriented, able to perform under pressure and meet strict deadlines</li><li>Excellent communication skills (written and verbal) both in Greek and English languages</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

IT Compliance Specialist (3825)

As a Payroll Associate, you will be responsible for ensuring the precise and timely execution of all payroll-related processes (monthly, ad-hoc, bonus) across the organization. You will also support the creation and submission of payroll reports and accounting/tax articles in accordance with legal and tax frameworks, as well as management requests.&nbsp;Your day to day will include:•&nbsp;&nbsp; &nbsp;Handling the accurate and timely execution of all payroll processes (monthly, ad-hoc, bonus) for all OPAP companies. •&nbsp;&nbsp; &nbsp;Ensuring compliance with labor and tax authorities while executing payroll procedures. •&nbsp;&nbsp; &nbsp;Calculating monthly payroll based on updated employee and HRMS data, including absenteeism, overtime, shifts, allowance deductions, and end-of-service. •&nbsp;&nbsp; &nbsp;Implementing reward policies and practices according to employment contracts, collective agreements, and OPAP standards. •&nbsp;&nbsp; &nbsp;Preparing and submitting records and reports to social security and tax authorities, in compliance with legislation. •&nbsp;&nbsp; &nbsp;Acting as the first point of contact for payroll-related queries and providing necessary support and clarifications. •&nbsp;&nbsp; &nbsp;Participating in payroll system updates and ensure compliance with technical requirements. •&nbsp;&nbsp; &nbsp;Preparing payroll cost reports as requested by management and providing necessary clarifications. •&nbsp;&nbsp; &nbsp;Collaborating with external and internal tax auditors and controllers, providing necessary information for effective auditing. •&nbsp;&nbsp; &nbsp;Staying updated on labor and tax legislation changes.&nbsp;What you need to succeed:&nbsp; •&nbsp; &nbsp; 1-2 years of experience in payroll •&nbsp;&nbsp; &nbsp;Proficiency in MS Office with an expertise in MS Excel; Experience with HRMS will be considered an asset •&nbsp;&nbsp; &nbsp;Knowledge of employment legislation and processes •&nbsp;&nbsp; &nbsp;Exposure to HR processes and procedures •&nbsp;&nbsp; &nbsp;Very good communication skills in Greek &amp; English•&nbsp;&nbsp; &nbsp;Organizational &amp; time management skills&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Payroll Associate - (Fixed-Term, 1-year Contract) (3824)

Build impactful partnerships and steer a cutting-edge game portfolio roadmap that not only meets business and regulatory expectations but also anticipates and rides the next wave of market trends!&nbsp;Your day to day will include:<ul><li>Implement and monitor the games release plan in alignment with business objectives</li><li>Coordinate with vendors and internal teams to ensure timely delivery of new releases</li><li>Analyze competition to identify gaps and opportunities in the current portfolio</li><li>Provide data insights to optimize portfolio and vendor strategy</li><li>Recommend game additions or adjustments to meet market and player demands</li><li>Optimize game lobby structure for improved user experience and engagement</li><li>Manage categorization, positioning, and promotional visibility of games</li><li>Analyze performance data to identify trends, make data-driven decisions, and optimize game performance</li><li>Oversee functional and compliance testing of new games</li><li>Monitor vendor performance and resolve operational issues</li></ul>&nbsp;What you need to succeed:<ul><li>BSc in Marketing, Business Administration, Economics or relevant field.</li><li>MSc in relevant topic will be considered a plus</li><li>1+ years of hands-on experience in a similar role</li><li>Solid understanding of marketing and product promotion techniques</li><li>Very good communication and presentation skills</li><li>Solid analytical and problem-solving skills</li><li>Business acumen with customer centric mentality and creativity</li><li>Results and achievement-oriented mindset</li><li>Teamwork attitude with excellent interpersonal skills</li><li>Adaptability and flexibility to dynamically changing requirements and demands</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Online Casino Vendor & Games Management Associate-Non Exclusive Products (3815)

As Cyber Security Operations Engineer, handles daily cybersecurity operations, investigates potential threats, monitors systems and network logs, ensures vulnerabilities are fixed, systems are hardened, and incidents are managed in compliance with corporate security policies&nbsp;Your day to day will include:<ul><li>Monitoring, detecting, analyzing, and responding to security threats and incidents across internal infrastructure and cloud environments</li><li>Performing in-depth analysis of security events, triaging alerts, and escalating or resolving incidents as appropriate</li><li>Responding to security incidents by executing containment, eradication, recovery, and root cause analysis procedures</li><li>Assisting in developing and improving incident response playbooks and standard operating procedures</li><li>Performing vulnerability scans, assessing findings, and collaborating with IT teams to remediate high-risk issues</li><li>Administering and tuning security tools (Firewalls, NDR, DLP, SIEM, EDR, etc.) to improve detection and response capabilities</li><li>Performing threat hunting and vulnerability assessments to identify potential risks</li><li>Collaborating with IT teams, including developers and platform engineers, to embed security-as-code practices throughout the development lifecycle</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor's degree in Cybersecurity, Information Technology, or a related field</li><li>3+ years of experience in cybersecurity engineering, security operations, or network security</li><li>Familiarity with Zero Trust architecture, SASE, and Identity &amp; Access Security</li><li>Experience with Email security technologies</li><li>Hands-on experience with security technologies (EDR, NDR, SIEM, WAF, PAM, CSPM, and Vulnerability Management Tools)</li><li>Excellent troubleshooting, problem-solving, and analytical skills</li><li>Excellent knowledge of English language&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Cyber Security Operations Engineer (3810)

We are offering a great work experience in Athens, Greece for a role as a Norwegian Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Norwegian, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>

Norwegian Customer Advisor

In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.&nbsp;Key Responsibilities:Collaborate with internal and external stakeholders to ensure excellent customer supportProvide specialized support for complex issues beyond frontline capabilitiesIdentify and recommend process improvementsParticipate in daily alignmentCommunicate with customers when necessary&nbsp;&nbsp;Requirements<ul><li>2+ years of experience in online customer service or back-office roles</li><li>Strong analytical, prioritization, and active listening skills</li><li>Proficiency in MS Office and G-Suite</li><li>Advanced communication skills</li><li>Availability to work rotating shifts (including weekends and holiday),– with at least 1 weekend off per month)</li><li>Fluency in Dutch or Flemish and English</li></ul>&nbsp;Benefits&nbsp;Hybrid working model (3 days at the office, 2 days from home – flexible scheduling)&nbsp;Dedicated onboarding buddy&nbsp;Competitive salary: €1500–€1650 gross/month (based on experience) x14 salaries/year&nbsp;€90/month net meal allowance&nbsp;Annual performance bonus scheme&nbsp;Private life and health insurance for you and your family&nbsp;Unlimited access to Udemy and ongoing training opportunitiesStart Date:&nbsp;July&nbsp;Make it your Next Job Without Boundaries!

Backoffice Agent- Dutch or Flemish

Join our Digital &amp; AI Team as Digital Analytics Specialist! In this role, you will be responsible for measuring, monitoring, and evaluating the performance of all our digital assets, including websites, mobile applications, and other digital platforms. Your insights will play a key role in assessing how well our digital channels support business goals, and in delivering actionable recommendations to enhance efficiency, effectiveness, and user engagement across the organization.&nbsp;Your day to day will include:<ul><li>Translating business requirements into measurable KPIs and designing automated dashboards, user journey funnels, and traffic heatmaps for efficient monitoring</li><li>Collaborating with BI &amp; Business Analytics teams to define and develop datamarts per digital asset</li><li>Analyzing digital data to evaluate performance, uncovering insights to enhance engagement, effectiveness, and growth</li><li>Designing impactful visualizations and reports using self-service tools like Power BI and Tableau</li><li>Combining quantitative and qualitative metrics (e.g., heatmaps, clickmaps) to deliver actionable insights</li><li>Coordinating A/B testing processes to optimize user journeys and validate design efficiency</li><li>Sharing knowledge and aligning efforts with Digital, Product, Online, Retail, Marketing, and BI teams</li><li>Monitoring and reporting on key engagement metrics (navigation, retention, conversion), recommending improvements</li><li>Collaborating with cross-functional teams to align digital analytics with business goals</li><li>Supporting action plans to boost engagement and retention across websites, mobile apps, and IoT platforms</li><li>Ensuring compliance with data privacy, customer information regulations and regulatory requirements</li></ul>&nbsp;What you need to succeed:<ul><li>Bachelor's degree in Statistics, Mathematics, Computer Science, or a related field</li><li>2+ years of experience in digital analytics and engagement, in data driven organizations</li><li>Sound knowledge of the digital ecosystem, digital functions and relevant applications</li><li>Strong knowledge of digital analytics tools, such as Google Analytics, Data Studio, Adobe Analytics, and Mixpanel</li><li>Experience with A/B testing and optimization techniques</li><li>Strong analytical and problem-solving skills</li><li>Experience in the gaming industry would be a plus </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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