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The Retail Product &amp; Services Manager is a senior leadership role responsible for defining and delivering Vodafone’s retail proposition across devices, accessories, and technology-related services. The role leads a large, multidisciplinary team (20+ FTEs) and owns the end-to-end commercial performance of retail products and services. It plays a critical role in positioning Vodafone as a destination for technology, ensuring strong execution across retail channels and a compelling, differentiated customer experience. This is a high-impact role combining team leadership, commercial ownership, retail marketing, and operational control, with direct influence on revenue, margin, and in-store performance.Key Accountabilities:• &nbsp; &nbsp;Lead and develop a high performing team of 20+ professionals, setting clear objectives, ways of working, and accountability while driving a performance &nbsp;and results oriented culture.&nbsp; • &nbsp; &nbsp;Define and execute the retail products and services strategy, positioning Vodafone as a technology destination through a differentiated portfolio across devices, accessories, and value added services, informed by customer insights and market trends.&nbsp; • &nbsp; &nbsp;Own full commercial performance and P&amp;L, including pricing, promotions, commercial policies, revenue growth, margin optimization, cost efficiency, and performance reviews with corrective actions.&nbsp; • &nbsp; &nbsp;Drive retail marketing and customer experience excellence, owning end to end execution across physical and digital touchpoints, in store experience, merchandising, and targeted campaigns to maximize traffic, conversion, and upsell.&nbsp; • &nbsp; &nbsp;Lead services development, purchasing, and cross functional alignment, scaling technology related services (financing, insurance, trade in), ensuring seamless supply, optimal stock and logistics, and strong collaboration with senior stakeholders across Retail, Digital, Finance, Supply Chain, CRM, and Marketing.Who you are• &nbsp; &nbsp;8-12+ years of experience in retail, commercial, product, or marketing roles with proven experience leading large teams (15–20+ people), including managers. • &nbsp; &nbsp;Strong track record of P&amp;L ownership and delivering commercial results. • &nbsp; &nbsp;Deep understanding of retail business dynamics (products, merchandising, sell-out drivers) combined with solid understanding of purchasing, supply chain, and stock management principles. • &nbsp; &nbsp;Experience in consumer electronics, telco, or technology-driven environments is highly desirable • &nbsp; &nbsp;Strong leadership, communication, and stakeholder management skills. • &nbsp; &nbsp;Strategic thinking combined with hands-on execution capability, high level of ownership, accountability, and results orientation.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Retail Product & Services Manager

The Business Development &amp; Strategic Projects Senior Manager drives growth across Vodafone’s portfolio through strategic partnerships, co‑created propositions, and high‑impact initiatives. The role focuses on opportunities beyond internally developed products, building and managing partnerships that unlock new value propositions such as TV content, fintech, energy, and cross‑industry collaborations. In parallel, the role represents Marketing in the IT roadmap, ensuring strong alignment between commercial priorities and technology delivery.Key Accountabilities • &nbsp; &nbsp;Drive growth through strategic partnerships and co-created propositions, structuring commercial agreements including revenue-sharing models • &nbsp; &nbsp;Lead content and TV partnership deals, ensuring a competitive, differentiated, and high‑quality content portfolio • &nbsp; &nbsp;Represent Marketing in IT roadmap planning, ensuring strong alignment between business priorities and technology delivery • &nbsp; &nbsp;Identify and prioritize new growth opportunities beyond core offerings through robust business case evaluation • &nbsp; &nbsp;Lead cross-functional collaboration across Commercial, Product, IT, Finance, and Legal, acting as the bridge between strategy and execution&nbsp;Who you are• &nbsp; &nbsp;8–12+ years of experience in business development, strategy, or commercial roles • &nbsp; &nbsp;Proven track record in partnerships, deal‑making, and managing complex cross‑functional initiatives • &nbsp; &nbsp;Strong commercial acumen with solid experience in business case development and value creation • &nbsp; &nbsp;Able to navigate ambiguity, drive execution, and deliver results end‑to‑end • &nbsp; &nbsp;Strategic, execution‑focused leader with excellent stakeholder management and negotiation skills, ideally with exposure to telco, media, fintech, or adjacent industries

Business Development & Strategic Projects Manager

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

As Site Reliability Engineering Chapter Lead, you will own the development of SRE capabilities, building and growing a strong SRE community and ensuring consistent practices across teams and platforms. You will lead through coaching rather than line management, focusing on knowledge sharing and continuous improvement, while setting clear chapter principles that support strong reliability, observability, automation, and smooth operations for Vodafone’s critical services.&nbsp;More Specifically you will:&nbsp;<ul><li>Guide and grow a community of SRE experts working within cross‑functional teams&nbsp;</li><li>Act as Chapter Product Owner for SRE practices, tooling, and skills development&nbsp;</li><li>Allocate SRE resources across teams based on seniority, priority, and business criticality&nbsp;</li><li>Organize chapter rituals to nurture best practices, knowledge sharing, and innovation in reliability engineering&nbsp;</li><li>Act as a servant leader, supporting organisational maturity and readiness rather than controlling delivery&nbsp;</li><li>Define, maintain, and harmonize SRE chapter principles and standards across the organization&nbsp;</li><li>Mentor and coach SREs, enabling growth in both technical depth and breadth&nbsp;</li><li>Promote and embed SRE principles such as SLIs/SLOs, error budgets, automation first mindset, and blameless postmortems&nbsp;</li><li>Ensure technical integrity and quality consistency across the full-service lifecycle (design, build, deploy, operate)&nbsp;</li><li>Drive continuous improvement of monitoring, alerting, observability, and incident/problem management practices&nbsp;</li><li>Act as key contributor during major incidents, ensuring learning, root cause analysis, and sustainable remediation&nbsp;</li><li>Identify, standardize, and improve operations and reliability processes across organizations, increasing efficiency and resilience&nbsp;</li></ul>Who you are<ul><li>Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>5+ years of experience in Site Reliability Engineering, IT Operations, DevOps, or similar roles&nbsp;</li><li>2–3+ years of experience coaching, mentoring, or leading technical communities or teams&nbsp;</li><li>Strong hands-on background in cloud platforms (e.g. AWS, GCP, Azure, OCI) and large‑scale systems&nbsp;</li><li>Proven expertise in monitoring, logging, and observability tools (e.g. Prometheus, Grafana, ELK stack)&nbsp;</li><li>Strong experience with CI/CD pipelines, automation, scripting (Python, Bash), and Infrastructure as Code (Terraform, Ansible)&nbsp;</li><li>Solid understanding of containerization and orchestration (Docker, Kubernetes)&nbsp;</li><li>Experience with incident &amp; problem management, root cause analysis, and service resiliency design&nbsp;</li><li>Passion for continuous learning, knowledge sharing, and capability building&nbsp;</li><li>Agile mindset, able to foster collaboration and continuous improvement across squads&nbsp;</li><li>Strong stakeholder management skills, acting as an enabler and trusted advisor across technical and business teams&nbsp;</li><li>Ability to bring external best practices, experiment, and drive innovation in SRE ways of working&nbsp;</li><li>Excellent written and verbal communication skills in Greek and English, with technical and nontechnical audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

SRE Chapter Lead

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

Manage Leases/Rentals and Leased Lines for Mobile and Fixed Access Networks. Partner management of Lease/Rentals &amp; Leased Lines providersMore specifically you will: • &nbsp; &nbsp;Manage the Leases/Rentals for Mobile and Fixed, including budget planning and proposals for optimizations • &nbsp; &nbsp;Partner management of respective partners; Vantage, Victus and Cosmote for mobile, landlords and Real estate suppliers for fixed • &nbsp; &nbsp;End to end management of Fixed Access Leased Lines (E-lines, IRUs, OKSYA, NGA and FTTH interconnections); capacity planning, performance monitoring, , upgrade/downgrade, optimize, budget planning • &nbsp; &nbsp;Partner management of Leased Lines providers’ (OTE, Rural, Grid, FiberGrid, Fiber2All) • &nbsp; &nbsp;Act as Fixed access network SPOC towards Regulatory for areas relevant with Fixed access connectivity and pricing • &nbsp; &nbsp;Liason with Commercial teams and define plans for A/K upgrades from CGA to NGA when LL are required; manage e2e respective upgradesWho you are• &nbsp; &nbsp;MSc Degree in Telecoms related field or equivalent experience&nbsp; • &nbsp; &nbsp;3+ years’ experience in similar position within a service provider/operator or vendor • &nbsp; &nbsp;Experience in Mobile Radio Access and Fixed networking technologies like CGA, NGA • &nbsp; &nbsp;Experience in budget preparation and planning • &nbsp; &nbsp;Excellent communication and stakeholder management skills • &nbsp; &nbsp;Cooperation and collaboration in complex organizations with matrix organisations • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; EnglishNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Network Development Planning Engineer: Leased Lines and Leases

The Charging Service implements all the Tariff Plan, Promotions and Regulatory services (such as spending limits, etc) as per Commercial demand and it is therefore made up of a mission critical application, continuously evolved for supporting the stream of Commercial needs for facing the day-by-day competition.&nbsp; From Technology standpoint, a journey towards 5G enablement is in progress moving the legacy service to a complete new, cloud-based application able to support the monetization of the incoming 5G network and services.Role purpose:&nbsp; • &nbsp; &nbsp;Deliver harmonized convergent rating and charging solutions cross markets and cross vendors in line with the architectural and strategic guidelines • &nbsp; &nbsp;Coordinate cross European programs, both for the design phase and for the delivery phase ensuring compliance with deliverables, costs and quality • &nbsp; &nbsp;Research and develop new products and services leveraging the leading technologies of convergent rating and charging, in line with Vodafone Digitalization strategy • &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) on Cloud Transformation program in the Market(s), leading CCS to a Cloud, 5G ready system. &nbsp; • &nbsp; &nbsp;Design and Engineer the solution based on Cloud technologies, such as Containers, Open-Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter).&nbsp; • &nbsp; &nbsp;Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements&nbsp; • &nbsp; &nbsp;Design and Develop backend applications using technologies like JAVA, Python, etc.&nbsp; Designing PoC as well as designing and developing integrations based on opensource components and APIs using CI/CD process (e.g., developing interfaces or protocol for automatic testing tools, developing automatic test scripts, etc) • &nbsp; &nbsp;Owns solution HLD and LLD including IP design. Chooses technologies and standards used for the underlying capabilities. Determines dimensioning and configuration data per node. Ensures security requirements are imbedded in the design. • &nbsp; &nbsp;Design and integrate the new 5G Core with CCS for developing innovative monetization streams.&nbsp; • &nbsp; &nbsp;Drive as Technical Project Manager the delivery projects ensuring a proper coordination of all involved domains (e.g., Infrastructure, Core Network, Operating Support Systems, Provisioning)&nbsp; • &nbsp; &nbsp;Analyse, together with the business demand areas, the needs, requirements and expectations for the definition and implementation of the different functionalities of the CCS projects and commercial productsKey accountabilities and decision ownership&nbsp;• &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) cross markets and cross Vendors&nbsp; • &nbsp; &nbsp;Decide and influence the best software architecture for legacy / 5G charging applications. • &nbsp; &nbsp;Design and Implement Capacity Planning for CCS&nbsp; • &nbsp; &nbsp;Lead assigned projects coordinating the involved Technology Providers (aka Vendors) and the relevant VF teams cross markets • &nbsp; &nbsp;Vendors Selection &amp; ManagementWho you areCore competencies, knowledge and experience:• &nbsp; &nbsp;Deep knowledge on IT and network protocols, including 5G SA architecture&nbsp; • &nbsp; &nbsp;Cloud (AWS/Azure/GCP) deployment, Kubernetes, Red Hat • &nbsp; &nbsp;Charging and Rating Services and Digital Services experience • &nbsp; &nbsp;DevOps process and tools (Harbor, Helm, Jenkins, GitLab, JMeter) and Programming skills and experience&nbsp; • &nbsp; &nbsp;Strong experience in managing complex and inter-functional projectsMust have technical / professional qualifications:&nbsp;• &nbsp; &nbsp;MSc/BSc in Computer Science or similar (mandatory) • &nbsp; &nbsp;Fluent in English (mandatory) • &nbsp; &nbsp;Analytical ability, creativity and problem-solving (mandatory) • &nbsp; &nbsp;Knowledge in charging applications • &nbsp; &nbsp;Experience in SOAP, Diameter, Restful API appreciatedNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Monetization & Charging Senior Engineer

As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

The University of Nicosia invites applications for UNIC Athens Campus for the role of Senior Finance Project Manager.The Senior Finance Project Manager will lead the financial management of a major, multi-phase university capital project in Athens involving the development of new teaching and research facilities for UNIC Athens.The postholder will be responsible for end-to-end financial oversight across the project lifecycle, including financial planning, budget control, integrated cash flow and liquidity management, funding coordination, financial governance, lender and funding-party interface, procurement support, contract-related financial oversight, risk monitoring, and executive reporting.In addition, the role is expected to actively contribute to broader financial decision-making, particularly in relation to funding strategy, liquidity positioning, investment structuring, and financial risk.This is a highly collaborative and non-standalone role, requiring the ability to operate through and coordinate a multidisciplinary network of finance, accounting, legal, procurement, and administrative stakeholders, ensuring consistent financial oversight across a complex and evolving project environment.The role requires a senior finance professional with substantial experience in large-scale, complex capital projects, capable of working closely with executive leadership, project teams, consultants, contractors, external advisors, and funding counterparties.Key Responsibilities:&nbsp;Financial Planning and Control<ul><li>Lead integrated financial planning across project phases, ensuring that budget, forecast, and funding</li><li>assumptions remain aligned as the project evolves across multiple project entities</li><li>Develop and maintain medium-term and long-term liquidity projections to support strategic decision-making and delivery planning</li><li>Lead the preparation and maintenance of the overall project budget</li><li>Develop cost forecasts, cash flow projections, and financial scenarios</li><li>Monitor actual spend against approved budgets and committed costs</li><li>Identify variances, cost pressures, and financial risks; recommend corrective action</li><li>Maintain accurate forecasts of final project cost and funding requirements</li></ul>&nbsp;&nbsp;&nbsp;Project Finance and Funding<ul><li>Oversee project cash flow and liquidity planning</li><li>Coordinate funding requests, drawdowns, and supporting financial documentation</li><li>Monitor payment schedules, contractual obligations, retention balances, and approvals</li><li>Ensure timely and accurate processing of project-related financial commitments</li><li>Act as a key finance contact in relation to lenders and other funding stakeholders</li><li>Monitor compliance with funding requirements, reporting obligations, and approval conditions</li><li>Support the financial structuring of project phases and the alignment of funding availability with delivery milestones, including contribution to funding strategy</li></ul>Procurement and Contract Support<ul><li>Support procurement activity through financial analysis of tenders, pricing, and commercial terms</li><li>Review the financial implications of contractor and consultant appointments</li><li>Assess variations, claims, change orders, and other cost events in coordination with project and legal teams</li><li>Maintain oversight of committed costs and future financial exposure</li><li>Provide financial input into major procurement and contracting decisions, with particular focus on affordability, risk allocation, payment structures, and long-term cost exposure</li></ul>Governance, Reporting, and Compliance<ul><li>Establish and maintain strong financial controls across the project and across relevant entities</li><li>Ensure compliance with company policies, approval procedures, and relevant statutory</li><li>requirements</li><li>Prepare regular financial reports for senior leadership, committees, and other stakeholders</li><li>Support audit activity and maintain clear, accurate, and complete financial records</li><li>Contribute to financial decision-making by providing clear analysis and recommendations.</li><li>Support a demanding governance framework through high-quality reporting, decision papers, and financial analysis for senior internal stakeholders and external parties.</li><li>Ensure that financial oversight keeps pace with project complexity, programme phasing, and evolving investment requirements</li></ul>Stakeholder Management<ul><li>Act as the principal finance contact for the project.</li><li>Work closely with internal stakeholders, external consultants, contractors, and advisors.</li><li>Support leadership discussions on affordability, cost risk, contingency use, and funding sufficiency.</li><li>Work closely with executive stakeholders on project affordability, funding strategy, liquidity risk, and financial implications of major delivery decisions.</li><li>Coordinate effectively across multiple workstreams and stakeholders to ensure consistent financial information, reporting, and control.</li><li>Coordinate effectively across multiple entities and multidisciplinary teams finance, accounting, legal, administrative.</li></ul>&nbsp;Professional Qualifications and Experience:<ul><li>Professional accounting or finance qualification such as ACA, ACCA, CIMA, CPA, or equivalent</li><li>Significant senior-level finance experience in construction, infrastructure, real estate development, or major capital projects</li><li>Strong experience in budgeting, forecasting, cash flow management, cost control, and financial reporting</li><li>Knowledge of Greek regulatory, tax, and reporting requirements relevant to capital projects</li><li>Experience supporting procurement, contract management, and commercial decision-making</li><li>Strong understanding of financial governance, internal controls, audit, and compliance</li><li>Proven experience in large, high-value, multi-phase capital programmes</li><li>Experience operating within multi-entity project structures</li><li>Strong experience in liquidity planning, funding coordination, and financially supporting projects operating within complex governance frameworks</li><li>Experience engaging with lenders, external funding parties, or similarly demanding financial counterparties</li><li>Ability to operate credibly at executive level and provide financial leadership in a complex, evolving project environment</li><li>Ability to work effectively with senior stakeholders and multidisciplinary project teams</li><li>Ability to coordinate and influence multidisciplinary teams in a non-standalone role</li><li>Excellent written and spoken Greek and English</li></ul>Personal Attributes:&nbsp;<ul><li>Ability to manage financial complexity while maintaining clarity, control, and delivery focus</li><li>Strong judgement in balancing project needs, funding constraints, governance requirements, and commercial risk</li><li>High level of integrity and accountability</li><li>Clear and concise reporting skills</li><li>Strong analytical capability</li><li>Effective stakeholder management</li><li>Ability to operate confidently in a complex project environment</li><li>Strong organisational and problem-solving skills</li></ul>

Senior Finance Project Manager – UNIC Athens

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Senior Campus Sensor &amp; Systems Operations Engineer&nbsp;to join its team.This role owns the on-campus hardware layer that feeds our data and AI platforms: antennas, receivers, environmental stations, cameras, radars, timing systems, and the on-prem servers that tie them together. You’re the person who makes sure “the machines are alive” and the data keeps flowing.The work is hands-on, rooftop and rack-level, plus enough Linux and networking to keep a small sensor observatory running smoothly.&nbsp;Responsibilities:&nbsp;Keep a campus-scale sensor observatory onlineMonitor health of diverse sensors: RF receivers, satellite downlinks, short-range radars, optical/IR cameras, acoustic arrays, seismic/structural, weather, and air-quality stations.Diagnose issues across power, RF signal, network, and compute layers; coordinate timely fixes.Maintain inventories, diagrams, and simple runbooks for each subsystem.Operate on-prem compute and storage nodesMaintain a small fleet of Linux servers dedicated to signal processing, media ingest, and sensor fusion.Handle OS updates, basic security hardening, disk/CPU monitoring, and log rotation.Work with central platform engineers to ensure data lands in the right queues/buckets/streams.Manage power, networking, and timing for sensorsOversee PoE switches, rooftop cabinets, UPS feeds, and basic environmental monitoring.Ensure reliable fibre/copper connectivity between rooftop cabinets, comms rooms, and core network.Operate and monitor GNSS-based timing / reference equipment used for precise time-stamping.Support installation, maintenance, and calibrationPlan and execute sensor deployments and relocations (roof, mast, dish frame, façades) with facilities.Coordinate periodic calibrations (e.g. weather, air quality, structural/ground sensors) with vendors and internal teams.Enforce safe working practices for rooftop and equipment-room work.Act as the bridge between campus and platform teamsReport status of on-campus systems and upcoming maintenance windows.Help test new data feeds, firmware updates, and configuration changes before they go to production.Provide clear feedback on physical constraints and operational realities back to architects and data/AI teams.Additionally:Daily / weekly operational checks on key systems, with clear escalation when something drifts or fails.Set up and maintain monitoring dashboards and alerts (metrics, logs, basic traces) for sensors and compute.Script routine tasks in Bash/Python (health checks, log scrapes, simple data sanity checks).Coordinate with vendors and contractors for specialized repairs and installs.Maintain accurate documentation (rack layouts, IP plans, cabling runs, rooftop layouts, change logs).&nbsp;Qualifications:&nbsp;Education:<ul><li>A BSc in Computer Engineering, or Electrical Engineering or related field.</li></ul>&nbsp;Experience:4+ years in a systems / field / instrumentation / NOC / SRE-style role, working with real hardware (not just cloud).&nbsp;Required Skills:&nbsp;Solid Linux experience (Ubuntu or similar): networking, system services, storage, logging.Strong practical networking skills: VLANs, PoE switches, fibre vs copper, basic routing, VPNs.Hands-on experience with at least some of:Environmental or industrial sensors (weather, air quality, structural, seismic, etc.), orRF / broadcast / telecom equipment, orCCTV / video analytics / radar / acoustic sensing.Comfortable reading wiring diagrams, labelling cables, and keeping tidy racks/cabinets.Able to work safely on rooftops and with facilities teams; familiarity with basic electrical and lightning/surge safety.Clear written documentation skills and enough English to collaborate with remote engineering teams.&nbsp;Additional Skills:&nbsp;Experience running or supporting a small observatory, lab, broadcast site, or similar multi-sensor facility.Exposure to GNSS timing, NTP/PTP, or other time-synchronization systems.Familiarity with Prometheus/Grafana or similar monitoring stacks.Basic RF concepts (antennas, coax, gain/noise, filters) or environmental monitoring concepts (calibration, QA/QC).Greek language skills and prior work on a university or research campus.&nbsp;What success looks like:Within a few weeks, you know every major sensor, cabinet, and server by name and location.Within a few months, outages are rare, short, and well-understood, with clear runbooks and monitoring in place.The data and AI teams treat the campus observatory as a reliable “black box” they can build on, because you keep it that way.

Senior Campus Sensor & Systems Operations Engineer - UNIC Athens

The University of Nicosia (UNIC) is a research-oriented university committed to teaching, research, innovation, sustainability, societal engagement, and contributing to culture. It offers more than 100 programmes at the Bachelor’s, Master’s, and Doctoral degree levels, both on-campus and online. It conducts high-quality research in various academic disciplines, with a particular focus on emerging technologies and their impact on society. The University actively engages with research centres, industry, and society, its actions resulting in programmes of study that address industry needs and are accredited by relevant professional bodies. UNIC has an outstanding academic reputation and a global outlook, reflected in its impressive results in the international rankings. Indicatively, in the 2025 edition of the THE WUR Rankings, the University of Nicosia (UNIC) has held its rank among the top 501-600 universities globally for the third consecutive year. Thank you for considering UNIC Athens for employment. We would like to let you know that all received CVs are valuable to us and will be kept in our HR archive for future use. In the event that a position becomes available or if your qualifications match a particular role in the future, we may reach out to discuss potential opportunities. We appreciate your interest in our organisation and will keep your application on file. Note: All applications will be kept confidential and reviewed by our hiring team. Only shortlisted candidates will be contacted for further steps in the hiring process. We appreciate all applications but may not be able to respond to every applicant individually. Nevertheless, we thank you for your interest in our organisation and the time you invested in applying. Contact Information:hr@unic.ac.cy

General Job Application

.NET Engineers to contribute to the development of complex, high-impact products for leading Financial Services clients. Working with modern technologies such as C#,&nbsp; microservices and ASP.NET MVC in an Agile environment, you will help deliver robust, scalable solutions that drive meaningful transformation. As part of our Product-Chapter Matrix, you will collaborate with a dedicated engineering community that supports professional growth while ensuring the delivery of real-world features. This role is suited for individuals who value technical excellence, teamwork, and a culture that empowers people to succeed.The Role<ul><li>Build and scale .NET services and REST APIs.</li><li>Write clean, maintainable code and participate in code reviews.</li><li>Collaborate in Agile squads with engineers, BAs, and stakeholders.</li><li>Take ownership of features from development to deployment.</li></ul>What You Bring<ul><li>1–4 years of experience with C# and the .NET ecosystem.</li><li>Solid CS fundamentals (OOP, Data Structures, Algorithms).</li><li>Proficiency in ASP.NET Web API, ASP.NET MVC and SQL.</li><li>Ability to communicate effectively in English.</li><li>Nice to have: Unit testing (TDD), Docker/Kubernetes, or CI/CD.</li></ul>Our Tech Landscape<ul><li>Backend: .NET, C#, Web API, Microservices, MVC</li><li>Data/DevOps: SQL Server, Redis, Azure DevOps, Git.</li><li>Infrastructure: Docker, Kubernetes, Prometheus, Grafana.</li></ul>Why Relational FS?<ul><li>Mentorship: Structured coaching via our engineering chapters.</li><li>Flexibility: Hybrid work model and a people-centric culture.</li><li>Security: Private health insurance and competitive salary from Day 1.</li><li>Projects: Drive transformative change for top-tier financial clients.</li><li>Scale: Work on complex, large-scale products for top-tier clients.</li></ul>

Software Engineer (.NET)

We are seeking a Senior Software Engineer (.NET) to contribute to the development of advanced, high‑value solutions for leading Financial Services clients. You will work with modern technologies such as C#, microservices and ASP.NET MVC within a structured Agile environment, supporting both product delivery and architectural direction. As part of our Product‑Chapter Matrix, you will collaborate with an established engineering community dedicated to quality, reliability, and continuous improvement.The Role<ul><li>Own features end-to-end: From discovery and design to implementation and rollout.</li><li>Architect &amp; Scale: Build resilient .NET microservices and REST APIs.</li><li>Mentor: Guide teammates, conduct code reviews, and promote engineering best practices.</li><li>Solve: Proactively address technical risks and complex challenges in an Agile environment.</li><li>Collaborate: Work closely with BAs and stakeholders to translate business needs into robust code.</li></ul>What You Bring<ul><li>5+ years of experience with C#, .NET, and ASP.NET Web API / MVC.</li><li>Deep CS Foundations: Expertise in design patterns, data structures, and OOP.</li><li>Data Expertise: Strong SQL skills (query design, performance, and schema modeling).</li><li>Distributed Systems: Experience with microservices, messaging, and system resiliency.</li><li>Communication: Clear verbal and written English.</li><li>Bonus points: Hands-on with Docker, Kubernetes, Azure DevOps, or Angular.</li></ul>Our Tech Landscape<ul><li>Backend: .NET (C#), Web API, Microservices, MVC.</li><li>Data/DevOps: SQL Server, PostgreSQL, Redis, Azure DevOps, Git.</li><li>Observability: Prometheus, Grafana, Jaeger, OpenTelemetry.</li><li>Infrastructure: Docker, Kubernetes.</li></ul>Why Relational FS?<ul><li>Community: Structured mentoring and coaching via our engineering chapters.</li><li>Balance: Hybrid work model and a people-centric culture.</li><li>Security: Private health insurance and competitive salary from Day 1.</li><li>Impact: Shape complex, large-scale products for top-tier global clients.</li></ul>

Senior Software Engineer (.NET)

We offer an opportunity for an Angular Engineer to grow within an environment built on collaboration and continuous evolution. In this role, you will contribute to complex, high-impact products for leading Financial Services clients. Through our Product-Chapter Matrix, you will be part of a dedicated product team while also belonging to a strong engineering community that encourages learning, craftsmanship, and technical excellence. This position is ideal for someone who wants to build state-of-the-art software, expand their skills, and thrive within a culture that empowers people to succeed.The Role<ul><li>Develop scalable SPAs using Angular and TypeScript.</li><li>Design adaptive, responsive UIs (HTML5/CSS3).</li><li>Integrate frontends with complex REST APIs.</li><li>Collaborate in an Agile environment with BAs and stakeholders.</li></ul>What You Bring<ul><li>A degree in Computer Science or a related field.</li><li>Hands-on experience with Angular (Junior, Mid, or Senior levels).</li><li>Strong TypeScript and web standard fundamentals.</li><li>Good English communication skills.</li><li>Nice to have: NGRX, Tailwind, PrimeNG.</li></ul>Our Tech Landscape<ul><li>Frontend: Angular, TypeScript, Tailwind, PrimeNG, Figma.</li><li>Backend/DevOps: .NET, Azure DevOps, Kubernetes, Docker.</li></ul>Why Relational FS?<ul><li>Mentorship: Structured coaching for all seniority levels.</li><li>Flexibility: Hybrid work model for better balance.</li><li>Security: Private health insurance + competitive salary from Day 1.</li><li>Projects: Drive transformative change for top-tier financial clients.</li><li>Scale: Work on complex, large-scale projects.</li></ul>

Software Engineer (Angular)

We are looking for DevOps Engineers to support the scaling of our cloud-native SaaS platform. In this role, you will design, secure, and automate the infrastructure that powers our products, while maintaining reliable CI/CD pipelines and ensuring smooth, secure operations across environments. Working closely with engineering teams, you will help drive high availability, business continuity, and modern practices. This position is ideal for professionals eager to enhance platform reliability and contribute to the evolution of a modern cloud architecture.The Role<ul><li>Infrastructure as Code: Design and manage Azure environments using Terraform.</li><li>Orchestration: Operate AKS/Kubernetes, Docker, Helm, and Kustomize.</li><li>CI/CD &amp; GitOps: Evolve pipelines using Azure DevOps and ArgoCD.</li><li>Observability: Implement full-stack monitoring (OpenTelemetry, Prometheus, Grafana, Loki, Jaeger).</li><li>Security &amp; Delivery: Enforce security best practices and support progressive delivery (Blue/Green, Canary).</li><li>Automation: Build custom tooling and operators using Golang and scripting.</li></ul>What You Bring<ul><li>Experience: Mid (3+ years) or Senior (5+ years) background in DevOps/SRE.</li><li>Cloud Mastery: Deep experience with Azure (AKS, Application Gateway, Key Vault).</li><li>Technical Depth: Expert-level Kubernetes and Terraform skills.</li><li>Systems Logic: Strong grasp of networking, cloud security, and distributed tracing.</li><li>Communication: Clear verbal/written English and a collaborative mindset.</li><li>Bonus: Spark on K8s, FinTech/regulated environment experience, or Azure cost optimization.</li></ul>Why Relational FS?<ul><li>Community: Structured mentoring and coaching via our engineering chapters.</li><li>Security: Competitive salary and private health insurance from Day 1.</li><li>Growth: Dedicated training programs and clear career evolution.</li><li>Culture: A people-centric, hybrid work environment with a focus on impact.</li></ul>

DevOps Engineer

We&nbsp;are&nbsp;looking&nbsp;for&nbsp;a&nbsp;Senior&nbsp;Business&nbsp;Analyst&nbsp;to&nbsp;design&nbsp;and&nbsp;deliver&nbsp;business&nbsp;workflows&nbsp;and&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;low-code&nbsp;platform.&nbsp;You&nbsp;will&nbsp;work&nbsp;on&nbsp;large-scale&nbsp;enterprise&nbsp;systems&nbsp;and&nbsp;collaborate&nbsp;with&nbsp;cross-functional&nbsp;teams&nbsp;in&nbsp;an&nbsp;Agile&nbsp;(Scrum-based)&nbsp;environment.You&nbsp;will&nbsp;work&nbsp;closely&nbsp;with&nbsp;Product&nbsp;Owners,&nbsp;developers,&nbsp;and&nbsp;client&nbsp;stakeholders&nbsp;to&nbsp;understand&nbsp;business&nbsp;needs,&nbsp;define&nbsp;requirements,&nbsp;and&nbsp;support&nbsp;solution&nbsp;delivery&nbsp;from&nbsp;design&nbsp;to&nbsp;validation.Key&nbsp;Responsibilities:<ul><li>Analyze&nbsp;business&nbsp;needs&nbsp;and&nbsp;translate&nbsp;them&nbsp;into&nbsp;clear&nbsp;functional&nbsp;requirements.</li><li>Design&nbsp;and&nbsp;model&nbsp;business&nbsp;processes&nbsp;and&nbsp;workflows&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Configure&nbsp;and&nbsp;test&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;BRMS&nbsp;platform.</li><li>Collaborate&nbsp;with&nbsp;Product&nbsp;Owners&nbsp;and&nbsp;stakeholders&nbsp;to&nbsp;refine&nbsp;backlog&nbsp;items&nbsp;and&nbsp;define&nbsp;acceptance&nbsp;criteria.</li><li>Support&nbsp;solution&nbsp;design&nbsp;and&nbsp;contribute&nbsp;to&nbsp;system&nbsp;improvements.</li><li>Work&nbsp;closely&nbsp;with&nbsp;development&nbsp;teams&nbsp;throughout&nbsp;implementation&nbsp;and&nbsp;testing.</li><li>Participate&nbsp;in&nbsp;Agile&nbsp;ceremonies&nbsp;(planning,&nbsp;reviews,&nbsp;retrospectives).</li><li>Support&nbsp;continuous&nbsp;improvement&nbsp;of&nbsp;processes&nbsp;and&nbsp;delivery&nbsp;practices.</li></ul>Requirements:<ul><li>Strong&nbsp;experience&nbsp;in&nbsp;business&nbsp;analysis&nbsp;within&nbsp;enterprise&nbsp;software&nbsp;environments.</li><li>Experience&nbsp;in&nbsp;formal&nbsp;requirements&nbsp;authoring&nbsp;(BRD,&nbsp;FRD,&nbsp;functional&nbsp;specifications,&nbsp;user&nbsp;stories).</li><li>Practical&nbsp;experience&nbsp;modelling&nbsp;business&nbsp;processes&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Experience&nbsp;working&nbsp;with&nbsp;no-code&nbsp;or&nbsp;low-code&nbsp;platforms&nbsp;or&nbsp;business&nbsp;rules&nbsp;management&nbsp;systems.</li><li>Experience&nbsp;contributing&nbsp;to&nbsp;solution&nbsp;design&nbsp;and&nbsp;requirements&nbsp;definition.</li><li>Strong&nbsp;stakeholder&nbsp;communication&nbsp;and&nbsp;collaboration&nbsp;skills.</li><li>Understanding&nbsp;of&nbsp;project&nbsp;management&nbsp;fundamentals,&nbsp;including&nbsp;scope&nbsp;management,&nbsp;dependencies,&nbsp;risks,&nbsp;and&nbsp;timelines</li><li>Fluent&nbsp;in&nbsp;English.</li></ul>Nice&nbsp;to&nbsp;Have<ul><li>Experience&nbsp;in&nbsp;banking&nbsp;systems&nbsp;or&nbsp;Loan&nbsp;Origination&nbsp;Systems.</li><li>Experience&nbsp;working&nbsp;with&nbsp;REST&nbsp;APIs&nbsp;(JSON,&nbsp;XML).</li><li>Understanding&nbsp;of&nbsp;front-end&nbsp;technologies&nbsp;(HTML,&nbsp;CSS,&nbsp;JavaScript,&nbsp;Angular).</li><li>Experience&nbsp;working&nbsp;in&nbsp;Agile&nbsp;environments&nbsp;(Scrum&nbsp;or&nbsp;Kanban).</li><li>Familiarity&nbsp;with&nbsp;Jira,&nbsp;Azure&nbsp;DevOps&nbsp;or&nbsp;similar&nbsp;lifecycle&nbsp;management&nbsp;tools.</li><li>Availability&nbsp;to&nbsp;travel&nbsp;abroad.</li></ul>Benefits:As&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;we&nbsp;celebrate&nbsp;diversity&nbsp;and&nbsp;are&nbsp;committed&nbsp;to&nbsp;creating&nbsp;an&nbsp;inclusive&nbsp;environment&nbsp;for&nbsp;all&nbsp;employees. Our&nbsp;company&nbsp;is&nbsp;people&nbsp;&nbsp;centric&nbsp;and&nbsp;offers&nbsp;personalized&nbsp;benefits&nbsp;to&nbsp;each&nbsp;employee:<ul><li>We&nbsp;want&nbsp;you&nbsp;to&nbsp;be&nbsp;well&nbsp;compensated&nbsp;for&nbsp;what&nbsp;you&nbsp;bring&nbsp;in,&nbsp;so&nbsp;we&nbsp;offer&nbsp;an&nbsp;attractive&nbsp;salary&nbsp;package</li><li>Your&nbsp;health&nbsp;matters&nbsp;to&nbsp;us,&nbsp;so&nbsp;all&nbsp;colleagues&nbsp;have&nbsp;a&nbsp;private&nbsp;health&nbsp;insurance&nbsp;plan&nbsp;from&nbsp;day&nbsp;one</li><li>We&nbsp;are&nbsp;excited&nbsp;for&nbsp;challenges,&nbsp;so&nbsp;you&nbsp;are&nbsp;invited&nbsp;to&nbsp;take&nbsp;part&nbsp;in&nbsp;exciting&nbsp;projects</li><li>We&nbsp;never&nbsp;stop&nbsp;learning&nbsp;and&nbsp;evolving!&nbsp;You&nbsp;will&nbsp;have&nbsp;your&nbsp;own&nbsp;mentor&nbsp;and&nbsp;training&nbsp;program&nbsp;to&nbsp;help&nbsp;you&nbsp;develop&nbsp;in&nbsp;a&nbsp;company</li><li>We&nbsp;love&nbsp;the&nbsp;Relational&nbsp;vibes&nbsp;so&nbsp;we&nbsp;gather&nbsp;on&nbsp;smaller&nbsp;and&nbsp;bigger&nbsp;occasions&nbsp;to&nbsp;celebrate&nbsp;good&nbsp;times&nbsp;together!</li></ul>

Senior Business Analyst

We are looking for a Business Analyst who will be the vital link between our clients and our information technology capacity by supporting and ensuring the successful completion of analyzing business needs, gathering business requirements and drafting functional specification documents.Your tasks:<ul><li>Collaboration with clients to create business analysis and functional specification documents</li><li>Organization of workshops with clients</li><li>Requirements gathering, analysis and translation of business requirements into functional modules</li><li>Own and develop relationship with clients, working with them to optimize and enhance our integration</li><li>Collaboration with the development team throughout development phase</li><li>Participation in the development phase developing BPMN workflow and Business rules via our in-house Platform graphical editors</li><li>Work in an agile environment</li><li>Overview of the full product lifecycle</li><li>Collaboration with the quality assurance team</li><li>Collaboration with the support team</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Engineering or related technical degree</li><li>Experience of at least 2 years in Business analysis of complex IT systems</li><li>Fluency in English;</li><li>Experience with BPMN and Business rules will be considered a plus</li><li>Hands on experience on RDBMS (SQL server) and T-SQL</li><li>Experience in the Banking sector is advantageous</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training; program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

IT Business Analyst

Your potential has a place here with TTEC’s award-winning employment experience. As a Russian-speaking Customer Service Representative working on-site in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECOur purpose, team, and company culture are amazing, and our Great Place to Work® certification as well as gold awards for Best Multilingual Customer Service and Best Approach to DEIB from the European Contact Centre and Customer Service Awards 2025, says it all!&nbsp;What You’ll be Doing&nbsp; Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers &nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. &nbsp;</li><li>Ensure a high level of partner service and a positive partner experience &nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Russian and English&nbsp;</li><li>High school diploma or equivalent &nbsp;</li><li>6 months or more of customer services experience&nbsp;</li><li>Recognize, apply and explain your product or service knowledge &nbsp;</li><li>Computer savvy&nbsp;</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year &nbsp;</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station &nbsp;</li><li>Relocation assistance available&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>

Russian-English - Customer Service Representative

Your potential has a place here with TTEC’s award-winning employment experience. As a Portuguese-speaking Customer Service Representative working on-site in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECOur purpose, team, and company culture are amazing, and our Great Place to Work® certification as well as gold awards for Best Multilingual Customer Service and Best Approach to DEIB from the European Contact Centre and Customer Service Awards 2025, says it all!What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. </li><li>Ensure a high level of partner service and a positive partner experience </li></ul>What You Bring to the Role<ul><li>Fluent in Portuguese and English</li><li>6 months or more of customer service&nbsp;experience</li><li>High school diploma or equivalent</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station &nbsp;</li><li>Relocation assistance available</li><li>And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>

Portuguese-English - Customer Service Representative

The Director of Sales Operations and Growth Strategy owns the client relationship and sales operation in Athens Greece for a global technology client. You will lead and develop high-performing teams in diverse EMEA markets, driving a vibrant sales culture and top-and-bottom line performance as a P&amp;L owner, developing innovative solutions designed to grow revenue, while maintaining focus on long-term strategic objectives. &nbsp;You will provide business critical insights using analytics, ensuring a cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and bring new initiatives into reality. &nbsp; This role has a hyper focus on aligning the highest-level company priorities with effective day-to-day operations, and helps evolve early stage ideas into future-growth initiatives. &nbsp;As the sales lead, you will be responsible for ensuring that your leaders and their sales teams are supported in creating and executing strategic plans and in the completion of required management processes (i.e. channel management, goal setting, etc.). You will serve as a strategic thought and business partner to the client, your team and the wider business engaging to develop data-driven plans to deliver scale and innovation. &nbsp;Your Responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;Achieve 100+% contractual bonus goals, revenue generation, expenses, forecasting, and financials&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manage day-to-day operations and deliverables&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Improve the key success metrics &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Develop a strong operating model to ensure rigor behind the below accountabilities:&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Revenue Forecasting accuracy&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Revenue and margin goals&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Client, customer, and Employee satisfaction scores&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Indirect below operational model&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the client on communication and changes and ensure that messaging reaches all employees.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Developing sales teams and leaders &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Have a One TTEC mindset – bring all support teams together to ensure alignment implementation of the site strategy &nbsp; The skills you’ll need:•&nbsp;&nbsp;&nbsp;&nbsp;An ability to lead and partner successfully with teams, management and client&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability and a system to deliver multiple, complex, on‐going tasks and projects&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A high level of integrity, judgment and follow through&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A strong track-record in coaching, people, and leadership skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability to execute and maintain best in class Sales methodology practices&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong attention to detail&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Data driven decision making skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical, verbal and written communications skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Technology acumen and reporting&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability to drive innovation to accelerate business growth &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A solution orientated approach to problem solvingQualifications &nbsp; Minimum Qualifications: &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong experience in sales operations management (inbound or outbound sales) ideally within a call center or BPO company •&nbsp;&nbsp;&nbsp;&nbsp;People management experience with proven record of success&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience in building executive relationships with internal and external stakeholdersWhat We Offer:•&nbsp;&nbsp;&nbsp;&nbsp;Competitive Salary&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Variable incentive bonus plan&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Tuition reimbursement&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Global career mobility &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Employee recognition programs&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Professional development&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;State of the art technology which allows for seamless global connectivity&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Rich wellness program and health incentives&nbsp;

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