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The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

The Sports Specialist is responsible for planning, managing and executing sports programs, plan promoting sportsmanship and participation. This role involves forward thinking, program administration, facility oversight and collaboration with staff, athletes and community partners. This role reports the Sports Manager and requires strong knowledge of sports rules, techniques and training methods. Organizational and time management skills together with an eye for detail are key qualifications for the position.&nbsp;RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>SPORTS EVENT SET UP AND HANDLING<ul><li>Organize and support small fire events ensuring perfect branding execution, compliance to procedures &amp; policies and safety standards.</li><li>Execute selected events around Greece that sports department supports with branding and overall set up.</li><li>Supports the sports department in defined parts of bigger projects run throughout the year.</li><li>Undertake everyday operations related to events, athletes support and office essential tasks.</li><li>Evaluate program effectiveness and recommend improvements.</li></ul></li><li>OWNERSHIP AND HANDLING OF EVENT RED&nbsp;BULL ASSETS<ul><li>Key responsible for the yearly Red&nbsp;Bull Event car program. Aligning with all the departments and clearly set up the event car schedule. Take care of the maintenance of the car. Propose new concepts on where the car may be placed.</li><li>Maintain equipment and facilities, ensuring they are clean, organized, and in good repair.</li><li>Propose new assets, how and where may be utilized and placed.</li></ul></li><li>COLLABORATION AND COMMUNITY MANAGEMENT<ul><li>Contribute unique stories, interesting topics, new formats and top media content.</li><li>Work with sports people, partners, organizers, sponsors to support the event goals.</li><li>Collaborate with Communication department for connecting events with media exposure.</li><li>Stay updated on sports trends and best practices.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>2-3 years work experience in a Sports/Events or Marketing agency, Sports institution or Federation (experience in working with Red&nbsp;Bull will be considered an asset)</li><li>An understanding/specialist knowledge of the Sports industry</li><li>Ability to manage budget</li><li>Sporty, creative, innovative and open-minded personality</li><li>Self-motivated, self-directed and able to work under pressure in a fast-paced team environment</li><li>Excellent communication, organizational and project management skills with ability to meet deadlines</li><li>An agile, flexible team player who knows how to get the work done</li><li>Fluent in written and spoken English. IT &amp; MS Office literate</li><li>Strong organizational and time-management abilities.</li></ul><ul><li>Travel 40-50%</li></ul>

Sports Specialist

Οι Red&nbsp;Bull Student Marketeers αποτελούν μέρος του πιο δυναμικού και ενδιαφέροντος Brand και product ambassador προγράμματος. Κατανοούν τα χαρακτηριστικά του κοινού της Red&nbsp;Bull και είναι υπεύθυνοι για να καθοδηγήσουν την εικόνα του Brand και το επίπεδο γνώσης για το προϊόν στην Πανεπιστημιούπολη και στην περιοχή τους. Ο στόχος του προγράμματος Student Marketeer είναι να προσελκύσει νέους καταναλωτές, να ενθουσιάσει τους φοιτητές, να αυξήσει τις πωλήσεις και να διαχειριστεί το Brand της Red&nbsp;Bull στην Πανεπιστημιούπολη. Αυτό περιλαμβάνει την άμεση επαφή με τους καταναλωτές και τους πελάτες, προσκαλώντας τους σε δοκιμή προϊόντος, αλλά και την υποστήριξη εκδηλώσεων της Red&nbsp;Bull για να εξασφαλίσει μια αξέχαστη εμπειρία για τους καταναλωτές. Οι Student Marketeers, είναι άτομα που εκτιμούν την ευελιξία σε σχέση με το αυστηρό ωράριο 9 έως 5 ενώ θέλουν να εργαστούν σε ένα δημιουργικό εργασιακό περιβάλλον. <ul><li>ΓΙΝΕ BRAND AMBASSADOR ΤΟΥ ΠΡΟΪΟΝΤΟΣ</li><li> </li><li>Κάνε κομμάτι σου την προσωπικότητα του Brand και τις αξίες της εταιρείας, εκπροσωπώντας το με έναν premium τρόπο μέσα από την καθημερινή σου επαφή με πελάτες και καταναλωτές.</li><li>Μεγάλωσε το εύρος των καταναλωτών ενθαρρύνοντας τη δοκιμή και ενημερώνοντας για το προϊόν μέσω δειγματοδιανομής στους καταναλωτές στο σωστό μέρος, τη σωστή στιγμή - απαντώντας στις απορίες τους.</li><li>Χτίσε και υλοποίησε ένα πρωτοποριακό σχέδιο, το οποίο εμπλέκει τους φοιτητές και δίνει ζωή στο Brand, μέσα στο Πανεπιστήμιό σου.</li><li>Δημιούργησε ένα δυνατό δίκτυο, διατηρώντας και αναζητώντας καινούριες επαφές με σημαντικά πρόσωπα της περιοχής σου.</li><li>Αύξησε το brand engagement μέσα από τα Social Media σου με αυθεντικό περιεχόμενο.</li><li>Δούλεψε σε Red&nbsp;Bull events και υποστήριξε άλλα events, για να συμβάλεις σε μία αξέχαστη εμπειρία για τους καταναλωτές.</li><li>ΑΡΙΣΤΗ ΥΛΟΠΟΙΗΣΗ</li><li> </li><li>Υλοποίησε τη δουλειά σου με τον καλύτερο τρόπο και δείξε την αγάπη σου στη λεπτομέρεια σε όλα τα πεδία του ρόλου σου.</li><li>Μοιράσου ιδέες και συνεργάσου με την ομάδα μέσα από συχνή επικοινωνία, πρόσωπο με πρόσωπο ή και online.</li><li>Σχεδίασε και υπέβαλε τις δραστηριότητές σου μέσα από την ειδική online πλατφόρμα με συνέπεια και ακρίβεια.</li><li>Βοήθησε στην εξέλιξη των Red&nbsp;Bull media παρέχοντας πληροφορίες για νέες τάσεις και ευκαιρίες που αφορούν την περιοχή σου.</li><li>ΓΙΝΕ ΕΙΔΙΚΟΣ ΣΤΙΣ ΠΩΛΗΣΕΙΣ</li><li> </li><li>Χτίσε σχέσεις με τοπικούς επιχειρηματίες και εξασφάλισε ότι το Red&nbsp;Bull είναι διαθέσιμο, και ορατό.</li><li>Συνεργάσου με τις πωλήσεις και άνοιξε νέα σημεία διανομής για το Red&nbsp;Bull μέσα στο Πανεπιστήμιό σου, και γύρω από αυτό.</li><li>Χρησιμοποίησε τα κατάλληλα εργαλεία από τον κόσμο του Red&nbsp;Bull ώστε να μείνει το Red&nbsp;Bull στην κορυφή των σημείων πώλησης.</li><li>Εξασφάλισε τέλεια εκτέλεση στα καταστήματα, βάσει των καθορισμένων standards</li></ul> Η γνώση και η εμπειρία σουπου ταιριάζει περισσότερα σε αυτό το ρόλο:<ul><li> </li><li>1. Φοιτήτρια/Φοιτητής έως και στο 5ο εξάμηνο σπουδών σε πανεπιστήμιο στην Ελλάδα, στη περιοχή της Αθήνας</li><li> </li><li>2. Δίπλωμα Οδήγησης Κατηγορία Β’</li><li> </li><li>3. Ευέλικτο ωράριο εργασίας</li><li> </li><li>4. Τέλειες επικοινωνιακές δεξιότητες</li><li> </li><li>5. Χαρισματική, θετική, εξωστρεφή και γεμάτη ενέργεια προσωπικότητα</li><li> </li><li>6. Κοινωνικότητα, με δυνατότητα συναναστροφής με πλήθος ατόμων σε διαφορετικές περιστάσεις</li><li> </li><li>7. Γνώση της φοιτητικής ζωής, με αντίληψη του χώρου του Πανεπιστημίου και της ευρύτερης περιοχή, καθώς και των δράσεων που γίνονται τόσο στο παρασκήνιο όσο και σε άλλους δημοφιλείς χώρους</li><li> </li><li>8. Δημιουργικό και entrepreneur πνεύμα, με υψηλή αίσθηση ευθύνης και πρωτοβουλίας</li><li> </li><li>9. Ικανότητα ταυτόχρονης διαχείρισης ωραρίου μερικής απασχόλησης και σπουδών και διαθεσιμότητα απασχόλησης απογέυματα και σαββατοκύριακα</li><li> </li><li>10. Τάση και θέληση για μάθηση και εφαρμογή καινούριων δεξιοτήτων, με έμφαση σε marketing, διαπραγματεύσεις και πωλήσεις</li><li> </li><li>11. Σύνδεση με ομάδες και άτομα επιρροής στο Πανεπιστήμιο</li><li> </li><li>12. Πάθος για το προϊόν και το Brand της Red&nbsp;Bull</li><li> </li><li>Φοιτήτρια/Φοιτητής στο Πανεπιστήμιο</li><li>Άριστη γνώση Αγγλικών</li><li>Ταξίδια 0-10%</li></ul>ΕΛΑ ΣΤΗΝ ΟΜΑΔΑΈχεις αυτό που χρειάζεται;Στην αίτησή σου, θέλουμε να δούμε το χαρακτήρα σου - τι σε κάνει να ξεχωρίζεις και γιατί πιστεύεις πως η επόμενη ευκαιρία σου είναι εδώ μαζί μας.

Student Marketeer - Αθήνα

The Financial Accountant role is a pivotal role within the organization that reports directly to the Chief Accountnant. This person will be a core member of the wider finance team and play a key part in supporting and strengthening the accounting function. Having a transactional responsibility, is the one that sets the foundations of doing things right the first time and ensures the quality of the financial information. This person needs to work closely with the whole orga and with the full finance team, so as to have a clear understanding of the impact of his work.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ACCOUNTS RECEIVABLE MANAGEMENT<ul><li>Ensures daily AR postings from SAP SD module are on-time and correct.</li><li>Ensures all invoice/GUI claims to customers are on time and correct.</li><li>Ensures daily incoming payments of AR are cleared on time and against the appropriate sales invoices.</li><li>Reviews AR ledger daily and ensures accuracy in month-end closing.</li><li>Submits AR aging report to HQ monthly.</li><li>Set up BP partners in SAP system</li><li>Responsible for AR dunning procedure.</li><li>Coordinate with the Operations/Sales team for all AR-related topics.</li></ul></li><li>CREDIT MANAGEMENT<ul><li>Assess customer creditworthiness and support the setup of credit limits and payment terms</li><li>Maintain and regularly review customer master data related to credit limits and terms</li><li>Monitor accounts receivable aging and identify overdue, at-risk, or disputed balances</li><li>Proactively follow up on overdue receivables with customers, in coordination with Sales</li><li>Prepare and distribute customer statements and balance confirmations</li><li>Investigate and resolve payment discrepancies, deductions, and disputes</li><li>Apply incoming payments accurately and timely in the ERP/accounting system</li><li>Escalate credit risk issues and recommend actions such as credit holds or limit adjustments</li><li>Support the implementation and enforcement of credit control policies and procedures</li><li>Calculate and monitor Days Sales Outstanding (DSO) and other receivables KPIs</li><li>Contribute to cash flow forecasting based on expected customer collections</li><li>Prepare bad debt provisions and support write-off processes in line with accounting policies</li><li>Support internal and external audits by providing AR and credit-related documentation</li><li>Ensure compliance with IFRS / local GAAP, internal controls, and company credit policies</li><li>Produce regular credit risk and collections reports for Finance and Management</li><li>Collaborate closely with Commercial (On and Off Premise) and overall Finance team to balance growth and risk</li></ul></li><li>FIXED ASSET MANAGEMENT<ul><li>Responsibility for the fixed assets management procedure, including creating, transferring, disposing (write-off) and selling of fixed assets.</li><li>Responsibility for co-ordinating the annual stocktaking process and for completing the asset count reconciliation.</li><li>Management of Fixed assets registers in SAP, ensuring accuracy and integrity.</li><li>Coordinate with Operations team to review CAPEX list of advertising material bi-annually.</li></ul></li><li>DISCOUNT MANAGEMENT<ul><li>Review, validate, and accurately process customer discounts (trade, volume, promotional) in line with approved commercial agreements / commercial policy.</li><li>Issue and post credit notes for discounts and pricing differences, ensuring correct accounting treatment and documentation</li><li>Set up on invoice discounts in the system per customer/SKU</li><li>Reconcile discount accruals vs. actuals and investigate variances in collaboration with Finance Controller Commercial teams</li><li>Maintain controls over discount governance, ensuring approvals comply with company policy and delegated authority levels</li></ul></li><li>GENERAL LEDGER MANAGEMENT<ul><li>Ensures that all general ledger accounts is in line with IFRS and controlling guidelines.</li><li>Clearing and reviewing all opening items of GL accounts monthly.</li><li>Support month-end closing processes.</li></ul></li><li>OVERALL RESPONSIBILITIES<ul><li>Ensures accounting functions are up to date with regulatory changes.</li><li>Ensures compliance and implementation of new and existing accounting policies.</li><li>Ensures all accounting processes are followed and where appropriate improved, with required documentation and internal controls being put in place.</li><li>Supports month end and year end closing.</li><li>Ensures account transactions accuracy and efficiency.</li><li>Assists with queries from, and delivery of data to, internal and external auditors.</li><li>Assists with year-end audit queries.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>At least 3-5 years of in-house experience with the FMCG industry, with experience in AR or AP.</li><li>Working experience as SAP user with solid knowledge across many SAP modules (SAP MM, SAP SD, SAP FI, SAP CO).</li><li>Excellent communication skills and confidence in partnering with stakeholders.</li><li>Confident in identifying, resolving and escalating key points and issues.</li><li>Be autonomous, able to work independently, be solutions-driven, organized, and able to work under pressure in a fast-paced team environment.</li><li>Be self-motivated and self-directed.</li><li>Ability to strive within a team and have a team success mindset.</li><li>IT literate, with excellent MS Excel working knowledge.</li></ul><ul><li>Travel 0-10%</li></ul>

Red Bull

customer service specialist

Red Bull

sports specialist

Red Bull

student marketeer - αθήνα

Red Bull

accountant

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