We are seeking a motivated and passionate Junior Java Developer to join our talented software development team. The successful candidate will be responsible for developing, testing, and maintaining Java-based applications. This role is perfect for recent graduates or individuals with some experience in Java programming looking to advance their careers in software development. Responsibilities: Develop Software: Write clean, testable, scalable, and efficient Java code based on project requirements and design specifications. Write Documentation: Create and maintain technical documentation related to software design, implementation, and user guides. Test and Troubleshoot: Conduct unit testing and support system testing efforts to ensure software reliability and performance. Debug and Troubleshoot: Identify, analyze, and resolve software defects and issues in a timely manner. Collaborate with Team Members: Work closely with senior developers, software engineers, and other team members to understand project goals and deliver high-quality solutions. show less Qualifications WHO WE´RE LOOKING FOR? Degree of AEI / TEI in Computer Science or other relevant field Minimum 2 years of experience in Java development Experience with integrated development environments (IDEs) like Eclipse or IntelliJ IDEA. Knowledge of Spring Boot is a must Ability to work constructively in teams . Ability to work creatively and analytically in a problem-solving environment. Eagerness to learn and adapt to new technologies and challenges. WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application. To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.  The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

As a PMO Consultant, you will be responsible for monitoring and managing the delivery of large-scale, complex programs that combine processes with technology to help our clients achieve high performance. They support client for achieving successful project delivery. Responsibilities: Monitor project’s progress Identify risks on a timely manner and ensure proper escalation to client management, while proposing mitigation actions Evaluate issues significance and impact and ensure their resolution Highlight strategic decisions to be made by client management Facilitate the communication between all involved stakeholders Produce progress reporting documentation following Accenture’s methodology and best practices show less Qualifications WHO WE´RE LOOKING FOR? BSc preferably in Informatics or Engineering Working experience of 2 or more years in system integration projects Very good background in IT ideally combined with MBA Previous working experience in Financial Services/ Banking will be considered a strong plus Ability to meet travel requirements, when applicable Eagerness to contribute in a team-oriented environment Ability to work creatively and analytically in a problem-solving environment Desire to work in a multicultural information systems environment WHAT´S IN IT FOR YOU? Competitive benefits, including a fair and balanced parental leave policy. At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people. Career coaching and mentorship to help you manage your career and develop professionally. Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities. Fantastic opportunities to develop your career across a variety of clients. Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work. Under our Brain Regain initiative, extra relocation benefits may apply Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application. To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.  The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

As a Scrum Master you will work day-to-day with cross-functional Scrum Teams and organizations’ stakeholders. You will bring your experience, fresh ideas and creative thinking to support and foster the positive evolution of their practices. You will focus on guiding them towards continuously improving the way they work to achieve team and organization’s goals. Responsibilities: Be a Scrum master for 1-2 scrum team(s) with a focus on coaching the team(s) towards self-organization and continuous improvement Facilitate Scrum events, discussions and decision making Assist the product owner(s) with creating and maintaining a healthy and ordered and product backlog Improve transparency and create information radiators. Maintain relevant metrics that help the team see how they are doing Reach out to the larger company network for impediment removal Enable cross-team coordination. Take responsibility for managing dependencies between your team(s) and third parties Train and coach stakeholders and middle management, to embrace and enable Agility Strengthen the presence of Accenture as an Agile center of excellence Participate and contribute to the Accenture Agile Community show less Qualifications WHO WE´RE LOOKING FOR? BSc Degree in Technology, Business, or other related studies Min 2 years of working Experience as a Scrum Master or Product Owner People-focused; Empathetic, courageous, open and energetic with a natural tendency to improve others. A strong communicator with advanced organizational skills. Greek language is a must WHAT´S IN IT FOR YOU? Be part in the biggest agile practice in Greece. Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application. To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website www.accenture.com/gr-en/. The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece

As part of Data & AI practice, you will combine AI & ML with data, analytics and automation under a bold strategic vision to transform business in a very pragmatic way, sparking digital metamorphoses. There will never be a typical day and you will continuously learn and grow. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. You will be part of a global team of data scientists, data engineers, and experts in AI & ML, who are highly collaborative taking on today’s biggest, most complex business challenges across a range of industries. Responsibilities: Understand and shape client requirements; translate them into actions that will be used to drive Data Science components, design and configuration (data model, advanced analytics, consumption/visualization) Accountable for the design, development and delivery of Data Science & ML solutions, working with Data Science, Engineering, Application Development/ Visualization and Operations teams Ensure projects are implemented with scalability and efficiency in mind, utilizing best practices in data science and machine learning (appropriate methodologies, tools and technologies) Create project plans, including resourcing & expenses. Ability to turn quickly the brilliant ideas into plan with clear actions and expectations Lead a team of 4-8 people, working in a multicultural environment with fixed deadlines and changing priorities Contribute to internal R&D and business development activities through AI & ML expertise Provide thought leadership, best practices, and standards on advanced analytics & ML techniques Drive understanding and decision making from data through the intersection of business, analytics, and design Act as Project Lead in client Scrums and lead the delivery of Data Science projects in Marketing, Customer & Sales, Industrial or Geospatial Data Analytics Present and create appropriate documentation to communicate with and educate stakeholders Influence & inspire the team with the technical expertise on Data Science & Cloud solutions and the soft skills required for stakeholder management, setting the correct expectations show less Qualifications WHO WE’RE LOOKING FOR? BSc and MSc or PhD in Computer Science, Statistics, Mathematics, Engineering, Physics or related science field from a well-established University Minimum of 7+ years of proven working experience in Data Science & ML areas, leading a team of 5-8 people Solid theoretical and hands-on knowledge of Econometrics, Statistics, Data Mining, Machine Learning & AI concepts Exceptional programming skills in Data Science scripting: Python / R / Scala / Julia); knowledge of Java and/or C/C++ would be considered a plus Experience with Cloud Technologies (MS Azure, GCP, AWS) Understanding of ML lifecycle and hands-on experience with ML Ops Working under an Agile Framework with CICD principles Exceptional analytical and critical thinking skills with demonstrated ability to think strategically; turn data into effective strategies and drive results Ability to communicate results effectively and explain technical methodologies in non-technical audience Ability to work as a team player in multinational project teams Fluency in English (verbal and written) All male candidates should have fulfilled their military obligations Considered a plus (not a prerequisite): Familiarity with Deep Learning concepts & tools (H2O, TensorFlow, PyTorch, Keras, Theano, etc.) Experience in SQL and interpretation of large databases (via tools such as Hive, Spark, NiFi, HBASE, HDFS, Kafka, Kudu would be an asset) Visualization tools (Power BI, Tableau) Experience in international markets and familiarity with FMCG, Retail or Energy/ Recourses/ Utilities etc. industries WHAT’S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous training & development through global platforms & local academy. At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people Career coaching and mentorship to help you manage your career and develop professionally Ongoing strength and skill-based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work Under our Brain Regain initiative, extra relocation benefits may apply Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application. To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/. The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

As a Senior Cloud Architect, you will be involved in the design, implementation and management of technology-based business solutions based on Cloud Services to improve our clients’ delivery approach. Responsibilities: Analyzing new and existing public cloud services and create solutions that meet stakeholder requirements and standards Owning the end-to-end delivery of solutions which will include developing, testing and releasing Infrastructure as Code Help our clients modernize their architecture and core technologies Contributing to the refinement of technical requirements Designing and implementing secure, scalable, and innovative solutions to meet client's requirements Creating and updating applicable technical documentation Coaching and mentoring other team members Consult on best engineering practices, quality standards and principles Build full-stack automated quality - IaC, deployment, and monitoring and Promote best practices for building and operating highly reliable systems, to our clients You will be analyzing and implementing configuration changes and assisting in the design of cloud related solutions to meet both functional and technical requirements show less Qualifications WHO WE´RE LOOKING FOR? Bachelor's degree in Computer Science, Information Technology, or Engineering Extensive working knowledge of Cloud technologies such as Google Cloud Platform (GCP), Amazon Web Services or Microsoft Azure Excellent communication skills verbal & written in English. To be able to communicate with IT teams and departments, end users and customers Vast experience in developing associated business cases and plans which are detailed, actionable and aligned with industry best practices Ability to solve complex technical problems and accomplish tasks with minimal supervision Experience supporting career & knowledge development for engineers early in their career Ability to support project team to prioritize activities and provide deliverables as planned   Desirable experience Minimum of 3 years’ experience in one or more cloud platforms (AWS, Azure, GCP) Industry vendor certifications are desired (e.g. AWS, Azure, GCP or CNCF/Kubernetes certifications); although not essential if you have demonstrable ability Experience designing, building, and maintaining solutions in GCP or AWS or Azure Excellent knowledge of CI/CD concepts and tools such as Azure DevOps / GitLab Strong background in Linux/UNIX administration (e.g. RedHat/CentOS 7/Alpine Linux) Experience with configuration management tools like Puppet and Ansible Developing and deploying Infrastructure as Code (IaC) using Azure Bicep or Terraform Familiar with containers (Openshift, Kubernetes, Docker etc.) Knowledge of one or more scripting languages (bash, Powershell, Python) Knowledge of cloud monitoring and alerting services and capabilities. WHAT´S IN IT FOR YOU? Competitive benefits, including a fair and balanced parental leave policy. At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people. Career coaching and mentorship to help you manage your career and develop professionally. Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities. Fantastic opportunities to develop your career across a variety of clients. Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work. Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application. To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.  The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

As a member of our delivery team, the Business Intelligence (BI) and Visualization Specialist is responsible for the design, development, implementation, management and support of advanced BI reporting through different data visualization tools and Extract, Transform, Load (ETL) processes and environments. Working with cross-functional teams, you will be required to gather, document, and approve business requirements for data analysis and reporting projects, as well as use BI tools to develop reporting solutions and dashboards to meet business needs. Using your skills and experience as a BI Specialist, you will design, develop and implement ETL processes to transform disparate source data into dedicated reporting data marts.   Key Responsibilities: Business analysis to gather required BI system requirements Translate business requirements into specifications that will be used to drive reporting data mart and dashboard design  Develop user friendly dashboards and be flexible in leveraging various data visualization tools Use ETL tools to load data store(s)/ data mart(s) Design and implement technology best practices, guidelines and repeatable processes Must be able to perform duties with moderate to low supervision show less Qualifications WHO WE´RE LOOKING FOR? Basic Qualifications: B.Sc. from Management, Business Administration, Statistics, Engineering, Physics or Mathematics Hands-on experience with Visualization tools (either MS Power BI, Tableau or Qlik Sense). Experience with SQL and RDBMS systems (DB2, Oracle, SQL Server, etc.) for creating data marts Proficient verbal and written communication skills in English Requires strong analytical, conceptual and problem-solving abilities Preferred Qualifications: M.Sc. or Ph.D. from Management, Business Administration, Statistics, Engineering, Physics or Mathematics Ability to think creatively to solve real world business problems Ability to work in a global collaborative team environment Ability to work as a team player Ability to perform well under pressure and with defined timelines and milestones Ability to manage multiple priorities, and assess and adjust quickly to changing priorities WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.  The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

As part of Data & AI practice, you will combine AI & ML with data, analytics and automation under a bold strategic vision to transform business in a very pragmatic way, sparking digital metamorphoses. There will never be a typical day and you will continuously learn and grow. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. Key Responsibilities: As part of Data & AI practice, you will combine AI & ML with data, analytics and automation under a bold strategic vision to transform business in a very pragmatic way, sparking digital metamorphoses. There will never be a typical day and you will continuously learn and grow. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. You will be part of a global team of data scientists, data engineers, and experts in AI & ML, who are highly collaborative taking on today’s biggest, most complex business challenges across a range of industries. Responsibilities: Develop and maintain scalable, high-performance search, content analytics, and generative AI applications using modern technologies. Write clean, maintainable, and efficient code, following best practices and coding standards. Implement and maintain automated testing frameworks to ensure the reliability and stability of the applications. Identify and resolve performance bottlenecks and optimize applications for maximum speed and scalability. Create and maintain technical documentation for the applications and their components. Feel comfortable working hands on on any layer of the application stack: User Interface, middleware, backend, data store. Stay up-to-date with the latest industry trends and technologies, and continuously improve your skills and knowledge. Integrate large language models to applications: Build, train, and fine tune LLMs to improve performance, accuracy and alignment of the general-purpose models. Develop and integrate LLMs and/or LLM applications into products and services. Design, develop, and optimize Artificial Intelligence (AI) prompts. Solve organizational problems for the client by analyzing requirements, providing valuable market research linked insights and developing tools and processes to aid decision making. Qualifications WHO WE´RE LOOKING FOR?  B.Sc. and M.Sc. or PhD in Computer Science, Engineering, or related fields 3+ years of hands-on experience with Elasticsearch and enterprise search solutions Demonstrated proficiency in multiple programming languages such as Python, Java, C#, Javascript, or C++ Knowledge of enterprise search platforms (Elasticsearch, OpenSearch, Solr, Lucene, Google Cloud Search, Azure AI Search) Familiarity with Kibana, Logstash, and other tools within the Elasticsearch ecosystem Excellent understanding of search indexing, query optimization, and data analysis Expertise in NLP, information retrieval, and search relevance tuning Experience with cloud platforms (AWS, Azure, or GCP) and microservices architecture Strong problem-solving skills and ability to work in a fast-paced, agile environment Experience integrating AI and machine learning models into search solutions Understanding of data engineering, data lakes, and data warehouse architectures WHAT’S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous training & development through global platforms & local academy. At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people Career coaching and mentorship to help you manage your career and develop professionally Ongoing strength and skill-based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work Under our Brain Regain initiative, extra relocation benefits may apply To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/. The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period

As a Senior Integration Engineer, you will develop integrations supporting the business capabilities that provide core functionality in running the client business. You will analyze business requirements and ensure that implemented integrations (services and workflows) are effectively integrated into current technology ecosystem. You will ensure that the technology solutions delivered are aligned to enterprise strategies and adhere to target reference architectures by applying sound architectural principles & best practices and following client’s IT governance processes and guidelines.   Responsibilities: Responsible for planning, designing, and implementing complex functional and technical services and system level designs. Responsible for supporting and maintaining  Cloud-native Integration platform (Oracle Integration Cloud) and integrated components on test and production environments. Capable of working as part of a team. Work collaboratively with IT and business teams in the establishment of integration processes and standards, leveraging the occasion of the implementation to build repeatable models Engage with technical architects for design collaboration and review. show less Qualifications WHO WE´RE LOOKING FOR?  Bachelor's degree in Computer Science, Information Systems or similar relevant degree  1+ years of previous working experience as an Application Integration Engineer Working experience and knowledge of Oracle Integration Cloud OR at least one ESB integration platform (MuleSoft ESB, Oracle SOA/OSB, IBM Websphere ESB, Microsoft Biztalk) Good SOA architecture understanding. Hands-on experience designing and developing inbound and outbound integration interfaces with API Web services (REST and SOAP service development skills) Knowledge and experience of XML related technologies (XML, XSD, XPATH, XSLT) Knowledge and experience with Software Version Control systems: GIT, SVN etc. Knowledge and experience with CI/CD processes and tools Strong problem solving and communication skills Experience with Oracle Integration Cloud OR at any ESB integration platform (MuleSoft ESB, Oracle SOA/OSB, IBM Websphere ESB, Microsoft Biztalk) will be considered a plus. Experience with event-driven Architecture and Microservices will be considered a plus. WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application. To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.  The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

As an OSM Developer, you will assist in the development, implementation and management of technology-based business processes to help our clients achieve high performance. You will be coding, testing and implementing changes and assisting in the design of order management system to meet both business and provisioning requirements. RESPONSIBILITIES: Collecting and evaluating business requirements Configuring, implementing and testing OSM cartridges; assisting in design Ability to resolve issues by analyzing log files and reviewing solution cartridges – stuck orders, stuck amendments, XQuery errors and identify root cause/recommend solutions Data Migration scripts through PL/SQL & core Java Provide impact of new designs to the established solution. Preparing technical documentation show less Qualifications WHO WE´RE LOOKING FOR?  Bachelor's degree in Computer Science, Information Systems or similar relevant degree Working experience with Oracle Order Service Manager (OSM) – OSM 7.0 and above for at least (1) year Experience in Oracle Databases and PL/SQL knowledge Knowledge of Ericsson Adaptive Inventory will be considered a plus. Knowledge and experience with CI/CD tools: Jenkins, Gitlab and/or Travis CI etc. Good knowledge some of the following: Java (J2EE, J2E) tools and APIs Eclipse, Maven, Python, JSON, web services Software Version Control systems: GIT, SVN etc. Scripting or programming skills for automating tasks (Python, Shell) Experience in Weblogic 12 administration Good knowledge with Linux systems such as RedHat Familiarity with networking architecture (e.g Load Balancing, TCP/IP, Routing) Strong problem solving and communication skills WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application. To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.  The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

The main objective of this role is to provide onsite support to users, infrastructure, and local operations. The role manages local IT asset and inventory, plans for refresh cycles; role addresses end user tickets and provides resolution where needed per end user expectations and communicates various notifications. Provides second level support based on incidents and support request from Service Desk, requested by customers, in a timely manner and according to agreed standards, procedures and KPIs. Maintain desktops, laptops, printers, Ipads, desk phone , handhelds, mobile phones and peripheral equipment. Accountabilities   Provides full-cycle technical support of IT equipment (as a smart hands): acceptance from the supplier, commissioning, delivery to users, repair through authorized service centers, utilization. Represents of IT Operations on a site, manages regional specific Field Service operations (i.e. walk-in, ticket logging, trouble-shouting, support, reporting, customer satisfaction, major incident resolution). Initiates OS and equipment refreshes per approved cycles. Perform stocktaking activities, coordinate overall IT asset accounting (equipment receipt, issuing, internal transfer, disposals, utilization, etc.) Smartphones purchase with mobile phone provider tools , phones provisioning , manage stock and warranty RMA for Smartphones and support for 150 Ipads\HHC, manage and control packages on mobile phones. Qualifications Good understanding of IT infrastructure, End User Computing, PC, Security Tools, Smartphones, Compute, Network infrastructure Be a result-driven, communicative person who can work independent / remotely from a manager. Strong teamwork, customer oriented Supplier management experience (Basic level) Effectively prioritize and execute tasks in a high-pressure environment Process orientated mindset - experience with ServiceNow, toolset (or similar) is an asset. Ability to translate and present complex technical information/solutions into end-user language Experience working within an international organization Team player Educational Background Ideally educated to degree level or equivalent standard (IT preferable) B2 – Intermediate Level English (communication skills) mandatory – high level preferred Certification in ITIL Foundations -preferred Certification in Networks would be considered as a plus