Πληροφορική

Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Κέντρο Εξυπηρέτησης / Call Center

Άλλο

Εταιρικές Πωλήσεις

Marketing

Εμπόριο Λιανικής

Ανθρώπινο Δυναμικό / HR

ΜΜΕ / Social Media

Τηλεπικοινωνίες

Νομικές Υπηρεσίες

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Γραμματειακή Υποστήριξη

Ναυτιλία

Τέχνες / Πολιτισμός

Αισθητική / Κομμωτήριο

Επαγγέλματα Υγείας

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Internship

FullTime

Hybrid

OnSite

Remote

The CISO will not only act as the guardian of Nexi Greece’s digital assets but will also serve as a strategic enabler, fostering secure innovation across all digital financial services. They will champion cybersecurity resilience aligned with both Greek regulatory expectations and Group-wide cyber strategy. About Your Future Role In this position, you will:<ul><li>Creating and executing a country specific information security strategy that is consistent with the Groups's objectives and goals.</li><li>Developing and executing controls to safeguard the organisation's services.</li><li>Ensuring compliance with all relevant laws, regulations, and contractual obligations that relate to information security, including Bank of Greece mandates, GDPR, and NIS Directive adaptation.</li><li>Supervising the implementation of security measures for network security, access management, end point protection and cloud security.</li><li>Handling security incidents and managing the organisation's incident response plan.</li><li>Liaise with Hellenic Data Protection Authority (HDPA) in case of breaches or audits.</li><li>Act as cybersecurity liaison with internal Risk, AML, Fraud and Compliance teams to proactively mitigate threats across digital financial channels.</li><li>Delivering regular reports to the board of directors and senior executives regarding the organisation's information security position.</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:Relevant Job Experience:Candidates for this position are expected to bring a proven track record across the following areas of responsibility:<ul><li>Minimum 8–15 years of progressive experience in cybersecurity, with at least 5 years in a senior leadership or CISO role within Fintech, Paytech, Banking, Telecommunications, or Cybersecurity Consulting industries.</li><li>Successfully led the creation and execution of a localized information security strategy aligned with group-wide objectives and business needs.</li><li>Directed the implementation and optimization of cybersecurity controls, covering network security, endpoint protection, cloud environments, identity &amp; access management and physical security.</li><li>Ensured compliance with national and European regulations, including Bank of Greece directives, GDPR, PSD2, and the NIS Directive.</li><li>Managed major security incidents and led the organization's incident response efforts, ensuring minimal disruption and transparent stakeholder communication.</li><li>Provided regular risk posture updates and strategic cybersecurity briefings to the board, executive leadership, and regulatory stakeholders.</li><li>Acted as the primary point of contact for the Hellenic Data Protection Authority (HDPA) and managed audits, investigations, and reporting procedures.</li><li>Collaborated cross-functionally with Risk, AML, Fraud Prevention, IT, and Compliance to ensure alignment on risk mitigation and threat detection.</li><li>Championed next-generation security approaches including Zero Trust Architecture, DevSecOps integration, and artificial intelligence (AI) integration in security processes.</li><li>Oversaw cybersecurity readiness for digital payments infrastructure, including PCI-DSS compliance, secure software development lifecycle (SDLC), and data encryption standards.</li><li>Stayed ahead of evolving threats and technologies, integrating AI-driven cybersecurity tools, real-time threat intelligence, and predictive analytics.</li><li>Represented the company in external security forums, banking associations, and information-sharing alliances in Greece and the broader EU.</li></ul> Essential Qualifications:&nbsp;<ul><li>Degree in engineering, computer science or similar paths.</li><li>Certified / familiar on leading cyber security standards from the National Institute of Standards and Technology (NIST) and the International Organization for Standardization (ISO).</li><li>Certified / familiar with project management methodologies.</li><li>Fluent in Greek and English, with the ability to interface with local teams, authorities, and international stakeholders.</li></ul>Soft skills required:<ul><li>Business acumen and knowledge of high-level business operations.</li><li>Ability to communicate effectively and transform technological concepts into the business language that other C-suite executives understand.</li><li>Strong management and leadership skills.</li><li>Ability to stay calm under pressure and respond swiftly to any cyber security breaches. &nbsp;</li></ul>Bonus Skills:&nbsp;<ul><li>CISM, CISA, CCSP (Cloud Security), CRISC (Risk), ISO 27001 LA.</li><li>Familiarity with DevSecOps, Zero Trust, and &nbsp;other security platforms.</li></ul>

Chief Information Security Officer (CISO) Greece

If you join us in the role of Contact Center Officer&nbsp;this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package&nbsp;</li><li>Medical Plan (Life &amp; Health Insurance)&nbsp;</li><li>Annual Check Up&nbsp;</li><li>Direct Medical Assistance</li><li>Ticket Restaurant Vouchers&nbsp;</li><li>Hybrid working model</li><li>Equipment needed for the role</li><li>Company Blood Bank</li><li>Unlimited eLearning opportunities through Nexi PayTech University</li></ul>&nbsp;About your future role&nbsp;Before you start working in ourMerchant Helpdesk department, you will go through well-structured on the job training that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece.Your key responsibilities in this role will be:<ul><li>Provision of first or second level technical support for POS systems via phone, email, or ticketing system.</li><li>Diagnosis and resolution of technical issues in collaboration with other teams.</li><li>Logging and tracking support requests in a CRM or Helpdesk system.</li><li>Providing guidance and training to customers on basic POS operations.</li><li>Remote installation and configuration of POS equipment, when required..</li><li>Compliance with procedures and SLAs.</li><li>Adaptability based on the performance standards defined by the service.</li></ul>What makes you the best person for this job?&nbsp;Now when you read about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge and experience, it's your potential that makes a difference for you to achieve your goals in everyday work.Qualifications needed to be successful in this role:<ul><li>High School Diploma or IEK (Higher/Higher Education degree desirable)</li><li>Very good knowledge of the English language</li><li>Ability to work on rolling shifts&nbsp;</li><li>Previous experience in help desk or technical support, ideally in a POS environment.</li><li>Good knowledge of Windows operating systems and networking.</li><li>Strong communication and problem-solving skills under pressure.</li><li>Excellent communication and interpersonal skills, combined with strong problem-solving abilities.</li><li>Strong soft skills and a proactive approach to resolving complex issues.</li></ul>&nbsp;

Contact Center Officer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Purpose of the job:<ul><li>Take part to major developments by proving that the design is fit for its intended use, through implementation and execution of Verification, Integration and Test activities, fitting the targets in terms of Quality, Cost and Delivery</li><li>Detail and perform all the in-house activities in the scope of the V&amp;V team, and interface experts delegated in other departments. Cooperate tightly with Test &amp; Commissioning to ensure seamless integration and alignment between in-house and on-site testing activities and results. Interface with design teams to share and detail the results of V&amp;V activities</li><li>Agree with Verification &amp; Validation Manager on strategy, scheduling and budget, and share progress, results and issues during execution</li></ul>&nbsp;Reports directly to:<ul><li>V&amp;V Department Head</li></ul>&nbsp;Main ResponsibilitiesKey Accountabilities<ul><li>Contribute to the definition of the Project Verification and Validation strategy in the V&amp;V Plan, and act proactively for its implementation</li><li>Define verification methodology for selected deliverables, when requested from V&amp;V strategy</li><li>Define test plans and test descriptions for in-house activities. Liaise with PrCOM for exported tests</li><li>Perform and report on allocated verification, integration and test activities</li><li>When Safety is involved, share and justify the results with Safety Assurance Manager to feed safety demonstration</li><li>Interface with experts in other department to align on selected V&amp;V activity methodology</li><li>Represent Alstom in front of customers or partners, for instance to provide overview of test progress, issues, risks and opportunities</li><li>Specify, procure, develop, setup and configure assets such as testbenches and instrumentation</li><li>Provide data to maintain applicable KPIs</li><li>Provide valuable feedback for REX sessions and continuous improvement</li><li>Manage configuration and change management cycle related with V&amp;V activities (simulation configuration, anomaly tracking, etc.)</li><li>Follow-up with T&amp;C for tests exported to site execution</li></ul>Performance measurements:<ul><li>DQI (Delivery Quality Indicator)</li><li>CPI (Coverage Progress Indicator)</li><li>Cooperation and support to KPI Root Cause Analysis</li></ul>&nbsp;Educational Requirements&nbsp;Mandatory:<ul><li>Graduated</li><li>English, full proficient use</li></ul>Desirable:<ul><li>Master’s degree in engineering or scientific topics</li></ul>&nbsp;ExperienceMandatory:<ul><li>Good analytical skill is required</li><li>Understanding and experience in Software coding</li><li>Knowledge of at least one Alstom platform</li></ul>Desirable<ul><li>Knowledge of more than one Alstom platform</li><li>Design and data preparation processes understanding</li><li>Engineering and system background</li></ul>&nbsp;Experience in relevant positions (systems / sub-systems integration, embedded equipment, electrotechnical product development) in a highly complex and normative environment (railway signaling, aerospace, defense, nuclear) would be a major asset&nbsp;Competencies &amp; Skills<ul><li>Open-minded</li><li>(Self) entrepreneurial</li><li>Problem setting and problem solving</li><li>Sense of urgency</li><li>Writing skills required: clarity, rigor and concision</li></ul>Position based in Athens&nbsp;You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!Important to noteAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 &nbsp;countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Verification & Validation Engineer

We have an open vacancy for a Cyber Security Tester who will be responsible for Performing Security Assessments. 💼 Working Model:&nbsp;Hybrid *Excited about the role but prefer fully remote? Let's talk!📌 What Awaits You as a Cyber Security Tester<ul><li>Conduct Wifi Security Assessment,</li><li>Conduct External Security Assessment</li><li>Conduct (Simple/Complex) Web/Mobile Security Assessments</li><li>Conduct Vulnerability Assessments</li><li>Conduct Internal Security Assessment (Active Directory, Infrastructure)</li><li>Explain, demonstrates and documents, as needed, the operational impact of identified vulnerabilities</li><li>Maintain and update methodologies</li><li>Assists customer with implementing policies and tactics, techniques and procedures for conducting assessments</li><li>Reports on findings to stakeholders and makes suggestions for security improvements</li><li>Develop/Enhance internal tools</li></ul>🕵️‍♂️&nbsp;What We’re Looking For:Required Experience and Skills:<ul><li>2 or more years of experience in a similar position</li><li>4 or more years of experience in software development, engineering, administration</li><li>Academic studies or training in the fields of information security, application/software development, networking, system administration, and/or engineering.</li><li>Industry Certifications like (e.g. OSCP, CRTP, CRTO etc.).</li><li>Very Good understanding of web technologies/services, mobiles, networking, operating systems, server services/applications, wireless technologies and hardware.</li><li>Good understanding of security technologies such as firewalls, IDS/IPS, application gateways/filters, anti-virus, encryption, security information and event management (SIEM), mobile security, asset discovery, identity authentication management, and access control.</li><li>Knowledge of security community best practices and methodologies such as OWASP and OSSTMM</li><li>Hands-on experience</li><li>Good Experience with Kali Linux</li><li>Good Experience with penetration testing tools</li><li>Strong analytical skills, critical thinking and attention to detail</li><li>Good communication skills</li><li>Ability to work efficiently both within a team and independently</li><li>Fluency in Greek and English languages, oral and written</li></ul>Consider a plus:<ul><li>Writing code with scripting languages such as Python and Bash</li><li>Analyzes, disassembles and reverse engineers code to discern weaknesses for exploitation</li><li>Develops exploits and tools for assessments or attacks</li><li>Malware development</li></ul>🤝&nbsp;What You’ll Gain at Neurosoft:<ul><li>Dynamic Environment:&nbsp;Work in a friendly, innovative, and collaborative setting.</li><li>Professional Growth:&nbsp;Fully funded formal training and certifications.</li><li>Competitive Compensation:&nbsp;Enjoy a robust package that values your skills.</li><li>Comprehensive Benefits:&nbsp;Private health insurance and work-life balance initiatives.</li><li>Team Spirit:&nbsp;Join corporate sports teams and thrive in our supportive community.</li><li>Guided Onboarding:&nbsp;Start your journey with the help of a dedicated Buddy.</li></ul>🌍 Why NeurosoftNeurosoft is a leading Managed Services Provider (MSP) specializing in&nbsp;Cybersecurity,&nbsp;Technology Solutions, and&nbsp;Field Services. With over 300 skilled professionals and a robust presence in Greece and Cyprus, we empower businesses with premium, integrated services. Listed on the Italian Stock Exchange, Neurosoft continuously delivers innovation and reliability to both private and public sectors.&nbsp;

Cyber Security Tester


We’re seeking a skilled Network Engineer (L1) to be responsible for the initial receipt, classification, and basic troubleshooting of customer incidents and service requests, focusing on network, cloud, and system infrastructure. The ISC operates on a 24x7 shift rotation to ensure continuous service availability for customers.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Hybrid🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to:&nbsp;ISC Network Team Leader🕵‍♀️ &nbsp;What we are looking for:Technical Diploma or&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Preferred Certifications (Not Mandatory but Advantageous):·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA A+,·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Juniper JNCIA-Junos·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fortinet NSE 3 or/and NSE4·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA Network+ or CCNA·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)🎯&nbsp;Main Responsibilities<ul><li>Act as the initial point of contact for customers, receiving incidents, service requests, and inquiries via ticketing system, phone, or email.</li><li>Perform initial triage, classification, and prioritization of incoming tickets in accordance with Service Level Agreements (SLAs) and escalation processes.</li><li>Monitor network infrastructure, firewalls, SD-WAN, and cloud services for performance and security issues.</li><li>Identify and troubleshoot basic network issues, such as connectivity failures, latency, and packet loss.</li><li>Monitor Windows/Linux servers, virtualization platforms, and Azure cloud environments for performance issues.</li><li>Escalate complex or unresolved issues to L2 / L3 teams following established procedures.</li><li>Perform initial diagnostics using tools such as FortiManager, FortiAnalyzer, Zabbix, and Junos Space.</li><li>Provide first-line support for customer inquiries related to network connectivity, VPN access, and firewall policies.</li><li>Log all incidents, service requests, and troubleshooting steps accurately in the ticketing system.</li><li>Follow Standard Operating Procedures (SOPs) for troubleshooting, monitoring, and escalation.</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Relevant experience in IT support / helpdesk roles will be considered a strong plus</li><li>Basic understanding of networking principles (TCP/IP, routing, switching).</li><li>Familiarity with one or more of the following technologies: Fortinet SD-WAN or FortiGate platforms, Juniper Networks devices, On-premises Windows Server environments (Active Directory, Exchange), Office 365 services (basic user administration, email troubleshooting), Linux systems (basic commands, performance and availability monitoring)</li><li>Strong problem-solving skills and ability to follow troubleshooting guides.</li><li>Excellent communication skills (written and verbal) in [Language Requirement, e.g., English].</li><li>Ability to work under pressure in a fast-paced, 24x7 operational environment.</li><li>Willingness to work on a rotating shift schedule, including nights, weekends, and public holidays.</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

Network Engineer (L1)

Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense. If you join us in the role of&nbsp;Security by Design Architect,&nbsp;this is what you can expect from us&nbsp;(LEAVE ONLY APPLICABLE PERKS AND BENEFITS):<ul><li>Attractive salary and an overall competitive package</li></ul>+ info about Transportation subsidy, Meal allowance, Easter bonus, Christmas bonus, Gift cards, Benefits for children, Annual leave bonus, Extra salaries<ul><li>Well-structured training for the job and constant support from your manager</li><li>Hybrid way of working</li><li>Flexible work hours</li><li>Home equipment allowance</li><li>Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)</li><li>Private health insurance</li><li>Healthcare cost reimbursements</li><li>Sponsored sports activities</li><li>Voluntary pension fund (company-sponsored retirement plan or pension)</li><li>Referral bonuses for recommending new team members to join the company</li></ul> About your future roleAs our Security by Design Architect in the Secure Design team, you will be part of the Group Security by Design &amp; Delivery (SDD) department, within the Group CISO Area of the Nexi Group. The SDD is international and operates at the Nexi Group level, with a mission to ensure that security requirements are integrated into all Projects across the Group (Business and other), as well as to manage Security Projects and Delivery of the Group CISO Area. SDD consists of two Teams: Secure Design team and Security Delivery team. Secure Design team is powered by our Security by Design Architects, who are located in different European countries with Nexi Group presence.&nbsp;Your key responsibilities in this role will be:<ul><li>Proactively contribute to Secure Design and its initiatives, related internal processes and methods, and drive target outcomes in line with defined strategies.&nbsp;</li><li>Ensure the definition, cost estimation and integration of security requirements into IT projects, as part of the Security and Privacy by Design process&nbsp;</li><li>Act as an interface for the Group CISO Area and coordinate various stakeholders</li><li>Conduct security reviews of technical architecture designs and related artefacts.&nbsp;</li><li>Represent Security by Design &amp; Delivery in the Technical Design Authority (TDA) process.</li><li>Support other tasks, in line with agreed priorities.</li><li>&nbsp;</li></ul>What makes you the best person for this job?As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. Qualifications needed to be successful in this role:<ul><li>University degree, preferred in IT domain.&nbsp;</li><li>Excellent command of English and Italian language (both written and spoken)</li><li>Proactivity and ability to work both individually and as part of a team, in an international environment.&nbsp;</li><li>5+ years of experience in information security principles and technologies.&nbsp;</li><li>Excellent understanding of security frameworks, architecture, and engineering principles.&nbsp;</li><li>Good understanding of privacy, business continuity and disaster recovery principles.&nbsp;</li><li>Good understanding of physical security principles and good practices.&nbsp;</li><li>Good spoken and good written communication skills, including report writing for different audiences.&nbsp;</li><li>Analytical skills with attention to details.&nbsp;</li><li>Problem-solving skills with ability to generate concrete and applicable solutions under minimum supervision.&nbsp;</li><li>Ability to work in a fast-paced environment with concurrent activities, changing priorities and strict deadlines.&nbsp;</li><li>Ability to drive and improve areas which may involve collaboration with different teams.</li></ul>Additional skills and experience that would make you stand out:<ul><li>Understanding of highly regulated environments, ideally in financial sector (e.g. PCI, GDPR, NIS, DORA)</li><li>Relevant security and project management certifications are considered as a plus</li><li>Word processing applications, spread sheet and presentation applications.&nbsp;</li><li>Adaptability and flexibility, Growth Mindset</li><li>&nbsp;</li></ul>

Security by Design Architect

Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense. If you join us in the role of&nbsp;IT Operator,&nbsp;this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package</li><li>Well-structured training for the job and constant support from your manager</li><li>Hybrid way of working</li><li>Flexible work hours</li><li>Equipment needed for the role&nbsp;</li><li>Private health insurance</li><li>Voluntary pension fund&nbsp;</li><li>Referral bonuses for recommending new team members to join the company</li></ul> About your future roleYour key responsibilities in this role will be:<ul><li>Working as a member of the Batch management team &amp; performing duties to operate CMS Consoles, File Transmission Servers,</li><li>File Transmission Applications</li><li>Ensuring job scheduling, transmission processing and data Processing</li><li>Reporting documentation and backup operations</li><li>Event management</li><li>System Monitoring – Alerting procedures</li><li>Performing defined tasks per documented instructions/processes</li><li>Responding to incoming telephone calls, email and concluding inquiries from internal/external (clients) personnel</li><li>Making appropriate changes to the documentation, as needed</li><li>Following security requirements set by corporate and global policies</li><li>Working effectively based on instructions &amp; manuals</li><li>Acting independently to manage and coordinate resolution of issues</li><li>Facilitating controlled changes to the environment to ensure accordance with corporate standards and procedures &nbsp;</li></ul>What makes you the best person for this job? As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. Qualifications needed to be successful in this role:<ul><li>Bachelor Degree at Information Technology and/or Certifications or equivalent or 0 - 3 years of related technical experience</li><li>Excellent computer literacy</li><li>Very good command of English language</li></ul>Additional skills and experience that would make you stand out:<ul><li>Ability to learn quickly and understand internal business processes/functions and procedures</li><li>Ability to work on 24/7 rotation shifts</li><li>Good understanding of the key processes in the business and the business rules that impact the development and/or implementation of information systems.</li><li>Ability to work under medium supervision with management and technical groups within the functions they support</li><li>Good communication skills</li></ul>Life at Nexi Discover more about us and what it's like to be part of Nexi by visiting this page:&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.nexigroup.com/en/people/life-at-nexi/overview/?utm_source=career-platform&amp;utm_medium=job-openings&amp;utm_content=standard">https://www.nexigroup.com/en/people/life-at-nexi/overview/?utm_source=career-platform&amp;utm_medium=job-openings&amp;utm_content=standard</a>. Learn about our values, meet our communities, and see how we are shaping the future of digital payments together. Apply now!If this opportunity resonates with you, we'd love to hear from you!Please apply at your earliest convenience. We'll be reviewing applications continuously and closing the position once we've found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.By exploring this job opening, you're one step closer to joining us. We're excited to learn more about you!

IT Operator

Are you looking to kick off your career journey?Do you like the idea of joining the European PayTech?If so, you are at the right place!Our graduate program offers you the chance to create your unique career path within our diverse international team, operating in more than 25 countries. Rotate among different departments, learn from experienced professionals, and make a difference by working on real business cases.&nbsp;About the programOur Graduate Program is more than a learning path - it's a journey where you will work on real business cases and have a direct impact on business results.What can you expect?<ul><li>Permanent position in one of the business departments from the start of your employment.</li><li>Two rotations between different business departments during the 12-month program.</li><li>Project Management and Communication training path after the first six months.</li><li>Continuous learning and skill improvement through structured training sessions at our Digital PayTech University.</li><li>Opportunity to develop business ideas, implement them, and build your network of stakeholders within a group of highly skilled business leaders from all over Europe.</li></ul>What makes you stand out as the ideal participant for this program?If you see yourself in the description that follows, you should definitely take the first step and apply!<ul><li>You have a master's degree in Engineering, STEM or Economics &amp; Business graduated within the last 12 months or will graduate in 2025.</li><li>You are a career starter with no more than one year of working experience.</li><li>You are fluent in English and in the local language of the country you are applying for (any additional language is beneficial).</li><li>You can easily imagine working in an international environment and actively collaborating with colleagues from all over Europe (if you have study or work-related international experience from abroad, that will be considered a beneficial qualification).</li><li>You are committed to your work, have an exciting university career with proven great results, enjoy learning new things, feel confident to own projects by yourself and like being part of a team.</li><li>For you, formal training is a starting point - you always look for more and want to make a difference in everything you work on.</li></ul>&nbsp;Apply Now!Don't miss out on this amazing opportunity. Apply today and discover what's in it for you!We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong. By applying to our Graduate Program, you're one step closer to joining us.We're excited to learn more about you!

Graduate in IT Greece

Graduate in Product

As a&nbsp;Client Service Manager, you’ll join a collaborative and forward-thinking team based in Krioneri.&nbsp; About Your Future Role In this position, you will:<ul><li>Managing the entire lifecycle of Change Requests under his/her&nbsp;responsibility</li><li>Managing relations with the customer for problems concerning the service&nbsp;trend</li><li>Providing support in addressing the maintenance needs for the company’s services or the customer, managing relations/communication with the&nbsp;customer</li><li>Managing relations with the customer for evolutionary and corrective maintenance&nbsp;activities</li><li>Management&nbsp;of&nbsp;customer&nbsp;relations&nbsp;in&nbsp;the&nbsp;event&nbsp;of&nbsp;an&nbsp;incident escalation</li><li>Managing complaints received from customers</li><li>Managing reimbursements and penalties</li><li>Managing responses to customer requests</li><li>Verifying the progress status of open problem tickets to provide feedback to the customer, where necessary</li><li>Managing technical committee meetings with customers to analyze the trend of service levels and discuss the progress status of requests</li><li>Providing support to the audit process initiated by customers, in collaboration with the departments involved</li><li>Providing support to the Account Management office in preparing offers</li><li>Providing support in defining the methods of managing customers in terms of technical committees, work progress meetings, acceptance tests, etc.</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>3+ years of experience in a similar role</li><li>Experience in the banking or payment sector would be considered as an advantage</li><li>Project Management experience especially in managing software related projects. A relevant certification would be considered as a plus.</li><li>Good understanding of IT systems</li><li>Bachelor’s degree holder or equivalent</li><li>Computer literacy (MS Office)</li><li>Excellent command of the English language</li><li>Excellent communication and organizational maneuvering skillset.</li><li>Strong collaborative skills with customers, vendors and internally.</li></ul> Good to Have Skills:&nbsp;<ul><li>Strong interpersonal, written and verbal communication, presentation and organizational skills</li><li>Strong customer orientation</li><li>Problem-solving attitude, with strong adaptability skills.</li><li>Ability to multitask and fast shift priorities if needed.</li><li>Ability to work under minimum supervision upon assigned tasks</li><li>Be able to work independently with minimal supervision using contractual agreements and company policies and procedures as guidelines</li><li>Must be able to determine root cause and resolution of issues in a timely manner</li></ul>Even if you don’t check every box,&nbsp;your unique potential and willingness to learn&nbsp;could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions&nbsp;</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Life and Medical benefits&nbsp;including Life &amp; Health Insurance, Annual Check Up &amp; Direct Medical Assistance programme</li><li>Ticket Restaurant&nbsp;Vouchers&nbsp;</li><li>Hybrid&nbsp;working model</li><li>Company Blood Bank</li></ul>Discover Life at Nexi We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our&nbsp;<a target="_blank" rel="nofollow" href="https://www.nexigroup.com/en/people/life-at-nexi/overview/?utm_source=career-platform&amp;utm_medium=job-openings&amp;utm_content=standard.">Life at Nexi</a>&nbsp;page.Diversity and Inclusion at Nexi We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive.&nbsp;Your Next Step Starts Here If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!&nbsp;After you submit your application, it will be evaluated by Nexi Greece's Human Resources Department and, if your academic and professional profile meets the requirements of the position in question, we will contact you to schedule a personal interview.Your Personal Data will be processed by Nexi Greece in its capacity as Data Controller, according to the information you will find available in the below link;https://www.nexigreece.gr/content/dam/nexigreece/download/privacy/EN-nexi-greece-processing-services-candidates-privacy-notice.pdf

Client Service Manager

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