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Aoristou

Internship

Orismenou

Seasonal

Volunteer

FullTime

OnSite

As a Host, you will be responsible for managing the in-house and post-stay experiences for our guests. Your role is to ensure that every guest receives personalized, world-class service, and their needs and expectations are exceeded at every stage of their stay. You will be the face of the resort, greeting guests, managing their requests, and ensuring they have a seamless and memorable experience. Your knowledge of the resort, local attractions, and services will allow you to anticipate guest needs and provide recommendations, ensuring that every detail is taken care of.&nbsp;Key Duties and Responsibilities<ul><li>Provide exceptional service that exceeds guest expectations and fosters customer loyalty.</li><li>Build positive relationships with guests while maintaining a professional and attentive manner.</li><li>Anticipate guest needs and deliver immediate assistance when requested.</li><li>Ensure that all in-house guest requests are promptly met, maintaining a high level of satisfaction.</li><li>Coordinate and organize a warm welcome and a fond farewell for individual guests.</li><li>Communicate guest arrivals, preferences, and special requests to relevant departments.</li><li>Collect guest preferences throughout their stay and tailor experiences accordingly.</li><li>Demonstrate exemplary conduct, maintaining high grooming standards.</li><li>Cooperate with other departments to ensure seamless and efficient operations.</li><li>Ensure your work area is always clean and maintained to the highest standards.</li><li>Assist with any additional duties as directed by the Guest Relations/Hosts Team Leader or management. &nbsp;</li></ul>Skills, Qualifications, and Requirements<ul><li>Minimum of 2 years' experience as a Butler, Receptionist, or Guest Relations agent in a five-star hospitality environment.</li><li>Excellent command of the English language (additional languages are a plus).</li><li>Proficient in computer programs, including MS Office, Excel, and Opera.</li><li>Ability to work well under pressure and handle multiple tasks simultaneously.</li><li>Strong organizational and communication skills.</li><li>Business or Management qualifications are desirable. &nbsp;</li></ul>What We Offer<ul><li>Competitive salary and benefits.</li><li>Comprehensive training and development opportunities.</li><li>40-hour workweek on a rotating schedule, with 2 days off per week.</li><li>Complimentary staff meals during shifts.</li><li>Private health insurance and prepaid bonus card.</li><li>Special discounts at partnered businesses.</li><li>An exciting work environment in one of the world’s most exclusive destinations.</li></ul>

Host | One&Only Aesthesis Athens (7561)

The Spa Therapists at One &amp; Only Aesthesis, Guerlain Spa, are responsible for delivering exceptional treatments to guests of the spa in line with Guerlain and Hotel brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Responsible for revenue generation through retail, up selling and cross sales to other business centers in the spa.The position is seasonal.&nbsp;Key Duties and Responsibilities<ul><li>Perform all treatments at an exceptional standard, as per the Guerlain protocols and standards taught in training, whilst tailoring to the client’s specific needs.</li><li>Update own knowledge of products and treatment brand standards, outside of formal training by Guerlain and Head Therapist.&nbsp;</li><li>Always ensure confidentiality including data protection, medical details and any information provided in confidence by the client.</li><li>Report any guest complaints to the SPA Manager/Director of Wellness so that they can be handled promptly and effectively.&nbsp;</li><li>Carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.&nbsp;</li><li>Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase.</li><li>Ensure that daily sales figures are accurately recorded.</li><li>Day-to-day responsibility for equipment, products, cleanliness and hygiene of the treatment and preparation areas.</li><li>Support the Spa Attendants where required in maintaining cleanliness and hygiene in the spa facilities.&nbsp;</li><li>Support all departments in the spa including covering reception and spa attendant duties as and when required.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Certified/ diploma’s as a beauty therapist</li><li>Minimum of 1 year working experience in the 5 star spa/ hotel environment</li><li>&nbsp;</li></ul>&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

SPA Therapist, One&Only Aesthesis, Athens (8244)

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host | one&only aesthesis athens (7561)

One&Only Resorts

spa therapist, one&only aesthesis, athens (8244)

One&Only Resorts