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As a Junior Quality Control Engineer at INTRALOT, you’ll be part of the team that ensures the quality and reliability of our Video Lottery Terminal (VLT) software solutions. You’ll gain hands-on experience in testing, learn from experienced engineers, and play a key role in delivering top-quality gaming products.Here’s what you’ll be doing:<ul><li>Support the design and execution of test plans and test cases based on Functional Requirement Specifications (FRS).</li><li>Participate in testing across various phases (preparation, integration, FAT).</li><li>Help track and verify defect resolutions.</li><li>Collaborate closely with developers and senior testers to ensure product excellence.</li></ul>Job requirementsWhat We’re Looking For<ul><li>Degree in Computer Science, Mathematics, Physics, or a related field.</li><li>Some experience or academic projects involving software testing or quality assurance.</li><li>Basic understanding of Unix/Linux and Windows Server environments.</li><li>Familiarity with databases (e.g., Oracle, SQL Server) and network fundamentals will be a plus.</li><li>Eagerness to learn tools like Jira and Zephyr.</li><li>Strong communication skills in Greek and English.</li><li>A team-player attitude, attention to detail, and curiosity to grow in the QA field.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

Junior Quality Control Engineer

INTRALOT is looking for a Pre-Sales &amp; Bidding Manager to drive the development of high-quality, competitive, and compliant bid responses. In this role, you will be responsible for managing the end-to-end bidding process, ensuring alignment with customer requirements and industry regulations. You will collaborate with technical and business teams to deliver structured proposals that effectively present INTRALOT’s value proposition.&nbsp;Key Responsibilities<ul><li>Manage the full bid lifecycle, from qualification and proposal development to submission and contract negotiations.</li><li>Analyze RFPs and bid requirements, ensuring compliance and technical feasibility.</li><li>Develop structured, compelling proposals, integrating technical and commercial content.</li><li>Coordinate inputs from multiple teams, including Sales, Marketing, Product, Finance, Legal, and Technical experts.</li><li>Maintain and enhance the proposal content database, ensuring accuracy and efficiency.</li><li>Monitor industry trends in Lottery &amp; Gaming, including gaming platforms, PAM, networks, and system architectures.</li><li>Support sales pipeline management, identifying and tracking business opportunities.</li></ul>Job requirementsWhat You Bring<ul><li>Bachelor’s degree in IT, Computer Engineering, Computer Science, Informatics or related field (Master’s preferred).</li><li>5-7 years of experience in Bid Management, Technical Writing or Pre-Sales</li><li>Familiarity with public procurement processes, government tenders, and compliance frameworks.</li><li>Understanding of hardware &amp; software procurement, system architectures, and IT solutions.</li><li>Strong analytical and communication skills, with the ability to structure complex information into clear, persuasive proposals.</li><li>Fluency in Greek &amp; English, both written and spoken.</li><li>Detail-oriented mindset, with the ability to manage multiple projects under strict deadlines.</li></ul>&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

Pre Sales and Bidding Manager

As a Senior Application Support Engineer, you will play a key role in ensuring the reliability and smooth operation of our applications. You will handle complex production issues, contribute to system optimizations, and mentor junior team members. Your responsibilities include:<ul><li>Troubleshooting and resolving production incidents at the 2nd level within the agreed SLAs.</li><li>Performing root cause analysis (RCA) to identify and mitigate recurring issues.</li><li>Enhancing and optimizing existing monitoring and alerting systems (Nagios, Grafana, NewRelic).</li><li>Collaborating with cross-functional teams (Development, DevOps, and QA) to improve system stability.</li><li>Reproducing incidents in test environments and validating fixes before deployment.</li><li>Owning problem tracking and resolution, ensuring continuous service improvement.</li><li>Providing guidance and technical support to junior team members.</li></ul>Job requirementsTo excel in this role, you should:<ul><li>Hold a degree in Computer Science, Software Engineering, or a related field.</li><li>Have 4+ years of experience in Application Support, System Administration, SW-QA, or DevOps.</li><li>Possess strong system administration skills in Linux (Windows experience is a plus).</li><li>Be proficient in MySQL and familiar with Oracle or MongoDB.</li><li>Have experience with monitoring tools such as Nagios, Grafana, or NewRelic.</li><li>Be comfortable with automation and scripting (e.g., Bash, Python) for troubleshooting and optimization.</li><li>Communicate effectively in both Greek and English.</li></ul><ul><li>Be a team player who values collaboration and knowledge sharing📌 This role may require shift work and occasional international travel due to our global clientele.&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.</li></ul>

Senior Application Support Engineer

In 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.As part of our ongoing growth, Imerys is redesigning its Credit Management structure, focusing on harmonizing and standardizing processes, while adapting credit policies across Europe. We are committed to enhancing our cash flow strategies, analyzing payment patterns, and identifying risks through data-driven insights. As part of this transformation, we are establishing a dedicated Collections team to further strengthen our collections process and contribute to the success of our finance teamWe are actively looking for Italian-speaking professionals to join our international collection team and support our entities across the Italian phone region.&nbsp;What We Offer<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities<ul><li>Assist in the collection of outstanding debts through effective communication via phone and email</li><li>Maintain accurate records of customer interactions and account statuses in our CRM system</li><li>Send Statement of Accounts and dunning letters</li><li>Collaborate with internal departments to resolve issues impacting collections (payment behavior, billing issues, credit notes, …)</li><li>Identify and escalate complex account issues to appropriate team members</li><li>Prepare and present reports on collections activities and account statuses to management</li><li>Support the overall goals of the finance team and contribute to continuous improvement initiatives</li></ul> &nbsp;Qualifications<ul><li>Bachelor's degree in Accounting, Finance, or Business is a plus</li><li>0-2 years of relevant experience in Accounting, Collections, Credit, or related financial services roles</li><li>Fluency in English and Italian (additional languages are a plus)</li><li>Experience with ERPs (SAP experience is a plus)</li><li>Competent knowledge in Microsoft Office and/or Google Sheets</li><li>Ability to adapt to changing situations and willingness to learn</li><li>Strong time management and organizational skills</li><li>Excellent communication skills with a focus on customer relations</li><li>A proactive, solution-oriented approach to tasks</li></ul> Why Join Imerys?At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.If you are passionate about collections, speak multiple languages, and want to be part of a leading global company, we want to hear from you!om the HR contact responsible for the role.

Collections Specialist (Italian Speaker)

Are you fluent in Dutch and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Dutch-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Dutch-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Dutch&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul> Τι προσφέρουμεBenefits• Competitive salary • Benefits and discounts (phone plans, meal tickets etc). • Contract of indefinite duration through our partners • The opportunity to become the next star Of Grand CosmotelDevelopmentYour personal growth is priority for us! We offer you unlimited access to digital platforms &amp; educational programs, career opportunities in more complex roles and the chance to give prominence to your talent in Pan-European competitions.Health &amp; WellnessYou have the chance to be part of our sport teams, participate in mental &amp; physical well being seminars and gain access to the «The Coach» a physical training digital platform.

Dutch Customer Service Representative Athens / Hybrid

Spanish Customer Service RepresentativeAthens / HybridAre you fluent in Spanish and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Spanish-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Spanish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Spanish&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Spanish Customer Service Representative
Athens / Hybrid

Portuguese Customer Service RepresentativeAthens / HybridAre you fluent in Portuguese and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Portuguese -Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Portuguese-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Portuguese&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Portuguese Customer Service Representative
Athens / Hybrid

Polish Customer Service RepresentativeAthens / HybridAre you fluent in Polish and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Polish-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Polish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Polish&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Polish Customer Service Representative
Athens / Hybrid

German Customer Service RepresentativeAthens / HybridAre you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;German&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

German Customer Service Representative
Athens / Hybrid

Norwegian Customer Service RepresentativeAthens / HybridAre you fluent in Norwegian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Norwegian-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Norwegian-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Norwegian&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Job Ads Αττική - Page 20

junior quality control engineer

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senior application support engineer

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collections specialist (italian speaker)

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portuguese customer service representative athens / hybrid

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german customer service representative athens / hybrid

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norwegian customer service representative athens / hybrid

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