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Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, seeking for E-Invoicing Systems Consultant.🧩 About the RoleAs an E-Invoicing Systems Consultant, you will work closely with clients to deliver customized, seamless e-invoicing solutions. You'll help optimize integrations, provide expert guidance, and collaborate to ensure clients get the most out of our platform, all while addressing their unique business needs.⚙️ What You’ll Be Doing<ul><li>Be the go-to expert for our partners and clients, delivering consulting and support for digital invoicing solutions.</li><li>Customize and extend our Commercial Platform’s integration API to align with customer workflows and requirements.</li><li>Guide partners through the implementation journey, from setup to training on our e-Invoicing web applications.</li><li>Work closely with clients to gather requirements, understand their challenges, and recommend smart, effective solutions.</li><li>Collaborate with internal development teams to turn business needs into clear, actionable tasks.</li><li>Troubleshoot both technical and business-related issues.</li></ul>✅What We’re Looking For<ul><li>At least 3 years of experience in a technical support environment.</li><li>BSc in Computer Science or equivalent.</li><li>Advanced experience with XML and JSON files.</li><li>Hands-on experience with APIs, integrations, and digital platforms.</li><li>Solid understanding of e-invoicing systems and related technologies.</li><li>Experience with ERP Systems.</li><li>Strong communication skills—you can translate tech talk into everyday language for clients.</li><li>Excellent command of English, both written and oral.</li></ul>💼What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

E-Invoicing Systems Consultant

Epsilon Net, the largest Group of Business Software in Greece with&nbsp; a full portfolio of specialized services and software solutions,&nbsp; offers you:Career Growth –&nbsp;Join a team where you can develop, learn, and evolve.Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence.Top Clients &amp; Technology –&nbsp;Work with the best professionals in the development sector and cutting-edge toolsAs a &nbsp;Cloud Engineer:📌Your mission:<ul><li>Administer, Maintain, Monitor and Manage Company’s Cloud Infrastructure</li><li>Document processes &amp; provide SLA reports</li><li>Keep up to date with new cloud technologies and best practices in Cloud Environments (Microsoft Azure)</li><li>Availability outside of working hours to resolve emergency issues promptly</li></ul>📚What You Need:<ul><li>Bachelor's degree in Computer Science, Information Systems, Engineering, or related field</li><li>At least 4-year experience in Microsoft Azure Cloud</li><li>Strong understanding of Security Concepts</li><li>Strong understanding of Networking Principles</li><li>Scripting knowledge</li><li>Effective problem-solving skills</li><li>Organization, Prioritization and Time Management skills</li><li>Excellent command of English, both written and oral</li><li>Strong verbal and written communication skills</li></ul>🌟Bonus points if you have:<ul><li>Cloud Certifications (AZ-104, ΑΖ-500)</li><li>MS SQL Server Administration (Windows, Azure)</li><li>Web Server Administration (IIS, Apache, NginX)</li><li>Containers</li><li>Linux operating systems</li><li>ISO 27001 Policies &amp; Procedures</li></ul>What We Offer:💰 Competitive salary &amp; benefits package📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College)🩺 Private medical insurance &amp; psychological support services💻 Hybrid working model🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women)

Cloud Engineer

JOB SUMMARY<ul><li>A highly productive, independent statistical data sciences lead ensuring excellence in the delivery of analysis ready datasets, analysis results, and displays such as tables, listings, and figures to advance research, development, and commercialization of the Pfizer portfolio following Pfizer SOPs and processes.</li><li>Ensures adherence to high quality statistical data sciences principles, processes and techniques in the production of clinical reports.</li><li>This role is the statistical data sciences point of contact at the study level, and will support at the asset/submission level.</li></ul>JOB RESPONSIBILITIES<ul><li>Will deliver through combination of oversight of in-house statistical data scientists / vendors / offshore support as well as through hands on application of statistical data sciences techniques (e.g., use of tools such as SAS, R, and Python to process clinical trial data and big data sources such as Real World Evidence to inform decision making).</li><li>Works with department leadership and project teams to establish strategy, timelines, and resourcing of deliverables for their study(ies).</li><li>Accountable for the quality and timely delivery of datasets, analysis results and displays required for their clinical study reports as well as other asset level deliverables they may contribute to under the leadership of the asset lead.</li><li>Ensures appropriate documentation across the lifespan of the study for deliverables and verifies proper Trial Master File filings when appropriate.</li><li>Ensures planning is in place for all deliverables including consideration of special data types and downstream uses of data.</li><li>Works with statisticians, statistical data science resources and other colleagues as appropriate to ensure clear specifications for deliverables are in place.</li><li>Will be knowledgeable in core safety standards as well as Therapeutic Area standards or Industry data standards for unique data types pertinent to their project. May aid in development of standards necessary for their study or asset.</li><li>Will contribute to department level initiatives.</li><li>Proactive at communicating potential issues to upper management.</li><li>Anticipates and solves routine problems, while developing the ability to solve complex problems using skills based on experience and extrapolation to new situations.</li><li>Supervises and supports a team, fostering collaboration and continuous improvement.</li></ul>QUALIFICATIONS / SKILLS<ul><li>Bachelor’s or Master’s (preferred) Degree in Statistics, Data Sciences, Biological Sciences, IT, or related field.</li><li>At least 5 years relevant experience in a pharmaceutical, biotech, CRO, or Regulatory Agency.</li><li>Clinical trials expertise with a thorough understanding of data operations required for the reporting of clinical trial data.</li><li>Good understanding of ICH and Regulatory Guidelines including submission requirements and data conformance (e.g., Pinnacle21).</li><li>Statistical Programming and SAS, R, or Python hands-on experience.</li><li>Familiarity with R packages, Shiny Apps, Markdown reports and other associated data science and data analytics tools and AI/ML highly desired.</li><li>Experience with Real World Evidence and other big data sources and associated standards (e.g.OMOP, JSON, ODHSI ) in support of regulatory filings desired.</li><li>Active participation in relevant industry groups (e.g., PHUSE, CDISC, IHD).</li><li>Routine problem solving skills, developing the ability to solve complex problems using skills based on experience and extrapolation to new situations.</li><li>Thorough understanding of clinical data and relevant data standards (e.g., CDISC).</li><li>Extensive knowledge of routine statistical methodology and its application to statistical data sciences.</li><li>Knowledge of vendor processes.</li><li>Demonstrated experience in developing successful partnerships within study teams.</li><li>Strong written and oral communication skills, and project management skills.</li><li>Ability to present technical information to a non-technical audience.</li><li>Proven ability to operate independently.</li><li>Some exposure working across international boundaries and cultures.</li><li>Ability to manage customer expectations.</li><li>Ability to manage work of others in a remote and/or global setting.</li></ul>

Manager, Statistical Data Sciences Lead Athens 

As a Cloud Engineer in our team, you will take a key role in managing cloud solutions within the dynamic gaming industry!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure and AWS.</li><li>Monitor and optimize cloud infrastructure performance.</li><li>Ensure security and compliance in line with industry’s best practices.</li><li>Collaborate with other teams for cloud service integration into enterprise applications.</li><li>Troubleshoot issues and contribute to cost optimization initiatives.</li><li>Note: Networking is handled by a dedicated team; only basic understanding is required for collaboration.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>2–3 years of IT-related experience.</li><li>Azure and AWS certifications (e.g., AZ-104, AZ-305, AWS Solutions Architect Associate).</li><li>Hands-on experience with Azure and AWS services.</li><li>Strong knowledge of computers, storage, and security services.</li><li>Familiarity with automation tools (Terraform, Ansible, ARM templates, CloudFormation).</li><li>Good understanding of Windows administration.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us<ul><li>💸 A competitive compensation package combined with additional benefits.</li><li>💻 Hybrid working model.</li><li>🏥 Private Insurance for you and your family.</li><li>🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.</li><li>📚 An extensive training program upon induction and throughout employment.</li><li>🚀 Exceptional opportunities to learn and develop in a multinational environment.</li><li>🌎 Prospects for professional growth both locally and globally.</li></ul>

As a Junior Quality Control Engineer at INTRALOT, you’ll be part of the team that ensures the quality and reliability of our Video Lottery Terminal (VLT) software solutions. You’ll gain hands-on experience in testing, learn from experienced engineers, and play a key role in delivering top-quality gaming products.Here’s what you’ll be doing:<ul><li>Support the design and execution of test plans and test cases based on Functional Requirement Specifications (FRS).</li><li>Participate in testing across various phases (preparation, integration, FAT).</li><li>Help track and verify defect resolutions.</li><li>Collaborate closely with developers and senior testers to ensure product excellence.</li></ul>Job requirementsWhat We’re Looking For<ul><li>Degree in Computer Science, Mathematics, Physics, or a related field.</li><li>Some experience or academic projects involving software testing or quality assurance.</li><li>Basic understanding of Unix/Linux and Windows Server environments.</li><li>Familiarity with databases (e.g., Oracle, SQL Server) and network fundamentals will be a plus.</li><li>Eagerness to learn tools like Jira and Zephyr.</li><li>Strong communication skills in Greek and English.</li><li>A team-player attitude, attention to detail, and curiosity to grow in the QA field.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

Junior Quality Control Engineer

INTRALOT is looking for a Pre-Sales &amp; Bidding Manager to drive the development of high-quality, competitive, and compliant bid responses. In this role, you will be responsible for managing the end-to-end bidding process, ensuring alignment with customer requirements and industry regulations. You will collaborate with technical and business teams to deliver structured proposals that effectively present INTRALOT’s value proposition.&nbsp;Key Responsibilities<ul><li>Manage the full bid lifecycle, from qualification and proposal development to submission and contract negotiations.</li><li>Analyze RFPs and bid requirements, ensuring compliance and technical feasibility.</li><li>Develop structured, compelling proposals, integrating technical and commercial content.</li><li>Coordinate inputs from multiple teams, including Sales, Marketing, Product, Finance, Legal, and Technical experts.</li><li>Maintain and enhance the proposal content database, ensuring accuracy and efficiency.</li><li>Monitor industry trends in Lottery &amp; Gaming, including gaming platforms, PAM, networks, and system architectures.</li><li>Support sales pipeline management, identifying and tracking business opportunities.</li></ul>Job requirementsWhat You Bring<ul><li>Bachelor’s degree in IT, Computer Engineering, Computer Science, Informatics or related field (Master’s preferred).</li><li>5-7 years of experience in Bid Management, Technical Writing or Pre-Sales</li><li>Familiarity with public procurement processes, government tenders, and compliance frameworks.</li><li>Understanding of hardware &amp; software procurement, system architectures, and IT solutions.</li><li>Strong analytical and communication skills, with the ability to structure complex information into clear, persuasive proposals.</li><li>Fluency in Greek &amp; English, both written and spoken.</li><li>Detail-oriented mindset, with the ability to manage multiple projects under strict deadlines.</li></ul>&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

Pre Sales and Bidding Manager

As a Senior Application Support Engineer, you will play a key role in ensuring the reliability and smooth operation of our applications. You will handle complex production issues, contribute to system optimizations, and mentor junior team members. Your responsibilities include:<ul><li>Troubleshooting and resolving production incidents at the 2nd level within the agreed SLAs.</li><li>Performing root cause analysis (RCA) to identify and mitigate recurring issues.</li><li>Enhancing and optimizing existing monitoring and alerting systems (Nagios, Grafana, NewRelic).</li><li>Collaborating with cross-functional teams (Development, DevOps, and QA) to improve system stability.</li><li>Reproducing incidents in test environments and validating fixes before deployment.</li><li>Owning problem tracking and resolution, ensuring continuous service improvement.</li><li>Providing guidance and technical support to junior team members.</li></ul>Job requirementsTo excel in this role, you should:<ul><li>Hold a degree in Computer Science, Software Engineering, or a related field.</li><li>Have 4+ years of experience in Application Support, System Administration, SW-QA, or DevOps.</li><li>Possess strong system administration skills in Linux (Windows experience is a plus).</li><li>Be proficient in MySQL and familiar with Oracle or MongoDB.</li><li>Have experience with monitoring tools such as Nagios, Grafana, or NewRelic.</li><li>Be comfortable with automation and scripting (e.g., Bash, Python) for troubleshooting and optimization.</li><li>Communicate effectively in both Greek and English.</li></ul><ul><li>Be a team player who values collaboration and knowledge sharing📌 This role may require shift work and occasional international travel due to our global clientele.&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.</li></ul>

Senior Application Support Engineer

In 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.As part of our ongoing growth, Imerys is redesigning its Credit Management structure, focusing on harmonizing and standardizing processes, while adapting credit policies across Europe. We are committed to enhancing our cash flow strategies, analyzing payment patterns, and identifying risks through data-driven insights. As part of this transformation, we are establishing a dedicated Collections team to further strengthen our collections process and contribute to the success of our finance teamWe are actively looking for Italian-speaking professionals to join our international collection team and support our entities across the Italian phone region.&nbsp;What We Offer<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities<ul><li>Assist in the collection of outstanding debts through effective communication via phone and email</li><li>Maintain accurate records of customer interactions and account statuses in our CRM system</li><li>Send Statement of Accounts and dunning letters</li><li>Collaborate with internal departments to resolve issues impacting collections (payment behavior, billing issues, credit notes, …)</li><li>Identify and escalate complex account issues to appropriate team members</li><li>Prepare and present reports on collections activities and account statuses to management</li><li>Support the overall goals of the finance team and contribute to continuous improvement initiatives</li></ul> &nbsp;Qualifications<ul><li>Bachelor's degree in Accounting, Finance, or Business is a plus</li><li>0-2 years of relevant experience in Accounting, Collections, Credit, or related financial services roles</li><li>Fluency in English and Italian (additional languages are a plus)</li><li>Experience with ERPs (SAP experience is a plus)</li><li>Competent knowledge in Microsoft Office and/or Google Sheets</li><li>Ability to adapt to changing situations and willingness to learn</li><li>Strong time management and organizational skills</li><li>Excellent communication skills with a focus on customer relations</li><li>A proactive, solution-oriented approach to tasks</li></ul> Why Join Imerys?At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.If you are passionate about collections, speak multiple languages, and want to be part of a leading global company, we want to hear from you!om the HR contact responsible for the role.

Collections Specialist (Italian Speaker)

Are you fluent in Dutch and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Dutch-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Dutch-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Dutch&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul> Τι προσφέρουμεBenefits• Competitive salary • Benefits and discounts (phone plans, meal tickets etc). • Contract of indefinite duration through our partners • The opportunity to become the next star Of Grand CosmotelDevelopmentYour personal growth is priority for us! We offer you unlimited access to digital platforms &amp; educational programs, career opportunities in more complex roles and the chance to give prominence to your talent in Pan-European competitions.Health &amp; WellnessYou have the chance to be part of our sport teams, participate in mental &amp; physical well being seminars and gain access to the «The Coach» a physical training digital platform.

Dutch Customer Service Representative Athens / Hybrid

Spanish Customer Service RepresentativeAthens / HybridAre you fluent in Spanish and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Spanish-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Spanish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Spanish&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

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