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The&nbsp;Operational Control Center (OCC) Duty Officer&nbsp;is responsible for overseeing and managing the day-to-day operations.This role serves as the central point of coordination for all operational activities related to flight operations ensuring the safe, efficient, and punctual operation of flights while adhering to regulatory requirements and company policies.Responsibilities:<ul><li>Supervise and assist, check work processes and take actions during shifts.</li><li>Oversee and manage the operating schedule within agreed safety, operational, compliance, resource and cost guidelines.</li><li>Ensure all shift activities comply with company regulations.</li><li>Provide key disruption management decision making and communication to the network within company policy and industry regulations.</li><li>Ensure all flights operate within OTP KPIs.</li><li>Ensure cost effective and consistent disruption recovery responses initiation and implementation.</li><li>Act as the point of reference on duty during emergencies as documented in the ERP Μanual.</li><li>Liaise with Maintenance on equipment serviceability status and applicable limitations.</li><li>Secure Flight planning and efficient database management.</li><li>Ensure efficient use of published preferred company routes stored in the database.</li><li>Provide a shift report with all relevant events during the period of duty and provide a hand-over briefing to the next shift.</li></ul>Competences:<ul><li>Ability to thrive in a high-pressure environment and make sound decisions under tight deadlines.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Excellent decision-making and problem-solving skills.</li><li>Effective communication and interpersonal skills.</li><li>Keen attention to detail.</li><li>Ability to collaborate across departments and communicate with diverse stakeholders.</li><li>Teamwork and collaboration across departments and stakeholders.</li></ul>Requirements:<ul><li>Previous experience in airline operations, preferably in a supervisory role.</li><li>Strong knowledge of aviation regulations, safety standards, and operational procedures.</li><li>Flexibility to work rotating shifts, including nights, weekends, and holidays as needed.</li><li>Proficiency in using airline operations management systems and software.</li><li>Fluency in oral and written English.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connectingpeople, businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Operational Control Center (OCC) Duty Officer

The&nbsp;Online Travel Agent Accounts Executive&nbsp;is responsible for managing relationships with online travel agencies (OTAs) to drive revenue and ensure the smooth functioning of online booking channels.The OTA Account Executive collaborates closely with internal teams to implement strategies aimed at optimizing sales and enhancing customer satisfaction.Responsibilities:<ul><li>Contribute to the formulation and implementation of digital sales strategy.</li><li>Maximise short- and long-term revenue opportunities and reduce cost of sale.</li><li>Build and maintain long-term strategic relationships with new and existing OTA accounts.</li><li>Coordinate with internal teams to ensure accurate and up-to-date content, including fares, schedules, and promotions, is displayed on OTA platforms.</li><li>Utilize data analytics tools to analyze OTA performance, identify trends, and make data-driven recommendations to improve sales and marketing strategies.</li><li>Generate key performance insights, market trends and business opportunities.</li><li>Monitor OTA performance metrics and devise strategies to maximize revenue generation and profitability.</li><li>Address any booking or payment issues promptly and efficiently, liaising with OTAs and internal departments to ensure timely resolution.</li><li>Stay informed about industry trends, competitor activities, and market developments to identify opportunities for growth and innovation.</li><li>Provide input and initiate recommendations involving product placement, pricing, and program/policy formulation to optimize GQ sales within each trade partner’s marketplace.</li></ul>Competences:<ul><li>Strong negotiation, communication, and interpersonal skills.</li><li>Ability to build and maintain effective relationships.</li><li>Analytical mindset with the ability to interpret data and derive actionable insights.</li><li>Keen attention to detail.</li><li>Excellent organizational and time management abilities.</li><li>Ability to work both independently and collaboratively in a dynamic, fast-paced environment.</li></ul>Requirements:<ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field.</li><li>Previous experience in account management, sales, or business development, preferably in the airline or travel industry.</li><li>Proficiency in Microsoft Office suite and CRM software.</li><li>Fluency in oral and written Greek and English.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connectingpeople, businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Online Travel Agent Accounts Executive

The&nbsp;Sales Support and Reservation Agent&nbsp;is responsible for providing excellent customer service, driving sales, and ensuring efficient operations within the airline industry. This role plays a critical function in driving business growth, increasing brand awareness, and ensuring the successful implementation of the company’s commercial strategies.Responsibilities:<ul><li>Build and maintain relationships with external partners and travel agencies to generate additional sales and revenue.</li><li>Negotiate and close agreements with trade partners and customers.</li><li>Handle on-time customer inquiries and requests.</li><li>Manage and monitor tickets’ reservation.</li><li>Support Group sales operations and reporting.</li><li>Identify customer needs and ensure proper customer experience.</li><li>Cross-collaboration with internal teams.</li></ul>Competences:<ul><li>Exceptional communication and interpersonal skills.</li><li>Very good negotiation skills.</li><li>Time-management skills and ability to work under pressure.</li><li>Teamwork and collaboration.</li></ul>Requirements:<ul><li>Bachelor’s degree in Tourism, Business Administration, or a related field.</li><li>At least two years of experience in the travel industry and in customer service.</li><li>Fluency in oral and written Greek and English.</li><li>Knowledge of French, German or Italian will be considered an asset.</li><li>Proficiency Knowledge of MS Office.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connectingpeople, businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Sales Support and Reservation Agent

The&nbsp;Powerplant Engineer&nbsp;deals with the maintenance, repair, and overall management of the aircraft’s powerplant systems and is responsible in in ensuring the safe, reliable, and efficient operation of aircraft powerplant systems, contributing to the overall safety and performance of company’s fleet.Responsibilities:<ul><li>Develop and implement maintenance schedules and plans for aircraft powerplant systems in accordance with manufacturer recommendations and regulatory requirements.</li><li>Conduct regular inspections, testing, and performance monitoring of aircraft engines, APUs, and related components.</li><li>Diagnose and resolve issues with aircraft powerplant systems, including engine malfunctions, component failures, and performance discrepancies.</li><li>Ensure that all maintenance and repair activities comply with relevant aviation regulations, manufacturer specifications, and airline policies.</li><li>Maintain accurate records of maintenance activities, inspections, repairs, and component replacements.</li><li>Identify opportunities for improving the reliability, efficiency, and safety of aircraft powerplant systems through the adoption of new technologies and best practices.</li><li>Collaborate with aircraft engine manufacturers, suppliers, and service providers to procure spare parts, equipment, and technical support.</li></ul>Competences:<ul><li>Excellent communication skills.</li><li>Detail-oriented and result oriented.</li><li>Attention to detail and a commitment to safety and quality.</li><li>Teamwork and collaboration.</li><li>Ability to prioritize tasks.</li><li>Time-management skills and ability to work under pressure.</li></ul>Requirements:<ul><li>Academic Degree in Engineering or a Part-66 Aircraft Maintenance Engineer’s License Category B1 or C.</li><li>Minimum 5 years’ experience in powerplant engineering.</li><li>At least 8 years of experience in aviation maintenance environment.</li><li>Strong understanding of EASA Regulations (Initial Airworthiness and Continuing Airworthiness).</li><li>Strong knowledge of aircraft engines, APUs, and related systems, including their operation, maintenance, and troubleshooting.</li><li>Fluency in oral and written English.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connectingpeople, businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Powerplant Engineer (On-site)

The&nbsp;Global Distribution System (GDS) Specialist&nbsp;is responsible for managing all technical aspects of GDS bookings, ensuring efficient and accurate processing of fares, bookings auditing, and compliance with booking policies.This is a critical role in maximizing the company’s visibility, revenue, and customer satisfaction through effective management of GDS systems.Responsibilities:<ul><li>Configure and maintain airline content, including schedules, fares, and inventory, within the Global Distribution System (GDS) platforms.</li><li>Ensure accuracy and consistency of information across all GDS channels.</li><li>Identify opportunities to enhance airline content within GDS systems to drive sales and improve customer experience.</li><li>Analyze GDS performance metrics and generate reports to evaluate the effectiveness of distribution strategies.</li><li>Develop and implement strategies to maximize revenue and increase market share through GDS channels.</li><li>Ensure compliance with industry regulations and standards related to GDS usage and distribution.</li><li>Lead the integration of new technologies and features into the GDS platforms, ensuring compatibility with the airline’s systems and enhancing the overall customer experience.</li><li>Liaise with GDS providers to address system-related issues, implement updates, and optimize performance.</li><li>Work closely with IT support to troubleshoot technical problems and implement effective solutions.</li><li>Offer ongoing support to end-users, ensuring they understand and utilize GDS functionalities optimally.</li><li>Resolve GDS-related issues reported by internal teams, travel agencies, or customers.</li></ul>Competences:<ul><li>Strong analytical skills.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Detail-oriented and result oriented.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work collaboratively in a fast-paced and dynamic environment.</li></ul>Requirements:<ul><li>Bachelor’s degree in Engineering, Business Administration, or a related field.</li><li>At least 5 years extensive experience in GDS platforms, including Amadeus, Sabre, and Travelport.</li><li>Proven experience in a similar role within the airline industry, with a focus on GDS management and optimization will be considered an asset.</li><li>Strong understanding of airline fare structures, ticketing rules, and industry regulations.</li><li>Fluency in oral and written English.</li><li>Proficiency Knowledge of MS Office</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connectingpeople, businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Global Distribution System (GDS) Specialist

SKY express is currently seeking to hire an aircraft stores personnel to join our team. This role will provide logistics support within our CAMO and line maintenance teams for a wide range of supply chain related tasks. The successful candidate shall report to Stores Manager and will the following responsibilities and profile:Role Description:<ul><li>Goods receiving.</li><li>Goods dispatch.</li><li>Maintain and report local store stock levels.</li><li>Issuing parts to Engineers.</li><li>Keeping stores clean and tidy.</li><li>Be a positive member of the team and contribute to the companies targets and objectives.</li><li>Good physical condition.</li></ul>Skill set:<ul><li>Should possess 1-2 years’ experience in stores. (Aviation field would be an advance).</li><li>High School Degree.</li><li>Military service obligations fulfilled.</li><li>Should have strong understanding of stores and warehousing.</li><li>Should have an eye to attention.</li><li>Advanced MS Office skills.</li><li>Excellent communication skills and teamwork capability.</li><li>Assume responsibilities and be able to work independently.</li><li>Ability to act proactively and work under pressure.</li><li>Well organized.</li><li>Willing to work shifts (including nights).</li><li>Forklift license and user (optional).</li><li>Good lever in written and spoken English language.</li></ul>If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format&nbsp;ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.please send us your CV

AIRCRAFT STORES PERSONNEL

SKY express is currently seeking to hire a Repair Administrator for aviation parts to join our technical team. This role will provide Supply chain support within our CAMO and line maintenance teams for a wide range of aircraft parts. The successful candidate will have the following responsibilities and profile:Role Description:<ul><li>Generate Repair and Warranty orders for aircraft parts &amp; Tools.</li><li>Knowledgeable with trace docs. (optional).</li><li>Adherence to Not To Exceed repair quotes for approvals.</li><li>Administration and prioritization of Repair Requests, Request for quotes and to generate repair orders.</li><li>Data entry to include repair orders, status updates, vendor quotes, and competitive price information.</li><li>Daily vendor communication to support resolution of discrepancies, better pricing and expedite orders to support line maintenance.</li><li>Work with the accounting dept to solve any invoice issues.</li><li>Work with the Inventory Locator System, and other MRO’s to find repair vendors.</li></ul>Skill set:<ul><li>Aviation experience desirable however not essential.</li><li>Degree of Business Administrator from an accredited University (Optional).</li><li>Military obligations fulfilled in case of a male candidate.</li><li>Sales Support role, or quoting role, or a combination of these roles.</li><li>The Repair Administrator must demonstrate a superior ability to positively relate to and communicate with vendors.</li><li>Reliable and able to multitask on fast pace environment.</li><li>Advanced MS office Skills.</li><li>Excellent organizational and communication skills.</li><li>Good level in written and spoken English language.</li></ul>If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format&nbsp;ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Repair Administrator

SKY express is currently seeking for ambitious Agents who will join our Ticket office department, based in Athens International airport, and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations.Key responsibilities<ul><li>Handle customers queries</li><li>Book tickets</li><li>Perform booking changes</li><li>Provide information to customers</li><li>Daily and monthly sales report</li></ul>Skill set<ul><li>Customer oriented</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team oriented</li></ul>Requirements<ul><li>Experience in Customer Service</li><li>Excellent command of the English language</li><li>PC literacy</li><li>Ability to work on rotation shifts</li><li>Flexibility to work on rotation basis</li></ul>Knowledge of any other language will be considered an asset.If you consider yourself an enthusiastic professional that wishes to become a part of SΚΥ express team, please send us your CVApplicants are requested to attach their CVs in PDF format&nbsp;ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

TICKET OFFICE AGENT

SKY express, the fastest-growing Greek airline, is currently seeking to hire a Crew Scheduling Officer who will join our Crew Rostering team.KEY RESPONSIBILITIES:Responsible for the preparation and the production of crew schedule including all the required pre and post activities in accordance with EU -ops. These activities contain:<ul><li>Scheduling of the required trainings (Flight, Ground and Simulator in cooperation with Training Department.</li><li>Collaborate with HOTAC admin for out of base duties (dead head crew and duty tickets, transportation, and Hotel accommodation).</li><li>Plan and monitor the annual leaves.</li><li>Handling crew requests</li><li>Preparation and Distribution of crew rosters in accordance with EASA and company flight and duty limitations.</li><li>Check the legal compliance of the monthly schedule against all authority rules and safety regulations.</li><li>Upon publication of above schedule, responsible for managing the day-to-day flight activities of crew members while also ensuring compliance with department standards.</li><li>Monitoring the daily flight operation and respond to irregularities.</li></ul>SKILL SET:<ul><li>Experience in airline operations.</li><li>Ability to work under pressure.</li><li>Excellent communication skills and teamwork capability.</li><li>Ability to analyze, negotiate, respond, and resolve complex, sensitive, and confidential issues.</li><li>Communicate clearly (verbally and written) will all levels of employees.</li><li>Make limited decisions and determines best methods to solve problems by referring to established precedents and policies.</li><li>Multitasking skills</li><li>Commitment to rules and procedures.</li><li>Well organized</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree or experienced in related field.</li><li>Confidence user of Greek &amp; English language.</li><li>Excellent knowledge of MS Office 365 suite.</li><li>Able to work in a flexible schedule, weekends, and bank holidays.</li></ul>The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted.Candidates who will be contacted, may be asked for further information as part of our screening process.

Crew Scheduling Officer (Athens - based) – Full time.

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations.Key responsibilities:<ul><li>Provides friendly service and maintains positive relationships with our customers.</li><li>Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty.</li><li>Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company.</li><li>Administers Customers’ claims in line with SKY express internal policies and applicable regulations.</li></ul>Skill set:<ul><li>Customer oriented.</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service.</li><li>Excellent verbal &amp; written communication skills in English</li><li>Ability to work on Microsoft Windows &amp; Office applications</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Customer Care Agent (ATH based)

Job Ads Αττική - Page 9

operational control center (occ) duty officer

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sales support and reservation agent

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powerplant engineer (on-site)

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global distribution system (gds) specialist

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aircraft stores personnel

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repair administrator

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ticket office agent

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crew scheduling officer (athens - based) – full time.

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customer care agent (ath based)

SKY express