Κέντρο Εξυπηρέτησης / Call Center

Πληροφορική

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Άλλο

Χρηματοοικονομικά

Αποθήκη / Logistics

Τέχνες / Πολιτισμός

Επαγγέλματα Υγείας

Μεταφορές

Ανθρώπινο Δυναμικό / HR

Βιομηχανική Παραγωγή

Γραμματειακή Υποστήριξη

Εκπαίδευση

Τουρισμός / Ξενοδοχεία

Διοίκηση Επιχειρήσεων

Προσωπικό Ασφαλείας

Δημοσιογραφία / ΜΜΕ

Εστίαση

Φροντίδα Κτιρίων / Σπιτιών

Νομικές Υπηρεσίες

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The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills What you’ll be doing at Concentrix Greece:Key Responsibilities:<ul><li>Proactive outreach to the assigned book of business</li><li>Identify &amp; prioritize revenue growth opportunity with ability to project &amp; forecast revenue based of seasonality and client's priority</li><li>Consultative Sales: Demonstrate a commitment to consultative sales to achieve client goals.</li><li>Portfolio Management: Responsible for managing a portfolio of medium business clients to grow their revenue and our client's revenue.</li><li>Client Needs Analysis: Prioritize outreach plans based on an understanding of clients and their needs.</li><li>Market Research: Gain a fundamental understanding of industries, market(s), and client business models to customize experiences for local advertisers.</li><li>Tailored Solutions: Identify sales opportunities and provide clients with tailored solutions to meet their objectives.</li><li>Product Optimization: Engage with clients proactively and reactively to frequently assess and optimize product performance.</li><li>Continuous Improvement: Suggest improvements for ad products and customer experiences.</li><li>Knowledge Development: Develop and maintain expert working knowledge of our advertising solutions and their impact on performance.</li></ul>Experience/Skills Required:<ul><li>Language Proficiency: Fluency in Russian with a very good command of English (at least B2 level).</li><li>Digital Marketing Skills: Experience in social media and/or digital marketing will be considered an advantage.</li><li>Work Ethic: Highly motivated individuals with a strong work ethic are desired.</li><li>Sales Experience: At least 3 years overall strong sales-oriented outlook, including:</li><li>Short sales cycles</li><li>High volume proactive outreach</li><li>Immediate implementation or adoption of recommended solutions.</li><li>Delivering exceptional customer experience for a one-touch service model.</li><li>Ability to perform in a fast-paced environment, having accountability of own metrics and results.</li><li>Soft Skills: Strong analytical, organizational, and creative thinking skills. Excellent communication and interpersonal skills with a sales-driven approach</li></ul>What we offer:&nbsp;<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries)</li><li>Opportunities for international Career through our International Mobility program</li><li>Achievable monthly performance bonus</li><li>A challenging working environment</li><li>Employee events</li><li>Private health insurance + Dental Care</li><li>3 euros meal voucher in Up Hellas card per working day</li><li>Free gym and other well-being activities</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li><li>&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix&nbsp;Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Russian speaking Digital Sales and Marketing Specialist

Η&nbsp;EUROMEDICA, ένας από τους μεγαλύτερους ομίλους Υγείας στην Ελλάδα με υπηρεσίες πρωτοβάθμιας και δευτεροβάθμιας περίθαλψης μέσω εκτενούς δικτύου σε όλη την Ελλάδα (Διαγνωστικά Κέντρα, Ιδιωτικές Κλινικές, Μονάδες Τεχνητού Νεφρού και Κέντρα Αποκατάστασης) ενδιαφέρεται να προσλάβει για την στελέχωση&nbsp;Διαγνωστικού της Κέντρου&nbsp;στο Χαλάνδρι:Υπάλληλο Τηλεφωνικού Κέντρου&nbsp;Διαγνωστικών Κέντρων&nbsp;(κυλιόμενο ωράριο&nbsp;07:00πμ-15:00μμ &amp; 13:00μμ-21:00μμ)Κύριες Αρμοδιότητες:<ul><li>Διαχείριση τηλεφωνικού κέντρου για την παροχή πληροφοριών και οδηγιών σχετικά με τη διεύθυνση της Μονάδας (ωράρια λειτουργίας, εύρος παρεχόμενων εξετάσεων κλπ)</li><li>Προγραμματισμός ραντεβού ασθενών (κατανόηση κατηγορίας εξετάσεων, έλεγχος διαθεσιμότητας, πληροφορίες σχετικά με τη διεξαγωγή και το κόστος της εξέτασης, αποστολή σχετικών πληροφοριών μέσω email, επιβεβαίωση ραντεβού κλπ)</li><li>Συντονισμός και συνεργασία με επιμέρους τμήματα (διαχείριση γραμμών και παραπομπή στα επιμέρους τμήματα)</li><li>Έλεγχος και διαχείριση αιτημάτων προγραμματισμού ραντεβού, μέσω των διαφόρων καναλιών (email, site κλπ)</li><li>Διατήρηση της ικανοποίησης των πελατών σε υψηλά επίπεδα</li></ul>Προσόντα:<ul><li>Πτυχίο ΙΕΚ, ΤΕΙ, ΑΕΙ Διοίκησης Επιχειρήσεων, Διοίκησης Μονάδων Υγείας, Οικονομικών&nbsp;ή συναφές</li><li>Θα προτιμηθούν άτομα με εμπειρία στον κλάδο της υγείας</li><li>Η προϋπηρεσία σε τηλεφωνικό κέντρο και σε θέση εξυπηρέτησης πελατών θα θεωρηθεί επιπρόσθετο προσόν</li><li>Άριστη γνώση χειρισμού Η/Υ</li><li>Πολύ καλή επικοινωνία, υπευθυνότητα και προσαρμοστικότητα</li><li>Ομαδικότητα και πνεύμα συνεργασίας</li><li>Απαραιτήτως&nbsp;δυνατότητα εργασίας σε πρωινές και απογευματινές βάρδιες&nbsp;(κυλιόμενο ωράριο εργασίας 07:00πμ-15:00μμ &amp; 13:00μμ – 21:00μμ)</li></ul>Η εταιρεία προσφέρει:<ul><li>Πολύ καλό και σταθερό εργασιακό περιβάλλον</li><li>Ανταγωνιστικές αμοιβές αναλόγως&nbsp;εμπειρίας</li><li>Συνεχή εκπαίδευση</li><li>Προοπτικές εξέλιξης</li></ul>Οι ενδιαφερόμενοι οι οποίοι πληρούν τις παραπάνω προϋποθέσεις και ενδιαφέρονται για την συγκεκριμένη θέση εργασίας, μπορούν να αποστείλουν το&nbsp;βιογραφικό τους σημείωμα συμπληρώνοντας την παρακάτω φόρμα και αναγράφοντας τον κωδικό θέσεως εργασίας&nbsp;TC&nbsp;D ATH.

Υπάλληλος Τηλεφωνικού Κέντρου Διαγνωστικών Κέντρων για το υποκατάστημα Χαλανδρίου

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an&nbsp;English - Customer Service Representative in support of The Home Depot (shift of 2pm - 11pm to start)&nbsp;working&nbsp;onsite&nbsp;in our brand new facilities in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customers’ inquiries, whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile. You’ll be the difference between their customer experience being just average or exceptional, facilitating effortless resolution.During a Typical Day, You’ll<ul><li>Answer incoming calls from U.S.-based customers for the largest home improvement retailer in the United States</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes</li><li>Some upselling of products or services to existing customers may be required</li></ul>What You Bring to the Role<ul><li>Fluent in English (B2 level)</li><li>Previous customer service experience recommended</li><li>High school diploma or equivalent</li><li>Proficiency in using computer systems and software applications</li><li>Professionalism, positivity, and a supportive attitude while being eager to learn new skills and processes</li><li>Ability to support and work regular overnight shifts</li></ul>What You Can Expect<ul><li>Competitive compensation package with a monthly base salary performance bonus opportunities</li><li>A shift that fits with your fun living lifestyle from 2pm - 11pm to start</li><li>And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives</li><li>Knowledgeable, encouraging, supporting and present leadership</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>Career growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible during each and every call. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. If you're a night owl, this is the perfect opportunity to make a real impact to the American market.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

English - Customer Service Representative in support of The Home Depot (Evening Full Time Hours)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;Greek-English Travel Customer Service in support of Booking.com working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes</li><li>Ensure a high level of partner service and a positive partner experience </li></ul>What You Bring to the Role<ul><li>Must reside in the Athens area to be considered for this position</li><li>Fluency in English and Greek</li><li>6 months or more of customer services experience</li><li>High school diploma or equivalent</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station&nbsp;</li><li>And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Greek-English Travel Customer Service in support of Booking.com

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;Spanish - English Business Development Sales Representative&nbsp;working on site in&nbsp;Athens, Greece,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in Spanish and English</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Spanish-English Business Development Sales Representative

As a&nbsp;Business Development Sales Representative - Brazilian Portuguese&nbsp;working onsite in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in Brazilian Portuguese</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Brazilian Portuguese - Business Development Sales Representative

As a&nbsp;Dutch-English Travel Customer Service in support of Booking.com&nbsp;working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.&nbsp;What You’ll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.&nbsp;During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluency in Dutch and English&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>6 months or more of customer services experience&nbsp;</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy&nbsp;</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year&nbsp;</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station&nbsp;</li><li>Relocation assistance available&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;

Dutch-English Travel Customer Service in support of Booking.com

As a&nbsp;Swedish-English Travel Customer Service in support of Booking.com&nbsp;working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.Eligible applicants must be a resident of and eligible to work in Greece. Relocation assistance is available.What You’ll be Doing&nbsp;Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.&nbsp;During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes.&nbsp;</li><li>Ensure a high level of partner service and a positive partner experience&nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Swedish and English&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>6 months or more of customer services experience&nbsp;</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy&nbsp;</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year&nbsp;</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens , Syngrou Fix metro station&nbsp;</li><li>Relocation assistance available&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your Role&nbsp;We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;

Swedish-English Travel Customer Service in support of Booking.com

As a&nbsp;Croatian-English Travel Customer Service in support of Booking.com&nbsp;working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing&nbsp;Looking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.&nbsp;During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes.&nbsp;</li><li>Ensure a high level of partner service and a positive partner experience&nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Croatian and English&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>6 months or more of customer services experience&nbsp;</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy&nbsp;</li><li>High speed internet in your quiet home work environment</li><li>Greece resident or ability to relocate&nbsp;and gain work authorization expediently to Greece</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year&nbsp;</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station&nbsp;</li><li>Relocation assistance available&nbsp;</li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your Role&nbsp;We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;About TTEC&nbsp;

Croatian-English Travel Customer Service in support of Booking.com

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;Czech or Slovak-English Travel Customer Service in support of Booking.com working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.&nbsp;Eligible applicants must be&nbsp;eligible to work in Greece. Relocation assistance is available.What You’ll be Doing&nbsp;Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes.&nbsp;</li><li>Ensure a high level of partner service and a positive partner experience&nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluency in Czech or Slovak and English&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>6 months or more of customer services experience&nbsp;</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year&nbsp;</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Syngrou Fix metro station&nbsp;</li><li>Relocation assistance available&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your Role&nbsp;We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;

Czech or Slovak-English Travel Customer Service in support of Booking.com

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