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Κέντρο Εξυπηρέτησης / Call Center

Πωλήσεις / Marketing / Εμπόριο Λιανικής

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Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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Δημοσιογραφία / ΜΜΕ

Τέχνες / Πολιτισμός

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We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.The main responsibilities of the position include:<ul><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Responsible for activating new client leads and following up with potential clients</li><li>Handle client inquiries and ensure that high level service is provided</li><li>Perform personal clientele analysis and take actions as required</li><li>Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures&nbsp;</li><li>Provide suggestions on system enhancements</li><li>Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development</li><li>Contribute to the team effort by achieving targeted results</li><li>Cooperate effectively with other departments as necessary&nbsp;</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Turkish speaker with excellent oral and written skills in English</li><li>Reliable, with integrity of character</li><li>Outstanding communication and interpersonal skills</li><li>Dynamic, innovative and target oriented</li><li>Ability to multitask and prioritize</li><li>Strong computer literacy</li><li>Valid work permit required</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Turkish -Speaking Client Relations Manager

We are looking for a passionate and self-motivated professional to join our Client Relations team in Athens.&nbsp;The main responsibilities of the position include:<ul><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Responsible for activating new client leads and following up with potential clients.</li><li>Handle client inquiries and ensure that high level of service is provided.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures.&nbsp;</li><li>Provide suggestions on system enhancements.</li><li>Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development.</li><li>Contribute to the team effort by achieving targeted results.</li><li>Cooperate effectively with other departments as necessary.</li></ul>Main requirements:<ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector will be considered an advantage.</li><li>Fluent Italian speaker with excellent oral and written skills in English.</li><li>Reliable, with integrity of character.</li><li>Outstanding communication and interpersonal skills.</li><li>Dynamic, innovative and target oriented.</li><li>Strong computer literacy.</li><li>Valid work permit required.</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Italian-Speaking Client Relations Manager

We are looking to recruit a Client Experience Coordinator based in Athens to join our centralized client experience department and support Vienna operations. The role is a great opportunity for a hard-working and talented person to gain a real insight into the hospitality industry. If you're someone who possesses a genuine interest in customer service, technical teams coordination, and problem-solving and you like to interact with internal and external customers across the business, then this role is for you!What you will focus on:<ul><li>Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience</li><li>Scheduling, collaborating, and managing internal and external business partners to ensure operational excellence in Blueground properties</li><li>Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience</li><li>Maintaining long-lasting relations with business stakeholders</li><li>Planning the daily routes of operations associates based on the number of stops, location, and type of their tasks assigned, as well as customers' needs and business priorities</li></ul>What we are looking for:<ul><li>Minimum 3 years of working experience in a position including back-office operations or customer service responsibilities, alternatively in managing housing construction projects</li><li>Prior experience in route planning/scheduling will be considered an asset</li><li>Native/ near-native German, fluent English</li><li>Computer literate</li><li>Great communication skills, both written and verbal</li><li>Able to maintain strong professional relationships with customers and business partners</li><li>Problem-solving attitude</li><li>Flexibility to work during weekends</li></ul>Your benefits:<ul><li>Competitive salary &amp; annual performance bonus</li><li>Blueground Stock Option Plan</li><li>Flexible paid time off</li><li>Group Health Insurance program</li><li>Enhanced parental leave</li><li>Dynamic working environment with talented people</li><li>Flexible work environment through our Blueground Nomads employee mobility program</li><li>Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!</li></ul>&nbsp;

Client Experience Coordinator (German Speaker)

Are you fluent in Bulgarian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Bulgarian-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Spanish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Bulgarian&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul> Τι προσφέρουμεBenefits• Competitive salary • Benefits and discounts (phone plans, meal tickets etc). • Contract of indefinite duration through our partners • The opportunity to become the next star Of Grand CosmotelDevelopmentYour personal growth is priority for us! We offer you unlimited access to digital platforms &amp; educational programs, career opportunities in more complex roles and the chance to give prominence to your talent in Pan-European competitions.Health &amp; WellnessYou have the chance to be part of our sport teams, participate in mental &amp; physical well being seminars and gain access to the «The Coach» a physical training digital platform.

Bulgarian Customer Service Representative Athens / Hybrid

Are you fluent in Dutch and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Dutch-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Dutch-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Dutch&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul> Τι προσφέρουμεBenefits• Competitive salary • Benefits and discounts (phone plans, meal tickets etc). • Contract of indefinite duration through our partners • The opportunity to become the next star Of Grand CosmotelDevelopmentYour personal growth is priority for us! We offer you unlimited access to digital platforms &amp; educational programs, career opportunities in more complex roles and the chance to give prominence to your talent in Pan-European competitions.Health &amp; WellnessYou have the chance to be part of our sport teams, participate in mental &amp; physical well being seminars and gain access to the «The Coach» a physical training digital platform.

Dutch Customer Service Representative Athens / Hybrid

Spanish Customer Service RepresentativeAthens / HybridAre you fluent in Spanish and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Spanish-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Spanish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Spanish&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Spanish Customer Service Representative
Athens / Hybrid

Portuguese Customer Service RepresentativeAthens / HybridAre you fluent in Portuguese and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Portuguese -Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Portuguese-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Portuguese&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Portuguese Customer Service Representative
Athens / Hybrid

Polish Customer Service RepresentativeAthens / HybridAre you fluent in Polish and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Polish-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Polish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Polish&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Polish Customer Service Representative
Athens / Hybrid

German Customer Service RepresentativeAthens / HybridAre you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;German&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

German Customer Service Representative
Athens / Hybrid

Norwegian Customer Service RepresentativeAthens / HybridAre you fluent in Norwegian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Norwegian-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Norwegian-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Norwegian&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

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Job Ads Αττική - Page 2

turkish -speaking client relations manager

XM

italian-speaking client relations manager

XM

client experience coordinator (german speaker)

Blueground

bulgarian customer service representative athens / hybrid

Cosmote e-Value

dutch customer service representative athens / hybrid

Cosmote e-Value

spanish customer service representative athens / hybrid

Cosmote e-Value

portuguese customer service representative athens / hybrid

Cosmote e-Value

polish customer service representative athens / hybrid

Cosmote e-Value

german customer service representative athens / hybrid

Cosmote e-Value

norwegian customer service representative athens / hybrid

Cosmote e-Value