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Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Αποθήκη / Logistics

Άλλο

Επαγγέλματα Υγείας

Εστίαση

Βιομηχανική Παραγωγή

Μεταφορές

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

Φροντίδα Κτιρίων / Σπιτιών

Νομικές Υπηρεσίες

Τουρισμός / Ξενοδοχεία

Εκπαίδευση

Ναυτιλία

Αισθητική / Κομμωτήριο

Δημοσιογραφία / ΜΜΕ

Αερομεταφορές

Προσωπικό Ασφαλείας

Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Εργάτες

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Internship

Seasonal

Volunteer

FullTime

PartTime

OnSite

Hybrid

Remote

The Director Of Operations will oversee the daily food and beverage operations, focusing in the restaurant, bar and beach operations, working closely with the Culinary team, Restaurant Managers and Beverage Manager to ensure the One&amp;Only and Acurio International service standards exceed the experience of the guest. He/she as the Director of Operations will be responsible to maintain the department goals like LQA Score of 90% and meeting budget goals.&nbsp;Key Duties and Responsibilities<ul><li>Responsible for creating menus, designing corresponding recipes and overseeing the preparation of those recipes.&nbsp;</li><li>Creates a total awareness of in-house VIPs and reviews names with staff members during pre-service meetings.</li><li>Ensures that project/department milestones/goals are met and adhering to approved budgets.&nbsp;</li><li>Responsible for the mentoring, motivation and development of subordinates. Instilling a positive working attitude.</li><li>To be responsible for the quality of goods, stocks, and materials required for the development and production of the beverage menus in order to produce the standards expected by the clientele/traveler.</li><li>Responsible for the day to day requisitioning of stocks which ensure consistent quality and cost-effective management of the hotel/resorts catering services.</li><li>To institute the required procedures and quality control checks on all shifts to ensure the consistent production of quality guest service.</li><li>Responsible for the daily, weekly, and monthly allocation of staff duties and shift planning for the bar.&nbsp;This planning is to effectively utilize the available staff in order to maintain consistent standards of production quality.</li><li>To ensure that the daily stock records of the restaurant/outlets are maintained for the effective management of the restaurant/outlet’s kitchens.</li><li>To ensure the procedures and management standards laid down by the resort are followed and instituted amongst the kitchen staff.</li><li>To ensure that all equipment and maintenance faults are reported and kept in line with manufacturers and company standards.</li><li>To ensure that all Food Safety standards – HCCP / DIVERSEY&nbsp;are followed to the fullest.</li><li>To liaise with event organizer’s and Restaurant Managers in developing methods and creative practices used in the production and delivery at the resort’s catering services thereby contributing to the guests enjoying a unique experience at the resort.</li><li>To be responsible for the organization and quality control for the resorts specialized catering events, including management of the full diversity of specialist guest meal requirements, room service and guest activity requirements.</li><li>To assist with any other duties as required by the Director of Operations or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 4 years’ experience at a similar level.</li><li>Excellent Communication skills&nbsp;</li><li>Minimum 7 years’ experience in a restaurant or catering institution with recognized high standards.</li><li>Workplace training from within a high standard hotel environment.</li><li>Certified qualification as Sommelier from a recognized institute.</li><li>Knowledge of catering operations and beverage practices within the catering industry.&nbsp;</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in international hospitality environment.</li><li>Experience in 5*, upmarket resort would be an advantage but not a requirement</li></ul>&nbsp;What we Offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>&nbsp;

Director Of Operations | Manko | One&Only Aesthesis, Athens (10606)

Housekeeping Attendant’s primary responsibility is to provide quality service in all Guest Rooms as per the SOP. Housekeeping Attendant must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient and professional service. In order to consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exceed Guest expectations of Housekeeping services, responsible for the cleanliness of Guest rooms, by ensuring that rooms and all other spaces are cleaned in accordance with the require any of One&amp;Only Aesthesis&nbsp;standards.&nbsp;</li><li>Responsible for deep cleanliness of Guest rooms and venues in any assigned section.&nbsp;</li><li>Ensure that all scheduled arrival rooms are ready at time specified.&nbsp;</li><li>Ensure supplies, amenities and linens are replenished as per standard.&nbsp;</li><li>Ensure that equipment is always clean, presentable, well maintained and in good repair&nbsp;</li><li>Ensure that all dispensers are always refilled i.e. toilet paper, toilet seat paper covers, hand sanitizer, hand lotion, shower gel, shampoo, hand soap etc...&nbsp;</li><li>To assist with any other duties as required by the Executive Housekeeper or another member of the management team.&nbsp;</li></ul>&nbsp;Skills, experience and educational requirements&nbsp;<ul><li>Strong knowledge of cleaning supplies and procedures</li><li>Strong ability to follow verbal instructions&nbsp;</li><li>Ability to work independently without direct supervision&nbsp;</li><li>Previous cleaning experience may be an advantage, but not generally required&nbsp;</li><li>Must have the ability to communicate effectively with guests, co-workers and managers&nbsp;</li><li>Be ready for flexible schedule&nbsp;</li><li>Strong knowledge of all Hotel facilities, their service and working hours&nbsp;</li><li>Mantain posiive attitude and body language at all time&nbsp;</li></ul>&nbsp;Σχετικά με το ρόλοΚύρια ευθύνη της καμαριέρας είναι να παρέχει ποιοτικές υπηρεσίες σε όλα τα δωμάτια των επισκεπτών σύμφωνα με τα SOP. Η καμαριέρα χρειάζεται να ενδιαφέρεται για τους επισκέπτες, εξασφαλίζοντας παράλληλα φιλική, ασφαλή, αποτελεσματική και επαγγελματική εξυπηρέτηση. Προκειμένου να παρέχει τα υψηλότερα επίπεδα προϊόντων και υπηρεσιών, ενδέχεται να ανατεθούν πρόσθετα καθήκοντα και ευθύνες ανάλογα με τις ανάγκες.&nbsp;Βασικά καθήκοντα και αρμοδιότητες&nbsp;<ul><li>Είναι υπεύθυνοι για την καθαριότητα των δωματίων των επισκεπτών, διασφαλίζοντας ότι τα δωμάτια και όλοι οι άλλοι χώροι καθαρίζονται σύμφωνα με τα απαιτούμενα πρότυπα του One&amp;Only Aesthesis.&nbsp;</li><li>Είναι υπεύθυνοι για τη βαθιά καθαριότητα των δωματίων των επισκεπτών και των χώρων σε κάθε τμήμα που τους έχει ανατεθεί.&nbsp;</li><li>Να διασφαλίζει ότι όλα τα δωμάτια προγραμματισμένων αφίξεων είναι έτοιμα την καθορισμένη ώρα.&nbsp;</li><li>Να διασφαλίζει ότι οι προμήθειες, οι ανέσεις και τα λευκά είδη αναπληρώνονται σύμφωνα με τα πρότυπα.&nbsp;</li><li>Να διασφαλίζει ότι ο εξοπλισμός είναι πάντα καθαρός, ευπαρουσίαστος, καλά συντηρημένος και σε καλή κατάσταση&nbsp;</li><li>Να διασφαλίζει ότι όλα τα δοχεία είναι πάντα επαναγεμισμένα, π.χ. χαρτί τουαλέτας, καλύμματα χαρτιού τουαλέτας, απολυμαντικό χεριών, λοσιόν χεριών, αφρόλουτρο, σαμπουάν, σαπούνι χεριών κ.λπ.&nbsp;</li><li>Να βοηθάει σε οποιαδήποτε άλλα καθήκοντα απαιτούνται από τον Executive Housekeeper ή άλλο μέλος της ομάδας διαχείρισης.</li></ul>&nbsp;Απαιτούμενα προσόντα<ul><li>Γνώση των προμηθειών και των διαδικασιών καθαρισμού</li><li>Ικανότητα να ακολουθεί οδηγίες&nbsp;</li><li>Ικανότητα αυτόνομης εργασίας χωρίς άμεση επίβλεψη&nbsp;</li><li>Προηγούμενη εμπειρία στον καθαρισμό αποτελεί πλεονέκτημα&nbsp;</li><li>Ικανότητα αποτελεσματικής επικοινωνίας με τους επισκέπτες, τους συναδέλφους και τους διευθυντές&nbsp;</li><li>Ευελιξία για εργασία σε βάρδιες</li><li>Γνώση όλων των εγκαταστάσεων του ξενοδοχείου, των υπηρεσιών και των ωρών εργασίας τους&nbsp;</li><li>Διατήρηση θετικής διάθεσης&nbsp;</li></ul>

Housekeeping Attendant | One&Only Aesthesis, Athens (8028) καμαριέρα

The Attendant Pubic Area primary responsibility is to provide quality service in all Guest Pubic Area that exceeds Guest’s expectations.&nbsp;The Attendant Public Area must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient and professional service. In order to consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exceed Guest expectations of housekeeping services, responsible for the cleanliness of Public area by ensuring that Public area are cleaned in accordance with the required standards.&nbsp;</li><li>Responsible for deep cleanliness of public area in the assigned section.&nbsp;</li><li>Meticulously adhere to the standard operating procedures pertaining to cleaning, sanitization and set up in public area.&nbsp;</li><li>General and deep cleaning of toilets, corridors, trolleys, pantries and caddies as per the standard procedures.&nbsp;</li><li>Responsible of setting up and maintaining the cleanliness of site inspection public area each day.&nbsp;</li><li>Complete daily and evening service according to the schedule created by the Housekeeping management.&nbsp;</li><li>Develop a positive working relationship with all colleagues and departments to facilitate a team-oriented atmosphere.&nbsp;</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, experience and educational requirements&nbsp;<ul><li>Strong knowledge of cleaning supplies and procedures</li><li>Strong ability to follow verbal instructions&nbsp;</li><li>Ability to work independently without direct supervision&nbsp;</li><li>Previous cleaning experience may be an advantage, but not generally required&nbsp;</li><li>Must have the ability to communicate effectively with guests, co-workers and managers&nbsp;</li><li>Be ready for flexible schedule&nbsp;</li><li>Strong knowledge of all Hotel facilities, their service and working hours&nbsp;</li><li>Mantain posiive attitude and body language at all time&nbsp;</li></ul>&nbsp;Καθαριστής/-ια κοινόχρηστων χώρων&nbsp;Σχετικά με το ρόλοΚύρια ευθύνη του/της καθαριστή/-ια κοινόχρηστων χώρων είναι η παροχή ποιοτικών υπηρεσιών σε όλους τους χώρους Pubic Area των πελατών που υπερβαίνουν τις προσδοκίες των πελατών.&nbsp;Ο/Η καθαριστής/-ια κοινόχρηστων χώρων πρέπει να επιδεικνύει γνήσιο ενδιαφέρον για τους επισκέπτες, εξασφαλίζοντας παράλληλα φιλική, ασφαλή, αποτελεσματική και επαγγελματική εξυπηρέτηση. Προκειμένου να παρέχει τα υψηλότερα επίπεδα προϊόντων και υπηρεσιών, μπορεί να ανατεθούν πρόσθετα καθήκοντα και ευθύνες ανάλογα με τις ανάγκες.&nbsp;Βασικά καθήκοντα και αρμοδιότητες&nbsp;<ul><li>Είναι υπεύθυνος για την καθαριότητα των δημόσιων χώρων διασφαλίζοντας ότι οι δημόσιοι χώροι καθαρίζονται σύμφωνα με τα απαιτούμενα πρότυπα.&nbsp;</li><li>Είναι υπεύθυνος για τη βαθιά καθαριότητα του δημόσιου χώρου στο τμήμα που του έχει ανατεθεί.&nbsp;</li><li>Να τηρεί σχολαστικά τις τυποποιημένες διαδικασίες λειτουργίας που αφορούν τον καθαρισμό, την απολύμανση και το στήσιμο στο δημόσιο χώρο.&nbsp;</li><li>Είναι υπεύθυνος για το γενικό και βαθύ καθαρισμό των τουαλετών, των διαδρόμων, των καροτσιών, των ντουλαπιών και των caddies σύμφωνα με τις τυποποιημένες διαδικασίες.&nbsp;</li><li>Είναι υπεύθυνος για τη δημιουργία και τη διατήρηση της καθαριότητας του δημόσιου χώρου επιθεώρησης του χώρου κάθε μέρα.&nbsp;</li><li>Πραγματοποιεί την ημερήσια και βραδινή υπηρεσία σύμφωνα με το πρόγραμμα που έχει δημιουργηθεί από τη διεύθυνση καθαριότητας.&nbsp;</li><li>Συνεργάζεται με όλους τους συναδέλφους και τα τμήματα για τη διευκόλυνση μιας ομαδικής ατμόσφαιρας.&nbsp;</li><li>Να συνδράμει σε οποιαδήποτε άλλα καθήκοντα απαιτούνται από τον διευθυντή ή άλλο μέλος της ομάδας διαχείρισης.</li></ul>&nbsp;Απαιτούμενα προσόντα<ul><li>Γνώση των προμηθειών και των διαδικασιών καθαρισμού</li><li>Ικανότητα να ακολουθεί οδηγίες&nbsp;</li><li>Ικανότητα αυτόνομης εργασίας χωρίς άμεση επίβλεψη&nbsp;</li><li>Προηγούμενη εμπειρία στον καθαρισμό αποτελεί πλεονέκτημα&nbsp;</li><li>Ικανότητα αποτελεσματικής επικοινωνίας με τους επισκέπτες, τους συναδέλφους και τους διευθυντές&nbsp;</li><li>Ευελιξία για εργασία σε βάρδιες</li><li>Γνώση όλων των εγκαταστάσεων του ξενοδοχείου, των υπηρεσιών και των ωρών εργασίας τους&nbsp;</li><li>Διατήρηση θετικής διάθεσης&nbsp;</li></ul>

Attendant, Public Areas, One&Only Aesthesis, Athens (8030) Καθαριστής/-ια κοινόχρηστων χώρων

The Attendant laundry is primarily responsible for linen product quality, linen inventory control and sorting, washing, drying, pressing, and folding clothing and other textile items. The Attendant laundry is responsible for the laundering processes and Guest laundry in the absence of the Assistant Manager Laundry refers to&nbsp;Assistant Executive Housekeeper/ Assistant Housekeeping Manager.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Sorting, washing, drying, pressing, and folding clothing and other textile items.&nbsp;</li><li>Complete wash cycles, folding of linen and correct storage.&nbsp;</li><li>Removing stains from items using the appropriate procedures.&nbsp;</li><li>Performing minor sewing duties.&nbsp;</li><li>Tracking which items belong to whom.&nbsp;</li><li>Ensuring that the facility always remains clean&nbsp;</li><li>Ensure the linen is delivered to the rooms when required.&nbsp;</li><li>Attendant laundry is responsible for working as an Attendant Uniform and rotates with it, if necessary.&nbsp;</li><li>Maintaining all laundry equipment and inform facilities manager as to any maintenance needs.&nbsp;</li><li>To assist with any other duties as required by the Director or another member of the management team.&nbsp;</li></ul> Skills, experience and educational requirements&nbsp;<ul><li>Strong knowledge of cleaning supplies and procedures</li><li>Strong ability to follow verbal instructions&nbsp;</li><li>Ability to work independently without direct supervision&nbsp;</li><li>Previous cleaning experience may be an advantage, but not generally required&nbsp;</li><li>Must have the ability to communicate effectively with guests, co-workers and managers&nbsp;</li><li>Be ready for flexible schedule&nbsp;</li><li>Mantain posiive attitude and body language at all time&nbsp;</li></ul>&nbsp;Υπάλληλος Πλυντηρίου&nbsp;Σχετικά με τον ρόλοΟ/Η υπάλληλος πλυντηρίου είναι κυρίως υπεύθυνος για την ποιότητα των προϊόντων ιματισμού, τον έλεγχο των αποθεμάτων ιματισμού και τη διαλογή, το πλύσιμο, το στέγνωμα, το σιδέρωμα και το δίπλωμα των ενδυμάτων και άλλων υφασμάτινων ειδών. Ο/Η υπάλληλος πλυντηρίου είναι υπεύθυνος για τις διαδικασίες πλύσης και τα πλυντήρια των επισκεπτών.&nbsp;Βασικά καθήκοντα και αρμοδιότητες&nbsp;<ul><li>Είναι υπεύθυνος για την διαλογή, το πλύσιμο, το στέγνωμα, το σιδέρωμα και το δίπλωμα ενδυμάτων και άλλων υφασμάτινων ειδών.&nbsp;</li><li>Είναι υπεύθυνος για τους κύκλους πλύσης, το δίπλωμα του ιματισμού και τη σωστή αποθήκευση.&nbsp;</li><li>Είναι υπεύθυνος για την αφαίρεση των λεκέδων από τα αντικείμενα με τη χρήση των κατάλληλων διαδικασιών.&nbsp;</li><li>Είναι υπεύθυνος για την εκτέλεση μικρών καθηκόντων ραψίματος.&nbsp;</li><li>Παρακολουθεί σε ποιον ανήκει κάθε αντικείμενο.&nbsp;</li><li>Διασφαλίζει ότι οι εγκατάστασεις παραμένουν πάντα καθαρές.&nbsp;</li><li>Διασφαλίζει την παράδοση των σεντονιών στα δωμάτια όταν απαιτείται.&nbsp;</li><li>Είναι υπεύθυνος για την εργασία ως φροντιστής στολών και εναλλάσσεται με αυτόν, εάν είναι απαραίτητο.&nbsp;</li><li>Συντηρεί όλο τον εξοπλισμό πλυντηρίου και ενημερώνει τον υπεύθυνο εγκαταστάσεων για τυχόν ανάγκες συντήρησης.&nbsp;</li><li>Συνδράμει σε οποιαδήποτε άλλα καθήκοντα απαιτούνται από τον διευθυντή ή άλλο μέλος της ομάδας διαχείρισης.</li></ul> Απαιτούμενα προσόντα<ul><li>Γνώση των προμηθειών και των διαδικασιών καθαρισμού</li><li>Ικανότητα να ακολουθεί οδηγίες&nbsp;</li><li>Ικανότητα αυτόνομης εργασίας χωρίς άμεση επίβλεψη&nbsp;</li><li>Προηγούμενη εμπειρία στον καθαρισμό αποτελεί πλεονέκτημα&nbsp;</li><li>Ικανότητα αποτελεσματικής επικοινωνίας με τους επισκέπτες, τους συναδέλφους και τους διευθυντές&nbsp;</li><li>Ευελιξία για εργασία σε βάρδιες</li><li>Διατήρηση θετικής διάθεσης&nbsp;</li></ul>

Attendant, Laundry, One&Only Aesthesis, Athens (8032) Υπάλληλος Πλυντηρίου

Bartender is responsible to provide professional and customer focused service to our guests, ensuring a memorable experience for guest. He will work closely with the Culinary and Service teams to ensure One&amp;Only service standards exceed the experience of the guest. Will work with the FB Leadership team to establish trainings and implementing plans that will help the team exceed the departmental goals.&nbsp;(seasonal contract)&nbsp;Key Duties and Responsibilities<ul><li>Maintain complete knowledge of service requirements for assigned function</li><li>Knowing all Liquor brands, beers and non-alcoholic beverages ordered.</li><li>Characteristics/description of wines/champagnes ordered.</li><li>Designated glassware, ingredients, preparation method and garnishes required</li><li>Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.</li><li>Transport supplies from storeroom to bar set-up area.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level daily.</li><li>To be proficient in the History of the Specialty Outlets and act as an ambassador to it</li><li>Well knowledge of the Outlet’s menus and promotional activities.</li><li>To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards.</li><li>To ensure that all Food Safety standards – HCCP / DIVERSEY&nbsp;are followed to the fullest.</li><li>To assist with any other duties that are required by the Food and Beverage management or another member of the Hotel management team.&nbsp;</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>At least 2 years’ experience at a similar level</li><li>Excellent knowledge of English</li><li>Excellent Communication skills&nbsp;</li><li>Workplace training from within a high standard hotel environment.</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in international hospitality environment.</li><li>Experience with Micros is a plus</li><li>Experience in luxury resort would be an advantage but not a requirement.</li></ul>

Bartender | One&Only Aesthesis, Athens (6812)

The houseman responsibility is to provide quality service in all Rooms and Guest Pubic Areas that exceeds Guest’s expectations.&nbsp;The Houseman must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient and professional service. In order to consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.&nbsp;Key Duties and Responsibilities<ul><li>Exceed Guest expectations of housekeeping services for the rooms and Public Areas&nbsp;</li><li>Meticulously adhere to the standard operating procedures&nbsp;</li><li>General and deep cleaning of toilets, corridors, trolleys, pantries and caddies as per the standard procedures.</li><li>Leans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.</li><li>Washes walls and ceiling, moves furniture and turn mattress.</li><li>Dusts and polishes metalwork and wooden surfaces</li><li>Removes trash collected by room attendants.&nbsp;</li><li>Perform duties of room attendant when necessary.</li><li>Help the house maids with the heavy lifting when super cleaning / spring cleaning of rooms.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Education High School&nbsp;</li><li>Strong knowledge of cleaning supplies and procedures</li><li>Strong ability to follow verbal instructions&nbsp;</li><li>Ability to work independently without direct supervision&nbsp;</li><li>Previous cleaning experience may be an advantage, but not generally required&nbsp;</li><li>Must have the ability to communicate effectively with guests, co-workers and managers&nbsp;</li><li>Be ready for flexible schedule&nbsp;</li><li>Strong knowledge of all Hotel facilities, their service and working hours&nbsp;</li><li>Mantain posiive attitude and body language at all time&nbsp;</li></ul>&nbsp;Οροφοκόμος Σχετικά με το ρόλοΗ ευθύνη του οροφοκόμου είναι να παρέχει ποιοτικές υπηρεσίες σε όλα τα δωμάτια και τους χώρους του Guest Pubic που ξεπερνούν τις προσδοκίες των επισκεπτών.&nbsp;Ο οροφοκόμος πρέπει να επιδεικνύει γνήσιο ενδιαφέρον για τους επισκέπτες, εξασφαλίζοντας παράλληλα φιλική, ασφαλή, αποτελεσματική και επαγγελματική εξυπηρέτηση. Προκειμένου να υπερβεί σταθερά τις προσδοκίες των επισκεπτών και να παρέχει τα υψηλότερα επίπεδα προϊόντων και υπηρεσιών, ενδέχεται να ανατεθούν πρόσθετα καθήκοντα και ευθύνες ανάλογα με τις ανάγκες.&nbsp;Βασικά καθήκοντα και αρμοδιότητες<ul><li>Να υπερβαίνει τις προσδοκίες των επισκεπτών όσον αφορά τις υπηρεσίες καθαριότητας για τα δωμάτια και τους κοινόχρηστους χώρους.&nbsp;</li><li>Να τηρεί σχολαστικά τις τυποποιημένες διαδικασίες λειτουργίας&nbsp;</li><li>Είναι υπεύθυνος για τον γενικό και βαθύ καθαρισμό των τουαλετών, των διαδρόμων, των καροτσιών, των ντουλαπιών και των καλαθιών σύμφωνα με τις τυποποιημένες διαδικασίες.</li><li>Να καθαρίζει χαλιά, μοκέτες και επικαλυμμένα έπιπλα χρησιμοποιώντας ηλεκτρική σκούπα, σκούπα και μηχανή σαμπουάν για μοκέτες.</li><li>Να πλένει τοίχους και οροφές, να μετακινεί έπιπλα και να γυρίζει στρώματα.</li><li>Να ξεσκονίζει και να γυαλίζει μεταλλικές και ξύλινες επιφάνειες</li><li>Να απομακρύνει τα σκουπίδια που συλλέγονται από τους φροντιστές δωματίων.&nbsp;</li><li>Να εκτελεί καθήκοντα συνοδού δωματίου όταν είναι απαραίτητο.</li><li>Να βοηθά τις καμαριέρες με τα βαριά αντικείμενα όταν γίνεται υπερκαθαρισμός/ανοιξιάτικος καθαρισμός των δωματίων.</li><li>Να συνδράμει σε οποιαδήποτε άλλα καθήκοντα απαιτηθούν από τον διευθυντή ή άλλο μέλος της ομάδας διαχείρισης.</li></ul> Απαιτούμενα προσόντα<ul><li>Απόφοιτος Λυκείου</li><li>Γνώση των προμηθειών και των διαδικασιών καθαρισμού</li><li>Ικανότητα να ακολουθεί οδηγίες&nbsp;</li><li>Ικανότητα αυτόνομης εργασίας χωρίς άμεση επίβλεψη&nbsp;</li><li>Προηγούμενη εμπειρία στον καθαρισμό αποτελεί πλεονέκτημα&nbsp;</li><li>Ικανότητα αποτελεσματικής επικοινωνίας με τους επισκέπτες, τους συναδέλφους και τους διευθυντές&nbsp;</li><li>Ευελιξία για εργασία σε βάρδιες</li><li>Γνώση όλων των εγκαταστάσεων του ξενοδοχείου, των υπηρεσιών και των ωρών εργασίας τους&nbsp;</li><li>Διατήρηση θετικής διάθεσης</li></ul>

Houseman, One&Only Aesthesis, Athens (8029) Οροφοκόμος

The Director of Marketing and Communications is responsible for delivering commercially driven omnichannel marketing and communication strategies aimed at driving brand awareness, resort positioning, storytelling and content across owned, earned and paid media in key international markets. The Director of Marketing &amp; Communications must have a strong understanding of brand strategy, marcomms campaigns, digital marketing, creative storytelling, partnerships, PR and design. The Director of Marketing &amp; Communications will work closely with the Commercial Director, and all resort operational heads, to ensure marcomms activations are aligned with programming calendars and One&amp;Only global branding standards are maintained across all resort consumer and colleague touchpoints and channels.&nbsp;Key Duties and Responsibilities:&nbsp;<ul><li>Marketing &amp; Communications strategies: Develop, create and execute integrated resort Marketing and Communication yearly plans for the resort and the outlets&nbsp;to drive brand awareness and booking conversion. Monitor and measure campaign performance to accurately determine top line impact and ROI. Campaigns should drive revenue across all departments i.e., rooms, experiences, wellness, F&amp;B etc.</li><li>Resort brand positioning: Drive the resort’s positioning statements, values and USPs working closely with Global Marketing &amp; Communications Team</li><li>Storytelling development and content creation: Develop storytelling strategies that include, but not limited to: brand partnerships, resort activations, programming, content creation, photo and video shoots, post production</li><li>Content distribution: Develop storytelling distribution across all B2C and B2B channels including, but not limited to: website, social, email marketing, press room, resort collateral, advertising, trade</li><li>E-commerce / Advertising: Execute print and digital consumer advertising campaigns</li><li>Agency management: In tandem with the Global Marketing &amp; Communications Team, build relationships and manage global agency networks including communications agencies, social media agencies, digital advertising agencies, CRM agencies.&nbsp;</li><li>Channel management: Drive channel integration, optimisation and management across SEO, SEM, website, social, CRM and acquisition campaigns. Track, analyze and report website and online marketing campaigns across multiple channels and customer touch points.</li><li>On-property brand management: Drive and implement One&amp;Only global brand standards across all physical, digital and print guest facing touchpoints from pre-arrival to post-stay e.g., pre-arrival communication templates, in-room collateral and amenities, F&amp;B collateral, back-of-house displays etc.&nbsp;</li><li>Sales &amp; Marketing materials: Develop and design all Sales &amp; Marketing collateral and materials – brochures, presentations, ad campaigns</li><li>Partnerships: Identify and pursue strategic local and international partnerships to help position the resorts and create new and engaging content.&nbsp;</li><li>PR &amp; Media Relations: media engagement, agency management, crisis communications, press room content, hosting media and KOLs&nbsp;</li></ul> Skills:<ul><li>Strategic thinking and brand strategy – a strong understanding in brand building and clear strategic and imaginative thinking&nbsp;</li><li>Creative and design –a strong understating of luxury design and brand alignment&nbsp;</li><li>Digital marketing – an understanding of digital full-funnel marketing strategies including SEM, programmatic, social, video, display banner ads etc.</li><li>Copywriting – excellent English writing skills&nbsp;</li><li>Presentation skills – ability to speak and present effectively before groups such as General Manager, Resort Department Heads, Global Office, customers, or colleagues</li><li>Leadership and communication - proven leadership, communication, project management, and organizational skills&nbsp;</li></ul> Required Experience:<ul><li>Minimum of 5 years’ experience in Marketing and Communications in luxury hospitality or luxury lifestyle brand</li><li>Proven track record implementing successful Marketing and Communication strategies and campaigns to build brand reputation, awareness, and conversion&nbsp;</li><li>Global outlook with experience of working across multiple regions&nbsp;</li></ul> Travel Requirements:Occasional international travel Eligibility:&nbsp;EU passport&nbsp;What we Offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>

Director, Marketing & Communications | One&Only Aesthesis, Athens (15673)

To assist in maximizing Room Revenue and occupancy, entering reservations into Opera and follow up all reservations to ensure all bookings are guaranteed and confirmed, with complete booking details such as flights, passport copies, and preference. Be responsible for the entire reservation process by providing prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction and organizational profitability in an environment of high individual morale. In addition to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure highest level of personalized attention.&nbsp;Key Duties and Responsibilities<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Using the official templates in the inquiries and confirmation of reservations and have a knowledge of the reservation SOPs and procedures. Following the Forbes &amp; LQA standards</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 12 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Handles requests from companies and travel agents via phone or other platforms. Makes sure booking information is input correctly into the system.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>University Graduate preferred (minimum High School Graduation)</li><li>Minimum of 2 years experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent communication skills</li><li>Excellent knowledge of English&nbsp;</li><li>Experienced in using Opera system</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Strong interpersonal skills</li><li>&nbsp;</li></ul>What we Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>

Reservations Agent (Seasonal) | One&Only Aesthesis, Athens (7298)

The Sales &amp; Marketing Coordinator ensures the smooth operation of the Sales &amp; Marketing team by handling administrative duties and providing support in the department’s activities and projects. The role involves general sales and marketing support, media &amp; sales visits organization, and events coordination.&nbsp;This fixed-term role (seasonal) is based in Athens and might require occasional travel to the resort in Kéa.&nbsp;&nbsp;Key Duties &amp; Responsibilities<ul><li>Regularly monitor and update brand collateral and in-resort promotional material.</li><li>Draft and coordinate visit itineraries, and assist with media, influencer, and FAM trips.</li><li>Assist with events organization and management and support with content productions.</li><li>Maintain and update CRM and other online systems and tools (i.e. Salesforce).</li><li>Assist with administrative tasks of the Sales &amp; Marketing department.</li><li>Coordinate the production and distribution of promotional gifts and giveaways.</li><li>Support with tracking of the department budgets and expenditures.</li><li>Assist in the preparation of reports and presentations.</li><li>Follow up on queries, deadlines, and other projects assigned by the Director of Sales and the Director of Marketing &amp;.Communications.</li></ul>&nbsp;Skills, Experience &amp; Qualifications<ul><li>Bachelor's degree in business, marketing, or related field (Master's degree will be considered an asset)</li><li>Minimum of 1 year experience in Sales &amp; Marketing/Communications in luxury hospitality</li><li>Excellent command of English (both written and verbal).</li><li>Strong communication and presentation skills.</li><li>Ability to manage multiple projects in a fast-paced environment.</li><li>Confidence in working under tight deadlines while maintaining high standards.</li><li>A self-motivated, proactive team player with excellent organizational skills.</li><li>Creative thinker with strong problem-solving abilities.</li></ul>

Sales & Marketing Coordinator (15674)

Housekeeping Coordinator ensures that all assigned duties are carried out daily in a timely manner, coordinates calls received within the department ensuring proper recording and follow up in accordance with the policies and procedures set by One and Only Aesthesis. Also ensures that all the guest requests are met on time and proper records are maintained daily.&nbsp;Key Duties and Responsibilities<ul><li>Communicates with Front Office and Butler to ensure correct villas are allocated and blocked accordingly.</li><li>Ensures all Seniors &amp; Housekeeping colleagues are informed of any emergency and regular updates.</li><li>Allocate any requests to the appropriate colleague and follows up to ensure the request has been completed.</li><li>Maintain records of all guest loan items and ensures the colleagues collect back all possible items on the corresponding date of departure.</li><li>Keeps accurate records in an organized manner that other colleagues can find easily when required, in all forms such as, computer, files etc.</li><li>Assists with inventories and tabulations in a timely manner.</li><li>Ensure all the maintenance&nbsp;are received entered to the system and follow up with Engineering Department.</li><li>Follows up with Housekeeping Team Leaders to ensure villas are ready for arrival guests and preference e.g. extra bed, pillow selection etc. have been placed accordingly and update status from opera and communicate from office and butler if required.</li><li>Prepares daily task assignments for Villa Valets for both morning and evening service, and daily reports for leaders to be posted in Official Viber group.</li><li>Prepares monthly attendance report and update Fusion for all colleagues of Housekeeping.</li><li>Prepare monthly flower cross charge and sold flower report.</li><li>Ensure all Kids and VIP amenities are prepared on one day advance.</li><li>Ensure Housekeeping Stores are adequately stocked of Villa amenities, supplies, cleaning supplies, gifts, VIP amenities, special amenities, Kids amenities and other operating supplies.</li><li>Check the pantry stock with help from Runner or Team Leaders and Prepare store requisitions and distribute the goods to pantries as per stock list through the runner. Inform the Manager, Housekeeping or Executive Housekeeper of items needs to issue purchase requests when the stocks are below par levels in Housekeeping stores.</li><li>To record and maintain log book of breakage and loss and prepare monthly summary sheet for Executive Housekeeper and Finance Department.</li><li>Maintain a diary to follow service schedules / appointments for follow up.</li><li>Update the florist with all the flower requests for preparing flower order and flower requests on time.</li><li>Summarizing training reports for the department on every month end and send to Learning &amp; Developemnt.</li><li>To assist in maintaining Housekeeping employee record file keeping all information confidential and ensuring that it is filed accordingly and file cabinets are locked.</li><li>Maintain a sense of urgency in all assigned tasks.</li><li>If we receive minibar updates from F&amp;B department, ensure it is been handover to the Team Leaders or Villa Valet and ensure keep record of updates till it is completed in all villas.</li><li>Assist in other administrative duties assigned by the Manager, Housekeeping / Executive Housekeeper.</li><li>Do the daily boat booking as recorded in boat booking list and if bookings are not available as per colleague request on the system inform colleague about unavailability or note it down on the booking sheet.</li><li>Attends and participates in team events.</li><li>Must demonstrate excellent attendance and punctuality</li><li>Participates in required training related to the job.</li><li>To effectively communicate and maintain a favorable working relationship with colleges at all levels.</li><li>Always Assure professional attitude towards guest and colleges.</li><li>Always Ensure to meet Grooming and Hygiene policy of One&amp;Only Aesthesis when in uniform</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>Bachelor’ degree</li><li>Minimum two years’ experience in housekeeping positions</li><li>Good knowledge of English</li><li>Must have good knowledge in computer operation (including software such as excel, word, PMS)</li><li>Must be skilled to perform the job of Office Administrator, Housekeeping.</li></ul>&nbsp;What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Housekeeping Coordinator | One&Only Aesthesis, Athens (15594)

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