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The Compliance Officer for Greece will be responsible for overseeing and coordinating all compliance activities related to the company’s operations in the Greek market, ensuring full adherence to Hellenic Gaming Commission (HGC) regulations, licensing conditions, and broader EU compliance standards.&nbsp;This senior position requires strong judgment, independence, and proven expertise in gambling regulation. The successful candidate will act as the main point of contact for Greek regulatory compliance matters, providing oversight, guidance, and assurance to ensure operational excellence and regulatory integrity.&nbsp;The role requires a proactive and detail-oriented compliance professional with strong analytical skills and the ability to work both independently and collaboratively. The ideal candidate will be comfortable managing day-to-day compliance operations while contributing to broader regulatory and strategic projects, supporting both local initiatives in Greece and group-wide compliance objectives under the guidance of the Head of EU Compliance.Job requirements<ul><li>Lead the implementation, monitoring, and continuous improvement of compliance frameworks and controls across Greek operations.</li><li>Prepare and submit regulatory reports, filings, and notifications to the HGC and other relevant authorities.</li><li>Maintain records of compliance audits, inspections, and internal monitoring.</li><li>Assist with KYC, player protection, and responsible gambling controls under local laws.</li><li>Review and maintain compliance documentation, policies, and operational procedures to reflect current legal and regulatory requirements.</li><li>Monitor legal and regulatory changes in Greece and the EU, update internal policies accordingly, and implement necessary operational adjustments to ensure full compliance.</li></ul><ul><li>Coordinate with Group Compliance on risk assessments, internal audits, and training programs.</li><li>Lead or support investigations into potential compliance breaches and coordinate corrective and preventive actions.</li><li>Conduct the testing for the Compliance Monitoring Program (“CMP”) designed to ensure compliance with all relevant legislation, policy and procedure requirements and best practice.</li><li>Provide training and guidance to local teams on compliance matters, fostering a strong culture of integrity and accountability.</li><li>Collaborate with cross-functional departments (Legal, Risk, Product, Operations, Marketing) to ensure compliance is embedded in all business processes.</li></ul>Definition of success:<ul><li>Full and timely compliance with all HGC regulatory obligations and reporting requirements.</li><li>Demonstrated ability to identify and mitigate compliance risks proactively.</li><li>Strong and trusted relationships with internal stakeholders and regulators.</li><li>Well-documented, up-to-date compliance frameworks and monitoring results.</li><li>Continuous improvement in local compliance maturity and risk awareness.</li></ul>Behavioural Competencies:<ul><li>Strong analytical mindset with exceptional attention to detail and problem-solving ability.</li><li>Demonstrates independence in managing multiple priorities and delivering results with minimal supervision.</li><li>Pragmatic and solution-oriented approach to regulatory compliance challenges.</li><li>Upholds high ethical standards and exercises sound judgment and discretion when handling sensitive information.</li><li>Collaborative team player, able to work effectively across risk, fraud, and compliance functions.</li><li>Excellent communication and presentation skills in Greek and English.</li></ul>Technical Skills &amp; Experience<ul><li>Minimum 2–4 years’ experience in compliance, legal, or regulatory affairs (preferably within the gambling, fintech, or financial services sectors).</li><li>In-depth knowledge of Greek gambling regulations and the HGC compliance framework.</li><li>Experience in AML, responsible gambling, and data protection compliance.</li><li>Proven track record of managing regulatory relationships and submissions.</li><li>Strong understanding of compliance principles and risk-based approaches.</li><li>High-level proficiency in both Greek and English.</li><li>Professional certification (e.g., ICA, University decree or equivalent) required.</li><li>High proficiency in Microsoft Office (Word, Excel, PowerPoint)</li></ul>

Senior Compliance Officer

To meet our current corporate needs, we would like to bring to our team a Senior Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>Lead the engineering, design, and implementation of advanced security measures for the protection of systems, networks, applications, and information assets.</li></ul><ul><li>Implementation and Administration of Cyber Security Platforms (e.g., EDR, WAF, PAM, email security) including optimization, and vendor management.</li></ul><ul><li>Deployment and Administration of SIEM platforms, including development of detection use cases, correlation rules, dashboards and reports.</li></ul><ul><li>Threat detection, investigation, and incident response, ensuring timely containment, root cause analysis, and lessons learned.</li></ul><ul><li>Oversight and participation in vulnerability management programs, including infrastructure, application, and cloud environments; define remediation priorities and track closure with system owners.</li></ul><ul><li>Coordinate and guide penetration testing engagements, report and communicate findings to development teams and system owners.</li></ul><ul><li>Mentor and support colleagues and collaborate cross-functionally with IT, DevOps, and business teams.</li></ul>&nbsp;Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>&nbsp;&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.</li><li>&nbsp;&nbsp;&nbsp; Proven working experience of 5+ years in the cyber security domain.</li><li>&nbsp;&nbsp;&nbsp; Deep expertise and hands-on experience with security technologies (EDR, SIEM, WAF, PAM, CASB, vulnerability management).</li><li>&nbsp;&nbsp;&nbsp; Strong experience with security architecture design, and cloud security.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Deep expertise in cyber security incident handling.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Recognized Cyber Security Certifications strongly preferred (OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1)</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Completed military obligations for male candidates</li></ul>On the personal side:&nbsp;<ul><li>Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously.</li></ul><ul><li>Excellent analytical and problem-solving skills, with a proven ability to assess risks, identify root causes, and drive effective solutions.</li><li>Quality-driven mindset with a focus on continuous improvement, innovation, and adoption of industry best practices.</li><li>Proactive and self-motivated, with the ability to take ownership and drive initiatives independently.</li><li>Strong communication and interpersonal skills, capable of building trust and influencing stakeholders across technical and business teams.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cyber Security Engineer

To meet our current corporate needs, we would like to bring to our team a&nbsp;Senior&nbsp;&nbsp;Network Engineer (Customer ICT). Network Monitoring<ul><li>You will monitor and maintain all network related equipment in all sites and respond to alerts and outages</li><li>Contribute to the design and implementation of new solutions and improving resilience of the current environment</li><li>Establishing network environments by getting involved in: designing system configuration, directing system installation, defining, documenting and enforcing system standards;</li></ul>Maintaining network areas<ul><li>Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization</li><li>Upgrading network equipment to the latest stable firmware releases</li><li>The configuration of routing, switching and load balancing devices</li></ul>Keeping updated documentation<ul><li>Implementing and coordinating housekeeping</li><li>Updating network documents</li><li>Updating network designs</li></ul> Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>University or College Degree in Network Engineering, Computer Science, Information Technology, Digital Systems or relevant technology-related field</li><li>Previous professional experience for this position is important! So, you need to have at least Five&nbsp;(5) years of experience in Network Engineering</li><li>You hold a CCNA level certification (CCNP preferred)</li><li>You have a hands-on experience with monitoring, network diagnostic and network analytics tools and understanding of VMWare</li><li>… still, you need to have some experience with VoIP technologies, Linux and Windows OS, Server systems (IBM, HP, DELL, Cisco) and Networking (Cisco, Checkpoint, F5, Citrix)</li><li>IaC (Infrastructure as a code ) will be considered a plus</li><li>Knowledge in automation tools such as Terraform, Ansible will be preferred</li><li>The position entails frequent travelling to the countries where our customers operate, so you are in a position to travel</li><li>Completed military obligations for male candidates</li></ul>On a personal side:<ul><li>Apart from being an excellent Senior Network Engineer you have developed your analytical and problem-solving skills.</li><li>You are fluent in English language (both oral and written skills)</li><li>As a person, you are a fast learner, agile and quick to grasp new concepts and software products</li></ul> About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises at Paiania, Attica, have been designed to provide easy access to people with disabilities

Senior Network Engineer (Customer ICT)

Join INTRALOT as&nbsp;&nbsp;Senior Quality Control EngineerWe are looking for a&nbsp;&nbsp;new Senior Quality Control Engineer to&nbsp;&nbsp;join our team and help shape the future of gaming! If you’re passionate about manual&nbsp;testing, enjoy working in a collaborative environment, and want to grow your career with an industry leader, this is the role for you.What you'll do:<ul><li>Develop test plans &amp; test cases for the functional areas of our projects, always in accordance with the respective Specifications.</li><li>Run tests in various testing phases including preparation, Integration, FAT execution.</li><li>Carry out detailed defect reporting to development teams!</li><li>Always follow up on defects until their complete resolution!</li></ul>Job requirementsWhat we’re looking for:<ul><li>Holding&nbsp;a University or College Degree in Computer Science, Mathematics or Physics</li><li>At least five (5) years of experience in software testing</li><li>Strong command of operating system usage such as Unix flavors, Windows Servers</li><li>Good understanding of network technologies and communications</li><li>Familiarity with Database Usage and Concepts such as Oracle DB, SQL Server</li><li>A good knowledge of mobile phone technologies and usage including iOS, Android</li><li>Automation testing scripting languages will definitely be considered a plus!</li><li>Familiarity with Jira/Zephyr or other Testing Suites</li><li>You have an excellent command of the Greek &amp; English language, both written and spoken</li><li>ISTQB Certification will be considered an asset</li></ul> About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally. Equal Opportunity Employer:🌈 We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions!

Senior Quality Control Engineer

As a&nbsp;Software Engineer in Image Processing and Computer Vision&nbsp;at INTRALOT, you will contribute to the development of embedded software for hardware systems, focusing on real-world computer vision applications with constrained system resources.&nbsp;&nbsp;What you’ll do:<ul><li>Use Linux for embedded programming, development, and deployment environments.</li><li>Implement real-world image processing applications on constraint edge systems, with minimal resources, heavy optimizations, and adverse environmental/imaging conditions.</li><li>Be capable of Production quality coding in C/C++ and tooling/prototyping in Python.</li><li>Be proficient in classic ML, Classification, Optimization algorithms and CNNs.</li><li>Having familiarity with frameworks like Tensorflow Lite/Micro, other TinyML tools will be an asset.</li></ul>Job requirementsWhat Sets You Apart:<ul><li>Have a University Degree in Electronic/Electrical Engineering, Machine Vision, Computer Engineering or relevant technology field.</li><li>Excellent software development skills on image processing.</li><li>Past working experience in similar position (computer vision/ image processing).</li><li>Possess excellent written and verbal communication skills in English.</li><li>Adaptive, strong interpersonal skills - team player.</li></ul>&nbsp;The Personal Qualities We Value:<ul><li>Apart from being an excellent Software Engineer you have developed your analytical skills.</li><li>You do not mind working under pressure to meet tight deadlines, whenever needed</li><li>… in our Company, we work, above everything else, as a TEAM. You are an excellent team player (and able to work independently as well when time comes!)</li></ul>&nbsp;&nbsp;About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Why Join Us:💸&nbsp;A competitive compensation package combined with additional benefits.💻&nbsp;Hybrid working model.🏥&nbsp;Private Insurance for you and your family.🏢&nbsp;Modern facilities, parking inside, enticing restaurant and corporate bus.📚&nbsp;An extensive training program upon induction and throughout employment.🚀&nbsp;Exceptional opportunities to learn and develop in a multinational environment.🌎&nbsp;Prospects for professional growth both locally and globally.&nbsp;Equal Opportunity Employer: 🌈&nbsp;We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions!

Software Engineer (on Image Processing and Computer Vision)

Join INTRALOTas a Systems Engineer!Your Role:As a Systems Engineer at INTRALOT, you will design, implement, and manage complex IT infrastructure systems while focusing on automating and streamlining the software development lifecycle through modern tools and practices.Job requirementsWhat you’ll do:<ul><li>Configure and maintain virtualization platforms such as VMware, Hyper-V, Oracle Linux KVM.</li><li>Automate infrastructure provisioning, configuration management, and deployments using tools like Terraform and Ansible.</li><li>Manage and optimize cloud environments and backup systems.</li><li>Deploy and maintain operating systems, middleware applications, and infrastructure services.</li><li>Work closely with vendors and partners for system-related products and services.</li><li>Ensure high availability, scalability, and security of IT infrastructure components.</li></ul>&nbsp;What Sets You Apart:<ul><li>Have a University Degree in Computer Science, Computer Engineering, or a related technology field.</li><li>2-3 years of hands-on experience in systems engineering, IT infrastructure, or a relevant role.</li><li>Excellent knowledge of Windows Server OS, virtualization, cloud systems, and infrastructure automation.</li><li>Experience with system planning, security principles, and software lifecycle management.</li><li>Familiarity with ticketing systems such as Jira and/or OTRS.</li><li>Excellent written and verbal communication skills in Greek and English.</li></ul>About Us:INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2025, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits. 💻 Hybrid working model. 🏥 Private Insurance for you and your family. 🏢 Modern facilities, parking inside, enticing restaurant and corporate bus. 📚 An extensive training program upon induction and throughout employment. 🚀 Exceptional opportunities to learn and develop in a multinational environment. 🌍 Prospects for professional growth both locally and globally.

Systems Engineer

To meet our current corporate needs, we would like to bring to our team a &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Technology Delivery Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;As our new Technology Delivery Manager, will be in charge of several important tasks, like: <ul><li>You will plan &amp; manage new technical project implementations for our customers worldwide, in an effective and efficient manner. As a successful Technology Delivery Manager- PM, you will need to be pro-active, and you will coordinate internal and external stakeholder, in order to ensure that the project deliverables are on time, within budget and always at the required level of quality</li><li>You will be in charge of the planning and management of the Demand/Change Management process, ranging from receiving the new project requirements to the technical proposal formulation and submission. You will be the key person to mobilize and orchestrate our internal resources from various departments, working together with the customer’s project team.</li><li>Produce project reports, for the customer and the top management, producing the relevant KPIs and metrics for the projects that you are responsible for, is an important part of the job.</li></ul>Job requirementsYou will be a successful candidate, if you can identify yourself with the following criteria: <ul><li>You have already acquired about 3 years of proven professional experience in managing technical projects.</li><li>You have earned your University or College Degree in Computer Science, Software Engineering or relevant technology-related field.</li><li>Additional studies in Project Management and PMP or related certifications will definitely be considered an asset.</li><li>Good knowledge of Project Management Tools and methodologies, as well as a strong familiarity with software development life cycle</li><li>You are distinguished for your excellent written and oral communication skills both in English and Greek, as well as for your presentation skills.You are characterized for your hands-on mentality, your goal-oriented predisposition, and your attention to detail.</li><li>The position involves frequent travelling to the countries where our customers operate, so you are in a position to travel.</li><li>Above all, we work as a team. As you have to cooperate with various colleagues from different teams within our Company, you indeed have to be an excellent team player, with a professional attitude and a positive predisposition.</li></ul>INTRALOT’s vision is to attract the most talented people in our industry and to support and develop them not only to fulfill their role description but also to go beyond expectations! About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Thus, we provide:💸 A competitive compensation package combined with additional benefits. 💻 Hybrid working model. 🏥 Private Insurance for you and your family. 🏢 Modern facilities, parking inside, enticing restaurant and corporate bus. 📚 An extensive training program upon induction and throughout employment. 🚀 Exceptional opportunities to learn and develop in a multinational environment. 🌎 Prospects for professional growth both locally and globally.So, if you are eager to join a truly cutting-edge technology company, submit your resume!

Technology Delivery Manager (Hybrid)

Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts. As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.We also welcome applications from other countries in the South region; Albania, Azerbaijan, Cyprus, Georgia, Malta, Kazakhstan and Uzbekistan!Essential Duties and ResponsibilitiesTeam Leadership and Management:<ul><li>Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.</li><li>Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.</li><li>Scheduling of part-time team members in our internal scheduling tool.</li></ul>Strategic Content Management:<ul><li>Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.</li><li>Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.</li><li>Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.</li><li>Identify and implement improvement needs for our internal knowledge base</li></ul>Project Implementation and Rollout:<ul><li>Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.</li><li>Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.</li><li>Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.</li></ul>Stakeholder Collaboration:<ul><li>Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.</li><li>Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.</li></ul>Skills and Competencies<ul><li>Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.</li><li>Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.</li><li>Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.</li><li>Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.</li><li>Analytical &amp; Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.</li><li>Ownership &amp; Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.</li><li>Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.</li></ul>

Regional Content Manager

We are looking for&nbsp;full-time and part-time&nbsp;Store Operations Associates (20, 30 or 40 hours weekly with rotating shifts) to join our Wolt Market team in Marousi! 🤩What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week from 07:00 AM to 03:00 AM</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>Benefits👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the storeNext stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙&nbsp;

Store Operations Associate - Marousi

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for&nbsp;Store Operations Associates&nbsp;to join our Wolt Market teams in Athens! 🤩We're currently hiring for our stores in the following locations:<ul><li>Marousi:&nbsp;part-time</li><li>Glyfada:&nbsp;full-time</li><li>Piraeus:&nbsp;part-time&nbsp;</li><li>Ampelokipoi:&nbsp;part-time</li></ul>What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Markets are open 7 days a week</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you 'll get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the store

Store Operations Associate - Athens (Multiple locations)

At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

We’re looking for a Shift Lead for our Store Operations (Grocery) team at our Wolt Market in Athens. What you’ll be doing&nbsp;<ul><li>Strong collaboration with the Store Manager to achieve daily store KPIs</li><li>Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store</li><li>Solving issues in which the team needs help</li><li>Monitoring and managing workload, efficiency, admin duties, and well-being</li><li>Collecting and forwarding feedback</li><li>Proactively participating in developing store operations</li><li>Being able to motivate a team of 20 members</li></ul>Our humble expectations<ul><li>You have experience in grocery stores/retail, ideally as a Shift Lead</li><li>You are proactive, service-minded and a fast learner and have the ability to multitask</li><li>You are able to work 40 hours per week, flexibly in all shifts from 07:00 to 00:00, during the day, evenings and weekends and national holidays</li><li>Good understanding and use of English language</li></ul>What you’ll get by joining us👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the store

Shift Lead - Wolt Market Athens

As our Operations Specialist - Courier Supply, you will be responsible for the supply operations in our region and making sure that couriers have everything needed in order to provide the best quality of service throughout all stages of delivery - from our restaurants &amp; retailers to the customers.In our Operations team, no day is the same, so you need to be self-motivated, driven to succeed, and have excellent interpersonal, and community-building skills!&nbsp;What you'll be doing<ul><li>Identify and suggest new opportunities to improve courier supply through data-driven insights and industry trends.</li><li>Use analytical tools and judgment to balance courier supply and demand, ensuring optimal delivery operations.</li><li>Collaborate with internal teams and external partners (e.g., fleet companies) to align on courier supply goals and strategies.</li><li>Share process improvement ideas and support the development of scalable supply operations.</li><li>Execute and follow up on initiatives prioritized by your manager or team lead, with the opportunity to take ownership of larger projects and workstreams.</li><li>Support the operations supply team in managing courier supply, resolving daily challenges, and ensuring timely deliveries.</li><li>Onboard, retain and grow the number of happy Courier Partners on Wolt’s platform, to ensure a healthy and sustainable delivery operation.</li></ul>Our humble expectations<ul><li>A strong sense of ownership and initiative,&nbsp; you don’t wait to be told what to do, and you’re always looking for ways to improve.</li><li>Excellent interpersonal and communication skills, you enjoy connecting with people and motivating those around you.</li><li>A fast learner who can balance attention to detail with a clear view of the bigger picture.</li><li>A hands-on problem solver who thrives in a fast-paced, ever-changing environment.</li><li>The ability to collaborate effectively across teams and manage relationships with multiple stakeholders.</li><li>Strong analytical thinking and proficiency with tools such as Excel; knowledge of Looker is a plus</li><li>Fluency in Greek and English is required.</li></ul>

Operations Specialist - Courier Supply

As Regional Manager, Consumer, you are responsible for driving capital efficient growth by improving our consumer experience by focusing on Loyalty and Pricing &amp; Incentives within Wolt’s South region. Your focus will be to execute, track and monitor initiatives to improve our consumer engagement, making our users come back to our platform again and again, excited with the service and experience they have with Wolt. This role requires a perfect mix of analytical mindset and creative thinking.Reporting to the Regional Head of Consumer and being part of a 2-3 people team, you will play a key role driving our consumer success within your region, working closely together with various other stakeholders, especially in Marketing, Merchant team as well as broader Global Consumer team.&nbsp;What you'll be doing<ul><li>Own the regional strategy for: i) Wolt+, Wolt’s subscription program and ii) Consumer Pricing</li><li>You will own the performance of our Wolt+ subscription program on a regional level, driving growth and profitability initiatives. Optimize the value proposition through areas such as benefits, partnerships, pricing, merchant portfolio. Define the right benefits, program manage exclusive promotions campaigns, understand the value proposition of the competition and make our program shine for our users!</li><li>Ensure our Consumer Pricing is optimized to drive capital efficient growth, by understanding price sensitivities as well as test hypotheses to run with the central pricing team.&nbsp;</li></ul>Our humble expectations<ul><li>Master’s or Bachelor's degree in business, marketing, data science, or a related field.</li><li>Previous experience in consumer business, product operations, growth, marketing, or management consulting.</li><li>Strong analytical skills with the ability to analyze and interpret data to inform decisions; SQL knowledge is a plus.</li><li>Strong attention to detail and ability to manage multiple projects simultaneously.</li><li>Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.</li><li>Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.</li><li>Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus.</li></ul>

Regional Manager, Strategy & Operations

As part of our South Region (Greece, Malta, Cyprus, Albania, Kosovo, Kazakhstan, Georgia, Azerbaijan, Uzbekistan), we’re looking for a Head of Courier Strategy &amp; Innovation to help us chart the course for sustainable growth, scale new initiatives, and bring innovation to life. This role sits at the intersection of strategy, operations, and technology, with a special focus on embedding new technologies across the business to unlock efficiency and customer value.What you’ll be doingThis role is all about driving initiatives and innovations across diverse markets while ensuring Wolt remains agile and forward-thinking. You’ll partner with the rest of the South Ops functions, global functions, and external stakeholders to identify opportunities, pilot new initiatives, and scale what works.Day-to-day in this role you’ll:<ul><li>Plan, develop and execute sustainability initiatives.</li><li>Lead strategic projects across multiple markets, ensuring alignment and knowledge-sharing.</li><li>Drive innovation pilots (e.g. new business models, automation, AI applications) and oversee their rollout across the region.</li><li>Identify key areas of improvement in terms of efficiency, customer experience and propose scalable actions across all markets.</li><li>Work closely with the other South Ops teams (Supply, Efficiency, Quality, Experience) to ensure scalability and consistency.</li><li>Communicate with legal authorities and respond to official requests, while proactively monitoring regulatory and legal developments that may impact Wolt’s operations across the region.</li></ul>Our humble expectations<ul><li>5+ years of experience in strategy, operations, consulting or leadership roles in high-growth environments.</li><li>Proven track record of driving cross-functional projects and delivering measurable impact.</li><li>Strong analytical and financial acumen, with the ability to turn insights into action.</li><li>Fluency in both English and Greek languages.</li><li>Experience working with AI/ML tools, or a keen interest in leveraging them for business transformation.</li><li>A collaborative leader who thrives in fast-paced, ambiguous environments.</li><li>Excellent project management and execution capabilities.</li></ul>What we offer<ul><li>Shape the future of one of the fastest-growing regions within Wolt and DoorDash.</li><li>Work on diverse challenges across multiple countries, cultures, and business models.</li><li>Drive high-impact initiatives and see your ideas come to life at scale.</li><li>Be at the forefront of AI adoption in one of the world’s leading tech companies.</li><li>Collaborate with smart, motivated colleagues across markets and functions.</li><li>Enjoy the benefits of working in a global company while having the autonomy of a regional role.</li></ul>

Head of Courier Strategy & Innovation, South Region

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Support Associate

Αναζητούμε&nbsp;Βοηθό Αγοραστή Η&nbsp;JUMBO, ηγέτιδα εταιρεία&nbsp;στον χώρο του λιανικού εμπορίου, αναζητά έναν ενθουσιώδη και δυναμικό&nbsp;Βοηθό Αγοραστή&nbsp;για να ενισχύσει την ομάδα των Αγορών. Κύριες Αρμοδιότητες:<ul><li></li></ul>-Καθημερινή παρακολούθηση των πωλήσεων -Επίβλεψη παραγγελιών, παραλαβών και ημερομηνιών παράδοσης -Διαχείριση και έλεγχος της καθημερινής αλληλογραφίας -Υποστήριξη στην διαχείριση των λιανικών τιμών Απαραίτητα Προσόντα: <ul><li></li></ul>-Πτυχίο θετικής ή οικονομικής κατεύθυνσης, με ελάχιστο βαθμό 7,5 -Άριστη γνώση αγγλικής γλώσσας -Πολύ καλή γνώση Η/Υ -Επιχειρηματική αντίληψη με έντονο εμπορικό προσανατολισμό -Ανάπτυξη οργανωτικών και επικοινωνιακών δεξιοτήτων -Ικανότητα εργασίας σε περιβάλλον με γρήγορους ρυθμούς και αυστηρά χρονοδιαγράμματα -Ομαδικό πνεύμα και προσαρμοστικότητα -Διαθεσιμότητα για επαγγελματικά ταξίδια, εντός και εκτός Ελλάδας<ul><li></li></ul> Η Εταιρεία Προσφέρει: <ul><li></li></ul>-Ανταγωνιστικό πακέτο αποδοχών -Ευκαιρίες για επαγγελματική ανάπτυξη και εξέλιξη -Δυναμικό εργασιακό περιβάλλον -Συμμετοχή σε εμπορικές διαδικασίες που διαμορφώνουν την αγοραστική στρατηγική της εταιρείας Έλα στην οικογένεια της JUMBO να διαμορφώσουμε την αγοραστική εμπειρία του αύριο! Θα τηρηθεί απόλυτη εχεμύθεια.

Βοηθός Αγοραστή

Αναζητούμε για το κατάστημα&nbsp;JUMBO&nbsp;στην&nbsp;Παιανία:<ul><li>ΑΠΟΘΗΚΑΡΙΟΣ</li><li>ΚΑΘΑΡΙΣΤΡΙΑ </li></ul> Εάν έχεις:<ul><li>Προηγούμενη επαγγελματική εμπειρία στο λιανικό εμπόριο ή σε αποθήκη</li><li>Όρεξη και διάθεση για εργασία</li></ul>Εμείς σου προσφέρουμε:<ul><li>Αξιοκρατικό περιβάλλον εργασίας</li><li>Άριστες προοπτικές επαγγελματικής εξέλιξης σε σύντομο χρονικό διάστημα</li><li>Συστηματική και ευρύτατη εκπαίδευση</li><li>Σύγχρονο και ευχάριστο περιβάλλον εργασίας</li></ul> Μπορείς να αφήσεις απευθείας το βιογραφικό σου στο κατάστημα καθημερινά ή να το στείλεις στο e-mail:&nbsp;21hr@jumbo.gr Θα τηρηθεί απόλυτη εχεμύθεια.

Καθαρίστρια- Αποθηκάριος για το κατ/μα Παιανίας

Εάν θέλεις να εργαστείς στο κατάστημα JUMBO ΑΝΟΙΞΗΣ ως:<ul><li>Πωλητής&nbsp;</li><li>&nbsp;Ταμίας</li><li>Αποθηκάριος</li></ul> Κάνε την αίτηση σου στο κατάστημα&nbsp; καθημερινά η στείλε μας το βιογραφικό σου σημείωμα&nbsp; 27hr@jumbo.gr Εμείς σου προσφέρουμε <ul><li>Αξιοκρατικό &amp; σύγχρονο περιβάλλον εργασίας.</li><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Άριστες προοπτικές επαγγελματικής εξέλιξης σε σύντομο χρονικό διάστημα.</li><li>Συστηματική και ευρύτατη εκπαίδευση.</li><li></li></ul>Θα τηρηθεί απόλυτη εχεμύθεια.

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