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Η UNISON Human Resources A.E., εταιρεία Εύρεσης και Διαχείρισης Ανθρώπινου Δυναμικού,&nbsp; ζητά για λογαριασμό Ξενοδοχείου 5 αστέρων:&nbsp;&nbsp;&nbsp;Receptionist&nbsp;Περιοχή: Αθήνα&nbsp;(Κωδικός Θέσης: REC-24)&nbsp;&nbsp;&nbsp;Βασικές αρμοδιότητες:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαχείριση λειτουργικών εργασιών υποδοχής- Διενέργεια check-in/check-out·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Υποδοχή και εξυπηρέτηση πελατών·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Τηλεφωνική επικοινωνία και εξυπηρέτηση·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαχείριση τηλεφωνικών και ηλεκτρονικών κρατήσεων·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαχείριση παραπόνων&nbsp;&nbsp;Προφίλ υποψηφίων:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Απόφοιτος σχολής Τουριστικών επιχειρήσεων·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Απαραίτητη προϋπηρεσία 2-4 έτη σε ανάλογη θέση&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άριστη γνώση Αγγλικής γλώσσας·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Επιθυμητή γνώση 2ης ξένης γλώσσας·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άριστη γνώση ξενοδοχειακού&nbsp;προγράμματος&nbsp;Protel&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άριστη γνώση Η/Υ (MS Office)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ευελιξία σε βάρδιες (πρωινή, απογευματινή, βραδινή)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Βιβλιάριο Υγείας Ξενοδοχοϋπαλλήλων ή Πιστοποιητικό Υγείας·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Επαγγελματική εμφάνιση και συμπεριφορά·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Επικοινωνιακές δεξιότητες και&nbsp; διάθεση εξυπηρέτησης·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Οργάνωση και Υπευθυνότητα·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαχείριση πολλαπλών καθηκόντων·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Αντοχή υπό πίεση·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ομαδικό πνεύμα εργασίας&nbsp;&nbsp;Προσφέρονται:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ανταγωνιστικό πακέτο αποδοχών·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άμεση πρόσληψη·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Διαρκής Εκπαίδευση και προοπτικές εξέλιξης·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ευχάριστο περιβάλλον εργασίας

RECEPTIONIST

Η UNISON Human Resources AE, εταιρεία εύρεσης και διαχείρισης Ανθρωπίνου Δυναμικού, ζητά για λογαριασμό Ξενοδοχείου 5 αστέρων:&nbsp;ΟΡΟΦΟΚΟΜΟΙ&nbsp;Περιοχή: ΑΘΗΝΑ&nbsp;(Κωδικός Θέσης: ΓΛΥ/ΟΡΟ-24)&nbsp;Βασικές Αρμοδιότητες:<ul><li>Εύρυθμη λειτουργία εργασιών τμήματος housekeeping&nbsp;</li></ul>Προφίλ υποψηφίων:<ul><li>Προϋπηρεσία, 1-3 έτη σε αντίστοιχες ειδικότητες</li><li>Ευελιξία σε βάρδιες</li><li>Πιστοποιητικό Υγείας</li><li>Επαγγελματική εμφάνιση και συμπεριφορά</li><li>Ομαδικό πνεύμα εργασίας</li></ul>Προσφέρονται:<ul><li>Άμεση πρόσληψη</li><li>Διαρκής εκπαίδευση</li><li>Άριστο περιβάλλον εργασίας</li><li>Προοπτικές εξέλιξης</li></ul>

ΟΡΟΦΟΚΟΜΟΙ

Η UNISON Human Resources AE, εταιρεία εύρεσης και διαχείρισης Ανθρωπίνου Δυναμικού, ζητά για λογαριασμό Ξενοδοχείου 5 αστέρων:&nbsp;ΚΑΜΑΡΙΕΡΕΣΠεριοχή: Αθήνα(Κωδικός Θέσης: ΚΑΜ25)&nbsp;Βασικές Αρμοδιότητες:<ul><li>Καθαρισμός δωματίων</li><li>Εύρυθμη λειτουργία εργασιών τμήματος housekeeping</li></ul>Προφίλ υποψηφίων:<ul><li>Προϋπηρεσία, 1-3 έτη σε ξενοδοχεία 4-5 αστέρων, σε αντίστοιχες ειδικότητες</li><li>Ευελιξία σε βάρδιες</li><li>Επιθυμητή γνώση Αγγλικών</li><li>Επαγγελματική εμφάνιση και συμπεριφορά</li><li>Ομαδικό πνεύμα εργασίας</li><li>Πιστοποιητικό Υγείας</li></ul>Προσφέρονται:<ul><li>Άμεση πρόσληψη</li><li>Διαρκής εκπαίδευση</li><li>Άριστο περιβάλλον εργασίας</li><li>Προοπτικές εξέλιξης</li></ul>

ΚΑΜΑΡΙΕΡΕΣ

Team Leader, Housekeeping is responsible for maintaining the villas and surrounding areas to the highest standard, adhering to O&amp;O standards at all times, and ensuring the cleanliness / hygiene is followed at all times. Also must ensure that the arrivals villas met the arriving customer requirements and known preferences’.Key Duties and Responsibilities<ul><li>To maintain and enforce all standards and procedures for Housekeeping service.</li><li>Responsible for maintaining cleanliness to all assigned work areas.</li><li>Responsible to lead and assist assigned team.</li><li>Inspect villas daily, including departures, arrivals, occupied, VIP, ensuring that they have been cleaned to the highest level, all maintenance is reported and rectified, and standards are being adhered to.</li><li>Ensure supplies and stock levels are maintained in pantries.</li><li>Ensure the ability to maintain safe work practices.</li><li>Responsible for the overall cleanliness, replenishment, standards and maintenance of the entire villa for all arrival villas for their respective sections.</li><li>Guarantee that all the repeater arrival preferences are met when the villa is prepared.</li><li>Ensure that the task provided daily are executed to the expectation of O&amp;O Aesthesis standard</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 2 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Team Leader Housekeeping | One&Only Aesthesis, Athens (18955)

<ul><li>Respond promptly to requests from guests and other departments. </li><li>Fill cart with supplies and transport cart to assigned area. </li><li>Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. </li><li>Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. </li><li>Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. </li><li>Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. </li><li>Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).</li></ul><ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Housekeeper

<ul><li>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. </li><li>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. </li><li>Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. </li><li>Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. </li><li>Communicate issues to next shift. Complete required paperwork.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Assistant Floor Supervisor

Join our team as a Port Operations Manager where you will be responsible for overseeing the coordination and execution of port agency services. This role includes managing a team of port agents, ensuring efficient vessel operation, and providing high quality customer service to cruise lines. Based in Piraeus, you will ensure play a critical role in delivering exceptional service to our clients and maintaining smooth port operations. ABOUT THE JOB<ul><li>Oversee and manage all operational requirements related to vessel calls, ensuring smooth and efficient port operations.</li><li>Responsible for monitoring the day-to-day operations at the port to ensure the team adheres to port policies, governing laws, procedures, and best practices.</li><li>Responsible of interacting, creating, and maintaining strong relationships with clients, vendors, government officials and port/terminal authorities to ensure operational success.</li><li>Provide leadership, guidance, and mentorship to port agents, ensuring they meet performance standards and adhere to operational requirements. This may include providing on-site support during peak seasons.</li><li>Coordinate and liaise with all vendors to ensure that the equipment and services provided meets the expectations of Intercruises and its clients.</li><li>Ensure all respective sailing documents are completed within a timely manner to ensure invoicing/billing is on track.</li><li>Actively participate in conference calls with vessels and or cruise lines when needed.</li><li>Responsible for the creation of port agent schedule to ensure coverage. Assign tasks, delegate responsibilities, and manage workload distribution to optimize efficiency and productivity.</li><li>Independently oversee reporting agent’s team, responsible for training, performance evaluations and recruitment/selection in collaboration with Human Resources.</li><li>Conduct regular evaluations of team performance, provide constructive feedback, and identify opportunities for professional growth and development.</li><li>Report all incidents related to work processes and employee performance and follow through on corrective actions.</li></ul>ABOUT YOU<ul><li>Excellent communication skills in English (both written and verbal); additional language skills are a plus.</li><li>Educational background: A good academic background is required; maritime studies or related qualifications are highly desirable.</li><li>Experience: 3+ years of experience as a Port Agent or Supervisor in port operations.</li><li>Skills: Strong analytical and problem-solving abilities with a solution-oriented mindset. Excellent communication, innovation, and adaptability skills are essential.</li><li>Multitasking: Ability to manage multiple tasks simultaneously, with a strong focus on prioritization and time management.</li><li>Organizational skills: Strong office administration and organizational skills, with attention to detail.</li><li>Technical proficiency: Proficient in Microsoft Office programs (Word, Excel, PowerPoint, etc.) and other relevant software tools.</li><li>Time management: Ability to manage time effectively, especially when working across different time zones.</li><li>Travel requirements: Flexibility to travel internationally and locally based on business needs.</li><li>Customer service orientation: A strong commitment to delivering results-oriented customer service and proactive problem-solving capabilities.</li></ul>ABOUT OUR OFFER<ul><li>Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health &amp; well-being support, and more.</li><li>Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.</li><li>A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.</li><li>Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams</li><li>Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.</li></ul>From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Port Operations Manager | Piraeus

Join our team as a&nbsp;Port Operatons Admin Support, supporting the preparation and processing of proforma invoices, port cost forecasts, and disbursement accounts (D-As), ensuring accuracy and timely handling of financial data related to port operations.&nbsp; You will work closely with the Port Operations Supervisor, as well as the billing department and subagents, contributing to the smooth execution of financial processes and ensuring all cost-related information is properly recorded and aligned with operational requirements. ABOUT THE JOB Proforma Invoice Preparation<ul><li>Prepare proforma invoices for port services across all ports in Greece based on provided data and cost inputs.</li><li>Ensure all expected costs are correctly entered, detailed, and documented.</li><li>Verify data accuracy and flag inconsistencies or missing information to the Supervisor.</li><li>Maintain proper records and documentation of all proforma invoices.</li></ul>Port Cost Forecasting Support<ul><li>Assist in the preparation of port cost forecasts by compiling and updating cost data.</li><li>Update forecasts with latest information received from subagents and internal teams.</li><li>Track differences between forecasted and actual costs and report variances.</li><li>Support the Supervisor in maintaining accurate and up-to-date forecasting files.</li></ul>Coordination with Billing Department<ul><li>Support the preparation of Disbursement Accounts (D-As) by ensuring all required cost data is complete and accurate.</li><li>Liaise with the billing department to provide necessary documentation and clarifications.</li><li>Ensure that D-As reflect the costs received and are aligned with proforma invoices.</li><li>Follow up with subagents to ensure timely submission of D-As and supporting documents.</li></ul>Cruise Head Taxes Administration<ul><li>Assist in the calculation and verification of cruise head taxes based on applicable tariffs.</li><li>Maintain accurate records of head tax data for each port call.</li><li>Support reconciliation of head taxes and flag discrepancies to the Supervisor.</li><li>Keep track of updates in tariffs or regulations as communicated internally.</li></ul>Financial Data &amp; Reporting Support<ul><li>Maintain and update financial records related to port costs, D-As, and vendors.</li><li>Prepare basic reports and summaries for internal use.</li><li>Ensure data is accurately recorded in internal systems and files.</li><li>Highlight discrepancies or unusual cost items to the Supervisor.</li></ul>ABOUT YOU<ul><li>Excellent communication skills in English language, both written and oral.</li><li>Experience in a financial accounting role, preferably within a port agency or maritime industry would be a plus.</li><li>Previous experience of financial reporting, proforma invoicing, port cost forecasting and port -related financial documentation is required.</li><li>An analytical mindset with the ability to interpret financial data.</li><li>Good office administration and organizational skills with a keen eye for attention to detail.</li><li>Knowledge of Microsoft Office programs.</li></ul>ABOUT OUR OFFER<ul><li>Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health &amp; well-being support, and more.</li><li>Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.</li><li>A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.</li><li>Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams</li><li>Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.</li></ul>From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Port Operations Admin Support | Athens

Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, and managing delivery of provisioning for the cruise ship.&nbsp; Based in Piraeus, you will&nbsp;ensure an excellent service for our cruise line clients.ABOUT THE JOB<ul><li>Attend vessel ship calls and act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls. Ensuring operational demands are met and carried out according to protocols and policies set forth.</li><li>Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers.</li><li>Monitor and respond to email requests within a timely manner from various regional email accounts.</li><li>Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements.&nbsp;&nbsp; Utilize the different systems for all vessel entry/departure requirements.</li><li>Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service.</li><li>Solve day-to-day issues and propose workflow improvements to your manager, to enhance productivity and efficiency in port operations.</li><li>Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved.</li><li>Compile and submit appropriate updates throughout the day Cruise Line’s corporate managers.&nbsp; Complete appropriate sail reports as required by each line.</li><li>Complete each respective sailing documents required for invoicing/billing within acceptable time frame and ensure all back up documentation has been saved appropriately.</li><li>Actively participate in conference calls with vessels and/or cruise lines when needed.</li><li>Forward any vessel/ship packages/mail, medical luggage or lost and found items/ mail as requested by line at the end of the day and notify relevant parties of tracking info and costs.</li><li>Coordinate/provide appropriate medical assistance &amp; provide follow up/updates for any medically disembarked crew or guest to respective persons/departments for each cruise line.</li></ul>ABOUT YOU<ul><li>Excellent communication skills in English language, both written and oral.&nbsp;</li><li>Good academic background. Maritime studies are desirable.</li><li>Preferred previous experience as a Port Agent.</li><li>Problem solving and analytical skills.</li><li>Good office administration and organizational skills with a keen eye for attention to detail.&nbsp;</li><li>Knowledge of Microsoft Office programs.</li><li>Orientation to results and customer service; decisive problem solving.</li><li>Business travel availability, if required by Manager</li></ul>

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team leader housekeeping | one&only aesthesis, athens (18955)

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housekeeper

Marriott Bonvoy

assistant floor supervisor

Marriott Bonvoy

port operations manager | piraeus

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port operations admin support | athens

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port operations agent | piraeus

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