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We are looking for a talented and driven CRM Campaign Specialist to join our CRM &amp; Analytics team. In this role, you will be responsible for the end-to-end design, execution, and optimization of CRM campaigns across multiple channels.&nbsp;You have a challenging mission:You will play a key role in driving customer engagement, retention, and revenue growth through effective, data-driven campaign management. This is a hands-on operational role that also requires a strong understanding of the broader business landscape, enabling you to align campaign strategies with company objectives and proactively identify opportunities for growth. You will report directly to the CRM &amp; Analytics Manager and work closely with cross-functional teams including Product, Marketing, and Commercial.&nbsp;What will you do:Campaign Design &amp; Execution<ul><li>Design, build, and execute CRM campaigns end-to-end, from strategic concept and audience targeting through to content creation, channel selection, and deployment.</li><li>Craft compelling SMS, email, push notification, and other communication content that drives engagement and conversion.</li><li>Operate and manage CRM campaign platforms to set up campaign logic, triggers, &amp; audience segmentation, and scheduling.</li><li>Monitor to ensure smooth execution, promptly troubleshooting any issues that arise.</li><li>Implement A/B and testing strategies to continuously optimize messaging, timing, channel mix, and audience segments.</li></ul>Performance Reporting &amp; Analysis<ul><li>Build and deliver regular campaign performance reports, including key metrics such as conversion rates, and customer lifetime value impact.</li><li>Analyze campaign data to extract actionable insights and translate findings &nbsp;into clear recommendations for stakeholders.</li><li>Track campaign KPIs against targets and proactively flag deviations with proposed corrective actions.</li></ul>Strategy &amp; Innovation<ul><li>Proactively propose new campaign ideas, strategies, and communication approaches that generate added value for the business.</li><li>Identify opportunities to improve existing campaigns through data-driven insights, industry best practices, and emerging trends.</li><li>Contribute to the overall CRM roadmap and campaign calendar planning.</li></ul>Cross-Functional Collaboration<ul><li>Partner closely with the Product Team to support communication activities for product launches, feature rollouts, and product updates.</li><li>Collaborate with Marketing, Commercial, and other teams to ensure campaign&nbsp;&nbsp;&nbsp; messaging is aligned with brand guidelines and business priorities.</li><li>Coordinate with external vendors and platform providers as needed.</li></ul>Campaign Optimization &amp; Best Practices<ul><li>Secure the best possible execution approach for every campaign by evaluating channel effectiveness, message formulation, timing, and targeting.</li><li>Develop and maintain campaign templates, playbooks, and standard operating procedures to ensure consistency and efficiency.</li><li>Champion a culture of continuous testing and learning within the team.</li></ul>&nbsp;It would be great if you have:<ul><li>Knowledgeable in CRM and marketing automation platforms, including campaign setup, audience segmentation, workflow automation, and journey building.</li></ul><ul><li>Data analysis skills with the ability to interpret campaign metrics, build reports, and derive actionable insights.</li><li>Working knowledge of data analysis, data querying and reporting tools (e.g., SPSS Modeler/ Excel/SQL).</li><li>Understanding of customer segmentation methodologies, personalization techniques, and lifecycle marketing principles.</li><li>Familiarity with A/B testing and experimentation frameworks.</li></ul><ul><li>Excellent written communication skills with an ability to craft engaging, concise, and effective marketing copy across channels.</li><li>Strong analytical thinking and problem-solving abilities.</li><li>Detail-oriented with a commitment to accuracy in campaign execution.</li><li>Ability to manage multiple projects and campaigns simultaneously while meeting deadlines.</li></ul><ul><li>Proactive mindset with a passion for innovation and continuous improvement.</li><li>Strong interpersonal and collaboration skills; comfortable working with cross-functional teams.</li></ul><ul><li>Business acumen and ability to understand broader commercial objectives beyond day-to-day campaign operations.</li><li>Experience with customer journey mapping and lifecycle marketing.</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up on your health.&nbsp;</li><li>Toddlers allowance to daycare your kids.</li></ul>&nbsp;

CRM Campaign Specialist

Ready to help create impactful marketing experiences? As a Marketing Specialist, you’ll support the design and execution of marketing plans, ensuring daily activities resonate with audiences and deliver exceptional customer experiences.&nbsp;What your day to day will include:<ul><li>Reviewing market research reports and data insights to propose marketing initiatives.</li><li>Participating in the design and implementation of the Gaming Marketing Unit strategy and plan.</li><li>Designing and supporting the execution of go-to-market plans in collaboration with other teams.</li><li>Proposing clear, insightful &amp; analytical briefs to advertising agencies or internal teams and reviewing deliverables in compliance with business and Marketing guidelines.</li><li>Aligning with other supportive Centers of Excellence (e.g. Communication, Media, Retail Engagement, etc.) securing the deliverables to be on time.</li><li>Designing and implementing in-store activations (e.g., promotions, events, etc.).</li><li>Monitoring campaign performance, budget, and marketing KPIs.</li><li>Supporting the execution of integrated omnichannel campaigns.</li><li>Performing market visits to evaluate commercial actions and proposing new retail formats.</li><li>Supporting regulatory submissions for Hellenic Gaming Commission in collaboration with the regulatory team.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Communication, Marketing, Business Administration or any other relevant field; MSc in relevant topic is desirable</li><li>3+ years of hands-on experience in marketing/advertising within a consumer-oriented organization or advertising agency&nbsp;</li><li>Very good knowledge of marketing operations and standards</li><li>Experience in managing 360 marketing activities</li><li>Strong achievement and results oriented mentality</li><li>Problem solving skills with attention to detail</li><li>Excellent communication skills in English &amp; Greek</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Marketing Specialist (3920)

Reporting to Marketing &amp; Communication Manager, the role oversees a team of two responsible in the areas of internal &amp; external communications and customer communications, as well as leads the relationship with the PR agency.Your day-to-day:Internal Communications:<ul><li>Own the internal communications strategy and editorial calendar (emails, newsletters, viva engage platform, intranet, Town Halls content), and work together with HR, IT, and business leaders to identify themes aiming to keep employees informed and engaged.</li><li>Lead content development, editing, and final approvals for internal communications.</li></ul>External Communications<ul><li>Media Relations: Build and manage relationships with journalists and media outlets.</li><li>Lead the publicity strategy and the content development (press releases, articles, interviews, etc.). Collaborate with different functions to create content that enhances the company’s presence and aligns with NN’s strategy.</li><li>Supervise the media coverage monitoring &amp; reporting and proactively address any issues or opportunities.</li><li>Prepare and support senior managers for appearances in the media, interviews, podcasts and other speaking opportunities.</li><li>Cooperate with Digital Marketing to identify themes for NN’s social media calendars and lead the LinkedIn calendar.</li></ul>Crisis Communications &amp; Issues Management<ul><li>Develop and maintain crisis communication plans, protocols, and escalation paths.</li><li>Lead internal and external communications during crisis situations.</li><li>Coordinate messaging with Legal, HR, Operations, and senior leadership.</li><li>Conduct post-crisis reviews and continuous improvement actions.</li></ul>Customer Communications<ul><li>Oversee all customer-facing communications across channels (website, email, service updates), ensuring that messaging is clear, consistent, and aligned with brand values.</li><li>Lead the development of NN’s loyalty program.</li></ul>Team Leadership &amp; Budget Management<ul><li>Lead, coach, and develop a team of two communications professionals.</li><li>Manage agency relationships, vendors, budgets, and timelines to ensure ROI.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field.</li><li>7–10+ years of experience in internal and external communications or PR roles.</li><li>Proven people management experience and cross-functional leadership.</li><li>Strong experience in media relations, crisis communications, and executive communications.</li><li>Hands-on experience with Digital PR tools.</li><li>Excellent written and verbal communication skills in English.</li><li>Advanced communication and presentation skills.</li><li>Strategic and creative thinking with a pragmatic mindset.</li><li>Strong people management and team leadership skills.</li><li>Client- and customer-oriented approach.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong organization, planning, and risk management skills.</li><li>Confidence, decisiveness, and negotiation skills.</li></ul>What we offer:<ul><li>Extensive training opportunities – on-demand and on-site options</li><li>Partnerships with educational institutions across Greece for advanced education, with tuition support</li><li>Comprehensive Health Insurance for peace of mind and financial protection</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance programs</li><li>One-time budget for home-office equipment</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices in a central location with easy access</li></ul>

Internal & External Communications Team Head - Fixed term REQ2706370

As an E‑commerce Lead, you will contribute to digital commercial performance by planning and executing daily product exposure across .com and the app. You will ensure the online offer is visible, relevant, and aligned with commercial priorities.&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Publish and update content on .com and the app according to the QCP and in alignment with the Marketing calendar.</li><li>Manage day‑to‑day product exposure and optimize ranking, deals, and discount activities based on commercial priorities and performance.</li><li>Use data‑driven insights to improve navigation, exposure tactics, internal search, and ranking to strengthen commercial outcomes.</li><li>Optimize internal search functionalities (e.g., synonyms, filtering logic) to improve discoverability.</li><li>Partner with Commercial Managers on campaigns, activations, and product strategies, ensuring alignment with customer group plans.</li><li>Collaborate with Experience Leads to secure a seamless end‑to‑end digital shopping journey across customer groups.</li><li>Support continuous improvement of digital performance by identifying opportunities, sharing learnings, and influencing smarter product exposure decisions.</li></ul>WHO YOU’LL WORK WITH​As an E‑commerce Lead, you will collaborate daily with Commercial Managers, Experience Leads, E‑commerce Operations, Customer Activation, and Marketing teams. You will act as a connector between commercial plans, digital execution, and customer experience&nbsp; making sure that exposure decisions, content, and performance routines are aligned across the Sales Market.WHO YOU ARE​We are looking for people with…<ul><li>2+ years of experience in eCommerce, preferably within fashion retail.</li><li>Strong knowledge of online visual merchandising, UX, and site optimization.</li><li>Strong analytical, commercial, and communication skills.</li><li>Experience working with eCommerce platforms and digital tools.</li><li>Proficiency in English (written and spoken).</li><li>A bachelor’s degree in Business, Marketing, Economics, or a related field.</li></ul>And people who are…<ul><li>Insight‑driven, curious about digital trends, and motivated by improving the shopping journey.</li><li>Skilled at translating customer behaviour and performance data into clear actions.</li><li>Comfortable working cross‑functionally and building alignment across teams.</li><li>Collaborative, open‑minded, and eager to drive commercial impact through continuous improvement.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.&nbsp;WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET).</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here.</li><li>Private Health and Life Insurance.</li><li>Food Vouchers.</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary.</li><li>Baby Birth Gift Card.</li><li>Retirement Reward.</li><li>Bonus for Referring a Friend.</li><li>Hybrid Work Model.</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal).</li></ul>

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crm campaign specialist

NOVA

marketing specialist (3920)

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internal & external communications team head - fixed term req2706370

NN Hellas

e‑commerce lead

H&M

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