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As a Transaction Banking Sales Associate, you are responsible for executing the sales of transaction products. &nbsp;What you will be doing&nbsp;<ul><li>Actively engage, along with Sales Specialists, wholesale clients to promote the Bank’s products and services regarding Payments and Cash Management, Trade Services and Trade Finance.</li><li>Liaise with Wholesale Relationship Managers and Sales Specialists to achieve financial targets with regards to their respective clientele.</li><li>Coordinate with Sales Specialists and Senior Sales Specialists on coverage strategy of clients and its execution.</li><li>Promote the Bank’s products and services through marketing events directly to the clientele, with the guidance of a Sales Specialist / Senior Sales Specialist.</li><li>Assess optimal pricing structure for relevant products and services, in conjunction with relevant Relationship &nbsp;Manager and Sales Specialists.</li><li>Inform internal stakeholders on the products and services.</li><li>Participate in the process of setting sales goals along with &nbsp;Relationship Officers.</li><li>Prepare product presentations for clients and stakeholders.</li></ul>&nbsp;What you need to have&nbsp;&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or related field.</li><li>A Master’s degree in related field (desirable).</li><li>At least three (3) years of working experience in relevant roles.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Transaction Banking Sales Associate

As a Retail Banking Associate, you will join our Branch Network through our Retail Acceleration Program — a structured entry pathway designed to support your professional growth and long-term career development in retail banking.&nbsp;Your Development Journey&nbsp;<ul><li>Through your daily presence in the branch, hands-on learning, and continuous exposure to real Customer interactions, you will gradually build the skills, knowledge, and earn professional certifications required to thrive in the fascinating world of retail banking. The program includes structured onboarding and on-the-job learning.&nbsp;&nbsp;</li><li>Continuous development through targeted training and coaching.</li><li>The opportunity to obtain required banking certifications.</li><li>In-depth expertise through holistic exposure to core retail banking products, services, and customer segments.</li></ul>&nbsp;&nbsp;Your Key Responsibilities&nbsp;<ul><li>Serve new and existing Customers, ensuring a consistently high-quality customer experience.</li><li>Identify Customer needs and provide tailored banking products and services aligned with their profile.</li><li>Build long-term Customer relationships based on trust, professionalism, and service excellence.</li></ul><ul><li>Structured career pathways and the potential to evolve into more specialized or advanced retail banking roles within three (3) years.</li></ul>What you bring <ul><li>University degree in Economics, Business Administration, Finance, STEM fields, or related discipline.</li><li>Strong communication and interpersonal skills.</li><li>Customer-centric mindset with a genuine interest in people and service excellence.</li><li>Willingness to learn, develop, and obtain professional banking certifications.</li><li>Previous experience in Customer service or sales will be considered an asset.</li><li>Very good command of MS Office and digital tools.</li><li>Excellent command of the English language, both written and spoken.</li></ul>&nbsp;&nbsp;What We Offer&nbsp;At Alpha Bank, we are proud to offer:&nbsp;<ul><li>The opportunity to build a long-term career in one of Greece’s most significant financial institutions</li><li>A supportive, collaborative, and professional working environment</li><li>A strong culture of continuous learning, certifications, and career progression</li><li>Competitive compensation and benefits aligned with the market</li></ul>

Customer Service Officer - Branch Network

We are seeking a motivated and analytical&nbsp;Product Development Officer&nbsp;to join our&nbsp;Retail Business Banking Products Sector, within the&nbsp;Retail Business Banking Segment.By joining us, you will contribute to the development and management of retail business baking loan products, supporting the strategic roadmap set by the Retail Business Banking Head. You will be involved in pricing, profitability analysis, market monitoring, and cross-functional coordination to ensure the competitiveness and performance of our retail business offerings.&nbsp;Your key responsibilities will be:<ul><li>Product Development &amp; Management: Support the design, enhancement, and lifecycle management of retail business loan products, processes, and documentation.</li><li>Pricing &amp; Profitability Analysis: Prepare pricing proposals, monitor product profitability, and track key performance indicators (e.g., loan origination, approval rates, NPL ratios).</li><li>Market &amp; Competition Monitoring: Analyze market trends and competitor practices to identify opportunities for product innovation and differentiation.</li><li>Strategic Proposals: Prepare presentations and documentation for new product ideas, modifications, and commercial initiatives to be reviewed by senior management and committees.</li><li>Cross-Functional Collaboration: Coordinate with internal teams (e.g., Risk, Operations, Legal), external partners, and sales channels to ensure successful product rollout and execution.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have 3–5 years of relevant experience in Banking or a similar industry, ideally with exposure to retail business banking.</li><li>Hold a Bachelor’s degree in Business, Finance, Engineering, or a related field. A Master’s degree is highly desirable.</li><li>Have experience in product development, financial analysis, or performance monitoring.</li><li>Are proficient in the MS Office tools (Excel, PowerPoint).</li><li>Have excellent command of English and Greek (both in writing and verbally).</li><li>Demonstrate strong analytical, communication, and project coordination skills.</li><li>Thrive in a collaborative, fast-paced environment and have a client-centric mindset.</li><li>Strong strategic thinking, analytical, and problem-solving abilities with a data-results approach.</li><li>Are able to work in cross-functional teams under pressure &amp; tight deadlines.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

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