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As Head of Courier Supply for the South Region, you will own courier supply end-to-end in Greece. You will report into the South Head of Operations. This role combines strategy, execution, and team leadership, with a strong focus on building scalable, increasingly automated systems that move us from reactive operations to predictive, AI-driven decision-making.What you’ll be doingThis role is about turning demand into reliable, cost-efficient delivery capacity at scale. You will own forecasting, acquisition, incentives, and real-time supply-demand balancing across multiple markets, while building systems that scale without linear headcount growth.Day-to-day in this role you’ll:<ul><li>Own courier supply KPIs across your cities, including availability, utilization, cost efficiency, and service reliability</li><li>Lead and develop a team of ~5 people, driving performance and building a high-performing organization</li><li>Define and execute supply strategies across different time horizons (hourly, daily, seasonal)</li><li>Drive forecasting, incentive design, and supply planning using increasingly AI-driven tools and models</li><li>Optimize incentive structures (who, where, when, how much) to ensure efficient growth and controlled costs</li><li>Identify and implement scalable solutions to improve courier acquisition, retention, and engagement</li><li>Partner with Product, Analytics, Finance, and Global Ops to improve tooling, automation, and decision-making frameworks</li><li>Work closely with local teams and external partners (fleet partners, courier partners, authorities) to ensure strong market execution</li><li>Detect operational anomalies early and act quickly to prevent service degradation</li></ul>Our humble expectations&nbsp;<ul><li>Bachelor’s degree in Business, Economics, Engineering, or a related field; advanced degree is a plus</li><li>8+ years of experience in strategy, operations, consulting, or leadership roles in fast-paced environments, with 3+ years in leadership roles (owning teams, not just projects)</li><li>Strong marketplace understanding (supply–demand mechanics) and operational rigor across multiple time horizons</li><li>Proven analytical and problem-solving skills, with solid financial acumen (forecasting, ROI, cost control)</li><li>Experience leading projects and driving execution in complex, cross-functional environments</li><li>Demonstrated ability to hire, coach, and develop high-performing teams</li><li>Strong communication skills with the ability to influence senior stakeholders</li><li>Fluency in both English and Greek is a requirement</li><li>You're able to work from our Athens office four times a week with one optional work from home day&nbsp;</li></ul>Nice to have:<ul><li>Experience in marketplaces, on-demand platforms, or e-commerce</li><li>Exposure to AI/ML applications in operations or decision-making</li></ul>What we offer<ul><li>Ownership of one of the most critical levers of the business on one of Wolt’s biggest markets (Greece)</li><li>A role with high autonomy and direct impact on growth, cost, and service quality</li><li>The opportunity to define how AI is embedded into core operational decision-making (forecasting, incentives, automation)</li><li>Exposure to multiple functions, creating strong career growth opportunities</li><li>A fast-paced, execution-driven environment where results are visible and measurable</li><li>Competitive compensation package</li></ul>

Head of Courier Supply, Greece

The role in more details:<ul><li>Participating in a broad range of advisory projects such as internal audits, internal control systems assessment, regulatory compliance reviews, regulatory frameworks readiness assessments, and health checks, annual compliance programs development or execution, and many more.</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Working collaboratively with other lines of service and practice areas to deliver other services</li><li>Maintain the highest standards of business ethics and the Firm’s culture</li><li>Depending on the induction level of the candidate, the position responsibilities will include project planning, fieldwork execution or review, completion of project procedures, as well as client presentations preparation or delivery. Market researches and participation in the departmental business development activities is also part of the responsibilities for all levels</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>At least 4-5 years of experience in a similar role and holding a valid license to practice by regulatory standards</li><li>Ability to manage the regulatory compliance projects and to monitor and guide the regulatory compliance team</li><li>Bachelor’s degree in Finance, Law, or Exact/Applied Sciences</li><li>A Master’s degree will be considered a strong asset</li><li>Professional certifications such as CIA, CFE, or other relevant qualifications in Compliance are highly valued</li><li>DPO certification will be considered a significant advantage</li><li>Exposure to specialized regulatory frameworks, including Sustainability (ESG) regulations and emerging AI-related regulatory landscapes, will be considered a distinct advantage</li><li>Strong commitment to delivering exceptional client service and maintaining effective client relationships</li><li>Solid understanding of corporate governance laws and regulatory frameworks</li><li>Proven ability to manage or actively contribute to multiple engagements and handle competing priorities in a fast-paced, dynamic, and results-oriented environment</li><li>Team-oriented mindset with the ability to work efficiently under tight deadlines</li><li>Effective communication and rapport-building skills</li><li>Ability to develop and deliver high-quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What will we offer to you?<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Experienced Regulatory Compliance Consultant

At EY, we’re all in to shape your future with confidence.&nbsp;We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​Being part of EY in Greece means being part of a continuously growing team, which has been announced as Top Employer for the fourth consecutive year, certified as a Great Place to Work for the third year in a row, and awarded as Best Workplace in Professional Services &amp; Consulting for the second consecutive time, for our almost 3,000 professionals!At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through&nbsp;coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture&nbsp;of globally connected teamsJoin us as we commemorate 100 years of EY in Greece this year. Experience great&nbsp;flexibility&nbsp;under&nbsp;our hybrid&nbsp;operating model&nbsp;across our offices in&nbsp;Athens,&nbsp;Patras, Thessaloniki and Crete&nbsp;and contribute to building a better working world.&nbsp;The opportunityIn Forensics, we help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks.Working with clients across all industries, you will develop innovative recommendations to some of the most complex assurance projects including fraud and corruption issues around. Our professionals include forensic accountants and technologists, certified fraud examiners, anti-corruption professionals and money laundering and sanctions investigators. We work with our clients' legal counsel (internal or external) and compliance and internal audit departments to investigate complex issues and address operational challenges.&nbsp;&nbsp;Your key responsibilitiesAs all clients have unique challenges, it is no exaggeration to say that you will never be engaged in the same type of client work for too long. As Senior Professional, you will work on both Audit and Assurance engagements, as well as high profile Compliance, Integrity, and Fraud investigation projects. You will support our teams and clients in proactively monitoring and addressing significant risks within their businesses.&nbsp;Your work will include, but not be limited to, the following:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Audit and Assurance engagements•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Internal Control System and Corporate Governance assessments•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fraud investigations and dispute services•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compliance and Integrity assessments&nbsp;&nbsp;Skills and attributes for successTo qualify for the role, you should have<ul><li>Relevant working experience in external audit services or relevant positions on financial accounting/reporting roles</li><li>Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or any quantitative degree.</li><li>Results-oriented approach with keen attention to high quality and accuracy and&nbsp;distinct willingness to learn</li><li>Attention to detail</li><li>Strong knowledge of Microsoft Office (Excel, Word, PowerPoint) &nbsp;</li><li>Excellent written and verbal communication in Greek and English</li></ul>&nbsp;&nbsp;Ideally, you’ll also have<ul><li>Forensic accounting skills</li></ul><ul><li>ACCA/ACA/JES/AMP/CIA/ACAMS/CFE qualification</li></ul>&nbsp;&nbsp;What we look forWe are interested in highly motivated candidates with a creative vision and the confidence to make it happen; candidates who can integrate with and influence clients from a varying range of organizations, as part of a diverse and highly driven team. If you are looking to develop your career within a truly dynamic team and get experience in Forensics and Audit engagement leveraging AI solutions and technology tools this role is for you.&nbsp;What we offer you &nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy various getaways such as short Fridays, Flex Day and Together Day.&nbsp;</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 4 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Trust secured. Future assured.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;&nbsp;EY&nbsp; |&nbsp; Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;#LI-Hybrid&nbsp;#betterworkingworld

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head of courier supply, greece

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