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In Consulting, we are building a better working world by transforming business through the power of people, technology and innovation.As a member of our SAP Consulting team, you will contribute to SAP related engagements in the Financial Services Industry, helping our clients transform their business &amp; maximize their performance. The specific position is based in Athens and requires working in multi-disciplinary teams to provide a range of services with focus in SAP implementation projects &amp; methodologies.&nbsp;Your key responsibilities&nbsp;As an SAP FPSL Technology Consultant, you will be a key resource on large-scale system implementation projects in the Financial Services industry. In this role, you should be able to deliver quality client service, analyse complex problems and deliver insightful solutions. You will also be expected to have excellent communication skills, integrate into new teams and establish relationships.&nbsp;More specifically, the successful candidate should be able demonstrate the ability to perform one or more of our range of services:&nbsp;<ul><li>Design Business Processes</li><li>Translate business needs to system requirements</li><li>Prepare and participate in the execution workshops on project areas</li><li>Configure SAP S/4HANA FPSL</li><li>Conceptualize the technical integration of SAP with the system landscape of the clients</li><li>Control and support of test cycles and rollouts</li><li>Participate in Sales and Presales activities</li><li>Manage own work against the project plan to ensure superior client delivery</li><li>Understand the client’s business, follow sector trends and learn leading practices</li><li>Diagnose a problem, conduct analysis, and develop solutions for client problems</li><li>Present thoughts and ideas in a clear and composed manner to instill confidence in team and clients</li><li>Effectively interact with colleagues and clients of varying backgrounds</li></ul>&nbsp;&nbsp;Skills and attributes for success&nbsp;What we look for&nbsp;<ul><li>Excellent academic background, including at a minimum a bachelor’s and preferably a master’s degree in Financial Accounting and/or Informatics. Orientation in Information Systems and Technology-driven solutions will be considered an asset</li><li>A Business-oriented mindset, which promotes asking the right questions and taking initiative towards problem-solving</li><li>Ability to express ideas verbally and in writing, in a clear, concise and professional manner (both in Greek and English)</li><li>Working experience with SAP FPSL or Bank Analyzer</li></ul>Ideally, you’ll also have<ul><li>Working experience in Financial Accounting or Data Management, preferably in a consulting firm</li><li>Knowledge of Financial Services (banking or insurance) business processes</li></ul>&nbsp;What we offer you &nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;

SAP FPSL Financial Services Technology Consultant

Intellectica is recruiting a highly motivated&nbsp;Product Manager&nbsp;on behalf of a leading manufacturer and distributor of medical products with a 30-year presence in the Greek market. Based in Acharnes, Attiki, Greece, and reporting directly to the Operations Manager, the successful candidate will support cross-functional operations in Product Management, Procurement, and Marketing, coordinating product documentation, managing supplier communications, contributing to marketing efforts, and driving workflow improvements through process optimization and digital tools.Key activities and responsibilities of this role include:<ul><li>Maintaining up-to-date product documentation, including technical files, specs, certifications, artworks, usage instructions, and packaging materials</li><li>Coordinating with international suppliers on offers, orders, product specifications, artwork approvals, and documentation management</li><li>Supporting technical and regulatory documentation for tenders, sales teams, and export markets</li><li>Participating in product development initiatives and monitoring item-level KPIs and profitability metrics</li><li>Collaborating with the marketing team on product presentations, brochures, promotional materials, and campaigns</li><li>Reviewing and optimizing technical content for internal and external use, including packaging and marketing assets</li><li>Assisting with stock forecasting and working closely with the Supply Chain team and external procurement partners</li><li>Contributing to workflow optimization by applying AI tools, ERP systems, and automation practices in daily tasks</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>A Bachelors’ Degree</li><li>At least 3 years of experience in operations, procurement, product development, or marketing, preferably within a fast-paced environment</li><li>Proficiency in the MS Office Suite</li><li>Familiarity with ERP systems and commercial operations; experience with Power BI is considered a strong plus</li><li>Tech-driven mindset with interest in AI tools and automation to enhance operational workflows</li><li>Fluent in English and Greek, with excellent written and verbal communication skills</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>&nbsp;Strong attention to detail and organizational skills, especially in managing technical documentation</li><li>Proven ability to manage multiple tasks and projects across functions</li><li>Effective communicator and team player, able to collaborate cross-functionally</li><li>Analytical mindset with solid negotiation and decision-making skills</li><li>Self-motivated and able to work independently in a fast-paced environment</li></ul>

Product Manager int-0365

As a Senior Mobile Engineer (Android or iOS), you will be responsible for build, test and maintain the infrastructure and tools also, to collaborate with other team members to develop automation strategies and deployment processes. You will envision, estimate, define, build, and deploy Accenture’s solutions using standard delivery assets to improve clients' delivery approach.Responsibilities:<ul><li>Lead the design and development of native mobile apps using&nbsp;Swift/SwiftUI/UIKit&nbsp;(iOS) or&nbsp;Kotlin/Jetpack Compose (Android)</li><li>Make architectural decisions and define best practices for maintainable, scalable codebases</li><li>Collaborate cross-functionally with product, design, and backend teams to deliver high-quality mobile experiences</li><li>Drive UI/UX excellence using&nbsp;SwiftUI,&nbsp;UIKit, or&nbsp;Jetpack Compose, depending on the project requirements</li><li>Mentor junior developers and support their technical growth</li><li>Identify and resolve performance bottlenecks and technical debt</li><li>Own and improve mobile CI/CD pipelines, testing strategies, and app deployment processes</li></ul>Qualification&nbsp;WHO WE´RE LOOKING FOR?<ul><li>5+ years of experience building&nbsp;native iOS or Android applications</li><li>Strong command of&nbsp;Swift&nbsp;(with&nbsp;SwiftUI&nbsp;and&nbsp;UIKit) or&nbsp;Kotlin&nbsp;(with&nbsp;Jetpack Compose)</li><li>Proven ability to balance legacy code with the introduction of modern UI frameworks</li><li>Deep understanding of mobile app architecture, threading, memory management, and design patterns (e.g., MVVM, MVI)</li><li>Experience delivering apps to the&nbsp;App Store&nbsp;or&nbsp;Google Play, with a focus on performance and stability</li><li>Skilled in leading technical discussions and mentoring less experienced developers</li><li>Experience with mobile unit testing or CI/CD tools</li><li>Experience leading adoption of new mobile technologies within a team</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Senior Android Developer in Athens or Thessaloniki

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!<h2>Main Responsibilities:</h2><ul><li>Analyze the organization’s IT processes and systems to identify inherent risks at a detailed level and recognize effective security controls that adequately address these risks based on the Bank and Group IC Methodology.</li><li>Assess inherent risks related to IT processes and systems, and evaluate the adequacy and effectiveness of the design and operation of the identified security controls based on the Bank and Group IC Methodology.</li><li>Evaluate identified control weaknesses in IT processes and systems, and assess the adequacy of remediation action plans selected to address those weaknesses according to IC methodology.</li><li>Identify deviations in IT processes and systems—including controls—from standards, regulations, and best practices (e.g., COSO, COBIT, ISO2700X, ISO 22301, ISO 31000, ISO 20000, etc.) and propose improvements.</li><li>Participate in the development of training activities on IT security controls and data analysis topics.</li><li>Perform data analysis using the Bank’s relevant tools (e.g., MS Excel, Power BI) and produce reports for the ICF Management Team.</li></ul><h2>Benefits / Challenges:</h2><ul><li>Participation in large cross-functional projects</li><li>Familiarization with key Bank processes and their supporting systems</li><li>Involvement in data analysis projects</li><li>Positive working environment</li></ul><h2>Position Requirements:</h2><h2>Required Education:</h2><ul><li>Degree in: Computer Science, Business Administration, Risk Management, or related field</li><li>Master’s in: Computer Science, Cybersecurity, Data Analysis, Internal Audit, Risk Management, or related field</li></ul><h2>Required Experience:</h2>2–5 years in audit or consulting firms, banking institutions, or tech companies in a related role (e.g., IT Audit, IT Consulting, Data Analysis, System Analysis), including:<ul><li>Experience evaluating the adequacy/effectiveness of general IT controls, application controls, OS, and database controls</li><li>Experience with Sarbanes-Oxley audits and COSO framework</li><li>Experience related to IT, systems analysis, cybersecurity, and/or data analysis</li></ul><h2>Desired Specialized Knowledge:</h2><ul><li>Basic knowledge of IT security principles</li><li>Experience with COSO, COBIT, ISO 22301, ISO 27001, ISO 20000, ITIL, PCI-DSS</li><li>Experience with data analysis tools (e.g., Excel, ACL, IDEA, Power BI, Tableau, QlikView) and databases</li><li>Basic knowledge of Artificial Intelligence (AI)</li><li>Excellent computer skills, MS Office 365</li></ul><h2>Language Skills:</h2>Very good English (minimum B2 level), proven by certification or studies in an English-speaking university<h2>Skills / Competencies:</h2><ul><li>Strong written and verbal communication in Greek and English</li><li>Teamwork and collaboration</li><li>Critical thinking and analytical skills</li><li>Problem-solving abilities</li><li>Consistency, diligence, attention to detail</li><li>Organizational and methodical approach</li><li>Communication skills</li><li>Results orientation</li><li>Business acumen</li><li>Ability to work under pressure and strict deadlines</li></ul>

Internal Control Professional

We are currently looking to expand our product management team with an eager, cooperative, goal-focused&nbsp;Product Manager&nbsp;You will be an&nbsp;ambassador for the products. You help shape the voice of the product and help it grow a consumer base. You will be involved in the development of the product range. You take part in a complete marketing experience, as&nbsp;you are&nbsp;involved in every facet of the product's journey. This means&nbsp;you work with a cross-functional team&nbsp;across sales, corporate communications, webmasters, and more. In this role,&nbsp;you'll be involved with product marketing strategy from beginning to end.&nbsp;What you will focus on:&nbsp;<ul><li>Work closely with the Product Managers to support the implementation of product vision and strategy</li><li>Support the product lifecycle management, from development to launch to growth to saturation and eventually end of life</li><li>Responsible for the Product Master Data, ie populate, maintain and develop the product database (Tech specs, USPs, etc)</li><li>Implement road maps and hold end to end responsibility of plans’ efficient delivery against KPIs</li><li>Build extensive knowledge of market trends, customer needs, as well as key competitors</li><li>Closely&nbsp;monitor products’ performance (KPIs) –including during all promotional activities, evaluate the outcomes and make proposals or/and mitigating actions accordingly</li><li>Assist in managing our product catalogue</li><li>Contribute to the development and implementation of promotions and BTL campaigns, in direct cooperation with the Marketing team</li><li>Report directly to the Head of Product Management</li></ul>&nbsp;You are the one we are looking for, if you have:<ul><li>3-5 years of experience&nbsp;in a similar position, preferably in the retail sector</li><li>Bachelor’s degree&nbsp;in Business Administration or Marketing;&nbsp;MBA&nbsp;will be considered a plus</li><li>Excellent command of the&nbsp;English&nbsp;language; additional foreign language will be considered a plus</li><li>Knowledge of&nbsp;MS Office, especially MS Excel</li></ul>&nbsp;We will have the perfect match, if you are:<ul><li>Results driven&nbsp;- Strong willingness to get the job done</li><li>Customer focused&nbsp;- Proactive with a continuous improvement / problem solving mindset</li><li>Effective&nbsp;- Attentive to detail with excellent organizational skills</li><li>Team player&nbsp;- Experienced working well in cross-functional projects</li></ul>&nbsp;What's in it for you:<ul><li>Be part&nbsp;of a fast-growing company, where passion, drive and team spirit matter more than corporate hierarchies</li><li>Opportunity to address not only the Greek Market, but also the European Market</li><li>Competitive remuneration package</li><li>Company discounts</li><li>Commuting expenses</li></ul>

Product Manager

Our Team is looking for a talented and creative Graphic Designer to join our marketing and branding Team at our corporate headquarters in Athens. This role is key in visually representing the identity of our luxury Hotels &amp; Resorts portfolio through various digital and print assets. The ideal candidate will be passionate about design, detail-oriented, and experienced in working within brand guidelines to create consistent and impactful materials.Key Responsibilities:<ul><li>Design and produce marketing materials such as brochures, presentations, digital ads, social media graphics, posters, newsletters, and event collateral</li><li>Collaborate with the marketing team to create visual concepts aligned with brand strategy and seasonal campaigns</li><li>Develop branding and signage materials for individual hotel properties</li><li>Assist in the creative direction and production of content for digital platforms and websites</li><li>Prepare files for both print and digital output, ensuring quality and consistency across all media</li><li>Maintain and update the media and asset library for the company</li><li>Support new hotel openings and special projects with creative assets</li><li>Ensure brand consistency across all materials and platforms</li><li>Work with external agencies and printers when needed</li></ul>Requirements:<ul><li>Degree in Graphic Design, Visual Communication, or related field</li><li>5+ years of professional experience in graphic design (hospitality or luxury brand experience is a plus)</li><li>Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.)</li><li>Strong portfolio showcasing both digital and print work</li><li>Excellent time management and ability to handle multiple projects simultaneously</li><li>Creative mindset with attention to detail and strong aesthetic sense</li><li>Knowledge of basic motion design or video editing (is considered a plus)</li><li>Fluent in Greek and English (written and spoken)</li><li>Understanding of AI-driven design tools and how they can enhance creative processes.</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Collaborative office environment in the heart of Athens</li><li>Opportunity to work with a leading hospitality group and influence its visual identity</li><li>Growth potential within a dynamic and expanding company</li><li>Exposure to international projects and hotel brands</li></ul>

Γραφίστρια/ ας

Based in Athens, Greece, the successful candidate will report directly to the Group Brand Manager and will be responsible for the entire spectrum of brand management, including market research, product lifecycle management and strategic development. This role requires strong collaboration with the Marketing team and other departments to define and implement brand strategies, ensuring the effective positioning and performance of the company’s product portfolio in the Greek market.Key activities and responsibilities of this role include:Strategic Development:<ul><li>Collaborating with the Group Brand Manager and Marketing Manager to propose and refine product positioning and strategies</li><li>Researching and recommending the launch of new profitable products, backed by market data and analysis</li><li>Proposing annual product action plans and budgets, in collaboration with key stakeholders</li></ul>Market Analysis and Reporting:<ul><li>Analyzing the performance, positioning, and distribution of products across the Greek market</li><li>Conducting competitive analysis to stay informed on rival products and market trends</li><li>Monitoring market shares and trends, guiding strategic decisions</li><li>Evaluating product-focused qualitative and quantitative research to recommend improvements for product performance</li><li>Analyzing product data to identify trends, challenges and opportunities</li></ul>Product Oversight:<ul><li>Overseeing product performance across the supply chain, from warehouse to final consumer, by geographic region and customer</li><li>Conducting regular store checks to evaluate the visibility and presentation of products and suggesting corrective actions as needed</li></ul>Collaboration and Implementation:<ul><li>Working closely with the sales and medical information departments to ensure consistent communication and execution of product strategies</li><li>Partnering with advertising agencies, media agencies, and other external collaborators to implement approved plans or projects</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Marketing, Business Administration or a related field</li><li>Master’s degree in Marketing, MBA and/or related certifications are considered a plus</li><li>At least 2 years’ of experience in a similar role within an FMCG company, preferably in the food service sector</li><li>Proficiency in Microsoft Office Suite and social media platforms</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Team player with excellent communication skills</li><li>Highly organized and methodical with attention to detail</li><li>Analytical mindset with strong decision-making capabilities</li><li>Creative flair with a focus on delivering result-oriented solutions</li><li>Ability to thrive in fast-paced environments, demonstrating a contemporary business acumen</li></ul>

Brand Manager int-0254

We are seeking a Talent Acquisition Specialist who will be responsible for end-to-end recruitment across all roles and seniority levels, with a strong focus on administrative and specialist positions.This role is ideal for a hands-on recruiter who thrives in a scale-up environment, combines strong execution with process thinking, and wants exposure to HR Operations, workforce planning and People initiatives.Key Responsibilities<ul><li>Manage the full recruitment lifecycle for business, operational and support roles</li><li>Partner closely with hiring managers to translate business needs into effective hiring plans</li><li>Own sourcing strategies using LinkedIn, job boards, referrals and direct search</li><li>Screen, interview and assess candidates, ensuring a high-quality candidate experience</li><li>Coordinate offers and support hiring decisions in collaboration with HR Lead</li><li>Process, Data &amp; HR Operations</li><li>Actively utilize the ATS, ensuring data accuracy and tracking KPIs</li><li>Support onboarding coordination and collaboration with HR Operations</li><li>Support People projects as the organization scales</li></ul>&nbsp;What We’re Looking For<ul><li>3+ years of experience in Talent Acquisition and People Operations</li><li>Proven experience hiring administrative and specialist roles in fast-paced environments</li><li>Hands-on experience working with an ATS and recruitment data</li><li>Strong organizational and stakeholder management skills</li><li>Ability to operate autonomously while collaborating closely with senior leadership</li><li>Fluency in Greek &amp; English</li></ul>

Talent Acquisition Specialist

We are looking for a Senior SAP FICO Engineer to support our clients by delivering high-quality solutions in SAP BRIM and FI-CA.You will work closely with business units, stakeholders, and technical teams to troubleshoot, implement changes, and enhance financial processes. Join our collaborative environment and help drive complex projects to success — apply today to make an impact.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Provide day-to-day support to business units using SAP FI-CA</li><li>Deliver projects and process change requests</li><li>Perform troubleshooting and debug custom implementations</li><li>Document technical processes and modifications</li><li>Handle incident intake and resolution</li><li>Manage stakeholder relationships effectively</li><li>Coordinate feature and modification intake processes</li><li>Conduct functional and technical testing</li><li>Support correspondence related to FI-CA processes</li><li>Implement and maintain payment, collection, and dunning functionalities</li><li>Collaborate with cross-functional teams to ensure project success</li></ul>Requirements<ul><li>3+ years of experience in SAP S4/HANA and SAP BRIM FI-CA</li><li>Strong experience in collections, dunning, and payment handling</li><li>Excellent code understanding and debugging skills</li><li>Proven team player mindset with collaborative communication</li><li>Strong organizational skills</li><li>Proactive problem-solving attitude</li><li>High degree of independence in task execution</li><li>English language proficiency: B2 Upper-Intermediate</li></ul>Nice to have<ul><li>E-commerce domain experience or affinity</li><li>Experience with E-invoicing</li><li>Experience with ODN Implementation for VAT Reporting</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Senior SAP FICO Engineer

We are expanding our team and are looking for a Product Manager to take ownership of a portfolio of enterprise software–based solutions and service offerings, developed in collaboration with our strategic technology partners.This role is central to how we position, sell, and deliver our solutions. You will work closely with sales, pre-sales, delivery teams, and vendor partners to ensure our offerings are clearly defined, commercially sound, and aligned with real customer needs.This is a solution-oriented product role, not a software development role.&nbsp;Key Responsibilities<ul><li>Own and evolve assigned partner-based products and solution offerings.</li><li>Translate vendor technologies into clear, value-driven enterprise solutions.</li><li>Define solution positioning, use cases, packaging, and commercial models.</li><li>Act as the primary interface with software vendors on product capabilities, roadmaps, and go-to-market initiatives.</li><li>Support sales teams in complex enterprise opportunities, including customer meetings, RFPs, and solution workshops.</li><li>Develop and maintain sales enablement assets (pitch decks, solution briefs, value propositions).</li><li>Work closely with delivery teams to ensure solutions are realistic, repeatable, and scalable.</li><li>Collect customer and market feedback to continuously refine and improve offerings. </li></ul>Qualifications<ul><li>5+ years of experience in Product Management, Solution Management, or Pre-Sales.</li><li>Background in Enterprise Software, Technology Consulting, or System Integrators.</li><li>Hands-on experience working with third-party enterprise software vendors.</li><li>Strong understanding of enterprise architectures, licensing models, and services delivery.</li><li>Ability to articulate business value from complex technologies.</li><li>Strong communication skills and confidence working with senior stakeholders.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Cyber Security GRC Manager What Impact will you make? #YourOpportunity If you understand the very real dangers cyber threats pose and embrace the challenge of helping keep people and networks safe, then Deloitte Cyber is the right place to develop your career. We offer a wide range of opportunities to work with industry-leading clients and projects — and the technological resources to help them tackle their biggest challenges.A role with Deloitte Cyber, isn’t just a career. It’s a calling. To help make the world more trustworthy, resilient, and secure. If you’re interested in joining a group of people who don’t just want to fix what’s broken but want to build something better, apply for a role with Deloitte Cyber.We are currently seeking Senior professionals with good analytical skills and a well-rounded personality to become part of our dynamic Cyber team. You will build your knowledge and experience working in a team of diverse and talented professionals who enjoy designing and implementing innovative cybersecurity and data protection strategies, for market leading clients in diverse industries (e.g., Financial Services, Energy, Telecommunications Media &amp; Technology, Life Sciences &amp; Healthcare etc.).<ul><li>You want to be involved in the definition of new and cutting-edge solutions to address cybersecurity challenges for the most relevant and prestigious clients across industry verticals.</li><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You are a cyber enthusiast and visionary and you think that it will shape our future.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>Deloitte’s Cyber professionals help organizations focus on enterprise-level cyber risks through a strategic approach. Our services help clients reimagine cyber risk to uncover strategic opportunities aligned with their business priorities — to gain competitive advantage and become more trustworthy, resilient, and secure. We help clients conduct cyber assessments and benchmarking that set a foundation for training and reporting across the organization. And we help them identify potential insider threats and design programs to thwart it. Then we turn the lens toward helping clients modernize their core and traditional/ cloud infrastructures with next-generation security controls that help manage cyber risks and exposure.You will thrive in a global environment, developing and managing innovative strategic initiatives for customers and collaborating with colleagues belonging to different geographies and backgrounds. #YourRole<ul><li>Act as a lead consultant by managing cybersecurity activities within wider projects, identifying, evaluating, and designing best in class cybersecurity and data protection solutions, demonstrating operational excellence, vision and strategic thinking.</li><li>Execute complex project activities, mentor, and support less experienced team members, coordinate part of the team while supporting your more senior colleagues in managing client relations and expectations.</li><li>Face and solve customer cybersecurity and data protection technology-driven challenges in an innovative and effective way.</li><li>Engage with internal and external stakeholders to strengthen business relations and create business opportunities.</li><li>Contribute to the development of Deloitte’s cyber practice.</li></ul>&nbsp;&nbsp;#WinningRequirements<ul><li>Bachelor in Information Technology, Computer Science, or a related field.</li><li>Master’s degree in Cyber/ Information Security, or a related field.</li><li>Relevant professional certifications, such as: CISM, CISSP, CISA, CDPSE, CRISC, CIPM, ISO 27001 Lead Auditor etc. will be considered a plus.</li><li>Solid expertise in Cyber Security Strategies, Cyber Security Assessments, Cyber Security Frameworks, Data Privacy &amp; Protection concepts. Experience in DORA, NIS2, ISO27001, NIST, AI security will be considered a plus.</li><li>Fluent knowledge of English language.</li><li>Passion and curiosity for the cybersecurity industry and technology trends, innovations and frameworks, as well as current IT security technologies.</li><li>Be an independent and collaborative person who cooperates in one or more project teams to deliver high quality results.</li><li>Possess interpersonal skills and the ability to develop effective and lasting relationships with clients and colleagues.</li><li>Ability to conduct complex analyses and communicate them clearly and concisely to target audiences of different cultures, technical backgrounds and levels of seniority.</li><li>Military obligations fulfilled where applicable.</li></ul> #ChooseDeloitteif:<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp; #AboutDeloitte Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society and are firm believers in the positive impact business can and should have on the world it operates within. Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights, and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. 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Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Cyber Security GRC Manager

Intellectica is recruiting an experienced and highly organized&nbsp;Logistics Manager&nbsp;on behalf of a leading dairy and cheese products retailer and producer with over 60-years’ presence in the field. Based in Athens, Greece, and reporting to the company’s CEO the successful candidate will have previous experience in overseeing all aspects of the supply chain including procurement, warehousing, logistics and distribution, ideally in temperature-controlled environments. The primary purpose of the role is to ensure the smooth and efficient flow of products from production to delivery, while optimizing costs and maintaining high quality standards.Key activities and responsibilities of this role include:<ul><li>Developing and implementing strategic plans to optimize the supply chain processes, inventory management, and distribution network efficiency</li><li>Collaborating with internal teams, including production, sales, and finance, to forecast demand, plan production schedules, and ensure on-time delivery of products</li><li>Designing and optimizing logistics processes, including route planning, load scheduling, and delivery methods to improve efficiency and reduce costs</li><li>Preparing and managing the logistics budget, track expenses, and implementing cost-saving initiatives</li><li>Overseeing inventory control and ensuring accurate stock levels are maintained to minimize shortages and excess inventory</li><li>Managing and maintaining supplier relationships, negotiate contracts, and monitor supplier performance to ensure reliable and cost-effective procurement of raw materials and packaging</li><li>Monitoring key performance indicators (KPIs) and implementing continuous improvement initiatives to enhance operational efficiency and productivity</li><li>Developing and implementing standard operating procedures (SOPs) for the supply chain department to ensure consistent and compliant operations</li><li>Leading and mentoring a team of supply chain professionals, providing guidance and support to improve individual and team performance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ Degree (AEI/TEI) in Business Administration, Logistics, Supply Chain Management or a related field</li><li>Proven experience of at least 7 years as a Logistics Manager, preferably in the dairy or food industry</li><li>Familiarity with regulatory requirements related to the food and beverage industry</li><li>Experience in managing temperature controlled environments is highly desirable</li><li>Strong Knowledge of supply chain management principles including procurement, inventory management and logistics</li><li>Knowledge of using supply chain management software and ERP systems</li><li>Knowledge of MS Office suite</li><li>Excellent knowledge of Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership skills with the ability to manage cross-functional teams</li><li>Strong organizational and analytical skills with the ability to manage multiple projects simultaneously</li><li>Excellent analytical and problem-solving skills, with the ability to make data-driven decisions</li><li>Excellent communication and interpersonal skills</li><li>Ability to operate within defined objectives, budgets and timeframes</li></ul>

Treasury Manager int-0363

Logistics Manager int-0352

Angelicoussis Group, one of the world’s leading ship management organizations is looking for an experienced and motivated Inventory Coordinator.Key Responsibilities<ul><li>Travelling with vessels to implement Spares Inventory Project (A modern Warehouse Management System (WMS) including Spares arrangement, ROB update, Allocation of Barcodes, Training of seafarers);</li><li>Dry Docking (DD) attendances for follow-up / update of Spares Inventory;</li><li>Daily follow-up of cases raised by Vessels / Technical Department / Makers (using high end BI like Operational Reports, Automated Alerts, Emailing system);</li><li>Population of database with new spares requested in vessels requisitions;</li><li>Creation of Guarantee Claims (GC) for NBs, in close cooperation with Technical department;</li><li>Training of seafarers during pre-embarkation meetings;</li><li>Update / corrections of relative MPI database;</li><li>Overview of (Inventory of Hazardous Materials) IHM Certificates submission process;</li></ul>Candidate must have<ul><li>University degree in Naval Architecture or Mechanical Engineering</li><li>1-2 years of working experience within Maritime Industry</li><li>Fluency in the English Language (written and oral)</li><li>Ability to work well within a team</li><li>Seagoing experience will be considered an asset</li></ul>

Inventory Coordinator

Intellectica is recruiting a strategic and results-driven&nbsp;Senior&nbsp;Advertising Manager&nbsp;on behalf of a leading business media brand and part of a global network, delivering strategic content and innovative solutions to top industry leaders. Based in Athens, Greece and reporting directly to the Chief Revenue Officer, the successful candidate will play a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized advertising initiatives across print, digital, and experiential platforms.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Representing the company brand with professionalism and integrity in all marketplace activities</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 4 years of professional experience in advertising sales within media, publishing, or related industries</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel</li><li>Digital and social media savvy</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Entrepreneurial mindset with a growth-driven approach</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Senior Advertising Manager int-0383

Intellectica is recruiting a&nbsp;Senior Advertising Manager&nbsp;on behalf of its client, a prominent media organization with a strong footprint across print, digital, and other content platforms. Renowned for its influential portfolio and commitment to innovation, the company is evolving into a dynamic, tech-driven media group dedicated to delivering high-quality content. Based in Athens, Greece, this role reports directly to senior commercial leadership and plays a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized, cross-platform media solutions.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 8 years of professional experience in advertising sales within media, publishing, or related industries; exposure to Digital Media Sales is considered a strong plus</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel (XLS)</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Senior Advertising Manager int-0349

Intellectica&nbsp;is recruiting a data-oriented&nbsp;Warehouse Manager&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Operations Director, the successful candidate will be responsible for overseeing day-to-day operations across assigned facilities, leading teams, and ensuring alignment with business goals, safety standards, and customer expectations.&nbsp;Key activities and responsibilities of this role include:&nbsp;Managing the daily functions of multiple Distribution Centers, including storage layout, inventory control, order processing, dispatch, and coordination of all staff, supervisors, and shift leads<ul><li>Supervising cleanliness, proper equipment usage, infrastructure protection, and enforcement of workplace safety protocols for employees and visitors</li><li>Planning personnel resources, approving supply requisitions, monitoring cost-efficiency, and ensuring budget adherence to optimize operational productivity</li><li>Ensuring adherence to regulatory frameworks and internal SOPs, including health &amp; safety, food safety, and environmental standards, while overseeing audits, risk management plans, and KPI performance</li><li>Collaborating with internal teams and clients to manage order and inbound flows, resolve issues via ticketing systems, oversee reporting timelines, and monitor service quality and customer satisfaction</li><li>Leading staff evaluations, organizing training for internal and subcontracted teams, managing leave schedules, and fostering a performance-driven and team-oriented culture</li><li>Driving process improvements, managing inventory counts, supporting new warehouse layout proposals, and overseeing value-added projects such as repackaging and relabeling</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>At least 5 years of experience in a similar warehouse or distribution center leadership role</li><li>Proficiency with Microsoft Office Suite</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong organizational and planning skills with a methodical approach to problem-solving</li><li>Proven leadership capabilities with the ability to manage teams, delegate effectively, and inspire performance</li><li>Strong sense of accountability, teamwork, and collaboration</li><li>Excellent communication skills and ability to manage cross-functional relationships</li></ul>The company offers:<ul><li>Competitive salary</li><li>Private health insurance program</li><li>Friendly and dynamic working environment</li><li>Opportunities for career advancement and growth</li></ul>

Warehouse Manager int-0360

We are looking for ESG and Sustainability specialists to drive impactful initiatives in the Banking sector. In this role, you will lead projects and guide teams to deliver top-quality outcomes, develop sustainability reports aligned with global standards, and manage regulatory disclosures under EU frameworks. You will also analyze market trends, curate ESG data, and contribute to strategic insights that shape client decisions. By fostering innovation and ensuring compliance, you will help advance sustainable finance and strengthen ESG integration across the organization. The key responsibilities of this role will include:<ul><li>Lead ESG &amp; Sustainability projects in Banking sector, managing teams and ensuring high-quality deliverables</li><li>Develop sustainability reports under international standards (ESRS, GRI, SASB) and oversee client requests</li><li>Conduct market research, create presentations, and select ESG data for reports and ratings</li><li>Contribute to thought leadership, driving business development with ESG expertise</li><li>Stay updated on global ESG trends, standards, and certifications, sharing insights with leadership</li><li>Support EU Taxonomy implementation, data management, and Green Asset Ratio disclosures</li><li>Coordinate supervisory disclosures (CSRD, CSDDD, SFDR) and ensure data quality control for all ESG submissions</li><li>Participate in Pillar 3 ESG data disclosures (Scope 1, 2, 3, GAR, BTAR, climate/social risk) and conduct internal ESG training</li><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Experience in similar position, preferably in a consulting firm/ bank&nbsp;or a ESG/Sustainability division of an organization in Greece or abroad (the level depends of each candidate's experience)</li><li>A Bachelor’s degree in Environmental / Economic / Business Administration / Finance and Banking / International Studies</li><li>Knowledge of ISO management systems (ISO 14001, ISO 45001)</li><li>Knowledge of International Standards (such as ESRS, GRI, SASB, TCFD, CDP, EcoVadis, United Nation Global compact, ISO 26000, OECD guidelines, AA1000)</li><li>Any related certification will also be highly appreciated</li><li>Fluent written and spoken English essential, knowledge of other languages a plus</li><li>Expertise In use of Office Suite, especially Excel, PowerPoint, PowerBI</li><li>Excellent collaboration and communication skills</li><li>Well-organized, structured and meticulous</li><li>Thorough and methodical approach to work</li><li>Excellent interpersonal skills with a desire to work with diverse cultures</li><li>Military Obligations fulfilled (if applicable)</li></ul> What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

ESG & Sustainability Experienced Advisor in Financial Services

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!<h2>Position Overview</h2>The IT&amp;T HelpDesk Service Desk Agent plays a crucial role in providing exceptional customer support to users of the IT&amp;T services offered by the company. This role is responsible for promptly and courteously responding to, investigating, and resolving issues raised by end users. Tasks include the installation, monitoring, and maintenance of the airport’s IT&amp;T systems and networks. The role utilizes IT service management tools and request fulfillment processes, in line with help desk objectives, and collaborates closely with all FG IT&amp;T level 2 Specialist teams.<h2>About Them</h2>Our client is committed to operational excellence and the provision of world-class IT&amp;T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&amp;T environment by prioritizing customer satisfaction, continuous improvement, and innovation.<h2>Key Responsibilities</h2><ul><li>Respond to user and customer calls as part of the IT&amp;T Service Desk</li><li>Register and update tickets using the ITSM tool</li><li>Utilize the ITSM tool for incident, service request, problem, and asset management</li><li>Ensure accurate ticket assignments and timely resolution within SLA commitments</li><li>Provide technical information and clarifications to user and customer queries</li><li>Perform incident investigation, analysis, and resolution both onsite and remotely</li><li>Engage Second Level Support and system providers/manufacturers as needed</li><li>Escalate issues in line with operational procedures</li><li>Perform equipment/software installation, updates, and maintenance</li><li>Monitor system and infrastructure availability through corporate tools</li><li>Dispatch critical system notifications to relevant users and customers</li><li>Maintain and update the IT&amp;T knowledge base</li><li>Prepare and submit regular activity reports</li><li>Perform hardware asset safekeeping, reconciliation, and record-keeping</li><li>Execute IMACD (Install, Move, Add, Change, Dispose) of IT&amp;T assets</li></ul><h2>Special Duties</h2><ul><li>Lead or participate in IT&amp;T-related projects as assigned</li></ul><h2>Required Skills</h2><ul><li>Bachelor’s degree in Information Technology, Computer Systems, or Electronics Engineering</li><li>Minimum 3 years of professional experience in service desk environments and technical support roles</li><li>Hands-on experience with ITSM ticketing systems</li><li>Strong knowledge of IT software systems (databases, office applications, OS)</li><li>Solid understanding of IT hardware systems</li><li>Proven experience in hardware/software installation, maintenance, and troubleshooting</li><li>Fluent in written and spoken English (native or certified at C1/C2 level)</li></ul><h2>Desired Skills</h2><ul><li>ITIL certification</li><li>Network/system certifications (e.g., Cisco, CompTIA, Microsoft)</li></ul><h2>What You Can Expect</h2>At our client’s, you will be part of a high-impact team focused on supporting mission-critical IT&amp;T infrastructure in a dynamic airport environment. They offer opportunities for career growth, participation in forward-thinking projects, and engagement with modern technologies. They promote a collaborative and inclusive workplace culture, where your expertise contributes directly to their operational success.<h2>Reporting Structure</h2>Reports to: IT&amp;T HelpDesk Supervisor / IT&amp;T Systems Infrastructure Manager Supervises: None<h2>General</h2>The holder of this position must comply with internal guidelines and procedures, the Labour Charter, and applicable national/international regulations. This job description reflects core responsibilities, which may be updated by Management or HRT in response to structural changes or evolving duties.

Service Desk Agent

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We’re seeking a skilled Systems Engineer (L1) to take charge of end-to-end project lifecycles, from initial planning to closeout.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Onsite🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to:&nbsp;ISC System Team Leader🖋️You will be reporting a L1 Systems Engineer to join our&nbsp;24/7 IT Operations team. This role involves monitoring, troubleshooting, and maintaining IT systems and cloud services across Microsoft Azure, virtualization platforms, and enterprise infrastructure.&nbsp;🕵‍♀️&nbsp;What we are looking for:Associate or&nbsp;Bachelor’s&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Desired:<ul><li>CompTIA A+ or MTA (for foundational IT knowledge).&nbsp;</li><li>Microsoft Azure Fundamentals (AZ-900) (for&nbsp;cloud services knowledge).&nbsp;</li><li>ITIL Foundation (for understanding IT service management).&nbsp;</li><li>VMware VCTA (for basic virtualization knowledge).</li></ul>🎯&nbsp;Main Responsibilities<ul><li>Monitor Windows/Linux servers, virtualization platforms, and Azure cloud environments for performance and security issues.</li><li>Identify and troubleshoot basic system-related issues, such as service failures, performance bottlenecks, and resource constraints.</li><li>Respond to alerts from monitoring tools (e.g., Zabbix).</li><li>Escalate critical issues to L2/L3 engineers while ensuring proper documentation.</li><li>Provide first-line technical support for end-users and business applications.</li><li>Assist clients with basic troubleshooting steps via Ticket, phone, or email.</li><li>Guide users through basic troubleshooting steps for OS and application-related issues.</li><li>Ensure all support requests are logged in the ticketing system (e.g., Jira).</li><li>Ensure prompt incident resolution within customer SLA-defined response times.</li><li>Perform basic system administration tasks, such as patching, resource management, and service restarts.</li><li>Assist with Active Directory (AD) user/group management, including permissions and access control.</li><li>Support Azure Virtual Machines (VMs), backups, and cloud-based services.</li><li>Document system configurations, common issues, and troubleshooting steps.&nbsp;</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Basic understanding of system administration (Windows/Linux OS, virtualization, cloud computing).</li><li>Familiarity with&nbsp;Active Directory (AD), DNS, DHCP, and group policies.</li><li>Knowledge of&nbsp;Microsoft Azure fundamentals&nbsp;(virtual machines, storage, networking).</li><li>Good problem-solving and analytical abilities.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to work in a shift-based 24/7 support model.</li><li>Customer-focused with a proactive approach to issue resolution.</li><li>Strong attention to detail and documentation skills&nbsp;</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

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