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As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

In this role, you will assist the sales team in obtaining and retaining customers by performing administrative and clerical tasks. Your main duties will include responding to customer questions and concerns, ensuring that the sales team provides superior customer service, and supporting all after-sales service.Role responsibilities<ul><li>Compile&nbsp;daily lists of leads and delegating them to sales team associates</li><li>Handle&nbsp;all administrative duties for the CDU team, including communicating directly with customers, responding to inquiries and resolving&nbsp;any issues that arise</li><li>Provide&nbsp;assistance to management team members and executives as needed</li><li>Perform&nbsp;data entry duties in regards to metrics, portfolio figures, customer support and other key data</li><li>Execute and process&nbsp;policy amendments in a timely manner and inform clients upon completion</li><li>Remind via calls clients for their renewals of cancelations</li><li>Εxpedite urgent requests and contact clients accordingly</li><li>Ensure that our sales team is able to function effectively and meet the company’s sales objectives</li></ul>Knowledge, Skills &amp; Experience<ul><li>Degree in&nbsp;Business Administration, or a related field</li><li>2-5&nbsp;years work experience</li><li>Excellent interpersonal skills and ability to work effectively within a team.</li><li>Ability to complete tasks and make decisions independently.</li><li>Proficiency in computer use, including basic spreadsheet and word processing software.</li><li>Strong time management and organizational skills to handle multiple projects efficiently.</li><li>Exceptional customer service skills with a professional approach, especially in person and over the phone when interacting with insurance relationship managers and customers.</li><li>Clear communication skills with the ability to explain concepts in simple terms to help customers understand and resolve issues.</li><li>Problem-solving skills with the ability to apply critical and creative thinking to identify and resolve issues with policies.</li></ul>What we offerWhat we offer&nbsp;In Eurolife FFH we believe in the power of people becoming the best version of themselves. We want our employees to feel valued, heard, respected and included in an environment where they are having fun, they find meaning in work and deep sense of purpose.&nbsp;As a member of our team:<ul><li>You will have the opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>You will be working in an environment based on fairness, transparency and recognition&nbsp;</li><li>A competitive compensation package relevant to qualifications</li><li>You will develop abilities and skills that will help your personal and professional growth</li><li>Take advantage of Learning and Development opportunities that will develop a deeper insight and stronger capabilities</li></ul>

Sales Customer Support Specialist

As a Lead Generation Specialist (m/f/d) you play an important role of our Sales Team to open up the Greek market for our own Security Software solutions, Cyber Security solutions and Managed Services. You will be the first point of contact that will generate warm leads for our Account Managers to turn into sales. The following activities are within your area of responsibility:<ul><li>As part of our internal telephone acquisition team, you will promote our services and products in the areas of Cyber Security and Managed Services.</li><li>You will be responsible for inspiring potential customers about DTS as a long-term managed service provider and acquiring new B2B customers.</li><li>You are passionate in generating leads, growing the sales pipeline and hunting for new opportunities.</li><li>You actively support our Account Managers and coordinate the corresponding appointments.</li><li>In addition, you invite our customers to events and are responsible for the continuous maintenance of our CRM database.</li></ul>Your Profile<ul><li>Great interest in modern IT.</li><li>Enjoy communicating with customers by telephone.</li><li>Initial practical experience in telephone sales is desirable.</li><li>Strong communication skills as well as a high customer service orientation.</li><li>Solution-oriented way of thinking.</li><li>Knowledge of English is an advantage in order to understand our products and services.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Lead Generation Specialist (m/f/d)

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!&nbsp;&nbsp;We kindly invite interested candidates to apply using a CV fully written in English, thank you in advance !&nbsp;&nbsp;WE OFFER:<ul><li>Competitive compensation &amp; rewards (bonuses, referral program, etc.).</li><li>Free uniform sets twice a year.</li><li>Discount on adidas products online and in all own stores.</li><li>Monthly food voucher.</li><li>Private life and medical insurance.</li><li>Pension plan.</li><li>Discount on gym membership.</li></ul>&nbsp;&nbsp;EMPLOYEES APPRECIATE IN US:<ul><li>Supportive team that accompanies you all the way in the company and inspires you to win new challenges.</li><li>Career without borders: the opportunity to grow in retail, office, and distribution center.</li><li>Development opportunities:enrollment in Retail trainer capability program (Brandon Hall Gold Award winner) within 12 months of start date, Line Manager support with access to functional mentoring from a certified retail trainer within local market.</li><li>Modern environment with the highest retail standards and best technologies.</li><li>Embracing culture of diversity, equity, and inclusion.</li><li>Innovations to establish a new era of sport in balance with nature.</li></ul>&nbsp;&nbsp;WE APPRECIATE IN OUR EMPLOYEES:<ul><li>2 years’ experience in the retail industry ideally in apparel/fashion/footwear or FMCG, with demonstrated exposure to developing others/training background.</li><li>Strong written and verbal communication skills in English, including impactful presentation and facilitation skills. Good MS Office Skills</li><li>Advanced numeracy and literacy, and in-depth knowledge of Retail, Consumer and People KPIs</li><li>Ability to multi-task, efficient and effective in time management</li><li>Ability to develop strong and credible relationships with store team.</li></ul>&nbsp;&nbsp;YOUR ACTIVITIES:<ul><li>This position is base in the adidas Outlet of Spata and directly reports to the Store Manager</li><li>As an in-Store Trainer, you will drive consistency in the delivery and implementation of Retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives.&nbsp;</li></ul>&nbsp;Service Culture:<ul><li>Role-model service standards and salesfloor leadership skills</li><li>Provide feedback on observed service behaviors of all team members</li><li>Drive daily Team Huddles and Team Captain role on the salesfloor</li><li>Champion consumer NPS and membership initiatives</li><li>Conduct consumer NPS call-backs</li><li>Drive product knowledge transfer to selling behaviors</li><li>Support adoption of consumer facing tools.</li></ul>&nbsp;Learning Operations:<ul><li>Create monthly training calendar with store leadership and local Training team</li><li>Plan and coordinate all learning activities for new and existing team members</li><li>Go-to person in store for adidas retail digital learning platforms</li><li>Guide and support Store Leadership Team on creating and completing learning plans</li><li>Organize and ensure availability of relevant training materials</li><li>Support participant journey in expert and specialists certification programs</li><li>Support learning needs related to campaign launches and events</li></ul>&nbsp;Learning Delivery<ul><li>Facilitate in-person and virtual training sessions</li><li>Co-lead implementation of adidas consumer Service Model (CEI) with Store Leadership</li><li>Deliver service and selling skills training</li><li>Deliver evergreen and seasonal product learning in relevant categories</li><li>Deliver new employee Onboarding program instore and in district(s) if required</li><li>Engage with the learners throughout their digital learning journey</li></ul>&nbsp;

In-Store Trainer adidas (M/F/D) - Full Time - Factory Outlet / Spata, Greece

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!&nbsp;&nbsp;We kindly invite interested candidates toapply using a CV fully written in English, thank you in advance !&nbsp;&nbsp;WE OFFER:<ul><li>Competitive compensation &amp; rewards (bonuses, referral program, etc.).</li><li>Free uniform sets twice a year.</li><li>Discount on adidas products online and in all own stores.</li><li>Monthly food voucher.</li><li>Private life and medical insurance.</li><li>Pension plan.</li><li>Discount on gym membership.</li></ul>&nbsp;&nbsp;EMPLOYEES APPRECIATE IN US:&nbsp;<ul><li>Supportive team that accompanies you all the way in the company and inspires you to win new challenges.</li><li>Career without borders: the opportunity to grow in retail, office, and distribution center.</li><li>Development opportunities:enrollment in Retail trainer capability program (Brandon Hall Gold Award winner) within 12 months of start date, Line Manager support with access to functional mentoring from a certified retail trainer within local market.</li><li>Modern environment with the highest retail standards and best technologies.</li><li>Embracing culture of diversity, equity, and inclusion.</li><li>Innovations to establish a new era of sport in balance with nature.</li></ul>&nbsp;&nbsp;WE APPRECIATE IN OUR EMPLOYEES:&nbsp;<ul><li>2 years’ experience in the retail industry ideally in apparel/fashion/footwear or FMCG, with demonstrated exposure to developing others/training background.</li><li>Strong written and verbal communication skills in English, including impactful presentation and facilitation skills. Good MS Office Skills</li><li>Advanced numeracy and literacy, and in-depth knowledge of Retail, Consumer and People KPIs</li><li>Ability to multi-task, efficient and effective in time management</li><li>Ability to develop strong and credible relationships with store team.</li></ul>&nbsp;&nbsp;YOUR ACTIVITIES:&nbsp;<ul><li>This position is base in the adidas Outlet of Spata and directly reports to the Store Manager</li><li>As an in-Store Trainer, you will drive consistency in the delivery and implementation of Retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives.&nbsp;</li></ul>&nbsp;Service Culture:<ul><li>Role-model service standards and salesfloor leadership skills</li><li>Provide feedback on observed service behaviors of all team members</li><li>Drive daily Team Huddles and Team Captain role on the salesfloor</li><li>Champion consumer NPS and membership initiatives</li><li>Conduct consumer NPS call-backs</li><li>Drive product knowledge transfer to selling behaviors</li><li>Support adoption of consumer facing tools.</li></ul>&nbsp;Learning Operations:<ul><li>Create monthly training calendar with store leadership and local Training team</li><li>Plan and coordinate all learning activities for new and existing team members</li><li>Go-to person in store for adidas retail digital learning platforms</li><li>Guide and support Store Leadership Team on creating and completing learning plans</li><li>Organize and ensure availability of relevant training materials</li><li>Support participant journey in expert and specialists certification programs</li><li>Support learning needs related to campaign launches and events</li></ul>&nbsp;Learning Delivery<ul><li>Facilitate in-person and virtual training sessions</li><li>Co-lead implementation of adidas consumer Service Model (CEI) with Store Leadership</li><li>Deliver service and selling skills training</li><li>Deliver evergreen and seasonal product learning in relevant categories</li><li>Deliver new employee Onboarding program instore and in district(s) if required</li><li>Engage with the learners throughout their digital learning journey</li></ul>

In-Store Trainer adidas (M/F/D) - Full Time - Brand Concept Store / Ermou, Athens

As an Account Manager – German Market (m/f/d), you will be responsible for the identification and proactive acquisition of medium-sized and large customers in the German market. Leveraging our know-how and experience across Germany, you will be responsible to drive revenue growth through sales in the areas of Cloud, Cyber Security and Managed Services. The following activities are within your area of responsibility:<ul><li>New customer acquisition and strategic development of established customer relationships.</li><li>Planning and conducting consulting and sales meetings.</li><li>Coordination and processing of business transactions.</li><li>Conception and implementation of campaigns as well as participation in events and trade fairs.</li><li>Continuous optimization of sales processes together with your team.</li><li>Close cooperation with technical colleagues and specialist departments.</li></ul>Your Profile<ul><li>Sales talent with practical experience (at least two years).</li><li>Great interest in building new customer relationships.</li><li>Up-to-date IT industry knowledge, ideally with a focus on cyber security.</li><li>Very good knowledge of German and English, both written and spoken.</li><li>Strong communication and negotiation skills with a customer-oriented mindset.</li><li>Passion for selling services with a high degree of proactivity and willingness to travel.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)&nbsp;</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Account Manager - German Market (m/f/d)

As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

TITAN Greece&nbsp;is looking for a&nbsp;Segment Manager,&nbsp;for our&nbsp;HQ in Athens,&nbsp;to develop and execute segment strategies, leveraging market intelligence and stakeholder relationships to drive growth. This role, reporting to the Marketing Director is responsible for identifying key opportunities, monitoring market trends, and shaping the company's positioning within prioritized segments. The Segment Manager will work closely with internal teams, customers, and industry stakeholders to enhance market presence and align strategies with business objectives.Responsibilities• Develop market models and forecasts to identify high-value opportunity segments based on value, volume, and strategic fit.• Conduct in-depth research on segment ecosystems, including competitors, influencers, and key stakeholders, identifying opportunities and risks.• Track and analyze regulatory developments affecting prioritized segments.• Design and implement growth and engagement strategies for prioritized segments (e.g., Real Estate &amp; Hospitality).• Build and maintain relationships with key customers and influencers through industry events, conferences, and expos.• Gather and analyze customer feedback, trends, and purchasing behaviors to provide actionable insights to product and marketing teams.• Represent TITAN in industry bodies and advocacy initiatives to strengthen presence and influence.• Identify and prioritize untapped opportunities within the segment to drive business growth.• Work with product teams to develop and refine segment-specific value propositions.• Educate sales teams on segment dynamics and collaborate on compelling segment-specific narratives.• Partner with product managers to translate segment needs into product definitions.• Collaborate with CPE to monitor segment performance metrics, including revenue, market share, and customer satisfaction, to enhance strategies.Qualifications• Bachelor's degree in Business Administration, Marketing, or a related field.• Master's degree in Marketing or Business Administration is preferred.• 5+ years of experience in sales &amp; marketing. Experience in cement or lightweight building materials industries will be considered a plus.• Strategic thinking and problem-solving ability.• Strong change leadership skills.• Customer-centric mindset.• Strong cross-departmental collaboration and coordination skills.• Continuous improvement mindset.&nbsp;What We Offer • Private health insurance• Pension plan• Annual checkup• Performance bonus• Prepaid supermarket cards• Learning &amp; Development opportunities• Internships &amp; summer schools for employees’ children• Wellness programs &amp; special offers At TITAN, we provide equal opportunities for employment, prohibiting any kind of discrimination. All applications will be acknowledged and treated with the strictest confidence.

Segment Manager

At DTS Cloud Security, an integral part of the DTS Group, we are at the forefront of innovation in cyber security, managed services and technologies. With our two high-tech data centers and our own security software, we offer customized hybrid solutions to our clients. Enjoy working in one of our 14 locations, with flat hierarchies and an open-door culture. Our diverse and international team of over 450 employees work in a flexible, friendly, and collaborative environment. Discover exciting opportunities with us, where your ideas are valued and your journey is our priority. Be a part of our mission to innovate and secure the digital future.Apply now<ul><li>Professionals</li><li>Graduates</li><li>Athens</li><li>Thessaloniki</li><li>Permanent</li><li>Full-time</li></ul>Your TasksAs a Technical PreSales Consultant (m/f/d) you will specialize in our own security product solutions and support our customers in an advisory capacity. The following activities fall within your area of ​​responsibility:<ul><li>You will support our sales team throughout the entire customer process - from the inquiry to the product presentation, consulting, testing to the conclusion of the sale and the technical implementation on site</li><li>You will constantly analyze and evaluate the feasibility of customer requirements in relation to our products</li><li>You will also identify problems and advise our customers on the optimal use of our solutions</li><li>You will work closely with our technical colleagues to ensure the continuous improvement and further development of our products and services</li><li>You will always be in constant contact with other technical and sales departments</li><li>Depending on your interests, we also offer you the big stage and you act as a speaker at workshops and events</li></ul>Your ProfileYour Know-how<ul><li>Professional experience in technical project management and/or sales of IT services that require explanation.</li><li>Good knowledge of using technologies from the Linux, Microsoft, public cloud or storage environment.</li><li>Responsible and service-oriented action with good problem-solving skills.</li><li>Ability to inspire our customers with ease for our technical solutions and services.</li><li>Very good knowledge of spoken and written German and English.</li></ul>&nbsp;Your Personality<ul><li>Excellent communication skills, also across teams</li><li>Open and confident demeanour and presentation skills</li><li>Proactive, service and solution-oriented mindset</li><li>Independent and reliable way of working</li><li>Enjoy continuous learning</li></ul>&nbsp;We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Technical PreSales Consultant (m/f/d) - Athens

For our&nbsp;&nbsp;IKEA Piraeus Shop, we are looking for:Shop Team LeaderResponsibilitiesReporting to the&nbsp;Shop Manager, you will be responsible and accountable for:<ul><li>Creating and offering the best customer service experience by securing high level of commerciality</li><li>securing appropriate availability of every product and no overstock</li><li>Implementing all the agreed actions set in order to improve the Brand capital, the ICSS &amp; the 4 axes indices</li><li>Steering towards maximizing all the commercial KPIs</li><li>Acting as Acting Shop Manager, when needed/required</li><li>Ensuring that all company, legal and health &amp; safety guidelines are followed in all areas of responsibility and at all times</li><li>Closely monitoring, controlling and improving all operating costs and KPIs’ related to the area of responsibility</li><li>Supporting Cashiers' operation and related routines, according to Company's procedures</li><li>Assessing/agreeing/amending the daily/weekly shift schedule, as per Company’s procedures</li><li>Selecting, developing and maintaining a motivated team capable of achieving the agreed objectives</li></ul>Qualifications and Competences Required:<ul><li>Bachelor’s Degree, Preferably in Business Administration</li><li>Good command of the Greek &amp; English language</li><li>Good knowledge of MS Office</li><li>People management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Commercial Thinking</li><li>Customer Focus</li><li>Good planning and organizational skills</li><li>Very good communication and interpersonal skills</li><li>Ability to work under pressure and strict deadlines</li></ul>Qualifications considered as an asset:<ul><li>Knowledge of Microsoft Navision</li></ul>The People we seek:<ul><li>Lead by example constantly looking for new and better ways forward</li><li>Believe in empowering people, taking ownership, making decisions and following through</li><li>Have the courage to question existing solutions and think in unconventional ways</li><li>Have a passion for life at home and retail</li></ul>What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands. 🚗 Transportation Support: Transportation cards or toll coverage.&nbsp; 🌍 Inclusive Environment: A welcoming, international &amp; diverse team.&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Shop Team Leader

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

For our Nike store located in Ermou, we are looking for a Coach&nbsp;that will report to the Store Manager&nbsp;As our&nbsp;Nike Retail Store Coach, your mission will be to create an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results. Key Accountabilities:<ul><li>Manage all daily activities for a specific area of the store&nbsp;and develop talent to build a diverse, well informed, high performing team</li><li>Ensure teams are building authentic connections with our consumers through effective use of Nike&nbsp;service programs</li><li>From receiving in the stockroom to visual merchandising on the sales floor, the Coach will make sure that the consumer always has access to the right product at the right time</li><li>Identify issues and opportunities based on selling and customer feedback&nbsp;</li><li>Assist the Store Manager in matters of goods’ management</li></ul>&nbsp;Qualifications and Competencies required:&nbsp;<ul><li>A Bachelor's Degree and 3 years’ retail experience or 4 years’ retail experience in absence of a degree</li><li>A minimum of 1 year’s management experience</li><li>Proven experience in retail management, including experience in coaching and mentoring people</li><li>Possess excellent time management and organizational skills</li><li>A good team player</li><li>Fluent in English</li><li>Ability to use retail business systems and Microsoft Office</li><li>Ability to work weekends, evenings and holidays according to operational needs</li></ul>&nbsp;The Company Offers:<ul><li>Competitive remuneration package</li><li>Private health insurance</li><li>Fast paced, dynamic and challenging working environment</li><li>Continuous learning opportunities</li><li>Excellent career opportunities in a global organization</li></ul>If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position in our Nike Store.&nbsp;All applications will be treated with the strictest confidentiality.&nbsp;For more job opportunities with us, please visit our career’s website&nbsp;Careers – Percassi&nbsp;and register your CV in our database to be eligible for current or future job openingsGROW WITH US!&nbsp;

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