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Our Sportsbook Platform is ours – from our Architecture to our Trading teams – we have an in-house platform which hosts our brands offering Sportsbetting for our customers. From the tools our traders use to the cutting edge features our customers use to bet on various sports – our teams are the backbone to making this happen! Our aim is to create the best performance, functionality and user experience in the iGaming industry! As part of our Sportsbook tech team – a high performance, throughout and availability product serving many brands (20+), you will be key in ensuring that the team delivers the required business value.Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Maintaining and evolving our Data Structures</li><li>Build new ETL flows and maintain/improve existing ones</li><li>Be part of designing new data structures and data modelling concepts</li><li>Ensure data quality by verifying data consistency and accuracy – being able to create data validation methods</li><li>Write, optimize, and maintain stored procedures</li><li>Investigate, assess, and develop message-based architectures for data streams</li><li>Comfortable working under Agile Framework (Scrum 2-week iterations)</li><li>Have an investigative mindset to be able to troubleshoot – being creative when it comes to troubleshooting problems and incident management</li><li>Document necessary processes and procedures (creating KBs, runbooks, topology etc)</li><li>Taking full ownership of projects and tasks with being able to work within the team</li><li>Work closely with stakeholders to deliver accurate and timely insights to our business partners</li></ul>&nbsp;What we are looking for<ul><li>Advanced T-SQL Coding and Python for data engineering is a must</li><li>Relational and non-relational DBs (proven experience in MSSQL 2014 – 2019)</li><li>Familiar with cloud-based ETL tools (AWS Glue or Azure data factory)</li><li>Familiar with DWH and ETL concepts</li><li>Familiar with Data Modelling concepts</li><li>Familiar with Reporting and Analytical Tools (Snowflake, PowerBI) , previous BI experience is considered a plus</li><li>Familiar with Amazon Web Services or similar cloud environments, cloud data engineering certifications will be a plus</li><li>Familiar with software versioning tools like Git</li><li>Be experienced and knowledgeable in core database development tuning techniques</li><li>Automation scripting and experience with SQLServer and PostgreSQL will be a plus</li><li>Additional programming skills will be a plus (.NET, Python, R, Scala)</li><li>Knowledge around Big Data concepts and data streaming architectures will be a plus</li><li>Experience in sportsbook/betting or fintech sectors is considered a plus</li><li>Continuous learning mindset</li><li>Can effectively prioritize and handle multiple tasks and projects</li><li>Excellent verbal and written English communication skills</li></ul>What we offerMuch like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Sportsbook – Data Engineer

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for Dutch speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix is a great match if you:<ul><li>Are fluent in Dutch</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

Dutch speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills.Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for French speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix , there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix&nbsp;is a great match if you:<ul><li>Are fluent in French</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix , we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix&nbsp;their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

French speaking Customer Service Representative

The Head of Sales drives commercial performance, stabilises event operations, and builds a strong pipeline of qualified leads across all Scorpios locations. This role blends strategic sales &amp; events leadership with hands-on event execution, ensuring every guest experience aligns with the brand’s culture, values, and aesthetic standards. Acting as a cross-functional leader, the Head of Sales &amp; Events designs concepts, manages teams, and supports multiple verticals—including F&amp;B, wellness, and hospitality. This role requires a creative, non-traditional mindset to identify and expand commercial opportunities beyond conventional event spaces, transforming them into meaningful expressions of the Scorpios world. The Head of Sales &amp; Events establishes internal processes, trains and mentors local teams, serves as the central communication link between departments, and carries full revenue accountability—owning seasonal sales targets, driving performance, and leading lead generation, nurturing, and conversion efforts across all properties.Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.ResponsibilitiesSales &amp; Lead Generation<ul><li>Develop and implement multi-location sales strategies to attract events, brand collaborations, wellness activations, retreats, partnerships, and F&amp;B experiences etc.</li><li>Build and maintain a strong lead pipeline through proactive outreach, networking, and strategic relationship management, including trade shows and industry events.</li><li>Manage client relationships from first contact through event execution, ensuring alignment with Scorpios’ brand values.</li><li>Guide teams to deliver personalized service while implementing effective sales strategies to maximize revenue.</li><li>Develop targeted outreach for key markets (EU, US, Middle East etc) and build relationships with agencies, planners, DMCs, and HNW networks.</li><li>Implement upsell and cross-sell initiatives across F&amp;B, hotel stays, wellness, and cultural programming.</li><li>Develop location-specific strategies aligned with market trends, ensuring local teams can execute effectively.</li></ul>Event Planning &amp; Execution<ul><li>Develop innovative concepts to drive sales activations and enhance engagement.</li><li>Oversee the full lifecycle of events, including planning, contracting, budgeting, logistics, and post-event evaluation.</li><li>Coordinate with all scorpios departments: F&amp;B, Operations, Music, PR/Marketing, and Guest Experience teams for seamless execution of the strategic sales and event plans.</li><li>Maintain consistency in event quality and brand presentation across all locations and scorpios properties.</li><li>Collaborate with third-party vendors to create a Scorpios vendor blueprint while ensuring operational alignment; in a global and local level.</li><li>Identify upsell opportunities during planning and execution to maximize revenue, for all scorpios locations.</li><li>Lead post-event commercial follow-up to secure repeat business and partnerships.</li></ul>Stabilisation &amp; Process Building<ul><li>Create templates, workflows, and communication flows to streamline processes.</li><li>Implement a CRM-driven strategy to track leads, client communication, follow-ups, and conversion metrics.</li></ul>Team and Training Development<ul><li>Train local teams on sales protocols, event standards, client communication, and brand ethos.</li><li>Mentor teams to ensure professionalism, storytelling, and service excellence.</li><li>Support onboarding on new members.</li></ul>Communication &amp; Cross-Functional Collaboration<ul><li>Serve as the communication bridge between departments involved in event creation and delivery.</li><li>Provide clear reporting on sales status, leads, contracts, and event outcomes.</li></ul>360° Lifestyle Brand Experience<ul><li>Create seamless multi-concept guest experiences across F&amp;B, Wellness and Hospitality.</li><li>Design bundled experience offerings to drive incremental revenue and increase average event value.</li></ul>Revenue &amp; Performance Management<ul><li>Own full event P&amp;L and ensure profitable execution.</li><li>Analyse sales performance and implement corrective strategies.</li><li>Monitor competitor pricing and market trends to adjust positioning and packages.</li><li>Collaborate with Finance on revenue forecasting and tracking.</li></ul>&nbsp;Rooms Commercial Strategy &amp; Performance<ul><li>Develop and execute room sales strategies for Scorpios hotel component.</li><li>Collaborate with Head of Hotels and Revenue teams on pricing, segmentation, and distribution channels.</li><li>Drive improvements in ADR, RevPAR, and occupancy across all openings and existing properties.</li><li>Identify commercial opportunities for peak periods, long stays, prepayment packages, and buyouts.</li></ul>Pre-Opening Sales<ul><li>Lead creation of sales materials (fact sheets, floor plans, rate cards, villa specifications, visual assets) in collaboration with Marketing team.</li><li>Lead creation of Sales Materials</li></ul>Distribution &amp; Agency Management<ul><li>Ensure Scorpios is accurately represented across GDS, the website, OTA-light channels, and agency platforms.</li><li>Manage relationships with luxury networks, DMCs, UHNW agencies, and travel advisors.</li></ul>Requirements&nbsp;<ul><li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li><li>Sales-driven mindset with proven ability to convert leads into revenue</li><li>Strong negotiation skills, including pricing, contracting, and yield optimization</li><li>Strategic approach to sales planning, forecasting, and identifying new revenue streams.</li><li>Technical proficiency with CRM platforms (Salesforce, Revinate, HubSpot) and workflow tools (Asana)</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>High-achiever mindset with a sense of work perfectionism</li></ul>Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.

Head of Sales

We are looking for a committed electrical or mechanical engineer to be based in Athens, Greece. Join our dynamic Operations &amp; Maintenance (O&amp;M) team, currently maintaining over 300 megawatts (MW) of Solar PV projects. Do you think innovatively, are a team player and have a passionate for sustainability. Does that sound like you? Then apply now. We look forward to getting to know you. &nbsp; &nbsp; full time - unlimitedYour contribution to the energy transitionAs our Ο&amp;Μ Engineer, you will be responsible for managing the Operations and Maintenance (O&amp;M) activities for the Commercial Scale PV Plants portfolio of JUWI Hellas. You will report to the Team Leader O&amp;M Commercial Scale Plants, and the place of work will be Athens (with some travelling / staying around Greece).&nbsp;You can look forward to the following tasks;&nbsp;<ul><li>Plan, schedule, coordinate and supervise preventive and corrective maintenance works, as well as landscaping and panel cleaning tasks, in line with the contractual requirements, company policies and procedures, legal framework and best industry practice</li><li>Provide engineering insight to the O&amp;M department, and technical guidance to the subcontractors</li><li>Perform Root Cause Analysis</li><li>Generate technical procedures and method statements</li><li>Attend on site specialized maintenance activities (scheduled or unscheduled) as well as perform regular inspections in the PV Plants</li><li>Manage O&amp;M subcontractors and suppliers</li><li>Manage special O&amp;M projects (improvement works, repowering, etc.).</li><li>Prepare monthly and annual O&amp;M reports towards the clients, as well as ad hoc reports when needed</li><li>Contribute to O&amp;M back-office tasks (updating the database, invoicing, etc.)</li><li>Contribute to the (remote / from home) stand-by, during weekend and public holidays, of the O&amp;M team (based on a roster)</li><li>It is expected that the O&amp;M Engineer will spend about 80% of his/her working time in the Juwi office (Athens), 20% on site - PV Plants</li></ul>Your energy is requiredYou impress us with these qualifications:<ul><li>Electrical or Mechanical Engineering degree (AEI or TEI)</li><li>Holder (or being eligible for immediate issuing) of Certified Installer / Maintainer License for all categories and sizes of electrical installations (published by the Prefecture Office)</li><li>At least 3 years’ experience in the engineering, construction and/or maintenance of PV plants or other RE powerplants</li><li>Working experience with MV/LV substations, including transformers, switchgear, relays, etc.</li><li>Working experience with communication networks</li><li>Working experience with central inverters will be considered a plus</li><li>Working experience with SCADA will be considered a plus</li><li>Good knowledge of PV Systems basic design (sizing of PV strings and inverters, cable calculations, etc) will be considered a plus</li><li>Good knowledge of HSE procedures and regulations</li><li>Very good IT skills, emphasizing on MS Excel</li><li>Good working knowledge on AUTOCAD</li><li>Ability to work under limited supervision</li><li>Excellent communication skills.</li><li>Good administrative and reporting skills</li><li>Ability to work under pressure</li><li>Good knowledge of English language (both spoken and written)</li><li>Valid driver’s license</li><li>Willing to travel and stay outside of Athens (within Greece) for about 20% of your working time</li></ul>You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life: &nbsp;<ul><li>Company culture: a space for creativity and innovation</li><li>International teams: collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment: benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development: access to a wide range of opportunities for advancing your career&nbsp;</li><li>Smart working: working from home opportunities is part of our commitment to cultivating a healthy work-life balance</li><li>Health insurance: we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus: work toward your best performance, with your bonus also reflecting the region's performance&nbsp;</li></ul>

O&M Engineer (m/f/d)

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Marketing &amp; Communications Officer to join its team.The successful candidate will contribute to existing marketing, branding, and advertising campaigns while assisting with the development of fresh initiatives in line with the organization's Key Performance Indicators (KPIs). This individual will play a weighty role in communicating the university’s marketing messages.We are seeking a self-starter, a creative individual with experience and passion to communicate the university’s brand positively and authentically. The ideal candidate must possess excellent communication skills in both Greek and English languages, as well as a keen understanding of offline and online media environments. This role requires the ability to operate on both a strategic and tactical level, as well as to always be learning, as marketing best practices and trends shift constantly.This role reports to the Director of Marketing and, by extension, to the Vice President of Marketing. The position is offered on a one-year contract basis, with the possibility of renewal.Key Responsibilities:Responsibilities will include ongoing day-to-day tasks, as well as specific projects. A successful candidate will be responsible for:<ul><li>Becoming a "product expert" in the education industry, understanding the relevant issues, and, working with various people in the organization and its affiliated entities to develop relevant content for marketing campaigns and other purposes.</li><li>Working closely with all Marketing Department sub-unit Heads to set targets, objectives, budgets, and tactical plans to execute the necessary marketing strategies.</li><li>Coordinating Marketing/Advertising campaigns and marketing collaterals, and working with the organisation's external Advertising/PR Agencies or in-house Design team, where applicable</li><li>Preparing, planning and project managing the creation of marketing material within deadlines to maximise brand value.</li><li>Creating and developing new innovative ways to communicate the university’s messages and values to the UNIC and broader community.</li><li>Contributing to the annual Marketing and Recruitment Plan and Yearly Budget.</li><li>Assisting in the development of Online Marketing, Social Media Marketing, Direct Marketing and Public Relations campaigns.</li><li>Planning and project managing marketing-related events and evaluating their success.</li><li>Evaluating the effectiveness of marketing activities.</li><li>Copywriting and proofreading in Greek and English according to the needs of publication and other projects.</li><li>Translating content to and from Greek and English as necessary.</li><li>Identifying and reporting on Key Performance Indicators (KPIs) and opportunities for optimization regularly.</li><li>Staying current with new developments in marketing, social media, online marketing, SEO, competitive landscape, and other relevant fields.</li><li>Working closely with other colleagues to ensure all venues are welcoming spaces and branding is consistent.</li><li>Accomplishing organization goals by accepting ownership for fulfilling new and different requests while exploring opportunities to add value to job accomplishments.</li><li>Working closely with Recruitment and Admissions teams, and other Senior Executives at the organization and its affiliated entities to create demand and recognition for the group and each unit's products and services.</li><li>Supporting the Director of Marketing in day-to-day marketing activities.</li></ul>&nbsp;Academic Qualifications:<ul><li>Bachelor's Degree in Marketing or a related field.</li><li>Master’s Degree will be considered an advantage.</li></ul>Job-specific skills:<ul><li>An organised individual with great attention to detail and focus on the quality of results.</li><li>Strong copywriting and effective brief writing skills.</li><li>Demonstrated creativity.</li><li>Excellent written and verbal communication skills in English and Greek.</li><li>Experience user of Microsoft Office and Office 365 applications (Word, PowerPoint, Excel, OneDrive, SharePoint, TeamSite), plus MailChimp.</li><li>Strong interpersonal skills with the ability to establish and maintain effective working relationships with faculty, staff, students, media associates and other stakeholders.</li><li>High level of accuracy and attention to detail with the ability to work well under pressure.</li><li>Strong analytical skills and data-driven thinking.</li><li>Strong customer service and relationship management skills.</li></ul>&nbsp;Personal Qualifications:<ul><li>Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.</li><li>Results-focused with the ability to multi-task and prioritize in a fast-paced and dynamic work environment while completing assignments within time constraints and deadlines.</li><li>Comfort to adapt to changing situations and priorities.</li><li>Highly motivated self-starter with great sense of initiative.</li><li>Ability to thrive in a team environment.</li></ul>&nbsp;Additional Qualifications:<ul><li>Basic knowledge of social media platforms.</li></ul>

Marketing & Communications Officer - UNIC Athens

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

You provide software and applications expertise, and be responsible for implementation of the solutions.About the RoleThe Regional Commercial Planning Technology Lead for Europe is responsible for aligning and driving the technology roadmap discussions with Product teams &amp; Business counterparts, overseeing project portfolio delivery, and ensuring the overall health of commercial planning technology and data within the region. This role is pivotal in driving the MEU (Mondelez Europe) transformation, enabling speed, innovation, and agile ways of working across critical functional domains. The Lead will collaborate closely with both operational and transformation business and MDS teams (across global, region and BU) to ensure seamless business continuity throughout significant technology deployments and services.Key Responsibilities:As the strategic regional MDS Commercial Planning lead for Europe, you will:Strategic Technology Leadership:<ul><li>Serve as the primary MDS Sales Point of Contact (PoC) for Europe’s Commercial Planning transformation, ensuring robust process and solution alignment across o9, S4 HANA and RGM (Revenue Growth Management) tools across all impacted MEU markets.</li><li>Maintain a holistic understanding of our commercial planning platforms' functional and technical state, identifying strengths, weaknesses, and ensuring designs support critical business unit (BU) needs, including feature capabilities, exception handling, and integration across local and global platforms.</li><li>Proactively lead the standardization and reuse of core RGM technology capabilities throughout the region, fostering harmonization and maximizing reusability.</li><li>Actively drive "outside-in" inspiration and pilot (where possible) innovative new features to realize tangible business value.</li></ul>Digital Transformation &amp; Roadmap Execution:<ul><li>Oversee the MEU-wide digital capability and solution roadmap for all RGM levers from a technology perspective, including Promotion, Pricing, Price Pack Architecture, Mix, and Trade Terms solutions.</li><li>Drive discussions and prioritization exercises to support and enable RGM products and processes to accelerate Net Revenue (NR) growth across Europe.</li><li>Collaborate with Global &amp; MEU Sales CoE, MDS Sales RGM, MDS BU leads, and key markets to advance the end-to-end RGM digital transformation agenda.</li><li>Maintain the digital sales technology roadmap for the region, aligning with the latest strategic directions and emerging opportunities.</li></ul>Project Delivery &amp; Continuous Improvement:<ul><li>Partner closely with MDS Business Unit (BU) and business stakeholders during global or regional solution deployments, ensuring adequate resource alignment for testing, go-live, and post-go-live support.</li><li>Lead and support key strategic initiatives, such as promo analysis and optimization exercises (e.g., throughout 2026 in Poland and other markets), focusing on doing this (more) in-house with successful implementation and repeatability.</li><li>Support the continued evolution of PEA (Post Event Analysis) solutions in existing markets (e.g., UA, KZ, as well as WTR) and manage their rollout to new markets (e.g., CEE and Nordics).</li><li>Conduct adoption review of markets with established TPM digital foundations (e.g., UK, Nordics, Baltics, SCE, Iberia) to identify innovation opportunities and drive continuous improvements, in partnership with the MEU RGM CoE and market RGM teams.</li></ul>o9 Program Leadership &amp; Data Strategy:<ul><li>Lead and support critical aspects of the o9 program implementation for MEU sales, ensuring successful data strategy, integration, and quality across the region regarding commercial drivers and sales business processes.</li><li>Guide the identification of appropriate templates for data input, ensuring seamless connectivity between systems (e.g., GCP, TPM, Local) and o9.</li><li>Champion regular data quality checks on aligned data points and support the definition of harmonization rules across various data sources (e.g., Nielsen, ePOS, promo) for product, customer, and time dimensions.</li><li>Partner with business teams on data collection strategies and defining the correct cadence for data acquisition.</li><li>Facilitate GCP integration to ensure it serves as a reliable source for all future RGM products in MEU.</li></ul>What extra ingredients you will bring:<ul><li>Commercial Planning &amp; RGM Expertise:&nbsp;Deep knowledge and hands-on experience in Commercial Planning and Revenue Growth Management (RGM) processes, strategies, and solutions within the Consumer Packaged Good industry (CPG).</li><li>Platform Proficiency:&nbsp;Strong technical understanding and practical experience with leading commercial planning platforms including o9, various RGM tools, as well as integration with SAP. Familiarity with TPM/TPO (e.g. Salesforce CG Cloud, RGM Insights, SAP), Nielsen, and ePOS data sources preferred.</li><li>Technology Roadmap &amp; Digital Transformation:&nbsp;Proven track record in developing, executing, and managing strategic technology roadmaps within a complex, regional enterprise environment. Experience leading significant digital transformation initiatives.</li><li>Data Management &amp; Integration:&nbsp;Expertise in data strategy, data integration, data quality management, and defining data harmonization rules across diverse sources.</li><li>Project &amp; Program Management:&nbsp;Demonstrated ability to lead and support complex technology projects from initiation to post-go-live support, including resource alignment, testing, and continuous improvement.</li><li>Stakeholder Management:&nbsp;Exceptional ability to collaborate, influence, and manage relationships with diverse stakeholders, including business leaders, CoE, and global/regional technology teams.</li><li>Innovation &amp; Standardization:&nbsp;A proactive approach to identifying innovative technologies, piloting new features, and driving standardization and reusability of technological capabilities across markets.</li><li>Business Acumen:&nbsp;Strong understanding of P&amp;L drivers, Net Revenue growth, and the commercial levers that impact financial performance within a consumer goods context.</li></ul>

Commercial Planning Technology Lead Europe

Change Management Experienced Professionals - Organizational Transformation - Human CapitalWhat Impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters. We are currently seeking enthusiastic change management professionals with exceptional analytical and presentation skills and a creative personality to join our dynamic&nbsp;Technology &amp; Transformation&nbsp;function in our offices in Athens. Deloitte’s&nbsp;Human Capital’ Organizational Transformation team&nbsp;offers&nbsp;services that leverage research, analytics, and industry insights to help design and execute leadership, organization redesign, and change management programs that enable business performance through people.Deloitte’s&nbsp;Organizational Change Management (OCM) offering enables an organization to manage effectively their transformational journey in support of their business strategy. OCM can occur at the enterprise, business unit or functional level, and leverages behavioral analytics, actuarial capabilities and research insights to drive change across the organization of our clients.&nbsp;#YourRoleYour role will focus on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills and contributing to the priorities of the team and the business. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.During your tenure you will demonstrate and develop your ability to:<ul><li>Lead or support clients’ workstreams and projects on a wide range of transformational initiatives, with a focus on organizational change management</li><li>Participate in presales activities by contributing to proposals and supporting client discussions on transformation needs</li><li>Manage own work against the project plan to ensure a superior client experience and smooth change adoption</li><li>Present a cogent idea or case using clear and concise messaging, supported by relevant data and change management tools</li><li>Effectively collaborate with colleagues and clients to support the successful execution of transformation projects</li><li>Recognize technology as a business enabler and integrate it into daily work to facilitate efficient change adoption and data-driven insights</li></ul> #WinningRequirements<ul><li>University Degree, preferably in Business Administration, Management Science and Technology, Social Sciences, Finance or Psychology</li><li>A Master’s Degree in Business Administration or Human Resources Management will be highly appreciated</li><li>2 or more years of prior relevant work experience in organizational change management (including agile change) at a high-profile consulting firm or related professional areas with increasing responsibility based on seniority</li><li>Prior experience in fundamental organizational change management frameworks or approaches such as ADKAR</li><li>A change management practitioner qualification from recognized bodies such as PROSCI will be highly appreciated</li><li>Strong writing skills with the ability to produce concise and engaging content tailored to client needs&nbsp;</li><li>Ability to work effectively in teams and contribute to collective success</li><li>Proven ability to manage multiple priorities, ensuring quality deliverables are met on time in fast-paced environments</li><li>Strong business acumen, with the ability to quickly translate theoretical change concepts into practical, value-driven business outcomes</li></ul>&nbsp;#ChooseDeloitteif:At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTEOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.&nbsp;We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our Purpose&nbsp;Our purpose, "To make an impact that matters for our clients, our people and society "- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our values&nbsp;At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.© 2023 For more information contact Deloitte Central Mediterranean.

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