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We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

At Kotsovolos, we believe in your uniqueness and everything you have to offer! Here, you create your own current! &nbsp;📈 Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units &nbsp;🎯 Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼 Your everyday work-life&nbsp;<ul><li>Define and evolve the marketing measurement framework across all channels, leveraging attribution models (e.g. MTA, MMM) to assess performance and contribution</li><li>Establish and maintain a single source of truth for marketing performance data, ensuring accuracy, consistency, and alignment across platforms</li><li>Design and oversee incrementality testing and holdout experiments, as well as CRO testing initiatives to validate and optimize channel effectiveness</li><li>Own KPI frameworks and performance governance cadence, aligning Performance Marketing, Marketing Technology, SEO/GEO, and E-commerce stakeholders</li><li>Develop dashboards, reporting frameworks, and standardized performance reports with clear insights and actionable recommendations</li><li>Translate complex data into strategic insights, supporting decision-making and budget allocation through scenario modeling and data-driven analysis</li><li>Ensure data integrity and reconciliation processes across tools and systems, resolving discrepancies in performance metrics</li><li>Lead and develop the team, setting clear goals, priorities, and performance expectations while supporting growth and capability building</li></ul>&nbsp;🚀 As an ideal fit, you should have&nbsp;<ul><li>BA in Marketing, Business Statistics, Computer Science, or related field</li><li>5+ years in marketing analytics, performance marketing, or related role</li><li>Familiarity with BI tools (Power BI or equivalent); working knowledge of SQL</li><li>Experience with digital media platforms and MarTech stack</li><li>Demonstrated success building and leading high-performing analytical teams</li><li>Track record of improving maturity measurement and attribution modeling</li><li>Retail/e-commerce experience preferred</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Hybrid working model</li><li>Internal wellbeing actions &nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.

Performance & Measurement Manager

<h2></h2>At Kotsovolos, we believe in your uniqueness and everything you have to offer!Here, you create your own current! 📈&nbsp;Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units 🎯&nbsp;Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼 Your everyday work-life&nbsp;<ul><li>Design and develop software systems to predict and measure outcomes and design consequences&nbsp;</li><li>Coordinate activities with other developers to ensure that integration projects are completed on time&nbsp;</li><li>Work with customers or departments on technical issues including software system design and maintenance&nbsp;</li><li>Work with project managers to obtain information on limitations or capabilities&nbsp;</li><li>Direct system testing and validation procedures</li></ul>&nbsp;🚀 As an ideal fit, you should have&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>2-3 years of proven experience with Java / Java EE</li><li>Experience working in a customer-centric organization, driving technology initiatives and transformation&nbsp;</li><li>Familiarity with Agile Development Methodologies will considered as a plus</li><li>Interpersonal skills along with the ability to work in a team&nbsp;</li><li>Experience working effectively with third-party suppliers&nbsp;</li><li>Participation in the entire programming lifecycle as a backend&nbsp;developer&nbsp;</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools&nbsp;</li><li>Career development and growth opportunities&nbsp;</li><li>Competitive bonus scheme, performance-based&nbsp;</li><li>Group health/medical insurance package&nbsp;</li><li>Hybrid working model&nbsp;</li><li>Internal wellbeing initiatives&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.&nbsp;

Java Developer

At Kotsovolos, we believe in your uniqueness and everything you have to offer!Here, you create your own current! 📈&nbsp;Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units 🎯&nbsp;Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼 Your everyday work-life&nbsp;<ul><li>Translate business goals and product requirements into technical solutions within Adobe Experience Manager</li><li>Gather, analyze, and address technical and design requirements for web solutions</li><li>Conduct code and design reviews and support the technical implementation of web projects throughout the development lifecycle</li><li>Develop reusable components, code, and libraries to support scalable and maintainable solutions</li><li>Collaborate with developers, designers, and adjacent teams to deliver integrated technical solutions&nbsp;</li><li>Prepare and deliver demos, documentation, and training sessions for content creators when required&nbsp;</li></ul>&nbsp;🚀 As an ideal fit, you should have<ul><li>Proven work experience as an&nbsp;AEM Developer, ideally&nbsp;2+ years&nbsp;&nbsp;</li><li>Strong understanding of the full web development lifecycle: design, development, testing, and deployment</li><li>Proficiency in&nbsp;Java,&nbsp;HTL (Sightly),&nbsp;JCR (Java Content Repository),&nbsp;Javascript, CSS&nbsp;and&nbsp;AEM Headless architecture</li><li>Familiarity with GraphQL&nbsp;for AEM content queries and integrations</li><li>Familiarity with&nbsp;React, SPA Editor, or front-end frameworks&nbsp;integrated with AEM would be considered a plus</li><li>Hands-on experience in&nbsp;Agile development methodologies, including sprint planning, backlog grooming, and code reviews&nbsp;&nbsp;</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools&nbsp;</li><li>Career development and growth opportunities&nbsp;</li><li>Competitive bonus scheme, performance-based&nbsp;</li><li>Group health/medical insurance package&nbsp;</li><li>Hybrid working model&nbsp;</li><li>Internal wellbeing initiatives&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.&nbsp;

AEM Developer

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

As a Systems Operation Agent will be placed in the IT Infrastructure &amp; Operations Division and will be responsible for monitoring the reliability of the Data Center Systems operation. The position requires a shift working arrangement (24x7 shift schedule).What you will be doing • &nbsp; &nbsp;Ability to work in a 24x7 shift-based environment, including weekends and holidays.&nbsp; • &nbsp; &nbsp;Ability to work with fixed shift schedules that require continuous physical presence at the company’s Command Center facilities.&nbsp; • &nbsp; &nbsp;This position is fully on-site and does not support hybrid or remote working arrangements.&nbsp; • &nbsp; &nbsp;A valid driving licence is considered an advantage due to the shift-based nature of the role and the occasional requirement for physical presence at the Disaster Recovery (DR) site / backup data center..&nbsp; • &nbsp; &nbsp;Attention to detail when handling operational tasks and alerts.&nbsp; • &nbsp; &nbsp;Ability to manage multiple activities in parallel.&nbsp; • &nbsp; &nbsp;Understanding that systems support critical business services.&nbsp;&nbsp;What you need to have &nbsp; • &nbsp; &nbsp;A Bachelor’s degree in Information Technology, Computer Science or in a related discipline. • &nbsp; &nbsp;At least two (2) year of relevant experience.&nbsp; • &nbsp; &nbsp;Adequate skills in MS Office. • &nbsp; &nbsp;Basic understanding of ITIL concepts. • &nbsp; &nbsp;Familiarity with monitoring dashboards and system alerts. • &nbsp; &nbsp;Basic knowledge of Windows operating system. • &nbsp; &nbsp;Willingness to learn batch processing and job scheduling concepts. • &nbsp; &nbsp;Awareness of IT service management principles. • &nbsp; &nbsp;Adequate skills in MS Office.What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Systems Operations Agent

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

As a Senior Cyber Intelligence Center Security Analyst, you will share your knowledge and experience working in a team of diverse and talented professionals that enjoy&nbsp;supporting clients in building and maturing their cyber-attack detection and response capability.#YourRole<ul><li>Be part of&nbsp;Deloitte’s Cyber Intelligence Center&nbsp;and conduct advanced&nbsp;cyber security analysis/ threat hunting&nbsp;activities using known adversary tactics, techniques, and procedures as well as indicators of attack, to detect adversaries that may have bypassed conventional controls remaining undetected in our clients’ networks and systems.</li><li>Analyze&nbsp;network and system activity&nbsp;on client systems (during standard business hours only) leveraging technologies such as EDR, XDR and SIEM, to support detection capability development and incident response efforts.</li><li>Face and solve client&nbsp;cyber threat prevention, detection, and response challenges&nbsp;in an innovative and effective way.</li><li>Enable clients to&nbsp;respond to cyber incidents&nbsp;swiftly and effectively supporting containment, eradication, remediation and recovery efforts.</li><li>Support your team in&nbsp;advising&nbsp;clients in both technical and tactical decisions when dealing with incidents, ranging from crypto-malware infections to advanced persistent threats (APTs).</li><li>Support your team in delivering an&nbsp;excellent service&nbsp;to clients through technical reporting and presentations and actively contribute towards&nbsp;continuous service improvement.</li><li>Receive&nbsp;training&nbsp;and attain&nbsp;certifications&nbsp;in the use of cutting-edge cybersecurity products but also on various cybersecurity topics.</li><li>Closely collaborate with&nbsp;experts&nbsp;from many different disciplines and geographies.</li><li>Be part of a&nbsp;global community&nbsp;of Deloitte experts in Cyber Incident Response and Threat Intelligence that supply clients with actionable intelligence to detect and respond against APTs.</li><li>Leverage on said technology to provide&nbsp;operational excellence&nbsp;and&nbsp;improved detection and response&nbsp;capability to clients.</li></ul>&nbsp;#WinningRequirements <ul><li>2-5 years of experience,&nbsp;preferably&nbsp;in&nbsp;a&nbsp;Cyber Security Analyst or&nbsp;Cyber Incident Response role.</li><li>University degree&nbsp;in Information Technology, Computer Science, Cyber Security, and a postgraduate qualification in Information Security or equivalent.</li><li>Experience with&nbsp;Windows&nbsp;and&nbsp;Unix/ Linux&nbsp;systems.</li><li>Solid understanding of core&nbsp;networking&nbsp;and&nbsp;operating systems&nbsp;concepts.</li><li>Strong&nbsp;analytical&nbsp;and&nbsp;problem-solving&nbsp;skills.</li><li>Prior experience with&nbsp;log&nbsp;analysis,&nbsp;network traffic&nbsp;analysis and&nbsp;endpoint&nbsp;analysis.</li><li>Understanding of&nbsp;common cyber threats&nbsp;and adversary tactics, techniques, and procedures (TTPs).</li><li>Scripting&nbsp;skills (Python, PowerShell, Bash etc.)</li><li>Passion and curiosity&nbsp;for the cybersecurity industry and technology trends, innovations, and frameworks, as well as current IT security technologies.</li><li>Be an&nbsp;independent and collaborative&nbsp;person who cooperates in one or more project teams to deliver high quality results.</li><li>Possess&nbsp;interpersonal skills&nbsp;and the ability to develop&nbsp;effective and lasting relationships&nbsp;with clients and colleagues.</li><li>Ability to conduct&nbsp;complex analyses and communicate&nbsp;them clearly and concisely to target audiences of different cultures, technical backgrounds and levels of seniority.</li><li>Fluent in both English and Greek language.</li><li>Military obligations fulfilled where applicable.</li></ul>&nbsp;#ChooseDeloitteif:&nbsp;<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte&nbsp;Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights, and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Senior Cyber Intelligence Center Security Analyst

Drive the successful delivery of fiber and core network projects, manage the systems that support implementation and design new tools / automation solutions to improve delivery efficiency.More specifically you will: • &nbsp; &nbsp;Lead end-to-end fiber and core network projects • &nbsp; &nbsp;Manage project’s coordination &amp; delivery (feasibility, planning, implementation, subcontractor management, SLA/H&amp;S, risk management) • &nbsp; &nbsp;Manage subcontractor relationships, monitor performance, and ensure SLA and safety compliance. • &nbsp; &nbsp;Collaborate with internal stakeholders (ND Field &amp; FO design, VBTS, VBU, Legal, Regulatory) • &nbsp; &nbsp;Handle systems management &amp; development (existing tools + new automation) • &nbsp; &nbsp;Apply strong stakeholder management, problem-solving, and adaptability to simplify complex processes and deliver actionable results. • &nbsp; &nbsp;Prepare reports, dashboards, and presentations to provide clear visibility of project status, risks, and performance to internal stakeholders.Who you are• &nbsp; &nbsp;Bachelor’s degree in Telecoms, Engineering or related field • &nbsp; &nbsp;MSc Degree in Telecoms related field or equivalent experience (preferred) • &nbsp; &nbsp;3+ years’ experience in similar position within a service provider/operator or vendor • &nbsp; &nbsp;Experience in Fiber Optics technologies &amp; project management • &nbsp; &nbsp;Experience with project management tools, systems, and reporting dashboards • &nbsp; &nbsp;Experience of managing the relations with Vendors, Subcontractors and cross-functional teams • &nbsp; &nbsp;Excellent communication and stakeholder management skills • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; EnglishNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Senior Network Deployment & Systems Project Manager

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.Key accountabilities and decision ownership:&nbsp; • Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive. • Achieving the External Channels sales quantitative &amp; qualitative targets. • Promoting &amp; developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points) • Run special projects during the year, distributed by the Head of Retail Sales • Ensuring and controlling the application of all company’s policies and procedures by all employees • Formulates strategies to ensure maximum efficiency for the Sales teams • Establishes appropriate relationships with key customers &amp; partners in the areaWho you are• University Degree in business or management related areas • Working experience in retail will be considered a strong asset • Good Knowledge of mobile, fixed telephony and IT market • Sales experience in mobile and fixed market&nbsp; • Strong managerial and communication skills (in cross-regional teams) • Excellent negotiation skills &nbsp;• Very good analytical skills and problem-solving capability • Be innovative and team player&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

External Channels Manager

We are seeking a highly capable Business Consulting Supervisor/Manager to join our rapidly growing Advisory practice. The ideal candidate brings strong experience in strategy development, change management, digital transformation, market analysis, and operating model redesign, combined with the ability to lead teams and drive strategic enhancements across multiple industries.This role is a great fit for professionals with a background in strategy consulting, technology-enabled transformation, and business advisory, who are ready to manage complex projects and shape client roadmaps. The key responsibilities of this role will include:<ul><li>Lead and manage end-to-end consulting engagements, ensuring high-quality delivery aligned with client needs and expectations.</li><li>Develop and implement business and technology strategies, digital transformation initiatives, and operating model redesigns.</li><li>Drive process and operating model optimization, ensuring efficiency improvements, scalability, and alignment with organizational goals.</li><li>Conduct market analysis and identify strategic enhancements to support growth, competitiveness, and long-term value creation.</li><li>Conduct business analysis, process mapping, and requirements gathering to support transformation projects.</li><li>Facilitate workshops, transformation planning sessions, and alignment meetings with senior stakeholders</li><li>Design and drive change management programs, including stakeholder engagement, communication plans, and adoption strategies.</li><li>Supervise and mentor junior team members, providing guidance, feedback, and coaching.</li><li>Prepare and deliver high-quality presentations, reports, and recommendations to senior client stakeholders.</li><li>Contribute to business development activities, including proposal preparation, client meetings, and thought leadership.</li><li>Collaborate with cross-functional teams within Grant Thornton to deliver integrated, innovative solutions.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>3–6 years of experience in Management Consulting, Strategy, Business Analysis, or Digital Transformation roles.</li><li>Previous experience in top-tier consulting firms or in international environments is highly valued.</li><li>Strong exposure to technology-driven change, including:<ul><li>Strategy Development</li><li>Digital Transformation</li><li>IT Consulting &amp; IT Operating Model Design</li><li>Digital Transformation &amp; Operating Model Design</li></ul></li></ul><ul><li>Excellent analytical, problem-solving, and communication skills.</li><li>Proven experience leading consulting teams and managing client relationships.</li><li>Ability to work effectively in fast-paced environments and manage multiple priorities.</li><li>Fluency in Greek and English</li><li>Strong presentation skills and the ability to convey complex ideas clearly.</li><li>Experience in financial services, regulation, or risk management is a plus.</li><li>Project management expertise, including Agile/SCRUM methodologies.</li><li>Ability to produce structured reports, business cases, and transformation plans.</li><li>Stakeholder management and conflict resolution skills.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Business Consulting Supervisor / Manager

The Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp; Your day to day will include:<ul><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Maintaining monitoring tools, proposing improvements to optimize system functionality, supervising relevant contractors, and ensuring control over their performance to uphold service standards</li><li>Addressing tickets submitted by Allwyn's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the Allwyn Services Portal, collaborating with Allwyn Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications to end users regarding the procedure followed</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency</li></ul> What you need to succeed:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>3+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Strong customer service culture</li><li>Effective communication and team player</li><li>Excellent organizational and prioritization skills</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Technical Operations (TOC) Engineer (3915)

The Youth &amp; Ethnic Segments Manager is a senior leadership role responsible for owning Vodafone’s Youth and Ethnic segments as key growth drivers of the business. The role has full P&amp;L ownership and end-to-end responsibility for the Prepay business (including CU and international segments), as well as go-to-market ownership for postpay, fixed, and TV propositions targeting the youth segment. This position combines segment strategy, commercial ownership, and brand leadership, ensuring strong growth, engagement, and monetization across high-value customer segments.Key Accountabilities• &nbsp; &nbsp;Define and lead the Youth &amp; Ethnic segments strategy, strengthening Vodafone’s positioning with younger and international audiences. • &nbsp; &nbsp;Own and deliver the full Prepay P&amp;L (CU, TAZA and related propositions), driving revenue growth, base expansion and ARPU uplift through optimized pricing and commercial policies. • &nbsp; &nbsp;Lead end-to-end go-to-market for Prepay propositions and drive GTM for youth-focused postpay, fixed and TV products, ensuring consistent execution across all channels. • &nbsp; &nbsp;In partnership with the Vodafone Brand Team, shape brand positioning and communications for youth propositions, driving engagement via campaigns, partnerships and digital channels. • &nbsp; &nbsp;Drive acquisition, engagement, retention and lifecycle performance (recharges and usage), working cross-functionally with Base Growth, Digital, Retail, Finance and Product to improve customer value and profitability.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or segment management roles • &nbsp; &nbsp;Proven experience managing P&amp;L and delivering growth in competitive markets, with a track record of revenue, base and ARPU uplift. • &nbsp; &nbsp;Strong understanding of prepaid business dynamics and youth segments, including pricing, promotions and lifecycle management levers. • &nbsp; &nbsp;Experience in brand management and customer engagement strategies, building relevance through campaigns, partnerships and digital channels. • &nbsp; &nbsp;Highly analytical and data-driven, with strong leadership and stakeholder management skills and the ability to balance strategy with hands-on execution.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Youth & Ethnic Segments Manager

At Imperial Brands, we’re seeking a Global Travel Activation Executive to bring our brands to life across the travel retail channel. In this role, you will be responsible for executing high-impact trade marketing initiatives across duty-free and travel retail environments, ensuring our products stand out in-store and deliver measurable business results.You’ll collaborate with cross-functional teams, retailers, and agencies to deliver engaging brand activations, drive visibility, and support sales growth in key travel retail markets. If you thrive in fast-paced environments, enjoy international travel, and love turning strategy into impactful in-store experiences, this role could be a great fit for you.Imperial Brands PLC 𝗛𝗲𝗹𝗹𝗮𝘀 is a 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝗧𝗼 𝗪𝗼𝗿𝗸® for the second time in a row. This prestigious recognition highlights I𝗺𝗽𝗲𝗿𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗛𝗲𝗹𝗹𝗮𝘀 commitment to creating a work environment that fosters employee well-being, trust, and innovation.&nbsp;Location: Athens, Hybrid work set-up&nbsp;Principal Accountabilities<ul><li>Execute trade marketing campaigns, product launches, promotions, and brand activations across travel retail locations.</li><li>Ensure strong in-store presence through correct planogram implementation, POS materials deployment, and retail display installations.</li><li>Collaborate with Sales, Trade Marketing, and regional teams to implement market-specific operational plans aligned with business objectives.</li><li>Manage and coordinate field teams, brand ambassadors, and external agencies to deliver activations and achieve agreed KPIs.</li><li>Track and analyse campaign performance, providing insights and recommendations to improve future initiatives.</li><li>Manage trade marketing budgets, suppliers, and promotional materials to ensure cost-effective and timely execution.</li></ul>&nbsp;Skills and Experience Required<ul><li>Fluent English (spoken and written) with strong communication and stakeholder management skills.</li><li>University degree in Business, Marketing, or a related field.</li><li>Experience in Sales, Marketing, or Trade Marketing within FMCG or retail environments.</li><li>Strong organizational skills with the ability to manage multiple projects in a dynamic environment.</li><li>Experience working with external agencies, suppliers, or field teams is an advantage.</li><li>Willingness to travel internationally and work across multicultural markets.</li></ul>&nbsp;What We OfferIn return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including private Life Insurance and Health Care program, free light lunch and fuel allowance, hybrid/flexible working opportunities as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Global Travel Activation Executive - Hybrid

As a (Fixed Term) Talent Acquisition Specialist at Bally’s Intralot, you’ll play a key role in building high-impact teams within a technology-driven, gaming environment. You’ll partner closely with Hiring Managers, mainly across tech teams, while supporting broader hiring needs where required.This role combines hands-on recruitment, collaboration, and a strong focus on candidate experience.What you’ll be working on:<ul><li>Implement our recruitment plan, following the approved corporate process, including requisition approval, job posting (internal and external), CV screening, shortlist selection, manage employees’ referrals, feedback provision.</li><li>Collaborate with Hiring Managers on defining profiles and the required competencies to create the job ads that will attract candidates.</li><li>Proactively source and build talent pipelines primarily for technology roles.</li><li>Screen, interview, and coordinate assessments, ensuring strong skill and culture fit.</li><li>Deliver a consistent, transparent, and respectful candidate experience.</li><li>Coordinate pre-employment checks and support smooth onboarding for new hires.</li><li>Track recruitment metrics and use insights to continuously improve hiring outcomes.</li><li>Support referral programs, university partnerships, and employer branding initiatives.</li><li>Collaborate with Talent Acquisition and HR colleagues across countries in a multinational setup.</li></ul>Job requirementsWhat you’ll bring<ul><li>Bachelor’s degree in Human Resources or a related field.</li><li>3 - 5 years of experience in Talent Acquisition, ideally within tech, gaming, or fast-paced environments.</li><li>Solid understanding of technical roles and hiring challenges.</li><li>Hands-on experience with LinkedIn sourcing and ATS platforms (Recruitee or similar).</li><li>Comfort working with data, reports, and KPIs.</li><li>Excellent communication skills in Greek and English.</li><li>Strong stakeholder management skills, attention to detail, and a candidate-first mindset.</li><li>A collaborative, team-oriented approach with high professional integrity.</li><li>As a member of our human resources team, you are also distinguished for your high ethical and professional standards, empathy, as well as for your commitment to achieve high quality results.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Talent Acquisition Specialist (Fixed-Term)

As a Facility Management Associate, you will be responsible for supporting preventive and corrective maintenance activities across the assets under the Company’s management. The role contributes to the coordination of service requests, contractor management, and the efficient execution of maintenance works, ensuring timely delivery and compliance with service level agreements.&nbsp;&nbsp;What you will be doing&nbsp;<ul><li>Coordinate work streams related to the collection and documentation of incoming service requests, assign tasks to appropriate contractors, and follow up to ensure timely completion</li><li>Manage day-to-day settlement of service charges and support reporting to relevant departments and stakeholders</li><li>Receive and record service requests in the Company’s IT applications, ensuring accurate documentation</li><li>Define the scope of works, collect offers, and assign tasks in line with corrective maintenance service level agreements (SLAs)</li><li>Supervise contractors’ performance in accordance with preventive maintenance SLAs</li><li>Oversee the execution of maintenance works and report on outcomes</li><li>Participate in the development of the annual property-level budget for service charges</li><li>Review and arrange the payment of service charges</li><li>Liaise with municipal organizations for the settlement of local taxes and ensure receipt of relevant certificates</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Engineering, or a related field</li><li>Up to three (3) years of working experience in relevant roles</li><li>Solid understanding of facility management and vendor management practices, including coordination of contractors and service providers</li><li>Strong data collection and analysis capabilities, supporting cost optimization and inventory management</li><li>Understanding of incident management processes and technical documentation practices</li><li>Strong communication, collaboration, and stakeholder coordination skills in operational environments</li><li>Proactive mindset with attention to detail and critical thinking when managing service requests and maintenance activities</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Facility Management Associate (Alpha Real Estate Services)

The Family Segment Manager is a senior leadership role responsible for owning and developing Vodafone’s Family (Household) segment as a core pillar of the company’s commercial strategy. The role leads the end-to-end management of converged propositions across postpay, fixed, TV, and value-added services, with full P&amp;L ownership and go-to-market responsibility. It plays a critical role in maximizing household value through bundling, increasing customer lifetime value, and strengthening long-term retention. This is a high-impact role combining commercial ownership, segment strategy, and cross-functional leadership, directly influencing revenue growth and customer loyalty.Key Accountabilities: • &nbsp; &nbsp;Define and lead the Family segment strategy as a core growth pillar, setting a clear vision for Vodafone’s household proposition and identifying growth opportunities through customer insights, market trends, and competitive analysis. • &nbsp; &nbsp;Own the full P&amp;L of the Family segment across postpay, fixed, and TV, driving revenue growth, ARPU uplift, margin optimization, and closely monitoring performance to take corrective actions when needed. • &nbsp; &nbsp;Lead the end to end go to market strategy for all Family propositions, defining commercial offers, pricing and bundling, and ensuring strong execution across all channels (retail, digital, inbound, outbound). • &nbsp; &nbsp;Design and evolve converged and bundled offers combining postpay, fixed, TV, and value added services, ensuring simplicity, competitiveness, and strong customer value perception. • &nbsp; &nbsp;Drive customer lifetime value and retention through loyalty, upsell and cross sell initiatives, while collaborating closely with Product, Commercial, Digital, Retail, Finance, and CX teams to ensure aligned end to end execution.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or product roles and proven experience with P&amp;L ownership and delivering business growth. • &nbsp; &nbsp;Strong understanding of telco products (postpay, fixed, TV) and convergence strategies. • &nbsp; &nbsp;Experience in managing complex, multi-product propositions. • &nbsp; &nbsp;Strong leadership and stakeholder management skills. • &nbsp; &nbsp;Ability to translate strategy into execution across multiple channels combined with with high level of ownership, accountability, and results orientation. • &nbsp; &nbsp;Data-driven mindset with strong analytical capabilities.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Family Segment Manager

As a Data Governance Manager, you will join the Group Data &amp; AI function and play a central role in defining and operationalizing the Group’s enterprise data governance framework. You will be responsible for setting data management principles, ensuring effective metadata and lineage management, partnering with business and technology stakeholders, and safeguarding the quality and integrity of critical operational data across the Group.&nbsp;What you will be doing • &nbsp; &nbsp;Lead the delivery, rollout, and day to day operationalization of the Group Data Governance Framework. • &nbsp; &nbsp;Define and shape the Bank’s enterprise data management and data architecture principles, and monitor their consistent implementation across the Group. • &nbsp; &nbsp;Drive the development, adoption, and continuous improvement of data governance policies, standards, and procedures, in close collaboration with business and technology stakeholders. • &nbsp; &nbsp;Provide technical and methodological assurance for the ongoing implementation of data governance practices across the Bank. • &nbsp; &nbsp;Oversee the analysis of business requirements related to Critical Data Elements (CDEs), ensuring strong traceability between data, business processes, regulatory needs, and enterprise value. • &nbsp; &nbsp;Ensure the identification, documentation, and maintenance of enterprise data assets within business and data glossaries. • &nbsp; &nbsp;Work closely with business and IT teams to implement effective metadata management and data lineage processes across data platforms and tools. • &nbsp; &nbsp;Partner with business areas to define and support Business Data Owners, enabling the consistent identification, ownership, and stewardship of Critical Data Elements. • &nbsp; &nbsp;Build and lead a high performing data governance team, fostering a culture of accountability, collaboration, empowerment, and inclusion. What you need to have •&nbsp; &nbsp; A Bachelor’s degree in Computer Engineering, Statistics, Information Systems, or a related field. •&nbsp; &nbsp; A Master’s degree in Business Administration or a relevant discipline (preferred). • &nbsp; &nbsp;At least 5 years of managerial experience in Data Governance or Data Management, with a strong focus on Critical Data Elements and metadata management. • &nbsp; &nbsp;Solid experience in Data Modeling and Enterprise Data Architecture. • &nbsp; &nbsp;Proven experience with Data Governance platforms such as IBM Knowledge Catalog, Informatica, or Collibra. • &nbsp; &nbsp;Strong understanding of banking data and regulatory environments (preferred). • &nbsp; &nbsp;Excellent leadership, stakeholder management, and communication skills, with the ability to influence across business and technology teams. • &nbsp; &nbsp;Strong analytical and critical thinking skills, with the ability to address complex data challenges, adapt to change, and drive continuous improvement. &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits.

Data Governance Manager

Manage Leases/Rentals and Leased Lines for Mobile and Fixed Access Networks. Partner management of Lease/Rentals &amp; Leased Lines providersMore specifically you will: • &nbsp; &nbsp;Manage the Leases/Rentals for Mobile and Fixed, including budget planning and proposals for optimizations • &nbsp; &nbsp;Partner management of respective partners; Vantage, Victus and Cosmote for mobile, landlords and Real estate suppliers for fixed • &nbsp; &nbsp;End to end management of Fixed Access Leased Lines (E-lines, IRUs, OKSYA, NGA and FTTH interconnections); capacity planning, performance monitoring, , upgrade/downgrade, optimize, budget planning • &nbsp; &nbsp;Partner management of Leased Lines providers’ (OTE, Rural, Grid, FiberGrid, Fiber2All) • &nbsp; &nbsp;Act as Fixed access network SPOC towards Regulatory for areas relevant with Fixed access connectivity and pricing • &nbsp; &nbsp;Liason with Commercial teams and define plans for A/K upgrades from CGA to NGA when LL are required; manage e2e respective upgradesWho you are• &nbsp; &nbsp;MSc Degree in Telecoms related field or equivalent experience&nbsp; • &nbsp; &nbsp;3+ years’ experience in similar position within a service provider/operator or vendor • &nbsp; &nbsp;Experience in Mobile Radio Access and Fixed networking technologies like CGA, NGA • &nbsp; &nbsp;Experience in budget preparation and planning • &nbsp; &nbsp;Excellent communication and stakeholder management skills • &nbsp; &nbsp;Cooperation and collaboration in complex organizations with matrix organisations • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; EnglishNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

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