LastWeek

LastThreeDays

Today

Seasonal

FullTime

OnSite

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Communication &amp; Reservations Agent for the Season 2026 (minimum 7 or 8 months contract).What You Will Do<ul><li>To always be fully aware of Four Seasons core standards and service Culture.&nbsp;</li><li>Capture sales from in-coming reservations calls and coordinate details of each reservation.&nbsp;</li><li>Answer all incoming calls and FS messenger from outside and channel them as appropriate.&nbsp;</li><li>Reply to all guests’ inquiries for accommodation or general hotel information&nbsp;</li><li>Articulate the description of the hotel and explain the features to maximize finalizing the booking&nbsp;</li><li>Thereafter register all the pertinent information within the right systems and follow up thoroughly to make sure the guests satisfaction and smooth operation.&nbsp;</li><li>Responsible for effective implementation and compliance Reservation Standards&nbsp;</li><li>Achieve targeted goals in Hotel Mystery Shopping calls (whenever applicable)&nbsp;</li><li>Maintain accuracy and cleanliness of the PMS Database&nbsp;</li><li>Ensure market segmentation is accurate for each reservation&nbsp;</li><li>Merge profiles as necessary&nbsp;</li><li>Create hierarchies/relationships between Corporate Accounts&nbsp;</li><li>Run daily reports for department, operational departments, Sales &amp; Marketing, General Manager, and Department Head.&nbsp;</li><li>Answer General Reservations e-mail, retrieve and distribute e-mail.&nbsp;</li><li>Handle guest complaints in accordance with Four Seasons policy.&nbsp;</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Excellent verbal &amp; written communication skills in English are essential.</li><li>Previous experience in a similar role is advantage.</li><li>Proficiency in Greek language is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Job Ads Discover Graduate Program Greece | Corporate Business Attica, Tourism / Hotels

communication & reservations agent (season 2026) req10363852

Four Seasons Athens Astir Palace

Jobily.gr

For Employers

For Job Seekers

Company