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Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a&nbsp;Scientific Engagement &amp; Events&nbsp;Coordinator&nbsp;(client facing role).The role in more details: <ul><li>Coordinate the event management process centrally for Third party scientific congresses in regard to sponsorships and HCPs participation logistics, and corporate's events according to the company’s standards, local regulatory guidelines and in co-operation with internal customers &amp; SEG Team</li><li>Act as a business partner to business/functions and provide trusted experience in a solutions- and risk-based manner to facilitate their goals and ensure process execution and operational excellence.</li><li>Develop and conduct local communication and training (including onboarding of new associates) on C&amp;E activities and provide operational guidance to associates to increase awareness and adherence to policies and regulations on a preventive &amp; efficient manner.</li><li>Assess the quality of suppliers and services provided for C&amp;E activities and drive productivity by RFP with Third Parties in cooperation with Procurement and internal customers</li><li>Establish and continuously update/maintain detailed documentation of C&amp;E activities (based on Good Documentation Practices).</li><li>Monitor and prepare reports on C&amp;E relevant data and KPIs on a regular basis. Ensures timely follow up of remediation/mitigation actions based on management agreed actions.</li></ul>To be successful at this role you need the following :<ul><li>University degree in Business Administration or business related subject</li><li>Proficiency in both Greek &amp;&nbsp;English language (written &amp; oral)</li><li>SAP/SRM, other tools</li></ul>Experience/Competence<ul><li>At least 2 years of experience working in Pharma or Medical congresses/events management organization</li><li>Strong Organizing, multitasking and analytical skills</li><li>Critical thinking, time management, prioritization</li><li>Agility to adapt in a transforming environment and digital savvy for new systems</li><li>Proved ability for crisis management</li><li>Passion for results, excellence &amp; precision</li></ul>

Scientific Engagement & Events Coordinator

Intellectica is recruiting a hands-on and proactive Warehouse Supervisor on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Warehouse Manager, the successful candidate will be responsible for supervising shift-based warehouse operations, guiding frontline teams, and ensuring the smooth execution of logistics processes in line with safety protocols, service standards, and operational targets.Key activities and responsibilities of this role include:<ul><li>Overseeing the smooth execution of shift-based warehouse operations, ensuring all activities align with company standards, safety protocols, and customer expectations</li><li>Monitoring daily attendance, allocating tasks according to resource planning, and adjusting workflows to meet operational demands</li><li>Managing the full cycle of warehouse processes, including inbound, storage, picking, packing, outbound, and returns</li><li>Providing hands-on support in operational tasks when required, demonstrating a proactive and solution-oriented approach</li><li>Conducting regular inventory checks, reporting discrepancies, and performing spot or scheduled stock counts</li><li>Ensuring the availability of packaging materials and initiating timely requests for replenishment</li><li>Enforcing health, safety, hygiene, and facility access protocols in line with company policies</li><li>Delivering onboarding and refresher training to team members, ensuring compliance with procedures and operational readiness</li><li>Acting as the primary point of contact for Customer Care during the shift, managing first-level requests and escalating issues as needed</li><li>Leading, coaching, and supporting warehouse teams to achieve productivity, quality, and service targets</li><li>Completing shift checklists and operational reports accurately and on time</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Secondary or higher education, ideally in Logistics, Supply Chain, or a related field</li><li>3–5 years of experience in warehouse or distribution centre operations, including at least 1 year in a supervisory or team-leading role</li><li>Solid understanding of warehouse processes such as inbound, storage, picking, packing, and outbound</li><li>Proven ability to manage shift-based teams and coordinate daily operational activities</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Proficiency with Microsoft Office Suite</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>Core competencies of a successful candidate:<ul><li>Team leadership and coaching</li><li>Operational problem-solving</li><li>Clear and confident communication</li><li>Safety and quality awareness</li><li>Hands-on and proactive mindset</li><li>Customer service orientation</li><li>Adaptability in a fast-paced environment</li></ul>

Warehouse Supervisor int-0405

In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.&nbsp;Key Responsibilities:Collaborate with internal and external stakeholders to ensure excellent customer supportProvide specialized support for complex issues beyond frontline capabilitiesIdentify and recommend process improvementsParticipate in daily alignmentCommunicate with customers when necessary&nbsp;&nbsp;Requirements<ul><li>2+ years of experience in online customer service or back-office roles</li><li>Strong analytical, prioritization, and active listening skills</li><li>Proficiency in MS Office and G-Suite</li><li>Advanced communication skills</li><li>Availability to work rotating shifts (including weekends and holiday),– with at least 1 weekend off per month)</li><li>Fluency in Dutch or Flemish and English</li></ul>&nbsp;Benefits&nbsp;Hybrid working model (3 days at the office, 2 days from home – flexible scheduling)&nbsp;Dedicated onboarding buddy&nbsp;Competitive salary: €1500–€1650 gross/month (based on experience) x14 salaries/year&nbsp;€90/month net meal allowance&nbsp;Annual performance bonus scheme&nbsp;Private life and health insurance for you and your family&nbsp;Unlimited access to Udemy and ongoing training opportunitiesStart Date:&nbsp;July&nbsp;Make it your Next Job Without Boundaries!

Backoffice Agent- Dutch or Flemish

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " IP Network &amp; Security Engineer” to be part of our “IP Network &amp; Security Operations team”You have a challenging mission for:&nbsp;Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.&nbsp;What will you do:&nbsp;<ul><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field</li><li>3+ years of experience in a similar role, preferably in the telecommunications sector.</li><li>Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.</li><li>Experience in Linux, scripting languages, Python and Ansible</li><li>Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).</li><li>Experience in Fortinet firewalls. Cisco ACI.</li><li>To be able to act as a team player, to work collaboratively, providing technical support.</li></ul>What will you get:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness programs to keep yourself fit.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mobile voice and data to talk.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounts on Nova Fixed / Mobile / TV for you, friends, family.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexy work from home to balance your life.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private Insurance program to check up on your health.

IP Network & Security Operations Engineer

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, seeking for E-Invoicing Systems Consultant.🧩 About the RoleAs an E-Invoicing Systems Consultant, you will work closely with clients to deliver customized, seamless e-invoicing solutions. You'll help optimize integrations, provide expert guidance, and collaborate to ensure clients get the most out of our platform, all while addressing their unique business needs.⚙️ What You’ll Be Doing<ul><li>Be the go-to expert for our partners and clients, delivering consulting and support for digital invoicing solutions.</li><li>Customize and extend our Commercial Platform’s integration API to align with customer workflows and requirements.</li><li>Guide partners through the implementation journey, from setup to training on our e-Invoicing web applications.</li><li>Work closely with clients to gather requirements, understand their challenges, and recommend smart, effective solutions.</li><li>Collaborate with internal development teams to turn business needs into clear, actionable tasks.</li><li>Troubleshoot both technical and business-related issues.</li></ul>✅What We’re Looking For<ul><li>At least 3 years of experience in a technical support environment.</li><li>BSc in Computer Science or equivalent.</li><li>Advanced experience with XML and JSON files.</li><li>Hands-on experience with APIs, integrations, and digital platforms.</li><li>Solid understanding of e-invoicing systems and related technologies.</li><li>Experience with ERP Systems.</li><li>Strong communication skills—you can translate tech talk into everyday language for clients.</li><li>Excellent command of English, both written and oral.</li></ul>💼What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

E-Invoicing Systems Consultant

Your Tasks<ul><li>End user support for customers (remote)</li><li>Qualification and dispatching of incoming support requests</li><li>Incident solution (1st Level)</li><li>Microsoft client system support and adaptations to existing systems in the Microsoft server environment</li><li>Support IMAC for Customers</li><li>IT-support (1st Level) for colleagues</li></ul>Your Profile&nbsp;Your Know-how<ul><li>Fluency in spoken and written German</li><li>Fluency in spoken and written English</li><li>Completed training or studies in the field of IT or comparable professional experience</li><li>Basic knowledge of network technology, DNS/DHCP and Windows Server operating systems</li><li>Experience in supporting Microsoft Office and Windows client operating systems</li></ul>&nbsp;Your Personality<ul><li>Distinct customer and service orientation</li><li>Self-sufficient and organized way of working</li><li>Strong team and communication skills</li><li>Solution-oriented mindset and reliable manner</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>

German Speaking IT Support / Helpdesk 1st/2nd Level (m/f/d) - Athens

We are looking for a Key Account Manager to join our high-caliber team, with a primary role in developing and managing clients around e-invoicing solutions.Your contribution to the success of the team:<ul><li>Develop new business and manage key accounts through long-term strategic relationships</li><li>Identify new sales opportunities and market prospects</li><li>Accurately forecast monthly and quarterly sales performance and achieve revenue targets</li><li>Participate in contract negotiations to secure favorable terms</li><li>Capture customer feedback to drive product improvements and new offerings</li><li>Maintain strong knowledge of the market, competition, and industry trends</li><li>Support commercial activities during RFI/RFP processes</li><li>Collaborate closely with Professional Services to ensure high-quality proposals and delivery</li><li>Ensure exceptional customer service and maintain a strong professional company image</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s or Master’s degree in Business Administration, Marketing, Information Systems, or a related field</li><li>Minimum of 3 years of experience in Sales, preferably in the IT industry (Business Software Solutions)</li><li>Understanding of B2B sales techniques and strategies within the software industry</li><li>Excellent verbal and written communication skills in both Greek and English</li><li>Ability to build and maintain strong professional relationships with B2B clients</li><li>Strong presentation and product demonstration skills</li><li>Results-driven mindset with a strong focus on achieving targets</li><li>Ability to work independently as well as collaboratively within a team</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package&nbsp; ❤️Private health insurance plan&nbsp; 🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor&nbsp; 🚍Transportation with company’s bus from central stations&nbsp; 📖 Funded training &amp; development opportunities&nbsp; 🥪Catering food services

Key Account Manager

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and French C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and French

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Italian

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Spanish C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Spanish

Epsilon Net SA,&nbsp;the&nbsp;largest IT group of companies in Greece&nbsp;and the&nbsp;No.1 Best Workplace in Tech 2023&nbsp;is seeking for the department of Fuel Services,&nbsp;Field Engineers&nbsp;in Athens.Responsibilities:<ul><li>On site Hardware installation, Support, repair of Fuel and IT Equipment/Applications</li><li>Assist users in resolving software/hardware/system related issues by phone, remote, on site.</li><li>Provide work around steps for customers to prevent or minimize impact of problem reported.</li><li>Carry out research to find out the problems and develop solutions using remote access tools.</li><li>Confirm support contract status and determine whether requested support is in scope of the contra</li><li>Build positive relationships with customers</li></ul>Requirements:<ul><li>Degree in IT field or Electronic Engineering</li><li>Ability to troubleshoot, test, repair and service technical equipment</li><li>Previous experience in similar position (experience in Fuel Position will be considered as a plus)</li><li>Understanding of safety guidelines</li><li>Skilled in repair of electronics boards- soldering iron usage.</li><li>Ability to work flexible shifts</li><li>Skilled in Microsoft Office, Windows Operating Systems, basic Networking Equipment</li><li>Excellent communication and organizational skills</li><li>Good understanding in English</li></ul>We Offer:<ul><li>Multi-awarded working environment (10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 1&nbsp;Best Workplace in Technology&nbsp;Awards).</li><li>Competitive remuneration package.</li><li>Ongoing training, opportunities &amp; career development.</li><li>Private medical insurance.</li><li>Psychological support line.</li><li>Online personal- training programs.</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs.</li></ul>

Field Engineer

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>

B2B Talent Acquisition Specialist - French

Διαχείριση και υλοποίηση έργων, &nbsp;συντονισμός μηχανικών πεδίου, προγραμματισμός επεμβάσεων, επίλυση προβλημάτων&nbsp;&nbsp;&nbsp;Αναλυτική περιγραφή καθηκόντων:<ul><li>Παρακολούθηση εγκαταστάσεων έργων</li><li>Ποσοτική και ποιοτική εποπτεία εγκαταστάσεων</li><li>Συντονισμός εμπλεκόμενων ομάδων για την επίτευξη στόχων</li><li>Ανάθεση εργασιών, διαχείριση &amp; τεχνική υποστήριξη μηχανικών πεδίου</li><li>Παρακολούθηση αποθεμάτων &amp; ανατροφοδότηση απαιτούμενου εξοπλισμού εγκατάστασης</li><li>Ενημέρωση κεντρικής βάσης δεδομένων έργων</li><li>Έκδοση στατιστικών στοιχείων</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Πτυχίο ΤΕΙ/ΑΕΙ (ή ανάλογο του εξωτερικού) στον κλάδο Πληροφορικής/Τηλεπικοινωνιών</li><li>Εμπειρία 3 ετών σε αντίστοιχη θέση</li><li>Άριστη γνώση MS Office ειδικά MS Excel.</li><li>Άριστη γνώση Αγγλικών (προφορικά &amp; γραπτά)</li></ul>&nbsp;Προσωπικά χαρακτηριστικά:<ul><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Ανεπτυγμένη ικανότητα εξυπηρέτησης πελατών</li><li>Ικανότητα διάγνωσης, ανάλυσης και επίλυσης προβλημάτων</li><li>Οργανωτικές δεξιότητες</li><li>Μεθοδικότητα και συνέπεια</li><li>Ομαδικότητα και συνεργασία</li><li>Δυνατότητα λήψης αποφάσεων</li></ul>&nbsp;Η εταιρία προσφέρει:<ul><li>Άριστο εργασιακό περιβάλλον</li><li>Προοπτικές εξέλιξης</li><li>Συνεχή εκπαίδευση</li><li>Πρόγραμμα ομαδικής ασφάλισης</li></ul>

Rollout Supervisor

Περιγραφή 🛒Η ECOCAREINNOVATION αναζητά έναν δυναμικό Πωλητή B2B με εμπειρία για το τμήμα πωλήσεων μας. Αν έχεις εργαστεί σε πωλήσεις προϊόντων σε delicatessen, βιολογικά καταστήματα, mini market ,super market και θες να ενταχθείς σε μια εταιρεία που πρωτοπορεί στον χώρο της οικολογίας και καινοτομίας, τότε αυτή η ευκαιρία είναι για σένα!Τα βασικά σου καθήκοντα θα είναι 📈<ol><li>Ανάπτυξη και διαχείριση πελατολογίου B2B, ειδικά σε εμπορικό δίκτυο, delicatessen, βιολογικά καταστήματα και super market.</li><li>Παρουσίαση και προώθηση των προϊόντων της εταιρείας, με επίκεντρο την ποιότητα και τη βιώσιμη καινοτομία.</li><li>Διαπραγμάτευση και σύναψη συμφωνιών με επιχειρήσεις που δραστηριοποιούνται στον κλάδο.</li><li>Ενημέρωση και συνεχής υποστήριξη των πελατών για τα προϊόντα και τις προσφορές.</li><li>Παρακολούθηση της αγοράς και των ανταγωνιστών για την ενίσχυση της στρατηγικής πωλήσεων.</li></ol>Προσόντα ✔️<ol><li>Αποδεδειγμένη εμπειρία σε πωλήσεις B2B, ιδανικά σε delicatessen, βιολογικά προϊόντα ή super market.</li><li>Καλή γνώση της αγοράς των βιολογικών προϊόντων και των ειδών delicatessen.</li><li>Ικανότητες επικοινωνίας και διαπραγμάτευσης σε επαγγελματικό περιβάλλον.</li><li>Προσανατολισμός στα αποτελέσματα και στην ποιότητα εξυπηρέτησης.</li><li>Οργανωτικές δεξιότητες και αυτονομία στην εργασία.</li></ol>

Πωλητής B2B

Η θέση αναφέρεται στη/στον φαρμακοποιό και περιλαμβάνει&nbsp;τις παρακάτω αρμοδιότητες:<ul><li>Παροχή υψηλού επιπέδου άμεσης και έμμεσης εξυπηρέτησης των πελατών στο κατάστημα σύμφωνα με τις εταιρικές προδιαγραφές</li><li>Διασφάλιση της βέλτιστης παρουσίασης των προϊόντων και των προωθητικών ενεργειών στο κατάστημα με στόχο τη μεγιστοποίηση των πωλήσεων</li><li>Φροντίδα για την τήρηση της ασφάλειας και της υγιεινής στον χώρο εργασίας</li><li>Συμμετοχή στον έλεγχο και στη διαχείριση των αποθεμάτων</li><li>Πλήρωση ραφιών με εμπορεύματα με σαφή εστίαση στα δερμοκαλλυντικά</li><li>Ενημερώνει συστηματικά για ειδικές προσφορές και τοποθετεί τα αντίστοιχα προωθητικά υλικά.</li><li>Έρευνα του ανταγωνισμού όσον αφορά την προσφορά αλλά και τις τιμές</li><li>Αναλαμβάνει την παραλαβή και την αποθήκευση παραγγελιών.</li></ul>Παρέχονται:<ul><li>Εξαιρετικές συνθήκες εργασίας σε αξιοκρατικό περιβάλλον</li><li>Συνεχής εξέλιξη λόγω της ραγδαίας ανάπτυξης της εταιρίας</li><li>Συνεχής εκπαίδευση με στόχο την εξέλιξη</li><li>Ανταγωνιστικές αποδοχές</li></ul>Απαραίτητα προσόντα<ul><li>Πτυχίο Φαρμακευτικής και άδεια ασκήσεως επαγγέλματος</li><li>Επικοινωνιακές ικανότητες, ομαδικότητα, ισχυρό εσωτερικό κίνητρο και θετική στάση</li><li>Επιτυχής χειρισμός πολλαπλών εργασιών μέσα σε ένα περιβάλλον γρήγορων ρυθμών</li><li>Πολύ καλή γνώση αγγλικών</li><li>Άριστη χρήση Η/Υ</li></ul>

Φαρμακοποιός

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

Intellectica is seeking an Account Manager on behalf of its client, a dynamic and fast-growing provider of integrated telecommunications and energy solutions. With a long-standing strategic partnership with leading providers in telecommunications and energy, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dynamic Sales team and play a key role in managing existing corporate relationships while driving new business opportunities across the B2B landscape.Key activities and responsibilities of this role include:<ul><li>Design and implement account growth strategies, targeting business clients with needs in telecom and energy sectors, aiming to position the company as a comprehensive provider and build long-term, high-value partnerships</li><li>Maintain and nurture relationships with existing clients, monitor contract performance, and proactively identify upselling or cross-selling opportunities across mobile, internet, and energy services</li><li>Conduct structured market research to identify potential clients, segment opportunities, and build a qualified sales pipeline aligned with company objectives</li><li>Engage with prospective clients through consultative selling, present tailored proposals, and manage the onboarding process to ensure a smooth transition into service</li><li>Conduct regular client visits and attend meetings to maintain strong relationships and identify new opportunities</li><li>Act as the primary point of contact for client concerns, ensuring timely and effective resolution while maintaining a high standard of professionalism</li><li>Liaise with departments such as billing, technical support, and customer care to resolve client issues, ensure service continuity, and deliver seamless customer experience</li><li>Monitor market trends and competitor activity to inform sales strategy</li><li>Monitor account metrics, usage trends, and client feedback, and report regularly to the Sales Manager on progress, challenges, and opportunities</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business, Marketing, or a related field</li><li>At least 2 years of experience in B2B sales, preferably within telecom or energy sectors</li><li>Demonstrated ability to manage and grow large client accounts effectively</li><li>Proven ability to develop new business and expand an existing client base</li><li>Strong understanding of the Greek corporate market</li><li>Proficiency in CRM Systems and MS Office</li><li>Valid driver’s license</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and negotiation skills</li><li>Highly motivated and target driven</li><li>Exceptional presentation skills</li><li>Commercial awareness and strategic thinking</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Strong understanding of sales techniques</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>The company offers:<ul><li>Private health insurance</li><li>Performance-based bonus scheme</li><li>Company car, mobile phone, tablet, and laptop</li><li>Flexible working hours</li><li>Modern, creative, and supportive work environment</li><li>Continuous and paid training</li><li>Career advancement opportunities</li></ul>Apply Now

Account Manager int-0396

Intellectica is seeking a&nbsp;Senior Presales Engineer&nbsp;on behalf of its client, a leading cloud solutions provider and digital transformation company with a strong presence in Greece, Central, and Eastern Europe. The company is a top-tier Microsoft Cloud Partner with multiple Advanced Specializations and Fast Track Ready certification. Based in Athens, Greece, and reporting directly to the Sales Manager, the ideal candidate will drive sales by leveraging deep technical expertise, engaging with customers, and demonstrating the value of Microsoft solutions.Key activities and responsibilities of this role include:<ul><li>Managing public tenders from initiation to completion, ensuring full compliance and optimizing bid success</li><li>Collaborating with the Technical Delivery and Sales teams to design, integrate, and propose Microsoft (MS365, Azure) solutions</li><li>Developing and delivering high-impact technology proposals, defining project scopes, deliverables, and work plans</li><li>Engaging with executive stakeholders to cultivate and maintain strong business relationships</li><li>Advising customers on optimal products and services to meet their specific needs</li><li>Preparing reports and presentations, analyzing data, and providing strategic insights and recommendations</li><li>Strengthening customer relationships to support service expansion and adoption</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science or a related field; Cloud Technical Certifications are highly desirable</li><li>Minimum of three years of hands-on experience in&nbsp;pre-sales&nbsp;within the technology consulting or IT solutions sector</li><li>Extensive experience working with the&nbsp;public sector and public tenders</li><li>Strong understanding of public procurement processes and legal frameworks</li><li>Experience in both cloud and on-premises environments is a significant advantage</li><li>Proficiency in Microsoft Office Suite</li><li>Fluency in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong understanding of sales techniques and effective problem-solving abilities</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>Benefits provided by the company:<ul><li>Laptop, screens, mobile phone (with unlimited data and voice plan) and software tools</li><li>Private health insurance</li><li>Hybrid work model</li><li>Flexible working policy</li><li>Continuous learning and development opportunities</li><li>Structured career development plan</li><li>Employee referral bonus program</li></ul>

Senior Presales Engineer int-0297

The Network Security Solutions Manager’s responsibilities include offering technical architectural expertise in design, implementation and support of network and security services, managing a team of technical staff, overseeing resource management and development of staff.Main Responsibilities:Network Security Design and Implementation:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee Design and implementation of network and security solutions.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure best practices are followed across customer projects.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Command of technologies like MPLS, ACI, SD-WAN, LAN/WAN, MANO, FW, NAC, Wireless, DC infra, Virtualization, Security.Customer Support and Operations:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Optimize processes for customer operations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Orchestrate escalated Customer Incidents thus ensuring SLAs.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Service Requests that require implementation&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Change Requests that require design and implementation&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead incident response efforts and root cause analysis towards implementing corrective measures to prevent future incidents.&nbsp;Technical Expertise and Continuous Improvement:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay updated with the latest network and security trends, threats, and technologies.&nbsp;&nbsp;Other required Skills:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exceptional time management skills with the ability to direct multiple projects simultaneously.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in procurement, budgeting, forecasting, and asset management.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven skills in people management.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead, mentor, and develop team members.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assign tasks, monitor progress, and ensure timely technical project completion.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; P&amp;L management of projects.What we are looking for:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 10 years of work experience in network architecture, design, Implementation, support (Routing, Switching, FW, DC) in a large organization (SP or Enterprise) or business environment with extensive campus network.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 7 years of work experience in solutions from manufacturers such as Cisco, Juniper, Fortinet or Palo Alto.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 2 years of people management experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's or Master's degree in a relevant field (e.g. Computer Science, Electrical Engineering, Network Engineering).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCIE (R&amp;S, DC, Security) or equivalent certifications from other manufacturers (Juniper, Fortinet), with corresponding experience in an integrator or telecommunications provider required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Current strong technical expertise with Cisco/Juniper/ Fortinet is required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cloud/Hybrid infrastructure experience is desirable.What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫 Formal training and Professional Qualifications fully funded</li><li>✔️ Competitive compensation package</li><li>⚕️ Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)</li><li>👥 A Buddy who will support you with your onboarding</li></ul>

Network Security Solutions Μanager

What you’ll do• &nbsp; &nbsp;Devise services solutions &amp; design for IP Backhaul &amp; Access considering network evolution and future-proofness across the European Region • &nbsp; &nbsp;Introduce service performance dimensioning and KPI guidelines for the access and backhauling and track related service performance KPIs • &nbsp; &nbsp;Define QoS objectives and parameterization in IP Access and Backhaul network segment as part of a harmonized &amp; optimized End to End QoS concept • &nbsp; &nbsp;Optimize Service performance through E2E alignment of Transmission and Transport design &amp; use of best practices • &nbsp; &nbsp;Assess security compliance of IP Access &amp; Backhaul NW acroos the European Region and provide recommendations/support plan definition to fill the gaps • &nbsp; &nbsp;Drive the introduction of SDN in relevant network segments• &nbsp; &nbsp;Alignment with network technology strategy and architecture, as well as efficient adaptation to local needs and requirements of local markets. Liaise with vendors and with other functions of Vodafone, to drive the evolution and design of Services in the markets in scope • &nbsp; &nbsp;QoS objectives and parameterization in Transmission (Microwave) and Transport network as part of a harmonized &amp; optimized End to End QoS concept • &nbsp; &nbsp;Service optimization through E2E alignment of Transmission (Microwave) &amp; transport design &amp; use of best practices • &nbsp; &nbsp;Performance KPIs for Access and Backhaul Network Segment • &nbsp; &nbsp;Assess compliancy of the networks with Security GuidelinesWho you are• &nbsp; &nbsp;University degree in Computer Science or Electrical engineering. MSc Telecommunications – preferred. • &nbsp; &nbsp;5 years of professional experience in the telecom industry • &nbsp; &nbsp;Professional certificated (e.g. CCNP, CCIE) will be an advantage Deep knowledge of IP Access &amp; Backhaul technologies &amp; architectures (routers/mw) • &nbsp; &nbsp;Knowledge of techniques to secure services and Infrastructure • &nbsp; &nbsp;Experience in deploy and optimize SDN solutions • &nbsp; &nbsp;Able to challenge given solutions and identify innovation opportunities • &nbsp; &nbsp;Able to understand &amp; interact in both business &amp; technical domains, capturing customer requests and adopting design accordingly • &nbsp; &nbsp;Able to engage markets in collaboration on technical topicsNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you• &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece • &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package • &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love • &nbsp; &nbsp;Unlimited access to learning resources and trainings • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • &nbsp; &nbsp;Special employee offers and discountsts

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