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This position plays a critical role within the Commercial department to secure the smooth progression of all processes related to the Account Management of the Corporate Segment. The role is responsible to provide support to the members of Account Management team in several tasks such as the preparation of client proposals and reporting. The role is part of the Account Management Team which is comprised by Account Managers &amp; Executives as well as the Head of the team. &nbsp;&nbsp;Position Summary:<ul><li>Distribute communications to related departments in a timely manner when needed</li><li>Ensure records are accurately updated and stored responsibly in accordance with company policy</li><li>Update daily and / or weekly all CRM systems, with the respected contracts and or terms for our clients</li><li>Maintain a professional rapport with external and internal customers</li><li>Work alongside other departments to ensure protocol is being followed in compliance with company policy</li><li>Have a close cooperation with Legal Department as far as terms &amp; conditions for external clients is concerned</li><li>Perform administrative duties such as making reports, printing, photocopying and sending emails, and ordering office supplies</li></ul>&nbsp;Qualifications &amp; Skills:<ul><li>Academic background: general education degree or equivalent (University Degree will be preferred)</li><li>Minimum 2 years in a similar position, preferably in a complex commercial environment</li><li>Very good command of English - verbal and written</li><li>IT literate with excellent command of MS Office suite</li><li>Customer service experience</li><li>Excellent Customer service skills</li><li>Knowledge of CRM tools and relevant system applications</li><li>Knowledge of supporting and administrative processes</li><li>Effective on rapport building to develop trust and strong relationships with clients&nbsp;</li><li>Ability to manage data collection and filing</li><li>Ability to multitask</li><li>Strong listening skills</li><li>Being able to use empathy (Interpersonal sensitivity)&nbsp;</li><li>Be able to divert pressure and keep calm under stressful conditions</li></ul>

Commercial Support Agent

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated&nbsp;CVM Product Manager&nbsp;to join our&nbsp;CNS Acquisition, CVM &amp; Base Development team.You have a challenging mission to:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language</li><li>A collaborative team player</li></ul>What you will get:&nbsp;<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

We are looking for a B2B CRM Campaign Manager to join the Group’s B2B CRM &amp; Channel Management Hub&nbsp;Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop and implement CRM campaigns in order to maximize success &amp; conversion rates for B2B Customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform data analytics using internal &amp; external data in order to extract meaningful insights and capure customers’ maximum potentiality·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compile and distribute up-to-date reporting on ongoing and completed campaigns measuring all relevant KPIs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and execute end2end campaigns for all channels serving B2B Customers (ex. Direct, Indirect, digital etc) supporting the go to market plan of our value propositions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Co-develop new campaign capabilities and functionalities to improve campaign effectiveness and efficiency·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct testing, review and analysis of CRM activities to ensure optimal results&nbsp;Requirements<ul><li>Bachelor Degree in Marketing, Business Administration, Mathematics,</li><li>&nbsp;Computer Science or Engineering</li><li>&nbsp;A Master’s degree in Analytics, Statistics or related fields will be considered a plus</li><li>&nbsp;2+ years experience in CRM Campaigns</li><li>&nbsp;Knowledge and proven experience in the use of analytics / data mining tools and methodologies</li><li>Experience in large-scale enterprise application, data management and CRM campaign management projects (e.g., CRM, Billing, ERP, Data Warehouse etc.) will be considered a plus</li><li>Thorough understanding of project management fundamentals (Agile Project Management, Scrum Master experience will be considered a plus)</li><li>&nbsp;Fluency in English (Proficiency)</li><li>&nbsp;</li></ul>To be successful as a CRM Campaign Manager you need the following:&nbsp;• Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude• Effective prioritization whilst managing multiple projects at the same period• Outstanding leadership, organizational, and time management skills• A flexible, multitasking, detail-oriented and positive professionalism• Strong work ethic and team spirit• High degree of professionalism and strong interpersonal (verbal and written) communication skills&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>&nbsp;Your balance<ul><li>Flexible working arrangements</li></ul>&nbsp;Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological support service</li></ul>&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>&nbsp;Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us &nbsp;</li></ul>

B2B_CRM Campaign Manager

Fourlis Group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus, and Romania in the provision of quality consumer goods, is currently seeking on behalf of one of its companies in the children’s apparel sector to hire:Digital Marketing &amp; E-Commerce AssistantJob Description:<ul><li>Update and maintain product lists on the e-shop (photos, descriptions, pricing, product attributes)</li><li>Ensure correct stock availability, product display, and categorization</li><li>Monitor e-shop KPIs, analyze performance metrics and prepare regular reports</li><li>Support the optimization of digital channels (SEO, Meta, TikTok, etc.) in collaboration with external agencies</li><li>Collaborate with agencies, suppliers, and the commercial team to align on commercial strategy</li><li>Coordinate and execute newsletters, Viber &amp; SMS campaigns through relevant platforms, and manage audience lists and segmentations</li><li>Contribute to the planning and execution of the commercial calendar (promotions, seasonal campaigns, sales periods)</li><li>Work closely with Customer Service to resolve order-related issues and identify areas for improvement throughout the customer journey.</li></ul> Qualifications:<ul><li>Bachelor’s degree in Marketing, Business, Digital Media, or related field</li><li>Strong data analysis skills and understanding of e-commerce KPIs, with the ability to make insight-driven decisions</li><li>Strong attention to detail and organizational skills to handle large product assortments and seasonal collections</li><li>Proficiency in Microsoft Office Suite, with a strong focus on Excel</li><li>Familiarity with Google Analytics, GA4 or similar tools</li><li>Previous experience in retail industry, especially in e-commerce &amp; performance marketing is a plus</li></ul> What We Offer:<ul><li>Competitive compensation package</li><li>A dynamic and creative work environment</li><li>Opportunities for learning and professional development</li><li>Ongoing training and mentorship to support skill development and career growth</li></ul>

Digital Marketing & E-Commerce Assistant

Reporting to the Digital Marketing Leader you are responsible to:&nbsp;<ul><li>Support the implementation and day-to-day follow-up of the performance marketing plan across Meta, Google and other relevant platforms</li><li>Assist in the execution and optimization of paid social media campaigns</li><li>Support the execution of digital marketing campaigns in line with the commercial calendar and other business needs</li><li>Help drive traffic, engagement, and conversion through targeted digital campaigns</li><li>Encourage consumers to access products and services and encourage upselling and repeat service through specific campaigns</li><li>Monitor campaign performance, budgets, and pacing, and contribute to performance reporting</li><li>Support various Marketing Projects</li></ul>&nbsp;What You Bring<ul><li>Bachelor’s degree in Marketing, Digital marketing, Communication or a related field-&nbsp;a Master’s degree in marketing or business administration will be considered an asset</li><li>2–3 years of professional experience, preferably in digital marketing and web performance</li><li>Excellent command of Microsoft Office</li><li>Excellent knowledge of the English language</li><li>Strong communication skills, both written and verbal</li><li>Strong analytical and synthesis abilities</li><li>High level of digital literacy</li><li>Familiarity with digital tools and budgeting processes</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands.🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices. 🚗 Transportation Support: Transportation cards or toll coverage. 🌍 Inclusive Environment: A welcoming, international &amp; diverse team.&nbsp;The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li></ul>Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Digital Marketing Specialist – Paid Media (Headquarters)

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Marketing &amp; Communications Officer to join its team.The successful candidate will contribute to existing marketing, branding, and advertising campaigns while assisting with the development of fresh initiatives in line with the organization's Key Performance Indicators (KPIs). This individual will play a weighty role in communicating the university’s marketing messages.We are seeking a self-starter, a creative individual with experience and passion to communicate the university’s brand positively and authentically. The ideal candidate must possess excellent communication skills in both Greek and English languages, as well as a keen understanding of offline and online media environments. This role requires the ability to operate on both a strategic and tactical level, as well as to always be learning, as marketing best practices and trends shift constantly.This role reports to the Director of Marketing and, by extension, to the Vice President of Marketing. The position is offered on a one-year contract basis, with the possibility of renewal.Key Responsibilities:Responsibilities will include ongoing day-to-day tasks, as well as specific projects. A successful candidate will be responsible for:<ul><li>Becoming a "product expert" in the education industry, understanding the relevant issues, and, working with various people in the organization and its affiliated entities to develop relevant content for marketing campaigns and other purposes.</li><li>Working closely with all Marketing Department sub-unit Heads to set targets, objectives, budgets, and tactical plans to execute the necessary marketing strategies.</li><li>Coordinating Marketing/Advertising campaigns and marketing collaterals, and working with the organisation's external Advertising/PR Agencies or in-house Design team, where applicable</li><li>Preparing, planning and project managing the creation of marketing material within deadlines to maximise brand value.</li><li>Creating and developing new innovative ways to communicate the university’s messages and values to the UNIC and broader community.</li><li>Contributing to the annual Marketing and Recruitment Plan and Yearly Budget.</li><li>Assisting in the development of Online Marketing, Social Media Marketing, Direct Marketing and Public Relations campaigns.</li><li>Planning and project managing marketing-related events and evaluating their success.</li><li>Evaluating the effectiveness of marketing activities.</li><li>Copywriting and proofreading in Greek and English according to the needs of publication and other projects.</li><li>Translating content to and from Greek and English as necessary.</li><li>Identifying and reporting on Key Performance Indicators (KPIs) and opportunities for optimization regularly.</li><li>Staying current with new developments in marketing, social media, online marketing, SEO, competitive landscape, and other relevant fields.</li><li>Working closely with other colleagues to ensure all venues are welcoming spaces and branding is consistent.</li><li>Accomplishing organization goals by accepting ownership for fulfilling new and different requests while exploring opportunities to add value to job accomplishments.</li><li>Working closely with Recruitment and Admissions teams, and other Senior Executives at the organization and its affiliated entities to create demand and recognition for the group and each unit's products and services.</li><li>Supporting the Director of Marketing in day-to-day marketing activities.</li></ul>&nbsp;Academic Qualifications:<ul><li>Bachelor's Degree in Marketing or a related field.</li><li>Master’s Degree will be considered an advantage.</li></ul>Job-specific skills:<ul><li>An organised individual with great attention to detail and focus on the quality of results.</li><li>Strong copywriting and effective brief writing skills.</li><li>Demonstrated creativity.</li><li>Excellent written and verbal communication skills in English and Greek.</li><li>Experience user of Microsoft Office and Office 365 applications (Word, PowerPoint, Excel, OneDrive, SharePoint, TeamSite), plus MailChimp.</li><li>Strong interpersonal skills with the ability to establish and maintain effective working relationships with faculty, staff, students, media associates and other stakeholders.</li><li>High level of accuracy and attention to detail with the ability to work well under pressure.</li><li>Strong analytical skills and data-driven thinking.</li><li>Strong customer service and relationship management skills.</li></ul>&nbsp;Personal Qualifications:<ul><li>Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.</li><li>Results-focused with the ability to multi-task and prioritize in a fast-paced and dynamic work environment while completing assignments within time constraints and deadlines.</li><li>Comfort to adapt to changing situations and priorities.</li><li>Highly motivated self-starter with great sense of initiative.</li><li>Ability to thrive in a team environment.</li></ul>&nbsp;Additional Qualifications:<ul><li>Basic knowledge of social media platforms.</li></ul>

Job Ads Customer Service Representative Attica, Marketing

commercial support agent

Ayvens

cvm product manager

NOVA

b2b_crm campaign manager

COSMOTE

digital marketing & e-commerce assistant

FOURLIS Group

digital marketing specialist – paid media (headquarters)

IKEA

marketing & communications officer - unic athens

University of Nicosia

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