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The Sales Representative - Renovation is responsible for driving growth in the modernization and renovation business, ensuring elevators receive a second service life that benefits both the customer and Otis. This role focuses on identifying upgrade opportunities, delivering tailored modernization solutions, and enhancing safety, reliability, and performance. By partnering closely with customers and internal teams, the Sales Representative ensures sustainable business development and strengthens long-term relationships.Key Responsibilities<ul><li>Engage customers proactively to create awareness and highlight the benefits of elevator renovation.</li><li>Present tailored Otis solutions, identifying customer-specific needs and delivering value-driven proposals.</li><li>Prepare accurate configurations, pricing, and quotations for the full and partial range of Otis renovation products.</li><li>Independently negotiate and close deals, ensuring compliance with company policies.</li><li>Manage the entire sales pipeline, from lead generation (upper funnel) to deal closure (lower funnel).</li><li>Plan and forecast orders on an annual, quarterly, and monthly basis to meet business targets.</li><li>Provide reliable loss reporting and maintain transparency in sales performance.</li><li>Collaborate closely with sales support and delivery teams to ensure seamless execution and customer satisfaction.</li><li>Work in cross-functional teams for complex bids and RFQs, ensuring competitive and compliant proposals.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all decisions and daily activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Previous experience in B2B sales, preferably in technical or industrial environments.</li><li>Strong commercial acumen with a proven ability to identify and capitalize on business opportunities.</li><li>Customer-centric approach, ensuring tailored solutions and exceptional service.</li><li>​Advanced negotiation and closing skills, ensuring successful deal execution.</li><li>Results-driven mindset, focused on achieving and exceeding sales targets.</li><li>High interest and understanding of technical products, ideally within capital goods or industrial sectors.</li><li>Ability to manage long-cycle sales processes, including complex renovation projects and high-value deals.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning capabilities.</li><li>Analytical skills to interpret data, forecast sales, and manage pipeline effectively.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

Sales Representative Renovation

As an Inventory Management Specialist, you will report to the Parts Sales &amp; Marketing Manager, and your main responsibilities include:<ul><li>Planning and evaluating Parts stock requirements to ensure optimal availability and customer satisfaction.</li><li>Planning and coordinating Parts ordering and receiving processes (stock reordering, initial stock, customer back-orders, etc.).</li><li>Monitoring stock quality and implementing measures to meet established targets.</li><li>Analyzing and reporting stock and service level performance through KPIs.</li><li>Managing supplier claims, returns, and inventory discrepancies, including stock counting.</li><li>Maintaining accurate Parts and Supplier master data to support reliable operations.</li></ul>Your ProfileWe are seeking a motivated and business-driven professional who brings:<ul><li>Technical school or University degree — Logistics studies will be considered an asset.</li><li>Minimum 3 years of relevant experience, ideally within the automotive industry.</li><li>Excellent command of MS Office; experience with logistics systems will be an advantage.</li><li>Fluency in Greek and English (German knowledge will be a plus).</li><li>A proactive and detail-oriented professional with strong communication, negotiation, and analytical skills.</li><li>Team spirit, adaptability, and self-motivation to thrive in a dynamic work environment.</li></ul>What We OfferAt Star Automotive Hellas SA, we recognize that our people are the key to our success. We offer a competitive package of benefits designed to support your growth and well-being:💰 Competitive remuneration package 🩺 Group Life &amp; Medical plan 🏦 Voluntary Pension plan 🧠 Employee Assistance Program (EAP) 🛍️ Employee discounts on products &amp; services 📚 Continuous learning &amp; development opportunities&nbsp;At Star Automotive Hellas, you’ll find a modern and organized workplace where collaboration, know-how, and continuous development are part of our everyday culture.Join a team that drives excellence — one vehicle, one process, one partnership at a time. 🌍✨&nbsp;

Inventory Management Specialist

Our Account Managers are key customer partners who embody our mission to improve the world of construction—embarking on a journey that enables growth, challenge, real impact, and a home for those with talent, ambition, and a desire to learn at Hilti.Our Account Managers are the key points of contact for our customers and embody our mission to improve the world of construction, becoming strategic partners for productivity, safety, and sustainability. This is not a traditional sales role, but a journey that will allow you to challenge yourself, grow, and make a real impact. If you have talent, ambition, and a desire to learn, Hilti is the right place for you!What You'll do<ul><li>As an Account Manager, you won’t just sell, you’ll develop new business opportunities, manage processes and collaborate with colleagues.</li><li>Every day will be a new challenge: you’ll be on construction sites, in offices, companies, or production plants, always at the heart of the action!</li><li>You’ll present our most innovative products, showcase our cutting-edge software and offer unique, customized services and solutions.</li><li>You’ll build trust-based relationships with customers, helping them find the best Hilti solutions for their business.</li><li>You’ll work in the field, testing yourself in a dynamic, challenging, and ever-evolving environment.</li><li>At Hilti, you’ll have the same autonomy as running a small business, but you’ll never be alone!</li></ul>What You’ll Bring<ul><li>A university degree, ideally in engineering or economics</li><li>Excellent communication and interpersonal skills</li><li>At least 1-2 years of experience or a strong interest in sales</li><li>The ability to set clear goals and the drive to achieve them</li><li>Proactivity, ambition, and genuine enthusiasm</li><li>A good command of English</li><li>A valid driver’s license</li></ul>What’s In It for You<ul><li>Continuous investment in employee development across functions, geographies, and expert career paths.</li><li>Access to diverse trainings and promotion opportunities tailored to individual strengths.</li><li>Clear success criteria with jointly defined business and development goals.</li><li>Ongoing feedback, reviews, and coaching with team leaders.</li></ul>

Account Manager-Athens

We are looking for an experienced and motivated Logistics Supervisor to join our team in Athens HQ’s. As a Logistics Supervisor, you will be responsible for overseeing and optimizing the inbound and outbound logistics operations within the supply chain, ensuring the timely and cost-effective movement of raw materials or other items and finished products to the plant and from the plant to the customer, contributing to the organization’s overall supply chain efficiency and customer satisfaction. Finally, you will be involved in inter-departmental processes, reporting directly to the Supply Chain Director.What you’ll be doing:<ul><li>Coordinate with suppliers to ensure timely deliveries of materials and other items as well as ensure on-time delivery to meet customer demand and service level agreement.</li><li>Collaborate with procurement to manage carrier relationships and negotiate favorable terms</li><li>Manage the distribution of finished products to the customers.</li><li>Oversee the management of potential third party distribution centers and warehouses as well as dispatching and loading of the trucks.</li><li>Development of processes, concepts and strategies for the management of logistics service providers.</li><li>Identify possible future transportation capacity constraints and bottlenecks in the supply chain.</li><li>Monitor logistics costs and identify opportunities for transportation cost reduction.</li><li>Measure, analyze and report key performance indicators (KPIs) related logistics (e.g. Real Time Visibility rate, Freight spend, CO2 scope 3, monthly carrier performance).</li><li>Analyze data to identify areas for improvement &amp; cost reduction.</li><li>Foster a culture of collaboration and continuous improvement.</li></ul>What we’d love for you to have:We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas – this is an added advantage:<ul><li>Business-oriented degree such as Economics, Industrial Engineering or any other degree course relating to the supply chain and logistics fields or 3-5 years relevant experience</li><li>Ability to work with self-motivation under tight timelines</li><li>Fluent in English</li><li>Excellent communication and negotiation skills</li><li>Strong analytical and problem-solving skills</li><li>Travel availability</li></ul>We’ll provide:<ul><li>Compensation: according to candidate’s qualifications</li><li>Annual Bonus: based on agreed targets performance</li><li>Private Healthcare Insurance</li><li>Hardware: Laptop, mobile phone</li></ul>

Logistics Supervisor

We are seeking an experienced&nbsp;Senior Presales &amp; Project Management IT Specialist&nbsp;on behalf of our client. This role is ideal for an experienced professional with a strong background in IT Services, Product Presales, and Project Management.&nbsp;Your Day-to-Day<ul><li>Develop and maintain presales materials to ensure alignment with company offerings.</li><li>Collaborate with ecosystem partners for seamless customer engagement.</li><li>Design and present tailored technical solutions to meet customer needs.</li><li>Prepare, document, and manage responses to RFPs.</li><li>Create and deliver polished proposals and presentations to clients.</li><li>Oversee project and resource planning from inception through to successful completion and customer satisfaction.</li><li>Manage relationships with vendors and partners.</li></ul>&nbsp;Your Key Strengths<ul><li>Bachelor's degree in Electrical Engineering with IT direction or Information Technology related field.</li><li>Minimum 10 years of experience in complex enterprise design and end-to-end project implementation.</li><li>Demonstrated ability to manage projects through the entire lifecycle.</li><li>Advanced proficiency in Collaboration tools, Project Management tools and MS Office platform.</li><li>Proven expertise in Information Security system integration projects.</li><li>Strong technical writing skills and fluency in English.</li><li>Experience working with IT vendors and integrators.</li><li>Motivated, proactive leader with a collaborative approach.</li></ul>&nbsp;Why Join Them?💸&nbsp;Competitive salary package.🚑 Comprehensive medical benefits🚀 Dynamic, supportive working environment in a fast-growing company.&nbsp;

Senior Presales & Project Management IT Specialist

Are you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as a German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide accurate information about products, services, and company policies.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Troubleshoot and resolve customer issues and complaints effectively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with other departments to escalate complex issues when necessary.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.Requirements:<ul><li>Fluency in German &amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

German Customer Service Representative

Interbeton,&nbsp;has an excellent opportunity for a&nbsp;Sales Representative&nbsp;in Attica, Greece. This role involves managing a customer portfolio with a focus on profitability, market segment penetration, and growth potential, in alignment with the company's guidelines and commercial strategies. The Sales Representative will report directly to the Area Sales Manager.Responsibilities<ul><li>Manage a diverse portfolio of accounts while promoting and selling Interbeton products to potential customers</li><li>Identify and establish relationships with new clients to expand the customer base</li><li>Address and resolve customer queries, issues, and concerns promptly and effectively</li><li>Foster robust and long-lasting business relationships with prospective and existing clients</li><li>Collect, analyze, and maintain data regarding market trends, competitor actions, and pricing strategies</li><li>Make direct client visits and ensure diligent follow-ups to monitor the growth of their accounts</li><li>Track sales metrics within assigned territory, ensuring they align with corporate objectives</li><li>Safeguard the company's interests by ensuring timely and full collection of customer debts as per the corporate credit policy</li><li>Adhere to TITAN's safety &amp; environmental policies, endorsing best practices</li></ul>Qualifications<ul><li>Bachelor's degree</li><li>Prior experience in the concrete, aggregates, paving, or related industries will be strongly preferred</li><li>Customer-centric mindset with a client-driven philosophy</li><li>Strong oral, written, and interpersonal communication skills in both Greek and English</li><li>Ability to build and maintain successful relationships, demonstrating respect and openness to others</li><li>Proficiency in MS Office applications</li><li>Driving license</li><li>Military service obligations must be fulfilled (if applicable)</li></ul>&nbsp;&nbsp;What we offer &nbsp; • &nbsp; &nbsp;Performance bonus • &nbsp; &nbsp;Prepaid cards for supermarket • &nbsp; &nbsp;Private health insurance and annual checkup • &nbsp; &nbsp;Learning and Development opportunities • &nbsp; &nbsp;Summer schools for employee children • &nbsp; &nbsp;Wellness programs

Sales Representative

German Customer Service RepresentativeAthens / HybridAre you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;German&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

German Customer Service Representative
Athens / Hybrid

Intellectica is recruiting an experienced General Manager on behalf of its client, a leading provider of secure mobility and telematics solutions with 20+ years of experience across Europe, the Middle East, and Africa. The company delivers an integrated stack of hardware, connectivity, SaaS platforms and 24/7 monitoring through Secure Operations Centers and a pan-European Control Tower, serving secure logistics, automotive OEMs and leasing/rental, video telematics and personal safety. The client is seeking a commercially minded, operationally disciplined General Manager to lead the next phase of growth, reporting to the Board and working closely with the ownership group and key stakeholders. The General Manager will own the full P&amp;L and strategic agenda, scale subscription-based and mission-critical services, and position the company as a trusted secure mobility and telematics partner across EMEA—combining hands-on business leadership with group-level governance.Key activities and responsibilities of this role include:<ul><li>Define and execute the company’s strategic vision, aligned with growth priorities in automotive connected services, secure logistics, video telematics and SaaS.</li><li>Translate strategy into clear plans with milestones, budgets and KPIs per product line, segment and geography.</li><li>Identify and lead new growth opportunities (organic, tenders/large contracts, channel and partner development).</li><li>Drive commercial expansion by managing top strategic accounts and leading B2G, logistics and OEM negotiations.</li><li>Oversee pricing, go-to-market models and key partnerships to accelerate MRR/ARR and recurring revenue.</li><li>Represent the company in high-stakes customer, partner and industry discussions, strengthening its reputation as a high-reliability, value-adding partner.</li><li>Oversee mission-critical operations across logistics, automotive and people-related services, ensuring SLA compliance, 24/7 uptime and standards across Secure Operations Centers and the Control Tower network.</li><li>Implement standardized processes and continuous improvement across operations, field services, customer service and installation.</li><li>Ensure effective risk management, governance and regulatory compliance in security/telematics environments.</li><li>Own full P&amp;L, including budgeting, forecasting, margin and cash-flow management per product line/business unit.</li><li>Build and maintain KPI dashboards for MRR/ARR, churn, NRR, SLA performance, install-base health, profitability per segment and contract performance to enable data-driven decisions and transparent Board reporting.</li><li>Lead IT system optimisation, including ERP migration and integration with CRM and operational platforms, ensuring data integrity, interoperability and robust reporting.</li><li>Champion digital platforms, analytics and automation to enhance service delivery, monitoring and incident management.</li><li>Recruit, onboard and develop key leadership roles, strengthening the domain-expert management team and closing critical skills gaps.</li><li>Build a high-performance culture with clear objectives, feedback loops and strong accountability for results.</li><li>Mentor and develop managers and high-potential employees, fostering succession planning and leadership depth.</li><li>Lead organisational change through structured processes, transparent communication and targeted upskilling/reskilling.</li><li>Participate actively in Board meetings, providing insight-driven updates, scenario analysis and recommendations.</li><li>Operate effectively within the governance framework, balancing local entrepreneurship with group standards, policies and expectations.</li><li>Represent the company at industry forums, conferences and strategic partnership discussions across EMEA.</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering (Electrical, Mechanical, Computer) or related technical field; MBA or equivalent postgraduate degree preferred.</li><li>Minimum 5 years in senior leadership with proven P&amp;L responsibility in a businesses with turnover around €5–15m (or similar complexity).</li><li>Proven track record as CEO, General Manager or P&amp;L Leader in a founder-led or family-owned business, preferably within a larger group.</li><li>Experience in telematics, IoT, mobility, security systems or tech-enabled operations with integrated hardware/software/service and 24/7 monitoring.</li><li>Demonstrated success in subscription-based / recurring revenue models, including MRR/ARR growth and churn management.</li><li>Background in mission-critical operations with 24/7 service environments and SLA-driven performance.</li><li>Experience in both multinationals and entrepreneurial mid-market companies, able to bridge structure and agility.</li><li>Strong commercial acumen with expertise in B2G negotiations, RFP/tender management and strategic account leadership.</li><li>Comfortable operating in cross-border European markets and managing international clients and partner networks.</li><li>Excellent command of Greek and English, written and spoken.</li></ul>Core competencies of a successful candidate:<ul><li>Strong operational discipline and KPI / data-driven mindset, able to quickly understand and optimise complex operations.</li><li>Strategic thinker with hands-on execution capability and readiness to dive into detail when required.</li><li>High emotional intelligence, resilience under pressure and ability to operate in high-liability, compliance-heavy environments.</li><li>Excellent negotiation, influencing and stakeholder-management skills (Board, shareholders, group leadership, clients, suppliers, regulators, partners).</li><li>Proven ability to build strong teams, develop talent and balance specialist expertise with broader governance needs.</li><li>Calm authority with credibility from control center and field staff up to Board and group leadership.</li><li>Collaborative, trust-building leadership style, inspiring confidence through change and transition.</li><li>Pragmatic, not dogmatic, balancing shareholder expectations with on-the-ground realities and customer needs.</li><li>Entrepreneurial mindset, integrity and a strong sense of ownership and accountability.</li></ul>

General Manager int-0431

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”.You have a challenging mission for:Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the&nbsp;24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

NOC Operator

Your Tasks<ul><li>You provide valuable support for your colleagues in both national and international projects.</li><li>You take on research tasks and assist in reviewing customer requirements to ensure effective and solution-oriented service.</li><li>Together with your colleagues, you work on projects to integrate activities and requirements.</li><li>You advise our customers and internal departments providing support to the best of your ability.</li></ul>Your ProfileYour Know-how<ul><li>Interested in information security with a solid understanding of key concepts</li><li>Passionate for customer consulting and customer orientated project management</li><li>General basic knowledge of IT</li><li>Very good written and spoken German and English skills</li></ul>&nbsp;Your Personality<ul><li>Customer- and service-orientated mindset</li><li>Excellent teamwork and communication skills</li><li>High level of willingness to learn and self-motivation</li><li>Structured and independent way of working</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Information Security Consultant (m/f/d) - Athens

Are you fluent in Portuguese or&nbsp;Spanish or Polish or German or Norwegian or Italian or French or Dutch or Bulgarian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Portuguese or Spanish or Polish or German or Norwegian or Italian or French&nbsp; - Speaking Customer Service Representatives. In this role, you will be responsible for assisting our&nbsp;Portuguese&nbsp; or&nbsp; Spanish or Polish or German or Norwegian or Italian or French&nbsp;- speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively</li><li>Investigate and end-to-end completion of assigned cases</li><li>Participation in the improvement of procedures followed in daily work</li></ul>&nbsp;&nbsp;Requirements:<ul><li>Fluency in Portuguese&nbsp; or&nbsp; Spanish or Polish or German or Norwegian or Italian or French or Dutch or Bulgarian&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>&nbsp;Benefits:<ul><li>Competitive salary</li><li>Benefits and discounts (phone plans, meal tickets etc).</li><li>Career development opportunities</li><li>Continuous training</li><li>Contract of indefinite duration through our partners</li><li>The opportunity to become the next star Of Grand Cosmotel</li></ul>

Multilingual Customer Service

Based in Athens, Greece, the successful candidate will be managing client calls, providing accurate information about the clinic’s services, and actively promoting solutions to secure client engagement and sales.Key activities and responsibilities of this role include:<ul><li>Handling inbound and outbound calls, presenting, promoting and selling the clinic’s products, services and solutions</li><li>Assessing client needs and providing accurate assistance and information tailored to their requirements</li><li>Accurately logging all client interactions and maintaining up-to-date records in the CRM system</li><li>Building trust and rapport with potential clients to encourage loyalty and long-term relationships</li><li>Delivering exceptional customer service in a professional and courteous manner</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree</li><li>1–2 years of experience in a call center or customer support role</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Familiarity with ERP or CRM software is highly desirable</li><li>Fluent in Greek and proficient in English, both written and verbal</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong communication and persuasion skills, with the ability to build trust and engage clients over the phone</li><li>Service-oriented mindset with excellent problem-solving abilities</li><li>Positive and professional attitude, thriving in a fast-paced environment</li><li>Highly organized with the ability to manage tasks independently or as part of a collaborative team</li></ul>

Call Center Sales Agent int-0258

The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest services, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. Key Duties and Responsibilities<ul><li>Encourage and build mutual trust, respect, and cooperation among team members.</li><li>Demonstrate appropriate behaviours.</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li>Provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in person.</li><li>Provide services for customer satisfaction and retention.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Record guest issues in the guest response tracking system.</li><li>Always follow LQA Standards related to FD operations.</li><li>Respect and maintain Forbes Standards.</li><li>Focus on guest satisfaction and focus on continuous improvement.</li><li>Analyse information and evaluate results in order to choose the best solution and solve problems.</li><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Participate and contribute in the discussion of the work that affects Front Desk department, discuss the ways of service improvement.</li><li>Support implementation of the upselling program, communicating and ensuring process.</li><li>Proceed with check-ins and check-outs.</li><li>Ensure that passports data collected at the check-in and guest registration is done.</li><li>Ensure due outs are done in a timely manner.</li><li>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies.</li><li>Provide necessary reports to Finance department when needed.</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Maximum room occupancy and yield is ensured in line with the standards policy on rates.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>Close communication is maintained with the Housekeeping department on check-outs, room moves, forecast occupancies.</li><li>All charges are correctly entered onto the guest’s folio and that this is always kept up to date.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>To be very meticulous in completing the daily checklist and check that it has been done during shift handover.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>Education or Certification<ul><li>Minimum two years working in a luxury, or boutique hotel in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>

Front Office Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 17448

The Pharmaceutical Merchandiser at Nestlé Health Science (NHSc) is responsible to promote products and ensure that they are presented effectively to customers. He/she will be responsible for managing the display and promotion of NHSc products in pharmacies. This role involves collaborating with pharmacy staff, ensuring optimal product placement, and implementing marketing strategies to drive sales and customer engagement.&nbsp;A day in the life<ul><li>Product Display: Arrange and maintain attractive displays NHSc brands, to maximize visibility and appeal to customers.</li><li>Inventory Management: Monitor stock levels, assist in inventory management, and ensure timely replenishment of products.</li><li>Sales Promotion: Implement promotional strategies and campaigns to boost sales of NHSc Brands &amp; Products in focus, including the implementation of secondary displays, planograms creation, all in-store &amp; outdoor activation.</li><li>Training and Support: Provide training and support to pharmacy staff on product knowledge and effective selling techniques.</li><li>Market Analysis: Gather intelligence from the market on consumer preferences, customer profile per pharmacy in order to apply more targeted Merchandising Strategies</li><li>Customer Engagement: Interact with customers to provide information about food supplements, answer questions, and address any concerns, providing on-shelf training &amp; category management services.</li><li>Reporting: Track sales performance and provide feedback to management regarding product performance on Key Account pharmacies.&nbsp;</li></ul>&nbsp;What will make you successful Previous experience in merchandising, retail, or sales, preferably within the food supplement or pharmaceutical industry. • &nbsp; &nbsp;Strong communication and interpersonal skills. • &nbsp; &nbsp;Ability to work independently and as part of a team. • &nbsp; &nbsp;Knowledge of food supplements and health products is an advantage. • &nbsp; &nbsp;Understanding of inventory management and sales reporting • &nbsp; &nbsp;Excellent organizational skills. • &nbsp; &nbsp;Customer-focused with strong sales capabilities. Why you should apply&nbsp;Enjoy the wide range of Nestlé benefits such as:&nbsp;<ul><li>competitive salary &amp; performance bonus &nbsp;</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>in-house restaurant and mini market</li><li>participation to health and wellness activities and much more</li></ul>Join the leading Food &amp; Beverages company in the world with more than 93bio CHF sales and presence in 185 countries&nbsp;Engage with our people from all over the world and join exciting local or international projects and assignments, constantly pushing boundaries&nbsp;Take full advantage of unlimited development opportunities through an extensive physical, virtual and hybrid learning ecosystem, both at local and international level&nbsp;

Pharmaceutical Merchandiser

Intellectica is recruiting a hands-on and proactive Warehouse Supervisor on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Warehouse Manager, the successful candidate will be responsible for supervising shift-based warehouse operations, guiding frontline teams, and ensuring the smooth execution of logistics processes in line with safety protocols, service standards, and operational targets.Key activities and responsibilities of this role include:<ul><li>Overseeing the smooth execution of shift-based warehouse operations, ensuring all activities align with company standards, safety protocols, and customer expectations</li><li>Monitoring daily attendance, allocating tasks according to resource planning, and adjusting workflows to meet operational demands</li><li>Managing the full cycle of warehouse processes, including inbound, storage, picking, packing, outbound, and returns</li><li>Providing hands-on support in operational tasks when required, demonstrating a proactive and solution-oriented approach</li><li>Conducting regular inventory checks, reporting discrepancies, and performing spot or scheduled stock counts</li><li>Ensuring the availability of packaging materials and initiating timely requests for replenishment</li><li>Enforcing health, safety, hygiene, and facility access protocols in line with company policies</li><li>Delivering onboarding and refresher training to team members, ensuring compliance with procedures and operational readiness</li><li>Acting as the primary point of contact for Customer Care during the shift, managing first-level requests and escalating issues as needed</li><li>Leading, coaching, and supporting warehouse teams to achieve productivity, quality, and service targets</li><li>Completing shift checklists and operational reports accurately and on time</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Secondary or higher education, ideally in Logistics, Supply Chain, or a related field</li><li>3–5 years of experience in warehouse or distribution centre operations, including at least 1 year in a supervisory or team-leading role</li><li>Solid understanding of warehouse processes such as inbound, storage, picking, packing, and outbound</li><li>Proven ability to manage shift-based teams and coordinate daily operational activities</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Proficiency with Microsoft Office Suite</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>Core competencies of a successful candidate:<ul><li>Team leadership and coaching</li><li>Operational problem-solving</li><li>Clear and confident communication</li><li>Safety and quality awareness</li><li>Hands-on and proactive mindset</li><li>Customer service orientation</li><li>Adaptability in a fast-paced environment</li></ul>

Warehouse Supervisor int-0405

M&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. Everyone is welcome at M&amp;S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&amp;S, that individuality has the potential to make waves.Innovative products, a&nbsp;passion for quality and a total commitment to great customer service are all hallmarks of our business. You’ll ensure these are deeply ingrained in your team and store. This means managing colleagues, costs and standards to keep your section running smoothly and profitably, as well as ensuring shelves are clean and fully stocked throughout the day. At the same time, you’ll keep your team well-informed – setting targets, updating them on promotions, motivating them and managing performance.Job requirementsYou’ll be an experienced retailer with the commercial, leadership and operational skills to create the ultimate shopping experience. You’ll need the ability to build relationships with customers and colleagues alike. You’ll be well-organized, with a business management mindset, on top of stock control, staffing issues and in-store standards, while monitoring costs and driving profitable sales. If you have all of the above, and you are also tech aware, university graduate and fluent in English, you can apply by sending your CV.

Section Manager - Athens

Intellectica is recruiting a highly motivated&nbsp;Customer Service Representative&nbsp;on behalf of our client, a company that specializes in the import, retail, and wholesale trade of water filters, water distribution, and bottling. Based in Athens, the candidate’s primary responsibility will be to deliver exceptional customer service and provide support throughout the ordering process.Key activities and responsibilities of this role include:<ul><li>Serving as the main point of contact for customers, responding to inquiries, providing product information, and resolving any issues or concerns in a timely and professional manner</li><li>Assisting customers with placing orders, ensuring accuracy and efficiency throughout the process</li><li>Maintaining a thorough understanding of the company’s product offerings, features, and benefits to effectively communicate and assist customers</li><li>Collaborating with internal teams such as sales, logistics, and technical support to ensure smooth order processing and delivery</li><li>Providing exceptional customer service by actively listening to customers, understanding their needs, and offering suitable solutions</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree is considered a&nbsp;plus</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Knowledge of ERP or CRM software is considered a&nbsp;plus</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills; personable and engaging</li><li>Strong problem-solving skills and ability to handle customer complaints with tact and diplomacy</li><li>Strong organizational skills with the ability to prioritize tasks effectively</li><li>A genuine multi-tasker with the ability to work well under pressure, as well as independently</li><li>Excellent collaboration skills to cooperate effectively with team members</li></ul>

Customer Service Representative int-0357

UNISON Human Resources S.A. is seeking, on behalf of a Greek bank, highly skilled and experienced Mortgage Advisors in Athens and Thessaloniki, to provide expert guidance on mortgage loans to customers from Greece and other countries. The positions are offered on a fixed-term contract of 3 or 6 months, with the possibility of extension, while ensuring compliance with the bank’s regulations and maintaining strong customer relationships.&nbsp;&nbsp;Main Responsibilities:&nbsp;<ul><li>Sales with a focus on mortgage loans</li><li>Strong/daily communication &amp; servicing towards customers, External Networks Partners and Branch Network</li><li>Provide specialized advice to customers regarding mortgage loans, considering the differences in banking products, regulations, and tax policies applicable in various countries.</li><li>Monitor the status of loan applications to ensure compliance with Bank standards. Analyze financial and legal documents to assess the creditworthiness of customers.</li><li>Develop and maintain strong relationships with customers by offering personalized solutions that meet their needs.</li><li>Maintain strong networks with the Branch Network and External Networks Partners to grow the client base.</li></ul>&nbsp;Required Qualifications:&nbsp;<ul><li>A degree in Economics, Finance, Business Administration, or Legal Studies will be preferred. A Master's degree will be an added advantage.</li><li>Experience in a banking services environment, with a focus on (mortgage) loans will be an added advantage.</li><li>Experience in client management and communication.</li><li>Proficiency in MS Office. Experience with specialized banking software and data analysis tools will be highly appreciated.</li><li>Familiarity with modern digital tools &amp; platforms.</li><li>Exceptional attention to detail, organizational skills, and the ability to work under pressure.</li></ul>&nbsp;<ul><li>Mandatory excellent knowledge of English language (additional languages, such as German or French, will be considered as a significant advantage), for International Customers &nbsp;Mortgage Advisor.</li><li>Very good knowledge of English language, for Mortgage External Networks Advisor.</li></ul>&nbsp;&nbsp;Benefits:<ul><li>Competitive remuneration package</li><li>Hybrid work options</li><li>Career growth and development opportunities</li><li>Ongoing training and upskilling</li><li>Friendly and supportive work environment</li><li>Work–life balance</li></ul>

Mortgage Advisors

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and French C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

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