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Bally’s Intralot is looking for a Presales &amp; Bidding Specialist within our Presales &amp; Bidding team. Your role will be to craft high quality, compelling and compliant bid responses that clearly present our Company’s value proposition. You will transform complex technical and business information into structured, persuasive proposals that effectively align with customer requirements and evaluation criteria.Key Responsibilities<ul><li>Involved in the bid preparation process for selected accounts, ensuring responses are well-structured, accurate, and aligned with customer specifications.</li><li>Develop persuasive content for RFPs/ RFIs ensuring compliance with customer requirements and highlighting company’s value proposition with the goal of securing winning bids.</li><li>Support bid managers in coordinating contributions from a variety of functions and teams including sales/account management, marketing, product management, finance, legal and technical teams, as well as subcontractors and other 3rd parties</li><li>Maintain and enhance the proposal content library, by re-writing/ editing proposal responses, re-working on existing content or writing additional content to address new customer needs etc.</li><li>Develop and maintain domain expertise in relevant industry-related fields (i.e. gaming platforms, player account management, infrastructure and telecoms, implementation services, operational services).</li></ul>&nbsp;Job requirements<ul><li>Bachelor’s degree in IT, Computer Engineering, Computer Science, Informatics or related field (Master’s preferred).</li><li>1-3 years of experience in bid writing, proposal development, or technical writing within a presales or bidding environment.</li><li>Familiarity with public procurement processes and compliance frameworks.</li><li>Understanding of hardware &amp; software procurement, system architectures, and IT solutions.</li><li>Strong writing and editing skills, with the ability to structure complex information into clear, persuasive proposals.</li><li>Detail-oriented, organized and able to manage multiple deadlines under pressure.</li><li>Fluency in Greek &amp; English, both written and spoken.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.</li></ul>

Pre Sales and Bidding Specialist

As an Expert Account Manager – Wholesalers Impulse, you will control the achievement of sales targets, maximize performance, and increase engagement of Hellenic Lotteries wholesalers through the provision of support, guidance, promotion of Allwyn interests and products, and effective relationship management.&nbsp;What your day to day will include:• &nbsp; &nbsp;Designing and implementing a strategic business plan to expand the customer base and strengthen market presence&nbsp; • &nbsp; &nbsp;Proposing sales targets for HL wholesale accounts and monitoring and supporting their achievement to drive performance and profitability&nbsp; • &nbsp; &nbsp;Building and maintaining strong relationships with HL wholesalers, guiding them toward sustainable growth through sales support, issue resolution, and improvement initiatives&nbsp; • &nbsp; &nbsp;Handling negotiations with current and potential HL wholesalers for the establishment of commercial agreements&nbsp; • &nbsp; &nbsp;Supporting commercial policy creation and overseeing compliance, including accurate SLA implementation&nbsp; • &nbsp; &nbsp;Developing new network wholesalers and contributing to the expansion of indirect sales channels to enhance market coverage&nbsp; • &nbsp; &nbsp;Monitoring product stock levels of key account partners and coordinating timely delivery of Hellenic Lotteries and TORA products&nbsp; • &nbsp; &nbsp;Ensuring that key account partners have the required knowledge and certifications to promote Allwyn products in line with standards&nbsp; • &nbsp; &nbsp;Collaborating with Allwyn teams on product, marketing, and merchandising initiatives and providing customer-driven feedback&nbsp; • &nbsp; &nbsp;Monitoring partners’ financial performance, including credit follow-up, and proposing improvements to support operational efficiency and financial health • &nbsp; &nbsp;Providing technical expertise and guidance to achieve set goals and improve operational performance&nbsp;What you’ll bring: • &nbsp; &nbsp;BSc in Business Administration, Marketing, Finance, or a related field; MBA or MSc in Sales / Marketing considered a plus&nbsp; • &nbsp; &nbsp;8+ years of hands-on experience in area / regional sales or Key Account Management within large retail networks (e.g. Retail, Telecoms, Banking, FMCG), including management of large accounts&nbsp; • &nbsp; &nbsp;Excellent communication, presentation, negotiation, and relationship management skills&nbsp; • &nbsp; &nbsp;Strong results-oriented and customer-focused mindset, with analytical and strategic thinking abilities&nbsp; • &nbsp; &nbsp;Solid knowledge of Allwyn products and services, as well as the regulatory framework and internal processes&nbsp; • &nbsp; &nbsp;Experience with reporting tools and ERP systems&nbsp; • &nbsp; &nbsp;Proven team management capabilities&nbsp; • &nbsp; &nbsp;Proficient user of MS Office, especially Excel and PowerPoint&nbsp;&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

HL Wholesalers - Expert Account manager (3925)

Interbeton,&nbsp;has an excellent opportunity for a&nbsp;Sales Representative&nbsp;in Attica, Greece. This role involves managing a customer portfolio with a focus on profitability, market segment penetration, and growth potential, in alignment with the company's guidelines and commercial strategies. The Sales Representative will report directly to the Area Sales Manager.Responsibilities<ul><li>Manage a diverse portfolio of accounts while promoting and selling Interbeton products to potential customers</li><li>Identify and establish relationships with new clients to expand the customer base</li><li>Address and resolve customer queries, issues, and concerns promptly and effectively</li><li>Foster robust and long-lasting business relationships with prospective and existing clients</li><li>Collect, analyze, and maintain data regarding market trends, competitor actions, and pricing strategies</li><li>Make direct client visits and ensure diligent follow-ups to monitor the growth of their accounts</li><li>Track sales metrics within assigned territory, ensuring they align with corporate objectives</li><li>Safeguard the company's interests by ensuring timely and full collection of customer debts as per the corporate credit policy</li><li>Adhere to TITAN's safety &amp; environmental policies, endorsing best practices</li></ul>Qualifications<ul><li>Bachelor's degree</li><li>Prior experience in the concrete, aggregates, paving, or related industries will be strongly preferred</li><li>Customer-centric mindset with a client-driven philosophy</li><li>Strong oral, written, and interpersonal communication skills in both Greek and English</li><li>Ability to build and maintain successful relationships, demonstrating respect and openness to others</li><li>Proficiency in MS Office applications</li><li>Driving license</li><li>Military service obligations must be fulfilled (if applicable)</li></ul>&nbsp;&nbsp;What we offer &nbsp; • &nbsp; &nbsp;Performance bonus • &nbsp; &nbsp;Prepaid cards for supermarket • &nbsp; &nbsp;Private health insurance and annual checkup • &nbsp; &nbsp;Learning and Development opportunities • &nbsp; &nbsp;Summer schools for employee children • &nbsp; &nbsp;Wellness programs

Sales Representative

Assist the Manager of Reservations in guiding the reservations team to achieve departmental objectives and core values. Enhance guest experience and repeat clientele by supporting the implementation of procedures to maximize revenue and other selling opportunities. Ensure adherence to company standard operating procedures while delivering high-quality services.&nbsp;Key Duties and Responsibilities • &nbsp; &nbsp;Assist in achieving departmental annual objectives and support the team in working together towards these goals. • &nbsp; &nbsp;Support in conducting regular one on one meetings with the reservations colleagues • &nbsp; &nbsp;Lead the departmental champions program and provide regular updates to the reservations manager • &nbsp; &nbsp;Address guest complaints by reviewing and responding within 24 hours, ensuring satisfactory resolution for both the guest and the organization. • &nbsp; &nbsp;Monitor and control Reservations operations according to departmental standards. • &nbsp; &nbsp;Assist&nbsp; • &nbsp; &nbsp;Ensure all incoming calls to the Reservations department are handled promptly, courteously, and professionally, reflecting the highest standards of service and maximizing conversion opportunities. • &nbsp; &nbsp;Actively take reservations calls when required, supporting the team during peak periods and ensuring seamless service delivery. Ensure the proper functioning of all communication systems, Alice, SAGA, Review Pro, and telephone equipment. Report any malfunctions to IT or Engineering promptly • &nbsp; &nbsp;Monitor the reservations inbox and ensure that global standards for response time is maintained • &nbsp; &nbsp;Oversee extranet reservations&nbsp; • &nbsp; &nbsp;Coordinate agent commission payment with finance • &nbsp; &nbsp;Attend management meetings when required • &nbsp; &nbsp;Support the management of third-party sites and ensure proper implementation of reservations procedures. • &nbsp; &nbsp;Ensure the team is aware of all promotional rates and packages and support the use of effective selling techniques such as up-selling, cross-selling, and suggestive selling. • &nbsp; &nbsp;Monitor telephone call volumes and report trends to the Manager of Reservations. • &nbsp; &nbsp;Assist in processing daily correspondence checks and ensure all guest information and requests are accurately entered in the system. • &nbsp; &nbsp;Conduct regular spot checks within the department to ensure adherence to Standard Operating Procedures. • &nbsp; &nbsp;Update account profiles regularly to maintain a healthy database. • &nbsp; &nbsp;Support team development to maintain high standards for relationship building, customer service, and selling techniques. • &nbsp; &nbsp;Oversee no-show and late cancellation processes with colleagues to ensure incremental revenue is booked daily. • &nbsp; &nbsp;Maintain a comprehensive filing system in the Reservations department. • &nbsp; &nbsp;Conduct on-the-job training and appraisal sessions with the team, under the supervision of the Manager of Reservations. • &nbsp; &nbsp;Assist with any other duties as required by the Manager of Reservations or another member of the management team. • &nbsp; &nbsp;Submit monthly departmental schedule&nbsp; Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;Bachelor’s degree • &nbsp; &nbsp;Minimum 4 years’ experience in a similar role within Reservations or significant experience in a contact center or similar field • &nbsp; &nbsp;Proficiency in English; knowledge of another language is an advantage • &nbsp; &nbsp;Excellent communication skills • &nbsp; &nbsp;Customer service oriented • &nbsp; &nbsp;Financial understanding

Assistant Manager, Reservations | One&Only Aesthesis, Athens (19788)

We are currently looking for a Customer Service Representative with a customer-centric mindset and enthusiasm for sales!The role - Taking the wheel at HertzCUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.Essential Requirements Your skills - What you’ll need for a great journey&nbsp;<ul><li>Passion for customer service, with willingness to go the extra mile for customer satisfaction</li></ul><ul><li>Enthusiastic, flexible and positive attitude towards selling</li></ul><ul><li>Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus</li><li>Valid Driving license</li></ul><ul><li>Willing to work on a shift rotation basis.</li></ul>

Customer Service Representative - Athens

We are currently looking for a Customer Service Representative with a customer-centric mindset and enthusiasm for sales!The role - Taking the wheel at Hertz CUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.Essential Requirements Your skills - What you’ll need for a great journey&nbsp;<ul><li>Passion for customer service, with willingness to go the extra mile for customer satisfaction</li></ul><ul><li>Enthusiastic, flexible and positive attitude towards selling</li></ul><ul><li>Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus</li><li>Valid Driving license</li></ul><ul><li>Willing to work on a shift rotation basis.</li></ul>

Customer Service Representative - Παιανία

Customer Service Representative - Athens International Airport

Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.OR• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Leading Pastry Culinary Team• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.• Encourages and builds mutual trust, respect, and cooperation among team members.• Serves as a role model to demonstrate appropriate behaviors.• Ensures and maintains the productivity level of employees.• Ensures employees understand expectations and parameters.• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.• Leads shifts while personally preparing food items and executing requests based on required specifications.• Supervises and coordinates activities of cooks and workers engaged in food preparation.&nbsp;Ensuring Culinary Standards and Responsibilities are Met• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.• Recognizes superior quality products, presentations and flavor.• Maintains food preparation handling and correct storage standards.• Maintains purchasing, receiving and food storage standards.• Supports procedures for food &amp; beverage portion and waste controls.• Follows proper handling and right temperature of all food products.• Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.• Ensures compliance with all applicable laws and regulations.• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.• Checks the quality of raw and cooked food products to ensure that standards are met.• Assists in determining how food should be presented and creates decorative food displays.&nbsp;Ensuring Exceptional Customer Service• Provides services that are above and beyond for customer satisfaction and retention.• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.• Sets a positive example for guest relations.• Empowers employees to provide excellent customer service.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.• Strives to improve service performance.&nbsp;Maintaining Culinary Goals• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.• Purchases appropriate supplies and manage inventories according to budget.&nbsp;Supports Training and Development Activities&nbsp;• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.• Ensures property policies are administered fairly and consistently.• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.&nbsp;Additional Responsibilities&nbsp;• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Analyzes information and evaluates results to choose the best solution and solve problems.• Brings issues to the attention of the department manager and Human Resources as necessary.• Attends and participates in all pertinent meetings.

Head Baker 26051189

The Sales Representative - Renovation is responsible for driving growth in the modernization and renovation business, ensuring elevators receive a second service life that benefits both the customer and Otis. This role focuses on identifying upgrade opportunities, delivering tailored modernization solutions, and enhancing safety, reliability, and performance. By partnering closely with customers and internal teams, the Sales Representative ensures sustainable business development and strengthens long-term relationships.Key Responsibilities<ul><li>Engage customers proactively to create awareness and highlight the benefits of elevator renovation.</li><li>Present tailored Otis solutions, identifying customer-specific needs and delivering value-driven proposals.</li><li>Prepare accurate configurations, pricing, and quotations for the full and partial range of Otis renovation products.</li><li>Independently negotiate and close deals, ensuring compliance with company policies.</li><li>Manage the entire sales pipeline, from lead generation (upper funnel) to deal closure (lower funnel).</li><li>Plan and forecast orders on an annual, quarterly, and monthly basis to meet business targets.</li><li>Provide reliable loss reporting and maintain transparency in sales performance.</li><li>Collaborate closely with sales support and delivery teams to ensure seamless execution and customer satisfaction.</li><li>Work in cross-functional teams for complex bids and RFQs, ensuring competitive and compliant proposals.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all decisions and daily activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Previous experience in B2B sales, preferably in technical or industrial environments.</li><li>Strong commercial acumen with a proven ability to identify and capitalize on business opportunities.</li><li>Customer-centric approach, ensuring tailored solutions and exceptional service.</li><li>​Advanced negotiation and closing skills, ensuring successful deal execution.</li><li>Results-driven mindset, focused on achieving and exceeding sales targets.</li><li>High interest and understanding of technical products, ideally within capital goods or industrial sectors.</li><li>Ability to manage long-cycle sales processes, including complex renovation projects and high-value deals.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning capabilities.</li><li>Analytical skills to interpret data, forecast sales, and manage pipeline effectively.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Sales Representative Renovation 20123814

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”for a fixed-term contract (maternity cover).You have a challenging mission for:&nbsp;Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the 24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC OPERATOR

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.&nbsp;You have a challenging mission to:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.&nbsp;What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>&nbsp;It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language</li><li>A collaborative team player</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

The role involves supporting German‑speaking customers through chat, phone and email, mainly regarding issues related to transactions, payments and account functionality. The focus is on accurate guidance, timely issue resolution and delivering an excellent customer experience.&nbsp;Key Responsibilities<ul><li>Provide customer support in German across chat, phone and email channels</li><li>Handle inquiries related to transactions, payments, account issues and general service functionality</li><li>Record, monitor and follow up on customer requests, ensuring accurate system updates</li><li>Deliver clear, comprehensive and reliable information to users</li><li>Collaborate with internal teams (payments, technical support, operations) for case escalation and resolution</li><li>Stay up to date with new features, processes and service updates</li></ul>&nbsp;Required Qualifications<ul><li>Excellent command of German (C1–C2)</li><li>Very good command of Greek, written and spoken</li><li>Good command of English (B2) with certification</li><li>High school diploma (Lyceum or equivalent)</li><li>Completed military obligations (for male candidates)</li><li>Familiarity with digital tools and mobile applications</li><li>Strong communication skills with an ability to understand customer needs</li><li>Problem‑solving skills and adaptability</li><li>Professionalism, patience and attention to detail</li><li>Ability to work both independently and collaboratively</li></ul>&nbsp;Desired Qualifications<ul><li>Previous experience in customer service or call center environment</li><li>Previous experience in digital payments, fintech or a similar environment</li><li>Experience using ticketing systems or CRM platforms</li></ul>&nbsp;Benefits<ul><li>Competitive monthly salary and insurance coverage from day one</li><li>Continuous training on processes, products and services</li><li>Access to an extensive e‑learning library for skill development</li><li>Career development opportunities in a growth‑oriented environment</li><li>Corporate mobile plan and preferential telephony packages</li><li>Annual meal voucher</li><li>Additional benefits through corporate partnerships</li></ul>

Customer Service Agent (German)

As a Retail Banking Associate, you will join our Branch Network through our Retail Acceleration Program — a structured entry pathway designed to support your professional growth and long-term career development in retail banking.&nbsp;Your Development Journey&nbsp;<ul><li>Through your daily presence in the branch, hands-on learning, and continuous exposure to real Customer interactions, you will gradually build the skills, knowledge, and earn professional certifications required to thrive in the fascinating world of retail banking. The program includes structured onboarding and on-the-job learning.&nbsp;&nbsp;</li><li>Continuous development through targeted training and coaching.</li><li>The opportunity to obtain required banking certifications.</li><li>In-depth expertise through holistic exposure to core retail banking products, services, and customer segments.</li></ul>&nbsp;&nbsp;Your Key Responsibilities&nbsp;<ul><li>Serve new and existing Customers, ensuring a consistently high-quality customer experience.</li><li>Identify Customer needs and provide tailored banking products and services aligned with their profile.</li><li>Build long-term Customer relationships based on trust, professionalism, and service excellence.</li></ul><ul><li>Structured career pathways and the potential to evolve into more specialized or advanced retail banking roles within three (3) years.</li></ul>What you bring <ul><li>University degree in Economics, Business Administration, Finance, STEM fields, or related discipline.</li><li>Strong communication and interpersonal skills.</li><li>Customer-centric mindset with a genuine interest in people and service excellence.</li><li>Willingness to learn, develop, and obtain professional banking certifications.</li><li>Previous experience in Customer service or sales will be considered an asset.</li><li>Very good command of MS Office and digital tools.</li><li>Excellent command of the English language, both written and spoken.</li></ul>&nbsp;&nbsp;What We Offer&nbsp;At Alpha Bank, we are proud to offer:&nbsp;<ul><li>The opportunity to build a long-term career in one of Greece’s most significant financial institutions</li><li>A supportive, collaborative, and professional working environment</li><li>A strong culture of continuous learning, certifications, and career progression</li><li>Competitive compensation and benefits aligned with the market</li></ul>

Customer Service Officer - Branch Network

We are currently looking for an&nbsp;IT Service Desk Team Leader to join our Information Technology &amp; Digital Strategy Division based in Paiania.&nbsp;By joining this role, you will play a key part in ensuring the smooth and efficient operation of the IT Service Desk, driving service quality, supporting team performance, and contributing to continuous improvement of IT support services across the organization. Your role will encompass:<ul><li>Coordinating the daily operations of the IT Service Desk (1st and 2nd level support)</li><li>Ensuring proper handling, prioritization, and escalation of incidents and service requests</li><li>Monitoring SLA compliance and key performance indicators (KPIs)</li><li>Performing ticket quality reviews and supporting continuous service improvement initiatives</li><li>Providing coaching, onboarding, and performance feedback to team members</li><li>Collaborating with other IT teams to support resolution of critical incidents</li><li>Managing major incidents and ensuring timely communication and coordination until resolution</li><li>Contributing to the optimization of Service Desk processes and workflows</li></ul>&nbsp;What you will bring to the role:<ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in an IT Service Desk or IT Support environment</li><li>2+ years of experience in a team coordination or leadership role is considered a strong advantage</li><li>Good understanding of ITIL practices and service management principles</li><li>Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management or similar)</li><li>Strong leadership, communication and interpersonal skills with a customer-focused mindset</li><li>Strong organizational, prioritization and problem-solving skills with the ability to work under pressure</li><li>Fulfilled military obligations (where applicable)</li></ul>&nbsp;Share the same Value-Based Behaviors:<ul><li>People &amp; Personal Growth</li><li>Results Orientation &amp; Safety Excellence</li><li>Collaboration &amp; Trust</li><li>Empathy &amp; Effective Communication</li><li>Flexibility &amp; Adaptability</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant</li><li>Preferential household electricity plan</li><li>Group Health Insurance program</li><li>Pension Plan</li></ul>&nbsp;

IT Service Desk Team Leader

Your potential has a place here with TTEC’s award-winning employment experience. As a Portuguese-speaking Customer Service Representative working on-site in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECOur purpose, team, and company culture are amazing, and our Great Place to Work® certification as well as gold awards for Best Multilingual Customer Service and Best Approach to DEIB from the European Contact Centre and Customer Service Awards 2025, says it all!What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. </li><li>Ensure a high level of partner service and a positive partner experience </li></ul>What You Bring to the Role<ul><li>Fluent in Portuguese and English</li><li>6 months or more of customer service&nbsp;experience</li><li>High school diploma or equivalent</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station &nbsp;</li><li>Relocation assistance available</li><li>And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>

Portuguese-English - Customer Service Representative

In this role you will gain a powerful sense of purpose. You will use your experience and drive to build long-standing customer relationships, identifying effective solutions for customer needs. By understanding the full potential of our technology and the trends you will&nbsp;help customers improve efficiency, save resources and reduce emissions. This role contributes to: Electrical Vehicle Chargers &amp; UPS Marketing, Sales and Product Management team. &nbsp;You will be mainly accountable for:<ul><li>Establishing and maintaining effective customer relationships to recognize their needs, promoting their understanding of ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.&nbsp;</li><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs, preparing offers and managing administrative procedures of sales processes (offer tools, invoices, letters of credit, communication with accounting etc.) based on ABB’s state’s guidelines.&nbsp;</li><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy and supporting cash collection and project management activities, when needed.&nbsp;</li><li>Ensuring efficient marketing activities and communicating value proposition to customers.</li></ul>Our team dynamics:You will join a dynamic, talented and high performing team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Electrical Engineering</li><li>2 years of experience in Sales or Sales Support</li><li>You are at ease communicating in Greek &amp; English language</li><li>Highly adept in MS Office tools (e.g. excel, Outlook). Knowledge of SAP and Salesforce and a design software, such as AutoCAD will be considered a plus</li><li>Strong communication and Negotiation skills</li><li>A Collaborative, Customer-oriented approach</li></ul> We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (UPS)

Your potential has a place here with TTEC’s award-winning employment experience. As a Russian-speaking Customer Service Representative working on-site in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECOur purpose, team, and company culture are amazing, and our Great Place to Work® certification as well as gold awards for Best Multilingual Customer Service and Best Approach to DEIB from the European Contact Centre and Customer Service Awards 2025, says it all!&nbsp;What You’ll be Doing&nbsp; Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers &nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. &nbsp;</li><li>Ensure a high level of partner service and a positive partner experience &nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Russian and English&nbsp;</li><li>High school diploma or equivalent &nbsp;</li><li>6 months or more of customer services experience&nbsp;</li><li>Recognize, apply and explain your product or service knowledge &nbsp;</li><li>Computer savvy&nbsp;</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year &nbsp;</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station &nbsp;</li><li>Relocation assistance available&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>

Russian-English - Customer Service Representative

Autohellas Hertz is seeking for a&nbsp;Sales Executive to join its strong Leasing Sales team in Athens!The LSE’s main responsibilities will be:<ul><li>Successfully creating business from new and existing customer accounts</li><li>Effectively communicating on a daily basis with prospect clients in order to widen clientele basis</li><li>Conducting sales visits, presenting Hertz Portfolio and benefits to prospect and existing clients</li><li>Identifying client needs and suggest appropriate products/services mix</li><li>Preparing offers and negotiating with clients</li><li>Administrating all relevant documents</li><li>Building strong rapport with customers</li><li>Keeping updated with the Car industry for Light Commercial Vehicle &amp; Private Commercial</li><li>Meeting and exceeding sales targets</li><li>Reporting to Commercial Manager</li></ul>Requirements<ul><li>Preferably holder of a Bachelor degree in Management/Business Administration and/or Marketing and/or Economics</li><li>A minimum of 3 years in Sales and/or Business Development within services-oriented environment with proven track record</li><li>Proficient use of English in written and oral communication</li><li>Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems</li><li>Strong communication &amp; negotiation skills and ability to find and approach decision makers</li><li>Ability to work under tight deadlines</li><li>Dynamic personality and in the same time team player</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Sales Executive - Leasing

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, AI/ML and GenAI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Do you want to join one of the fastest-growing organizations within Amazon Web Services (AWS)? Join the AGS Specialists Team in Europe Central as a GenAI Sales Specialist for Europe Central. This role is based out of Athens, Greece, other locations in CEE might be considered; responsibilities might cover segments and regions across the Europe Central area. Key job responsibilities As an Area Sales Specialist, you will be responsible for growing adoption, utilization, and revenue for AWS services in a sales region. Sales Specialists are technically savvy resources responsible for identifying opportunities to innovate with customers, influencing the AWS product roadmap, and driving revenue for your AWS service(s). You will be the direct business owner for assigned segments and accounts to deliver exceptional customer outcomes. You will manage the Sales cycle of large opportunities and drive their closure. You will align and influence GTM strategies and sales plays together with the WWSO EMEA Geo team, and drive customer and partner engagements by participating in AWS field enablement activities. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal product teams and account managers to win strategic customer workloads and drive business revenue. A day in the life Meet the hottest companies ready to use data and GenAI &amp; AI/ML to drive better business outcomes. Become the trusted advisor of their leaders, decision makers and key individuals. Bridge the gap between business goals and technology. Inspire on art of the possible use cases for GenAI &amp; AI/ML. Represent your region vis-à-vis AWS product teams and influence our GenAI &amp; AI/ML roadmap to best support your customers. Work with the wider AWS teams (solution architects, data scientists, data specialists, account teams,...) to deliver results for your customers, driving the largest and most complex opportunities to closure. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications- Solid Consultative Sales /Business Development experience in Software-Technology environments with pipeline creation and revenue delivery responsibilities and proven direct field experience working with customers - Strong experience in Tech Sales, driving Sales cycles and opportunity closure; role is quota based - Deep experiencing in selling GenAI/ML technology solutions with strong understanding of the underlying GenAI/ML technology stack - Track record of building rapport with senior Executive-level stakeholders at customers and internally - Solid influencing skills to drive the business agenda in partnership with internal and external stakeholders and experience working with cloud-based technologies - BA/BS degree or equivalent experiencePreferred Qualifications- AI/ML certificates or diploma - Knowledge of data platform concepts, both from a business and technical angle - Experience of working with Technology Partners (Software Vendors, System Integrators) in the data &amp; GenAI &amp; AI/ML space

Sr. AI Sales Specialist, Specialists Team Europe Central

As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

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