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We are looking for a&nbsp;Head of ΙΤ Retail who will be responsible for all aspects of information systems and digital initiatives for all the retail companies and ensures seamless operation of Retail stores in Greece and abroad, enhancing productivity, improving customer experience, and driving innovation through digital trends and technologies.The Head of IT Retail leads a team of professionals to ensure the seamless delivery of IT services and technical solutions, manages vendor relationships and leads IT innovation within the Retail companies. &nbsp;Furthermore, the Head of IT Retail oversees the smooth operations of Retail site systems, their integration with SAP &amp; other ERP systems, payment and other line of business (LoB) applications. The role manages the collaboration with other departments and external partners to deliver innovative and impactful solutions in alignment with the Retail business vision, strategy, goals and values.<h2>During your day you will:</h2><ul><li>Be responsible for the seamless IT service delivery for all Retail stores (indicatively fuels sites, convenience stores, pharmacies, car wash sites, energy (utilities) stores) over a number of countries.</li><li>Be responsible for the design, requirements analysis, planning, implementation and monitoring of new projects/ solutions for all Retail stores, ensuring the integrity/quality of the overall solutions.</li><li>Be responsible for planning and executing/monitoring of the corresponding budget in Retail.</li><li>Be responsible for the fiscal and legal compliance of all Retail stores cooperating closely with the tax and legal departments and tax authorities to monitor deadlines and timetables and schedule IT resources accordingly.</li><li>Evaluate current business processes to identify opportunities for digital enhancement and advises stakeholders on optimal digital investments to boost productivity and improve customer experience.</li><li>Analyze, evaluate and propose procurement of hardware, software &amp; IT services, considering current and future needs of the Retail stores.</li><li>Monitor vendors SLAs according to their contractual obligations and manages vendor relationships and escalations.</li><li>Stay abreast of emerging digital trends and technologies to maintain a competitive edge.</li><li>Supervise section staff, sets goals and evaluates performance</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Master of Science degree with relevant specialization would be considered a plus</li><li>At least 6 years of proven experience in similar role and fast paced environment&nbsp;</li><li>High level knowledge of Information systems and technology management. &nbsp;Knowledge of SAP business processes will be considered a plus.</li><li>Knowledge of Retail industry standards and practices. Experience in the Fuels Retail sector will be considered a plus.</li><li>Excellent communications skills both verbal and written, in Greek and English languages</li><li>Demonstrates clear leadership and supervisory skills.</li><li>Strategic vision and planning.</li><li>Ability to communicate effectively at all levels to both technical and non-technical audiences.</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Head of IT Retail

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: onsite (#LI-onsite) This role is contributing to the Process Automation Energy Industries Division, Operations department based in Athens while travelling within Greece. You will be mainly accountable for:<ul><li>Conduct on-site visits to support Preventive Maintenance Contracts, ensuring system reliability and performance. &nbsp;Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.</li><li>Visit customer installations to diagnose and resolve technical issues on-site within Greece.</li><li>Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.</li><li>Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. Liaise with ABB support networks to ensure timely and effective resolution of customer concerns.</li><li>Perform commissioning, configuration, troubleshooting, and retrofitting of existing automation systems (DCS, HMI, PLC, SCADA), including both hardware and software components, as well as communication networks and infrastructure.</li><li>Provide ad-hoc technical support to commissioning teams, assisting in the resolution of unexpected issues during project execution.</li><li>Document and report all service actions taken in a clear, structured, and professional manner.</li></ul> Our team dynamics You will join an experienced and talented team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Automation, Computer Engineering or Electrical Engineering</li><li>Previous experience 2-3 years in commissioning and maintenance of automation systems and communication networks</li><li>Possess an enhanced knowledge of DCS or PLC/HMI systems engineering and configuration</li><li>Excellent command of Greek &amp; English Language</li><li>Strong Computer literacy</li><li>Enjoy travelling, ability to travel around Greece and Cyprus on demand at high frequency</li><li>Self-motivation and a desire to learn about new technologies</li><li>Team Spirit and a solution-focused approach</li></ul>

Automation Engineer / Field Service

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Italian-English Customer Success Account Manager &nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Italian and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Italian-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in French and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Customer Success Account Manager

We are offering a great work experience in amazing Athens, Greece for a role as a Danish Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service</li><li>You will:</li><li>Assist customer’s inquiries</li><li>Guide customers on their questions for the best use of the product/service</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Danish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Danish Customer Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Dutch Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service</li><li>You will:</li><li>Assist customer’s inquiries</li><li>Guide customers on their questions for the best use of the product/service</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Dutch, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Dutch Customer Advisor

Autohellas is seeking for a Administrative Assistant &nbsp;to join our strong&nbsp;Leasing&nbsp;team!Core Responsibilities<ul><li>Effectively communicate with staff in other departments and with external contacts.</li><li>Performing administrative tasks quickly and accurately including:</li></ul><ol><li>Completing and sending contracts &amp; annexes</li><li>Coordinating cars’ deliveries and orders</li><li>Communication with Dealers daily</li><li>Management of buyback agreements</li><li>Issuance of green cards</li></ol><ul><li>Organizing and storing paperwork, documents and computer-based information.</li></ul>Requirements<ul><li>Holder of a Bachelor’s degree</li><li>Minimum 3 years of experience in a commercial environment and administrative role</li><li>Excellent written and verbal communication in Greek and English</li><li>Proficiency in Microsoft Office</li><li>Customer service oriented</li><li>Good time management and organizational skills</li><li>Ability to work in a fast-paced environment with a variety of tasks</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Administrative Assistant - Leasing

As a HCM &amp; Payroll Consultant, you will support clients in optimizing HR and Payroll systems, provide guidance on business processes, resolve issues efficiently, and deliver training to ensure effective software adoption.Your contribution to the success of the team<ul><li>Provided consulting expertise for HR &amp; Payroll software, helping teams and clients optimize system usage.</li><li>Advised on business processes based on a strong understanding of HR and Payroll functions.</li><li>Troubleshot and resolved HR &amp; Payroll issues for both customers and partners, ensuring accurate and timely updates in ticketing systems.</li><li>Designed, developed, and delivered end-user training sessions to enhance adoption and efficiency.</li></ul>Your Qualifications &amp; Skills<ul><li>University degree in Business Administration, Finance, HR, or a relevant field.</li><li>4–5 years of experience in HR and/or Payroll roles.</li><li>3+ years of experience in the Business Software sector.</li><li>Excellent knowledge of HR/Payroll software products.</li><li>Strong understanding of payroll legislation and procedures.</li><li>Outstanding customer-oriented skills with a proactive approach to problem-solving.</li><li>Team player with excellent communication, negotiation, and interpersonal abilities.</li><li>Strong Problem-Solving, Time Management, and Client Relationship Management skills.</li></ul>Nice to Have:<ul><li>Knowledge of SQL.</li><li>Advanced Project Management skills.</li><li>Business Analysis skills.</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

HCM & Payroll Consultant

Η MACOhair, μία δυναμικά αναπτυσσόμενη εταιρεία που ειδικεύεται σε προϊόντα και υπηρεσίες μαλλιών, αναζητά Υπεύθυνο Συμμόρφωσης &amp; Διαχείρισης Πελατών για να ενισχύσει την ομάδα της. Αν έχεις εμπειρία στη διαχείριση νομικών ζητημάτων, την εξυπηρέτηση πελατών και τη συμμόρφωση με εταιρικά πρότυπα, αυτή η θέση είναι για σένα.Αρμοδιότητες:<ul><li>Διαχείριση παραπόνων πελατών, αξιολόγηση και επίλυση θεμάτων με στόχο την καλύτερη εμπειρία εξυπηρέτησης</li><li>Επίβλεψη της συμμόρφωσης με νομικές και εταιρικές πολιτικές σχετικά με πελάτες, προμηθευτές και προσωπικό</li><li>Συνεργασία με προμηθευτές και διαχείριση πιθανών θεμάτων</li><li>Παρακολούθηση της συμμόρφωσης του προσωπικού με τις διαδικασίες και τα πρότυπα της εταιρείας</li><li>Ανάπτυξη πολιτικών για την εταιρική διακυβέρνηση, τις σχέσεις με πελάτες και προμηθευτές</li><li>Συνεργασία με εξωτερικούς νομικούς συμβούλους για επίλυση νομικών ζητημάτων</li></ul>Τι ζητάμε<ul><li>Προϋπηρεσία 2+ ετών σε θέση σχετική με compliance, νομικά θέματα ή εξυπηρέτηση πελατών</li><li>Ικανότητα διαχείρισης συγκρούσεων και επίλυσης διαφορών</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και διαχείριση κρίσεων</li><li>Οργανωτικότητα και προσοχή στη λεπτομέρεια</li><li>Γνώση βασικών νομικών πλαισίων που σχετίζονται με καταναλωτές και εργαζομένους</li><li>Άριστη γνώση ελληνικών και αγγλικών</li><li>Δυνατότητα εργασίας εξ αποστάσεως με υπευθυνότητα και αυτονομία</li></ul>Προσφέρουμε:<ul><li>Μισθός από 900 έως 1.200 ευρώ καθαρά με δυνατότητα bonus απόδοσης</li><li>Ευέλικτο ωράριο εργασίας</li><li>Δυνατότητα εξέλιξης σε μια ταχέως αναπτυσσόμενη εταιρεία</li><li>Φιλικό και επαγγελματικό περιβάλλον</li><li>Ευκαιρίες εκπαίδευσης και ανάπτυξης δεξιοτήτων</li></ul>

Compliance & Customer Relations Manager (Remote)

Intellectica&nbsp;is recruiting a data-oriented&nbsp;Warehouse Manager&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Operations Director, the successful candidate will be responsible for overseeing day-to-day operations across assigned facilities, leading teams, and ensuring alignment with business goals, safety standards, and customer expectations.&nbsp;Key activities and responsibilities of this role include:&nbsp;Managing the daily functions of multiple Distribution Centers, including storage layout, inventory control, order processing, dispatch, and coordination of all staff, supervisors, and shift leads<ul><li>Supervising cleanliness, proper equipment usage, infrastructure protection, and enforcement of workplace safety protocols for employees and visitors</li><li>Planning personnel resources, approving supply requisitions, monitoring cost-efficiency, and ensuring budget adherence to optimize operational productivity</li><li>Ensuring adherence to regulatory frameworks and internal SOPs, including health &amp; safety, food safety, and environmental standards, while overseeing audits, risk management plans, and KPI performance</li><li>Collaborating with internal teams and clients to manage order and inbound flows, resolve issues via ticketing systems, oversee reporting timelines, and monitor service quality and customer satisfaction</li><li>Leading staff evaluations, organizing training for internal and subcontracted teams, managing leave schedules, and fostering a performance-driven and team-oriented culture</li><li>Driving process improvements, managing inventory counts, supporting new warehouse layout proposals, and overseeing value-added projects such as repackaging and relabeling</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>At least 5 years of experience in a similar warehouse or distribution center leadership role</li><li>Proficiency with Microsoft Office Suite</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong organizational and planning skills with a methodical approach to problem-solving</li><li>Proven leadership capabilities with the ability to manage teams, delegate effectively, and inspire performance</li><li>Strong sense of accountability, teamwork, and collaboration</li><li>Excellent communication skills and ability to manage cross-functional relationships</li></ul>The company offers:<ul><li>Competitive salary</li><li>Private health insurance program</li><li>Friendly and dynamic working environment</li><li>Opportunities for career advancement and growth</li></ul>

Warehouse Manager int-0360

The Junior Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp;Your day to day will include:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Addressing tickets submitted by Opap's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the OPAP Services Portal, collaborating with OPAP Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications &nbsp; to end users regarding the procedure followed&nbsp;</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency.&nbsp;&nbsp;</li></ul> &nbsp; What you need to succeed:&nbsp;<ul><li>2+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms&nbsp;</li><li>Strong customer service culture&nbsp;</li><li>Effective communication and team player&nbsp;</li><li>Excellent organizational and prioritization skills&nbsp;</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>Monthly food allowance 🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy 🎓</li><li>Internal Career Opportunities 💼</li><li>Well-Being Activities 💪</li></ul> OPAP Group is an equal opportunity employer

Junior Technical Operations Engineer (3761)

To meet our current corporate needs, we would like to bring to our team a &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Technology Delivery Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;As our new Technology Delivery Manager, will be in charge of several important tasks, like: <ul><li>You will plan &amp; manage new technical project implementations for our customers worldwide, in an effective and efficient manner. As a successful Technology Delivery Manager- PM, you will need to be pro-active, and you will coordinate internal and external stakeholder, in order to ensure that the project deliverables are on time, within budget and always at the required level of quality</li><li>You will be in charge of the planning and management of the Demand/Change Management process, ranging from receiving the new project requirements to the technical proposal formulation and submission. You will be the key person to mobilize and orchestrate our internal resources from various departments, working together with the customer’s project team.</li><li>Produce project reports, for the customer and the top management, producing the relevant KPIs and metrics for the projects that you are responsible for, is an important part of the job.</li></ul>Job requirementsYou will be a successful candidate, if you can identify yourself with the following criteria: <ul><li>You have already acquired about 3 years of proven professional experience in managing technical projects.</li><li>You have earned your University or College Degree in Computer Science, Software Engineering or relevant technology-related field.</li><li>Additional studies in Project Management and PMP or related certifications will definitely be considered an asset.</li><li>Good knowledge of Project Management Tools and methodologies, as well as a strong familiarity with software development life cycle</li><li>You are distinguished for your excellent written and oral communication skills both in English and Greek, as well as for your presentation skills.You are characterized for your hands-on mentality, your goal-oriented predisposition, and your attention to detail.</li><li>The position involves frequent travelling to the countries where our customers operate, so you are in a position to travel.</li><li>Above all, we work as a team. As you have to cooperate with various colleagues from different teams within our Company, you indeed have to be an excellent team player, with a professional attitude and a positive predisposition.</li></ul>INTRALOT’s vision is to attract the most talented people in our industry and to support and develop them not only to fulfill their role description but also to go beyond expectations! About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Thus, we provide:💸 A competitive compensation package combined with additional benefits. 💻 Hybrid working model. 🏥 Private Insurance for you and your family. 🏢 Modern facilities, parking inside, enticing restaurant and corporate bus. 📚 An extensive training program upon induction and throughout employment. 🚀 Exceptional opportunities to learn and develop in a multinational environment. 🌎 Prospects for professional growth both locally and globally.So, if you are eager to join a truly cutting-edge technology company, submit your resume!

Technology Delivery Manager (Hybrid)

Intellectica is seeking a&nbsp;Technical Project Manager&nbsp;on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space based in Athens, Greece. Reporting to the Production Director, the ideal candidate will drive project execution to ensure timely, high-quality delivery aligned with business priorities and will be responsible for aligning product development efforts with customer needs, market trends, and strategic objectives.Key activities and responsibilities of this role include:<ul><li>Aligning product development with customer needs, market trends, and strategic business goals</li><li>Owning end-to-end project delivery across the full software lifecycle — from requirements gathering and scoping to QA, deployment, and post-launch evaluation</li><li>Managing project scopes, schedules, and resource allocation across simultaneous initiatives</li><li>Translating product and business objectives into actionable project plans with clear milestones</li><li>Driving effective cross-functional collaboration between engineering, product, design, and QA teams</li><li>Tracking progress using project management tools and frameworks (Agile, Scrum, or hybrid methodologies)</li><li>Proactively identifying risks, bottlenecks, and mitigation strategies to ensure smooth delivery</li><li>Overseeing release readiness, including QA sign-off, deployment scheduling, and stakeholder communications</li><li>Communicating status updates, risks, and dependencies effectively to both technical and non-technical stakeholders</li><li>Enforcing standards for documentation, change control, and knowledge transfer across project teams</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Engineering or related field</li><li>At least 5 years of experience managing software product development in a technical project management role</li><li>Strong technical fluency; able to engage confidently with engineers across architectures, APIs, and code workflows (hands-on experience is a plus but not required)</li><li>Proven experience in leading cross-functional teams</li><li>Solid understanding of modern software development methodologies and architectural frameworks</li><li>Experience with mobile and web ecosystems</li><li>Strong documentation skills</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Excellent communication and stakeholder management</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>Proven ability to manage delivery at platform or product-suite level</li><li>Structured thinker with delivery-focused mindset</li><li>Comfort working in fast-paced, client-facing environments</li></ul>

Technical Project Manager int-0336

Intellectica is seeking a&nbsp;Technical Project Manager&nbsp;on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space based in Athens, Greece. Reporting to the Production Director, the ideal candidate will drive project execution to ensure timely, high-quality delivery aligned with business priorities and will be responsible for aligning product development efforts with customer needs, market trends, and strategic objectives.Key activities and responsibilities of this role include:<ul><li>Aligning product development with customer needs, market trends, and strategic business goals</li><li>Owning end-to-end project delivery across the full software lifecycle — from requirements gathering and scoping to QA, deployment, and post-launch evaluation</li><li>Managing project scopes, schedules, and resource allocation across simultaneous initiatives</li><li>Translating product and business objectives into actionable project plans with clear milestones</li><li>Driving effective cross-functional collaboration between engineering, product, design, and QA teams</li><li>Tracking progress using project management tools and frameworks (Agile, Scrum, or hybrid methodologies)</li><li>Proactively identifying risks, bottlenecks, and mitigation strategies to ensure smooth delivery</li><li>Overseeing release readiness, including QA sign-off, deployment scheduling, and stakeholder communications</li><li>Communicating status updates, risks, and dependencies effectively to both technical and non-technical stakeholders</li><li>Enforcing standards for documentation, change control, and knowledge transfer across project teams</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Engineering or related field</li><li>At least 5 years of experience managing software product development in a technical project management role</li><li>Strong technical fluency; able to engage confidently with engineers across architectures, APIs, and code workflows (hands-on experience is a plus but not required)</li><li>Proven experience in leading cross-functional teams</li><li>Solid understanding of modern software development methodologies and architectural frameworks</li><li>Experience with mobile and web ecosystems</li><li>Strong documentation skills</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Excellent communication and stakeholder management</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>Proven ability to manage delivery at platform or product-suite level</li><li>Structured thinker with delivery-focused mindset</li><li>Comfort working in fast-paced, client-facing environments</li></ul>

Technical Project Manager int-0328

SCYTALYS&nbsp;is currently for&nbsp;Principal Capability Architect&nbsp;responsible for&nbsp;making&nbsp;software delivery faster, safer, and more efficient for Scytalys mission systems. These systems support command and control, intelligence, surveillance, tactical communications, data sharing, and system compatibility for international and NATO customers.The Principal Capability Architect is the enterprise technical authority for SCYTALYS’ products and solution portfolio. You will own the end-to-end architecture (platform, products, solutions) that underpins C2/C4ISR and Tactical Data Link (TDL) capabilities—ensuring interoperability, scalability, cyber-hardening, and rapid delivery across programs. You will set technical guardrails, lead key design decisions, and coach teams to deliver world-class, mission-ready systems.Enterprise &amp; Product Architecture<ul><li>Own the SCYTALYS Capability Architecture for product lines, platforms, runtime deployments (edge/airborne/naval/ground/command centres).</li><li>Define, develop and maintain Reference Architectures for C2/C4ISR solutions and tactical data link (TDL) gateways.</li><li>Govern system qualities: reliability, latency, availability in denied environments, cyber resilience, safety (airborne contexts), and exportability.</li></ul>Interoperability &amp; Data Links<ul><li>Architect multi-link interoperability (e.g., Link-11/16/22, JREAP), including national sovereign link strategies and translation/forwarding via modular TDL processors. &nbsp;</li><li>Specify schema and ontologies for tactical objects/tracks, metadata normalization, and de-duplication across heterogeneous inputs (sensors, comms, ISR feeds).</li><li>Oversee test &amp; validation against coalition test suites and customer acceptance criteria (lab/field/T&amp;E).</li></ul>Platform &amp; Software Engineering<ul><li>Drive MBSE (e.g., SysML), architecture decision records, and non-functional requirements budgeting (latency, throughput, SWaP-C).</li><li>Lead and deliver architectural activities, threat modelling, and performance tuning; unblock product / solution engineering teams.</li><li>Set technology choices for real-time and near-real-time services, middleware, containerization where appropriate, and edge deployments with intermittent connectivity.</li><li>Lead newer technology development activities.</li><li>Drive DevOps and DevSecOps mindset.</li></ul>Cybersecurity &amp; Compliance<ul><li>Institute safety and security-by-design: crypto interfaces, key management integration, hardening baselines (e.g., ISO/IEC 27001, NIST 800-53/171, IEC 62443), secure coding, and supply-chain controls.</li><li>Ensure designs respect export control constraints and customer security classifications.</li></ul>AI/ML Integration<ul><li>Define/support insertion points for AI/ML initiatives.</li></ul>Customer, Partner &amp; Ecosystem Leadership<ul><li>Serve as technical face of architecture with key customers and partners. &nbsp;</li><li>Engage with radios, terminals, and platform OEMs to ensure end-to-end fit.</li><li>Contribute to standards, demos and trials.</li></ul>Governance &amp; People<ul><li>Chair the Architecture Review Board, set coding/quality bars, and mentor internal staff.</li><li>Drive reuse and productization (shared services, SDKs, integration kits) to accelerate delivery and reduce lifecycle cost.</li><li>Partner with Program, Product, and QA/IV&amp;V leads to land releases on time with quality.</li></ul>Required Experience<ul><li>10+ years in systems/software architecture for mission or safety-critical C2/C4ISR, comms, or defense platforms; 3+ years leading cross-functional architecture teams.</li><li>Proven delivery of interoperable tactical systems (track/cue/engagement workflows, COP, sensor fusion) and multi-TDL gateways. &nbsp;</li><li>Hands-on depth in at least three of: real-time distributed systems, data fusion/track correlation, geospatial services, message brokering, edge computing, waveform/terminal integration, or airborne/naval mission systems.</li><li>Strong familiarity with TDL protocols and gateway patterns; understanding of sovereign link concepts and NDL design trade-offs. &nbsp;</li><li>Cybersecurity for defense systems (threat models, hardening, secure comms, crypto interfaces) and experience operating under classified environments.</li><li>Excellence in MBSE, interface control, requirements decomposition, and non-functional requirements management.</li></ul>Desirable Experience:<ul><li>Knowledge of relevant NATO STANAGs and industry specs commonly used in C4ISR</li><li>Airborne software/safety exposure and secure avionics.</li><li>Experience with AI/ML in ISR/C2 contexts and secure MLOps.</li><li>Working knowledge of export controls and international defense program delivery.</li></ul>Core Competencies<ul><li>Systems Thinking &amp; Pragmatism: balances elegant design with field realities (EW, GNSS-denied ops, contested spectrum).</li><li>Leadership &amp; Influence: mentors deeply technical teams; gains trust of customers and certifiers.</li><li>Communication: crisp specs and design write-ups; confident external representation.</li><li>Delivery Discipline: evidence-based decisions, measurable architecture fitness functions, steady program cadence.</li></ul>Tools &amp; Tech (experience with several is highly desirable)<ul><li>Languages: C/C++, Java/Kotlin, C#, Python (for tooling).</li><li>Middleware &amp; data: DDS, gRPC, message buses, time-series/graph stores, geospatial DBs, protobuf/ASN.1.</li><li>Platforms: Linux, embedded RTOS, containerized edge, virtualization.</li><li>Engineering: SysML/UML, Cameo/Capella, Git, CI/CD, IaC, static/dynamic analysis, fuzzing, SIL/HIL test.</li></ul>Education &amp; Clearance<ul><li>MSc / PhD in Computer Science, Electrical/Computer Engineering, or related; PhD a plus.</li></ul>

Principal Capability Architect

As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

Deloitte is a leading provider of Financial Risk Management Advisory services and thus offers the opportunity to work on high-profile projects and clients that are leaders in the industry.Our projects vary and your responsibilities will differ based on the focus of the client engagement and needs. However, your role could include and may require you to:<ul><li>Work with client stakeholders to define business requirements and articulate them into functional and technical specifications.</li><li>Conduct stakeholder interviews or support client workshops to capture business or technical requirements for financial risk management solutions.</li><li>Support the implementation of financial risk management solutions including configuration, customization, solution development and integration.</li><li>Utilize a range of tools to perform data analyses and visualizations, delivering meaningful insights to clients.</li><li>Provide strategic advice regarding forthcoming changes in the regulatory environment and their implications to our clients’ business and reporting requirements.</li><li>Support the development of client bids and presentations of proposals.</li><li>Draft policy and process manuals.</li><li>Liaise with a range of stakeholders, including clients and Deloitte network.</li></ul> #WinningRequirementsWe are specifically seeking professionals who possess both technical and business skills, can clearly articulate the outcomes and value of their work, and can demonstrate the following:<ul><li>University degree in Engineering, Data Science/Business Analytics, Economics, Finance, or another quantitative discipline.</li><li>At least 1-3 years of relevant experience in risk management, data management, and/or solution development or implementations within consulting or financial services.</li><li>Knowledge of at least one programming language, such as SQL, Python, R, or SAS, is considered an asset.</li><li>Understanding of the regulatory framework (CRR/CRD) and its implications for financial institutions.</li><li>Excellent communication skills in both English and Greek, verbally and in writing.</li><li>Strong familiarity with the MS Office Suite (Excel, Word, PowerPoint)</li><li>Strong analytical and presentation skills.</li><li>Professional approach and proactive attitude.</li><li>Fulfilled military obligations (where applicable).</li></ul>

Financial Risk Management Professionals - Financial Industry Risk & Regulatory

Code.Hub is the first Hub for Developers in Greece, builds together with partners decentralized digital hubs in FinTech for expanding the portfolio of their services globally. Code.Hub has the knowledge and technical mentorship for all technologies and helps the SW Engineers expand their skills and opportunity to make a great career path for their future!Code.Hub believes in the talent of Greece. Code.Hub manages the biggest Software Development projects in the Greek market and numerous already 75% of the IT market in Greece. During 2018 and 2019, Code.Hub was listed in the top 100 most innovative initiatives in Greece.Code.Hub was awarded in 2021 &amp; 2020 with Gold Awards as the best company in the market regarding our services and again in 2022 as the Rising Star of the year, taking first place in “Best Talent Management Strategy &amp; Initiative” and “Best Youth Employment Initiative”. Code.Hub works together with leading global professional services companies, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Code.Hub works with high-end technologies to help clients improve their performance and create sustainable value for their stakeholders.Our FinTech project is one of the largest Greek banks headquartered in Athens, Greece, with approximately 18.5 thousand employees in 8 countries in Greece and South East Europe, which offers a full range of financial products and services to approximately 5.6 mn customers. Total assets of the Group amounted to €82.2 bn, net loans to €48.3 bn and customer deposits to €39.3 bn. We implement all the re-engineering to cutting edge technologies, all the applications in FinTech Sector, from Architecture to new mobile application services in the Greek Market.We are looking for a Front-End Developer, who will be responsible for developing, designing, and implementing high-impact features. Also, you will manage, maintain, and extend already existing implementations. You will work closely with the Product Owner and the team Designer to finalize UX and agree on UI as part of an agile team, working in a hybrid model that blends in-office and remote work.Responsibilities:<ul><li>Design and implement highly responsive and performant user interface components using React.</li><li>Participate in the full development &amp; release lifecycle of the next generation software.</li><li>You will be helping to drive code quality, ensuring best practices.</li><li>Participate in code reviews and task estimation.</li><li>Take ownership of products/features and writing technical documentation.</li></ul>WHO WE´RE LOOKING FOR?&nbsp; Basic Requirements:<ul><li>Bachelor’s Degree (AEI / TEI) in Computer Science, Software engineering or related discipline.</li><li>Minimum 3 years of experience with React.js.</li><li>Experience with JavaScript, CSS, and HTML.</li><li>Experience with front-end application design patterns (e.g., SPA).</li><li>Sufficient knowledge of state management solutions and experience related tools/libraries (e.g., context, Redux).</li><li>Experience with version control (Git).</li><li>Sufficient knowledge of API design and integration (e.g., Rest).</li><li>Ability to work as a team member and guide less experienced members.</li><li>Ability to work creatively in a problem-solving environment.</li><li>Passionate about quality.</li></ul>Good to Have:<ul><li>Experience with testing frameworks.</li><li>Knowledge of Webpack, or other build tools.</li><li>Experience working in agile environment.</li><li>Experience with Continuous Delivery approaches and best practices, such as Continuous Integration, TDD, BDD etc.</li><li>Experience with user interface design.</li><li>Experience with functional programming principles and practices.</li></ul>Let’s talk about us:<ul><li>Hybrid working model.</li><li>A competitive salary.</li><li>Signing Bonus.</li><li>Brand new equipment.</li><li>Exciting &amp; friendly work environment.</li><li>Career &amp; competencies’ development.</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn.</li><li>L&amp;D plan for your career improvement.</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun! Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings.</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction.</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

React Front-End Developer

INTERSPORT Athletics S.A, member of FOURLIS Group, is the exclusive franchisee of INTERSPORT trademark in Greece, Cyprus, Bulgaria and Romania. Currently, we are looking for a Logistics Specialist, to join our team!You will coordinate the various stages for purchasing goods and services:order, tracking, receipt, compliance checks and budget control. These purchases may be national, local or international.&nbsp;Essential Duties and Responsibilities:<ul><li>Daily coordination with suppliers and forwarders, ensuring that products will be delivered on time combined with the lowest possible cost.</li><li>Preparation of weekly import and export reports.</li><li>Coordination of the entire supply chain up to the final delivery of goods to the warehouse and collection of all necessary documents from customers, suppliers, customs, etc.</li><li>Checking invoices from suppliers, external logistics and delivery service providers and issuing invoices to customers.</li><li>Creating reports showing monthly/annually transportation costs.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree in Logistics or Business (preferred)</li><li>Working knowledge of PC computer systems and cargo management software preferred</li><li>1-2 years of working experience in a similar position, preferably in a retail environment</li><li>Good planning, organizational and follow up skills</li><li>Very good communication and interpersonal skills</li><li>Ability to deal sensitively with confidential material</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;We offer:<ul><li>Career Growth: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.</li><li>Comprehensive Benefits: We offer competitive compensation package, Bonus plan, health insurance, and other benefits to support your well-being.</li><li>Generous employee discounts in all Fourlis companies – INTERSPORT, IKEA, Foot Locker etc.</li><li>Inclusive Environment: We celebrate diversity and are dedicated to creating an inclusive environment where everyone feels welcome and respected.</li><li>Work from-home flexible policy</li></ul>&nbsp;We'd love to hear from you if you are a highly motivated and results-oriented individual with passion!Apply now and join us in shaping the beginning of a New Era!

Logistics Specialist (Entry Level)

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “1st Level B2B Support Engineer – Platinum Technician” to be part of our successful team in our “B2B Support team”.&nbsp;What will you do:<ul><li>Provide first-level technical support to corporate users via phone, email, and ticketing system</li><li>Troubleshoot and resolve hardware, software, and basic network issues</li><li>Manage user accounts, permissions, and password resets (Active Directory)</li><li>Support corporate applications, email systems, VPN, and collaboration tools</li><li>Escalate unresolved or complex issues to 2nd/3rd level support following internal procedures</li><li>Monitor and update incident tickets, ensuring accurate documentation and timely resolution</li><li>Assist with workstation setup, configuration, and onboarding of new employees</li><li>Ensure compliance with IT policies, security standards, and SLAs</li><li>Provide user guidance and basic training on IT systems and tools</li><li>Maintain high levels of customer service and professionalism</li></ul>It would be nice if you have:<ul><li>BSc or MSc in Computer Science, Information Security or related degree&nbsp;</li><li>5 years of experience in a similar field is preferred</li><li>Certifications are desirable (Fortinet NSE2, Cisco CCNA)&nbsp;</li><li>Good knowledge of SDWAN , WIFI , CLOUD</li><li>Adaptability to new technologies and commitment to continuous improvement</li><li>Customer-focused mindset ensuring high-quality service delivery</li><li>Proven experience in troubleshooting and resolving technical issues</li><li>Hands-on experience with service activation and deactivation processes</li><li>Strong knowledge of corporate network services</li><li>Strong problem-solving and analytical skills with attention to detail</li><li>Ability to work effectively under pressure and during scheduled night-time maintenance activities</li><li>Team-oriented with excellent communication and collaboration skills</li></ul>&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

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