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We are currently looking for professional and customer-focused&nbsp;Call Center Agents&nbsp;to join our dynamic team at SKY express in Athens. As a Call Center Agent, you will serve as the first point of contact for our passengers, handling flight bookings and travel-related inquiries, to ensure a positive customer experience and uphold our brand’s commitment to excellent customer service.<hr>Responsibilities: <ul><li>Address customer needs and requests through inbound calls and emails.</li><li>Process bookings, issue tickets, and manage reservation changes.</li><li>Provide accurate and timely information to passengers and airport teams.</li><li>Handle requests and complaints with a customer-first mindset.</li></ul><hr>Competences: <ul><li>Customer oriented with strong communication (verbal and written) and negotiations skills.</li><li>Excellent problem-solving skills with a calm and empathetic approach.</li><li>Able to work under pressure and multitask in a dynamic environment.</li><li>Team player with a result-driven mindset and attention to detail.</li><li>Willingness to learn and grow within the role.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree.</li><li>Previous working experience in a Customer Service or Call Center will be considered an asset.</li><li>Fluency in English (written and spoken). Multilingual ability (French and/or German, Italian language) are a plus.</li><li>IT literate (excellent knowledge of MS Office).</li><li>Flexibility to work in rotating shifts.</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.<hr>Join us on this remarkable journey!

Call Center Agent (Athens based)

NTT Data Greece&nbsp;is looking for a Virtualization Specialist - to join our International Organisations team.Your role:<ul><li>Design, configure, and deploy on-premises virtualized environments based on VMware vSphere and Horizon.</li><li>Implement, monitor, and optimize DRS, HA, and vMotion configurations.</li><li>Design, configure, and deploy Windows Server virtual machines, ensuring their availability, performance, and security.</li><li>Collaborate with international technical teams on the planning and execution of infrastructure initiatives.</li><li>Document procedures, best practices, and technical configurations.</li><li>Contribute to continuous improvement and infrastructure automation initiatives.</li></ul>We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in&nbsp;work-life balance&nbsp;and&nbsp;flexibility.&nbsp;Wear casual clothing, decide your working hours and enjoy our&nbsp;hybrid&nbsp;working modelWear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Experience 3-5 years in Systems Administration, deploying and managing enterprise-level high availability virtualized environments.</li><li>Advanced knowledge of VMware vSphere, Horizon, Windows Server, as well as DRS, HA, and vMotion.</li><li>Strong expertise in Windows Server administration.</li><li>Previous experience working with on-site infrastructure.</li><li>Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li><li>Availability to travel occasionally to Strasbourg (on client premises)</li></ul>Nice to have:<ul><li>Technical certifications in VMware (VCP, VCAP) or Microsoft.</li><li>Experience in large-scale infrastructure transformation or modernization projects.</li><li>Additional knowledge in networking, storage, or automation (PowerShell, Ansible, etc.).</li></ul>

Virtualization Specialist

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Support Associate

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of&nbsp;#GameChangers at Concentrix Greece&nbsp;and use your communications skills in&nbsp;Italian. We are bringing Customer Advisors on board for our clients.You will learn fascinating insights into the hospitality industry while building a long-term career and developing your skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers.What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries)</li><li>Opportunities for international Career through&nbsp;Concentrix&nbsp;International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Private health insurance + Dental Care</li><li>Daily meal voucher in Up Hellas card per working day</li><li>Up to 10% monthly performance bonus</li><li>Free gym and other well-being activities</li><li>Free rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>What you’ll be doing at Concentrix<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>What we’re looking for<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Italian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Italian speaking Customer Service Representative

Intellectica is recruiting an&nbsp;SEO expert&nbsp;on behalf of its client, a dynamic and fast-growing media technology company that powers digital transformation for leading media organizations. With long-term client partnerships and a strong focus on innovation, the company delivers among others cutting-edge SEO and analytics solutions tailored to the needs of high-traffic publishers and broadcasters. As part of its expanding SEO team, the company is now seeking a Mid-Level SEO Expert to support the Head of SEO in driving organic growth across multiple digital properties. This role will report directly to the Head of SEO and work closely with client teams.Key activities and responsibilities of this role include:<ul><li>You’ll be executing both on-page and off-page SEO strategies aimed at growing visibility, improving rankings, and driving traffic across a portfolio of high-traffic media websites</li><li>Run deep-dive SEO audits; from technical SEO checks to content and backlink audits, you’ll regularly analyze site health and deliver clear, actionable recommendations to improve performance</li><li>Support content with smart planning; you’ll conduct keyword research, cluster terms by intent, and build out content maps to help our editorial teams plan and optimize effectively</li><li>Work on optimizing internal linking, refining site architecture, and implementing structured data (schema markup) to enhance how search engines interpret our content</li><li>Work closely with developers and product teams to ensure SEO best practices are baked into CMS templates and code — right from the start</li><li>Measure and monitor; using tools like Google Search Console, Google Analytics, Ahrefs, SEMrush, and Screaming Frog, you’ll keep a close eye on SEO performance, flag issues, and identify new opportunities</li><li>Contribute to outreach and backlink acquisition efforts in collaboration with the content and outreach teams, always aligned with content goals and brand tone</li><li>Create and maintain SEO dashboards and reports in Looker Studio to help stakeholders understand what’s working, what needs improvement, and what’s next</li><li>Occasionally, you’ll be involved in A/B testing and CRO efforts, using SEO insights to help optimize conversion paths and user journeys</li><li>You’ll stay current with algorithm updates, industry trends, and emerging best practices — and bring fresh ideas to the table</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Marketing, Management &amp; Information Technology, Computer Science or a related field</li><li>Master’s degree and/or related certifications are considered a plus</li><li>4–5 years of hands-on SEO experience, ideally in content-rich environments such as media, publishing, or large-scale websites</li><li>Proven expertise in both on-page and off-page SEO, including link-building strategies</li><li>Proficiency in SEO tools: Google Search Console, Google Analytics, Ahrefs, SEMrush, Screaming Frog</li><li>Strong understanding of HTML/CSS and familiarity with JavaScript from an SEO perspective</li><li>Experience with CMS platforms, especially WordPress</li><li>Familiarity with structured data, schema markup, and technical SEO implementation</li><li>Exposure to CRO tools and A/B testing methodologies</li><li>Experience working with large eCommerce or publisher websites is a plus</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Analytical and detail-oriented</li><li>Strong communicator and collaborator</li><li>Proactive and self-driven</li><li>Adaptable in fast-paced environments</li><li>Passionate about SEO and digital publishing</li></ul>

SEO Expert int-0376

Data is at the heart of innovation, and we are building a Machine Learning team to unlock its full potential. As a Senior Data &amp; Machine Learning Engineer, you will lead groundbreaking initiatives within our Data &amp; Optimization efforts in the South EU region. This role offers significant autonomy—you'll drive projects from conception to deployment, with the freedom to innovate and shape our ML capabilities.Our wealth of physics-based data, derived from high-fidelity, validated models, provides a robust foundation for transformative insights. By applying advanced machine learning techniques, you'll enhance decision-making processes, optimize system performance, and refine design strategies for powertrain systems. Your data-driven contributions will deliver a competitive edge, enabling us to explore innovative solutions and push the boundaries of engineering excellence.We are in the early stages of scaling this capability, so we're seeking a highly proactive and self-driven expert who thrives in an evolving environment. If you have a proven track record of independent research and application of ML to complex engineering challenges, this is your opportunity to make a lasting impact.Τι θα κάνετε<ul><li>Lead Machine Learning for Design Optimization: Develop and deploy advanced ML models using high-fidelity physics-based data to minimize reliance on time-intensive simulations and explore vast design spaces efficiently.</li><li>Drive Data-Driven Decision Making: Conduct large-scale data analysis to inform and accelerate human-driven selection of optimal powertrain designs, fostering faster, more precise engineering outcomes.</li><li>Manage Data Lifecycle: Collect, clean, process, and analyze complex datasets to derive actionable insights for ML applications, ensuring data integrity and scalability.</li><li>Innovate and Validate Models: Design, implement, evaluate, and iterate on sophisticated ML models to enhance design strategies and system performance, incorporating techniques like deep learning and reinforcement learning.</li><li>Integrate ML into Core Workflows: Spearhead the embedding of ML-driven insights into existing design processes, promoting efficiency, innovation, and cross-functional collaboration.</li><li>Mentor and Collaborate: Guide junior team members, contribute to strategic planning, and stay abreast of emerging ML trends to continually elevate our capabilities.</li></ul>Τι θα έχετε μαζί σας<ul><li>PhD in Computer Science, Data Science, Electrical Engineering, or a related field (or Master's with equivalent professional experience); strong preference for candidates with research focused on ML applications in engineering or physics-based systems.</li><li>2+ years of hands-on experience in machine learning and data science, with a demonstrated ability to work independently on complex, real-world projects.</li><li>Advanced proficiency in Python and expertise in ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.</li><li>Proven expertise in data processing and analysis, including handling large datasets with tools like Pandas, NumPy, SQL, and big data technologies (e.g., Spark or Dask).</li><li>Strong background in software engineering practices, including Agile methodologies, version control (e.g., Git), and CI/CD pipelines.</li><li>Excellent analytical and problem-solving skills, with a structured approach to tackling ambiguous technical challenges.</li><li>Fluency in English (written and spoken); additional languages are a plus.</li></ul>

Job Ads Business Development Manager Attica - Page 74

call center agent (athens based)

SKY express

virtualization specialist

NΤT Data

support associate

Wolt Greece

italian speaking customer service representative

Concentrix Greece

seo expert int-0376

Intellectica

senior machine learning engineer, powertrain design and optimal selection

TESLA

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