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<ul><li>Patrol all areas of the property; assist guests with room access.</li><li>Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.</li><li>Lock property entrances when required.</li><li>Conduct daily physical hazard inspections.</li><li>Respond to accidents, contact EMS or administer first aid/CPR as required.</li><li>Assist guests/employees during emergency situations.</li><li>Notify appropriate individuals in the event of accidents, attacks, or other incidents.</li><li>Defuse guest/employee disturbances.</li><li>Call for outside assistance if necessary.</li><li>Complete incident reports to document all Security/Loss Prevention related incidents.</li><li>Handle all interruptions and complaints.</li><li>Resolve safety hazard situations.</li><li>Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.</li><li>Report to scenes of vehicle accidents/thefts.</li><li>Call for assistance using proper code responses.</li><li>Complete a Loss Prevention shift summary/daily activity report.</li><li>Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.</li><li>Conduct investigations and gather evidence.</li><li>Conduct interviews with relevant parties.</li><li>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language; prepare and review written documents accurately and completely.</li><li>Develop and maintain positive working relationships with others; support team to reach common goals.</li><li>Comply with quality assurance expectations and standards.</li><li>Stand, sit, or walk for an extended period of time.</li><li>In addition, some states may have additional licensing/registration requirements to be considered for this position.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Visually inspect tools, equipment, or machines (e.g., to identify defects).</li><li>Enter and locate work-related information using computers and/or point of sale systems.</li><li>Move at a speed required to respond to work situations (e.g., run, walk, jog).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move through narrow, confined, or elevated spaces.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS </li><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

Communications and Reservations Agent

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections.Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.&nbsp;Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None&nbsp;

Security Officer

Our new colleague will be reporting to the Guest Experience Team Leader.&nbsp;In detail, the&nbsp;Ellinikon Experience Park/ Centre Guest Experience Facilitator- will be responsible for:&nbsp;Regularly handling:&nbsp;<ul><li>The proper implementation of the established policies and procedures of the Experience Park/ Centre.</li><li>Welcoming guests and visitors in our premises, performing presentations and coordinating group and school visits, children summer camps</li><li>The Information Kiosks/ Reception, guiding visitors throughout our indoor and outdoor venues.</li><li>Overseeing Events/Marketing/Promotion activities that may be taking place in our premises.</li><li>Responding to questions about customer service utilities (WCs, baby rooms, cafes, etc) and the Operation regulation of the venues (operating hours, restrictions, etc).</li></ul>&nbsp;Supporting the Experience Centre/ Park Operations team in:&nbsp;<ul><li>Enforcing the Health &amp; Safety plans and procedures, ensuring the safety of visitors and F&amp;B operators.</li><li>Communicating with the technical team on relevant issues that may arise.</li><li>Providing administrative support, when required.</li></ul>&nbsp;You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:Academic Qualifications:&nbsp;<ul><li>Ideally, a degree in a related discipline-ie hospitality, tourism, culture &amp; events management.</li><li>Excellent command of the English language; any other language would also be an important skill.</li><li>Knowledge of MS Outlook, Excel and PowerPoint.</li><li>Especially for the Experience Centre Facilitators, some basic familiarization with technology and audiovisual equipment &amp; applications would be nice to have.</li></ul>&nbsp;Professional Experience:&nbsp;<ul><li>About 1- 3 years of relative working experience in a customer service role; alternatively, experience in a visitor reception/ experience would definitely be a plus.</li></ul>&nbsp;On a personal side, the ideal candidate has:&nbsp;<ul><li>Customer-centered behavior and problem-solving skills.</li><li>Excellent organizational, communication and interpersonal skills, as well as a strong team spirit!</li><li>Ability to present exhibits to audiences and/or visitors.</li><li>Basic technical skills to handle audio- visual equipment, if needed.</li><li>The stamina to work under pressure especially during events and presentations or VIP visits.</li><li>Does not mind working in public, open-air areas, as well as indoors.</li><li>As we work in shifts, availability to work on Friday afternoons and during weekends, as well as the flexibility to adjust schedule, if needed.</li></ul>&nbsp;Our Company offers:&nbsp;Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.&nbsp;Thus, we do provide:&nbsp;<ul><li>A passionate working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>

Guest Experience Facilitator- The Ellinikon Experience Centre/ Park (1483)

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Support Associate

Job Ads Business Development Manager Attica - Page 22

communications and reservations agent

Marriott Bonvoy

security officer

Marriott Bonvoy

guest experience facilitator- the ellinikon experience centre/ park (1483)

LAMDA Development S.A.

support associate

Wolt Greece

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