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The Enterprise Engineering &amp; Solution (EES) department within Network Engineering is responsible for designing and developing enterprise solutions integrated into the Vodafone network. Within this department, the Enterprise Connectivity Service Engineering team designs and delivers connectivity services such as MPLS Layer 3 VPN (Company Net), Internet Access, and B2B WiFi Hotspot solutionsMore specifically, as an Enterprise Fixed Services Engineer you will: • &nbsp; &nbsp;Manage the life cycle and service responsibility for the network infrastructure of our business Wi-Fi solution implemented in the German market. • &nbsp; &nbsp;Oversee the full lifecycle of projects, including feasibility studies, development, testing, acceptance, and implementation of network platforms, across all technology areas needed to deliver services to business customers. • &nbsp; &nbsp;Design and implement solutions that include both hardware and software components, ensuring their delivery to the markets. • &nbsp; &nbsp;Work closely with local market teams (Sales, VBTS, Product) to assess the network impact of new service requests. • &nbsp; &nbsp;Define project plans in agreement with all involved parties, including external stakeholders. You will outline detailed project activities and continuously monitor and track progress. • &nbsp; &nbsp;Conduct testing activities, including analysing technical requirements, developing test specifications, executing tests, creating test reports, identifying errors, and troubleshooting or resolving problems for enterprise services.Who you are• &nbsp; &nbsp;Hold a university degree in Computer Science, Telecommunications, or a related field. • &nbsp; &nbsp;At least 3 years’ experience in the IP Networks sector; experience in the Enterprise Segment and Access Networks is an advantage. • &nbsp; &nbsp;Possess a good understanding of broader technology aspects in telecommunications and ICT. • &nbsp; &nbsp;Demonstrate advanced knowledge of IP Network, Routing technologies and their protocols. • &nbsp; &nbsp;Experience in solution design as part of engineering tasks. • &nbsp; &nbsp;Knowledge of Nokia SR is an advantage. • &nbsp; &nbsp;Knowledge and experience with WiFi access points and tunnelling protocols • &nbsp; &nbsp;Understanding of security considerations and market solutions in this area. • &nbsp; &nbsp;Familiarity with inter-functional relationships between network elements. • &nbsp; &nbsp;Financial awareness and acumen. • &nbsp; &nbsp;Project Management certification is considered a plus. • &nbsp; &nbsp;Ability to work within virtual teams and interface with multinational clients. • &nbsp; &nbsp;Ability to autonomously identify problems and develop solutions • &nbsp; &nbsp;Good knowledge of overall network architecture (all domains). • &nbsp; &nbsp;Very good command of English. German language skills are welcome. What's in it for you• &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece • &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package • &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love • &nbsp; &nbsp;Unlimited access to learning resources and trainings • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • &nbsp; &nbsp;Special employee offers and discounts

Senior Enterprise Engineer

Site Reliability Engineer (SRE) for Integrated Order Management (IOM) is responsible for maintaining and improving the reliability, availability, performance, and scalability of the IOM platform and provided services. This includes designing, implementing, and maintaining the infrastructure, tools, and processes necessary to support the platform operations. The SRE will work closely with development and operation teams, from the core IOM platform based on SAP S/4 Order To Cash (OTC, former SD) as well as cross-platform ones, covering various sales order entry channels and integrations, to ensure that the platform is scalable, secure, and highly available. SRE will also be responsible for monitoring the platform, identifying and resolving complex issues, and implementing improvements to prevent future incidents. The SRE will be expected to have a strong understanding of the SAP S/4 OTC configuration and systems operations, experienced with highly-integrated order management landscapes, DevOps practices, and cloud infrastructure with a focus on automating operations and resolving complex technical challenges.YOUR KEY RESPONSIBILITIES:• Availability &amp; Performance Monitoring:o Monitor product systems health, availability, and performance to ensure services meet defined service-level objectives (SLOs) and service-level agreements (SLAs).Work on system reliability engineering by designing and implementing system that is resilient, fault-tolerant, and capable of withstanding both expected and unexpected failures.o Proactively identify, troubleshoot, and resolve issues affecting the stability of the platform and its integrations.o Implement and maintain monitoring and alerting systems to provide visibility on performance, application health, and user experience.o Leverage observability tools (e.g., Azure Monitor, Application Insights, Power Platform Monitor, Dynatrace) to enhance real-time visibility.• Problem Management &amp; Root Cause Analysis:o Lead troubleshooting efforts for complex issues (problems), diagnose root causes, and drive improvements to prevent recurrence in collaboration with Development teams and Product Mgr. partners. Ensure proactive management of alerts and participation in crisis management teams as requiredo Perform root cause analyses with the relevant Development &amp; Operations teams to identify and resolve recurring issues, documenting findings, and driving systemic changes to prevent future failures. Lead post-incident reviews to document learnings and work with teams to implement long-term fixes.• Automation &amp; Continuous Improvement:o Implement processes and practices that continuously improve the reliability, performance, and scalability of the system.o Develop &amp; maintain automations for repetitive tasks to increase efficiency, reduce manual effort, and improve response times.o Collaborate with DevOps teams ensuring that releases follow testing and quality assurance standards.o Ensure the platform can scale efficiently, meet growing user demand, and plan for future capacity needs.• Collaboration &amp; Cross-Functional Coordination:o Collaborate with product development teams, cloud operations, integration, and other platform teams to define reliability requirements and prioritize improvement initiatives.o Partner with the security team to implement best practices and maintain compliance within the environment.o Provide training and support to team members and users on incident response protocols, monitoring tools, and troubleshooting techniques.o Share insights and best practices with other SREs to foster knowledge sharing and improve reliability across the organization.Work with SRE Manager and other Platform SREs, SIAM (Service &amp; Integration Management) team, and the SRE Community of Practice to leverage synergies and share best practices to ensure Operational Excellence.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.• 5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• 3+ years of experience with SAP S/4 OTC/SD and D365 CRM, and order management interfaces within B2B or B2C preferably in the FMCG industry, including understanding its architecture, configuration, and integrations.• Hands-on experience with systems monitoring, alerting, and observability tools, especially within the Microsoft ecosystem (e.g., xx-xx-xx).• Strong knowledge of cloud infrastructure, data structures and algorithms• Experience with SAP TMS, Azure DevOps CD/CI Pipelines (ALM)• Excellent troubleshooting and problem-solving skills, with a focus on improving long-term reliability and efficiency.• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Fluent in written and verbal English• Detail-oriented and capable of managing multiple priorities in a fast-paced environment.• English proficiency

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